2 Helpful Votes
Sail Date: January 2018
The ship is fine, lots to do especially for a mixed age group. My dissatisfaction comes with the constant need to spend more money once on board. Although our cabin cost £2500, we still had to pay for basic soda, WiFi (over £100 for a ... Read More
The ship is fine, lots to do especially for a mixed age group. My dissatisfaction comes with the constant need to spend more money once on board. Although our cabin cost £2500, we still had to pay for basic soda, WiFi (over £100 for a week!). Drinks are not cheap, £8 for a small beer, £13 for a cocktail, you’re charged 18% on top of everything and are charged $30 per person per day for gratuities! Don’t RC pay their staff? I really do think in this day and age, staff should be paid properly for their work, and not reliant on ‘compulsory’ gratuities. So the all inclusive cruise experience is a myth. I’ve always expected to pay extra but this cruise was a hard sell. The all inclusive buffet which serves good food was no bigger on this ship with 6,000 passengers than it is on much smaller ships. I wonder if that’s because there are so may other - premium (pay extra) restaurants? The main dining room if you are choosing ‘anytime dining’ is oversubscribed, so you will queue even if you’re organised enough to book ahead. ‘At sea’ days are packed. Especially if the weather is not great, and if it is great you can play sardines on deck. The sunbeds are so close together you have to crawl up it rather than stand by the side as your bed is literally touching the next person’s bed! There are positives of course, staff are helpful and friendly, food is good, especially if you opt for a premium dining experience, the ship is clean and bright and offers loads to do. Our cabin & bed were comfortable. The shows are a highlight. For me personally the ship is too big, too many people, and not quite enough of the ‘inclusiveness’ I used to experience on an RC cruise. Read Less
7 Helpful Votes
Sail Date: December 2017
Excellent food and service. Very clean ship and rooms. Ports of call were good but time at port was very short. Children were often in adult only spaces such as the casino, adult pool area/dining, and adult shows. Impossible to get a pool ... Read More
Excellent food and service. Very clean ship and rooms. Ports of call were good but time at port was very short. Children were often in adult only spaces such as the casino, adult pool area/dining, and adult shows. Impossible to get a pool chair and no enforcement of saving chairs. Great aqua show and game shows. Needs more live entertainment. Recommend the drink package. Specialty dining is not worth it. Bingo is very expensive- $60 and lasted 15 minutes. Heavy smoking in Casino was not enjoyable. No pool side activities except volleyball in sports pool. All hot tubs were packed with children and difficult to find a spot in. Zip lining was fun. Carrying your own luggage off the ship on debarkation day was a breeze and recommended to save time and waiting. It was disappointing to be charged a delivery/service fee for room service. Recommend ocean view balcony room. Read Less
1 Helpful Vote
Sail Date: December 2017
We accompanied 6 other couples (3 couples had cruised with RC before). Initial booking was good, however, we were disappointed when following up on our booking, requesting upgrades and changes, etc.; customer "no service" after ... Read More
We accompanied 6 other couples (3 couples had cruised with RC before). Initial booking was good, however, we were disappointed when following up on our booking, requesting upgrades and changes, etc.; customer "no service" after initial booking. On our first formal night, we (7 couples) were escorted to the Oasis Solarium and seated in a low light, outside buffet environment. We had to serve our own salads and desserts in cocktail attire. Some of our food was served warm and under-cooked, 2 steaks were over-cooked and 2 couples were served when the rest were finishing up. However, our server was fabulous and got the biggest tip of the cruise, 18% + >$100. The ship was beautiful, entertainment was excellent, and staff was very good however, customer service was below average. We are undecided about booking with Royal Caribbean in the future. We feel the overall cost vs return was less than satisfactory. Read Less
1 Helpful Vote
Sail Date: December 2017
We choose it because it is the largest cruise ship sail the seas to date and it was a Royal Caribbean Ship.we had not been able to cruise because of health reasons for a while but wanted to try again.I was disappointed with the Quality and ... Read More
We choose it because it is the largest cruise ship sail the seas to date and it was a Royal Caribbean Ship.we had not been able to cruise because of health reasons for a while but wanted to try again.I was disappointed with the Quality and preparation of food ,the ability of the entertainment team to have thing to fill in for the cancelled shows from the rough weather. If this had been my first cruise ever ,it would have been my last but we have cruise Royal Caribbean numerous times before and know they are better than this. Cats Musical was great ,Dive show was canceled so much you had to catch it when you could but it was great as well.Ice skate show was also very entertaining. Windjammer market restaurant was too small for the number of guest on the ship,it was hard to find a seat to eat.Dining room wait staff at times seem to be overwhelmed with the amount of people. Read Less
