105 Norwegian Sun Caribbean - Southern Cruise Reviews

We chose this cruise for itinerary, price and having been on the Sun twice before. Hotel director Brian Walters is the best at sea, running a great crew. Very friendly crew though out ship. Food in he specialty restaurants very good, ... Read More
We chose this cruise for itinerary, price and having been on the Sun twice before. Hotel director Brian Walters is the best at sea, running a great crew. Very friendly crew though out ship. Food in he specialty restaurants very good, did't try Le Bistro. Ocean view cabin typical for this class of ship with a very attentive steward Roman.Didn't enjoy a couple of the lounge musicans, but that's subjective, main shows were very good. Less information in the daily resulted in missing several things and no welcome back dock greeting from crew when returning from shore. Overall an enjoyable cruise, despite necessary intinerary changes. Each cruise we notice changes and the elimination of various things, some of which are trivial and not really missed while others are quite noticible . One of the items that stand out is the reduced quality and selections in the cafeteria. Also the way ligour, soda etc are returned is a disaster. Use to be brought to room night before, then you had to claim it at a designated room, this time there was a small room not well organized with too few personel an a huge long line....almost said the hell with it, maybe that's their desire. Read Less
Sail Date November 2017
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being ... Read More
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being said. Music on pool deck was so loud you couldn’t have a conversation without yelling. Kids took over adult pool & hot tubs & nothing was ever said to them. NO enforcement of rules on pool deck, towels on chairs for hours with no one in them. Same offenders every day, 1 person gets up to put towels on 4-6 chairs. Limited shaded area on pool deck & when barbecue happens it takes away a huge shaded area for the am & part of the afternoon. Really enjoyed ports of call, docked close to towns so easy to walk around on your own. We will not sail on this ship again due to everything mentioned above & ship is showing its age. Also paid gratuities in full & was charged again so must phone to get charge reversed, annoying. Read Less
Sail Date November 2017
CRUISE CRITIC FOR NORWEGIAN SUN April 5-12 Departed and Returned to Tampa. Visited Roatan, Belize City, Costa Maya, and Cozumel. Total of 7 nights on board. This was our first cruise on Norwegian, but far from our first cruise. I ... Read More
CRUISE CRITIC FOR NORWEGIAN SUN April 5-12 Departed and Returned to Tampa. Visited Roatan, Belize City, Costa Maya, and Cozumel. Total of 7 nights on board. This was our first cruise on Norwegian, but far from our first cruise. I have been on Carnival, Celebrity, Royal Caribbean, MSC, and Holland America for a total of something like 14 total cruises with 5 of them last year alone. I say that to show that I did have something to compare it to. We booked this for the opportunity of being on a Norwegian Cruise and the price was good given it gave the drink packages with an ocean view. There were 3 of us, my wife, our 17 year old granddaughter, and myself on the cruise and it was the 4th for the granddaughter so this includes her input. The arrival at the port and unloading luggage was without question the best we have seen at any of the Florida ports, and we have now sailed from all of them. Check-in was as good as it could get with little delay and a great bunch of people doing the coordination out front. Those doing the actual check-in were informative, friendly, and efficient. We embarked within 10 minutes of stepping inside the terminal which was pretty amazing. After boarding we went to the 4 Seasons dining room for a sit down lunch after the drive from South Georgia. A good lunch though I can’t tell you what I ordered as my head was still back on the pier given how quick they were in getting us aboard. We were able to go to our stateroom as soon as lunch was done and found the smallest stateroom we have ever had. We soon learned that evening that it would be much smaller when the cabin attendant pulled out the sofa bed for the granddaughter. Not only was the cabin very small so was the head (sorry, on a ship the bathroom is the head to an old sailor). The room did however have lots of storage for things in addition to plenty of hanging space. We always (except for MSC) have enjoyed the food on cruise ships. Not just the quality but that it is usually an opportunity to try something we don’t have at home. We ate in one of the dining rooms every evening and found the selections to be lacking as well as the quality. I had a Sirloin steak the first night that was a bit tough and greasy so hoped for better the next night when I got the Ribeye. Unfortunately it was even tougher and almost half of it was unchewable or was fat. I did try most of the appetizers and most were good with a couple of them getting close to outstanding. The last night we had the Beef Stroganoff and if you like that dish, stay away from this one! If you never have had it, please don’t judge this wonderful dish by what ever it is they served under that name on the Sun. I have never seen it served with sweet peppers before but it was probably as bad as it could get even without adding them. I ate beef stroganoff in the US Navy for many years and it was always much better than this mess will ever be. So if you haven’t figured it out yet, the food was awful, the selection was awful, and for the most part the service was lacking. When we cruise we look forward to the food and this cruise line could learn a great deal from Carnival! We ate in both dining rooms, the buffet, and Las Palmas and it was simply not that good. As a fellow passenger said ‘Maybe they do that intentionally so you will purchase dinner at one of the specialty restaurants!’. They may have a point! We encountered what other prior cruisers had said about the sewer smells in several locations around the ship. Both in the stateroom areas and outside the gym area had the stench on more than one occasion. Most of the ship seemed in good condition, but the longer we were aboard the more evidence of wear and tear became evident. Backed up public toilets were present in several locations on the ship over the week and more than one of them just plain smelled. The casino is very small but adequate. They serve a very nice sandwich buffet at around noon on sea days and 11PM each evening in the casino. It is a nice touch as it saves you walking a long way and taking an elevator to get a snack. The casino seemed to pay very well until about the 4th night and then they reset the machines and got as tight as you will ever see them. Our cabin attendant, Domino, didn’t even clean the cabin one day, also failed to replace the used towels two days during both the morning visit and afternoon time. One day as my granddaughter and I were getting ready to go over to Costa Maya we stopped in long enough to grab a camera and a hat and he was very upset that we walked in. Don’t know what he was doing wrong at the time, but it was reminiscent of raising kids! He was without question the worst cabin attendant we have ever had. The bartenders in the Atrium and in Las Palmas are great and if you take a few minutes to talk with them you will enjoy it and probably be laughing before long. The drinks (we had the Ultimate Beverage Package) were pretty good from every venue. Most of the staff were friendly and helpful, but some left our expectations lacking. I actually felt sorry for those who worked in the buffet. In the mornings when you are standing in line to get waffles you are right in front of the door that all the people who come out to do their jobs in the eating area have to come through. They were only doing their jobs but a lot of passengers got upset when they came through. The buffet was like a maze and had a lot choke points to get through. If you go to the far aft eating area outside the two buffet lines are easier to get though and has most everything the others do. The area on the port side just aft of the pool deck also serves breakfast and is easy access. The Granddaughter had her I Phone stolen while in the teen area and reported it. They did give us a ‘police report’ of the theft before we left the ship but when I asked a security person about checking the video tape to see if we could discover who stole her $400 phone he said ‘we don’t have many cameras on the ship’. After that as I walked around I looked for security cameras and he was right! We took the excursion to Tulum while in Cozumel and wish we hadn’t. We had been there twice before, but wanted the granddaughter to see it. It made for a long, long day with little time at the ruins. The boat from Cozumel to Playa Del Carmen truly is the slow boat you always hear about. The Cozumel channel is pretty rough, but I’m not sure going slow was a benefit. Then it is an 8-10 minute walk from the pier to the bus. The tour guide we had must have been the rabbit for the Mexican speed walking Olympic team as it was full speed and she had to stop 4 times to let the people catch up. We stopped halfway there at a large shop filled with trinkets and carvings. I knew it was not a place to buy things when they showed someone a Mayan Calendar they were asking $125 for there, but sold at Tulum for $35. If I hadn’t been there a couple of times before I would have been happy with the tour, but those tour guides who I had went with before didn’t stand in one place in the center of the site inside the wall and