46 Nuremberg Viking River Viking Gullveig Cruise Reviews

Background Information: This was my 68 cruise cruising on 13 different cruise lines that include Carnival, Norwegian, Royal Caribbean, Princess, Holland America, Disney, Costa, Cunard, Viking, MSC, and Celebrity. This was my first cruise ... Read More
Background Information: This was my 68 cruise cruising on 13 different cruise lines that include Carnival, Norwegian, Royal Caribbean, Princess, Holland America, Disney, Costa, Cunard, Viking, MSC, and Celebrity. This was my first cruise on Viking. I am 48 years old. We cruised on Viking Gullveig doing the Romantic Danube Itinerary the beginning of November starting in Nurnberg, Germany and ending in Budapest, Hungary for 7 nights. Air: We booked our air through Viking and paid the extra money to pick our seats. I was glad we did because after we booked our cruise, we moved so we needed to change our airport and Viking allowed us to without penalty because it was before final payment. Hotel Info: We decided to fly to Europe early and spend 3 nights in Prague, Czech Republic. Viking put us up in Corinthia Hotel Prague. If I was to go back again, I would pick their other hotel option that was located in old downtown (even though it was more money) because this area was amazing and I loved walking around. Viking offered free shuttle service to and from downtown from the hotel. Prague: We did the Panoramic Prague tour that was complimentary with Viking and purchased the Privileged Access: Lobkowicz Palace tour. The Palace Tour was similar to touring a museum; however, it also included an amazing private classical concert for our group and a nice lunch in the Palace. Ship Info: The average age on Viking Gullveig was around 70 years old. The ship was extremely clean and the staff was friendly. Our cabin was a French Balcony. Our cabin location was at the very back of the ship, and I found it to be loud when we went through the locks (around 26 locks). I was impressed to find out that our bathroom floors were heated. Viking is a “well-oiled machine” especially when it comes to their excursions. Their tours show you the best of the best with excellent tour guides, and I love how they give you headsets so you can hear the guide. The guests on the cruise were very friendly and about 98% of them were from the US. I found there was less food variety in their dining room vs. a larger cruise line (probably because there are a lot less people). The one thing I really missed not having was a fitness center. You do not need to go through metal detectors when you walk on the ship (like other cruise lines); it is just like walking in and out of a hotel. Tours: I did all the included Viking tours and purchased two other optional tours. We did the Mozart & Strauss Concert in Vienna and the Schonbrunn Palace. I HIGHLY recommend both of those tours. My favorite tour was the Schonbrunn Palace Dress Code: The dress was casual (slacks or jeans). There were no formal nights. Most people dressed business causal during the dinners. Read Less
Sail Date November 2019
Wanted to see Germany and Austria. The sights were beautiful, espcially Salzberg and Munich which cost extra, but we were rushed during the excursions with only 45 minutes of “free time”. Captain and manager were great but the front ... Read More
Wanted to see Germany and Austria. The sights were beautiful, espcially Salzberg and Munich which cost extra, but we were rushed during the excursions with only 45 minutes of “free time”. Captain and manager were great but the front desk was unhelpful. The “store” only offers Viking items, no essentials. The tickets that Viking booked had ridiculously long layovers in Frankfort and a 3:30 am departure unless you spend $50 to pick your own times (we were unaware that you could do this because the booking agent was oblivious). Also they say they take Amex but the front desk hassles you if you try to use an amex card to pay. Wireless rarely works and there are only a handful of movies to watch on the tv. If you are under 50 and not white or heterosexual, mingling may be challenging. The people are our cruise were oddly cliquish and pushy and were given special treatment. On the positive side, the boat was clean, food was excellent. Luckily, we ate upstairs, not in the crowded buffet style dining hall. Will not cruise on overpriced Viking again. Read Less
Sail Date April 2019
We were scared trip was going to be a bus tour not a river tour, ALMOST cancelled, but figured we would make the best of it, all the reviews were terrible but we had been on two other trips with Viking and figured what the heck!! Boy, are ... Read More
We were scared trip was going to be a bus tour not a river tour, ALMOST cancelled, but figured we would make the best of it, all the reviews were terrible but we had been on two other trips with Viking and figured what the heck!! Boy, are we ever glad to have gone, we were first ship in 6 months to make it all the way down the Danube, the Christmas markets made the trip a whole new experience and we were kinda expecting things to be sub-par, but Viking has been great on our two Grand European tours, and they did not disappoint!! Trip was fabulous!! I was not impressed with the concert in Vienna, we had gone the other two trips and it keeps getting smaller and not worth it, and that’s a shame because the first trip was a great experience, and really last year was also, but this was a joke!!! But really that’s the only thing we can find fault in our trip!! Don’t buy into to the people that can never be made happy, Viking is great!! Read Less
Sail Date December 2018
This is our 2nd Viking cruise this year. In April my family did the Paris to Normandy and it was wonderful and the crew top notch. We are on the Budapest to Nuremberg cruise right now and it’s proving to be quite the let down. Upon ... Read More
