4 Nuremberg Emerald Waterways Emerald Sun Cruise Reviews

The crew handled the embarkation and disembarkation expertly. The only glitch was that my husband's baggage was set aside to the new passenger side at the end instead of the leaving passenger's. Not sure how this happened as they ... Read More
The crew handled the embarkation and disembarkation expertly. The only glitch was that my husband's baggage was set aside to the new passenger side at the end instead of the leaving passenger's. Not sure how this happened as they were together outside our door. The ship feels new and is organized very well. Unfortunately, it was cool and rainy so we didn't get to use the space at the top of the ship which would have been nice. The ship was always very clean as was the cabin. The cabin has a lovely full-length window that pulls down half way allowing for a balcony feel. The cabin is small as I imagine most are on cruises (this was our first cruise) but very well appointed and we felt very comfortable relaxing there when that's what we wanted to do. As I have food intolerances, there was a detailed menu sent to my room daily with the foods I could not have highlighted. This I considered above and beyond. However, the food was not always substituted - sometimes the offending item was just left out (ex. a salad with no dressing) and one night I was given a meal with dairy and gluten having been told it had none. Other nights, the meals had good substitutions. The lunch and breakfast always had lots of options so I never felt deprived at all. The shore excursions were excellent and we treated ourselves to the Viennese concert which was well worth the money spent. The service was exemplary and the crew always friendly and eager to please. The entertainment was spotty but we really didn't expect much in terms of that anyway. Read Less
Sail Date July 2017
I have just returned from a week's cruise on the Danube from Nuremberg to Budapest. This is my second river cruise. The first being on The Nile, 9 years ago. The ship was lovely. Well appointed and spotlessly clean. Our cabin ... Read More
I have just returned from a week's cruise on the Danube from Nuremberg to Budapest. This is my second river cruise. The first being on The Nile, 9 years ago. The ship was lovely. Well appointed and spotlessly clean. Our cabin was luxurious and comfortable and we received a free upgrade. Many people we met had also been upgraded which leads me to believe that this is Emerald policy if they have empty rooms - and a good one! My only criticism about the accommodation is that the lounge and dining room were not big enough for the number of people on the ship and it was difficult to fit everyone in. You were often left looking around for a table at meal times and we had to get to the restaurant early and queue to ensure that we got a table that accommodated 6 people. We chose to eat in the lounge area for lunch because it was more relaxing. Had the weather been better, I expect that the top, outdoor deck would have been utilised more relieving pressure on the other rooms but this wouldn't make any difference at dinner time and in the evenings. Food was plentiful and of very good quality but the wines on offer could have been better. We did, eventually, find a wine that suited us but always had to ask for it specifically and often wait for it to be found. It was nice to have the option to eat in the dining room or the lounge. Several members of our party chose the 20 euros per day drinks package. This was excellent value for money but, sadly, didn't include sparkling wine. Entertainment was low key. There were two external and two in-house shows. All were very good. It would have been nice to have a show of some sort after dinner each evening, too. The pianist in the evenings was excellent but little variation. Service across the board was excellent. The staff work as a team and are an asset to the company. We were invited to dine with the Captain one evening, which was a wonderful experience, and my brother-in-law, who celebrated his birthday on the same day, was made to feel special leading to a great evening. Shore excursions were good. All of the guides were helpful and spoke very good English. However, the walks were very short. Our group had an average age of 63 but found them too easy. It seemed that they were geared for older people (the average age on the ship must have been about 70). Overall, we had a great time. We saw lots and had many laughs. Unfortunately, the weather wasn't always kind to us but that's how it goes. If I were to go on a river cruise again, I would certainly choose Emerald as I know that they would give me a quality experience. Read Less
Sail Date October 2016
The Emerald Sun is a modern River vessel launched in August 2015. We started from Nuremberg flying into Munich unfortunately no time to explore area before departing. The Emerald Sun is laid out over 4 decks - 3 accessible by lift. (-1 ... Read More
