Sail Date: June 2019
We chose Emerald because of the help staff at time of booking and we are glad we did. The planned our entire trip including our flights and everything went very smooth. The entire staff was friendly and made sure we had whatever we needed. ... Read More
We chose Emerald because of the help staff at time of booking and we are glad we did. The planned our entire trip including our flights and everything went very smooth. The entire staff was friendly and made sure we had whatever we needed. Our cruise director Luka was fantastic and extremely organized and knowledgeable of the towns and culture. He also was a great musician and tour guide along the river. The food was very good and gave us a taste of the different areas we were going through. The activities were well planned out and fun, everything was done on time and the guides did a good job. The cabins are nice and the balcony window that you can lower is great! Our room was always kept clean and the beds were comfortable. I highly recommend EMERALD CRUISES to anyone interested in a luxury trip on the river Rhine. Read Less
1 Helpful Vote
Sail Date: June 2019
My wife and I recently turned 60 and were looking for a once-in-a-lifetime experience. We found it and couldn't be happier. From the moment we arrived we were kept very busy, well fed, and wonderfully entertained. The trip more ... Read More
My wife and I recently turned 60 and were looking for a once-in-a-lifetime experience. We found it and couldn't be happier. From the moment we arrived we were kept very busy, well fed, and wonderfully entertained. The trip more than matched our expectations. As with any such excursion, there are bound to be an occasional glitch to the schedule, but the crew was able to improvise and all was good. For example: We were scheduled to sail on the Emerald Destiny from Nuremberg to Budapest, however an issue with the locks downstream of Nuremberg necessitated us being transported directly to Regensburg where we embarked on the Emerald Star. We missed Nuremberg, but had a full day and a half in Regensburg. From what I've been told, we didn't miss much in Nuremberg and had a wonderful time exploring Regensburg. We took in the extra side-trip to Salzburg and enjoyed wandering the streets there after our guided tour. My wife is a huge Sound of Music fan and lover of Mozart, so that was very special for her. My only criticism of the trip was how our tour guides on the bus from the ship to Salzburg would point out things they could see out of the front of the bus. Unfortunately, unless you're sitting in the first couple of rows, you really can't see what they are talking about. Vienna unfortunately was essentially closed for the day for a national religious holiday (Corpus Christi Day). None-the-less, it was fascinating to see and walk around the old town area. We attended the evening concert while in Vienna. If there was a part of the trip that I didn't feel we got our money's worth, this was it. It was only a small 8-piece chamber orchestra with two vocalists in a small performance hall. (flat floor, folding chairs, no A/C) The music was wonderful, but the added excursion was way overpriced. I'm sure we could have found an alternate performance elsewhere that evening in the city at half the cost. I just hope the musicians were well paid, but I doubt they were. One of the highlights of the trip was the home visit that was arranged in Bratislava. We were divided into small groups and escorted to visit with a local family. It was a perfectly delightful way to spend an afternoon. A moonlight cruise up and down the Danube in Budapest was also listed, but in light of the recent disaster involving a Viking river cruise ship and another harbour cruise ship, all such trips have been cancelled until further notice. The crew planned a party on the upper deck instead, but a thunderstorm rolled in and forced the party indoors. So don't expect any night cruises in Budapest for the foreseeable future. Overall, I would highly recommend the trip to anyone who asks. There would be nothing stopping us from doing another river cruise with Emerald, but we have so many other destinations in the world that it is very unlikely we'll do it again. Read Less
3 Helpful Votes
Sail Date: July 2018
This was our first River Cruise we will repeat. We chose Emerald because Senic included drinks all day and we do not drink as much. We were told that Emerauld's quality was outstanding for less as Wine and beer and soft drinks meals ... Read More
This was our first River Cruise we will repeat. We chose Emerald because Senic included drinks all day and we do not drink as much. We were told that Emerauld's quality was outstanding for less as Wine and beer and soft drinks meals only. We did have a few drinks between meals but mostly at the beginning of the cruise and used our credits on board to pay. The care with our Cruise director Darren was outstanding so was the whole crew .Each night we get explanations on the next day activities and countries what excursions to choose. There is lots of free time if we choose to do nothing. They truly care. Darren went out of his way to accommodate us during the heat wave to make us comfortable during excursions. The Captain is the only one who risked going through the low water levels we stayed informed all the way. Precautions were taken and we felt secure. The comfort on the ship is outstanding. Air conditioning on-going. Sheets and bed all is top quality. Embarkation and disembarkation are