2 Helpful Votes
Sail Date: November 2013
I can say I now have cruised on the Oasis. Let me start by saying it was Thanksgiving and RCCI can't control the weather. This was our sixth cruise on Royal Caribbean and 2nd Thanksgiving cruise. Their were 13 in our group. Overall ... Read More
I can say I now have cruised on the Oasis. Let me start by saying it was Thanksgiving and RCCI can't control the weather. This was our sixth cruise on Royal Caribbean and 2nd Thanksgiving cruise. Their were 13 in our group. Overall it was a good experience. I still have a problem with Royal Caribbean's dress code for the formal dining and then not enforcing it. Either do away with the dress code of enforce it, even formal nite we saw men with shorts on. The other problem we ran into was the saving of seats for shows. We went to the diving show one day at sea and 3 people had the whole side of the area reserved for their family. The one thing that we liked was on the TV you could see the Daily Planner of events that you had scheduled for the day. Again though we had problems here, we had booked a character breakfast for the grand kids. It was on our planner, but when we showed up they said they didn't have our reservation and that they could try and find us room. No, we had a reservation and were going in, period! The Oasis is a nice ship to say you did it once, it is showing age and is scheduled for drydock Dec 2014. If the weather is bad, which it was, you have a lot of people in one area. One of the other things we didn't like was for breakfast different food options were offered through out the ship, for example if you wanted omelets or fried eggs they are no longer in the Windjammer, you have to go to the Wipeout café to get those. And one last thing, make your cabin reservation for midship or back, ours was in the front of the ship and we got a lot of exercise walking from front to back of ship everytime because most activities are in the rear of ship. Read Less
Sail Date: December 2012
On this cruise, we were a group of 16 people. Our staterooms were Junior Suites, Outside Staterooms with Balconies, a Disabled Junior Suite, and a Crown Loft Suite. The ship is simply beautiful. The cabins were all lovely. There is ... Read More
On this cruise, we were a group of 16 people. Our staterooms were Junior Suites, Outside Staterooms with Balconies, a Disabled Junior Suite, and a Crown Loft Suite. The ship is simply beautiful. The cabins were all lovely. There is a very large variety of different dining options. Large Group Travelling: Royal Caribbean's reservation system is quite simply a mess from a large group reservation perspective. We had 8 staterooms, and each one was treated as a completely separate reservation. Booking shore excursions, spa treatments, and restaurants was nearly impossible through the website. Contacting Royal Caribbean was no help. They told my travel agent that she was not to help us with those things, and that we were supposed to get more excited by booking them ourselves. Most restaurants are unable to accommodate large groups, so it was frequently necessary to break us up into multiple, small tables. If we needed to change a dining reservation, we had to specify exactly which of the 16 people was now not coming. Getting a dinner reservation at Giovanni's (the Italian restaurant) proved to be impossible, despite numerous tries. Dining Room Service: Overall very slow. I had one evening where it took over 20 minutes from the time I arrived in the dining room until I received the Soda I had ordered- 3 times, from 3 different waiters who came by the table. It was not unusual for a meal to last 2-2.5 hours- far longer than I would anticipate, given the number of courses involved. Also, many of the restaurants do not have kid menus, and NONE of them had a kid cup, instead putting the kids' drinks in glass glasses. We experienced multiple spills as the 5 year olds in the group tried to deal with the glasses. Service at time seemed "forced", and they were only stumping for high marks on the bingo cards, rather than focusing on actually providing the best service. Individual restaurants: Chef's table- A highlight of our trip. We had a great time. Our server, Insham, is fantastic. They bent over backwards to accommodate us. 150 Central Park- Lovely dinner. Multiple tables required here. Chops- Fantastic Steaks, and possibly the best dessert of the entire cruise. Solarium Bistro- Good meals, and some interesting low-calorie options. Multiple Tables Required Izumi- The Japanese restaurant. Great Sushi. Multiple Tables Required. Giovanni's table- We only got into this one for lunches. Good food. Generally ample portion sizes. Shrimp was fantastic, but tiny portion size (2 shrimp) Seafood shack- Good lunch choice. My husband ordered the fillet of sole, and they filleted it at the table, after it had been cooked. Quite the fascinating show! Stateroom service: Some of our stateroom stewards were absolutely fantastic. (Mine was one of the awesome ones) Others not so much. I don't know if it's a seniority issue, or luck of the draw, but it seemed that some of them were far more attentive than others. Loft Suite (My brother stayed in 1730): Nice Size. Beautiful Suite. Overlooks the zip line directly, and the back of the ship, so it is not a serene view. He had access to a concierge on the 11th floor, and was disappointed at the lack of service in general. Quite simply, it was just a very expensive stateroom, with little additional service. Spa: Manicure and Pedicure were a universal disappointment, and not worth the price paid. Facial was just "ok", compared to others I've received at other spas. The massages were universally wonderful. The finish level in the salon portion of the spa is a disappointment, especially compared to other ships. It was quite simply, bland- beige tiled floors, and beige walls. No view, no pretty pictures, no interesting details, and plastic carts holding the salon essentials. Fitness Center: Well stocked with machines, and well maintained. My tall husband appreciated that he was able to use the elliptical trainer without bumping his head (which has been a problem on other ships) Embarkation, and Departure: Were lacking. Fortunately, we did not encounter long lines, but it was quite the process to get checked in and took nearly an hour for me to get everyone checked in. In addition, I had given them a credit card for my brother's stateroom (and we had pre-entered it prior to the date), and they still asked him for a credit card. So, I had to go to customer service to