This is our 2nd Viking cruise this year. In April my family did the Paris to Normandy and it was wonderful and the crew top notch. We are on the Budapest to Nuremberg cruise right now and it’s proving to be quite the let down. Upon arrival we waited almost 2 hours at the airport to be transferred to the ship and no one came by to explain the delay. Had no time in Budapest save an hour to walk around the castle district. Never saw the parliament building like Viking advertises. But mostly the crew is a disappointment. The cruise director is gruff and not friendly or helpful. He talks a lot at briefings and goes on so long you forget what you need to know for the next day. There is a second supposed cruise director and he’s not any better. Unapproachable and not helpful. It’s common at a meal to have to go fetch your own water and yesterday no waiter ever came to ask about our lunch order. Going to be selecting a different company next time. Read Less
Sail Date December 2018
This was a family cruise, celebrating my mother-in-law's 80th birthday. There were 15 of us. A cruise was a great way to be together but not TOO together if folks needed their own space. We arrived in Budapest almost a week early ... Read More
This was a family cruise, celebrating my mother-in-law's 80th birthday. There were 15 of us. A cruise was a great way to be together but not TOO together if folks needed their own space. We arrived in Budapest almost a week early and enjoyed exploring independently. We were pleasantly surprised by our cabin which was not super-spacious, but had enough space for us to fully unpack. The bed was quite comfortable and we appreciated the well designed bathroom. Service on the cruise was top-notch and everything was extremely clean. We enjoyed spending time in the public spaces of the ship, such as the library and lounge. Food was very good. Certainly it was plentiful. Staff were extremely good at accommodating dietary restrictions. Special requests were accommodated with alacrity. We did not take advantage of the tours that were offered because we prefer exploring on our own, but family members were very pleased with both the included tours and optional excursions. The ports visited were all excellent. From Budapest, we sailed to Vienna. The only problem was that one day in Vienna is laughably insufficient. Obviously, though, it is a wonderful destination. And it is the one port where you could leave anytime after breakfast and come back after dinner (the ship would still be there). There were shorter stays in most other ports, or we needed to take a coach from the town to the place the ship had traveled to. I gather that because of all the locks on the Danube, the ship really needs to make time to hit all the destinations, so it can't just sit in port all day. We were very happy with our first Viking experience. Read Less
Sail Date December 2018
I had read an article by Wendy Perrin about this cruise. She took her family to the Christmas markets and i thought I'd love to take my wife on this trip. As everyone has heard by now, there was a pretty severe drought in Europe this ... Read More
I had read an article by Wendy Perrin about this cruise. She took her family to the Christmas markets and i thought I'd love to take my wife on this trip. As everyone has heard by now, there was a pretty severe drought in Europe this year. We knew there was a possibility that our cruise was not going to go as initially planned. Our cruise went from Budapest, Hungary to Nuremberg, Germany. The first leg of the cruise was canceled due to low water levels. Of course this was through no fault of Viking Cruise Lines, all cruise lines had the same issue. We were provided with accommodations and transportation to the next port. We enjoyed our bus trip and the scenery. Our stateroom was very clean and our steward was fantastic (we miss him). The day we got in our room, I called the front desk and asked to have my dress shirts pressed. They picked them up and had them back within 3 hours, outstanding service! The staff on board was fantastic, from the waiters to the people on the front desk. Our program director was energetic, funny and made sure we were all well entertained. We are going to try Viking again. The cruise wasn't perfect, but we understand that the weather was not their fault. Read Less
Sail Date December 2018
Our Viking Christmas market cruise began in Budapest at a hotel because of the low waters. Oliver was our Tour Director and he went above and beyond to keep us informed and to make sure we were all happy with our accommodations. We ended ... Read More
Our Viking Christmas market cruise began in Budapest at a hotel because of the low waters. Oliver was our Tour Director and he went above and beyond to keep us informed and to make sure we were all happy with our accommodations. We ended up being bussed to Vienna, Austria where it was day by day whether we would have to do a ship swap. Our cruise was the very first cruise in 6 months that made it down the Danube without having to change ships. Every day we were kept informed and knew what was happening in advance. Even if we ended up with some early mornings, everything was done to keep us on schedule and to make sure we got to do the tours. The entire crew worked hard to make it a pleasurable experience. All of the guides on the tours that Viking chose for us was Top Notch. Loved every minute of it and I cannot say enough good things about our Tour Director, Oliver. Plan your next river cruise with Viking and you will not be disappointed. Read Less
Sail Date December 2018
We just returned from the Danube river cruise from Nuremberg to Budapest. The cruise was very disappointing for several reasons. Besides the water level issue which I will explain later, our room on the first ship was dirty upon arrival ... Read More
We just returned from the Danube river cruise from Nuremberg to Budapest. The cruise was very disappointing for several reasons. Besides the water level issue which I will explain later, our room on the first ship was dirty upon arrival and needed to be re-cleaned. There was brown marks like chocolate on the floor and the bed headboard, side tables, and chairs all had all had brown sticky marks all over them like someone had spilled hot chocolate. When I showed the crew on board the mess they brought someone in to re-clean the room. The person cleaning the room said “I guess some of you expect everything to be perfect”. I offered to clean the room myself. The water level issue is very upsetting. Every port we went the guides as well as the crew on board told us the water levels have been several feet low for over a year. This is something that Viking should have brought up when offering this river cruise, or Viking should not be selling the tickets at all knowing that