easy pizzy! No hassle, no climbing stairs, waiting for contents to be checked, many entrances to come in or out from, good monitoring of passengers entering or exiting ship even when anchored with other ships. Activities with music and dancers from different countries were awesome and had us all participating (no obligation). Loved that the tips were included no extra to pay ever!!! We loved Vienna. The after thought is spend less time in little countries such as Lynz and Durnstein and more in bigger countries like 2 days in Vienna as it was in Budapest. Vienna is wonderful the history, the buildings, the sites...we would like to return to spend one week in Vienna only. Concert in Vienna is a must. Family visit in Bratislava is high on our list of likes. The Budapest part is something to remember for the rest of your life. We took the option to stay in Budapest and regretted it simply because Emerald excursions did such a good job at showing us the country plus the night cruise was breathtaking, 2 days more cost us over $1000. (we had to pay for our excursions, food and all) and not worth it because we had covered so much with our guides for free and great explanations. First 3 days in Prague were very well organized, our tour guide was perfectly bilingual, helpful and knowledgeable. She told us so much on on each one of our tours we really enjoyed those 3 days. The bus to Nuremberg on the 4th day made us wonder why we left Prague so late. We were under the impression that there was an organized tour in Nuremberg before boarding the ship. We left Prague at 1h30pm it took us 5 hours to get from Prague to Nuremberg. The meal stop (at our expense) was in a mcDonalds on the side of the road. Could have had a lunch packed for us from the hotel before leaving or go to a local restaurant? Anyhow, this stop is not representative of the ship standards and was very disappointing in terms of a short visit in Nuremberg and food but we should of understood at that moment that the food standards of Emerald are far from ours... Speaking of food... If you like veggies and soup (soups were very good but very salty) bread and cold cuts and desserts you are in for a treat also, there were many fruit and nuts to choose from.I have travelled more than my share business and pleasure, sea cruises, organized or not trips, it is the first time I come back having lost weight because nothing on the menu turned our crank! Nothing refined...I can appreciate we ate local...goulash, sausages, sauerkraut, shneizell we had the impression that nothing was freshly made more like warmed up cafeteria and fat. There was an option choice for those who did not like the day menu, steak, salmon or chicken breast. Steak was not the best quality and lots of pulling to cut, if you like your steak medium rare by the time they come up the stairs and serve it continues to cook and turns out to be well done; the chicken is more like an overcooked thin cutlets=dry like cardboard, salmon very dry and small portion. Captain's night Chateaubriand and fish the portions were so small 3 bites later and it was gone, night of the Celebration supper Beef cheeks tasted like plastic (could not eat it had a salad with cheese) . Lunch is a buffet pretty much always the same. I hate to post such a bad review for food because all the rest was soooooo over the top excellent.But for our group food kicks the experience up a notch! We would like an explanation of why the quality was so poor it will help us choose our next cruise. I do recommend this cruise and if food is important for you then ask more questions before you book. Read Less
1 Helpful Vote
Sail Date: July 2018
We are regular ocean cruisers, but were hesitant about river cruise, wondering what it was like, whether it would be too small etc. This review will cover the excellent and maybe some other aspects you may wish to consider. We traveled ... Read More
We are regular ocean cruisers, but were hesitant about river cruise, wondering what it was like, whether it would be too small etc. This review will cover the excellent and maybe some other aspects you may wish to consider. We traveled on the Danube, joining the Destiny at Budapest and finishing at Passau. We had a lower cabin with restricted view. We flew back via Munich. So arrival and embarkation was fine. Emerald arrange everyone to collect from various planes so we had about 30 mins wait before going on the bus to the ship. Getting on was very straight forward. The river water was low and someone tripped and the slope was quite steep, however the low water meant that not all ships following us got through. So whilst good weather is often an advantage I will be looking to see if there are exceptionally low water conditions as part of my planning - This was chosen at the last minute. We don't normally do trip but short trips were included in the price, these help orientate us in whatever town or village we were in and were great. We also had some really great entertainment, for example, in Vienna, we went to the Arsenal (a war museum) one evening, for bubbly and in this venue we were entertained by a Strauss music concert and lieder, then a Q&A and dance routines by Vincent and Flavia (ex-Strictly Come Dancing fame), ex-world champion Argentine Tango dancers. They gave us a dance lesson the next day and were very funny and charming. Other on-board entertainment was local and maybe not to everyone's taste. There is no real room for dancing (a postage stamp of a dance floor), it's not really that type of