1,510 Royal Caribbean Oasis of the Seas Family Cruise Reviews

I wanted to write a quick little review for any parents travelling with young children. Under 2! I found this hard to find when I was reading reviews prior to cruising. My first piece of advice is to travel with family. We made the ... Read More
I wanted to write a quick little review for any parents travelling with young children. Under 2! I found this hard to find when I was reading reviews prior to cruising. My first piece of advice is to travel with family. We made the mistake of not bringing our parents and we wished every day that we would have. I think our trip would have been waaay more relaxing if we had done this. We mostly ate at the windjammer, park cafe, and solaramum. We tried the main dining room. But with a child under 2. She wasn't going to last 2 hours Sitting down to dinner! Also. The food in the main dining room was sub-par. We found the other restaurants had better taste and selection. We did try the daycare. But it wasn't great. So only went 1 time. They have a play place on deck 14 that we would go to every day to let her run around and play with the kids. Also the baby splash pad is pretty small and gets very busy so you have to pick your times to go there. I found there were lots of things opened late into the evening but not a lot opened before 9-9:30 am. And if you have a little one they often wake up early. So we mostly would just wander the ship for these two hours. Overall this is a beautiful ship .. friendly staff ... very clean .. lots to see and do. But I will wait till my kids are older before travelling again as there is so much more options for kids as they get to be 6 and above. Read Less
Sail Date March 2020
We chose this cruise because of the Kids Sail Free promo. We spent the night before at a hotel close to the airport, so no worries about bad weather or delayed flights--important, coming from New England. This was our first cruise and I ... Read More
We chose this cruise because of the Kids Sail Free promo. We spent the night before at a hotel close to the airport, so no worries about bad weather or delayed flights--important, coming from New England. This was our first cruise and I definitely think the ship spoiled us! Embarkation was pretty easy, and they let us on even though we arrived earlier than our allotted time due to the limited shuttle service from the hotel. Muster was annoying with many weary travelers crammed into a small lounge. They had tech problems with the video, and there was no live person orienting us. Then there was a health emergency--obviously no fault of the cruise line or staff, and I hope the person was ok (we never heard), but it took a while for that info. to reach us. We were there for a while not knowing what was going on while they dealt with that. We were disappointed there wasn't any sort of "Set Sail Party" as I'd read about on other cruises--just a bunch of passengers gathered on the upper deck, and servers selling drinks (nothing for free, as my mother in law had on other cruises). The "amplified" Oasis itself is fantastic for families. We LOVED the neighborhoods--very well kept, lots of nooks to explore, etc, and loved that our stateroom was located on the same deck as Central Park. It was nice and quiet at night, and close to the Central Park Cafe which was included in the price (and was the only place I could find a to-go paper cup of coffee). The library there was disappointing--really no selection for my avid readers (ages 12 and 9). The only book that looked appropriate for my daughter was in a foreign language. The ship more than made up for it with the beautifully renovated pools, water slides, Flow Rider, many hot tubs, rock climbing wall, zip line, Foosball/ping pong...all included! They did such a great job with the layout, it was hardly ever crowded. We were always able to find open lounge chairs in the shade, even on "at sea" days. We were extremely disappointed in the Kids Club, which we had heard so much about. We watched a YouTube video on the newly refurbished ship that used the euphemism "a Montessori-based approach" to the club. Read: no organized activities, no 'camp counselors', no one to watch our kids for an hour here or there, etc. And they split the age groups so that my 12 year old son was lumped in with young kids (one group was ages 6-12, the other was 13+...although I will say he easily snuck in a couple times. But there was nothing to do except veg out with video games, whereas my friends' teens who sailed on another line got to tour the ship behind-the-scenes, do scavenger hunts, have organized sports games, etc). Basically, not a place either of my kids wanted to be, and my husband and I had REALLY been counting on that so we could actually relax. Also disappointing was that I had read online pretty clearly that the Royal Caribbean app could be used without internet to message others who had the app, which we all downloaded in anticipation. Not so on the Oasis. We asked at Guest Services and were told it was available on other ships, but not ours. It may have been available on Oasis before the amplification, but not any more, though that was unclear; most staff are from other countries which is cool, but led to language barrier issues. With our party of 6 (Mom & Dad; 2 kids; 2 Grandmas), we had really been counting on that. We went old school, leaving notes for each other. But with 3 generations, every one was on different schedules and had different ideas about what to do, and trying to find each other on such a large vessel...well, you get the picture. Not a lot of relaxing for mom and dad. (Again though, at least there was plenty for the kids to do!!! And always free soft serve on the pool deck!) The Windjammer buffet was great. We ate in the Main Dining Room a few times, but my pasta-loving daughter and gluten-free, egg-free, garlic-free, peanut-free husband both found the buffet much easier. I loved both. NONE of us appreciated the hard upsell we got at both places, every meal, trying to sell us Specialty Dining packages, tours of the kitchen, etc. It was a bit much. And although I really liked our room steward, I didn't like that an envelope marked "Tip Tip HOORAY" showed up on our last night, knowing that gratuities would be automatically added per person, per day, to the tune of $60/day for our family of 4. We believe in good tipping for good service, and I was already prepared to kick the steward a little extra at the end, and didn't need the envelope in my face. (Same thing on excursions by the way. Even though we booked through RC, it was not RC staff who led the excursion to Dolphin Cove in Jamaica. The DC-hired guide--who was very charming and informative--started hitting us up for tips before we had even arrived at our destination; also the dolphin trainer AND his assistant both hit us up for tips. I get it--we're the rich Americans and they have a lot less than we do--just prepare yourself!). More on our Dolphin Cove excursion: Although we booked through RC, and followed the instructions on our tickets to the letter ("Left at the end of the pier; Gather at Station 1"), we still almost got left behind. There was a false station 1! A sign with a big "1" was located in the shade of a small building--great (we thought)! We were there exactly on time, and it wasn't crowded--great! After a while, it was weird--where was everyone else? Eventually we saw an RC guide walking with a numbered sign above her head (not a "1"), with a large group following her. I ran up to ask if she knew where our group was but she was too busy answering someone else's questions. I followed along until I saw a whole different area with a long line of people, and a 2nd station 1 sign! I asked a different guide who said all groups should be here. Ran and got my family, including our 2 seniors who don't move quickly, and luckily made it just in time. I'm still not sure what I did wrong as no one else seemed to have this problem, so maybe if you're a novice, ask the night before at the Excursion Desk above the Royal Promenade--don't just rely on your ticket, even if you think you know what you're doing! Also ask questions re: length of time. We knew it was an hour ride to DC, but weren't clear on whether travel time was included in their "length of tour" or not. It was, so when they advertise "4 hours," they mean 2 at the venue. And that included a 20 min stop at a souvenir shop that no one in my party wanted to do, and was not on the advertised itinerary. When we arrived at DC, we got left behind again (6 people inc. 2 seniors--herding the cats!) so we never got our free drink, never got the orientation, and pretty much had to fend for ourselves. It was difficult because our 2 seniors had bought the "Encounter," which is different than the "Swim". We thought we'd be entering the water separately but we were all told to get in together, with a group we didn't know (one of whom was blind and required extra assistance from the staff). This made things quite stressful when the trainer was trying to sort us all out, with my mother in law who's hard of hearing, and my kids freaking out that they had accidentally been lumped in with people who weren't going to swim with the dolphin. Eventually it worked out and everyone (who had paid for it) got to swim with the dolphin. After reading about all the other fun things to do at DC--snorkel with rays, walk the nature path, see sharks, iguanas, and birds, take out a clear-bottom kayak, we had only enough time to swim with the dolphin and eat lunch, and that was it! Our guide actually came and got us before we were done eating! No time to do anything else, including viewing the photos they take to sell you. That was very disappointing. And we were back at the ship with hours to spare. Our