4 Helpful Votes
Sail Date: April 2019
About the Avalon river cruise we first learned from the internet. We booked the river cruise from Nuremberg to Luxemburg on the Main river and the Rhine river. The deal included two nights in a five stars hotel in Prague. We left ... Read More
About the Avalon river cruise we first learned from the internet. We booked the river cruise from Nuremberg to Luxemburg on the Main river and the Rhine river. The deal included two nights in a five stars hotel in Prague. We left home with high expectations and immediately in Prague we realized it was really going to be great. We met the cruise manager Tamas who was extremely friendly and helpful. From Prague we were taken by bus to Nuremberg in Germany to board the ship. And here too everything was perfect and the cabin was indeed what we saw in the advertisement. The dinner turned out to be really very good with plenty of good wines to choose from and the food was very decorative and nicely served and we had plenty of food choices. We have nothing but compliments to the organization, the cabin, the maintenance, the excellent food and the way it was served, the friendly staff, the included tours, and the whole cruising area. Read Less
11 Helpful Votes
Sail Date: November 2018
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food ... Read More
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food and some regional. The Bad - Viking has been busing their customers since summer due to low river levels. Corporate offices have known about this, yet continue to sell these trips and will not confirm this until 2 days before departure. The result is shortened or rescheduled shore trips, missing many cruising days on the river, and continued unpacking and packing. Per the other US reviewers, without threat they generally will not refund you anything to compensate for the loss of service, but may offer you a dollars off coupon good for another cruise within a year. We were supposed to be on the Tor, but also were bused to the Var, and finally the Bragi -- permanently moored in Pest. If you opt for the cheap Viking air, you likely will be on the most inconvenient flights. On the return trip, we we traveled for 30 hours, flying Budapest to Paris to Seattle, then back to the Midwest. They offer some flexibility for a $50 fee to some but did not offer this to us. Advice - Do not book this trip or perhaps other Viking European river cruises in 2018. If you must, don't bother to book an expensive upper level room, as you will not be opening your balcony in the wintertime (nor will you be cruising the promised Wachau valley for instance). Do not buy the Silver Beverage package, as you will be on a bus during some days and some evenings, not in the bar enjoying the view. Free drinks on the Bragi if that is your last day. Know that tipping is supposed to include the tour director (unknown on our previous ocean trips with multiple lines), although ours (Violetta) was quite excellent and hard working. Read Less
Sail Date: September 2018
We wanted a cruise that included Prague. This cruise started there, ended in Paris (always a pleasure), and gave us the chance to see many parts of southern Germany we had not seen before. The ship cabins were delights of efficiency and ... Read More
We wanted a cruise that included Prague. This cruise started there, ended in Paris (always a pleasure), and gave us the chance to see many parts of southern Germany we had not seen before. The ship cabins were delights of efficiency and practicality, and in our opinion were in many ways better than the very nice hotels we used at each end of the actual cruise (the heated bathroom floors were a real surprise and a major plus,). In truth we spent little time in out cabin, however, with all the tours and activities to choose from! We took as many off-ship excursions as possible, and virtually all had excellent local guides and priority access. Food was very well prepared and presented, and plentiful, at the breakfast buffet, the lunch buffet, and the dinner (which included a couple of “theme” meals). Both Shore and Onboard staff was uniformly pleasant and efficient and worked hard to meet the needs/demands of the cruisers. The very small ship nature of a river cruise meant that we were able to make many new friends even in a week’s cruise. Finally, the staff did a great job not only with the embarkation/disembarkation, but also with the many excursion departures/returns. We would highly recommend a Viking River Cruise (although out next cruise will be a Viking Ocean Cruise!). Read Less
2 Helpful Votes
Sail Date: August 2018
Because of a drought, water in the Danube was low and the ship was unable to sail to some of the places we were to visit. So, we were bused to those towns and then bused back to the ship. We did manage to sail from Nuremburg to Regensburg, ... Read More
Because of a drought, water in the Danube was low and the ship was unable to sail to some of the places we were to visit. So, we were bused to those towns and then bused back to the ship. We did manage to sail from Nuremburg to Regensburg, but then had to switch ships to one further down the river. That took an entire day. We had four beautiful hours sailing the Wachau Valley, but that was it! In the evening I thought we'd at least be able to view the river from our room, but NO because we were parked between two other boats. Before we left for our trip I'd heard that other cruise lines were giving their passengers the opportunity to cancel with a full refund. When I called Viking to check on our sailing they said everything was fine...no worries. Many of our extra excursions were cancelled. No apology from Viking, but they did give us a 25% voucher off our next sailing---FAT CHANCE! Read Less
1 Helpful Vote
Sail Date: August 2018
We chose this cruise du to the fact that it was all inclusive and the write-ups. Due to river levels we did not get to sail on the ship we paid for. This we found out the day before we boarded the ship (Scenic Amber) hence we were on an ... Read More