explained things we were seeing as we turned counter-clockwise. This was done in the sun for the most part and many of us finally walked away. Some of the information I heard being provided did not correlate with what I had heard before on both of the previous two occasions. We were there for less than two hours and then it was a bus direct back to Playa Del Carmen and a speed walk (again) to the pier. There just isn’t enough time to truly enjoy and explore the ruins at Tulum when doing it from the cruise ship. We did not receive a final bill before leaving the ship which is normal but didn’t realize it as I thought my wife had it and she thought I had it. I called NCL and asked them for one to be e-mailed to me which they did within a few minutes. There was a $21+ charge on there from the mini-bar which we did not nor do we ever use. Maybe that is what Domino was doing? Just kidding, but now I need to call them again, but don’t suspect it will be corrected. Our granddaughter was on her 4th cruise and her previous ones were aboard Carnival. The teen club on Carnival is 15-17 but on NCL it was 13-17 and that was a pretty big age difference to keep the older ones interested. She did make friends with some of the other older kids and had fun with them. They didn’t spend much time in Entourage, especially after having her phone stolen and some instances of kids stealing money from other kids. It just didn’t seem to have the same level of crew attention that Carnival provides. Debarkation was as disorganized as usual. They don’t tell you when to leave you just go down and grab the luggage tags for the time frame you want the night before. It seemed like no one paid any attention to them as we were suppose to get off in the second non-self carry group, but by the time our color of tag was called we were 25 minutes late. When we got there the line for passport control/customs was as long as I have seen on 4,000 passenger ships. If you get out there and it is the same for you, get a porter to help and that will expedite your trip to the front. But if you do, don’t forget to tip them well as they save you a lot of time. We discovered that we had left something in our cabin once we got off the ship and one of the NCL ladies went back aboard to check for it but the cabin attendant said nothing was left behind which we know isn’t true. Our granddaughter said one of the other girls she became friends with had her sunglasses go missing in her stateroom. A couple of other people had things missing so I’m not sure there isn’t a bigger problem on board, but our loss was only a hammock and a small carving we bought in Roatan. I wish I could say it was a wonderful cruise and a great experience in total but I can’t. That would make me feel much better given the amount of money we spent for the 7 day cruise! There were some bright spots but not enough to bring us back to NCL! The freestyle concept is good in some ways but having the same waiter every night has its benefits. We do the dine anytime on Carnival and get the best of both. The one group that played in the Atrium each evening was pretty good but there were a couple of songs they should have skipped. Their lead singer was a very attractive young lady but just couldn’t pull off ‘Play that funky music white boy’! This will be the first/last/only NCL cruise we ever take. Cabin size, lack of quality in food, sewer smells, and apparent indifference by cabin attendants did not create an experience we would want to duplicate. And while it seems minor in the sum total of things I saw something I have never seen on other cruise ships. On numerous occasions I heard crew members speaking to each other in their native language. I heard a lot of this happening in bars and restaurants which I don’t think is appropriate. I understand a bit of Tagalog and I didn’t hear anything inappropriate except a comment about a passenger whose conduct was bad enough he probably had it coming. I suspect many of the issues we had with Norwegian are limited to the Sun but it was enough that I have no intention of spending our travel dollars on NCL to discover if that is true. We know what we like and this trip didn’t reach the bar. And it wasn’t the fact it is a small ship as we like them. They do have a lot of venues on there which I believe only detracts from the size of the staterooms. Read Less
Sail Date April 2015
I rarely write reviews but felt the need to after our recent cruise. This was my 9th cruise and second with NCL and in terms of the total cruise experience, easily the worst. It is funny because the embarkation processes was probably the ... Read More
I rarely write reviews but felt the need to after our recent cruise. This was my 9th cruise and second with NCL and in terms of the total cruise experience, easily the worst. It is funny because the embarkation processes was probably the easiest, most organized, and best in my cruising experience. Port of Tampa was set up very well and we moved through the registration process very easily. Boarding of the ship was quick and organized. From there, it went downhill. For what we surmised was due to the offering of the ultimate (alcohol) beverage package, gone were the days of amazing bar service. If you want a drink on this ship, you have to go to the bar. During days at sea there may have been 2 bar waiters making rounds on deck to take drink orders, but most of the time there was not a single waiter to be found. We talked with a couple who told us they were sitting on deck for 3 hours and never had a single waiter come up to ask if they wanted anything. At the main pool bar, there were only 2 bartenders working at a time and it could take up to 20 minutes to get a drink at peak times. This kind of thing can be expected at a bar back home, but not on a cruise. During the shows at night there was one poor waiter responsible for the entire lower level. He did his best, but you could only get one drink during the show, if at all. All bars were under staffed. I don't blame the waiters and bartenders, they were doing their best and seemed frustrated by it all as well. Part of the cruise experience is having waiters bring you drinks and quick service, and that is gone with this NCL ship. The dinner service was also very, very SLOW. The quickest our party of 8 was in and out for dinner was an hour and a half, with one service taking nearly 3 hours. We all figured that they want you to spend the extra $ to go to the specialty restaurants and have put their resources there. We did go to La Cucina, their Italian restaurant, one evening and the service was much quicker there. The dinner service food was average cruise food in line with other cruises we have been on. The buffet options were very limited. There was one main buffet room that did not offer many options, usually 8-10 different items including side dishes. The late night food options ended around midnight and from there you had to order food at the Sports Bar. This was the earliest I have seen buffet service ending on a cruise. Everything about the food and beverage service felt like they were going to make it as inconvenient as possible for you to get so they could limit what you consumed, which was completely different than any cruise I have been on. Don't get me wrong, you didn't do without, you just had to work a little harder for it. There were some good things. The late night ship entertainment was very good. The production dancers and singers were very entertaining and we enjoyed all their shows. The comedian was a funny and relatively clean comic, performing four of the 7 nights. I must say I enjoy the Carnival model of comedy nightly with a rotation of comics more than this offering, but Tim was funny and we all enjoyed it. The ports of call were nice, pretty much the same as any Caribbean Cruise, no complaints there. Excursions were easy to get to. The layout of the ship was a little disjointed, but probably none more so than the normal cruise ship. Rooms were normal compared with other cruises. Disembarking the ship at ports of call and on the last day were smooth and easy. In summary, if you are looking for the type of service you have been used to on a cruise in regards to food and beverage service, you need to look elsewhere. I talked to numerous other cruisers and we all had the same things to say about the bar service. We had never been on a cruise where you had to actively search out getting a drink. I feel like this is a relatively new practice due to the unlimited beverage package and was surprised to experience it without someone having mentioning it on this forum, so I felt like it needed to be known. This didn't deter us from having a good time, it was still fun, just not what we were used to on a cruise. Our next booking will not be with NCL. Read Less
Sail Date March 2015
My partner and I sailed on the NCL Sun on 11-2-14 out of Tampa for a 6 day Southern Caribbean cruise. Embarkation at Tampa: The cruise terminal was not set up, we arrived at 10:A.M or so and when they did set up, there was overall chaos ... Read More