driver was great--he definitely avoided getting us into an accident with a crazy driver due to his diligence and skills. Despite the stress, my kids LOVED swimming with the dolphin. It was the one thing my daughter picked to talk about at school yesterday. (They also had baby bunnies...) Despite the risk of being left behind if you don't make it back to the dock on time, I would recommend hiring your own taxi and doing it on your own time. Before doing it, I was very much in the camp of--just pay the extra money and don't have the stress. HA! Risky, yes, but it was so stressful anyway, and you'd get more time for a lot less money. My husband and son did it in Cozumel after our planned snorkel excursion was cancelled due to red flag warnings. They toured ruins, saw iguanas, and even got to snorkel a bit on the calmer side of the island (not the Nat'l Marine Park, so it wasn't glorious, but for a kid who'd never done it before it was still fun). They also made it back to the ship with hours to spare, and it was way less rushed. (Note: Cozumel is a lot smaller than Jamaica, with only one main road that goes around the island, so I may be comparing apples to oranges here). More about the cancelled excursion: I get that that happens, through no one's fault. Apparently the authorities didn't tell Oasis before hand, as there was no warning to us. We got up early, got ready, got ourselves out to the pier and through Customs (after asking the night before at the Excursion Desk to double-check exactly where to meet!!), all the way to the meeting point, only to be told by non-RC guides about a red flag warning, and that all water activities were cancelled. After wiping my daughter's tears away, we tried to find an RC staff to see if there was another excursion we could do. For a while there was no one. Eventually, with another couple who was in the same predicament, we found two RC staff at a table in one of the bars. They were very helpful and promised full refunds--until we all figured out they were from a different RC boat than Oasis, and they had no idea where an Oasis staffer was. We had to ask around and eventually got pointed towards the one Oasis staff, hidden among a throng of people, who had to deal with all of us and our cancelled trips. We were promised full refunds, and we all made the best of it. My daughter and I enjoyed a pretty empty cruise ship while my son and husband had their ruin/iguana/snorkel adventure. Later we started seeing partial refunds to our onboard account, but nothing close to the amount we'd paid. My husband and I spent a long time at Guest Services trying to sort it out with a very nice man who was a "senior rep" with a thick accent, who wasn't able to confirm how much we had originally paid, only that we had gotten our refund. The issue was confounded because we had used our $100 on-board credit to purchase the excursion, some of which was listed as "refundable" and some as "non-refundable." It wasn't until we got home that I was able to check my credit card statement and see that they had only refunded half of the excursion. I called RC Customer Service, and finally got a representative I could easily understand, who figured out that they had refunded the 2 adults but not the 2 kids. She immediately issued a refund to our credit card. BOTTOM LINE: RC/Oasis needs to have MORE VISIBLE on-the-ground excursion staff on the piers to help answer questions and deal with problems!! Entertainment: EXCELLENT in terms of quality. Don't miss the Aqua Show! We went the first night. There were some technical glitches, but it was a fantastic, energetic way to start our first cruise. Oasis' policy about reservations is useless and unhelpful though. You can pretty much attend any of the bigger shows, even if it's "full," though you may have to wait in line. We were told online there were only 2 reservations left for "Cats," on the final day, yet there were tons of empty seats when we arrived. I actually felt bad for the performers, who were wonderful. The reservation policy made it so that all 6 of us never got to see a show together, as by the time we figured out that there were often empty seats despite what the app said, half our group had already seen the show (because we could never all get reservations together!) That happened both for "Cats" and for the ice show. And we couldn't message each other once we were in the theaters to let others know about the empty seats. So frustrating. Disembarkation: Smooth as could be. Wish we actually slept in a little later, or took the time to swing by Central Park Cafe to grab a bite on the way out. We had been told how awful it could be and how long it could take (even by the Guest Services people!), but we had left our tagged suitcases out the night before and it was all there waiting for us, easily found. We even got out "late" due to my husband not believing me about the time we had been told to disembark, so we never even made it to the dining room where we were supposed to wait for our number to be called. We just got right off and got our suitcases and left, to a line of waiting taxis where we caught a minivan to the airport. We arrived at our gate more than an hour before our flight. 4 stars! (5 circles?!) Bottom Line: Despite what sounds like an overall critical review, I would absolutely do it again--but maybe not with my family!!! 3 generations was difficult to handle for those in the middle of the "sandwich." This would have been an absolute blast with my husband and friends. (I kid, somewhat--I would just go into it with more realistic expectations. As a mom who works from home, looking for a getaway, this was a lot more work than expected. If I was going to go with my family again, I would look into a ship that includes texting, and has a better Kids' Club. If you want to spend all your vacation time with your kids, or if your kids are old enough and responsible enough to let them run loose for hours at a time, this is a truly awesome boat! Read Less
Sail Date February 2020
We were invited as guests of our son and his wife on this cruise. We have sailed RCI in the past (platinum members) and have always had a good experience. This cruise, aboard the Oasis, was the BEST! We are senior citizens and I was a ... Read More
We were invited as guests of our son and his wife on this cruise. We have sailed RCI in the past (platinum members) and have always had a good experience. This cruise, aboard the Oasis, was the BEST! We are senior citizens and I was a little apprehensive about the size of the ship. It turned out to be all for naught as we never felt crowded or rushed. Even the elevators were readily available (except for disembarkation)! We never waited for anything. The dining was outstanding in all of the venues and our waiter and assistant waiter anticipated our every need. Our 3 young grandchildren (8 months, 3 years, 5 years) were with us and they were always made to feel welcome and cared for by all of the staff. I really think this food was among the best cruise food we have ever experienced. The entertainment was phenomenal. We saw the Ice Show twice and enjoyed it even more the second time. The Aqua show was amazing. Even our little 8 month old grandson was clapping! We thoroughly enjoyed "Cats". We also availed ourselves to other entertainment (hypnotist and marriage game) and loved everything. We loved the changes and improvements made at Labadee. We had a phenomenal day there. It is a little spot of heaven. All of the staff was friendly and kind. One of our grandchildren needed to visit the infirmary for a minor problem. The care she received was excellent. The newly refurbished ship is gorgeous and sparkling clean. My only advice would be to install some child sized sinks for children to more easily keep their hands clean. The ship certainly makes families feel welcome and kid sized facilities would be a real asset. I am still on "Cloud 9" after a perfect week with our family. RCI helped to make it all happen for us and I thank them. It was a great cruise. Read Less
Sail Date February 2020
We have cruised 7 times. We have been on carnival, Royal Caribbean, Holland America, and NCL. We hadn’t been on one of the mega ships. We were a family of 5. Booked an adjoining stateroom forward deck 11. 11446 and 11448. Interior. ... Read More
We have cruised 7 times. We have been on carnival, Royal Caribbean, Holland America, and NCL. We hadn’t been on one of the mega ships. We were a family of 5. Booked an adjoining stateroom forward deck 11. 