9 Nuremberg Viking River Viking Odin Cruise Reviews

I did an AMA cruise almost identical with my sister. My husband wanted to do this too so I chose Viking. It was by far heads and tails above the rest! I'm a Viking fan now. Lots of great stops. Food was excellent. Service was ... Read More
I did an AMA cruise almost identical with my sister. My husband wanted to do this too so I chose Viking. It was by far heads and tails above the rest! I'm a Viking fan now. Lots of great stops. Food was excellent. Service was amazing. Ship was so clean and beautiful. Definitely worth every penny. We were impressed with the friendliness of all the staff on the ship. It didn't matter if it was a cabin maid, a waiter, a bartender or whoever, they all had a smile on their face and a warm hello even if it was 6 in the morning or midnight. The tours we took were very good and informative. The guides were also nice and polite during our rides or during our walks around the towns. The scenery in this part of Europe is the best, a mixture of old times and new. Something we'll remember for a long time. Thanks for making this a great vacation Read Less
Sail Date November 2016
My man wanted to go on a river cruise in that part of the world. It was our first river cruise and it was a fabulous experience in the Viking Odin. Food & service were very good, everything was very organized and well executed. The ... Read More
My man wanted to go on a river cruise in that part of the world. It was our first river cruise and it was a fabulous experience in the Viking Odin. Food & service were very good, everything was very organized and well executed. The scenery was incredible beautiful and relaxing. We enjoyed our cabin with balcony very much. There were enough walking tours or by motor coach when necessary and daily evening activities on the cruise, if you wanted to participate. We were given free time to explore on our own at each town/city, within the time frame of the cruise. Any query or request was responded to in a prompt and pleasant manner. The hotels Viking booked for us during our cruise while on land were very nice, located in central parts of the city and big breakfast was always included. We have already planned & booked our next Viking experience to the Mediterranean in 2017. Read Less
Sail Date July 2016
This will not be our last cruise with Viking. The embarkations & disembarkations were seamless. Dining on the ship was fantastic. So many choices for food for all three meals and all of it delicious. Each stop had an included tour ... Read More
This will not be our last cruise with Viking. The embarkations & disembarkations were seamless. Dining on the ship was fantastic. So many choices for food for all three meals and all of it delicious. Each stop had an included tour that was always informative, the guides were always well versed. Got lots of walking and sightseeing in every day. We did an extension on both ends of our cruise and spent 4 days in Prague which was absolutely amazing. The hotel arrangements there were incredible. Also spent three full days in Paris. The Paris hotel was in a great location but the hotel bar was ridiculously priced. Thankfully there were lots of cheaper places around for food and drinks that were within a couple of blocks walking distance. Paris was a bit packed when we were there due to the UEFA cup but got to see nearly everything we wanted to. Food in Paris was divine. If you're ever in Cochem, Germany you must get the flammkuchen. Onboard activities were pretty fun. The onboard glass blowing demonstration was very entertaining and had to be one of my favorite nights on the ship. The crew throughout could not have been any better. The program director was amazing, restaurant and bar staff were excellent, accommodating and always friendly. Our cabins were excellent, staff in charge of cleaning did special presentations of your room for anniversaries and birthdays. We will definitely be sailing with Viking again. Read Less
Sail Date June 2016
Enjoyed the Cities of Light River Cruise sandwiched between stays in Prague and Paris. The Captain, Hotel Manager, Program Director and staff were attentive for the whole trip. We had 100 of 180 passenger capacity so the service was ... Read More
Enjoyed the Cities of Light River Cruise sandwiched between stays in Prague and Paris. The Captain, Hotel Manager, Program Director and staff were attentive for the whole trip. We had 100 of 180 passenger capacity so the service was favorable. Excursions included and optional ones selected were run efficiently and provided a topline visit to each port of call. Our cabin was on the 3rd floor with a veranda balcony that we nice to have with warm weather to enjoy the time sailing on the Main-Danube Canal, Main, Rhine and Mosel Rivers. Due to high water (I guess), we were not able to be on the top deck for three days at the start of the cruise, a little disappointing but understand for safety reasons. The Program Director ran a tight program and we felt our needs were taken care of while being comfortable the entire trip. Only one excursion in Paris, Montmarte Hill, was one hour late due to the bus arriving late. The others were on-time. We would return for another river cruise in the future. Read Less
Sail Date May 2016
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and ... Read More
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and creative. As to the cruise itself Viking did an excellent job (as was true with my first cruise, even though the food feel short). Our cruise included using Viking Air and all transfer were handled smoothly too and from our hotel in Prague and Paris. Before we left Lufthansa went on strike and Viking didn't miss in a beat to get us a new flight. The included hotels (this was part of the cruise and not additions to it) in both Prague and Paris were first class and well situated for sightseeing. The hotel in Prague (Hilton) while not in the Old Town was a short bus ride away. The hotel in Paris (Pullman) was next to the Eiffel Tower and on a Metro line. Viking provides tours for each port as part of the cruise (there are also extended tours for extra cost). Since my hobby is photography, I do not like tours since I need to move at my own pace and explore what interests me photographically. I would often use the tour buses just for transportation and leave the tour immediately after getting off the bus. The tour guides and the concierge were helpful in directing me to what I wanted to see and to when and meet the bus to get back to the boat. As to the boat, we were originally scheduled to sail on the Idun. Due to low water, the Idun could not sail on the Rhine so we boarded its identical sister ship the Odin. The Odin, as well, could not sail the Rhine for the same reason. Therefore half way through the cruise we had to pack our bags to switch boats. To insure that we would not miss the some twenty castles on the Rhine Viking arranged for a day boat that could navigate the Rhine to take us to the Idun. The transfer was handled very smoothly. In fact some of the staff (waiters) from the Idun came aboard the day boat to insure that we would have good service. Thus we sailed the Rhine and got to see all of the castles. On the Idun our baggage was waiting for us in our rooms. The rest of the river trip went smoothly with one quaint German town after another. Our transfer by bus from Trier to Luxembourg and Paris by bus was handled well and the ride comfortable. Read Less
Sail Date November 2015
Summary: City of Lights Cruiseon Viking Odin with time before and after in Prague and Paris. Poor Value for Money primarily due to maintenance issue with the ship, and poor customer service. Would recommend travelers considering a river ... Read More
Summary: City of Lights Cruiseon Viking Odin with time before and after in Prague and Paris. Poor Value for Money primarily due to maintenance issue with the ship, and poor customer service. Would recommend travelers considering a river cruise seriously consider Viking competitors such as Avalon or Grand Circle. Travel Dates: 29-July-15 to 10-Aug-15 with pre-cruise in Praque, 8 day “cruise” and post-cruise in Paris. Our cruise was booked at the same time as my in-laws with our reservations cross referenced using the same departure and return cities. This was done so that we could assist these other two travelers, both in their eighties. FIRST SURPRISE: After paying in full, but months before departing, we were notified that we would now embark at Bamberg (normally the second port) rather than Nuremberg. SECOND SURPRISE: When notified of our flight details we discovered that Viking had placed us on one airline and my in-laws on a different one. The cost to get the same flights would cost hundreds of dollars above what we had already paid. THIRD (and Biggest) SURPRISE: We were informed upon our arrival in Prague, Thursday 30-July, that our ship had broken down the day before. We were not notified of this problem prior to our departure from the US. Passengers on the cruise prior to ours were stuck at an unplanned location from Wednesday to Saturday. We were informed on Friday night that we would be bussed an additional distance to the ship on our schedule embarkation day on Saturday, and that we would be staying onboard even if the ship wasn’t capable of moving. Viking would attempt to keep as much of our itinerary the same even if it was by bus versus a river cruise. Mega bus ride: Because of the additional distance to be covered, our time in Nuremburg was shortened with the time for lunch and our tour very rushed. Some guests missed have a lunch for fear of missing the bus departure and ate at street vendor stands. We spent over 8 hours on a bus that day. Arrival at the Odin: When we reached the Odin, the good news was that the air conditioning was functional in our staterooms. The bad news was that the ship was still incapable of moving, with no firm projection on when things would be fixed. Additional problems persisted with air conditioning in the dining and common areas, and no TV or internet service. More Busing: We were given the option (but declined) to spend about 4 hours on buses to see some our planned itinerary. Some guests did that touring while we remained in the local town where the boat was stuck. The next day, Monday, the ship was able to start moving, but time wouldn’t allow it to reach the intended itinerary location of Bamberg, so we were bussed the remaining distance. We spent a total of nearly 4 hours on a bus, and due to time constraints had less than 2 hours in Bamberg. The first stop in Bamberg was waiting in line for a pay toilet. On the bus ride back to the ship the Viking representative apologized and said that because the problems that day we would be treated to an open bar. With about 15 minutes to spare before our delayed dinner (due to bus delays), I attempted to get a free drink at the open bar and was informed that it wasn’t going to be a free open bar until after dinner. Positives: Once the ship was actually moving and we were having a “River Cruise”, the sites from the river were as picturesque as the commercials and brochures. A few more scares: Even once the ship had been “repaired”, there were a few instances of brief power and water outages. Follow-Up: We handed in a cruise evaluation to Viking at our disembarkation where we asked to be contacted by Viking. I waited several weeks and made my own attempt to contact Viking via email. After waiting weeks for a response to my email I attempted to reach customer service by phone. The representative I spoke with apologized for our cruise issues and offered a credit for future travel. I indicated that I believed that their offer was too small based on all of the problems. She said she would investigate the possibility of a larger credit (a refund of any money was out of the question), and that she would get back to me within a week. A week later I called again, to have her apologize for not getting back. Viking offered a 25% credit on the cruise portion of our bill. She mentioned that this credit might not apply to offers already heavily discounted by Viking. That is a terribly stingy policy. It means that a prior customer with a poor experience due to Viking performance can possible get no better pricing that anyone without a voucher. It has now been over a month since the verbal communications and STILL NO COMPENSATION. Viking certainly knows how to contact me as they have sent over a dozen emails offering new cruise deals since our return home. Read Less
Sail Date August 2015
Viking Odin Ratings
Category Editor Member
Cabins 3.5 4.5
Dining 3.5 4.6
Entertainment 3.0 3.8
Public Rooms 4.0 4.5
Fitness Recreation 1.0 3.0
Family 1.0 3.0
Shore Excursion 4.0 4.5
Enrichment 3.5 4.2
Service 5.0 4.8
Value For Money 4.0 4.3
Rates 4.0 3.6

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