My partner and I sailed on the NCL Sun on 11-2-14 out of Tampa for a 6 day Southern Caribbean cruise. Embarkation at Tampa: The cruise terminal was not set up, we arrived at 10:A.M or so and when they did set up, there was overall chaos as the majority of the computers did not work and the NCL representatives had no idea where to tell all the passengers to go. We waited in the wrong line because there was no communication among the NCL reps about where to move the Latitude VS. non Latitude passengers to get processed. Seeing this level of confusion and miscommunication at the terminal was not what I expected to experience having been on five prior cruises and never seeing this level of total incompetence. The Ship: Overall, this was the smallest NCL ship I’ve been on, the balcony stateroom was quite snug but clean and comfortable. The welcoming bottle of wine was a wonderful touch. Overall the ship was clean and efficient; the only thing I will mention was an odor of raw sewage whenever we walked to the rear of the ship on several occasions. It was fairly obvious that there were plumbing issues somewhere on board. The Staff: Of all my prior cruises with NCL and Princess, the staff on this ship was consistently warm, friendly and clearly making an effort to make all passengers feel welcomed and content. Our room Steward, Ms. Jo Ann Flores was especially attentive, kind, hardworking and did an impeccable job of seeing to our needs consistently. Having attended the Cruise Critic meet and greet on day one, I was fortunate to meet most of the second officers as well as Executive Chef, Housekeeper, Guest Service Manager and others. I was also impressed by the level of visibility of most officers and especially during dinner when Mr. Broomes visited most of the diners in the Seven Seas Dining Room. The Cuisine: I had been informed by a fellow co-worker that I should give the main dining rooms more opportunity at dinner rather than going to the specialty restaurants. I was very pleasantly surprised at the high quality, delicious tasting and beautiful presentation of most every meal. There was only one dinner that was not so good, the Turkey and stuffing was over salted and clearly prepared far too in advance. I did insist on Cagney’s on our last night and was sadly not impressed as I had been in the past. The window seat I requested was a window facing the active basketball court and the steak was overcooked and way smaller in size than I remember. The complimentary breakfasts were also a bit rocky, often times getting the order wrong, not putting silverware on the tray or forgetting coffee or something else, the requested delivery time was consistent but for one day when it was half an hour late. Excursions: We had signed up for the Honduras Beach Break but not with NCL, as it turned out it was rained out and our money refunded. We went on the Snorkel/Beach break in Belize and all was good except for the tightly maintained group in the water. There were far too many people way too close together and people ended up getting hit, punched and kicked by other snorkeler’s in the water. Everyone complained about this! The crew on the catamaran was wonderful, the private island relaxing and but for the inability to snorkel without being hit. We also went on The Fury snorkel/beach trip in Cozumel. The staff on this catamaran was less outgoing, spoke to each other in Spanish throughout and did little to please the guests or make us feel comfortable until the very end when they told us about the tip jar. Another thing I noted on the trip was despite there being less people and less kicking in the water, the crew seemed detached to the swimmers. For example, I witnessed two elderly women who were afraid to snorkel and told the staff they wanted to go onto the water with only their vests and stay close to the boat. Once they went in the water, the boat moved a considerable distance away and they had to be rescued. In addition, they constantly ‘reved’ the boat engine to stay near the swimmers, drudging up silt from the ocean bottom, ultimately obscuring the view of the reef!!! All in all, it was a very relaxing trip and only with relatively minor and annoying glitches, it is likely that I be continue to sail with NCL.   Read Less
Sail Date November 2014
First I would like to thank our cruise consultant at NCL, she was awesome and made our booking a great experience thanks Bonnie, our phone conversation where such a learning experience and she was always there to answer our questions. Now ... Read More
First I would like to thank our cruise consultant at NCL, she was awesome and made our booking a great experience thanks Bonnie, our phone conversation where such a learning experience and she was always there to answer our questions. Now the cruise, we had a wonderful time, from the moment we stepped into the terminal we were treated amazing. The ship was great very easy to find your way around. The crew were always friendly and went out of their way to make the cruise a memorable experience. The food was fantastic, we never had a meal we didn't enjoy, the buffet was very good and they had a lot to choose from. This was our first cruise with a butler and concierge oh my we loved it, our Butler was amazing we didn't use him a lot but we saw him everyday and he was always very pleasant and asking if he could do more for us. Our room was amazing, we opted to try the Forward Penthouse Suite on this cruise and we are so glad we did. The bathroom was huge definitely lots of room for 2 people to get ready at the same time, the Jacuzzi tub was pretty awesome for those that like to soak after a day of exploring the islands. The room definitely was a good choice an experience of a lifetime for sure. The NCL Sun is a great ship it may not be big, new and flashy but the service is amazing the food fantastic and the excursion were always enjoyable. I would definitely cruise on the Sun again in the future. Read Less
Sail Date April 2014
This was my fifth cruise and my husband's second. We have previously sailed Carnival and Princess. We flew from Seattle to Miami, spent a night and boarded the Sun on the following day. The embarkation was quick, not well signed and ... Read More
This was my fifth cruise and my husband's second. We have previously sailed Carnival and Princess. We flew from Seattle to Miami, spent a night and boarded the Sun on the following day. The embarkation was quick, not well signed and no information given for what to do once aboard. We had a balcony cabin, which was well situated in relationship to the amenities of the ship. Having the balcony was well worth the extra money. I looked forward to our days at sea hoping to enjoy the pool area. The information provided by the cruise line for the pool was very misleading. They promoted their ships with two pools (one aft and one mid-ship), One pool was designated for adults, the other for kids. The pools were side by side and no rules were enforced. The area was too small for the amount of passengers. In order to secure a deck chair, I had to be by the pool no later than 7:30 a.m. No live music was provided until about 11:30 each day, which was a shame because the calypso band that provided that music was the best on-board entertainment they had. They were very good and I wish they had played more often by the pool and for longer periods of time. The food was mediocre, at best. We went to four specialty restaurants and found the food and service in the two main complementary restaurants as good as the specialty offered. For an 11 day cruise, there was not much variety (disappointing). I did appreciate the healthier offerings of fresh fruit and vegetables and the fish. Lobster was served only once (on the first night). The desserts were terrible. Some of the entertainers who brought in on specific nights were very good. The entertainers who were a part of the ship's crew were not very good. The cruise director was upbeat and charming. His crew used "cheesy" names that I found rather demeaning. In trying to do a good job, they came off as phony and plastic. We played bingo one afternoon and it was slow torture. Long, drug out, and unbelievably slow. The PA system on the ship is a joke. None of the announcements can be heard in the cabins and when they are made during peak times of noise on the decks, between the accents and the poor speaker system, you cannot understand a word of what's being said. Any kind of information was at a premium, unless you searched it out and went to the info. desk to ask specific questions. If you did not chose to book shore excursions through the ship, there was basically no info. regarding what to see or do once ashore. There was, however, always a map of shopping offerings who had contracted with the ship for advertisement. We booked all of our excursions ahead from home using information we gleaned from user reviews. If you sail to Cartagena, Columbia, I highly recommend Lee Miles Tours. We had a private tour with a guide named Sandy and he was amazing. He spent several hours with us touring the highlights of the area and spoke beautiful English. He knew his history and was born and raised in Cartagena. This tour was one of the highlights of the trip. They also went above and beyond their service when we left some coffee we had purchased for friends on the van we had been traveling in. Mr. Miles and Sandy tracked the van down and returned our coffee to our ship before we sailed that day. Our excursion on Aruba was delightful because we rented a trike through Trikes Aruba. It was an all day tour (with us driving our own trike) of the island. There were four other trikes and one guide trike. The two guides were charming and made the day a lot of fun. Curacao was beautiful with all of it's colorful buildings. I won't mention the excursion there because it wasn't impressive, but the island is beautiful. St. Marten was delightful. We toured with Twin Tours and Nel was our driver and guide. He was wonderful and had a great sense of humor. We truly enjoyed all of his narration and information we gleaned from him about the island. Two highlights were time spent at Orient Beach (the nicest beach I have ever been to) and Maho Beach where the jets fly over your heads to reach the landing strip. We loved our day