11446 and 11448. Interior. Loved the location. Didn’t feel much movement until the last night. Two floors below kids club. Getting on the ship was the easiest I have ever experienced. I seriously just keep walking, showed my id and got on the ship. Food in MDR and Windjammer was great. We loved our servers at 5:30 in the MDR. Shout out to Arvesh and Wem. We didn’t feel that we had to wait in lines much at all. Not sure if it was because of corona virus fears but the ship didn’t seem full. We were loving that. The only time we felt that the ship was full was on sea days. Pool deck (15 and 16) were extremely full. Everyone was saving chairs with towels from like 7 am on. RCL was not moving towels if people didn’t attend to them within a reasonable amount of time. I had purchased the 3 night dining package. I would not book this again. Went to Chopps twice and was as a whole quite disappointed. Chopps was very loud and had very poor ambiance. Didn’t seem like a special meal but rather routine. Waiter was interested the first time but I didn’t tip extra as it was already included and I paid prepaid gratuities. Second night we had the same waiter and he was very disinterested. None of the other specialty restaurants were visited by us. Labs fee was beautiful. If you have kids just go to Columbus beach. Take the ferry over early. Very quiet. At the far end of the cove along the rocks (towards the ship) there is a nice small area with some coral, lots of fish and vegetation. My kids loved it. In Puerto Rico we went to the military fort. I have a National Park pass so it was free for us. We just walked there. Very close to cruise ships. We didn’t get off at St Thomas, we wanted a break. As a whole we loved the ship, feel like we didn’t even see it all or experience all she had to offer. Kids club was easy to use. Lots of kids there. Our kids did complain that there wasn’t much to do at times and that the staff doesn’t really control the video game areas very well (kids hogging machines). Our kids are hockey players so they did like the ice skating times. The ice skating show was the best show I have ever seen on a cruise ship, just simply amazing. I had to leave the aqua 80’s show early due to a 5 year old, my wife says the last Half hour was incredible. Compared to other cruise lines (we went on the carnival vista recently) I felt that the oasis had better food, but RCL does like to nickel and dime more. Alcohol was prohibitively expensive ($12-14 dollars for house merlot, $9 for a bottle of Budweiser. Just stupidly expensive. Compared to carnival we felt that more specialty offerings were included (bar b que was included on carnival, oasis was extra fee, burger joint on carnival included, Johnny rockets on RCL is extra). We already paid a lot of money for the cruise, so this was off putting. We never went hungry though. Casino was extremely tight. Didn’t win anything at all on the slots, wouldn’t go to The casino again if I went back on the oasis. Overall thought it was a great cruise and RCL delivers, just expect extra included costs for some things. Read Less
Sail Date February 2020
Friendly staff. Kudos to RC for exemplary customer service. Giovanni's. Divine with great waiter. Central Park. Pristine. Sorrento's. Delicious antipasto bar. Activities. Event director passionate about guests ... Read More
Friendly staff. Kudos to RC for exemplary customer service. Giovanni's. Divine with great waiter. Central Park. Pristine. Sorrento's. Delicious antipasto bar. Activities. Event director passionate about guests enjoying themselves. Fun rumba/yoga classes. Cons Crowds. Too much waiting; elevators a nightmare. Cats. Boring. Sea pass bracelet. Paid for them so we didn't have to carry cards. Didn't work. Food. Overall, subpar. Consistently ran out of choc cookies, nacho cheese and colada ingredients. Stale banana cake in dining room. Calamari freezer burned. Dishes overcooked/salty. Carved turkey night was a few whole turkeys and rolled boneless breasts (lunch meat), Formal night. Dined dressed in after 5. Person sitting next to us wore a tee and hat. Spa. Treated teen daughter to facial. Consultant guaranteed blemishes would disappear if "mom bought the regime she used that was cheap." $260 regime (plus facial). You can't guarantee those results. A sales pitch that went too far. Read Less
Sail Date January 2020
All in all, this a great ship with lots to do. For the most part they've done a great job spreading out the crowds, however, there are few areas where the huge number of passengers becomes a big problem. I will detail them below. ... Read More
All in all, this a great ship with lots to do. For the most part they've done a great job spreading out the crowds, however, there are few areas where the huge number of passengers becomes a big problem. I will detail them below. PROS: The "Central Park" neighborhood is breathtaking. It really feels quiet and intimate. You completely forget you are in the middle of a huge ship surrounded by hundreds of rooms looking down on you. It's pretty amazing how this is accomplished. -Very quick bar service. Maybe it's the sheer number of bars, but I barely waited for drinks the entire cruise. This is in stark contrast to previous experience on other ships. -As is the norm with Royal Caribbean, the staff throughout the ship are always friendly and welcoming. -This kids clubs are great. Our kids (5 and 7) loved every minute of them -The bands/musicians are outstanding. One of the bands in particular (I didn't catch their name, unfortunately) were hands down the tightest, most talented cover band I have ever seen. -The performers throughout the ship (divers, gymnasts, skaters etc). are incredible. CONS: -The Windjammer is slipping. There did not appear to be as many menu items as there were in our previous Royal Caribbean experience. There are also some individual items that aren't nearly as good as they used to be (the pancakes, for an example). Overall, the food is still fairly good, but it doesn't "wow" me like it used to. My theory is that they are trying to get people into their pay restaurants. -Windjammer lineups: Some days for breakfast there were lineups out the door just to get into the Windjammer. I have never seen this on an RC ship before. I realize it's a big ship, but I assumed that they would have designed the Windjammer accordingly. -Main Dining Room line ups: Similar to the Windjammer, it doesn't seem that they designed to Main dining room to be able to take on the number of passengers. Some nights were fine, but others, we found ourselves in lineups as long as 25 minutes, even though we had made reservations. I suspect if you had set dining times as opposed to "my time", you would have no problems.. -Odd open and closed times for certain features: One example is the hotdog stand in the Boardwalk neighborhood. This to me it is a big part of the boardwalk vibe they're trying to create...yet it's closed a lot of the time for some reason. There are other restaurants and features on the ship that we would come across and were surprised they were closed. Maybe its a staffing thing? -The music hall is amazing, yet it sits unused and/or empty much of the time (i.e. when the bands are playing elsewhere on the ship). It seems like a waste of a great space. -Debarkation: This is where the reality of the vast number of passengers becomes painfully clear. Read Less
Sail Date January 2020
We have sailed royal Caribbean before but it has been a long time since we sailed last. It has been more than 10 years. Arriving at the port in the late morning could not have been any easier. We pulled up into the parking garage, went ... Read More
We have sailed royal Caribbean before but it has been a long time since we sailed last. It has been more than 10 years. Arriving at the port in the late morning could not have been any easier. We pulled up into the parking garage, went to the second level where they stopped us and took our luggage. We then proceeded upwards to find a parking space on board the ship within 20 minutes, including a bathroom stop.It was an exceptionally smooth process getting through embarkation going through the terminal. On board the ship, everything was open except for the cabin areas were closed off. We were allowed down to our cabin about 1 o'clock in the afternoon. Because we had boarded so early our luggage arrived early calm. Before the Muster drill we had everything unpacked and put away. Smile. The Muster drill was done in sections of the dining room, And in the royal theater. It was nice to be able to sit down for this activity. In the past on other ships I remember long time of standing which I am no longer able to do. We quickly met our room Stewart, Hannibal. He learned our names very quickly greeted us by name every time he saw us. He reminded us to have a great day or a great evening every time we passed him. We found a room to be exceptionally clean. Even after spilling soda pop I threw some towels on it and he did complete the cleanup process for us. I was very pleased. We were able to go through the dining room earlier in the day and find out where our table seating wise. We were in the first group for 530 eating, and from there when we laughed whoever was waiting in line was able to occupy our seats. I am grateful that we had guaranteed time for dinner. Our dining room waiter was Millan. He was absolutely fine Fantastic. He knew that we were on the soda pop package and we got diet Cokes as soon as we walked into the dining room. He kept Our drinks full. He did not complain when I ordered french fries esch night. Malon had the biggest smile I have ever seen and an infectious. He was happy to see us and asked how our day has been every day before we left the dining room gave us a heads up for tomorrow. We were not traveling with children, but noticed that oasis of the seas is exceptionally child friendly has play areas for each group in the pool area. We loved the solarium adults only section. We attended the headliner show with jJeff Tractka, He was a world-class entertainer. Kept us in stitches! We also saw the Aqua 80s show! It was such a high energy show the kids did not seem too tired as a performer! At times they were dancing and other times they were under the water holding their breath. I was amazed at their level of physical fitness. The ship is very large carrying over 6000 passengers and 2500 crew members. There was always somebody cleaning, picking up , & wiping up. The ship is absolutely humongous. But because of the size of the ship it's allowed so much to do. The only downside of the ship is that because there are so many people on board all with the shows and entertainment require reservations for it. Once those with reservations for seated about 10 minutes before showtime they would allow those in line that were standby to enter the show venue. We had an absolutely fantastic time. And are looking forward to our next cruise. Are considering bringing the grandkids next time on oasis Read Less
Sail Date January 2020