fix it. Departure- experienced technical issues with the equipment, leading to long delays in getting off the ship. The entire procedure seemed to be very poorly organized, especially in light of our recent cruise on Disney. Recommendation: Royal Caribbean needs to work on all aspects. The porters were brusque, bordering on rude. The cops out front were a pain, and unfriendly. This contributed very negatively to my experience overall. Kids Clubs: My 5 year old was delighted. The other kids rated the kid clubs a B-, 5/10, and C+, respectively. They were, in a word, disappointed. They were not impressed with the kid clubs, and were quite disappointed with the engagement level of the counselors, the activities offered, and more. Also, my 11 year old observed that the counselors had poor control over the kids, and the age ranges that they specify are too wide (3 years per group, so 9, 10, and 11 year olds in one group, for instance). My 11 year old who will turn 12 in a couple of weeks did not appreciate being grouped in with the fourth graders, as she is in 6th grade, and "above" it. This surprised me given how "kid friendly" the ship is. Shore Excursions: Mixed reviews. Choose carefully. I felt poorly prepared for two of mine- too much time in the sun, and not enough warning that lunch would be extremely delayed. The first experience was the Jamaica Swamp tour - lots of great animals, but I felt captive towards the end of the tour. The kids were hot, thirsty, and there was no way to buy a drink. The Mayan Mystery tour was great, except that there were no snacks or lunch until 4:00 PM. We were starving. My father did the private tour by car in Cozumel with his caregiver, and their assessment was that it was a rip-off. My brother swam with the dolphins, the kids did the zip line/river tubing tour, the extreme sports tour, and those all went well. Size of the ship- The ship generally seemed more intimate than its size would indicate. I did hear the staff members commenting a few times that there were 6000+ people onboard, so we needed to be patient. In my opinion, that is an operations management failure on the part of the cruise line. They need to get over the "size" issue, and work on figuring out the operations kinks. Elevators: There were ample elevators on this ship, and I experienced overall less time waiting for them than I had on other ships. Bonus points for having two very large double banks of elevators. Overall- My father had a blast. My family had an Okay time. Not sure that we'll bother to cruise on Royal Caribbean again, after this experience. Read Less
1 Helpful Vote
Sail Date: December 2012
We boarded the boat on the 22nd. The boarding process is so easy. RCCL has this down compared to Disney and Carnival. Debarkation was less than 10 minutes from the ship to the car and that includes locating 4 suitcases. The ship was ... Read More
We boarded the boat on the 22nd. The boarding process is so easy. RCCL has this down compared to Disney and Carnival. Debarkation was less than 10 minutes from the ship to the car and that includes locating 4 suitcases. The ship was massive. Highly recommend this boat, there is plenty to do for everyone. We were on for 7 days and that was not long enough to do everything. Our teenagers had a great time. We cruised last Christmas and liked it so much, decided to do it again this year. The shows on board were great and had something for everyone. We missed the adult comedienne. Make sure you get your reservations before you board and write them down. I knew I had made reservations but sometimes, they would not show up on the TV. Having them written down helped. As for the food, we did feel that it is going downhill compared to past cruises. But, we are foodies and have higher expectations. We did several of the pay restaurants and were pleased with them. Although, the food was okay at 150 Park, I do not think it was a good as others have said. The salt varieties with the meal was a pleasant surprise, since my husband had read a recent article on this trend and wanted to try it. The dessert was excellent, but the meal itself, was just okay. Solarium Bistro was much better. We were never able to get into Chops. If you are a Coach person like I am, they actually have several handbags that you can only get on board the ships internationally. That was a nice surprise. As always, we enjoyed Quest for adults and our kids enjoyed the teen version. The Meet and Mingle was fun and hubby even won a bottle of Merlot. Jamaica was fun and so was cozumel. We hired a private driver in Jamaica. Dwaine's Tours. He is great and we tubed down the river and did Bamboo rafting. He will do whatever you want. Message me and I will be happy to send his contact information. He is much cheaper than a RCCL tour. We felt totally safe. Price was $100.00 for all day driving. We also tip well on top of that. But, your stuff is safe in the car and he drives us around so that our kids can get a feel for the island. This is the 2nd time we have used him and have referred others to him. You have to meet him outside the gates, since RCCL charges them $45.00 to enter the property. He is happy to do it, but will pass that cost on to you if he does. We emailed him months earlier and planned our day with him and it worked out great considering it was Christmas Day. We even went armed with gifts for his kids, since we felt bad taking him away for the day. In Cozumel we did Ek Balam tour of the ruins. We had done Tulum before and wanted to see something different. This definitely fit the bill. It is a long drive, but well worth it. You can actually climb to the top. This is the only ruins that do this in Mexico. I am sure, once it gets bigger they will stop that. I was terrified, but glad we did it. Everything was fun and the cruise was great. Highly recommend the Oasis for a Christmas vacation. Now to plan our next cruise.... Read Less
Sail Date: December 2012
This was our 2nd cruise on Oasis. We thought it would make our grandson's grad trip a very special occasion as the Oasis has so much to offer for dining and entertainment. A few tips if you go on Oasis: Learn which end of the ship ... Read More