on St. Marten. St. Thomas was disappointing. I had lived there many years ago and always wanted to return. The hurricane had basically destroyed the island since I had been back. Rebuilding has caused the island to lose much of its charm (as I remembered it). It's much more commercialized now and there are "hawkers" on every corner of town trying to get you to either go into a store or listen to a sales pitch. Our excursion there was a disappointment so I won't mention it. The island is still very beautiful. Before I close, I will say that Norwegian took every opportunity to sell something....water, soda, booze, bingo cards, raffle tickets, etc.,....it became very annoying. The large theater (where most of the entertainment took place) was frigid cold. Glad we took jackets and we actually asked for blankets. The ship's gym was very nice and the jogging deck was well laid out with mirrors on the corners and drinking fountains along the way. The staff also kept it clean. Our cabin attendant did an excellent job. We also participated in a murder mystery lunch on our last day at sea. We were randomly placed at a table with three other couples, had a fabulous lunch (best meal on the cruise), and each took a role in the mystery. Three hours after we began the mystery was solved and we had made six new friends. We enjoyed it so much that we all met for dinner that night and visited another three hours. I wish this activity had been offered at the beginning of the cruise. It's a really good time. We were blessed to be able to take this trip and enjoyed much of our time. I would not go back to any of the ports we visited (although I'm glad we experienced them). I would not sail with Norwegian again (although I will cruise again at some point). Hope this information is helpful to you as you select your next vacation. Read Less
Sail Date April 2014
I don't usually write a review but this one was exceptional. Great ports and beautiful weather only made it better. We have been on 25+ cruises (9 with NCL) and have always said NCL has the best entertainment. Everything on this ... Read More
I don't usually write a review but this one was exceptional. Great ports and beautiful weather only made it better. We have been on 25+ cruises (9 with NCL) and have always said NCL has the best entertainment. Everything on this cruise was A to A Plus. The food was really good, the cabin service was superb and the overall staff was the best. We are active seniors that cruise for the entertainment and service. We are not into water sports and do not take too many excursions. This time we took the hop on-hop off bus in Cartegena. The company that runs this service is wonderful. Since this is a smaller older ship, it reminded us of our early days of cruising. It is really sad that some cruise lines are doing away with show bands and most of their singers and dancers and resorting to pre-programmed music that can go terribly wrong. This ship was the real deal. We live in Ocala and have to drive over 5 hours to get to and from the ship but this time it was really worth it. Read Less
Sail Date April 2014
The Norwegian Sun was a fantastic ship. The entertainment by joe Hollywood and Michael Redden was really great fun. The chef dinner is something not to miss. It's a 9 course dinner paired with wines. The whole meal is explained by the ... Read More
The Norwegian Sun was a fantastic ship. The entertainment by joe Hollywood and Michael Redden was really great fun. The chef dinner is something not to miss. It's a 9 course dinner paired with wines. The whole meal is explained by the chef in the order it is presented and the wines are very much explained why they paired it. The evening starts with champaign, then photos of the group and then individuals with the chef, then escorted to dinner in a remote part of the ship. There is usually only seating a for 14-16 people. The best evening on the ship by far. The white hot party on board is really allot of fun. So pack white and even angel wings if you have them. There was two dress up or not on board which is so much fun, lots of photo ops and always great food in the dining room. The cabin 7008 and 7009 on the international deck 7 was very roomy and great views of the ocean. The food on board is very fresh, and the great out door restaurant was so relaxing. The staff are all very pleasant, happy and polite. Washy washy washy, Happy, Happy, happy is a phrase you hear daily. I would highly recommend this cruise line to all age groups. Free style sailing is so much fun. Read Less
Sail Date April 2014
I'll begin with Embarkation. We arrived at about 1:00pm, and although it was not a bad experience, all things were not equal. The first-time cruisers and repeat cruisers were divided into two separate lines, which is great, because ... Read More
I'll begin with Embarkation. We arrived at about 1:00pm, and although it was not a bad experience, all things were not equal. The first-time cruisers and repeat cruisers were divided into two separate lines, which is great, because being a repeat customer, it initially makes you feel special. But then reality sets in. We began to notice how fast the other line was moving, which made us realize that the other line had 2/3 of the customer service reps checking them in, making the repeat customers' line move very slowly. We understand that NCL is trying to make a good impression on first-time cruisers, but that shouldn't be at the expense of their repeat folks. Eventually, a bunch of people in the repeat customers' line were moved over to the other line to speed things up a bit. Fortunately, we were among those who were moved, making the check-in process from beginning to walking on the ship probably taking only 30-45 minutes. This was our second NCL cruise, and the first for this itinerary. As others have commented, the ship is older but well-kept. It is a smaller ship, without a lot of the "bells & whistles", but if you hate crowds like we do, then this is the way to go (only about 1800 passengers). We splurged for this trip and stayed in a mini-suite (1012) which was wonderful; about 100 sq. ft. more than an outside balcony cabin and conveniently located forward of the fitness center on deck 11. I highly recommend the mini-suites. It was our experience that the staff on this ship is absolutely top quality, and for the most part, every request is attempted to be fulfilled and done so with a smile. Of course, there are "those" in every crowd, be they passengers or staff, whose lives must be miserable, as evidenced by their words or actions, and you just have to pity and say a prayer for them and forget them. Fortunately they are few. I read several comments/reviews about the Cruise Director, Richard Matic, and his staff and how fantastic they are, and after meeting and observing them all, I'd have to agree. I wish I had just half of Richard's energy and enthusiasm. He and his Assistant, Patrick, seem to be everywhere at once, infecting their smiles and energy on everyone. They all danced and lead what was almost a "pep rally" at the White Hot Party one night. Fuuun! The entertainment was, for the most part, pretty good. I was most impressed with the cirque-style performance of Soul Duo, the close-up magic of Justino Zoppe, and the comedy act of Don Friesen (funny guy!). These 3 acts were top quality. The singers could use a little help ... a couple of good ones, but several women who just yelled into their mics with less-than-quality voices. (Louder does not equal better.) Now on to the food. When we first arrived on the ship, we went to the tables offering the drink and wine packages. Now, in my opinion, this is where NCL turns what would have been an "OUTSTANDING" cruise into a "nice" cruise, and YES, NCL makes a conscious decision to do this. The powers that be sit in their offices and make the money decisions like, tacking on a per-bottle gratuity fee to the wine packages. A daily gratuity fee is already added on to each person's fare for the cruise, which includes the wait staff. Adding a gratuity fee to the price of the bottles of wine (which they are already making a good profit on) is gratuity-double-dipping and, in my book, falls into the category of sticking it to the hand that is feeding you, so to speak. As to the food in each of the dining areas, it was anywhere from great to passable. The only specialty dining we ate at was Teppanyaki and it was ok ... not great. In the two main dining areas, the right side of the menu is standard (with Seven Seas slightly different from Four Seasons), while the left side changes nightly. Desserts have 2 that change nightly with the other 4 or 5 being standard. Buffet dining in Garden Café and The Great Outdoors is similar, with food quality ranging anywhere from good to passable. Everything I ate, except for the desserts, was tasty or at least passable. As for the desserts, I was very disappointed, especially on "chocolate night". Now, I am NOT the least bit picky when it comes to chocolate, but I ate (tasted) 4-5 different items and didn't finish one of them. They were all less than satisfactory. In fact, we ate at the Chef's Table for the night it was offered. The food and wine was FANTASTIC (worth every penny), and the desserts were absolutely eye-catching works of art, however, they lacked flavor, especially the chocolate one. I have to wonder if the dessert chef actually tastes what he/she is making? We also participated in two of the three wine tastings. That was fun. Met a fun couple who we made it a point to sit with the 2nd time, tasted some really good wines and learned some new stuff about pairing wine with foods. The destinations were all fabulous, as were the