updates on the boat are very nice on board activities are done nicely staff is nice menu is very repetitious for 7 night select dining has much to be desired at the extra expense. Food was a D at Izumi rooms are acceptable ... Read More
updates on the boat are very nice on board activities are done nicely staff is nice menu is very repetitious for 7 night select dining has much to be desired at the extra expense. Food was a D at Izumi rooms are acceptable with decent closet space Drinks of course are very overpriced Excursions in Haiti were not available due to weather with a very unprepared private island that you do not feel safe in that is small with little other activities Jamaica was better but the 1 hour 20 minute average to and from each excursion is to much for the day wasting 3 hours time Cozumel is very good with an average excursion travel 15 minutes with a nice friendly shopping area close by for gift drinks,food .Feeling very safe at all times the experience with customs arriving back home was deplorable at best the absolute rudest people i have every seen and I travel outside the country and average of 10 times per year 8 officers showed up at our door at 7 am with a dog asked us to dress and exit the room for a search nothing to me is wrong with this ... EXCEPT FOR THE ATTITUDE of the racial animal that was questioning my fiance about here citizenship when she has been here so many years with a valid passport and as well as a passport card. When he asked her when she took her oath it was another officer that finally stepped in to and told us to just get dressed and have our breakfast before we disembarked they held us up for 2 hours to get off the boat and of course found nothing because there was nothing to find It is my feeling that since anyone is allowed to roam the halls while they are on the boat that a royal Caribbean person could be around to see that way they are treating people As i did go down to have bags x-ray it was obvious that people of color were the choice of the official who happens to be as white and me while my fiance is darker and Dominican Read Less
Sail Date January 2020
Just came back not so long from the trip and we are thoroughly satisfied with our trip, the service for the cruise is outstanding, everyone working onboard is super friendly and helpful. Dining: Windjammer could improve its quality for ... Read More
Just came back not so long from the trip and we are thoroughly satisfied with our trip, the service for the cruise is outstanding, everyone working onboard is super friendly and helpful. Dining: Windjammer could improve its quality for buffet but we dined mainly at the Mexican restaurant and it's delicious. Dinner at main dining room is absolutely delicious, the menu changes everyday and I had the best food in my life there. And I have been traveling quite a lot to luxury resorts before. The quality of food for main dining room is outstanding and the service is excellent as well. Entertainment and Activities: This is the reason why we are coming back to this cruise, the activities for the kids and adult are unlimited and it's so fun to be on this ship. We love the zipline & mini golf and our kid loves the kids club. There are countless shows to see every night from jazz bar, piano bar, aqua show that won't leave you bored for a moment on this cruise. Service: outstanding, everyone working there is very pleasant and helpful. Read Less
Sail Date January 2020
I thought this would be a better alternative to a Disney cruise. The Youth clubs were aged disproportionately at 6-12 and 13 -17. Instead of 7-10, 11-14, 15-18 like most cruise ships. Therefore my 12 year felt too mature for one and too ... Read More
I thought this would be a better alternative to a Disney cruise. The Youth clubs were aged disproportionately at 6-12 and 13 -17. Instead of 7-10, 11-14, 15-18 like most cruise ships. Therefore my 12 year felt too mature for one and too intimidated for the other where it was mostly older teenagers. The ship advertise ice skating, laser tag. However those activities are only once and twice during the 7 days on a ship of 6100 passengers. So if you don't sign up early you'll miss out. It'll only accommodate the first 100. I'm a foodie and was disappointed somewhat. The chefs must not be American. The Jamaican and Indian food was delicious. However the breakfast food was extremely tasteless. The waffles, pancakes, French toast, omelettes were horrible. So we ate mostly fruit, juice and bread for breakfast. The desserts was the same deal. Presentation was great but tasteless. Exception were the cookies. Lobster night was good. Due to compressor of AC, stateroom occasionally smelled like urine. Room attendant Mike was helpful in trying correct the issue but it kept coming back. Embarking was quick and easy. Times for port arrival and departure were accurate. Surprisedly I felt a lot of shaking and moving on a ship that size. A better theater selection is needed. CATS was horrible. The best show on the ship was Aqua80 which fortunately shows every night. All the other shows were below mediocrity. My room attendant was great despite the room odor. Our room stayed clean and we kept fresh towels, wash cloth throughout the day. Read Less
Sail Date December 2019
I chose this cruise as a gift to my wife and kids. We had never been on any of the larger cruise ships before and I wanted to see what it was like for future experiences. The Pros: The Aqua 80's show was very good and ... Read More
I chose this cruise as a gift to my wife and kids. We had never been on any of the larger cruise ships before and I wanted to see what it was like for future experiences. The Pros: The Aqua 80's show was very good and entertaining. The BBQ restaurant (extra charge) was very good. We ended up eating there most nights. The private surf lessons were well worth it for my wife and kids. They had a blast. The ventriloquist was also very good entertainment. For the most part, the pools were ample and you had room in them. The Central Park area on the 8th floor was pretty nice. Great restaurants, nice little bar area. Relaxing area to hang out at night. Labadee was fun with a lot of activity The Fury Catamaran was excellent. The staff was very professional and the equipment and boat were spotless. The Cons: No staff in sight when we boarded the ship. It is pretty overwhelming and no direction. We found someone and they were able to answer some basic questions. For the ship just recently coming out of dry dock, it still looked worn out. I had black mold in my shower that never got cleaned (I asked housekeeping several times if they could clean it, they never did). The room was tiny. We had a family of four in the room (balcony room 8698). Once the kids bed was pulled out for the night you were pretty much trapped and could not get out on the balcony. Very little storage and what storage was there was very small, odd shaped spaces. The food in the dining room was horrible. We ate at the main dining room one time and my wife and kids did not want to go back. Service overall was fair to average. Not sure if the staff was at the end of their contract, but they didn't seem to care much. Most of the shows were not very good. The history of music had great musicians, but a not so good singer. It was disappointing. The ice show was average, pretty much like the rest of the shows. The ports were disorganized with where to go. We got on a bus (we were directed to get on it) and we were mixed with another group. Pretty sure one of the groups went to the wrong beach, but, nothing either of the groups could do about it. Bar service was slow and they were often out of different beers. Johnny Rockets was not worth the extra expense. My wife had a nail appointment (paid $140) and they were out of technicians. So they had a girl do them. The polish came off in the first few hours. She went back to get it fixed and they wanted to charge her. She turned around and left. Overall, the cruise was okay. Maybe I had higher expectations as this was a surprise to my family, but overall not sure I would ever sail on RCCL again. Read Less
Sail Date December 2019
I generally dislike larger ships, but we were planning a multi-generational cruise for the holidays, and the itinerary worked with our dates. We were a total of 11 people, ages 13-75, and booked 3 Grand Suites. Getting to the port in Miami ... Read More