We chose this cruise du to the fact that it was all inclusive and the write-ups. Due to river levels we did not get to sail on the ship we paid for. This we found out the day before we boarded the ship (Scenic Amber) hence we were on an older vessel lacking amenities we paid for. At the time of booking this cruise (may 2017) we book adjacent rooms with close friends as both couples were celebrating 40th anniversary, and this trip was to commemorate this event. Upon boarding the ship found us separated substantially on the same deck. When we approached the cruise director he informed that the ships were different configuration and there was nothing he could do. We would have to take it up with Scenic at a later date. Needless to say the cruise started off totally with a crash. The change to the second ship ended up consuming almost 2 days with an evening packing, 6 hours on a bus for a 2 hour tour and an evening for unpacking into tighter quarters on "Scenic Pearl". Dining on board was average at best but should be rated at 2.5, other than the Table La Riv. Compared to other cruises I have been where dining would be 4 to 5. Read Less
6 Helpful Votes
Sail Date: August 2018
We chose this cruise because we had heard so many wonderful things about Viking River Cruises and the beauty of the Danube as it winds through Germany, Austria and Hungary. Unfortunately, our experience did not match that of our friends ... Read More
We chose this cruise because we had heard so many wonderful things about Viking River Cruises and the beauty of the Danube as it winds through Germany, Austria and Hungary. Unfortunately, our experience did not match that of our friends who had previously taken this cruise. Overall, we were very disappointed with our experience. Due to the impassable water levels of the Danube River in certain areas, we endured two significant disruptions during our 7 day cruise. The first two days were spent on the canal leading from Nuremberg to the Danube. By the time we arrived at the River it was clear that the water level was too low. On day five, we switched ships to another further up-river. This meant packing up and taking a 3 hour bus ride to the new ship. On day 6, we spent another entire morning on the bus to Budapest rather than sailing into the city. We then had a quick lunch and tour of the city. All the optional excursions were cancelled due to lack of time. We were later deposited to a 3 star hotel located outside city center where we spent the last night of our Danube River Cruise. Viking has offered a 25% voucher towards a future cruise. I believe Viking should have been more forthcoming about the low water levels and the likely disruptions to the itinerary, I do not trust Viking and will not travel with this cruise line again. Read Less
1 Helpful Vote
Sail Date: July 2018
Our cruise was scheduled to start at Nurenburg but the river levels were so low that boat only got as far upstream from Budapest as Passau, Germany. The boat was docked at a freight yard and bus trips were scheduled to the three cities on ... Read More
Our cruise was scheduled to start at Nurenburg but the river levels were so low that boat only got as far upstream from Budapest as Passau, Germany. The boat was docked at a freight yard and bus trips were scheduled to the three cities on the upper river. So there was actually very little "river cruising" for the first three days. So book your trip in the Spring instead of Summer when after levels are higher. That said, the week was wonderful with historic city tours, castles, and sightseeing. The staff were very nice and it seems that all the passengers on our boat were English speakers. The meals were excellent including both local dishes and standard fare. The actual river cruising later in the week was scenic. We often sat up on the top deck under an awning to watch the little houses, churches, and vineyards drift by. There was very little free time as the daily schedules were full of activities. There was not much night life I guess because the Social Security crowd tends to retire early after dinner. I never did find the casino or the rock climbing wall on the boat. Nice trip! Read Less
2 Helpful Votes
Sail Date: July 2018
On the Rhine Getaway cruise last year we had a fabulous time. The food was great, the trips, despite a couple of really rainy days, were enjoyable and informative. The evening entertainments were sparkling and the Programme Director ... Read More
On the Rhine Getaway cruise last year we had a fabulous time. The food was great, the trips, despite a couple of really rainy days, were enjoyable and informative. The evening entertainments were sparkling and the Programme Director Renee was lively and the life and soul of the party. Nearly all the reviews of this cruise are fulsome in their praise for the experience, and I heartily concur with them! Having had such a sterling experience last year we almost immediately signed up for the Romantic Danube cruise. Naturally having had such a brilliant experience we assumed that this was the norm for Viking. Oh dear! We should have read read the reviews. This year was a great disappointment, especially when compared to last time. Three days before departure Viking informed us that due to low water levels we would not be starting from Nuremberg but Passau near the Austrian border. We were under the impression that this was a rare event; Viking was being rather disingenuous because according to the reviews fluctuating river levels are quite common. This should be mentioned specifically in the brochure, that water levels can fluctuate and this should be taken into consideration before booking. No mention is made of this until the travel documents arrive, after you have paid in full. Further the excursions would be rearranged to suit the new schedule. So this meant the excursion to Nuremberg involved a round trip of seven hours, with little time to see the sights; added to that the