excursions we chose. We joined in the BOSS Underwater Adventure in St. Thomas (a novelty and fun for a one-time event), and the Trafalgar Falls w/ River Tubing in Dominica, and the America's Cup Regatta in St. Marteen was a BLAST! I highly recommend that one in particular, even if you've never sailed before, which my husband and I had not. Overall, we had a great time. My husband and I enjoy a cruise for relaxation and the shows, seeing someplace new, having fun making new friends and spending time at the pool. Oh, that was another thing. As with all cruises, this one had its share of chaise HOGS ... those who put their t-shirt/towel on a chaise and then leave them there for hours until they are ready to use them. This cruise I saw one of the staff putting stickers on the backs of chaises that he had not seen anyone occupying. The next hour he comes back and if the chaise still has no occupant, then the towel/t-shirt is removed and the chaise made available for immediate use. Now, if cruise lines would just take that one step farther and have someone on deck preventing the offense before it occurs first thing in the morning by approaching those who are "staking out their claims" and kindly remind them that their stuff will be removed if they do not occupy those chaises within the hour, maybe a lot of that would end. But I have digressed. As I said, overall, a good cruise. NCL would do well, however, to realize that they are borderline of making people feel they are being nickel-and-dimed, even "hounded" for money. We did hear several comments as to that. Not "perfect", as I've described above, but my husband and I are good at letting annoyances roll of our backs, so nothing I've mentioned was enough to ruin the good time we were having. A good cruise and we'll probably do NCL again in the future. Read Less
Sail Date April 2014
This was my third time on this itinerary so I am pretty well versed on this subject. However having said that I will try to be objective. First of all is getting on the ship. Boarding is a simple process, you go through a normal security ... Read More
This was my third time on this itinerary so I am pretty well versed on this subject. However having said that I will try to be objective. First of all is getting on the ship. Boarding is a simple process, you go through a normal security area where they check your carry-on. Once through that you go through the check-in process. They try to make that easy by having special check-in areas for different groups. Of course the longest line is for those who have never cruised on NCL before. The other group areas are based on your Lattitude status (the group is based on whomever in your personal group has the highest status, and everyone in your personal group goes through that groups area) with Platinum having the shortest line. The also have a special line for those who are handicapped (same rule applies; if one member of your personal group is handicapped all go through that group area). Once you have checked in you go to the waiting area where you are given a boarding group number. The earlier you get there the quicker you will board. Personally I recommend getting there as close to 10:00 as possible. That way the crowd is smaller, so check-in goes quicker and you will be assured of a seat in the waiting area. Actual boarding begins around 12:00pm. It can be a little chaotic because some people with higher boarding group numbers will often crowd near the boarding entry area making it difficult to get through the crowd. VIPs always board first followed by the handicapped and then the general boarding group numbers. Now comes the ship. The Sun is not one of NCLs newer ships nor one of the larger. Although it came on line about 13 years ago it has been pretty well maintained. Don't expect a lot of high tech features because they won't be available on the Sun for a couple more years. The pool deck is one of the most popular spots on the ship so during the day finding a deck chair can be difficult. The Observation Lounge is a very nice room that seems to be underutilized. Dazzles is probably the most used space on the ship. During the day it hosts Bingo, line dancing, art auctions and others. At night it hosts almost all of the game shows and several parties. It does have ample public space for a ship of it's size and age. One place that does have that crowded feeling at times s the Garden Cafe Buffet. Although it is rather small it has a reasonable selection of food. Due to the volume of people and the limited space waiting in line is common. If you want something special such as an omelet, waffles, of crepes a wait is assured as there are only two omelet stations, one waffle station, and one crepe station. However no meals must be eaten at the buffet. If you don't like the lines you can try Seven Seas restaurant. It has open hours for every meal although they are not open as long as the buffet. The food in all of the non-specialty restaurants is average or slightly above. If you order a steak it is highly likely that it will be cooked medium no matter how you order it. There are two sections of the menu. The right hand page will always be the same and the left hand page will change daily. The right hand page is different in the Seven Seas restaurant and the Four Seasons restaurant. The left hand page will be the same in both. Both restaurants are large enough that at supper time there is usually very little waiting. Usually the Four Seasons will be a little more crowded because it is a more casual restaurant. At the Seven Seas restaurant men can not wear shorts. Although the dress code is listed in the Freestyle Daily and at the restaurant it is not unusual to see someone being turned away because they don't pay attention and show up in shorts. The only specialty restaurants that I ate at were Le Bistro and Il Adagio (La Cucina). Le Bistro has always been my favorite. I know that any steak that I order there will be cooked exactly as requested. The service and quality of all the food in the specialty restaurants is always very good. Now for entertainment. The machines in the Casino are usually very tight so remember "Only play for fun." One thing about the Casino that is either good or bad based on your personal preference is the fact that the Casino is the only place on the ship that offers an indoor smoking area. All other smoking must take place on the port side of the pool deck area. The main theater a little strange. The forward seating is lounge like; tables and chairs while the rest of the theater has normal theater seating. Shows in the theater are mixed. We saw a couple of high energy shows by the production cast. Unfortunately no one in the cast was really that memorable; good but not great. There was a comedian one night, Don Friesen and a vocal impressionist one night, Tyler Bryce who were both entertaining but not great. The magician, Justino was very entertaining; mostly close-up magic. The hypnotist, Terrance B is always highly entertaining; let go and enjoy yourself. There was an acrobatic duo, Soul Duo, who were great. Their strength and flexibility were amazing. The last show was a Beatles tribute band, Rock You Tonight. Although the played well I had trouble visualizing the Beatles and their show seemed very flat and lifeless. There were there or four house bands who all played well but the vocals were just average. One band did an Elvis tribute that was among the worst I have heard. They admitted that they didn't even know much about him. They read facts from a script without any enthusiasm or any feelings. The staff on the Sun is absolutely top notch. Everyone makes you feel welcome from the moment you arrive until the time you leave. You will always see a smile on all the faces. The Cruise Director Richard is the best that we have ever encountered. Often the cruise director is just a voice over the PA system and someone you see at some of the main shows but Richard has an amazing hands on approach to his staff. You will see him all over the ship talking to cruisers and hosting events. His staff holds him in the same high regard as the cruisers. The example that he sets causes his staff to exhibit the same attributes. They all love their jobs an act like it isn't a job. You will see them everywhere throughout the day and night. They are always smiling and energetic. My overall impression of this cruise was that it was very enjoyable. Although there were some negatives they were far outweighed by all of the positives. I love the ship, the itinerary, and the staff. The food is good and plentiful. The entertainment is above average overall. There is so much to do on the ship. I am sorry to hear that NCL will no longer be offering this itinerary on this ship. I plan on cruising the Sun again and again.   Read Less
Sail Date April 2014
My husband and I just took our third cruise with NCL, and this was the best one yet. We simply cannot wait to do another, hopefully back on The Sun. many passengers are repeat guests, and I now understand why. Here is the break-down: ... Read More