there would be several issues. A week before our trip I received an email stating that if water levels do not improve we will need to take a bus from Vienna to Budapest, that is all. I called Viking to ask them what the current situation was and the person said they could not give me any info because the water could change an inch and we might be fine. This was clearly not true that the water levels only needed to change an inch. We were told by Viking crew one of the Viking cruise ships, Oden, has been stuck in Budapest for over a year due to water levels being several feet too low. This was not the only location that was affected by low water levels which we were not informed of prior to the trip. Due to water levels we needed to take a 2 hr bus ride in and out of Passau, loosing out on 4 hours we should have had in Passau. We needed to take a 3 hour bus ride to another location outside of Krems to board a different ship. There was a tour in Krems that we did not go on because the crew onboard encouraged everyone to not go on the tour but rather stay on the boat while we sail to the Vienna. They told us the we would much rather see this part of the river and there would be commentary about the area. None of this happened because by the time we got on the new boat and started sailing it was too dark to see anything. We spent one night onboard the new ship and then took a 3 hour bus ride to Budapest. Due to the time all tours were cancelled except the included tour. We missed half of a day in Budapest and got to spend 45 minuted in Buda before going to a hotel where we were to spent the night. We were told at the hotel that we would receive dinner and drinks. Several other travelers stayed and had drinks, we all had the Silver package, which we were told was included. The waiter asked for one of the rooms, we offered ours not thinking anything if it. When we checked out at 3am we got a bill for 76,328 HUF. A Viking representative told me that if we pay the bill Viking would reimburse me. Which never happened. We requested a full refund for the trip. Viking as offered us 25% then 35% off on future cruises. They offered 50% if they do not have to reimburse us for the dinner and drinks we paid for that they were supposed to. We talked to a fellow traveler from the UK and he was called by Viking and offered a full refund for the trip prior leaving due to the water levels. When we asked the crew onboard why we were not called and offered the same deal we were told that the UK and US has different laws and therefor Viking was not required to call US passengers with this offer. Deailing with Viking has been an absolute nightmare. Several guests on the cruise are in contact with one another to determine what is being offered. Viking customer service told me that they could care less that they we are having a difficult time with their customer suervice and the fact that they are making various offers. Viking is also offering some couples who posted negitive adds a 40% off if they sign an NDA. I would like to reiterate that it is very disappointing that Viking knew exactly what the water conditions were and choose to sell tickets to this cruise regardless. They knew that people would come back dissapointed and their only option is to take a voucher to buy more products form Viking. This is FRAUD. Read Less
Sail Date November 2018
It was marketed as the best river cruise. I expected fine dining and wonderful cruising on the Danube River. The day before departure, we received an email that the river water is low and that we may have to be moved. We were not given ... Read More
It was marketed as the best river cruise. I expected fine dining and wonderful cruising on the Danube River. The day before departure, we received an email that the river water is low and that we may have to be moved. We were not given an option to cancel or re-schedule. We started on Viking Egil, docked for two days, After short travels through locks, we had to pack and travelled by bus for four hours to our next destination where we met up with the Viking Gullveig. We missed the entire UNESCO Wachau Valley cruising sights. After two days, we had to pack again for another four hour bus tour to Viking Bragi docked in Budapest. It was truly sad to ride into beautiful Budapest by bus when we could have entered by ship. The Viking Bragi felt like a floating hotel that does not travel. The whole experience did not feel like a cruise because we were constantly unpacking and packing on an eight day cruise. We missed an excursion to the Gottweig Abbey because it was offered in the dark and there were safety issues. We did hear that someone fell and was hurt at the excursion. We did not feel that Viking was honest with the travelers. We heard that there have been issues since June/July and yet, we were not informed until the last minute when we can no longer cancel or re-schedule. The whole experience caused considerable stress and anxiety. We will no longer consider Viking for future travels and we will let our travel friends know of our terrible experience. I DO NOT RECOMMEND THIS OR ANY VIKING CRUISE! Read Less
Sail Date November 2018
On November 10, 2018 we concluded what we consider to be the worse cruise we have ever taken This cruise did not conform to what was sold to us in the Viking advertising and agreement. This was a bus trip with overnight stays at floating ... Read More