I generally dislike larger ships, but we were planning a multi-generational cruise for the holidays, and the itinerary worked with our dates. We were a total of 11 people, ages 13-75, and booked 3 Grand Suites. Getting to the port in Miami was a nightmare, as 6200 people were leaving the port at the same time that many of us were arriving. We had a private van that we had booked with American Transportation, thank goodness, but they wouldn't let him drop us anywhere near the check-in. However, once we cleared the mess, we boarded the ship quickly and easily. The ship was recently out of dry dock, and she was clean and beautiful. We were on board just after 11 am and headed up to Central Park for lunch at the Park Cafe. Disclaimer: I'm a foodie! I found that the dining across the board was very average. We bought a specialty dining package and ate at 150 Central Park (by far the best meal we had), Chops (really average, same as I've found on every other RC ship), and Giovannis (the old folks loved this one, I just thought it was chain-restaurant quality food). Nine of us also did the hibachi dinner one night, fun but way overpriced and no different than you'd get at Benihana on land. We ate in our dining room just once and found the food there to be pretty much the same quality as the specialty restaurants, but the service was actually better. So next time I wouldn't bother spending the extra money on specialty dining. We had one dinner at the Solarium Bistro which was a buffet for appetizers and desserts but we ordered dinner from the menu. It was fine. We didn't think it was worth the $9.95/person charge at Johnny Rockets for a hamburger, so we didn't eat there. We watched the Orange Bowl in the sports bar but were annoyed that the snacks were an extra charge. I never once set foot in the Windjammer Cafe. As suite guests we had access to the Coastal Kitchen and Suite lounge on deck 17, and we spent a lot of time there. For us it was a wonderful respite from the insanity of the rest of the ship. They offered sit-down breakfast every day, and the service in CK was much better than it was elsewhere on the ship. Buffet breakfast was also available there for those who wanted to eat on the run. Lunch and dinner were also available there, as was an all-day fancy coffee machine. Each evening they put hors d'oeuvres out at 5 pm. When it was sushi it was a very small quantity and usually gone within minutes. Wine and beer were available all day, though we had beverage packages so we were able to get upgraded wine and beer. The bar service in CK was slow and inefficient. CK was also where the concierges worked. We didn't find them to be terribly helpful. We've dealt previously with the Disney concierge, and they were communicating with us well before sailing date. The Disney concierge also booked things for us but the RC did not. They gave advice and answered questions but didn't do any of the work of making reservations, booking things, or getting us into exclusive tours, etc. Speaking of tours, RC charges an arm and a leg for any type of tour on the ship. In years past we were invited to do tours of the bridge, the kitchen, the theatre, etc. as suite guests, but these were incredibly expensive or not available so we opted out. The pool decks were insanely crowded on sea days with not a chair to spare. There is a suite guest only deck, but even these filled up, and RC doesn't enforce the exclusivity of the area, so people jump the gates or let their friends in. We saw many people there who were sharing their friend's card to get in and out of the area. It was frustrating. Wifi was included with our suites. They advertise their wifi as the best at sea, and I would say that's definitely true in my experience. This was obviously good, as we were keeping track of each other all over the ship. However, it did not allow me to turn off and unplug from my regular life, so I got calls from work and others intruding on my relaxing vacation. The Disney Cruise app allows communication via an intranet type system so you can keep up with people at sea without being available to others in the outside world, and I much prefer that system. The Royal Caribbean app was somewhat helpful but very often not accurate and also very quirky. We learned quickly to go get the old fashioned paper schedule each day. It did allow us to see our bill in live time at any given moment. Once rooms were ready, our key cards waiting for us in the room. We also got RFID bracelets and were told that they would work just like the key card to open our door and work as our credit card on the ship. It's a nice idea, but in reality, it was a pain in the butt to have to take the bracelet off and give it to the waiter to take to the scanner in the back. They also didn't work on the island. The kids used them when they went to the pool, but the rest of us pretty much left them in the rooms. I think it's a concept they are still working out. We had 3 grand suites: 6660, 8654, 8260. All were nice, though the family in 8654 had limited contact with their cabin steward and never got their bathrobes. I was personally in 8260 and liked the location and our lovely cabin steward. It was smaller than grand suites on other RC ships we've sailed, so when all the beds were out for the 5 of us it was hard to move around. Bathroom was nice, the shower had great water pressure. It's not at all friendly for anyone with mobility issues, as the tub is quite raised. We spent lots of time sipping wine on the balcony. When it was originally booked it was billed online as a "one bedroom suite" but it's not actually a suite at all. There is not a door but a curtain that separates the king bed from the rest of the room. So privacy is limited. The room was quiet and cool, and I slept well. The Aqua80 show was the standout event of the week. It was probably the coolest show I've ever seen on a ship. Basically, it was a dozen dancers and a handful of divers, and they put on an amazing show to a great medley of 80s tunes. We saw it twice. I would definitely not miss this. Cats was the Broadway headliner and was actually very good. The other main stage show was called One Sky... and it was probably the WORST show I've ever seen on a ship. It was really, really bad. No plot, lame choreography, and generally just a big waste of time. People were leaving in droves. I would for sure skip that one. There were 2 comedians onboard, one was hilarious and the other just vulgar. New Year's Eve was really fun, and there was a huge music party, countdown, and balloon drop at midnight. The entertainment in the promenade was always good, and the cruise director Michel, was fun. I didn't know about 70s night or I would definitely have brought some dress up clothing! There were some other theme nights, but we didn't partake of any of them. The bar service pretty much everywhere on board was very average, which seems to be a general problem with all RC ships. I guess because most people have the drink package there is little incentive to do a good job. We hung out a lot in the English pub in the promenade, and they seemed to have the best beer list, though they had a bad guitar player in the evening with a way-too-loud amp that drove everyone out of the pub at night. It was sad to see all the empty seats when he was playing. Schooners was fun with the piano player, and we rode the Rising Tide elevator bar a few times, which was fun. The Robot Bar was fun to watch, but none of us actually liked any of the cocktails we got from it. I guess we needed to do more research on which drink to order. The Boardwalk was consistently crowded so we didn't spend much time there. One person in our group got to zip line but the hours were inconsistent and they didn't move people quickly. A few had fun ice skating. My personal favorite pastime was listening to the classical guitarist in Central Park or the jazz band in the jazz club. Ports of call: Labadee, the private island. We spent most of our time on the private suite guest beach, and they drove us there in a golf cart. I thought there would be waiters taking drink orders at our chairs, but we had to walk to the bar each time. Floaties were available there without a charge (I think they were for rent elsewhere). Some of us went to the blow-up water slide/play area which was an upcharge (of course!) but they had fun. There were some local musicians at various points on the island, singing and dancing, some in costume. Unfortunately, we were told that we would not need money at all at Labadee because it was the cruise ship's private island and our Sea Pass would work. All of these musicians had tip baskets out, and I would have liked to tip them. Hopefully the cruise line is taking care of them! Jamaica: some went zip lining, some went tubing. The tubing group's bus broke down and they were very late, so the ship had to be held for them. Thank goodness they booked it through the cruise line! The terminal in Jamaica is very clean and safe and there is some limited shopping. Cozumel: We've been here a dozen times. Our group split up into 3 excursions. You are forced to walk through the shops to get back to the ship. Senor Frog's is right there and just as loud, cheesy, and overpriced as always. Disembarking in Miami: we were able to be escorted off from the suite lounge so we didn't have to get into the insane elevator queue with our luggage. Once again, the port was a nightmare, and it was not well-organized as far as where pickups occur, etc. We had hired a private van to take us to FLL where some of us flew directly home and the rest got a nearby hotel for a Monday departure. We all had fun, and I would probably sail on this ship again. Royal Caribbean does not do fine dining, exemplary service, or luxury well, even at the suite level, but they provide a solid experience. It worked well for our multigenerational group. Read Less
Sail Date December 2019
I booked this vacation for my children and I as their Christmas present . I selected this ship because of what was available to us onboard...a ton of activities to choose from, amazing food (we've been on several RC cruises) and ... Read More
I booked this vacation for my children and I as their Christmas present . I selected this ship because of what was available to us onboard...a ton of activities to choose from, amazing food (we've been on several RC cruises) and great entertainment. I knew what to expect when I got onboard. When I booked the room the only thing in my price that was available was a stateroom with a balcony over looking the middle of the ship. The first question I asked was will I hear noise from the decks below. I was told the room was over Central Park and that noise would not be an issue. Unfortunately what I booked was not what I was given...our room overlooked The Boardwalk, which is an extremely noisy part of the ship. Our first night on board we were in for a rude awakening. There was a show going on, the music was so loud that we could hear every single word of every single song. The worst part was the show did not end until after midnight. My kids were exhausted from traveling and were in tears because they could not sleep. I went down to the front desk in the morning to ask for our room to be changed, and there was nothing available because the ship was booked to capacity. They offered me a few hundred dollars for an on board credit for the inconvience. We spent 6 nights listening to several different shows blasting in our room until approximately midnight. Some nights the show would end after midnight. The last night we listened to college football fans cheer for their favorite teams until, once again, well after midnight. Talk about a disappointing situation. I paid for a room to sleep in and every night my kids would cry because they couldn't sleep. I am now fighting with RC for additional compensation. Their recent offer was $203. I'm not satisfied and I'm bringing this to the next level. Other than this horrible room situation we did have a good time on the ship. The food was delicious, the staff was amazing, our cabin was clean and we had fun at the ports we stopped at. Read Less