1 Helpful Vote
Sail Date: December 2017
Ship has a great layout with a full walk/jog deck, many restaurant Venus (although very pricey) and great entertainment including ice and water shows. Fitness center is in great need of updating. Central Park area is a nice respite from ... Read More
Ship has a great layout with a full walk/jog deck, many restaurant Venus (although very pricey) and great entertainment including ice and water shows. Fitness center is in great need of updating. Central Park area is a nice respite from the congestion onboard. I enjoyed sitting out there with my morning coffee. Medical facility is terrible. Anything other than a cut and they try to kick you off the ship. My husband had some heart issues which already had medication for an just wanted a consult. $2100 later they tried to kick us off in st thomas with no way home. They can’t do that and we threatened to sue. Have been on other cruise lines and were never treated this rudely. Very incompetent medical staff who talks behind your back and makes eye motions to colleagues suggesting you are stupid. This of course impacted the whole cruise with a negative tone. Read Less
1 Helpful Vote
Sail Date: November 2017
While this cruise has some positive points the overall negative points stand in my mind and won't allow me to recommend it to any others. Too much up selling from the minute you get on the ship: Central Park is nice, but only one ... Read More
While this cruise has some positive points the overall negative points stand in my mind and won't allow me to recommend it to any others. Too much up selling from the minute you get on the ship: Central Park is nice, but only one very small complimentary restaurant. The others that line the park are all specialty restaurants. More than half of the daily events have a charge for them. If they don't they are offering "free clinics" on how to improve your weight, health, gait, etc. You can be sure there is a product for them to sell at the end of the "free clinic". No personal toiletry items in the shower. I didn't bring body lotion or hair conditioner because it's a staple on cruise ships. Not this one. They have streamlined all the goodies that are free. No flower arrangements in the dinning room, no bud vases on the tables, not even a chocolate on the pillows at night. It seems that they have taken away all the frills that might make you feel special and have replaced them with "an option to purchase" that pampering that the cruise usually offers. The food in the Windjammer was not very good. Quality and temperature of the food was poor. Lots of fatty pieces of beef, greasy hamburgers, cold fires. Repetitive menu - So, if you found something you liked, you can be sure it would be there again for the next six days/nights. Food in the dinning room (My Time) was better than the Windjammer, but I would not rate it better than "average". Desserts were not really worth the calories. The positive about the negatives regarding the food is that you won't gain weight on this cruise. Shows were typical of cruise ships. Nothing great, but hey, there's no surprise there. Overall condition of the ship - she's showing her age. Not still not bad. Cleanliness of the boat was 100%, Pool area was nice (adults have their own area). Plenty of chairs and selection of sun/shade First time with a balcony - will do it again. Loved it! Embarkation and disembarkation was easy. Staff was helpful and friendly. Promenade deck was nicely maintained. Nice gym. Read Less
9 Helpful Votes
Sail Date: October 2017
My title has nothing to do with language but more about the massiveness of this ship. 6000+ people is too much. So many personal touches and details are lost. Now, the free generic bottles of water which you would find in your ... Read More
My title has nothing to do with language but more about the massiveness of this ship. 6000+ people is too much. So many personal touches and details are lost. Now, the free generic bottles of water which you would find in your refrigerator is eliminated and replaced with a "beverage package". With the bougoi price of the package you would think you'd get bougoi water. Butter is now is those tiny plastic peel off the top packs, no more pretty little rose pats. I could list more but there are more important topics such as service and cleanliness. Service personnel is worked to the bones effecting their demeanor. I encountered moodiness more than a couple of times. We found someone else's allergy medication in our bathroom on one of the shelves and some not-so-out-of-sight areas super dusty. The cloth seats in the dining room appear filthy -riddled with stains, grease and dirt. It ruins the elegance instantly and even after I brought it to their attention, the same exact seats were found the next night. Last, but not least, the ship's itinerary was changed-twice. Once due to a medi-vac so we didn't go to Labadee, and the next due to a hurricane so we didn't go to Cozumel. We were diverted back to Labadee because there was no other port available due to the size of our ship. While no monetary compensation was offered, free internet would've been nice...or something...no? Read Less
1 Helpful Vote
Sail Date: August 2017