My husband and I just took our third cruise with NCL, and this was the best one yet. We simply cannot wait to do another, hopefully back on The Sun. many passengers are repeat guests, and I now understand why. Here is the break-down: EMBARKATION Super easy. We flew into Miami and planned to just grab a cab to the port, but we saw NCL in the airport and had them take us instead. $16 per person, and they get your luggage delivered right to your state room. What could be better than that? Getting on the ship was easy and fast too, and our rooms were ready by the time we finished lunch at The Garden Cafe. PORTS We visited 5 ports on this cruise, and each was great simple because of the excursions that we booked. I highly recommend comparing the NCL's excursions with Shore Trips.com, cruisingexcursions.com, and shoreexcursionsgroup.com. You can really create a great experience by looking at all of them. We especially enjoyed The St. Maarten Party Bus! My husband and I aren't huge partiers, but we were the only ones on the bus, and the staff really took care of us. We got a tour of the entire island - including Orient Bay Beach, Marigot, and Maho Bay - and we drank unlimited amounts of rum punch from our personal bartender while our tour guide/bus driver told us about the island. A really cool experience! Our other excursions inclusing an intense but really neat hike to Sari Sari Falls in Dominica, a tour of Lushan Country in St. Lucia complete with a hike through the forest with an experienced guide and fresh fruits and Caribbean food, and finally, an all-inclusive tour of Barbados that included Harrison's Cave, a botanical garden, Caribbean lunch, and a nature preserve with green monkeys. We arrived at St. Thomas with no tour in mind, but for $20, jumped in a cab and were taken all over the island for two hours, including three different mountaintops. You pay $21 just to go the mountaintop by rail. We stopped there on this tour as well and tasted the famous banana daiquiris that were apparently invented there. Not really the best drink, but we got it for the experience. ENTERTAINMENT ON BOARD We were really impressed with most of the shows that we saw, as well as the music in the lounges at night. Michael Redden is especially talented as a musician, very much like John Mayer. We really his shows. There was a piano player on board that was quite good if you like that. The Sun Production cast was the only thing that we were not impressed with. The guys were ok, and there is one brunette girl that is good, but the three blonde girls tend to yell into their mikes a lot. We didn't enjoy these shows very much. Soul Duo was a cirque show, and they were quite impressive! We also enjoyed the comedian, hypnotist, and magician. The last night offered us "Paperback Writer - The Beatles Experience," and this was a huge highlight for us. These guys were great and so realistic! The ship also offered a Beach Boys tribute band on one of the last days at sea, and they were great as well. Additionally, many of the performers offered an additional show at some point either late at night or during the day. These were good as well. THE FOOD I don't know what people expect, but I think the food in the main dining rooms is great! Yes, one half of the menu stays the same, but the other side changes nightly, and there are plenty of choices. Additionally, the two dining rooms' staples are different, so you can also switch for a change. I had a great experience in both. The first night I had my one and only disappointment when I ordered the surf and turf and my steak was well done instead of medium rare as ordered. The waitress took it back, my second steak was just as well done, and finally, a perfect steak came out. She felt bad and refused to let me eat the steak until it was done right. Every other meal after that went smoothly. My husband and I also enjoy the specialty restaurants. La Cucina offered delicious Italian, perfect steak (the first time!) at Cagney's, and our favorite is always Le Bistro. Amazing authentic French food. I wouldn't pay to eat specialty every night, but it is a nice change. We also did the Murder Mystery Lunch on the last day at sea, and this was not only really good food, but super fun as well. I definitely recommend this one! Otehr food options included a really cool Tapas Bar (Las Ramblas) on Deck 12 that no one ever seemed to go to. It was a quiet place to hang out and play cards or have a conversation while snacking on little things. They also had a three drinks for $15 special that rotated daily. Definitely a good deal! The sports bar was good as well, and we enjoyed the wings there while watching the NCAA Basketball Championship game on the first night. The only food that we weren't impressed with was the Garden cafe. It tasted good, and there was plenty of variety if you walked around to the different stations, but by the tike we sat down to eat it, it would be cold. Mind you, it was maybe a two minute walk to the table. Unless you ordered made-to-order (like omelets and pasta), it was sure to be cold. ON BOARD ACTIVITIES We really enjoyed all that The Sun had to offer us on board. Lots of trivia in all varieties, mini golf in the atrium, ban bag toss games, ping pong tournaments, movies, Bingo, and Deal or No Deal. In the evening there were a variety of fun game shows, such as a Not-so-Newlywed Game, Jeopardy, and this game where you had to run up a microphone and name the sing being played, then get your entire side of the room up there to sing with you. Silly fun. There were also some crew talent shows (They are talented!), karaoke, and lots of opportunities to get to know the staff. One night they had a really fun sing along program, and on the last song, they ushered us to the middle of atrium while we sang at the top of our lungs while balloons came down from the ceiling and we tried to keep them all in the air. More silly fun, and one of my favorite moments. THE CREW This is where The Sun really shines (Cheesy but true). Richard (the Cruise Director) could be seen literally all over the boat, and he went out of his way to know people by name. He knew mine by the second day and always took a moment to check in when he saw me (always using my name). Asst. Cruise Director Patrick was fabulous too, as were all of their staff. Lester, Sarah, Jacob, Hector, and Matt were our favorites. Great attitudes, and again, they took the time to really get to know us and give a personal experience. The bartenders were great as well. I had two favorites, and they greeted me by name each time I walked in and always gave me great drinks. I can't say that I ever met a crew member who didn't impress me. I loved them all. THE SHIP ITSELF Sure, The Sun was built in 2001 and has seen better days, but they are always painting something and making it look beautiful I couldn't walk up the stairs without seeing someone either dusting the handrails or vacuuming, The crew take a lot of pride, and it shows. It's a smaller ship with only 1800 passengers, and this gave us a really cool experience. We got to know many people well, and that's what made our vacation so neat. There were never any lines on the ship, never a fight for a deck chair, and yet still plenty to do. Public rooms were typically really quiet, and there were plenty of spots to read or play a game other than the small library. OUR ROOM We had a HUGE inside stateroom. It was handicapped (Surprise to us!), so the bathroom was big, and we had plenty of space to move around as well. Our room steward was great and left cute towel animals every night. The TV didn't show much, but we also weren't in the room much, so that didn't matter to us. DISEMBARKATION So way up at the top of this review, I wrote how great it is to use NCL to get you to the boat from the airport. However, I don't recommend using NCl to get back to the airport. We actually left the line to get on the bus, because it was taking forever and we knew that we were already running late for our 12:15 flight. We jumped in a cab instead and were quickly whisked away for $20 flat. This was definitely a better option. Just getting outside took time. Customs seemed longer than usual, and even finding our luggage was hard. Luckily, we made it home in one piece and even had a really nice person checking us in at the airport that didn't charge us for the extra weight that we accumulated in our checked bag. OVERALL I can't say enough great things about The Sun. This was truly the best vacation ever, and a great reminder of why we choose NCL. I really hope this ship isn't retired in a couple years when we take another cruise. The industry seems to be going bigger, but this personal experience really made our vacation. Thanks for an amazing trip! Read Less
Sail Date April 2014
This is the second time we have sailed on the Norwegian Sun. Our first sailing on the Sun was in late November, 2013 on the 11 day itinerary. At one time it was the largest ship in the NCL fleet, and it pioneered the Freestyle Cruising ... Read More