This was our 2nd cruise on Oasis. We thought it would make our grandson's grad trip a very special occasion as the Oasis has so much to offer for dining and entertainment. A few tips if you go on Oasis: Learn which end of the ship the dining rooms, windjammer and theater are located.You can't look out and see where you are so this helps. Cigar Bar is located up outside steps above Solarium.Chairs for relaxing and my husband said very quiet at night. Deck 5 is the jogging track. There are wooden chairs on aft and a beautiful place to sit and watch and listen to the wake. Plan your entertainment so you don't miss a show. Especially enjoyed Splish,Splash(mainly diving show) from public deck 11-you have to walk through stateroom hall to get here. Extra comedy show for family was added Friday night. Both comedians were great. Front elevators seem to be faster. If you have to go length of ship use the promenade or Central Park. Not as boring as walking through hallways. We loved Amy Fickert as the cruise director. She has lots of energy and didn't waste our time talking too much after shows. Food was good but still think Carnival has better desserts. I think the bread has improved. A bread of the day was featured each day and very good. We ate in Main Dining room both formal nights and first night. Enjoyed the Windjammer(at back) and Park cafe. Got snacks at Promenade cafe and Sorrentos for Pizza. New Year's Eve was like being in Times Square. We watched the crowd from above the promenade in and near Diamond Lounge. We enjoyed being up above the Promenade in different areas(photo shop stairs,Diamond Lounge, Schooner Bar) for parades and parties. Easier to see. Read Less
Sail Date: December 2011
Our extened family was on this past New Year's sailing out of Fort Lauderdale. I should preface my review with some background information about my family to enable my readers to gain better insight into my review. We are a family ... Read More
Our extened family was on this past New Year's sailing out of Fort Lauderdale. I should preface my review with some background information about my family to enable my readers to gain better insight into my review. We are a family of 4, DH, DS(16 yrs), DD(13 yrs) and myself. We have been on 6 cruises over the past 10 years: Disney Magic, Golden Princess, Splendour, Brilliance, Celebrity Equinox (Summer 2011) and finally the Oasis. We have always reserved in a suite, this time was no exception as we had a Grand Suite connecting to an OV balcony (10260-10262). We travel extensively and do appreciate luxury surroundings and fine service. Okay, so now you know that I set the"bar"quite high....... PRE-CRUISE STAY: Hampton Inn Ft. Lauderdale Airport North Cruise Port. We arrived very late into FLL. Based on TripAdvisor reviews and cost, this hotel provided outstanding service, very clean rooms (I am very fastidious in this department), and great transportation options. For what we needed, this hotel delivered. I would not hesitate to use them again as a pre-cruise hotel. EMBARKATION: We arrived at the port in the complimentary Hampton shuttle (be sure to pre-reserve the previous day) at 11:15. We were on the ship by 11:30 with a complimentary glass of sparkling wine in hand. WOW, that was amazing. I should mention that we were in a separate line for suite guests, actually it wasn't a line, it was more like we were escorted to the counter. We never did see the Suite Lounge for pre-boarding as we just kept walking right onto the ship! Absolutely painless. WOW. FIRST IMPRESSIONS: The Oasis is well, massive! The promenade on the 5th floor is exciting and high energy, filled with temptations of food, drink and entertainment. Our family quickly set about discovering our new home for the next week as well as connecting with our relatives ( who somehow managed to beat us to the ship....they were staying at the Renaissance.) A big thank you is in order to all CC members who have posted before, as their insight helped us with our preliminary navigation around the Oasis. Our kids pulled us into the Windjammer, tempted by the allure of so many offerings. For interested readers, this would have been at around 12:00Pm and we walked right in. We continued exploring the ship after lunch making sure to check our MDR table (great), sign up for the spin classes in the gym (this is a must, as they filled quickly), found the pools, concierge lounge, concierge sun area, restaurants, etc. Our excitement level was high.....but could the Oasis deliver the product we were hoping for without us feeling crowded with 6000 passengers onboard? SUITE & CONNECTING OV BALCONY: As I had mentioned previously, we were in a Grand Suite connecting to an OV balcony (for our teenage children). This was an ideal arrangement for a family with older children. We had 2 washrooms, plenty of space, very extended deck (the partition was opened upon our request), and best of all, some privacy. The suite and stateroom were found to be exceptionally clean and well organized. The bed and bed linens were divine...yes folks, DIVINE. That is high praise coming from someone who adores her Frette linens. We knew that were would be more than comfortable for the next week. I should mention at this time, that we had just sailed on the Celebrity Equinox in the Med this past summer (I know, I know...where is that review...? It is coming), and I have to say the Royal Suite on the Equinox may have been a bit more luxuriously appointed in the wood and marble department, but our suite attendant (Kathiar (sp?) more than made up for the little less in décor. WOW, he was amazing! He never failed to leave our room absolutely spotless and reorganized. Kathir was by far the best suite attendant I have ever had on any cruise. He always had a smile for us, always delivered the best towel animals, and quite simply he was a kind man who took pleasure in a job well down. WOW! DINING: This is certainly a subjective topic, as literally, everyone's taste varies. Here are my thoughts: MDR: Absolutely the best ship food in a MDR, ever! Now having said that, the courses were not always served as hot as I would prefer, but certainly very good for such a large dining venue. To put this in perspective, the Oasis MDR trumped the Equinox MDR and all previous cruises, hands down! Some of the highlights in the MDR included : great Caesar salad, great lobster tails, great chicken, great chocolate soufflé, great crab cakes......OK, you are getting the picture. It was good! Waaaaaaaay better than what I was expecting. However to be clear, it is not the same as going to a fine restaurant. I was not expecting this, so I went with reasonable expectations and in my estimation, Oasis more than delivered. A special thank you to our wait staff, that contributed to making my parent's 50 th anniversary recognition and my Dad's 80th birthday so special. Thank you to Meriam and Marco, and our maitre'd (forgot His name...he was from France). Our