visit to the Nuremberg Courts was cancelled because they are closed on a Tuesday. When we arrived at Munich airport there was a security alert causing a delay of one hour and twenty minutes before we were able to disembark the aircraft. Not Viking's fault and when we were met by the Viking rep the transfer to Passau was smooth and efficient. On arrival we were met with the sight of our mooring for the next two days. An old cement works! This was to be our home for the next two days and we had to be bussed everywhere for our excursions. Plus there was a pervading smell of sewage, which lasted for ??? several days. Last year most moorings were in or near the town centre so we could stroll off the boat and into town. Not so this year. Except for Tuesday when we actually moored up in Passau, anywhere else on the itinerary could only be accessed by coach. Our stateroom was a French balcony, but this was a waste of time because we were nearly always “rafted up” next to another Viking ship so all we saw was the state room on the other boat. No privacy at all. The curtains were drawn for most of the time. And on the Wednesday our air con broke down, leaking water all over the floor. It took the engineer four tries to fix the fault; give him his due he always arrived within a couple of minutes of being alerted. The upshot was that one night we were without air con and the weather was stiflingly hot so we had an uncomfortable night of it. In all we only had two days of actual cruising. We did cruise the Wachau Valley which was beautiful. However we missed the Danube Bend. Instead, on Thursday 2nd August, we had to moor up at Komarom on the Hungarian/Slovakia border with seven other Viking ships. The staff then told us that the ship would be going no further, due to a lack of water. Instead those wishing to visit Budapest would face a coach journey of at least one and a half hours each way. In addition, those catching an early flight on Saturday would have to pack and leave with all their belongings to stay overnight at a sister ship stranded the other side of Budapest. To say the least many passengers were not happy; notwithstanding the fact that the staff were having to drip feed the bad news. The upshot was there was no experiencing of Budapest's night life. Komarom did not have the same attractions. As compensation we have been offered 25% off the price paid for our holiday. This is in the from of a voucher which must be redeemed by the end of 2019 and the trip must be taken by 2020. No mention of a cash refund, so Viking have little to lose by this offer. On the positive side all the arrangements were well organised and went efficiently and smoothly. Our French balcony was compact but very comfortable and our steward Marius was friendly and efficient. The food was of a very high standard and we liked the regional taster menus which changed every night according to which region we were supposed to be in. Panayote the maitre d' was very efficient and friendly and special mention should also go to Aileen and Atilla our servers. In fact all the staff were very efficient and nothing was too much trouble. A nice touch was whenever possible the Captain would come and join people at their tables. Would we sail with Viking again? Yes........ BUT before booking I would advise that you read fully ALL the reviews on Tripadvisor and Consumer Affairs and Cruise Critic as well as on Viking's own website. The cruises are excellent, but you need to be fully aware of any possible pitfalls. Caveat emptor! Read Less
2 Helpful Votes
Sail Date: July 2018
Viking Cruises now has a loyal customer for life! Not only was the cruise AMAZING! But I feel like you learn a lot about a company based off of how they deal with obscacles. Four days before our cruise started, we were informed that ... Read More
Viking Cruises now has a loyal customer for life! Not only was the cruise AMAZING! But I feel like you learn a lot about a company based off of how they deal with obscacles. Four days before our cruise started, we were informed that the water was low and we would be aboard Ship Jarl (not original ship) instead of Ship Atla (orginal ship) and that there was a possibilty that if the water didn't rise, we would have to swap from the Jarl to the Atla.  How fabulous is it that the moment they knew of the issue, they informed us! When we got on the Jarl, our WONDERFUL Cruise Director, Mario, told us what he knew, what we could expect if we had to switch ships, and when he'd give us our next update. They were honest and kept us informed as they promised. Where we did have to switch ships, because mother nature wasn't in our favor, they did EVERYTHING they could to make the change comfortable. Mario worked countless hours with other individuals behind the scenes to get us to the Atla with as much ease as they could provide. All inconveniences were minimal. We had to pack and unpack an additional time. And if you can even call it an inconvenience, we were able to take the most beautiful country side drive through Germany for 3 hours. We saw farms, villages on the hill side, and gorgeous churches and their different architecture. AND a tour that they thought they'd have to cancel, Mario worked it out so we'd be able to do the tour at a later time after we reached the Atla. We were so impressed by how they handled the issue. And it's worth noting that there was another cruise line (that I can't remember the name of) that wasn't able to fulfill on their itinerary because of the low water issue as there isn’t much you can do when it’s a Mother Nature issue. Viking did everything in their power to keep us on track and they did a phenomenal job. The water level was out of their control, but they took control of the issue and provided solution after solution to keep us happy and comfortable. Now, that I've gushed a bit about how they handled that issue (and I could gush more!), I want to gush about the boat, food, staff, and tours. Boat - Easy to navigate. Even the smallest room