trip. The food was excellent, with local delicacies on offer each evening. There is only one set time for dinner, however no fixed seating, so if you end up sitting with someone you don't like, you can avoid them the second time. the average cruiser appeared to be older active person (there's often quite a bit of walking in the orientation trips). The Austrian and Bavarian villages often have old uneven pavements and can be on hills. They also offer free bike excursions (or you can simply borrow a bike). The weather was exceptionally hot and many destinations don't have air-conditioning, so if going at a hot time of year bring a fan! The ship, however, is just right, neither too hot nor cold. We first thought of buying an upgrade to a balcony, but this was rather expensive. We are glad we didn't as often those with windows couldn't see out as on canals and rivers, other ships have a habit of tying up against you at night, so it would be only of benefit when cruising during the day. The horizon lounge offered great views and some people spent the cruising time on the top deck. It did not feel crowded, even at lunch time and no long queues or aimlessly trying to find a seat as we have done in ocean going vessels. The food was surprisingly good with options of Hungarian, Austrian and Bavarian dishes on offer as you went through those countries. Wine and beer included at lunch and dinner. The cabin was fine, and as I didn't need to bring formal wear, there was plenty of storage space. Ladies did dress up slightly on some evenings, but not as formal as on larger ships. It was too hot to wear a jacket, so smart/casual trousers and shirt was fine for evening. There was a slight whoosh, from the toilets as they flushed (powerful flush!) and sometimes you would hear this in the mornings, but no-one else seemed to notice. Shower was excellent. The only slight niggle was disembarkation and being at the airport four hours before our flight (which ended up being delayed by 1.3 hours, missing our connection, necessitating a 12 hour overall door-to-door journey- not Emerald's fault but we will add on some days at the end on our next cruise.) The destinations were interesting, beautiful and allowed for enough cruising/visiting time. Almost wanted to do a back-to-back as every destination was worthy of more time spent in it. Service was exceptional in all departments. It was our first river cruise and won't be our last! Read Less
Sail Date: July 2018
Been with Emerald Waterways before, we were very pleased with them and wanted to do a different part of the Danube. This was a new ship in 2017 and everything was sparkling as usual with Emerald. The staff are very friendly courteous and ... Read More
Been with Emerald Waterways before, we were very pleased with them and wanted to do a different part of the Danube. This was a new ship in 2017 and everything was sparkling as usual with Emerald. The staff are very friendly courteous and efficient. The service could not be faulted. The weather was good but the water levels very low which required the captain to alter the schedule a little to get past the restriction which he did successfully, when other boats were stranded. He had to empty the swimming pool briefly to reduce weight and gain sufficient clearance(3 cm). Something to think about when taking river cruises in the Summer months. The on- board spending allowance(200 euros/ cabin) was very helpful in buying gifts. The menu choices were extensive and the food delicious, and with the generous wines at meals, we felt it was unnecessary to buy the drinks package. Read Less
Sail Date: July 2018
We booked the cruise a year in advance so we got a good deal. We wanted to add an additional day on at the beginning, so that we could visit relatives and this was arranged by Emerald without any problems. Embarkation and ... Read More
We booked the cruise a year in advance so we got a good deal. We wanted to add an additional day on at the beginning, so that we could visit relatives and this was arranged by Emerald without any problems. Embarkation and disembarkation went very smoothly indeed. The ship was extremely clean and tidy and all of the staff were very friendly, polite and helpful. The cabin was always clean and very tidy and the swan that the lady made out of two towels one day was brilliant! The waiting staff and others laughed and joked with us and the other passengers!! The food was extremely good and you could eat as much as you wanted at the buffet breakfast, lunch and afternoon tea. The service overall was superb. The entertainment on board was great and the various groups that came on board were very good. The resident singer/keyboard player was extremely talented. The guided tours were very informative and the guides' English was always very good. The only problem was that the guide in Budapest, didn't wait for everyone to get off the bus, before moving off, which meant that a group of us lost him a couple of times. The trip in Bratislava to visit a lady in her home, was the highlight of the whole trip for us. It was extremely interesting to be able to talk to her and to find out her opinions about life during Communism and life afterwards.Our interpreter, who was a 16-year old lad called Oliver had superb English and I was very impressed with his language skills for someone so young!!! The cake and drink that she gave us was delicious. Something on the boat that we felt was not good at all, was a step that a man fell over in the restaurant on the ship. I also