servers were nothing short of outstanding, simply the best that we have ever experienced on any of our cruises! WOW! Chops: WOW...on sea or on land, this restaurant was fantastic! Service was perfectly executed by Keisha and her assistants. The dinner was amazing....everything start to finish. Really! (my DH and I are foodies and have dined at some of the world's notable restaurants.) This venue is well worth the cover charge. Enough said! Central Park: Good, but not as great as Chops. Great service. Giovanni's: Missed this one, but my brother and his family (very discerning, as well), declared this restaurant superb! Seafood Shack: Had lunch on the last day. It was great for deep fried fish. Excellent calamari and shrimp! We tend to avoid too much fried food, but had to try it once. Park Cafe: Missed this one, too. I know, I know...the roast beef sandwiches! Too much food, too little time! However, My Dad and Mom went there several times for lunch and loved it! Solarium Bistro: Lunched there one day. Fantastic! Izumi: Lunched there.....pretty good. We are suishi connoisseurs, so we have very high expectations when it comes to raw fish. I would still go again, for light alternatives. Windjammer: We never experienced any waits, but then again, I only visited WJ on embarkation and for one lunch. It is what it is...buffet. Lots of choices. In-Suite Dining: We had breakfast delivered every morning for myself and the kids. The fruit plates and the salmon were amazing. I think the ship had a salmon farm hidden within the ship, for all the salmon that my DS was able to consume. Easily this was the best food, the best service, and scored high marks for managing to get our orders correct all of the time. ALSO, this was the best breakfast Food and service on any ship, PERIOD!. I will always mention that my husband and I purchased the Platinum wine package. Average selection, some better than others. ACTIVITIES: The first day out, DH, DS, DD had a flowrider lesson with Jeffrey and Phillip. They had a blast, thanks to the fun and kind guidance of these 2 amazing instructors. Thank you! The rock climbing wall was also a hit (been there, done that on previous cruises).Never did try the zip-line...looked fun but very short. Tried our luck at Bingo, my nephew managed to win 4 times in a row! We were thinking that he was going to need security detail to escort him out of the theatre, after that triumph! (P.S. He won on the bingo machines, not on the cards. ? ). I managed to win a couple hundred of dollars at Blackjack over the course of a week.....I do not play big, hence my meager winnings. I also managed to squeeze 3 spin classes at the gym. Great instructors, cheap bikes, and lack of cold air circulating for such an intense class. RCCL should look into this! ENTERTAINMENT: The Oasis triumphs in this department! We loved Hairspray (fantastic), Come Fly with Me (amazing), Oasis Dreams(who could imagine!), and enjoyed the Headliner. We appreciated the diverse range of music offered in different areas of the ship. In my estimation, this is what sets this large class of ships into a league of their own. There are able to offer great productions, because they have the numbers to validate the cost of these venues. This totally worked for us. As an aside, do make your ressies prior to arriving (ASAP) for first choice on entertainment and specialty dining. EXCURSIONS: St. Thomas. I reserved a private excursion aboard the Nightwind with Captain Rick and mate Nicki. This is a must do anyone who enjoys sailing and snorkeling. This is a first rate outfit. Highly recommend. St. Maarten. I had prearranged a day room at the Westin for 109.00 +taxes. Our family took a 15.00 cab ride over to the Westin Dawn Beach. Had a fantastic day on the quiet beach and pool and was able to shower in our room before departing. Highly recommend. Nassau. We arrived 2 hours late, due to strong system that slowed our travel. No problem, Our family has been to the Bahamas numerous times, we did not have anything booked, so DH and kids walked into town for quick look while I lounged on the concierge sun deck with my parents. Sweet! CONCIERGE LOUNGE & STAFF: Beautiful lounge with gracious staff. My DH enjoyed a couple of breakfasts in here. We also enjoyed some quite delicious martinis and cosmos served by 2 wonderful waiters. I also have to mention Natalia, our most dedicated, personable and lovely concierge. Without a doubt, this lady would do well in any St. Regis, Four Seasons, or Peninsula hotel. Obviously, her love of people and her job showed. Nothing was too much to ask of Natalia, she always delivered. I noticed that even though she had queues for her services, she always responded diligently and with enthusiasm to each guest. WOW. DISEMBARKATION: We did the self-disembarkation as we had a 10:15 Am flight. We left our room at 6:50. , went to the 5th floor promenade, walked off the ship ?, through customs, into cab at far left of terminal, checked in at airport around 7:15. Sitting in Delta Sky Lounge, 10 minutes later. Flawless. WOW. CONCLUSION: My extended family chose this cruise because we thought that there would be something for everyone of all ages. It certainly did not disappoint. I was concerned that with 6000 people onboard, that we would feel crowded. I want to dispel that thought at once. Never, did I have that feeling that the Oasis was more crowded than other ships that I have previously sailed. The only time I felt some congestion was after shows, but the same could be said of all ships. I believe that RCCL has created enough venues to allow great flow of traffic. Kudos, RCCL. I also have to mention, that I have never received such gracious and willing service on any ship, ever. I liken the service onboard to a great Four Seasons hotel (of which I am a fan). Always, always, I was greeted by any employee with a smile and then was asked if I was enjoying the cruise and if there was anything they could do to improve my vacation. This included a gentleman (from Dominican...Wish I could remember his name), who was vacuuming the carpet by the elevators. As I was the only one at the elevators, he turned off the vacuum and asked if I was enjoying my time onboard. WOW! Even the cleaners had the right attitude. Folks, something is definitely working here.....I had one of the best vacations, ever! Royal service is alive and well. My family and I experienced it firsthand. I would recommend this class of ships for anyone that enjoys great service, lots of entertainment, high energy and the high seas. WOW.... I am a Oasliever ! Happy and safe travels, everyone. ? Read Less
