4 Helpful Votes
Sail Date: December 2018
First, This is a big boat. But it's mostly storage for all of the passengers. There are not enough amenities to host all of the passengers comfortably. Many times we found we had to wait in lines to be seated for food, for soda ... Read More
First, This is a big boat. But it's mostly storage for all of the passengers. There are not enough amenities to host all of the passengers comfortably. Many times we found we had to wait in lines to be seated for food, for soda machines, ice cream machines, and (most annoyingly) elevators (all the time). We chose this cruise because it was a 'DreamWorks' cruise. We thought it would be like Disney with characters going around. Not so much. In fact, hardly at all. Over 7 days, we saw 4 characters. There were long lines for photos with the crew yelling at people to "get in line!" Not so much for the ambiance. For the kids - our children hated their child center on the 14th floor. Our 9-year old described activities more appropriate for 5 or 6-year-olds and requested to not return after 1 visit. Our 7 year old only went there twice and then didn't want to return. Total disappointment. The staff kept them in 1 room running around playing games for hours. It was like a big kid pre-school. The staff seemed totally totally disinterested. Our child literally said, "I hate this place" right in front of them and they didn't even acknowledge or ask the child why. The housekeeper constantly pressed us on our schedule for the day. We would tell her that we were not sure but we would leave the sign out when were we gone. She seemed annoyed and it became very uncomfortable after several days. We really love to hit the spa (steam rooms, etc.) on the ship. These were tiny rooms. Again, unless you hit the rooms on off-hours, they were very crowded. The staff, who had to open the thermal rooms, often seemed annoyed by having to do their job. The showers were cold and there was no privacy for changing. It was terrible. Did we mention that everything was very crowded? The pools on deck 15 are tiny and filled to capacity except on excursion days. The pools were falling apart. The hot tubs in the family areas were always packed. The ice cream machines were messy and not kept up. You can sign up for various drink packages but the soda machines are not plentiful on the ship. (Floor 5, 15, & 16). They were often out of order, no ice, and the drinks tasted like watered down soda water. You can ask at various bars for soda but the bartenders often seemed annoyed. Overall, not good. Dining - The food was quite good on the first day. However, as the cruise progressed, it became clear that the cooks were recycling left-overs and just changing the food a little bit to make a different dish. Needless to say, it got stale and gross pretty quick. The main restaurant poses as a fine dining establishment. Yet, they blare announcements, loud music, and have the audience "give it up!" for the entire cook/wait staff every night - they would go on and on for 10 or 15 minutes per interruption. We were interrupted during multiple conversations with the family. It totally interrupted nice meals and is very disruptive. Lines and crowding - please be advised that you should make reservations for most things on the cruise well in advance. Expect to stand in line and wait a lot. Again, the boat is bigger but the amenities are really not. The cruise as a whole is constantly trying to get you to spend more money. The experience felt like one upsell after another. The customer service was poor. We felt like they just wanted to process us to get to the next customer. Many seemed nice but quite a few were annoyed at having to help us. Finally, getting off this cruise is hell. Everyone is thrown into a huge warehouse and we had to all be processed through customs. It was so disorganized and stressful. Terrible, terrible experience. We were told that our 'disembark time' was 10:45 AM, then the room attendant told us (that morning) that we were supposed to have been out by 9:00 AM. There was nothing in the documentation saying that!! If you like spending your vacation at a hugely overcrowded, sticky, broken mall, then this cruise is for you. Read Less
2 Helpful Votes
Sail Date: August 2018
Customer service and majority of staffs working on the cruise have bad service. Extra charge was put on the account. We travel in the middle on high season some of the on board activity was cut back due to under staff and other activity ... Read More
Customer service and majority of staffs working on the cruise have bad service. Extra charge was put on the account. We travel in the middle on high season some of the on board activity was cut back due to under staff and other activity have to wait in line more than 1 hours. Buffet staffs are not friendly. Got 3 main pool was small with so much people water was so cloudy. Main dinning service was great with very friend staffs. Entertainment was good but make sure you make reservation otherwise you have to wait in line and still might not get into the show. Stateroom staffs are friend much more better than buffet staffs. If you are ice cream lover you will be disappointed only available during dinner, there was only 2 ice cream selection strawberry or vanilla. During the day have frozen yogaurt machine but does not work half the time. Read Less
Sail Date: July 2018
Amazing!! The ship is not crowded even with over 6,000 guests on-board. It’s a very different feeling ship than our many other cruises. Loved the solarium, spa, outdoor feel and awesome views. It’s a different experience than most ... Read More
Amazing!! The ship is not crowded even with over 6,000 guests on-board. It’s a very different feeling ship than our many other cruises. Loved the solarium, spa, outdoor feel and awesome views. It’s a different experience than most cruise ships. Go and Enjoy!! And since I don’t have enough words yet for the review. Allow me to continue... my teenage girls like the teen club staff involvement better on other ships BUT. They made great friends on this ship and had a blast!! It’s just less staff involvement and tons of activities to do. It’s impossible to see this ship in just 7 days so another oasis experience is inevitable for our family. My wife and I enjoyed the spa experiences and the shows. Not as talented as other ships we’ve been on but the shows did not disappoint. They were incredible as well. From ice skating shows to aqua theater and comedy live shows. So much fun!! Read Less
Sail Date: July 2018
I truly had a wonderful time on this cruise. The staff was great, the food was simply delicious, with a large selection to choose from. The activities were exiting, the shows were entertaining, except for the Broadway show, Cats. I did ... Read More
I truly had a wonderful time on this cruise. The staff was great, the food was simply delicious, with a large selection to choose from. The activities were exiting, the shows were entertaining, except for the Broadway show, Cats. I did not care for the performance, I would have enjoyed another Broadway performance much more, example of, Lion king or Hamilton. I would recommend Royal Caribbean to all of my family and friends, I did not want to leave the ship, I wanted the fun to continue for two more weeks. I would like to let Royal Caribbean know that, they make there guess feel like royalty, it was great to experience the life of luxury for one week. I now know how the queen of England live her daily life. It was short but a wonderful experience that I hope to relive again. Cruising is the only way to vacation. Thank you. Read Less
12 Helpful Votes
Sail Date: July 2018
This is my 3rd time on the beautiful Oasis. I have also sailed on her sister ship the Allure. As far as ships go, the Oasis is awesome. The Aqua Show and the Ice Show are fantastic. I think the Broadway show Cats the Musical is a poor ... Read More
This is my 3rd time on the beautiful Oasis. I have also sailed on her sister ship the Allure. As far as ships go, the Oasis is awesome. The Aqua Show and the Ice Show are fantastic. I think the Broadway show Cats the Musical is a poor choice for a cruise and not only was the theater not full but more than half of the guests left mid-show...not because the performers were not talented but because the show is just weird. As far as my overall experience, let me just share that I am almost a "diamond plus" member for RCCL and I have been very loyal to their brand for almost 20 years. Not any more! I was appalled at the constant "nickel and diming". I knew in advance that for the four cabins I was paying for (3 central park balconies and one junior suite) that with the alcohol package, specialty dining, excursions etc. that I would be paying just about $20,000.00 for the cruise. Little did I know that where popcorn used to be free, they now charge your $2.50 (plus 18% service fee) for a tiny little bag. Room service used to be free - now $7.95 plus the 18% service fee. My spin class had a $20 charge but then they added the 18% service fee (and the instructor was horrible - didn't even stretch us at the end of class. When questioned about not stretching he said that in "boot camp" - which also has a surcharge, they will stretch me!!!). When have any of you ever paid your aerobics instructor a tip? Toooooo Much! Cupcake class - surcharge, sushi class - surcharge, tour of the kitchen (used to be free) - now $30 plus 18%, craft workshop - surcharge, card making - surcharge, body sculpt - surcharge, spin class - surcharge, yoga - surcharge, wine tasting - surcharge - even with the alcohol package!!!! I would much prefer that I was charged $22,000 (vs. $20,000) and EVERYTHING (with the exception of specialty dining, alcohol and gambling) was included. On to the never ending service charges.... Years ago, staff members worked very hard to secure their tip. These were the days when service was excellent. The harder the staff member worked to make your vacation as perfect as possible, the more money they made. About 8 years ago, the cruise lines decided to change this and offer prepaid gratuities. This wasn't such a bad concept because it alleviated the need to hand out cash on the last night to all that helped make your trip special. This has completely taken a wrong turn! For this trip, I prepaid ALL gratuities for my entire crew. Because I know that these service fees are shared among the entire crew, I always bring a few hundred dollars in singles to hand out to the staff member that does something "special". I paid so many service fees, I gave up on handing out the singles. My one specialty dining waitress even suggested that I tip her because she will not see the 18% that I prepaid. If I am paying $180 in specialty dining service charges and the waitress is not seeing any of it (or very little), then where is it going? Do I really need to tip her more one top of the $180? The very last night, My cabin steward gave me an envelope that said "tip,tip hooray" for extra good service. Yes, he did a good job but he was already tipped when I prepaid my gratuities. Do I need to give more than the prepaid amount when he was just doing his job - nothing more, nothing less? You cannot have it both ways Royal - either remove the auto-gratuities - which will promote the excellent customer service you once offered - where your staff earned their tips...or put it in place for your cabin stewards and wait staff ONLY! My next cruise will be with Norwegian Cruise Lines. I like the concept of FREE alcohol, gratuity, excursions, internet and specialty dining!!! Ps. I prepaid the arcade card for my teens to get the online discount - at least half of the games were not in working order. Pay a little extra and buy the arcade cards on ship so you don't overbuy like I did. Read Less
2 Helpful Votes
Sail Date: April 2018
For our 30th anniversary and we have never been on a Royal Caribbean cruise but we have heard how great they were. The room was very small and it was a balcony. The steward was excellent . The main dining room is good and the service was ... Read More
For our 30th anniversary and we have never been on a Royal Caribbean cruise but we have heard how great they were. The room was very small and it was a balcony. The steward was excellent . The main dining room is good and the service was excellent but they should have a better menu selection. The buffet was good but very crowded . I like how they find a table for you but the menu was only ok. The recreation activities were excellent with no crowds. The 150 Central Park restaurant was excellent but the other fancy restaurants are too expensive because they have fees + a la cart options . The shows were all disjointed and made no sense. They do have some very talented performers but not good story lines. The fitness and spa area was over priced and there fitness staff is unqualified but that is the same on all cruise lines. They promote alcohol way too much and shopping is too much also. The cruise director was very low energy and boring. We had issues with our excursions because my wife was sick and customer did nothing to try and fix it. Labadee Haiti was beautiful and I will go back. The ship is huge but very easy to navigate. I liked the art auctions and the ship was beautiful. Embarkation was horrible it took 2 hours to board and we were early. Even though we had issues I will go back. Read Less
1 Helpful Vote
Sail Date: March 2018
We wanted to cruise on the largest cruise ship in the world. However, what comes with the largest cruise ship is the largest amount of people. Large crowds everywhere, especially the restaurants, crazy busy. Can't complain though, ... Read More