nearly fell over on it, although I had been told that it was there. It was a step at the far end of the restaurant (at the front of the ship) and it was only about 3 inches or so high. However one dark carpet finished before it and the actual step was covered by another dark carpet, so that it was not very visible at all. I think that there needs to be some obvious tape or some form of marking it out to people, so that they can see it much more easily... All of the staff onboard were brilliant, but Darren the Cruise Director was a star, as he not only ensured that we were fully aware of what was happening, where and when, but he also produced our luggage tags for us before disembarkation and was on and off the boat on disembarkation day with every group of passengers, checking that our luggage was there and saying goodbye to us. He was also a very funny entertainer during the daily Port Talks and the little readings that he did just before we went to dinner were hilarious. He's very good with accents too!!!! Unfortunately, me and my Mum got tummy bugs a few days after the end of the cruise, but at least it was much better that getting them during the cruise. An extremely enjoyable and informative cruise and I wouldn't hesitate in using Emerald again. Read Less
Sail Date: July 2018
The itinerary featured several cities that we were keen to visit as well as the Danube experience. The daily activity options were varied which met the needs of the very active as well as those who wanted a more gentle approach to the ... Read More
The itinerary featured several cities that we were keen to visit as well as the Danube experience. The daily activity options were varied which met the needs of the very active as well as those who wanted a more gentle approach to the trip. We wanted to make the most of the day time cruising experience which worked well. If the ship was cruising at night it was vert restful looking out of the cabin window seeing the water passing by. The food was very good as was the wine and other beverages. The wine changed daily as did the menu to feature the local cuisine and wine region One very impressive aspect was the excellent team spirit demonstrated by the ships team Without exception they were all very customer focused and attentive. The cruise director was extremely good and all tours were well organised. Great thought has gone into ensuring a great customer experience by Emerald/. Read Less
1 Helpful Vote
Sail Date: July 2018
The staff were very attentive and very friendly it was obvious they were having fun and this was infectious creating lots of fun for us. The itinerary was well organized with many excellent day trips to a wide variety of places. Each one ... Read More
The staff were very attentive and very friendly it was obvious they were having fun and this was infectious creating lots of fun for us. The itinerary was well organized with many excellent day trips to a wide variety of places. Each one provided uswith well informed guides who were very easy to listen to and who helped us to see and understand the history and culture of their destination. The food was very well prepared with buffet style breakfasts and lunches. Dinner allowed much variety and was aka cart. Foods of the region were featured as well as steak salmon or vegetarian meals. The cabins were perfectly laid out and provided us with just enough space and all the necessary amenities. There were numerous extras with regards to local entertainers and added programs that enhanced our trip. There were no hidden fees everything was included. Our cruise director Darren ensured everyone enjoyed as much or as little as they wanted. We would book another cruise with Emerald. Read Less
Sail Date: June 2018
We embarked on our first class cruise to a lovely welcome by staff and were quickly ushered to our beautiful room. Our cabin steard, Jalena, explained the details of the room and continuously assisted us throughout the week with advice, ... Read More
We embarked on our first class cruise to a lovely welcome by staff and were quickly ushered to our beautiful room. Our cabin steard, Jalena, explained the details of the room and continuously assisted us throughout the week with advice, kind words and an ever present smile. The food on the journey was wonderful. We had no complaints with any meals. Each of the ports were extremely interesting and tours were provided highlighting each city. Especially satisfying was the visit to a family's home outside Bratislava where we enjoyed an afternoon with the locals. What a nice touch! Embarking and Debarking were flaeless due to the efforts of Darren, the Cruise Director. The man never stops trying to ensure that everything runs smoothly throughout the week. He even arranged transportation to the airport for us two days after we left the ship! We would not hesitate to sail with Emerald again. Read Less
Sail Date: June 2018
1.Ship is new. All the facilities are high tech,Opening and closing of the windows and curtains,digital newspaper,and so on 2.The ship does not shake( pitching and rolling ) like an ocean cruise 3.Hospitality is wonderful. Crew ... Read More