On November 10, 2018 we concluded what we consider to be the worse cruise we have ever taken This cruise did not conform to what was sold to us in the Viking advertising and agreement. This was a bus trip with overnight stays at floating hotels, minimal river views, missed excursions due to significant time wasted in bus travel, and blocked views once on board due to Viking’s standard practice of double docking. Only a few days before departure did Viking disclose that our cruise could be impacted by low Danube water levels. However, evidence obtained once on board the Egil, Gullveig, and the Bragi from Viking employees and leaders clearly indicated that Viking leadership knew of adverse river conditions going back at least to July 2018 and never shared this information with us or others. A cruise line that is ethical and committed to business integrity values would have shared such impactful information with booked travelers and offered either to reschedule, or cancel with a full refund of monies paid. Clearly based upon our experience, Viking is NOT an ethical cruise line committed to business integrity values. We do not recommend Viking for ANY cruise, anywhere based upon this experience. Cruise details… 1. Our Danube River cruise was not a cruise experience; rather it was a bus/road trip where substantial vacation time was lost getting from point to point to arrive at the next floating hotel (i.e., VIKING ship Gullveig and then Bragi). Accordingly, many of the planned and promised cruise encounters were missed, including (but not limited) failure to see the Wachau Valley Austria, failure to dock in Pasau Germany proper (although many other similar sized ships were docked there as part of their on-going journey), and failure to cruise into glorious Budapest. In lieu thereof, we were forced into bus travel to move on to meet the next ship. This was not a river cruise by any shape of the imagination. 2. As a result of a late arrival, we could not participate in the rescheduled 4 pm excursion to the Gottweig Abbey as it would now be conducted after dark; we were concerned about safety. As it turned out one of our travelers had a serious fall and was injured due to the dark/unsafe conditions surrounding the exterior of the Abbey. 3. Instead of spending seven nights on the Gullveig as booked and unpacking once, we were on three ships for seven nights with multiple unpackings, repacking’s, and two four-hour bus trips each to meet the next floating hotel. Also, instead of docking in Passau, we docked in the remote village of Staubing and had to travel to Passau by bus for more than 90 minutes with a similar return trip (again more lost vacation time – more stress). Also, more time was wasted waiting on the bus as the Gullveig was late arriving into Vienna. 4. Even with the limited time on board the ships, our French Balcony view was fully obstructed frequently due to VIKING ship double docking where all we could see was another ship flush against our balcony within 12 inches. This created a dismal feeling of being imprisoned and clearly precluded river and shore views. 5. We had clearly communicated to VIKING and again aboard ship that I had dietary restrictions, not withstanding this prior communication staff continued to provide me with normal/undesirable meals. 6. Interviews with staff and employees of all three ships clearly revealed that the river conditions that VIKING sighted as the basis for non-performance were known by VIKING senior leadership at least as far back as July 2018. 7. VIKING knew that they could not provide the cruise experience they promised yet continued to operate in gross disregard to known conditions. VIKING leadership knew that it did not have or was unlikely to secure local governmental authority to pass through needed river locks to continue the journey it had offered to its’ customers. Yet it continued in gross disregard to this prior knowledge. Also, VIKING on board ship senior leadership boasted to passengers in an open meeting that there was no need to worry about “ship swaps” as it had perfected the “famous ship swap process” over many months. Another example demonstrating significant advance prior knowledge of the operational problem, and failure to inform booked passengers early on to afford a cancellation opportunity. 8. Instead of this vacation being a pleasant stress relieving experience, it caused significant stress and was a source of constant anxiety. As noted above, there was a significant gap between what was offered/promised by VIKING and what was provided. Overall this was a bus excursion road trip at best, certainly not a river cruise. It was totally stressful, and fully lacked the relaxing experience one would expect from being on a river cruise. We do NOT recommend Viking to anyone for any cruise based upon this experience and their lack of ethics and business integrity. Read Less
Sail Date November 2018
Viking sent us an email informing us that the first part of our journey would be by bus two days before our departure, this did not give us enough time to discuss with 8 people to continue or cancel. The short notice for such a large ... Read More
Viking sent us an email informing us that the first part of our journey would be by bus two days before our departure, this did not give us enough time to discuss with 8 people to continue or cancel. The short notice for such a large investment in a vacation in addition to bringing new customers to Viking is not acceptable. Viking knew about the problems on the #Danube River at least 3 weeks prior to our departure. We were told by #Viking staff that at least one of the ships had been docked in Budapest for three weeks without moving due to the low water situation. We believe that Viking knew we would not be sailing for more than 2 days on our trip. When we called, Viking said that only one section was bad and that only the beginning of our trip would be effected which was false Read Less
Sail Date August 2018
On the Rhine Getaway cruise last year we had a fabulous time. The food was great, the trips, despite a couple of really rainy days, were enjoyable and informative. The evening entertainments were sparkling and the Programme Director ... Read More
On the Rhine Getaway cruise last year we had a fabulous time. The food was great, the trips, despite a couple of really rainy days, were enjoyable and informative. The evening entertainments were sparkling and the Programme Director Renee was lively and the life and soul of the party. Nearly all the reviews of this cruise are fulsome in their praise for the experience, and I heartily concur with them! Having had such a sterling experience last year we almost immediately signed up for the Romantic Danube cruise. Naturally having had such a brilliant experience we assumed that this was the norm for Viking. Oh dear! We should have read read the reviews. This year was a great disappointment, especially when compared to last time. Three days before departure Viking informed us that due to low water levels we would not be starting from Nuremberg but Passau near the Austrian border. We were under the impression that this was a rare event; Viking was being rather disingenuous because according to the reviews fluctuating river levels are quite common. This