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2 Nuremberg Scenic Opal Cruise Reviews

I recently took the Scenic Opal on the Danube to Budapest. Although not a fault of Scenic, the river level was very low and limited the ship to only one day and a couple of nights of sailing. We were bused into Budapest from ... Read More
I recently took the Scenic Opal on the Danube to Budapest. Although not a fault of Scenic, the river level was very low and limited the ship to only one day and a couple of nights of sailing. We were bused into Budapest from Komaron. However the reason I am compelled to write this review has nothing to do with the river. It has everything to do with Scenic and their awful customer service. Not once did any of the staff even apologize for the unfortunate situation and how the customers would now have to be bused several hours each day to the various land excursions. They were rushed and acted like THEY were being put out by the situation. The food quality and varieties were awful and the "special" dining options for the Portebello and La Rieve dining was disappointing to be generous. The entertainment was virtually non-existent and the views from the balconies was nothing more than other ship parked a foot outside your window. To call this a luxury cruise is completely false and I would not recommend Scenic to anyone seeking a river cruise. There are other options and to pay a premium for what is below average at best makes this a terrible value. The true test is the follow up by Scenic. After you leave the ship, they could care less about how they performed. This speaks volumes about their appreciation of the customers. Do not take Scenic. Read Less
Sail Date September 2015
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We ... Read More
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We spent about 20 hours on buses which shortened our visits to each city. We only had one day on the river cruising the rest was spent on buses. Scenic was a long way from a luxury cruise. The best part of the cruise were the local tour guides. FOOD The food was certainly not 5 star, it was buffet average food. BUS DRIVERS The bus drivers were rude, mind you with all the extra driving it would have been tough taking passengers on long day tours then driving to the next port. VIEWS When at port boats are tied together so keep your drapes closed. They concert we looked forward to at Palais Lichtenstein however it was switched to another venue at the last minute. I guess if we were given any of this information we would have chosen not to take a $1,500 a day river cruise on Scenic. Buyer Beware!! Worst 7 day vacation of my life. Thank you Scenic, I will never travel or recommend you to anyone. Read Less
Sail Date September 2015
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