1.Ship is new. All the facilities are high tech,Opening and closing of the windows and curtains,digital newspaper,and so on 2.The ship does not shake( pitching and rolling ) like an ocean cruise 3.Hospitality is wonderful. Crew members were all good smiles and good hospitality Especially, the person in the Cabin Stewart was kind 4.Convenient site where The ship was moored. In Budapest, it was in front of the Diet. Please imagine. There are the beauty of the night view spreading in front of you In Vienna, When I woke up, I saw from the room that the Millennium Tower in Vienna was shining in the morning sun. It was incredibly spectacular sight 5.Delicious food and alcohol Although it tastes good to say, it looks beautiful I took many photos of beautiful dishes I will write about this pretty experience in my blog Finally I would like to thank all the crew members p.s. Claws unlimited laundry service/Per bag?, 26€, are very Convenient I used it twice Read Less
Sail Date: June 2018
My partner is decidedly uncomfortable on the open seas, so we thought this might be a less challenging way of experiencing a cruise - we were not disappointed! We take the view that in most cases you get what you pay for. On paper ... Read More
My partner is decidedly uncomfortable on the open seas, so we thought this might be a less challenging way of experiencing a cruise - we were not disappointed! We take the view that in most cases you get what you pay for. On paper Emerald were more expensive than some of their competitors, but given our experience this premium was well worth paying. We chose the Nuremberg - Budapest direction of travel and this provided a slowly developing crescendo of stops culminating in Budapest - which was a totally unexpected delight! I have a linguistic problem with what was described a 'Panoramic Balcony Suite' - it was technically none of these things but there is no deceit here - there are some very informative videos on Emerald's website so you can see what you're going to get. The ship was pristine and the service throughout was excellent - you quite quickly slip in to the relaxed pace of life. Shore excursions were well organised and the guides suitably informative - particularly interesting were glimpses of life behind the iron curtain. Read Less
Sail Date: June 2018
Typically, we have chosen a more independent style of travel, but with everyone raving about river cruising we thought we would give it a try. Overall, this seemed to be a good company to cruise with. It is mostly all inclusive unless ... Read More
Typically, we have chosen a more independent style of travel, but with everyone raving about river cruising we thought we would give it a try. Overall, this seemed to be a good company to cruise with. It is mostly all inclusive unless you want to drink all day long. Wine and beer are available at meals and there is no limit. Included activities are mostly walking tours, however you can also bike if desired. The tours are educational, but because the guides have to adjust to all health and walking levels they tended to be less vigorous than what I would want. This is not a fault of the company, and they did try to gently organize groups into like fitness levels. Overall, I did like this company to cruise with, but I came away with the feeling that river cruising was not for me. It is far too structured for my liking and there were days that I felt herded like cattle to get the walking tour over with, back onthe boat and eat again! My LEAST favourite part is the line up to get into the dining room at dinner. They want everyone there at the same time as their food service is very structured. I understand why this has to occur, but it makes for a very un-relaxed feel at dinner. The buffet at breakfast and lunch is average quality....nothing outstanding but always good. The layout for traffic flow needs to be improved. Read Less
11 Helpful Votes
Sail Date: October 2017
We chose this cruise because a) River cruising was something new to us, and the itinerary included places we have never been, and b) the company promised to include so much in the overall price, it seemed to be extremely good value. We ... Read More
We chose this cruise because a) River cruising was something new to us, and the itinerary included places we have never been, and b) the company promised to include so much in the overall price, it seemed to be extremely good value. We hadn`t heard of them before we saw the promotion material, so took a risk. However, we were delighted with the quality and quantity of everything that we experienced during the holiday, and had no complaints. On the strength of this one recent holiday with them, we would thoroughly recommend them, and would definitely cruise with them again. We were met at the destination airport by a rep, and the transfer to the ship was effected smoothly. We were all given a complimentary bottle of water on the coach. On arrival at the ship, we were met by smiling staff, hot flannels, a refreshing mocktail, help with hand luggage, and all the information that we needed at that point. The ship was absolutely spotless in every area, and all week, we saw staff work hard to keep it that way.All staff were helpful and respectful, and we felt very spoiled from start to finish. Our cabin was spacious and relaxing to be in. There was plenty of storage, everything we could need ~slippers and robes, quality toiletries, even an umbrella and hiking poles provided for excursions.There was also an ingenious "pen" system provided for every passenger, with an earpiece, which meant that on guided tours, you could clearly hear the guide, even if you were at the back of the group, or a lorry went past. Much appreciated by us, as we both have "middle age hard - of - hearing" problems. The restaurant was lovely, the food amazing and plentiful. Menus were geared to the countries we were visiting. Wine,as