1 Helpful Vote
Sail Date: December 2011
We went on the holiday (Dec 24-31) cruise on the Oasis with my 3 boys (18-23yo) and my parents in their 80's. It was wonderful. The best part was the crew. Everyone we passed in the hall or anyone we had contact with had a smile ... Read More
We went on the holiday (Dec 24-31) cruise on the Oasis with my 3 boys (18-23yo) and my parents in their 80's. It was wonderful. The best part was the crew. Everyone we passed in the hall or anyone we had contact with had a smile on their face. They made eye contact, said hello and asked how they could help. What wonderful training RCI has for their staff! The ship is big and we had 6200 passengers on board but honestly we never really felt crowded. There are so many venues to hang out and people do so many different things that there are no crowds. Even the check in at the terminal was incredibly efficient. (btw, we got on at 11am. Don't believe the 2pm arrival time. You can start your vacation 3 hours earlier!). The only time we had an issue with crowds was waiting for an elevator at dinner. That took quite some time but I can think of no other time we felt overwhelmed with people. Again, the staff was great. My dad was having trouble walking around so we asked for a wheelchair. With no questions asked, we received one from Guest Relations. When it didn't work well, one of the cabin attendants noticed (not our attendant) and called on his walkie talkie and another one was sent to the room. The dining room food and service was wonderful. We ate there every night. Our waiter was great and entertained us with card tricks on a few nights. Amazing staff! The nice thing about the Oasis is all of the other restaurants available. My parents really liked going to the Park Cafe and just hanging out in the Central Park Area. It was very relaxing. A couple nights they had a violin and piano duo playing. It was very classy. In Labadee we went on the wave runners (our third time). It was great. The instructor/leader was really funny and made it lots of fun. A really fast ride! The shows were all top notch: Hairspray, Come Fly with Me, the Ice show and the comedy show. The Headliner was "The Nelsons" which I didn't think was quite up to the standards of the other shows. Half of the show was just video montages of their father, Ricky Nelson. All in all, a wonderful ship. Brand New. Tons to do. Great food and shows. Most of all, a wonderful, caring crew!! We would go again without question. Read Less
1 Helpful Vote
Sail Date: December 2011
We are in our 40s and have been on over 40 cruises, so we know what cruising is all about. We are also Diamond members of RCCL. This review has a summary then paragraphs following to expand on each summary item for easy of reading. ... Read More
We are in our 40s and have been on over 40 cruises, so we know what cruising is all about. We are also Diamond members of RCCL. This review has a summary then paragraphs following to expand on each summary item for easy of reading. Cruise on the Oasis if you like 1. to be herded like cattle everywhere you go 2. enjoy standing in lines for everything you do 3. enjoy waiting all day for elevators 4. enjoy waiting more than an hour every time you need to speak to customer service 5. to pay for almost everything as an extra 6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room 7. be told to GET OUT of the buffet while you are eating 8. been bombarded with sales pitch for everything on top of all the other extras they charge you for 9. have disgusting food as your only only 24 hour food option in the Promenade Cafe 1. to be herded like cattle everywhere you go 2. enjoy standing in lines for everything you do We sailed Christmas week and there was over 6,300 passengers and almost 3,000 crew on thse ship, that is over 9,000 people. There was not one place you could go to get away from crowds, except the cabin. Everywhere we went there was a line. 3. enjoy waiting all day for elevators Waiting for the two sets of elevators, one set at the front and one set at the back was always a tiresome. Most time by the time the elevator got to the floor we were waiting on, it was packed, so you have to wait for another elevator or a 3rd elevator. Many people just got on any elevator regardless of the direction. 4. enjoy waiting more than an hour every time you need to speak to customer service Seriously, 5 to 6 customer service reps for a ship with over 6,300 passengers, do the math. It would not be so bad if they didn't mess up every request we made. Customer service should be at least 3 times the size, but RCCL doesn't care about customer service, they only care about charging you for everything they can. Also, once to do get to a customer service rep, they are very rude, they could at least act as if they cared about our concerns. 5. to pay for almost everything as an extra Remember these words before you get on board HOW MUCH IS THAT, as they charge for everything, even room service. They even have paid food from the specialty restaurants on the main dining room menu, a first on any cruise ship. But they dont put that first in the brochures or on the web site. 6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room The food the whole week was almost inedible. I actually lost 3 pounds on this cruise and I normally gain 5 pounds on other cruises. That is how bad the main dining room food is and that is why they add paid items to the menu from the specialty restaurants. To get good food, they force you to go to the paid speciality restaurants. More ka ching for RCCL. Also the food in the much heralded Central Park Cafe is OK, but not great, but when you don't have anything good to eat, it becomes great food. 7. be told to leave the buffet every 15 minutes while you are eating One day while we were having breakfast in the windjammer buffet, they were blasting an announcement on the speakers so loud we couldn't even talk. IF YOU ARE FINISHED GET OUT. I couldn't believe it, another first RCCL doesn't place in the brochures or web site. The nerve of RCCL, everyone paid a lot of money and I mean a lot of money to sail on the ship and to be told IF YOU ARE FINISHED GET OUT repeatedly is ridiculous. 8. been bombarded with sales pitch for everything on top of all the other extras they charge you for It is impossible to take a walk in the promenade without been asked to buy something. Come on RCCL, cut down on the sales and send more people to actual provide customer service to the people sailing on board. 9. have disgusting food as your only only 24 hour food option in the Promenade Cafe I have a real beef with the only 24 food option available on the ship. Promenade Cafe is a small pick your own food restaurant. First there is never any place to sit, RCCL only has 1 overloaded person cleaning the tables, everyone else is selling. Second, the small sandwiches that are served are completely disgusting. No one that is starving would even eat that food. The only other option is room service, but wait for it, they charge you to deliver the food to your cabin. More ka ching for RCCL. We paid 35,000 for 4 balconies on this ship. What a waste of money and a waste of a week of our lives. Never again RCCL. Read Less