Smoothest part of my trip on the Oasis of the Seas was the embarkation and disembarkation. Everything in between that was underwhelming. One doesn't really expect to say that about The oasis of the Seas, one of the biggest ships with ... Read More
Smoothest part of my trip on the Oasis of the Seas was the embarkation and disembarkation. Everything in between that was underwhelming. One doesn't really expect to say that about The oasis of the Seas, one of the biggest ships with not one but 2 flowriders, 20-something pools and Jacuzzis several clubs ad a full length, Broadway style show - Cats (skip it if you do sail on this ship. It was long and boring) I can fill several pages with what I didn't like about Oasis of the Seas so instead I will say this: if you do happen to sail on Oasis of the Seas: be prepared to wait on lines for everything. Sign up in advance for the free shows (that will save you some time) and book your dinner reservations early. Be prepared for the crowds everywhere (just like NYC!) The Central Park (8th floor- forward) is a great place to hang out and get away. Read Less
2 Helpful Votes
Sail Date: July 2017
We chose this because of the location of the port as well as the time of year. We booked it in May for a July sailing. We also wanted to go out of a port close to home, which is Port Canaveral about half an hour from my house. ... Read More
We chose this because of the location of the port as well as the time of year. We booked it in May for a July sailing. We also wanted to go out of a port close to home, which is Port Canaveral about half an hour from my house. I've only sailed on short sailings with Royal Caribbean, and I have never been on a mega ship such as this one. Overall the experience was pleasant, and enjoyable. Although they were almost 6500 people on board, It did not feel crowded. Even at the pool deck it is not crowded and we were able to find chairs if you wanted. The solarium is great for adults only. The biggest crowd was when we were getting on the ship. Although the dinners on the ship we're good to excellent, breakfast was left much to be desired. Unlike many other boats that I have been on, they did not have anyone making fresh omelettes, pancakes, or anything else it was all coming from the galley premade. We had a large interior state room on deck six by the spa, it was very comfortable and quiet. It was however on the opposite side of the ship from the main dining room. The size of the room was adequate, however the regular interior rooms are much smaller by about 35 feet, and I feel that would be very small. The shower stalls are very very small, i usually showered with the doors open. They do not provide more than a bar soap, and generic shampoo conditioner. I would recommend bringing your own shampoo and conditioners The ship has interior balcony rooms overlooking various sections such as Central Park, and the boardwalk. A couple of people I spoke with who had those rooms said it was a waste of money. You felt like you were on display if you were on your balcony, and you had to make sure your blinds were shut tight if not others were able to look in the room. We did the first night done right, and we're at the park grill, which was wonderful. We had attempted to purchase a an additional three night dinner package but were unable to get reservations at the places we wanted other than 5 PM or 9:30 PM. So we canceled the package. We did eat two nights at the solarium bistro which I highly do recommend. The shows were OK, couple of them were just not my cup of tea, such as the ice-skating and water show. Cats was beautiful, but we have had a hard time getting into the storyline so we did leave early. If you do book on the cruise, make sure you do your reservations, there were many people who were unable to get into various shows or restaurants because they did not make prior reservations. Read Less
1 Helpful Vote
Sail Date: July 2017
Service was very good, but meal choices are not as good as in the past and food quality has gone down quite a bit since the last time I cruised RCI. The room was quite clean and the entertainment was very good. The ship is going on 10 ... Read More
Service was very good, but meal choices are not as good as in the past and food quality has gone down quite a bit since the last time I cruised RCI. The room was quite clean and the entertainment was very good. The ship is going on 10 years old now and might could benefit for some updating. The staff in each area seemed to be well-trained and genuinely concerned to make sure that the customers were happy and comfortable. I would recommend this ship and this cruise for families as there seemed to be a great deal of activities for families with small children. One item I meant to mention earlier is that I booked 6 months prior to departure. When I checked in, I noticed that even though I had signed up for early seating in the assigned time, there was no table number on my or my wife's card. I found some staff that seemed to be working with other customers with the same issue. This was the one time that I had a poor experience with staff. The one person assigning tables to the large crowd was less than empathetic to those who did not get their wishes. There should have been others assisting with this process to avoid that one fellow from being so frustrated with the mistakes. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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