should be mentioned specifically in the brochure, that water levels can fluctuate and this should be taken into consideration before booking. No mention is made of this until the travel documents arrive, after you have paid in full. Further the excursions would be rearranged to suit the new schedule. So this meant the excursion to Nuremberg involved a round trip of seven hours, with little time to see the sights; added to that the visit to the Nuremberg Courts was cancelled because they are closed on a Tuesday. When we arrived at Munich airport there was a security alert causing a delay of one hour and twenty minutes before we were able to disembark the aircraft. Not Viking's fault and when we were met by the Viking rep the transfer to Passau was smooth and efficient. On arrival we were met with the sight of our mooring for the next two days. An old cement works! This was to be our home for the next two days and we had to be bussed everywhere for our excursions. Plus there was a pervading smell of sewage, which lasted for ??? several days. Last year most moorings were in or near the town centre so we could stroll off the boat and into town. Not so this year. Except for Tuesday when we actually moored up in Passau, anywhere else on the itinerary could only be accessed by coach. Our stateroom was a French balcony, but this was a waste of time because we were nearly always “rafted up” next to another Viking ship so all we saw was the state room on the other boat. No privacy at all. The curtains were drawn for most of the time. And on the Wednesday our air con broke down, leaking water all over the floor. It took the engineer four tries to fix the fault; give him his due he always arrived within a couple of minutes of being alerted. The upshot was that one night we were without air con and the weather was stiflingly hot so we had an uncomfortable night of it. In all we only had two days of actual cruising. We did cruise the Wachau Valley which was beautiful. However we missed the Danube Bend. Instead, on Thursday 2nd August, we had to moor up at Komarom on the Hungarian/Slovakia border with seven other Viking ships. The staff then told us that the ship would be going no further, due to a lack of water. Instead those wishing to visit Budapest would face a coach journey of at least one and a half hours each way. In addition, those catching an early flight on Saturday would have to pack and leave with all their belongings to stay overnight at a sister ship stranded the other side of Budapest. To say the least many passengers were not happy; notwithstanding the fact that the staff were having to drip feed the bad news. The upshot was there was no experiencing of Budapest's night life. Komarom did not have the same attractions. As compensation we have been offered 25% off the price paid for our holiday. This is in the from of a voucher which must be redeemed by the end of 2019 and the trip must be taken by 2020. No mention of a cash refund, so Viking have little to lose by this offer. On the positive side all the arrangements were well organised and went efficiently and smoothly. Our French balcony was compact but very comfortable and our steward Marius was friendly and efficient. The food was of a very high standard and we liked the regional taster menus which changed every night according to which region we were supposed to be in. Panayote the maitre d' was very efficient and friendly and special mention should also go to Aileen and Atilla our servers. In fact all the staff were very efficient and nothing was too much trouble. A nice touch was whenever possible the Captain would come and join people at their tables. Would we sail with Viking again? Yes........ BUT before booking I would advise that you read fully ALL the reviews on Tripadvisor and Consumer Affairs and Cruise Critic as well as on Viking's own website. The cruises are excellent, but you need to be fully aware of any possible pitfalls. Caveat emptor! Read Less
Sail Date July 2018
Our cruise was scheduled to start at Nurenburg but the river levels were so low that boat only got as far upstream from Budapest as Passau, Germany. The boat was docked at a freight yard and bus trips were scheduled to the three cities on ... Read More
Our cruise was scheduled to start at Nurenburg but the river levels were so low that boat only got as far upstream from Budapest as Passau, Germany. The boat was docked at a freight yard and bus trips were scheduled to the three cities on the upper river. So there was actually very little "river cruising" for the first three days. So book your trip in the Spring instead of Summer when after levels are higher. That said, the week was wonderful with historic city tours, castles, and sightseeing. The staff were very nice and it seems that all the passengers on our boat were English speakers. The meals were excellent including both local dishes and standard fare. The actual river cruising later in the week was scenic. We often sat up on the top deck under an awning to watch the little houses, churches, and vineyards drift by. There was very little free time as the daily schedules were full of activities. There was not much night life I guess because the Social Security crowd tends to retire early after dinner. I never did find the casino or the rock climbing wall on the boat. Nice trip! Read Less
Sail Date July 2018
We were on a Viking Cruise last year and enjoyed it so much decided to take another. It was from Nirenberg to Budapest so both cities interested us as well as the towns between. Also, there was more time cruising the river than other ... Read More
We were on a Viking Cruise last year and enjoyed it so much decided to take another. It was from Nirenberg to Budapest so both cities interested us as well as the towns between. Also, there was more time cruising the river than other tours. This was one of our favorite experiences of the trip. The food was excellent; tour guides well informed; and being on a smaller boat (vs ocean cruises) is to our liking since one gets to know the other passengers. We had a early return flight so got up at 2:30 AM. Breakfast was served at 3 AM which was very kind and considerate of the crew. On a Viking cruise, the passengers are taken care of down to stating when to have luggage outside the cabin and then loaded onto a coach. Even someone meets you at the airport to assist in guiding you to the correct line to check-in. Read Less
