6 Royal Caribbean Oasis of the Seas First-Time Cruisers Cruise Reviews

This was my 1st time cruising w/Royal Caribbean & may be my last. We went on this ship because we had family from Atlanta going & they had been on this ship several times. They love it. We were told several times & from several ... Read More
This was my 1st time cruising w/Royal Caribbean & may be my last. We went on this ship because we had family from Atlanta going & they had been on this ship several times. They love it. We were told several times & from several different people that we will love cruising w/Royal. The food was not good at all, we were moved 4 different times in the main dining and the service was awful! We had to ask for water & bread, it took forever to get our food & when we did it was cold and looked thrown together. Our waiter & his assistant seemed to be confused, they got our orders wrong. This was every single night & at each time we were moved & w/different waiters. I did not understand why no announcements were made regarding anything. When we got to our ports, nothing, no mention of activates or entertainment was announced. There were no activates on the pool deck, no bands, no music, nothing. Spent a lot of time in the spa, but was disappointed on the size of the spa for such a big ship! Only 2 small steam rooms & 1 small dry sauna. I like the rooms hot, but theses rooms were so small, which cause them to be too hot. The steam came out under the seats and would burn your legs and the dry on was so hot you had to put down towels to keep from getting burnt. It only had 4 relaxation chairs & no windows to see the ocean. This cruise was way too much money to be so bad. The charge you for everything & I do mean everything, exp: towels on pool deck, small bag of popcorn $2.50, really! Going back to Carnival!!! Read Less
Sail Date April 2016
Just returned from 7 night cruise on RCL Oasis of the Seas. Most everyone I met on board agreed the ship is just too big (RCL should listen to cruisers as we heard they are building even bigger ones!). The ship was beautiful and clean but ... Read More
Just returned from 7 night cruise on RCL Oasis of the Seas. Most everyone I met on board agreed the ship is just too big (RCL should listen to cruisers as we heard they are building even bigger ones!). The ship was beautiful and clean but total disappointment. Day 1 was total and utter chaos. The boarding itself went rather smoothly but once on board everyone was jammed into the Royal Promenade trying to sell you something; dragging carry-on luggage with 6000 others was not fun. There was no where to sit and The Windjammer buffet was terrible; most food was cold or soggy; fruit was not ripe enough to eat. The evening dinner was not bad most nights - except the night I bit into a piece of glass in my dessert and cut my mouth; spent evening picking small shards of glass from side of mouth; waiter witnessed and manager confirmed but spent more time making sure proper incident reports were filed versus making any resolution for me. I felt the entire cruise was very impersonal. This line also "nickeled and dimed" more than any others (this was my first cruise but travelling with 10 others who have been on multiple cruises with variety of cruiselines). It was confusing to know what was included and what you had to pay extra for. There were so many specialty restaurants and ice cream shop/bakery that you had to pay ALOT extra to eat. Beverage packages were pushed from Day 1 and were outrageously expensive as were individual drinks $10-14 plus 18% gratuity per drink. We also paid $12.95 per day per person for gratuity and then were given an envelope to leave more tips in cash. Our waiter told us to go back to the room and get cash for him because he wouldn't see it if we left it in the envelope - this was very tacky and irritating. The spa was also a huge conglomerate of pushy salespeople. One service was "not enough" and in addition pushed their products/supplements and services. The deal would have to be REALLY, REALLY good for me to ever cruise RCL Oasis again. Read Less
Sail Date November 2015
Just returned from 7 night cruise on RCL Oasis of the Seas. Most everyone I met on board agreed the ship is just too big (RCL should listen to cruisers as we heard they are building even bigger ones!). The ship was beautiful and clean but ... Read More