Sail Date: November 2011
My wife & I have just returned from a back to back cruise on The Oasis of the Seas. And we have had a brilliant time. Reading the reviews on here prior to our holiday we were a little worried about how the reviews were criticising ... Read More
My wife & I have just returned from a back to back cruise on The Oasis of the Seas. And we have had a brilliant time. Reading the reviews on here prior to our holiday we were a little worried about how the reviews were criticising almost everything about the ship. To anyone about to sail on this ship don't worry, it's fantasic. The food is good with great choices, the Windjammer is better than people have said, alright it may get a little crowded at peak times but you can still find a seat. The speciality restaurants are great value, try Giovanni's and The Solarium Bistro, you won't be disappointed. The Bistro says healthier eating, check the menu if in doubt, but the steaks are great, try the Bison. Even with over 6000+ people on board there was still room for any one wanting a sun bed on deck with plenty of room around you. We dined second sitting (8-30)and found the main restaurant comfortable and relaxing.The waiters were excellant and service second to none. Choice of menu was wide and varied. If it helps, the formal nights are Sunday and Wednesday on the Western cruise and Sunday and Thursday on the Eastern cruise.You had a large amount of people dressing up for this which was nice to see. We changed cruise directors after the first week, Richard Spacey is no longer on the ship. He was very good at his job and gave a great performance. He has been replaced by a lady called Amy. Being in a position to compare both cruise directors on this cruise we gave Richard the edge for better quality of shows. But that is just our view. To give you some idea of prices for drinks, two spirits and a mixer(can) came to $15-81, inc grats. A bottle of Bud was $5-69, inc grats.Wine was a little expensive but for that special occasion maybe worth it. In the duty free shop on board, on the Friday of your cruise, you can buy spirits mid afternoon as this is your last day, price example, two one litres of vodka came to $20. The cruise overall was brilliant, don't be put off by some of the reviews on here, they are just being negative about anything. Some people just moan about anything. If we did have to find fault with something it would be that the wardrobes in the cabin were a little small, my wifes pet hate. We were on this ship for two weeks and that was the only fault we had. We could put up with that. The ship does not change, only the passengers. Some hate it, some love it. Some are polite, some ignorant. Some quiet, some noisy. It is your cruise so go and enjoy it. Some advice if you are on a back to back cruise, Royal Caribbean take care of you on change over day, you get a complementary meal in Giovanni's if you wish at lunch time and if you are changing cabin's, all you have to is empty your drawers and bathroom of personal items and they empty your wardrobes and move other items to your new cabin. Also there will be a meeting on the Friday afternoon , with a glass of champagne, to explain other information to you. We have had 13 cruises and by far this was the best. The entertainment for Halloween night even beat the entertainment of the Millennium cruise we had. If you have even half the fun we had on this cruise then you will enjoy it. If you go looking for faults you may find them. Look at the good bits, thay are all around. This was our first cruise with Royal Caribbean, it won't be our last. Enjoy your cruise. We did. Read Less
1 Helpful Vote
Sail Date: November 2011
We booked this cruise thinking that if we were going to do this once, then do it on the biggest.....We now know this is probably the BEST, even though we have no other experience to go by. We would not want to try any other cruise at the ... Read More
We booked this cruise thinking that if we were going to do this once, then do it on the biggest.....We now know this is probably the BEST, even though we have no other experience to go by. We would not want to try any other cruise at the moment. I have spent MANY hours reading reviews and tips before setting sail. Some reviewers here must have nothing better to do than bitch and moan! It was the BEST time myself and Margaret have EVER HAD on holiday!I work in the leisure industry, and this was by far the best service we ever had.Many a 10am Saturday morning was spent on www.portevergladeswebcam.com watching Oasis sail into port, and 10pm for the sail out. We 'requested a wave' months before we left home! We booked back in January through a local agent. Would deffo book myself in future for what little they did! The flights changed several times, the last being THREE WEEKS before departure! It was decided to go a day early from the start as we were due to land 21.35 on the Friday and we wanted to spend a day in Fort Lauderdale before boarding.Got to FLL to be met by one of the RCCL meet and greet. They had a bus on standby that we did not know about as we were told by the agent it was our problem to get to the hotel!! I told him of the original plans and he even trollied our bags up to the Hertz counter and stood with the wife while I sorted the car! Great service. Hire car through Hertz was changed from a Ford Mustang convertible, (Gutted!) to a top spec E Class Mercedes... (better than a kick in the gonads I suppose). First night (at our expense) was spent at the Best Western Oceanside on Holiday drive. Great value for money and breakfast thrown in! Was booked it without realising it was next door to the Sheraton beach, Our room booked for the Friday by RCCL. VERY handy!!!! Top Tip. DON'T bother going to the Sheraton, Waste of money! I got up at 4am to walk down the beach to video the ship sail in. Had been watching