The Emerald Sun is a modern River vessel launched in August 2015. We started from Nuremberg flying into Munich unfortunately no time to explore area before departing. The Emerald Sun is laid out over 4 decks - 3 accessible by lift. (-1 0 1) Sundeck only accessible by stairs. After boarding transfer at Munich we didn't have to handle luggage until unpacking in cabin. The Cabin My cabin was a Panoramic Balcony room which meant a full glass window that opens often called a French Balcony, The room was a bit tight of space when set up as a twin rather than a double with a gap of about 18" between bed and bathroom door. As a double about 28" meaning if you have a mobility issue may be tight. The bathroom door is opposite main window so you need to think when coming out of shower, they do provide a robe (one size fits all. lol) so you need to make sure heavy blind down if you have a 200 number cabin as you are at ground level and can be overlooked. The mattress was a memory foam type and pillows very soft looked thick but compressed very quickly (Either fibre or foam crumb type) so you may need to use that extra one. Duvet was feather filled which may affect some guests. The wardrobe is a decent size 20 hangers and 2 large drawers. A mini-safe, hair drier and a chargeable minibar. The balcony area has two chairs and a table. No kettle in room however bottles of water are provided to drink. A large flat screen LG Tv with movies and info centre to help guests. The Emerald Sun do not have any cabins for Less Mobile. Instead of do not disturb signs the ship has a switch which turns on a Red light to advise do not disturb, however our cabin stewardess didn't take any notice of this. The cabin are very clean and uncluttered with very neutral colours, it would have been nice to have had a bit more colour. The Restaurant The restaurant is on the Ground Floor with a large mix of table from 2 to 12 with an open seating policy. Most meals are served here accept light meals, mid morning, afternoon tea and late night snacks which are served in bar. Breakfasts are buffet style with a selection of fruits, yoghurts, cereals, juices, cold meats and cheeses, pastries, salad and cold fish cuts, hot items including thin sausages, bacon streaky, beans, potato cakes, scrambled eggs, boiled eggs, and an omelette bar which also cooks fried and poached eggs. Tea and coffee brought to table by waiters. Lunch is again buffet style offering starter, soup, salad, entree and dessert normally a selection of regional dishes included. Wine/beer or soft drinks included. Dinner is normally waiter serviced except on embarkation night and on concert nights etc, and is normally starter / soup / entree / dessert / tea or coffee. Wine/beer or soft drinks included. Extra course on Captains and Gala dinners. The menu changes daily. Always available for lunch dinner as back up - Rump Steak, Grilled chicken or salmon. Bar The bar offers a wide selection of both alcoholic and non alcoholic drinks with waiter/waitress service accept for tea and coffee where a self service machine is found at the back of the lounge bar (you can get drinks here 24/7) - Hot chocolate and herbal teas also available as no tea/coffee facilities in cabins - some guests arrived in nightwear / robe . Bar closes when last person goes to bed. George plays piano and acts as DJ. Team are very friendly managed by Dragonara. Lectures and entertainment also put on here. Only other area is pool / night cinema . Small pool during day and gym with running track on sun deck Excursions Many of the excursions are walking so please make sure in correct pace as I found as cruise not so busy some where to fast with timings not adequate for older guests or those with some mobility issues. Cruise Director / Reception / Staff in General All main staff very helpful and friendly and speak English although room attendant had limited knowledge of English. Cruise director very good. Read Less
Sail Date November 2015
The brand new SUN is a nice ship. The beds are comfy, the opening windows are a nice touch and the food is pretty good. The staff were also very good. As this was the maiden voyage, there were some teething issues; hair dryers turned up ... Read More
The brand new SUN is a nice ship. The beds are comfy, the opening windows are a nice touch and the food is pretty good. The staff were also very good. As this was the maiden voyage, there were some teething issues; hair dryers turned up late, the pool wasn't in action until about day 4 and then it was very cold. Our bar fridge did not work for the entire trip and the light above our sink liked to blink off occasionally. For the most part, food was pretty good but often the cooked food (in the warming plates) were warm-ish. Also, I'm gluten free and it seemed like the waiters weren't well educated about what that meant and it wasn't always easy to get GF food. However, once I started speaking directly with the Maitre D or the chef, things were better. So don't be shy! My main gripe, as someone who is not yet retired, was the early timing of breakfast. Cooked breakfast was offered between 7 and 9. I don't usually get out of bed before 9 on holidays! So if I wanted a fried egg, I had to set the alarm. Setting the alarm is not really my idea of a holiday! Also, because of the early starts, we tended to do our own thing and only took advantage of 2 included tours. The first one was a bit dry but the 2nd guide was really funny and made the tour more enjoyable. If you have walking issues and/or you don't mind getting up early EVERY DAY, then you'll be fine. They did offer us a lunch when we embarked. Earlier reviews about starving until dinner on the embarkation day is no longer true. The self-serve coffee/tea is really good but a queue would often form since there is only one machine. All in all, I don't think I'd do this type of cruise again, but it was an interesting experience. Read Less
Sail Date April 2015
Emerald Sun Ratings
Category Editor Member
Cabins 4.5 4.7
Dining 4.0 4.2
Entertainment 4.0 4.0
Public Rooms 4.5 4.7
Fitness Recreation 4.0 3.9
Family N/A 3.9
Shore Excursion 4.0 4.5
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 4.5 4.3

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