Just returned from 7 night cruise on RCL Oasis of the Seas. Most everyone I met on board agreed the ship is just too big (RCL should listen to cruisers as we heard they are building even bigger ones!). The ship was beautiful and clean but total disappointment. Day 1 was total and utter chaos. The boarding itself went rather smoothly but once on board everyone was jammed into the Royal Promenade trying to sell you something; dragging carry-on luggage with 6000 others was not fun. There was no where to sit and The Windjammer buffet was terrible; most food was cold or soggy; fruit was not ripe enough to eat. The evening dinner was not bad most nights - except the night I bit into a piece of glass in my dessert and cut my mouth; spent evening picking small shards of glass from side of mouth; waiter witnessed and manager confirmed but spent more time making sure proper incident reports were filed versus making any resolution for me. I felt the entire cruise was very impersonal. This line also "nickeled and dimed" more than any others (this was my first cruise but travelling with 10 others who have been on multiple cruises with variety of cruiselines). It was confusing to know what was included and what you had to pay extra for. There were so many specialty restaurants and ice cream shop/bakery that you had to pay ALOT extra to eat. Beverage packages were pushed from Day 1 and were outrageously expensive as were individual drinks $10-14 plus 18% gratuity per drink. We also paid $12.95 per day per person for gratuity and then were given an envelope to leave more tips in cash. Our waiter told us to go back to the room and get cash for him because he wouldn't see it if we left it in the envelope - this was very tacky and irritating. The spa was also a huge conglomerate of pushy salespeople. One service was "not enough" and in addition pushed their products/supplements and services. The deal would have to be REALLY, REALLY good for me to ever cruise RCL Oasis again. Read Less
Sail Date November 2015
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those ... Read More
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those reviews. It's true to say that Windjammer Marketplace is most certainly a 'market' of crowded people, dirty tables and cutlery, and the hygiene standards around the ship is not good. It confirmed it all when learning that a high selection of people get to spend a Saturday on the ship whilst moored and they get to use all the facilities and then disembark when us high paying guests have boarded the ship by the afternoon before it leaves for the cruise - shocking. I don't want to talk about the other islands only Haiti being quite good. The swimming pools are far too small to accommodate enough people to know they've had a good swim. They're so crowded that they are not swimming but standing and chatting, and some children get upset because there's no room to move. It's too crowded everywhere. FYI, there's no iron/board in your room. Wearing a tuxedo and cocktail dress on that special evening dining, doesn't justify the standards you actually get out from the cruise because you just can't be bothered. We did visit the shows every evening and they were good, BUT that's only 2 hours out of each day. Royal Caribbean should rethink about accommodating everyone leisurely on a ship of that size. For those of us who travel from Europe who pay extreme amounts of money to experience this kind of holiday, you need another one to recover from it, or either that you shut mentally off which is difficult. Read Less
Sail Date August 2015
I went on my first cruise with a friend who has been on 9 I was afraid that days at sea I would be bored. Far from the truth So much to do. The pools were crowded but they were perfect for cooling down. Beautiful pool area. Good music, ... Read More
I went on my first cruise with a friend who has been on 9 I was afraid that days at sea I would be bored. Far from the truth So much to do. The pools were crowded but they were perfect for cooling down. Beautiful pool area. Good music, both live and not Drinks were very good by the pool The windjammer was good for a fast meal. The main dining room was lovely, and the cold fruit soups were delicous. I chose the healthier, less calorie meals---very good Ash, our room steward was very nice and helpful. Loved our balcony stateroom. Found our bathroom size just perfect. Wish this ship went to Alaska-would love to take it again Read Less
Sail Date June 2014
This was my first cruise. Ever. I have read so many "happy reviews" by people who seem clueless about what the term "critic" actually means. Worse still, look at how many of these folks love to list every single cruise ... Read More