Sail Date December 2019
We chose this cruise because we had our 2 adult offspring & a spouse along (25 y/o son, 28 y/o daughter and 29 y/o son-in-law) thinking they would enjoy all the amplifications. Let me start by saying that (a) we had a fantastic ... Read More
We chose this cruise because we had our 2 adult offspring & a spouse along (25 y/o son, 28 y/o daughter and 29 y/o son-in-law) thinking they would enjoy all the amplifications. Let me start by saying that (a) we had a fantastic time with our family - that part was everything we hope it would be and (b) this is our take - I think families with young children would LOVE this cruise. This was our son-in-law's first cruise. Cabin review below. Overall the food was just ok, certainly nothing special - ii actually ate the dry salmon most nights as there wasn't much else that appealed. HOWEVER, the tenderloin/filet on the 1st "chic" night was OUTSTANDING. Each cabin had one mediocre specialty meal at Giovanni's table. Glad it was a free perk...it was also loud and the tables were on top of each other. Waiter and assistant waiter in MDR were excellent. We split our breafasts between the MDR, the Solarium Cafe and the Windjammer. Food consistently cold. We are not big drinkers but noticed that the bar service was very good. Outdoor Activities - child based Water slides, mini-golf, surf simulator, basketball court, Boardwalk The Shows: Aqua 80's EXCELLENT Headliner GOOD One Sky, Frozen in Time and Cats - NOT GOOD Other Entertainment: Classical guitarist EXCELLENT Jazz Band EXCELLENT Aerosmith Tribute Band EXCELLENT Orchestra EXCELLENT Indoor Activities Escape Room EXCELLENT Sushi Making GOOD Wine tasting NOT GREAT Trivia - VERY GOOD Casino - AVERAGE Labadee - Daughter & SIL went to the beach at the port, said it was their favorite Falmouth - We all went to a beach club, won't go back to Jamaica anytime soon. Cozumel - Weather postponed our excursion so 3 of us did a trolley tour instead. Good time. We had front row seats for the Carnival collition while we were waiting on the dock for the trolley. Daugher and SIL went to beach club said it was good but Labadee was better. VOOM Surf & STREAM package - worked fine, no issues. My opinion is that this trip is best for families with children. The amplification was definatly geared towards kids. It was a little too circus-like for us. Previous cruise to this was on Celebrity which seems to be a better fit for us at this point. Read Less
Sail Date December 2019
The food was wonderful. The crew bent over backwards to make sure the guests are happy. Great selection of restaurants. Something for everyone okay. However, there is no program for solo travelers. I was happy to meet some Travelers that ... Read More
The food was wonderful. The crew bent over backwards to make sure the guests are happy. Great selection of restaurants. Something for everyone okay. However, there is no program for solo travelers. I was happy to meet some Travelers that were also traveling alone. It made the trip much more enjoyable. However, if I had not gone to a meeting I would not have met these people. I think there should be a concierge service for solo travelers. Other cruise lines have such and Royal Caribbean should consider doing the same. If the cruise line had someone to plan excursions and other activities for solo Travelers that would be appreciate it. There is a market for these Travelers, and giving a special rate would encourage solo travelers to consider Royal Caribbean. Royal Caribbean offers great service an excellent food choices. I would love to plan activities for solo travelers. But since I am not an employee, to have that service available to me as a guest of the cruise line would be a plus. Also embarkation was easier than I envisioned. The waitstaff was awesome. We chose the my time dining option. The problem is, my time wasn't there time. If my party wanted to eat at 5:30, that was never possible. My time required a reservation. Besides fat, the food was great and the wait staff would call me by my name. They were awesome and made sure if I wanted anything other than what was on the menu, I could get it. There was a large selection of restaurants available to our guest. Some require additional cost where is others were free. I like the options available, and I never felt as if there were crowds. This cruise line handled the large amount of guests appropriately. The cabin steward was very attentive. He never entered unless I requested service. There was a large amount of entertainment on the cruise. There was something for everyone no matter the age. They were Broadway shows, comedy entertainers, Las Vegas entertainers, piano bars, and aqua shows. There were game shows. The only problem is, there would be children and areas where they shouldn't be. I enjoyed the solarium. That was an area where I could go and children were not allowed. it was quiet, and there were whirlpools, bars, and a restaurant for the adults. It was a good getaway area. Read Less
Sail Date December 2019
We departed in Miami, and the process was so smooth. If you use Uber I suggest to watch the route the driver is taking, we had a driver that tried to take a different route to port and it cost us triple the amount, UBER did refund it. We ... Read More
We departed in Miami, and the process was so smooth. If you use Uber I suggest to watch the route the driver is taking, we had a driver that tried to take a different route to port and it cost us triple the amount, UBER did refund it. We LOVED the layout of Oasis. We were previously on Independence and enjoyed Playmakers, but Oasis has Playmakers in the perfect spot...on Boardwalk..... we LOVED Boardwalk. The food choices are awesome, and my kids loved having so many choices. The ship is Huge so if you do have trouble walking I would suggest you get a midship stateroom, close to an elevator. The food in the dining room wasn't as good as Independence but it was still good. Entertainment was awesome. We attended the Aqua show, which we all loved and the Ice show. Kids club they group the kids together I think 5-12 not sure on exact ages, but it was different than when there were separate rooms based off of age. My 11 year old daughter didn't like it as much as Independence but she did like that interactive board they had. We love oasis so much we have 2 more cruises booked on her. Read Less
Sail Date December 2019
Hello again - unlike previous posts about Royal Caribbean and the BIG ships (i.e. Oasis) this one has a little bit of a brighter side since the renovation. I hope i can answer everyone's questions. I will begin by saying we were ... Read More
Hello again - unlike previous posts about Royal Caribbean and the BIG ships (i.e. Oasis) this one has a little bit of a brighter side since the renovation. I hope i can answer everyone's questions. I will begin by saying we were on the Oasis in March 2019, and had the opportunity of boarding again Dec 1, 2019 (2 weeks into her maiden voyage since the big renovation). PROS Lets start with the renovations, the New Restaurant El Loco Fresh is on Deck 15 Aft – Serving pre-cooked wrapped in foil burritos (Steak and Chicken) beans, salsa, chips etc. On a scale of 1 – 10 I would give this a solid 8 for lunches or quick snack to hold you over. There is no charge at this venue. Check it out when you get on board. The Bionic Bar? Eh! Ok its cool to watch a Robot make your drink but honestly all I heard were passengers saying their drinks were a bit light on the Alcohol. But I am sure it’s a preference. Still cool to watch – located on the promenade deck by the elevators across from customer service counter. The On Air Bar has now been replaced with a Karaoke bar, to be honest I didn’t frequent this venue but it’s the same bar – different name – new venue The Belrose Bar (Across for the Karaoke) is a latin themed bar Lots of fun and the bartenders are extraordinary. Windjammer – well they changed up the venue a bit so you might want to read up on this, The Hand Washing stations (with the jell) have now been replaced with Water Hand washing stations, and there is an employee at the station ensuring a good wash. They also changed the Entrance and Exits – Which I think was a brilliant idea. So when you go into the windjammer you will enter on Deck 16 walk towards the windows overseeing the pool decks – at this point turn left or right and you will see the washing stations. Once you finished in the Windjammer you will exit the doors that Used to be the Entrance. Now for some passengers this was too much for them and they were complaining – the overall change is – you are walking the same path no additional footsteps. They also removed the Aft Food Serving stations in the Windjammer and opened up more seating – Great Idea as we didn’t have much of a wait to find an open table. Food hasn’t changed – however there was one evening it was all Asian themed – I don’t mind Asian