felt open and roomy. The upper deck was perfect way to end the day. We’d watch the country side as we talked and had our evening tea. THE FOOD!! We were so fat and happy after our trip. The dinners were especially delicious and we loved that it was local cusiune!! So nummy!! Our waiters would give us their recommendations and they never steered us wrong. There were times when all the desserts looked so scrumptious, we got them all!! And had our bellies not been so happily extended, we would have had more!! Staff - Oh, the staff. It didn't matter if we were on the Jarl or Atla, the people were fabulous. Attentive. Funny. Sweet. Caring. Personable. Informative. They made life on the boat a home. We loved how quickly we were able to make jokes with them. They always remembered our drink preferences for meals and would cater their recommendations based off of what we said we’d liked from previous meals. When we’d retire to bed, a blanket that I brought from home was always folded in a new way. My favorite was when Alexander made it into a bow tie! It was a wonderful environment to be in. A huge thanks to Dragan, Connie, Jayson, Radu, Alexander, Skiffy, Emanuel, and Nikolas. They’re who we were able to personally get to know during our trip. And where we were able to get to know them, every person on those ships deserve recognition for how hard they worked to give other guests the same attention and care our little boat family gave us! Tours - Viking picked the BEST people to give tours. They were local to the area and they where very knowledgable and passionate about what we did. It was great to talk to them as they had multiple generations of family that lived in the area and were able to tell us about their own history. No book or class will ever provoke feelings or thoughts like walking around the cities with people who know not only the history stories, but their family’s history as well. You appreciate it so much more. Having that opportunity gave the cities a whole new life and meaning to me. And whether it was the included or optional tours, you can't go wrong. You learn history on such a personal level. Read Less
Sail Date: June 2018
1.Ship is new. All the facilities are high tech,Opening and closing of the windows and curtains,digital newspaper,and so on 2.The ship does not shake( pitching and rolling ) like an ocean cruise 3.Hospitality is wonderful. Crew ... Read More
1.Ship is new. All the facilities are high tech,Opening and closing of the windows and curtains,digital newspaper,and so on 2.The ship does not shake( pitching and rolling ) like an ocean cruise 3.Hospitality is wonderful. Crew members were all good smiles and good hospitality Especially, the person in the Cabin Stewart was kind 4.Convenient site where The ship was moored. In Budapest, it was in front of the Diet. Please imagine. There are the beauty of the night view spreading in front of you In Vienna, When I woke up, I saw from the room that the Millennium Tower in Vienna was shining in the morning sun. It was incredibly spectacular sight 5.Delicious food and alcohol Although it tastes good to say, it looks beautiful I took many photos of beautiful dishes I will write about this pretty experience in my blog Finally I would like to thank all the crew members p.s. Claws unlimited laundry service/Per bag?, 26€, are very Convenient I used it twice Read Less
7 Helpful Votes
Sail Date: June 2018
I was looking for a short cruise but wanted to visit a variety of countries. This cruise stopped at 6 ports. Regensburg, Bratislava, Vienna, Budapest to name a few. Excursions were informative and interesting. Local guides who were ... Read More
I was looking for a short cruise but wanted to visit a variety of countries. This cruise stopped at 6 ports. Regensburg, Bratislava, Vienna, Budapest to name a few. Excursions were informative and interesting. Local guides who were excellent. Trips partly by coach and followed by short walking experiences. Consideration given to mobility impaired customers. Early starts for the morning tours and always an opportunity for further afternoon excursions or your own free time to explore at leisure. On board service was terrific. Friendly and very helpful crew. Delicious food and all served immaculately. Presentation and variety excellent. The cabin was compact but perfectly proportioned. Had an issue with the air conditioning system but it was quickly remedied. Weather remained perfect except for one rainstorm. Umbrellas were supplied on board. All the crew were well trained, courteous and very helpful. I would recommend this cruise for the retired brigade as all on board were well taken care of. Read Less
1 Helpful Vote
Sail Date: June 2018
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in ... Read More
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in addition to a free excursion at each, we were offered really interesting options. We went on several free tours, generally great introductions to each town or city, but our favorite was an amazing concert just for Viking passengers one night in Vienna. It included a brilliant ten piece orchestra that sounded twice that large as well as two opera singers and two ballet dancers. The program was not only glorious but also interspersed with humor at times. There were several standing ovations toward the end. The food at every meal was absolutely delicious, with many entree choices as well as great buffets. Our cruise director, George, made the cruise so much fun. Along with local entertainers, George and his pianist Boris kept everyone dancing, and his humor as well as his singing was delightful. We were truly treated royally by the entire staff and can’t wait to go on another cruise with Viking. Read Less
Sail Date: June 2018
The Viking team took care of us from the moment our plane landed until we passed through airport security to return home. Everyone we came in contact with was great. The boat was beautiful. The room adequately sized but beautifully ... Read More