Sail Date June 2018
I had a wonderful time Gayla made sure everything went smooth. It was the highlight of my summer. I went with 51 people from Slidell and met new friends went to countries I’ve never been to and some I’ve seen before. Traveling in a ... Read More
I had a wonderful time Gayla made sure everything went smooth. It was the highlight of my summer. I went with 51 people from Slidell and met new friends went to countries I’ve never been to and some I’ve seen before. Traveling in a group is the best. I’m probably going again on the New England cruise. We had plenty of time to go off and have dinners at fabulous restaurants. I have a bad knee so it was great to have the elevator on the ship. I looked forward to dinner each night the menu changed and everything was devine. The sommelier was fantastic and we had a table for 10, he remembered everything everyone’s favorite wine and added special wine pairings so yummy. I would recommend this and have recommended it to my friends. I love to shop and I had plenty of time for shopping, I advise the pre and post extensions, so worth it. Read Less
Sail Date June 2018
My first cruise but not my last. I was educated, spoiled, entertained and got to experience large and small communities. The service was outstanding - cannot say enough. The ship was cozy with plenty of spots to curl up or relax and ... Read More
My first cruise but not my last. I was educated, spoiled, entertained and got to experience large and small communities. The service was outstanding - cannot say enough. The ship was cozy with plenty of spots to curl up or relax and enjoy the shoreline vistas. I loved having local guides who could talk from personal experience and had pride and enthusiasm for their community. The evening entertain was fun but having a change of pace from a single piano player would have been nice. I met wonderful fellow travelers and the size of the ship ensured that you had a chance to interact with almost everyone. Special kudos to dining staff and our room attendant - my companion got sick and they went out fo their way to ensure she had what she needed. My one critique was the stacking up of ships at port which meant that at times you could not open your curtains unless you wanted to see the cabin in the ship docked right next to you. Read Less
Sail Date June 2018
We had gone on two previous Viking cruises and found them to be first rate. We actually did the Budapest to Nuremberg cruise several years ago, and then did the Rhine cruise; as good as the latter was, we much prefer the Danube cruise and ... Read More
We had gone on two previous Viking cruises and found them to be first rate. We actually did the Budapest to Nuremberg cruise several years ago, and then did the Rhine cruise; as good as the latter was, we much prefer the Danube cruise and love the mystery and majesty of the Danube. We found great food and an exceedingly helpful staff. It is so nice to be picked up at one airport and taken to another at the end of the trip. The guides in the various cities we visited were all very knowledgeable. The guide at Gottweig Abbey was especially good, although admittedly it helps that that is such a magical place! The staff on the ship were so polite and helpful, answering all our requests. I love the smooth professionalism of the wait staff at meals. And they always seemed ready with another refill of that great German Riesling wine! The piano player in the evenings was also great; in fact, he was the best of the three pianists on our three cruises. The ship was very clean and our room was cleaned very day. The food choices were interesting and the wine and beer choices excellent. Read Less
Sail Date May 2018
We (6 Persons) booked this cruise 8-9 months before we actually left. It was a partial Christmas market and We went to Rothenberg for 2 days before then Nuremberg for 3 days before we got on the cruise. Everything went extremely smoothly ... Read More
We (6 Persons) booked this cruise 8-9 months before we actually left. It was a partial Christmas market and We went to Rothenberg for 2 days before then Nuremberg for 3 days before we got on the cruise. Everything went extremely smoothly and the trip for the 6 of us was fun relaxing and busy. The cabins are smaller then on a cruise ship but we new what to expect and plenty of room for us. The heated floor in the bathroom is a plus in cold weather. the service was impeccable and everyone was helpful and knowledgeable. Pan (Panayot Tsvetkov) really helped us with our wines to make sure we had what we liked. With 6 women that was no small feat. The bar staff and wait staff knew what we wanted even before we did on some days. The entertainment and activities were fun and enjoyable. The food was extremely tasteful. Overall I could not find anything to criticize. Read Less
Sail Date November 2017
We chose this cruise as I always wanted to go on a river cruise. I did my research & knew about rivers being too high or too low, about be tied up to another boat etc. so I was prepared for the unexpected. We were going in November ... Read More
We chose this cruise as I always wanted to go on a river cruise. I did my research & knew about rivers being too high or too low, about be tied up to another boat etc. so I was prepared for the unexpected. We were going in November so I knew it would be rainy, cold & grey but we got a good price. We flew thru Viking but elected to pay an extra $50 each so that we could pick our flights. We were so happy to have done this as our times were reasonable. Others on board had to be up and out by 3:30am for their departing flights. We took the 3 night pre-cruise package in Prague. We were met at airport & reached the hotel (Sheraton) by 10:30am. We met with Viking rep. who was excellent. Our rooms were ready which was great due to jet lag. With the help of the Viking rep. we found an ATM and got Czech currency. Please note, you need to pay for public bathroom in Prague and most of Europe. The next day, we had a 5 hour bus/walking tour of Prague which I enjoyed. The next day, we had free time to explore Prague. The hotel was excellent, with full buffet breakfast that was very good. Viking Rep was available 7:00am -7:00pm. Departing Prague for Nurermberg, we were bused