much as you liked, was included as standard at mealtimes. We thought that this might mean that it wasn`t anything special, but we were wrong. Wines were carefully paired to the menu, of a high quality, and delicious. The public areas were very comfortable, never a problem to find a seat. There was a state of the art coffee and hot drink dispenser in the lounge and also the pool area, which meant that you could have a quality, barista style drink, from a wide choice, whenever you liked, all included. Also included was a tour out almost every day, and the guides were great. Also included were several "experiences", which were quality enhancements to the holiday. These included local bands and folk dancers, but the highlight was visiting the home of a local couple in a village in Slovakia, having tea and cake, a walk around their smallholding, chatting and exchanging cultures, and later, some of their own wine, and some homemade cheesy delicacies. All this included in the basic price! We also had 150EURO credit each, which we were hard pushed to actually spend, because so much was included. We were blessed with amazing sunny weather each day, and had a fabulous time, which we will remember for a long time to come. Read Less
4 Helpful Votes
Sail Date: October 2017
This was our first river cruise having ocean cruised for many years. We weren’t disappointed, the cruise, the ship, food, tours and entertainment far exceeded our expectations. Nothing was too much trouble for Emerald and our cruise ... Read More
This was our first river cruise having ocean cruised for many years. We weren’t disappointed, the cruise, the ship, food, tours and entertainment far exceeded our expectations. Nothing was too much trouble for Emerald and our cruise director Wes was absolutely fantastic. We were very lucky too as the weather was about 70 deg every day with clear blue gorgeous skies. Everything was thought out in great detail, even the walking tours thought about everyone involved with normal pace walking, faster pace walking and a guide for the not so active walker. Commentary came through little hands sets/earphones tuned into the guide you chose. The ship was beautiful, very decadent and spotless. Our cabin was beautiful with plenty of space, bathroom beautiful. We couldn’t fault the food, so much choice from the buffets to the served evening meal. There was plenty to do as there was always a guided tour, sail along the beautiful scenery or just relaxing inside the beautiful lounge. Service was wonderful, nothing too much trouble and everyone was so friendly, Like one happy family. We were please with all the ports from Nurenberg to Budapest. Bratislava was very quaint and the afternoon tour to have afternoon tea with a family was brilliant. The highlight I think was the optional tour to an evening concert in Vienna, it was simply wonderful. I can’t praise this cruise enough and we shall certainly return to Emerald in the future. Read Less
3 Helpful Votes
Sail Date: July 2017
This cruise was chosen because of its itinerary and duration. I had not previously visited the cities included and had not experienced a river cruise. Overall the organisation and provision of the whole package was very good. My only ... Read More
This cruise was chosen because of its itinerary and duration. I had not previously visited the cities included and had not experienced a river cruise. Overall the organisation and provision of the whole package was very good. My only criticism of the travel arrangements was a 4 hour lay over at Frankfurt airport on our return to the UK. The ship was new so all onboard facilities were up to date and in good order. The dining procedures and quality of food were also very good other than the provision of adequate menu options for my wife in the early part of the cruise. She is vegetarian and this was documented in advance. Following a mix up in internal communication she was left on one occasion with a green salad only. This was subsequently rectified adequately by the restaurant manager and chef. Entertainment was minimal onboard but not unexpected. On this type of cruise I do not feel it is required. Service was very good by all crew members without exception. The excursions were all of great interest with expert and efficient guides. All arrangements were efficiently managed for the comfort of passengers. My wife and I would look to book again on a different itinerary. Read Less
2 Helpful Votes
Sail Date: July 2017
We had received recommendations from some friends that Emerald were good. That was an understatement, as the cruise the Emerald Destiny was excellent. The organisation from the time that the booking was made was superb. Every member of ... Read More
We had received recommendations from some friends that Emerald were good. That was an understatement, as the cruise the Emerald Destiny was excellent. The organisation from the time that the booking was made was superb. Every member of staff we spoke to, whether it was in the company's office, at the airport or on the ship was excellent. The ship itself was very clean and the food extremely tasty. Our bed was very comfortable, the cabin a delight. The shower was wonderful and the air con worked properly! The guides on shore were knowledgeable and extremely pleasant, even in the wilting heat of Budapest. I am a fussy old git, but I could not find fault. The evening cruise on the Danube in this extremely quiet ship was the cream on the cake and will live in our memory for years to come. Well done Emerald, we will be booking another cruise with you shortly! Read Less