The Viking team took care of us from the moment our plane landed until we passed through airport security to return home. Everyone we came in contact with was great. The boat was beautiful. The room adequately sized but beautifully furnished. Food was incredible, over the top. Lots of it and all delicious. Meals from the regions we were visiting each day. Wines, too, from the regions we travelled to. The service was outstanding on all fronts. The airport team, the cruise manager, the people who greeted you every day, the wait staff, the chef, the housekeepers - everyone was courteous, friendly and accommodating. The tours were very informative. They were conducted by interesting and well educated tour guides who had a passion for their town and region. You had flexibility in your schedule, but there was always something happening. I would highly recommend Viking and will travel with them again! Read Less
Sail Date: May 2018
We had been considering a river cruise with a group of close friends for several years. Other friends had already taken a Viking river cruise and had nothing but praise for the experience. So on May 26 a group of 12 of us sailed on the ... Read More
We had been considering a river cruise with a group of close friends for several years. Other friends had already taken a Viking river cruise and had nothing but praise for the experience. So on May 26 a group of 12 of us sailed on the Viking Egil for a Romantic Danube cruise. The staff onboard was terrific, particularly our Program Director Oliver Grozner, and our waitresses Julie and Jesse. The food was excellent and the service very attentive. Most of us purchased the Silver Spirits package and the selection of wines and cocktails was outstanding. The excursions were very interesting and educational and I felt that the guides were all very knowledgeable. The sole exception would be Szentendre (outside of Budapest) which we felt to be a tourist trap We extended our cruise on both ends with 3 extra days in Prague and 2 in Budapest, both beautiful old cities with many great sites to visit. Our hotel in Prague was the Art Nouveau Palace and was very nice. The hotel in Budapest was the Hilton Budapest City, not quite up to par. The ice machine on our floor was broken and there was no safe in our room. Returned home exhausted but extremely happy with our experience. Read Less
Sail Date: May 2018
We chose this cruise for the destinations on the Danube River. We started in Nuremberg, went to Krems, Vienna, and finished in Budapest. Viking does an excellent job with the on-board services. We thought the staff through all the ... Read More
We chose this cruise for the destinations on the Danube River. We started in Nuremberg, went to Krems, Vienna, and finished in Budapest. Viking does an excellent job with the on-board services. We thought the staff through all the stations was excellent (Front Desk, Waitress, Restaurant Servers, and particularly the Program Cruise Director). Be sure to sign up for the Silver Server package (allows you to have all types of on-board wine, beer, coffee, and liquor). The evenings were wonderful - - after dinner we went to the lounge where Viking put on some brief entertainment (about 30 minutes), and then the piano musician (and a few additional instruments) played any requests. The evening winds down about 11 to 11:30 PM, so there is no disco going all night long. This is not a young adult cruise - - it is targeted for people aged 50 to 75, who are physically in good condition to take part in the excursions & sight-seeing in each town. The only 'children' on the cruise were a few college students, who were with their parents. Read Less
Sail Date: May 2018
It was our 30th Wedding Anniversary, the cabin was great. The ship was clean the Captain was great and willing to interact with the passengers. The tours were well organised and on time, tour guides were very knowledgeable and friendly. ... Read More
It was our 30th Wedding Anniversary, the cabin was great. The ship was clean the Captain was great and willing to interact with the passengers. The tours were well organised and on time, tour guides were very knowledgeable and friendly. Well done will definitely recommend this type of holiday. In closing would like to say our hotel bookings and pick ups were all arranged and the arranged transport turned up on time. Food was lovely met good people and mad friends for live. Staff all around was very helpful and willing to share information. The tours were very inter active and pleasant, had a lot of walking, took the 35 km bike tour not very strenuous, tour guide looked after groupe well. Loved every town / City we visited. I as amaz d at th staffs concern regard to the passengers well being and safety during the cruise may it be on the ship or a land tours. Thank you Read Less
Sail Date: May 2018
We selected this cruise after taking advice that the Danube was a great first time river cruise and had heard good things from other Viking customers. The cruise began the day of my 65th birthday and we spent a night in Nuremberg before ... Read More
We selected this cruise after taking advice that the Danube was a great first time river cruise and had heard good things from other Viking customers. The cruise began the day of my 65th birthday and we spent a night in Nuremberg before the cruise embarkation. Everything went smoothly. The Cabin was good and the Crew very friendly and helfpul. The initial briefing was good and afterward we had a superb dinner. The Chef was Carlito and he and his staff did a fine job all week. Meals were served at the table and I much preferred this to the Buffet service you often find on cruises where there is a temptation to eat too much. Waiters and waitresses were prompt and efficient. There was a regular menu, special menus for the day and a regional menu which we opted for most of the time. Beer and wine were free at Lunch and Dinner. The cooking was of a high standard. About 70% of the passengers were from the US with