This was my first cruise. Ever. I have read so many "happy reviews" by people who seem clueless about what the term "critic" actually means. Worse still, look at how many of these folks love to list every single cruise they have taken. Some must think they are some sort of "Cruise Admiral" in their own mind - wearing every cruise "badge" as some sort of medal. The term "critic" rarely seems to occur to them. So I'll skip most of the happy talk and just get to some REAL issues experienced during my Dec 14-21, 2013 cruise on the Oasis of the Seas. I was in stateroom 12594 with my best buds and we were celebrating the years it took for one of my mates to get his VA disability benefits for a serious brain injury incurred during his service to America. This trip was for him and he deserved better. We deserved better. HIDDEN DANGER IN THE FOOD We were eating a white cake dessert in the Park Cafe when I discovered something in the cake. It looked smaller than an eyelash and was obviously baked into the cake. I teased it out with my fork and when I tried to pick it out, it went straight into my finger, causing bleeding when I removed it. I took it straight to the restaurant "officer" to report this dangerous small piece of metal shrapnel. Having eaten 2/3 of the cake, I was scared that I may have ingested one or more extremely sharp shards of metal such as this. When the restaurant officer also got stuck, he realized that small dangerous shards of metal could be in the food. He was very concerned and asked if I was OK. Yes, I replied - but I was scared. I am still dealing with my medical clinic over this issue since returning home. GUEST SERVICES AND MEDICAL ON BOARD IS A JOKE I reported the possible ingestion of sharp metal fragment(s) to Guest Services, who simply told me to call Medical. Since this was in the food, I asked if medical would charge me for the cost of the consult. They said that Medical could answer that and that I call the Nurse of Duty. MEDICAL I went to the Medical Department and they were closed until 4 PM. I returned to my stateroom and called the Nurse on Duty. She was Chinese and after explaining the situation I expressed my concern regarding the dangers of ingesting sharp metal objects from the Park Cafe dessert. She said she would speak with the doctor and call me back. About 2 hours later she called with the question "how you feeling?". I felt OK, but I didn't know how long that would last if I had ingested sharp metal object(s) that could perforate the digestive system. Clearly, the onboard medical help wasn't much help at all. And, by the way, when you read your "ticket contract", you might want to pay attention to the language that disclaims any malpractice of the onboard medical folks by the cruise line. Given my experience, I wonder if these "medical" folks are as qualified as Royal Caribbean claims - I seriously doubt it. GUEST SERVICES Lots of friendly people who don't speak English as a first language. They spent lots of time looking down and typing into their computer yet couldn't "find" the incentives offered by our travel agent for this trip. We spent time every single day at Guest Services. One issue was NOT properly resolved: we were promised a bottle of champagne in our stateroom but Guest Services denied it. I had to call the travel agent while at sea through their "courtesy phone" (which they dial). When Guest Services finally received the approval on their computer, it was the last day of the cruise. I asked them to deliver it to our cabin late in the morning and they REFUSED! They insisted on delivering the champagne "Tonight". We were getting ready for bed between 8-9 PM the champagne arrived. We told them to keep it - we needed to get up early the next morning to disembark. THE HAPPY NEWS The Ice Skating show was great. Dive show great. Hairspray blah-boring. Casino was smoke-filled, even at off-times when there were no smokers around. The food in the Main Dining Room was meager, minuscule and often mediocre. The Chops Grille was the BEST FILET MIGNON ever. The food servers were all outstanding. The Windjammer buffet restaurant food was just OK - it was overcrowded at times as there were not enough tables available for a cruise of 6,000 passengers. The best food in the Windjammer was on Friday night - the Mahi Mahi Tempura was outstanding. Except for metal shrapnel in the dessert, the Park Cafe was excellent for Cuban and roast beef sandwiches as well as vegetarian quesadillas. The Wipeout Cafe "omelets to order" were just OK - they simply have a checklist of ingredients and didn't know what a Spanish Omelette was. They also lost track of our omelette orders and served them to the wrong passengers. Read Less
Sail Date December 2013
Oasis of the Seas Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness & Recreation 3.0 N/A
Family 5.0 4.3
Shore Excursions 3.0 N/A
Enrichment Activities 1.0 N/A
Service 4.0 4.4
Value for Money 3.0 N/A

Find an Oasis of the Seas Cruise

Easily compare prices from multiple sites with one click