2 Helpful Votes
Sail Date: July 2017
New experience. Wanted to see all the places in the itinerary. This is a well appointed ship with quality furnishings. The flexible arrangements for dining are much appreciated by this solo traveller. The food was excellent and there ... Read More
New experience. Wanted to see all the places in the itinerary. This is a well appointed ship with quality furnishings. The flexible arrangements for dining are much appreciated by this solo traveller. The food was excellent and there was good choice. Most dinners are waiter service which is most welcome. The breakfast, lunch and occasional dinner service is buffet style but there is none of the usual scramble and frenzied back-and-forth normally associated with these arrangements. All dining is relaxed. The free flowing drinks at both lunch and dinner contributes to this more relaxed approach. The quality of the wines could be relied upon. The Cruise Director on Destiny was very skilled: he managed to give essential information on arrangements and on ports of call with a sprinkling of good humour. Essentially, he was always available for assistance. The excursions were well organised and well conducted. Passengers could choose the pace at which they were guided around by joining an appropriate group - easy pace to more energetic. I particularly enjoyed the guided bike ride - 21 miles through the scenic Wachau Valley. Moreover, bikes were available for taking ashore at anytime. The bikes, together with the small gym, the small pool, and the running track around the sun-deck afford plenty of opportunity for the more energetic. Service throughout was, without exception, first class. Most enjoyable: I've booked again for 2018. Read Less
3 Helpful Votes
Sail Date: July 2017
Wanted to try something different to a big sea cruise and to see lovely scenery whilst cruising. The boarding of the ship, cabin allocation etc. all done very efficiently. All the crew were very friendly and helpful. The cruise ... Read More
Wanted to try something different to a big sea cruise and to see lovely scenery whilst cruising. The boarding of the ship, cabin allocation etc. all done very efficiently. All the crew were very friendly and helpful. The cruise director was excellent. Food wise - very good service and the food for all meals was first class. Our daughter is quite a fussy eater so although the main menu had slightly different items there was alway the option of: 'normal' steak, chicken, fish etc. The whole ship was run very efficiently and kept immaculately clean the whole time. The excursions were very good and included in the price. And quite often there were several shuttle buses available after the main excursions - again included in the price. We only cruised during the day the first few days - which was great to see the lovely scenery. So slightly disappointing that we then cruised a night and missed all the scenery the last half of the cruise. This was obviously done so more time could be spent at the big cities. So this would have been a personal preference to see less of the cities and more of the countryside. Again, a personal preference was the smaller places we stopped at but everybody seemed to enjoy the big cities such as Vienna and Budapest. We went with our daughter & husband and although they are nearly 50 they were probably the youngest on board bar one or two. But never the less really were impressed and enjoyed it. Read Less
5 Helpful Votes
Sail Date: July 2017
We choose Emerald for its all-inclusive plan and it was ALL-INCLUSIVE. Our trip started with our first flight getting cancelled. Working with Emerald and the airline, we were able to get to Nuremburg some 7 hours later than had been ... Read More
We choose Emerald for its all-inclusive plan and it was ALL-INCLUSIVE. Our trip started with our first flight getting cancelled. Working with Emerald and the airline, we were able to get to Nuremburg some 7 hours later than had been planned. Emerald was there to pick us up howbeit without our luggage. Working tirelessly, Emerald was able to locate our luggage and get on-board 2 days later. With fresh clothing, we began to enjoy our trip. Our ship Destiny was one of their newest ships and it was truly a pleasure to be sailing in such wonderful ship. We had the Grand Balcony room and with its amenities, we could not ask for much more. Enjoying our balcony, we could lower the glass for a real sense of traveling outside. A note about our bed. It was very comfortable, however, we did not need a king bed in our room. Perhaps in the future they can offer queen size as well. Being this was our second river cruise, our meals aboard the Destiny were much better than the meals on our first cruise. What made the difference for us was the quality, selection and service. They served ice cream, 2 flavors a day, each day of our trip. Our first cruise we were never offered ice cream. The entertainment was another plus for Emerald. With live music be played in the lounge after dinner, you could really relax and meet new friends. Emerald provided everything we needed when it came to the shore excursions and ports that we visited. Bikes were offered to anyone wanting to get a little exercise the pedaling way. Would we ride with Emerald again? By all means it would be our pleasure. Read Less
3 Helpful Votes
Sail Date: July 2017