Food – But there wasn’t much more to offset if that’s what you didn’t want. The Service level from the state-room attendants on down improved quite dramatically since departing our cruise in March 2019. Now I am sure it wasn’t because of all my previous post about service levels on big ships – I can however speculate that RCCL upped the Workers because of the Renovation and it being a 20th anniversary of the ship and 50th Anniversary for the Cruise line. I absolutely hope not – but that is my theory. Let’s hope they don’t move anyone, because as I aforementioned the service levels improved dramatically for the best. The new Slides on the Pool deck are pretty awesome – It looked like a great ride from top deck down to the pool deck – Pretty extraordinary feat of engineering. Smokers – The smoking area has shrunk a bit and sit-down table have been replaced with Small wood tables and (uncomfortable) wood stools. I get it folks – smokers are looked down upon – but are weakness is no different than any other society crutch. In any case it is what it is, Along with that they have increased the pool chairs and include little cabanas on the top deck – Very nice addition to those who are sun worshipers. Get there early! Casino – Machines - For those of you who like the casinos – I can assure you on a couple things – Machines are TIGHT – your best time of playing is the first day of sailing and the second to last day. If you win good money on the first night take the money and run. Also RCCL has incorporated new technology using your sea pass card – now you simply sit at a machine and if you need additional monies to play you tap your sea pass card and authorize funds transfer to your Room. Although the concept is good be aware there is no way to track what your spending until you review your invoice and this could be costly especially if your not keeping track. Card tables – We love to play 3 card poker but the minimum bet on the table after all bets down was $70 a hand – I get it your gambling but $70 a hand is a bit steep, not to mention there were only 2 card tables and we only had the opportunity to sit one time in 7 days. You would think that the popularity of the game would prompt more tables. But Hey – what do I know! The only CONS I still see on the Big Ship Casino Betting is a bit on the high end - but much like anything if people keep coming they won’t change much. The ability to use your sea pass card to charge to your room IMO is promoting gabling addictions and there is no way to see what your balance is until its too late. Need to work on the disembarking it’s still a bit chaotic Customer Service Counter is extremely - extremely slow I spent an hour in line and 80% of the people in front of me had complaints about the WIFI Internet - I still maintain they should have their own service area for this. The specially restaurants are bit over priced IMO and there is not much difference with the food from one restaurant to another The advantage of being a Diamond or above member doesn’t mean much anymore – I think RCCL can do more with their loyalty program The Shows are somewhat Eh! Seems like the same old routine Read Less
Sail Date December 2019
Amazing ship with plenty of room to roam and activities to enjoy. The Oasis is a floating resort which despite a capacity of over 6,000 passengers, you never feel congested because the common spaces and areas are massive. We had a balcony ... Read More
Amazing ship with plenty of room to roam and activities to enjoy. The Oasis is a floating resort which despite a capacity of over 6,000 passengers, you never feel congested because the common spaces and areas are massive. We had a balcony stateroom on the 10th deck and it was on the small side with a tiny bathroom and lacking in storage space. Although you need to even reserve seats for the free shows, the shows were spectacular. We dined in the main dining room for dinner, and had breakfast and lunch in the Windjammer Cafe, and the food was average to above average. All of the drinks on board were ridiculously expensive ($7.5o for an Amstel Light, plus 18% gratuity), specialty drinks ran $12.50, plus gratuity, all expected but outrageous. We had two shots of Zaya Rum at the poolside bar (Line and Coconut Bar) and were charged $12.99 each shot! I can buy an entire 750ml bottle of Zaya shoreside for $24.99. The Casino Royale is large but prohibitive (the worst paying casino I’ve ever played in)-I lost 6 out of 7 days playing there and so did all of our party and other players I spoke to in the casino. The slots payouts are low and you have to play high denominations to hit anything decent (stay away)! The best part of the Oasis of the Seas is the Boulevard and Central Park. An amazing, lively setting with different shops, bars and restaurants and ongoing parties and scheduled events. The three stops, Labadee, San Juan and St. Thomas were all decent, but St. Thomas is looking very run down nowadays. As with all ships, shore excursions are very expensive and you could be better off negotiating a tour once you get off the ship. All in all, a magnificent ship but very expensive vacation if you’re not careful. Read Less
Sail Date November 2019
This was my second time on oasis so I was really excited to sail on this ship mostly the cruise was fabulous with few complaints firstly in the evening I had to wait in a large queue for over thirty minutes before we were seated and when I ... Read More
This was my second time on oasis so I was really excited to sail on this ship mostly the cruise was fabulous with few complaints firstly in the evening I had to wait in a large queue for over thirty minutes before we were seated and when I tried to book a table for the next evening there was never a time available after 7.30.Next you are forbidden from using an iron in your stateroom which I understand but Royal Caribbean now charge you for every item you need ironed I believe they should make somewhere available that people can use in safety without having to pay.And finally from the minute you board they start the big sell with people approaching you at every time of the day selling meal packages, drinks packages watches etc please let people enjoy their holiday and relax.but I must say other than the few things I mentioned I enjoyed my cruise thoroughly in such massive ship can’t wait to se her after she gets the refit. Read Less
Sail Date September 2019
Western Med cruise, very impressed. Ship was magnificent. Clean, good staff, food very tasty and lots of options for eating. Facilities were excellent, lots of entertainment of high standard. CATS show was on -have to be honest, did not ... Read More
Western Med cruise, very impressed. Ship was magnificent. Clean, good staff, food very tasty and lots of options for eating. Facilities were excellent, lots of entertainment of high standard. CATS show was on -have to be honest, did not get what that was all about! Aqua show was fantastic! Best thing for me, waking up in a different port each day and going out to explore. Catch a city bus for quick overview of city you are in. Advise to Royal Caribbean, why the need for kids club? If people cannot look after their own children on a FAMILY HOLIDAY, do not have kids. So sad to see these little kids being 'shipped' off as parents too lazy or inadequate as parents. More FREESTYLE machines please. Only 6 on ship and often not working. Should make the ice cream parlour complimentary as well. Boardwalk and central park were fantastic areas to relax in. Thumbs up. Read Less
Sail Date August 2019
Okay, the good news: yes, it is a cruise. Yes, there is plenty of good food. Yes, the rooms are cool, dark, and comfortable. Yes, the port logistics are pretty solid. Also, the Coastal Kitchen still very much rocks. Now, the nit-picky ... Read More
Okay, the good news: yes, it is a cruise. Yes, there is plenty of good food. Yes, the rooms are cool, dark, and comfortable. Yes, the port logistics are pretty solid. Also, the Coastal Kitchen still very much rocks. Now, the nit-picky things: - The Oasis is really starting to show her age, as most of the surfaces in guest rooms are quite warn. - The 14 floor is LOUD. You hear chairs scraping throughout the night if there is wind. You hear herds of teanagers stomping back and forth. Sleep works if you are a pretty sound sleeper. - The fitness center constantly smelled of cigarette smoke, due to bad ventilation. And now, the ugly: - The staff was much more curt than I am used to. I'm not sure if it's a European thing or not, but there was a constant tone of disdain and annoyance from everyone except from housekeeping and the waitstaff. For example, the concierge was even testy with me. And as someone who went with 2 suites, I would have expected then to actually want my business a bit more. There is of course the endless nickel and dining. But that's now in the category of "to be expected". But then there is some really lame ones -- for example, the shuttle to town in Marseille was 10 Euros per person, with your other option of staying on the boat. The transfer to the airport is very overpriced. It's a bus, and it cost us 80 Euros for the transfer. I paid in advance, because I thought my luggage would magically get to the airport in our cab. But, I carried our luggage, and rode a bus. Total rip off, since there were Taxis galore. Overall, I may do a cruise again with RC, buy not anytime soon. Read Less
Sail Date July 2019
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is ... Read More
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is excellent, waitors, room attendant, guest services, entertainment staff all provide exceptional service. The food is delicious, no complaints there. However for a family of 4, it is expensive on a 7 day cruise. Every thing is extra like pop, alcoholic drinks, specialty restaurants. There is also an 18% daily gratuity expense for all the staff, which includes the behind the scenes staff. Which I understand is well deserved but if you buy something that is extra like a Starbucks coffee or an alcoholic drink at the bar, you are also charged another 18% gratuity tip and then asked if you want to add an additional tip on top of that. Yes they give you an onboard credit for each room you book, and in our case we booked 2 indoor state rooms because 1indoor stateroom is too cramped for a family of 4. An indoor stateroom is of course the cheapest price and they say it can accommodate a family of 4 but it really can't. However booking 2 indoor state rooms was cheaper than booking a slightly bigger room (with a window or a balcony). However that also means double the gratuity charges. The onshore excursions are also very expensive. Yes they provide convenience of pick up and drop off right at the ship and most likely provide excellent tour guides however for a family of 4, we could not afford the Royal Caribbean onshore excursions as the cost could run us from minimum $400 USD for half day excursions to over $2000 USD full day excursions and if you are at a different port each day, the cost of all the daily excursions add up. This is why we either went out and ventured on our own or hiring a local touring company, which I highly recommend and it will involve months of pre-planning but so worth it and affordable for a family. I have mixed emotions about cruising, the positive is that they provide excellent service and for a Mediterranean cruise, is a good way to see Europe however the negative, the cost for the cruise alone is expensive but it doesn't stop there as there is so much extra you are paying for - pop and alcoholic beverages, specialty restaurants, their onshore excursions, and plus the gratuity and additional gratuity for all the extras. Read Less
Sail Date July 2019
We decided to do a month long European vacation which included a 7 day Mediterranean cruise. My wife and I and our 2 children aged 7 and 9 stayed in a grand suite with 2 bedrooms and my mother and partner in an owners suite. Having ... Read More
We decided to do a month long European vacation which included a 7 day Mediterranean cruise. My wife and I and our 2 children aged 7 and 9 stayed in a grand suite with 2 bedrooms and my mother and partner in an owners suite. Having travelled on RCI and other cruise lines many times before, I was excited as this time I was taking my kids with me. Embarkation was fine although they couldn’t find my mothers partners luggage. We had to make a fuss to find it and the staff were extremely unhelpful in this regard. The ship was about to go for a refurb so I wasn’t surprised that the rooms were quite shabby and although clean, didn’t feel it. The good was that the kids had a blast however that is not unexpected on a ship of this size as the entertainment was excellent. The service from the crew was also very good. For the ports, they should drop Marseilles as it’s really a terrible port and city. The main issue with the ports was that probably due to the size of the ship or more likely trying to make more money, you are docked miles away from everything and RCI charges exorbitant amounts for transport. As an example in Marseilles they offer transport for $20 per person but they make no mention and actually go out of their way NOT to tell you that their is a free shuttle service. Yes it’s a 20 minute walk to get it but that’s just because you are docked so far away although other ships of a similar size are docked much closer. This really ruins most ports. The bad was that RCI has become a real rip off where they are charging less for cabins but almost everything is extra and at exorbitant prices. Drinks and food are ridiculous. Averaging $3-4 for a coke and over $10 for a single shot of alcohol. It seems that RCI thinks people are to be extorted. A refreshment package was $30 per day per person for coke, sprite etc all from a soda fountain. And this was waters down. The alcohol package was an astonishing $90 per day per person. Doesn’t seem much but that’s based on their exorbitant pricing. In the real world it’s criminal and a complete rip off. Excursions are the biggest joke. $500 on average for 4 adults and 2 kids under 10 for a simple bus ride, boat ride and train ride and then back on a bus. We priced the same excursion elsewhere and it was 80% less for exactly what you got. An 8 hour excursion of which you spent 4 hours traveling and 1 hour total with a guide. They were even to cheap to cut an hour off the trip by just staying on the train so we could enjoy more time on the boat. Another crime was the food. Absolutely shocking and we had access to the suite restaurants. In the windjammer food was stale, bad cuts of meat, over cooked pasta and felt like being pushed through the worst buffet known to man. The dining hall was not better. Same food just presented better. Every time food was cold and uninspired. Tiny portions made to look like it was special but wasn’t. Same in the coastal kitchen. Also our billing was incorrect and we spent ages having bills corrected as they overcharged. I would never recommend RCI to anyone and will never travel on the oasis as it’s designed to rip off the customer and take advantage of people by offering what they call “ value “ until you get onboard and you discover you could have gone on a better class of ship and probably paid less or even the same for twice the value. Celebrity, Seabourn and even carnival were far better. Check before you go as this is a joke Read Less
Sail Date July 2019
I bought 2 expensive suites for a very special trip for my family. I have cruised over 70 times in my life and can honestly say this is the worst, Boarding the ship they had my wrong room and they lost my partners bag and didn't even ... Read More
I bought 2 expensive suites for a very special trip for my family. I have cruised over 70 times in my life and can honestly say this is the worst, Boarding the ship they had my wrong room and they lost my partners bag and didn't even bother to look for it till I made a terrible Fuss. My suite was clean,. We had our own concierge, but due to the dinners and activities, they were always gone when I needed them, therefore I had to use the Guest Services . I have never in my life been spoken to so rudely, As you know as soon as you take a drink from a bar it is on your bill. However if you need a credit, it took 5 days and many hours to get the rude inefficient Guest services to attend to it. I was overcharged and when I asked for the signed receipts they could only produce 30% of them. they said their system is manual, funny but the charges are computerised. WATCH YOUR BILL. Beatrice is the only decent concierge on the ship. RCI is only interested in the money, they overcharge for everything you even have to buy ice cream and coffee I travel Crystal & Seabourn, all drinks everywhere including champagne are free Michelin chefs great shows and did not cost me more than what this 3rd rate ship did.. RCI prices for drinks are exhorbitant. they are so greedy that they even charge for water.. The staff on the ship are quite rude and only start smiling at you from the second last evening when tips are due. The pools are totally inadequate for the amount of people and dangerous as the floors are very slippery. . The excursions are awful, long bus rides as the ship being so big can only go to commercial ports which are far away from the nice places and by the time you get to the place you have so little time that it is a waste of money. The kids club is very good and the shows too. My grandkids loved the club and the shows. Bless Crystal and all who sale on her!!!!! Read Less
Sail Date July 2019
Not a cruise person but choose it bc of 4 kids various ages. The ride was super smooth never a bump. Sunsets amazing and cabins were clean and bed very comfortable. There are no coffee makers which was upsetting but free room service for ... Read More
Not a cruise person but choose it bc of 4 kids various ages. The ride was super smooth never a bump. Sunsets amazing and cabins were clean and bed very comfortable. There are no coffee makers which was upsetting but free room service for breakfast ONLY. All other room service comes with a fee. The food in American Icon was good not great but what i expected on a cruise.. Not a great ship for food allergies as the gluten free options were slim. The ports were very crowded and very hot. Palma was a waste of time as we did off and on bus and it was packed and scorching hot inside and on top of the bus. We were miserable. Provence we did the petit train (you have to take a taxi to the train) to the Cathedral and it was beautiful our lunch was great and we used google translate to read the menu. For pisa we decided to take the cinque terre train to explore the 5 villages. It was so hot and exhausting for our very active and fit family but beautiful. We had a RC excursion to take us to Rome on the train which was easy and comfortable and then we had purchased a better than skip the the vatican tour. It was TOO crowded at the vatican but the tour was worth it. We hired a private car for the amalfi coast. Very expensive and several of us got very car sick. I wish I would have known about this...we never get car sick so we had no idea this would happen but the roads are very windy. The coast is beyond words...we only got to Positano and Sorrento. Read Less
Sail Date June 2019
Oasis of the Seas Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness & Recreation 3.0 N/A
Family 5.0 4.3
Shore Excursions 3.0 N/A
Enrichment Activities 1.0 N/A
Service 4.0 4.4
Value for Money 3.0 N/A

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