We wanted to cruise on the largest cruise ship in the world. However, what comes with the largest cruise ship is the largest amount of people. Large crowds everywhere, especially the restaurants, crazy busy. Can't complain though, we knew it would be since it's the largest. Embarkation was very quick and smooth. Food was very good. Especially lunch and dinner. Staff were very accommodating, friendly, and did everything professionally. Very humble crew! We did not travel with children however, there is plenty to do with kids. They'll have a blast! We updated our cabin a couple levels however, our cabin still seemed smaller than other cruise lines we have experienced. The bathroom sink was like what is in a small camper, a shallow very small bowl. No A/C plugs either? All in all, a great experience. We did everything the ship had to offer. Flow rider surfing, rock climbing wall, putt putt golf, and the zip line. Fitness center and the staff there were awesome. Shows were totally professional no doubt. The dive show and ice skating show were the best!! The ports were great. Be aware that Labadee has very pushy people in their little stores? We did excursions in 2 of 3 ports. Dolphin excursion experience was the best! Disembarkation was easy and quick. We will be back in a few years! We would recommend the self service type disembarkation. Super easy. Don't pack too much. You 'll really only be wearing your bathing suit most of the time, haha! Blessings! Read Less
Sail Date: February 2018
Ship can be too long to keep walking here and there... but our cabin was too far forward! The ship had the best entertainment, it is all awesome! Last minute booking so price would be cheaper, so it was a cabin I wouldn't haven't ... Read More
Ship can be too long to keep walking here and there... but our cabin was too far forward! The ship had the best entertainment, it is all awesome! Last minute booking so price would be cheaper, so it was a cabin I wouldn't haven't chosen. And the wind can be a problem when sailing... Windjammer was a little small for whole ship. But there are other small venues. Like the pizza shop with great personal size pizza, to compare with Italy. "Cats" was inspiring, Aqua show awesome... Ice show real great; could see again. And couple very funny comedians at dedicated comedy club! The food was very good, with lobster one night. But in the end our favorite spot was in Central Park! The roast beef sandwich is worth checking out right away at Cafe! I will go back soon, when price is right and I have a person who would go with me. Read Less
1 Helpful Vote
Sail Date: February 2018
We've sailed Oasis in the past as well as other RCI ships. The quality of service has been very consistent over the years. Generally, they do it all right! The shows are outstanding and varied for all interests. The only negative ... Read More
We've sailed Oasis in the past as well as other RCI ships. The quality of service has been very consistent over the years. Generally, they do it all right! The shows are outstanding and varied for all interests. The only negative we found was a little drop off in main dining room service; not quite up to past standards. We've stopped at Labadee, Falmouth & Cozumel several times in the past and will probably choose a different itinerary in the future. Our cabin overlooked an enjoyable view of Central Park and was one deck below deck 15 activities. We chose a forward stateroom to be close to stairs and elevators and found it very convenient. The Solarium was close by and offered a great spot for lunch and daytime leisure. One of the biggest challenges on a large ship is location. You cannot be near everything so you have to make a choice that best fits your needs. 14185 did it for us. We will sail Royal Caribbean again. Read Less
Sail Date: February 2018
This was absolutely the best ocean cruise we've ever had. Normally, we prefer River Cruises, but this ship may change our minds about that in the future. We booked this trip without knowing anything about the ship. What a ... Read More
This was absolutely the best ocean cruise we've ever had. Normally, we prefer River Cruises, but this ship may change our minds about that in the future. We booked this trip without knowing anything about the ship. What a pleasant, wonderful surprise we received. Great entertainment (which included a Broadway worthy performance of "Cats" which was amazing as was everything else we saw on ship. All our dining experiences were wonderful and delicious...particularly "Chops Grille", one of the specialty restaurants. Our cabin had a balcony and, although not a suite, was spacious enough for us and my husband's rental scooter. We loved sitting out on our balcony in the evenings with a glass of wine. The staff on board are tremendous...friendly, accommodating and able to solve any problem that may arise. We weren't interested in going on shore. BUT, there was Soooo much to do we could not experience everything available. Can't wait to sail the "Oasis of the Sea" again. If those reading this would like to view the ship, please go to YouTube and type in "Oacis of the Sea". One of the passengers on our cruise filmed the entire ship and explains all the available things to see and do Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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