it sail in on webcam, so wanted to see it in the flesh!http://www.youtube.com/watch?v=eXdZgGC8Hf0 We went back to the Best Western for Saturday breakfast at $10 a head.Brilliant service by the western staff. Even the meet and greet guy recommended it. Transfer to port very smooth and we were on board from getting off the bus within 15 mins! Was on board shortly after 12 noon. Lovely air conditioned atmosphere as soon as you board and the wow factor hit us straight away! First stop was to drop the carry on in the room. What a great room and a decent view to the rear of the ship and boadwalk area. Very little noise through the double glazing,even when a show is in full swing! Then up to the wipeout cafe for a little bite. Not fantastic fayre, it could of done with a soda fountain and not the 'tinted water', but more than adequate. Back to the room for a few hours before making our way on top deck for the sail off, with a drink in hand, Union Jack tied to the rail by the Flowrider for the 'wave' at the port everglades webcam for all at home to see ;-). It was probably due to us being VERY tired, but the main dining room (my time dining) menu did not tempt us,so we asked if it was OK just to leave it. Andie the head waiter was very accommodating and was trying to offer something off the menu and the waiter Alvin and assistant waiter Roy were great. These guys bent over backwards for us and never disappointed! They were worth the extra tip we put into the envelopes at the end. Food was absolutely fantastic for the rest of the cruise. Another one worth the extra tip was Frederick the room attendant. Treated the wife like a princess! Sunday sea day was spent touring the ship. We had breakfast at the Windjammer every day as we ate very well and rarely needed to go for lunch. Some days when we had a late evening meal, we would snack at wipeout and once had lunch at windjammer. I went on the Zipline. A comedy show was booked for the evening but we decided to cancel as we were still tired and had Labadee in the morning. Labadee was good. I took part in the seadoo excursion. the beaches were nice, though the Artizans market people were VERY VERY pushy!!!! One tied a bead bracelet round Margaret's wrist so tight she could not take it off so she ended up paying for it! RCCL really need to stamp on these hustlers! It sort of spoilt the day somewhat. I know the islanders have had it tough, but surely more stuff would sell if there was a more relaxed attitude! In the end, we went back to the ship earlier than expected! Would not be disappointed if we went again and it was cancelled! Falmouth Jamaica was next. Nothing planned, so left the port for a stroll round. Met a taxi driver that had some good reviews on here, BABA. for $120 (all day!) he took us on a sight seeing tour on the way to Montego bay through a plantation where Johnny Cash had a house. Then to White Witch golf club for photo session. Onwards to Mo'bay to a hillside hotel/function place for more views/photos and some Red Stripe;-). Then to Doctors cove beach for an hour or so, (as long as we wanted) for a nice swim and several more Red Stripe! Back to port, some shopping and a soak in the Jacuzzi! Wonderful people, want to go again. Another sea day. Some bingo played and the headliner show was good. We don't do theatres or such as a rule, but this was good. The Oasis of Dreams was viewed several times from the balcony. For Cozumel, We did the Jeep/Snorkel safari. Snorkeled near port, then on to the jeeps to El diablo, a little bar on the beach, then to a Tequila Hacienda, followed by a poolside lunch before heading back to port for some shopping. 5 1/2 hours of fun and would not do again, simply because we have done it! The guides were great! Another sea day with bingo, shopping etcc and the final evening meal/waiter cabaret act. A drink on the rising tide bar and a water show rounded off the evening. Then back to port Saturday for the rough trip home. Sorry there were no reviews of other resturants and such, WE DID NOT NEED TO TRY.If they were better than the ones we went, then ou are in for a treat! Please do take the negative reviews on here and elsewhere with a big pinch of salt. Do plenty of research before you go. We did not see as much of the ship in a week as we thorght we would. Two weeks would be better. I did not think I would enjoy cruising, am now considering selling the caravan to do it once more!!!!! Read Less
1 Helpful Vote
Sail Date: November 2011
CABINS The best cabin I've ever had on any cruise ship, period! We had a balcony room (10278) which had the good layout with the bed by the balcony door so we had plenty of room to access our closet. The bathroom is well laid out ... Read More
CABINS The best cabin I've ever had on any cruise ship, period! We had a balcony room (10278) which had the good layout with the bed by the balcony door so we had plenty of room to access our closet. The bathroom is well laid out and felt spacious, and the balcony was the largest we've ever had. The balcony was wide AND deep and extremely roomy. I also appreciated the extra drawer space and cubbyholes all around the stateroom. The closet even had two racks for hanging and we had plenty of room for all of our clothes and gear. Bring an extra outlet plug for phone chargers, etc. since outlets are scarce. SERVICE - CABIN The service on a whole was excellent. Our cabin steward was incredible. I am difficult to impress and he impressed me. I won a bottle of champagne in the casino raffle the second night on the cruise. I wanted to save it to drink at Thanksgiving so I set it down in our stateroom. When we came back in, our steward had brought 2 champagne glasses AND a large separate bucket of ice for the champagne. We also never had to ask for anything more than once. The first night I requested 2 extra pillows and an extra towel and we had them all week. Another amazing feat: we were called / greeted by name all week long. SERVICE - FOOD OUTLETS The My Time Dining service was a bit spotty. We sat at the same table every night and had the same waiter / assistant waiter but they just weren't very good. We were practically ignored several nights (waited 20 minutes just to place an order, never got items we ordered, received the incorrect entrees, etc.). Several nights I sat with an empty water glass for over 15 minutes! On "lobster night" I ordered the lobster and a steak since I thought surf and turf sounded good and I asked for them to be served together. Alas, I was presented with the lobster first and only after I finished, they brought