The initial three days extension in Prague was one of the main reasons. We have never been on a river cruise before and decided to try this with some friends. The Emerald Destiny was brand new for 2017and had all the amenities we ... Read More
The initial three days extension in Prague was one of the main reasons. We have never been on a river cruise before and decided to try this with some friends. The Emerald Destiny was brand new for 2017and had all the amenities we required to enhance our enjoyment of our first cruise; we found the stateroom cabin to be very comfortable,contained everything we need and was of a very high standard. The staff of the Emerald Destiny were brilliant from our cabin girl to all waiters and bar staff. Service was second to none. All meals were excellent the quality of the food and choice for breakfast / lunch was varied; evening meals had something for everybody; the wines were of good quality,normally of the region visited, plentiful at lunch and dinner. The daily organised included excursions were very good with local guides informing us of the areas history and buildings of interest, the use of radio headsets makes the experience more enjoyable as do not miss any of their knowledge. The evening excursion to a Viennese Concert is a must when visiting Vienna. I would recommend Emerald Waterways to anyone wanting to experience a river cruise. We would definitely be interested in taking another river cruise in the future. Read Less
1 Helpful Vote
Sail Date: July 2017
The option of the Prague add-on to the Danube cruise made it perfect for us. The whole cruise was outstanding, apart from maybe too much shore walking; I have a trapped nerve in my back (awaiting surgery) and arthritis in one knee, hence ... Read More
The option of the Prague add-on to the Danube cruise made it perfect for us. The whole cruise was outstanding, apart from maybe too much shore walking; I have a trapped nerve in my back (awaiting surgery) and arthritis in one knee, hence I had to limit my on-shore endeavours. The cuisine was excellent. We ate normally in the lounge - breakfast and lunch - and found the array of food there just perfect. The soups were particularly notable. To end in Budapest was just perfect. The evening cruise up and down the Danube was even better than I had expected and I had done it before, albeit 16 years ago! To start with Prague and end with Budapest was ideal from any perspective. While Vienna is undoubtedly a lovely city, we live in London and the similarities are there, whereas that doesn't apply to Prague or Budapest. The daytime cruising was excellent e.g. the Wacchau Valley, as were the stops at small towns such as Durnstein. Overall, an enriching experience. Read Less
2 Helpful Votes
Sail Date: May 2017
This was our first cruise, and we enjoyed it very much. The itinerary was well thought out and well organised. The food was very good and the wines were excellent. The crew were helpful, friendly and charming, although the service in the ... Read More
This was our first cruise, and we enjoyed it very much. The itinerary was well thought out and well organised. The food was very good and the wines were excellent. The crew were helpful, friendly and charming, although the service in the dinning room was a little slow, as there could have been more staff. Our boat was full, and there was a scramble for seats at dinner time. After the evening briefing, there was lemming-like dash downstairs. It would have been better if there had been a more relaxed approach to dinner times, but I'm not sure how this might be achieved. This undignified scramble did not occur at lunchtime, so perhaps something could be worked out. The shower in the pool needed attention, as the water did not drain properly, and there was no hook to hang a robe or towel. I could not use the body lotion provided, as it had a peculiar smell, but I understand this is a personal preference. We enjoyed the excursions and guided tours, as the guides were excellent, and they were well organised. Read Less
3 Helpful Votes
Sail Date: May 2017
Every single member of the crew was outstandingly good at their job. You could not find a friendlier, more efficient group of widely international people anywhere, The ship, itself, was well designed in every respect. Given the size ... Read More
Every single member of the crew was outstandingly good at their job. You could not find a friendlier, more efficient group of widely international people anywhere, The ship, itself, was well designed in every respect. Given the size limitations of a Danube river cruise, nothing could have been better. The lounge and restaurant on board were very well run, both in the range of food and the immaculate service of the staff. The whole atmosphere was very amenable at ll times. The off-board excursions were run with great precision, even down to the special guides for the slower, more disabled passengers when walking around in groups. Shuttlebuses in the larger cities were well organised and very useful. Tours around the three big cities were very informative but the outstanding trip of the week was in Slovakia to visit a real family in their home environment and experience their friendly hospitality. Brilliant at his job was Balazs Varga, who was on top of all planning and made everything run smoothly. We cannot praise the whole organisation enough for providing one of the most enjoyable holidays you could possibly have anywhere in the world.. Read Less
Emerald Destiny Ratings
Category Editor Member

Find an Emerald Destiny Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise