Cruise Ratings
Sail Date: December 2015
This is our 5th river cruise with Viking. Captain Marcel Stephan is clearly a great leader and inspired his staff to deliver friendly and attentive service. We could sense the camaraderie amongst the staff and everybody seemed happy to ... Read More
This is our 5th river cruise with Viking. Captain Marcel Stephan is clearly a great leader and inspired his staff to deliver friendly and attentive service. We could sense the camaraderie amongst the staff and everybody seemed happy to be there and taking care of the passengers. Captain Stephan was constantly in attendance at all events, at each port, Viking presentations, even helping his crew unload luggage. The longship was new and well-designed. Each of the ports was beautiful and interesting. The local tour guides were knowledgeable and articulate, with a good sense of humour. The weather was exceptional, warm and most times sunny. The service and the food were consistently superior. The staff were friendly and cheerful, which added to our overall enjoyment. The restaurant staff welcomed us like we were VIP's. Even the Chef came out and chatted to us. Each menu item was well-prepared and served to us at just the right pace. It was a gastronomical delight. We would HIGHLY recommend this cruise. Read Less
2 Helpful Votes
Sail Date: December 2015
The hardest part of our entire trip was the US to Europe flight and extremely long layover. But once the Viking staff member met us upon arrival, everything from that point on went as smoothly as we ever could have imagined. The ... Read More
The hardest part of our entire trip was the US to Europe flight and extremely long layover. But once the Viking staff member met us upon arrival, everything from that point on went as smoothly as we ever could have imagined. The ship's Captain, Director and staff were outstanding. They promptly and cheerfully responded to our every question or request for assistance. The food was superb, and every meal was a feast for the eyes as well as the palate. Our stateroom was quite roomy and well appointed and the views from our balcony were breathtaking. The onboard features including the ship's tour, the cookie making demonstration, the glass blowing exhibit, and the classical music concert were delightful. Though the evening entertainment was limited to a piano bar, the pianist was talented and quite entertaining. The Excursions and local guides were excellent. We had lots of choices and ample free time in virtually every port. And upon arrival back at the ship, we were greeted with either a cocktail, an amuse bouche, or a sweet treat. The welcome reception, Captain's Reception, and farewell reception were perfect opportunities to meet new friends or reconnect with friends from previous Viking cruises. We plan to keep in touch with a number of the new friends we made on this cruise. It is no exaggeration to say that every detail of the cruise from beginning to end was perfectly planned and flawlessly executed. We were so impressed, we have already scheduled our next cruise. Read Less
4 Helpful Votes
Sail Date: December 2015
This was our second cruise, first with Viking. We did the Heart of Germany cruise for the holidays. Pros: The ship was amazing. Brand new this season. Clean and modern. The service on the boat was out of this world. The crew was ... Read More
This was our second cruise, first with Viking. We did the Heart of Germany cruise for the holidays. Pros: The ship was amazing. Brand new this season. Clean and modern. The service on the boat was out of this world. The crew was insanely committed to ensuring that all the passages had an amazing time. I don't think that their was a single time we walked by them without one of them asking if we need anything or saying hi. The captain was true leader among them. He was always working. Weather it was carrying luggage to the rooms, putting out the gangway, or just ensuring all the guest were having a great time. We saw and talked to him very day, amazingly nice guy. The service staff was hard working and some of the best I have ever come across. Everyone from the cabin stewards to the servers in the restaurants. Can't say enough good things about the staff. The itinerary was great, all the included tours were informational and well run, and the tour guides were knowledgeable and kind. Those you do have to take some buses, some trip were up to 1.5 hours ride from the boat, Viking has their own fleet of luxury motor coaches with bathrooms and comfortable seats. We literally just had to choose which tour we wanted to go on (Short, regular, or extended) and they did all the work. There is plenty of free time in each destination for exploring on your own. There were little to no kids on the boat. Few teenagers, but they were all VERY well behaved. We got to meet great people from all around the world. The ship felt like a small community that we didn't want to leave by the end of our adventure! The food can be summed up with one word, SPECTACULAR. Breakfast, lunch, and dinner were tasty and filling. VERY filling, I think I gained 15lbs. on this trip. Cons: There were a few cons, small details. The top deck was never able to be open due to the fact that on the Main river in Germany there were over 140 bridges that we passed under during our cruise. Some as low as a couple inches from the top of the boat. There is not fitness facility on the boat and the only track was on the top deck which was closed. The internet on the ship is slow, but it was fine for us. We were trying to disconnect from the world anyways. Summary: Overall I would highly recommend this cruise line and the Heart of Germany itinerary. Germany is a gorgeous country that everyone should experience once in their life. We have already booked out next cruise, 15 days in the Baltic! We look forward to travel with them again. Read Less
3 Helpful Votes
Sail Date: December 2015
My 85 year old mother had always wanted to take a river cruise in Germany. So, we decided to treat her this past year and take her on the Christmas Markets' cruise. My husband and I have cruised before (not Viking), but I have to ... Read More
My 85 year old mother had always wanted to take a river cruise in Germany. So, we decided to treat her this past year and take her on the Christmas Markets' cruise. My husband and I have cruised before (not Viking), but I have to say that this was the most enjoyable and relaxing cruise we have ever taken. Viking thought of everything and made the experience amazing. All ports had excursions that were free but incredibly informative and fun. The food was incredible, the crew fantastic and the small size of the ship made it all very intimate and comfortable. No shoving or waiting in line at a buffet, or paying extra for fine dining. There was always room in the dining room as well as the common areas without feeling like we were crowded at all. Viking also excelled at having cultural experiences on the ship that were not only informative, but also very entertaining as well. No casino (thank you!) or extravaganzas - just a very relaxing and completely enjoyable trip. It was so nice to have Viking plan everything out, down to the smallest detail, and not have to worry about logistics or make decisions that after awhile, become tiresome and sometimes stressful. We started our cruise in Nuremberg, where Viking met us at the airport and efficiently took us to the ship. Each night, the cruise director gave an overview of what was happening the following day and described the excursions. Our tours were always with English-speaking natives (one tour was with an expat from the US). We were given headsets so that we were able to hear the guides, and we didn't have to crowd around them traveling in a pack. Each and every tour guide was delightful. We also always had free time in each port for shopping or more sightseeing. When we returned, the first thing I said to everyone who asked me about the cruise was, "I can't recommend Viking highly-enough. It was truly wonderful!" Read Less
2 Helpful Votes
Sail Date: November 2015
a bit hesitant to go on a river cruise. Seen the commercials-- they looked nice but you never know. From the moment we boarded the ship we were NEVER disappointed in anything! The crew could not do enough for everyone. There was not one ... Read More
a bit hesitant to go on a river cruise. Seen the commercials-- they looked nice but you never know. From the moment we boarded the ship we were NEVER disappointed in anything! The crew could not do enough for everyone. There was not one thing that we could want for that they could not do for each passenger--well maybe the weather :) The ship was immaculate- bathroom spotless, under the bed not one dust ball or piece of dirt. restaurant was efficient and professional while maintaining a level of warmth to the passengers. Activities were available at different levels of ability. There were slow tours if you did not want to run around like crazy and enjoy the scenery. Faster ones for the more adventurous who tried to cram in as much as they could in a short time frame. We took a cabin with a veranda - which I recommend. Even though the weather was at best fair-- we did get to open the door and get fresh air and watch the beautiful castles along the river go by. We are trying to think about our next trip when we save up some money!\ Read Less
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