This is the second time we have sailed on the Norwegian Sun. Our first sailing on the Sun was in late November, 2013 on the 11 day itinerary. At one time it was the largest ship in the NCL fleet, and it pioneered the Freestyle Cruising concept for which NCL is famous. Now, it is one of the smallest NCL ship, and one of the oldest. However, a 2011 facelift has the Sun still a nice ship, and worth a trip aboard. Both times we sailed the ship was full, but the entire cruise it did not seem to be full. We don’t like being in large crowds, and the Sun never felt crowded. This cruise we had an inside 5-person family cabin on Deck 8. It was surprisingly spacious for our family of four. The Sun is one of the few ships with cabins of this size. For cruising on a budget these cabins are hard to beat. The crew of the Sun is quite friendly and helpful. You won’t pass a crew member without being greeted with a smile and sincere hello. They are also very helpful. One afternoon I came back aboard after a long shore excursion. My stomach was a little upset, and I wanted some bananas. I went up to the Garden Café, but it was not open yet. The Great Outdoors on the stern was open, but they had no bananas among the fruit on the serving line. I asked one of the food service staff for a banana. She searched every restaurant on Deck 11 and 12, and then continued searching all the way to Deck 5. Ten minutes later she returned with my bananas. Even in little things, this crew is a cut above. Several crew members from our first cruise on the Sun recognized us, which made our second sailing even more enjoyable. Rajesh Geloth from India is an excellent server in the main restaurant our first cruise, and it was a pleasure to see him again. We requested to be seated in his section for dinner one evening. He did not have any tables available. However, the maître d put us at another table at the back of the restaurant, and sent Rajesh to our table. Rajesh essentially added our table to his already busy serving load. He gave us great, friendly service as always. Request him in whichever dining room he is serving. You will not be disappointed. Patrick Leynes, the assistant cruise director, was wonderful. He recognized us the second we stepped on board, and he made our trip that much more fun every time we went to an activity during sea days. Whenever I had questions, he went out of his way to be helpful. Richard Matic, the cruise director, was wonderful. He is everything a cruise director should be. The entertainment on the Sun was improved from our last experience. The staff entertainers were better than our last cruise, though the shows were not much better. The Pure Variety show was ok, as was the Rock You Tonight show, but the Burt Bacharach show has a deplorable storyline. The specialty shows by Soul Duo, and celebrity hypnotist, Terrance B, were excellent like they were on our previous cruise. I highly recommend them. The comedian, Don Friesen, was funny and clean (which we really appreciate), vocal impressionist, Tyler Bryce, was intriguing and fun, and Justino Zoppe performed a Las Vegas quality magic show definitely worth seeing. Additionally, Catch a Wave, the Beach Boys tribute band and Paperback Writer, the Beatles tribute band were both amazing and icing on the entertainment cake aboard the Sun. Don’t miss either show. The destinations on this cruise were all wonderful. I was sick from something I ate the previous day, so I missed St. Thomas. I have posted port reviews elsewhere on Cruise Critic for the other destinations. The links are here: Dominica - http://boards.cruisecritic.com/showthread.php?p=42487833#post42487833 Barbados - http://boards.cruisecritic.com/showthread.php?p=42487876#post42487876 St. Lucia - http://boards.cruisecritic.com/showthread.php?p=42487902#post42487902 St. Maarten - http://boards.cruisecritic.com/showthread.php?p=42487920#post42487920 The only thing I wish were different about the itinerary is that there was some space in it. The cruise started with two sea days, then five port days in a row, followed by two sea days. By the fourth port I was starting to get fatigued. Maybe Norwegian can mix up the order of ports. The actual itinerary was two sea days, then St. Thomas, Dominica, Barbados, St. Lucia, and St. Maarten, followed by two sea days. Why not do two sea days, then St. Thomas and St. Maarten first? Follow those with a sea day to give the guests some rest, then Barbados, St. Lucia, finish with Dominica, and two sea days back to Miami. While there are no such things as ideal cruises, there are excellent ones. These islands on this ship and this cruise line add up to excellent. Sadly, this is the last one that the Norwegian Sun will do. It is repositioning to Alaska for the summer, and when it returns to the Caribbean, it will be doing 7-day itineraries out of Tampa. It will be up to the Norwegian Pearl to pick up the 10 and 11-day mantle. These are big shoes to fill, but we are looking forward to seeing how the Pearl rises to the challenge perhaps next year.   Read Less
Sail Date April 2014
This was my 116th lifetime cruise, 16th on NCL, 4th voyage on the Sun. Platinum NCL repeater status. Drove Orlando to Miami morning of cruise. Parked offsite for 7.99 per day ( free shuttle) (as opposed to $20 per day at the port)with ... Read More
This was my 116th lifetime cruise, 16th on NCL, 4th voyage on the Sun. Platinum NCL repeater status. Drove Orlando to Miami morning of cruise. Parked offsite for 7.99 per day ( free shuttle) (as opposed to $20 per day at the port)with United Airport parking at 8300 NW 7th Ave in Miami. Fenced, secure lot ( left car key with valet). No problems. Boarded vessel by 1 PM. Cabins were ready for occupancy so went directly to Deck 10 , cabin 0259, starboard side, aft. Room was 8 2/3 feet wide by almost 21 feet long. Balcony was 8 2/3 by 5, bathroom (shower only) was 4 feet by 5 feet. Room was spotless and inviting. 6 drawers and 14 shelves and baskets as well as 2 closets with double row hanging space. The cabin also had a coffee maker. Brought along a power strip and converter plugs so we could use both the 110 and 220 volt outlets available. Called guest services as beds needed to be separated and ice delivered as well as extra pillows as I use Cpap device and need to sleep sitting up. Platinum amenities also delivered ( bottle French sparkling wine, Godiva chocolate gift box and ship-made chocolate covered strawberries. Up to Garden Cafe ( Lido restaurant) on deck 11 for a snack. Then back to the cabin to unpack ( 5 suitcases total). Got everything stowed away and suitcases under one of the beds to leave extra floor space. Lifeboat drill was short and to the point ( no preservers required). As my female BFF and I had been on the ship before no tour was necessary but we did notice some decor changes which were very pleasing as well as the recently installed Brazilian style Churrasco restaurant. We always ate breakfast in the Seven Seas dining room (very good breakfast selections) and also ate lunch there on sea days. Used Garden cafe or Great Outdoors for lunch on port days. DInner was enjoyed in the Four Seasons dining room on 9 occasions ( men can wear shorts and tees to dinner) and one evening in Seven Seas ( long pants and collared shirt for men). We also had one complimentary dinner at Le Bistro French restaurant with free bottle of wine due my Platinum status. NCL does change their their free dining room menus contrary to what others have reported on this site and there was plenty of variety.Food tastes are subjective but, honestly, how many passengers on mass-market cruise lines eat at 3 and 4 star Michelin or Zagat restaurants every week of their lives! Food served was always piping hot except one occasion when an order of medium rare prime rib and baked potato was served cold and after we told our waiter a fresh hot order was delivered. Always had a table for two with no wait at our customary 7:30 PM post-cocktails ( Champagne bar deck 7 atrium) dinner time! For those who have commented on the selection, quantity, and quality of the buffet food I can only say that they are either too shy, lazy or ignorant to visit all the stations open and see the vast selection of items! We did not use any shore excursions in the 5 ports (Aruba, Curacao, Barbados, Guadeloupe, and St, Thomas) as we have been there before. We just took walking tours of the nearby shopping areas and local sights . In Barbados, however, it was necessary to take a taxi to the main downtown shopping area ( $ 5 USD for two each way). As Guadeloupe is a department of France, only Euros were accepted unless you had your credit cards with you. Cigarettes and Liquor were cheapest in St Thomas. The duty free shop on the ship did not have any great deals on these products. I was able to purchase Cipro antibiotic at the pharmacy in Curacao as I had an infected gum due to a lost filling and that was a pleasant surprise. We do not gamble but my BFF enjoyed Bingo when it was offered. The entertainment was typical cruise ship ( mostly Vegas "B' lounge acts and "pastiche" musical production shows). they were ok. We made friends with one of the entertainers on board ( NCL swapped out acts at the 1/2 way point in Barbados). There was a nice mix of passengers on board from many nations and due to the length of the trip a much older average -aged crowd and few children ( who were all well-behaved). The large video game room never had anyone in it! Although we arrived at the pier back in Miami before 7 AM, no one was allowed off the ship until 8 ( self-carry luggage only) and those with checked baggage were not allowed off until 845 though 10 by color bag tag order. Customs was a breeze and we were on the bus back to the car park and out of there by 950 AM for our drive back to metro Orlando. We will be back on the Sun out of Tampa to Western Caribbean/Central America in late November. NCL Freestyle is not for everyone but we certainly do enjoy it! Read Less
Sail Date March 2014
First off, this was our first cruise on NCL (been on Carnival, Holland America, MSC, Celebrity, Princess) . EMBARKATION: We arrived at the port at around 2:30 p.m. There was absolutely NO line and we got on the ship very quickly! THE ... Read More