and it took about 4 hours. Arrived on the ship at 4:00pm. They had a welcome reception with wine tasting. We elected to take the drink package as it was 300 euros per cabin. No added gratuities. It was a good deal as the wine and beer offered during lunch and dinner was not very extensive. For example, they didn't offer a Chardonnay or Riesling. Food on board was excellent. No complaints. Service was fair. There is no assigned seating. They call it open seating which means you sit with others. The problem is everyone goes to meals at the same time. At breakfast, the tables were not cleared off and if you were late you had to search for a clean seat. The breakfast & lunch were buffets but you could order off the menu. We didn't know this for serveral days. No one informed us. I had to ask for more water repeatedly, other items such a coffee cup, napkin. These are small things but all the reviews I read said the service was excellent so this shouldn't happen. I thought service on major cruise lines better. We enjoyed sharing tables and met wonderful, interesting people. We had a balcony room on the 3rd level. The room and bathroom were small but adequate. Due to the weather we didn't use the balcony but it was great to have the large window for light. In Budapest, we were tied up next to another Viking boat so the view was another stateroom. Most of the ports, you had to be bused to a location to take the tour. I felt that everything was too structured and regimented. Some tour guides talked and talked and overwhelmed you with facts. In Nuremberg, we took the optional WWII tour and enjoyed it. In Vienna, we took the evening Mozart concert tour and it was good but not what I expected, It was held in a room with regular straight chairs with everyone squeezed together. If you are a serious classical concert going, it is not for you. The cruising from Passeau to Vienna was beautiful. This is what you see in their advertisements. Other than that it felt like a escorted land tour. Up at this time, eat breakfast, on the bus, walking tour and then onto the next port. Everyone I spoke to loved the cruise but me. I don't think I will take another one. If you don't like escorted land tours, I don't think you would like a river cruise. Read Less
Sail Date November 2017
I had a lot of experience with Ocean Cruise ships, both work and pleasure, but had never been on a River Cruise. I thought the price seemed high, but when I left the Ship, my EXTRA-charges were under $100, compared to $2-3000 on some ... Read More
I had a lot of experience with Ocean Cruise ships, both work and pleasure, but had never been on a River Cruise. I thought the price seemed high, but when I left the Ship, my EXTRA-charges were under $100, compared to $2-3000 on some ocean cruises. When Viking says, All inclusive, they really mean it! We paid for some laundry, one extra excursion, and two cocktails. The daily excursions, great wine and beer during meals, and other things are included. You can even take local wine and liquor purchases aboard and they will serve them for you, if you like. The staff was fantastic. They quickly remembered our names and what we liked with our meals. Speaking of meals, as much as I liked Royal Caribbean and Celebrity, I must say that the meals on this cruise were as good, and many times better. Presentation was better than anything I have seen. Because there are only 180 passengers on board, the service is fast and efficient. The include wine flows freely, and the wine was fantastic, bottled by a small Austrian Winery, just for Viking. The entire staff, including the Captain, mingled with the passengers, answered questions, and it was not unusual for the Captain to ask if he could eat breakfast or lunch at one of the passenger tables. Several times during our trip they had local entertainers onboard, and a great pianist was with us the entire trip. Good lectures were also provided each day about the area and upcoming events. The scenery in Germany and Austria was amazing, and seeing it from the ship is the only way to see it. We went through 25 river Lockages during the trip and they are great to witness, whether you are technical or if you never saw a Lock before. Do yourself a favor and try a Viking River Cruise. Read Less
Sail Date October 2017
We sailed through incredible areas dotted with vineyards, castles and tiny villages many of which were still surrounded by mideival walls. Such peaceful beauty. We also stopped in big cities, Nuremberg, Vienna and Budapest. In those ... Read More
We sailed through incredible areas dotted with vineyards, castles and tiny villages many of which were still surrounded by mideival walls. Such peaceful beauty. We also stopped in big cities, Nuremberg, Vienna and Budapest. In those cities we found incredible museums and history to explore. Each day we participated in the included tours, led by English speaking local guides who love their cities and loved showing it off to us. Twice we also signed up for optional tours. A concert in Vienna was superb, far exceeded our expectations. The balance between tours and free time to explore on our own was just right for us. The food on the boat is incredible. My husband is gluten free and I am a vegetarian. The staff always made sure we were happy with our options. All the staff on the ship are friendly and helpful. By the time the cruise ended we felt that we knew them. Read Less
Sail Date August 2017
We had never done a tourist cruise and had heard good things about Viking, so we decided to give it a try. It fit in with our usual trip to Germany, but the cruise took us to places where we had never been. All the tours were very ... Read More
We had never done a tourist cruise and had heard good things about Viking, so we decided to give it a try. It fit in with our usual trip to Germany, but the cruise took us to places where we had never been. All the tours were very enjoyable. The guides were well informed, spoke excellent English and were excellent companions for the tourists. We particularly enjoyed the tours of Passau, the Jewish quarter in Budapest, and the Benedictine abbey near Gottweig. The hospitality aboard the ship was superb. Couple that with very food, delicious Austrian wines and pleasant dining with other passengers and you have a recipe for a very enjoyable holiday. The one thing about dinners that we felt could have been better was to have more dishes typical of the locales that we visited, but such was available during the tours. Our room on the ship was small---in the lowest priced category---but comfortable, and we wouldn't have spent more time in a more luxurious room because there were plenty of things to do on board the ship, such as the cabaret. I'll conclude my praise by saying that we are seriously considering a Viking ocean cruise along the Norwegian coast to the Arctic and on to the British Isles. Read Less