perhaps 15% from the UK and another 10% from Canada. We were in a very select group from Europe. Everyone was friendly. Most people seemed to fall into the 55 - 75 age group and mostly couples. Entertainment was provided in the lounge in the evening, but we are not lounge sorts of people. I heard that the entertainment was good. Not any fitness facilities, but the daily walks provided exercise. The boat went from Nuremberg to Regensburg, Passau, Krems, Vienna and Budapest. A tour was included at each stop and there were optional tours at various prices. The tour director was Mario and he did a very good job with a briefing and often a talk on a particular topic before dinner each evening. The tour guides were good and you had a radio with an earphone for the tours. Mobility within this age group can vary a lot and after the first day we had different designated groups: easy, regular and enhanced for the tours. Stops on the walking tours usually had seating which was appreciated. You only had to walk about 15 minutes before a stop and comfort breaks were arranged. We visited Nuremberg, Regensburg, Krems, Vienna and Budapest. For us the best days were at Nuremberg and Budapest and the tour of Gottweig Abbey in Austria although all were good. On the evening in Budapest we had a special cruise to see Budapest at night. Beautiful We took the 2 night extension in Budapest and it was well worth it. We stayed at the Hilton on Castle Hill. The room was superb with a fantastic view of Pest. We visited several museums, the Great Synagogue and the Parliament buildings. When booking places make sure that the staff know you are an EU citizen as they will assume your are American and not entitled to EU discounts. All in all a great holiday. The Viking experience and attention to detail is fantastic. We would take a Viking River Cruise again, but next year we will head for a Viking Ocean Cruise. We particularly liked the inclusive nature of the holiday with a tour included each day as well as beer and wine at lunch and dinner. At the end of the trip the only extras we had to pay were the gratuities for the crew and a few euros for laundry. Highly Recommended. Read Less
Sail Date: May 2018
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous ... Read More
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous summer, so we decide to surprise her with the cruise. Our favorite part of the cruise was Nikolai, our server who thankfully we met on the first day!!! He was absolutely incredible, speaking in several different languages to our family as we speak Russian, as well as English and conversing with our Mother, who speaks Spanish also. We felt as if he were part of our family by the end of the cruise! He was super funny, extremely attentive and perfect at his job! We also loved Zoran, Adam, Sorin and Ivaylo, they all went out of their way to make it a perfect experience for all of us!!! It was clearly evident that all of the staff, from the Captain on down to our housekeeper, took pride in all that they did for all of us! Four of us had the smaller rooms and my Mother and older sister had the larger suite, all of which were beautiful and luxurious! The best all around Customer Service and cruising Experience ever! Read Less
1 Helpful Vote
Sail Date: April 2018
My wife and I have done around 25 cruises. We have never had the level of service provided on this cruise. We spent a few nights in Prague before boarding the ship. Highly recommend doing this. Its a beautiful city. We also added days ... Read More
My wife and I have done around 25 cruises. We have never had the level of service provided on this cruise. We spent a few nights in Prague before boarding the ship. Highly recommend doing this. Its a beautiful city. We also added days at the end in Budapest. Very nice cities. The tours that AmaWaterways provided in both cities were very helpful in orienting us to the city. Plus the tours had great local guides. The hotels were top notch on great locations. This ship was not crowded. Plenty of room on the deck, restaurant or lounge. Very relaxing. My wife and I went alone. So we sat with others to eat or relax. Even tho this is not normally my thing it worked very well on this trip. The included wine may have helped . Met a lot of great people from many places around the world. The food provided at lunch was local a number of times. German food when we were in Germany goulash in Hungary ETC. very good. Dinner was high end and very good. The service was great. Very accommodating and very well trained. The room was laid out well, the bath and shower was nice. and we had no issues. If you don't want to walk as far request a room towards the lounge area. You will save a few steps. The ports were really nice and the local guides were great. If you are comparing to other ships consider this fact. The tour guides were very good. The quiet vox listening device is in your cabin to use on tours. This is really nice because you can hear even when you stop to take photos. Kudos to Roxy, Carman, Pasquel and Christian. Only names I can remember. The entire staff was great. Our room 324 was made up perfect every time. We wanted for nothing. With Christian managing the cruise and PasqueI managing the house everything was just right.I could do a review on these 2 they are that good. I didn't even mention the nighttime light tour in Budapest. Oh my. Just book it. Read Less
Sail Date: April 2018
River cruising is much different than ocean cruises. You get to know most of the crew and see the same passengers every day. You can have lengthy conversations and learn more about others on the ship. Because you are in the heart of ... Read More
River cruising is much different than ocean cruises. You get to know most of the crew and see the same passengers every day. You can have lengthy conversations and learn more about others on the ship. Because you are in the heart of the countries, not just along the coast, you learn much more about the culture of the country. The shore excursion tours are much more personal and you are told to interact with the guides and ask the “hard questions”. We thought the food was excellent. Generally the menus met or exceeded those I had experienced on ocean cruises. No fitness equipment on these vessels but they do have a walking track on the upper deck. What we really enjoyed was the sea time, because you are always in sight of land, passing by smaller cities, castles, churches and transiting 25 Locks just from Nuremberg to Budapest, as well as passing over a water bridge. Truly amazing scenery! Read Less
9 Helpful Votes
Sail Date: December 2017
AmaWaterways was our second choice when we discovered Viking had booked up this particular Danube Cruise. Our experience up to this point has been 2 ocean cruises on Viking and both experiences were 5 star. We were not sure we would even ... Read More
AmaWaterways was our second choice when we discovered Viking had booked up this particular Danube Cruise. Our experience up to this point has been 2 ocean cruises on Viking and both experiences were 5 star. We were not sure we would even like a river cruise much less go with a cruise line we had never heard of before. Our adventure on AmaStella was above and beyond our expectations! River cruising is definitely a different experience than ocean. Our ocean cruise carried approx. 800 and I believe our river cruise had somewhere around 135. That in itself changes every aspect. I cannot say that i even prefer one to the other...now I know they are each simply unique. Also unique to this particular cruise is the atmosphere on ship. The entire ship is decorated for Christmas - so lovely, sparkling and festive. One night we even helped decorate some of the trees that only had the lights trimmed. The crew provided us with entertainment one evening by "caroling". Absolutely hysterical !!!! And of course the emphasis of the excursions was on the Christmas markets in each port. Excursions: Cannot say enough about quality of tour guides, tour buses used, itinerary, etc. Again, this cruise had a special theme so no doubt excursions in the same towns and cities another time of the year are going to differ. AmaWaterways provides an incredible choice of INCLUDED excursions - high quality ones in fact. Sometimes there was one offered for those who just wanted to visit the Christmas Market and perhaps drive through the town seeing points of interest, while offered at the same port was an excursion that included walking and exploring interiors of points of interest and adding the market at the end. In Passau, there were several of included choices, one of which a 2 hour ride into Salzburg and the opportunity to spend approximately 5 hours exploring Salzburg either independently or with a guide and then the return to the ship through the gorgeous snow covered mountains to Linz where the ship had sailed while we were in Salzburg. That excursion was a no-charge. Amazing. A wonderful aspect of Ama excursions is that for almost every one, they provided an option for 2-3 levels of "walkers"...gentle, normal, active. Each level was given their own guide. Again, we found this to be ever so accommodating. Cabin: We had a room with a balcony and french balcony and it was fairly roomy. Even though we rarely used the balcony due to weather, it did provide us with more space in the actual room. Be aware that there is not a lot of useable space underneath the bed for storing actual suitcases that are very deep. Fabulous that they provide a TV that is also a computer with a keyboard. You can pull up your boarding passes for your flight home and it will print directly to the Cruise Director's printer. Same thing for tickets to concerts or whatever extra you might have booked separate from what Ama was offering. Bathroom is decent size and very bright and "new". Beds were comfortable enough. We were well taken care of by the sweet young man in charge of our room - he anticipated our every need. Dining: I rarely eat breakfast but when I was ready mid morning, I could grab a cappuccino from the machine (love!!) and a pastry from the restaurant buffet. We were rarely on the ship during lunch. Dinner was always very good but the best meal we had onboard was definitely at the Chef's Table. And just a tip: one meal at Chef's Table is included, however if you check, there most likely will be another night that they are not booked and you can enjoy a second meal there. Worth checking on! This is the only area that i prefer the ocean over the river cruise. Some nights, we were looking forward to spending at a table with others (no tables for 2) getting to know them and having a very social dinner but most nights we were tired from the day's excursions and would have preferred being able to go to dinner when we wanted, self serve a few items from a buffet, sit just the two of us and spend much less than 2 hours on dinner. That's just a personal preference and it was obvious that most other cruisers wholeheartedly embraced the "dinner experience". We are not wine drinkers so that may be some of the lure and enjoyment for some at dinner and would cause them to want to linger. Just not for us. The Ama Cruise Director for our ship was John Riley and we cannot even come up with words worthy enough to describe this man. How he does it...we just cannot fathom. His attention to detail and organization is just short of being physically and mentally impossible. He lacks in absolutely nothing (unless it's sleep)!! We are certain that our delightful experience on AmaStella can be attributed to his talents and his ability to inspire those who are working with him. He spoils you. Our plane out of Budapest did not depart until 2:00 in the afternoon yet we needed to be out of our cabin by 9:00. We were so warmly encouraged and welcomed to stay in the lounge of the ship by John until we needed to get to the airport. Despite the crew trying to get ready for the next batch of cruisers who were set to arrive at any time, again we were urged to stay onboard and partake of the food being set out for the new group and remain comfortable until it was time to leave. Oh and one most lovely thing...those who were needing taxi service to the airport that day...John personally arranged for a taxi driver to appear at the dock for every single cruiser that needed it and for every single time they needed to depart. We all waited in the lounge and he would announce when each of our taxis had arrived, we would walk off and there were our bags being loaded by the driver. We were the next to the last couple to leave the ship and the entire time we were made to feel more than welcome. So from start to finish this was a lovely, very special experience for us. Will we do it again with AmaWaterways? Absolutely!! Read Less
1 Helpful Vote
Sail Date: November 2017
Almost everything was the best. The MAJOR deficit was the bed and bedding. The bed mattress was the absolutely hardest I have ever had on any ship and the bedding was the worst! They provide a "comforter" that does not tuck into ... Read More
Almost everything was the best. The MAJOR deficit was the bed and bedding. The bed mattress was the absolutely hardest I have ever had on any ship and the bedding was the worst! They provide a "comforter" that does not tuck into the bed but sits on top of you! I, finally, got a blanket that we could tuck in and then the bedding worked. I have a hip socket and a pinched neck nerve that progressively got worse as each night passed. I will NEVER go on this type of ship in the future. Crew was exceptional other than the concierge, who was a matter of fact man who did not engage with anyone that I saw. Gave information and was simply there to do a job. Chef and food was exceptional, portions were small and wonderful. The Chef many times engaged with patrons and was fun. Special request that were not too crazy were accommodated. Cruise Director was great and funny. She kept patrons laughing and informed. In the past, we always had someone in each city come on board for entertainment, but Viking has done away with that for some reason. Read Less
1 Helpful Vote
Sail Date: October 2017
We chose this cruise for places we visited. We have never been on this part of the world and for us it was spectacular. The cabin was as expected but comfortable. The food was superb. The crew is what made it for us. We could not be ... Read More
We chose this cruise for places we visited. We have never been on this part of the world and for us it was spectacular. The cabin was as expected but comfortable. The food was superb. The crew is what made it for us. We could not be happier with all the people who worked on the boat. Everyone was very friendly and helpful. The shore excursions, for the most part were informative and enjoyable. However, the tour of Vienna was very disappointing, and the bus tours were not good at all. We wanted to take in as much as possible in the ports we visited. For the most part we were able to do that except for Vienna. After a major disappointing foot tour, we were limited to how much time we had to enjoy the city. Having said all that, we would take the same cruise again. We are looking forward to our next cruise. We and our friends are planning going on a cruise to Holland and Switzerland. Viking of course. Read Less
Sail Date: October 2017
We have been thorough Europe, but never had the opportunity to experience an ambling cruise from Prague to Budapest. Looking and the brochures, this cruise looked like a wonderful opportunity to travel uninterrupted with a 5 star line. WE ... Read More
We have been thorough Europe, but never had the opportunity to experience an ambling cruise from Prague to Budapest. Looking and the brochures, this cruise looked like a wonderful opportunity to travel uninterrupted with a 5 star line. WE WEREN'T DISAPPOINTMENT! From the moment Viking met us at the Prague airport till the moment we were personally escorted to the security line at the Budapest airport, we were immersed in Viking's special treatment of their guests. Small ship (less than 195 travelers) made it idyllic to get to know your companions and yet not feel crowded nor rushed. Staff was so friendly and went out of their way to accommodate your requests. Food was spectacular, and so were the wines served from the regions we were cruising in. The Egil was fairly new, and the cabins were comfortable and spacious. If you like small ships with excellent service and a thoughtful itinerary, this is the way to go! Read Less
Sail Date: October 2017
My wife and I were looking to take a river cruise and this cruise was recommended by our travel agent - Minnie Verburg at Marlin Travel Agency, Belleville. We flew from Toronto to Prague and spent 3 days there before traveling by bus to ... Read More
My wife and I were looking to take a river cruise and this cruise was recommended by our travel agent - Minnie Verburg at Marlin Travel Agency, Belleville. We flew from Toronto to Prague and spent 3 days there before traveling by bus to Nuremberg. Our tour guide Marten gave us a very informative overview of the city. When we arrived at the ship embarkation was very smooth. The cruise director was very informative and her nightly chats were well received. The cabin was very comfortable and the balcony was a bonus. One of the high lights was viewing the country side as we sailed towards Budapest. Meals were delightful. The buffets had ample choice and variety be it breakfast or lunch. Dinners a la cart provided plenty of choice and the quality was excellent. The staff were were very friendly and most courteous. The ports and shore excursions proved very educational. The guides were very knowledgeable. If I have a complaint there should have been two days in Vienna and two day in Budapest. There was too much to take in in one day. This cruise was a combined birthday/wedding anniversary gift that my wife and I gave each other. Yes I would go again. Read Less

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