my steak -- but they removed my dirty silverware from my plate and set it down on the table to use with my second entree! I was taken aback by that. Normally waiters will bring fresh silverware. I've cruised with NCL many times and they truly "get" the freestyle concept. Royal Caribbean does not. I would not recommend My Time Dining since it's not "eat whenever you want." You have to have a reservation if you want to avoid waiting for a table -- and what's the point if you have to eat at a set time? The bar staff was friendly and the service at the specialty restaurants, including Johnny Rockets, was fantastic. FOOD It's no secret that I think RCI has the worst food of any cruise line. I'm sad to say that the Oasis is no different. The food is just not good. The food in the main dining room was edible but not very tasty. I made a point to try everything on the "available every night" menu. The sirloin steak was adequate but had a weird texture. The roasted chicken was moist and tasty. Only the salmon was actually inedible and I had to order something else. Some of the menus were better than others, and some of the selections were better than others. Sugar free ice cream is offered in the dining room every night and the flavor changes daily. Food is subjective but RCI still has the worst food in the business. The Windjammer buffet is absolutely disgusting, and I do not say that lightly. I took photos of the food and I wish I could post them here because a pictures really is worth a thousand words! The food was cold, bland and generally unappetizing. The Windjammer has the same soups / desserts as the main dining room on most nights so if there's something you liked at dinner, stop by the buffet if you need a midnight snack! Sorrento's pizza had a good variety of pizzas and a made to order pizza bar. Promenade Cafe had poor quality cold sandwiches and desserts. Solarium Bistro had good vegetable options at their lunch buffet and a decent salad bar. Room Service was okay. The spinach dip and caesar salad were the best items on the menu. Avoid breakfast; we ordered it once and the bacon was served practically raw. The Boardwalk donut shop was really bad, but it was free. The roast beef in the Park Cafe was good and I enjoyed the tossed to order salads (these salads aren't as good as the tossed to order salads in the main dining room at lunch time; go there and get big shrimp and premium ingredients like roasted red peppers, artichoke hearts, sundried tomatoes and more). The service here was exceptional as well. We couldn't get reservations at most of the specialty restaurants but we did get to go to Giovanni's Table and Johnny Rockets several times. The food at Giovanni's was very, very good. Johnny Rockets had typical burgers but it was fun to munch on them while sitting out on the Boardwalk. Service was stellar at both. The best kept secret on the Oasis is Vintages, the wine bar! They have an extensive tapas menu of very tasty appetizers. We went there on several occasions. Ask for Ramona, she is wonderful and took great care of us. We were in Vintages almost every single night (Caymus cabernet by the glass for $25; combine that with a Gold member 2-for-1 coupon and it's a deal)! ENTERTAINMENT I didn't like having to make reservations for all of the shows. I made them before we left home for all of the shows but we only ended up going to Hairspray. I didn't like having a set time that I had to be at a show, so we just stopped going. Hairspray was good and fun; not Broadway quality but good for a cruise ship. The sets were awesome! We also enjoyed the improv show (no reservations required) and of course Quest! As an animation fan, I was always excited to see the DreamWorks characters roaming about. The characters pay attention to the kids as well as the adults so I got some great photos. The Dreamworks parade was a ton of fun, and it was a thrill to take a flash mob dance class and then get to join in as the entertainment one evening! Ride the carousel, listen to karaoke, mini golf, flowrider, play music trivia...there was so much to do we didn't have time to do it all! The casino, the nicest I've ever seen at sea (and I live in Las Vegas!), was large with a non-smoking side and lots of fun slots. The Aqua Theater shows fun movies at night (the Grease sing-a-long was a blast). I was sort of surprised at the low quality of the lounge acts and house bands. GOOD I was most impressed with, aside from the sheer awesomeness of the ship, the attitudes of all of the staff we encountered! Every single employee we dealt with, WITHOUT EXCEPTION, was happy, friendly, smiling and seemed very eager to please. I really feel like the crew of the Oasis tried really hard to make sure we had an awesome vacation. I did not encounter even one disgruntled employee. Not one. That is very rare on any cruise ship and I have never had that happen before. What really surprised me is that the ship never felt crowded. Embarkation and debarkation was easy, and our luggage was delivered to our stateroom about 30 minutes after we boarded. Amazing! BAD Aside from the food, my only major complaint was the time it took to get back on board after being in port. It was ridiculous, especially in St. Maarten where it took us over one hour to get back on the ship! RCI is serious about security, however, and they x-ray everything and wand you down before you get back on. Don't even think about trying to bring alcohol on board, they are crazy about stopping you from doing that. It was the worst liquor patrol I've ever seen on any cruiseline. I also hope the Oasis will start to sail different ports because our itinerary was overcrowded and not that fun (Nassau, St. Thomas and St. Maarten). Of course, we've "been there, done that" so we were going mostly for the ship! THE FREAKING AWESOME Select pools and hot tubs are open 24 hours! Yes, 24 hours! We went swimming at 2:30 in the morning and it was awesome (the pools are freshwater, so no nasty salt in your mouth). There was also NO pushiness about shopping or recommended stores or any of that nonsense! I didn't hear one solicitation all week. I also majorly loved Vintages wine bar. SUMMARY All in all this was a great cruise and I'm ready to sail the Oasis again. One thing is for certain: it is going to be extremely difficult to ever go back to a ship that's not an Oasis class! This ship has spoiled me. Take the Oasis: you won't be disappointed. It is truly an amazing vessel. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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