Sail Date August 2017
My husband and I had never been on any kind of cruise so we decided to start with a river cruise. Since we have never been on a cruise before, we don't have anything to compare it to but we enjoyed this cruise very much. We were ... Read More
My husband and I had never been on any kind of cruise so we decided to start with a river cruise. Since we have never been on a cruise before, we don't have anything to compare it to but we enjoyed this cruise very much. We were taken care of from the minute we stepped off our plane in Nuremberg until we got on our plane in Budapest at the end of the cruise. We were very pleasantly surprised at how clean and comfortable the buses were. The crew on the Gullveig and the tour guides on the excursions were amazing! I've read some complaints about the food, but we loved it. Hey, you can't please everybody. We were very lucky that we had good weather and the water levels were good so that we were able to see all the sights from our boat that were advertised. We knew going in that these things are out of the control of Viking and I have no doubt that Viking would have taken good care of us had we not been so lucky. We did not have the most expensive cabin but it more than met our needs as we only used it to sleep and shower. We never heard a sound from another room or outside our door. This trip was amazing and we will definitely be taking other Viking cruises in the future. As a side note...I only rated the entertainment and fitness and recreation as average because we didn't take advantage of these. We were too pooped from the excursions and jet lag. Also, this is a very good value for your money. We wondered how Viking even made any money off us! Read Less
Sail Date August 2017
We chose this cruise of the Danube based on an outstanding experience with Viking in China. Unfortunately, our experience would not be duplicated. We were disappointed that "Mother Nature" did not cooperate and the water levels ... Read More
We chose this cruise of the Danube based on an outstanding experience with Viking in China. Unfortunately, our experience would not be duplicated. We were disappointed that "Mother Nature" did not cooperate and the water levels were low and so our itinerary was altered significantly. This resulted in many long bus rides, certainly not what we were expecting. In addition, our itinerary had to change to accomodate an international air show and we did not get to "cruise" the Danube!! In all of the 8 days scheduled on our cruise, 4 proceeded as expected. However, it was the unprofessionalism and poor and incorrect communications from Viking, both corporate and the ship's management, that resulted in a terrible experience and is the basis for this rating. The company was either unaware or unwilling to correctly notify us of where we would be embarking. We spent 2 plus days of our pre cruise vacation trying to find out where we were picking up the cruise. Once on the cruise, there were issues with noise above the cabin which the ship's management could not or would not address. Is Viking so big that they do not care how they are perceived by their customers? There was no effort on the part of the Company to provide any additional service or acknowledgement of a difficult and unfortunate situation. They could have bought the passengers a drink! On a positive note, the general staff of the ship was outstanding. They couldn't do enough! Read Less
Sail Date June 2017
We chose this Viking River Cruise after watching ads and hearing from people how wonderful Viking is. We were supposed to leave from Nuremberg but unfortunately the Danube River was too low for the ship to come into port there. So we met ... Read More
We chose this Viking River Cruise after watching ads and hearing from people how wonderful Viking is. We were supposed to leave from Nuremberg but unfortunately the Danube River was too low for the ship to come into port there. So we met at a hotel and were bused 2 1/2 hours south to a little north of Passau which would have been on our 3 day. Instead of putting people up at a local hotel in Nuremberg who had paid for tours on Sunday the day we were supposed to be there, they bused everyone 2 1/2 hours to the ship and then on Sunday they bused everyone who wanted to back to Nuremberg another 2 1/2 hours and then again back to the ship for another 2 1/2 hour bus ride. They parked the ship next to a concrete wall on our side which we had a balcony on! Paid extra to have a balcony but now we faced a concrete wall for 3 days! When we finally said late Tuesday for 5 minutes into the port at Passau they docked and within 5 minutes of docking another ship pulled right up next to us and we were looking into another state room on another boat so instead of enjoying our balcony we had to close the curtains and not even have daylight in our room! That was the way it was the entire time of our cruise which was only from a Sunday to a Saturday. When I called Viking upon return I was told that we went in the busy season and therefore it had to be expected! Expected to pay $800 extra for a balcony that we couldn't use! There was no action to try and make it up to passengers for the inconvenience. The food was good and so was the service, but making us feel important or that anyone cared that we missed out on 3 days of our vacation NO! All Viking was willing to do was give us a credit towards another cruise and we will NEVER NEVER take a Viking cruise. Read Less
Sail Date June 2017
Viking Gullveig Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.4
Entertainment 3.0 3.8
Public Rooms 5.0 4.6
Fitness & Recreation 1.0 N/A
Family 1.0 3.4
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.0 4.5
Value for Money 3.0 N/A

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