First off, this was our first cruise on NCL (been on Carnival, Holland America, MSC, Celebrity, Princess) . EMBARKATION: We arrived at the port at around 2:30 p.m. There was absolutely NO line and we got on the ship very quickly! THE BOAT: We went straight to our rooms as they were ready to go! The rooms looked as if they hadn't been cleaned extremely well. There was dirt and dust throughout the room and the bathroom. We ended up switching rooms because of a miscommunication while booking and our second room was much cleaner!! The boat was not as small as we imagined. It felt as if it had enough space, but was not over crowded by any means. We loved the location of the sports court (basketball, shuffleboard, pingpong, golf net) as it was close to everything and out in the open. We also LOVED the great outdoors, which is located at the back of the boat and features a covered area for eating and relaxing. FOOD: The buffet was good and had some nice options and stations (Breakfast: omlette/waffle, Lunch: pasta, Dinner: Crepe). The dining room menu became very repetitive after the first couple days as only one side of the menu changed. The sports bar had delicious wings, popcorn, chips and hot dip etc. The crepe station was DELICIOUS and had a couple different filling options each night (cherry, chocolate, pineapple, cinnamon and sugar, nutella etc.) Sprinkles Ice Cream bar only carried 3 varieties of hard ice cream with a fourth option available on some days, and also carried soft ice cream (but it was really good)!! The self-serve soft ice cream station was great as you could choose how much/how little you wanted. Las Ramblas carried a few appetizers available before dinner for a treat! ENTERTAINMENT: Karaoke was a BLAST! The organized sports activities were also great, with multiple tournaments a day! We thought there could have been more pool side activities....The white hot party was fun, and lasted until the wee hours of the morning! STAFF: We loved Lester, Hector, Jacob, and especially Smiley!! All of the staff members were extremely friendly!! Overall, this was a great family cruise and we would definitely sail with NCL again!! Read Less
Sail Date March 2014
Embarkation since we were last. Be wary of Miami traffic. Room for three adequate. Be aware third person sleeps ot op of a cushioned couch- Food good especially in dining rooms. Upstairs buffet in the evenings was cold repetitive and ... Read More
Embarkation since we were last. Be wary of Miami traffic. Room for three adequate. Be aware third person sleeps ot op of a cushioned couch- Food good especially in dining rooms. Upstairs buffet in the evenings was cold repetitive and sloppy. Service excellent. Always friendly always helpful. Ports good. Aruba not my favorite Curacoa interesting Guadeloupe took the local bus to St Anne for 280 euros Make sure you bring these. Barbados tamiami cruise. The best 100.00 $ spent St Thomas nice catamaran to St john but does not go to the famous bay and beach People on board Canadians midwesterners who were escaping winter Entertainmaint hokey in my opinion Recently off the epic Also past ncl cruises more fun . I thought they were all the same Good entertainment = purchase of many drinks. No entertainment= beddy by time From what I gather this crowd is not a fun . I picked the cruise for layout of the ship and ports. The sea days were a bit boring. Read Less
Sail Date February 2014
If you haven't gone on the Norweigian Sun ... GO NOW. There is a Cruise Director and a team of staff that make THIS SHIP ! They really enjoy their jobs. They respect each other and the passengers. They learn who you are (! !) and ... Read More
If you haven't gone on the Norweigian Sun ... GO NOW. There is a Cruise Director and a team of staff that make THIS SHIP ! They really enjoy their jobs. They respect each other and the passengers. They learn who you are (! !) and stop to chat with you. Not just us.. but like...everyone ! ! IT was IMPRESSIVE. It's also a great Itinerary. 2 Days at sea, 5 ports, and 2 days at sea to relax on the way back. The ship was full but UNCROWDED in the shows, dining areas, and on deck. Food was fine, not great, but FABULOUS in the Specialty restaurant. For the extra $20 we ate in the French Rest......3 times! We've done 45 cruises with 11 different cruise lines and this was the BEST ship. Can't believe there is a level of service, friendliness, above what we'd seen before. As good as it often is, this was outstanding. If we didn't have something planned...we would have paid to stay on board another week! Not sure of the letter code (OA) but we had a WINDOW in the front of the ship. IT was just fine. Quite hallway too in spite of the kids center be located at the end of the hall. (Thanks Neighbors!) Our attendant GLEESON was great. The only bad thing was the super small payouts at Bingo and Deal or No Deal. We like to play but only a few people win anthing and even then, sometimes it doesn't even pay for the cards you purchased. Try the slots. Some of them were really paying well. At least this trip... Before we forget... the Entertainment was first class too. (No surprise). Just a really great trip. Don't know when but we are going back... soon. Perhaps we'll see you there. Read Less
Sail Date February 2014
I will start by saying we had a wonderful cruise. This was our first cruise over 7 days and I can say I love the longer cruise. Embarkation Since we were at the port early (we were there by 10AM), there was no line in we were in group 1. ... Read More
I will start by saying we had a wonderful cruise. This was our first cruise over 7 days and I can say I love the longer cruise. Embarkation Since we were at the port early (we were there by 10AM), there was no line in we were in group 1. Check in was a breeze. There was a wedding group that boarded before us but we were on board before by around noon. In time to get some lunch in the Four Seasons MDR. I always look forward to the Batter Fried Fish.They always try to guide you to the buffet but because of Cruise Critic we know better. No lines at the MDR!! After lunch we wandered around the ship until our rooms were ready. We had balcony room 9213. We were delayed a bit from leaving port but no problem as we were officially ON VACATION!! Our luggage had arrived and it was time for dinner. We ate at the Seven Seasons MDR. It was busy and they asked if we wanted to share a table, otherwise we would have to wait for an available two top. We opted to share a table with two other couples. It was a nice dinner but this was the only meal that we shared with other guests. My least favorite part of other cruise line dining is the group dining. Dining Since this was a 10 day cruise we had plenty of time to dine at the various venues. Most of our other cruises we didn’t really utilize the fee based dining. This time we had Sushi, Italian and French. Each of these meals were very good. Most of our breakfasts and lunches were from the buffet sitting outside at the Great Outdoors. We did have one meal in the MDR. It was good but I just liked sitting outside to eat. I have to note since the buffet is so small on the Sun there seemed to be a lack of variety vs other NCL ships we have been on. Especially the Indian food. We always look forward to this on the buffet but on the Sun there was only one choice at each meal vs the two or three on other ships. Public Areas The pool area of course is always very busy. I didn't even try to get a chair here. That is OK with me. There was always a chair available on 12 or 13 forward. The pools are a pretty good size. There were not a lot of kids on this cruise so we didn’t have to worry about tons of kids in the pool. There are lots of bars and other places to sit inside. The Observation Room in the front of the ship is a nice venue that that doesn’t seem to be utilize for many activities. It is a great place to read during the day. It never felt overcrowded anywhere on the ship. I love that there is promenade deck that goes all the way around the ship, as not all the new ships have this. Great place to walk or run. I also used the fitness center. It is a good facility. The spa is pretty small compared to other ships but we did go massages. Very friendly staff and not too bad of an upsell on their products. Entertainment I would have to say that the entertainment on the ship was just OK. The singers in the production crew were not the greatest. Someone said on a previous review that the blonde girl sounded like she was screaming the whole time, and I would have to agree. The dancing was good. Their shows were entertaining but just not as great as on the Star or Gem. I enjoyed the comedian. I was disappointed that he didn’t do an adult show later at night on one of the day like I have seen on other ships but he was funny. I was a little leary of TerranceB the Hypnotist. I caught the end of the 7:30 show and then we decided to go to the 9:30 show. It was actually pretty good. I am not sure I believed it all but it was entertaining. I was pleasantly surprised by Paul Pappas the pianist. When I saw that it was a pianist I thought oh how boring. I was completely wrong. I would say this was the best show of the cruise. Very entertaining and he keeps your toe tapping. We did not see the ventriloquist or the acrobatic duo so I can’t comment on those. We did spend a lot of time in the Windjammer listening to Gu Fidelis. He sang cover songs and some originals and played his guitar. He was very good. We went to some of the nightly game shows in Dazzles, as always these are entertaining. I do have to say that some of the game shows it was hard to see everything going on as it was packed every night and the show are not elevated at all. I didn’t particularly like the Calypso band that played by the pool everyday. Just not my thing I guess at least not everyday. Crew/Staff This is where the Sun shines :-) Their crew is the best. The Captain Goran Blomqvist seems to love his job and the ship. Brian Walters the hotel director was also great. We saw them and their staff around the ship all the time. Always with a warm Hello!! Richard Matic was our cruise director. While a little cheesy at times, him and his staff were fun and kept us entertained. Our room steward was great (Jinesh Joseph). A little too chatty at times but always wanted to know how our day was going and if there was anything that he could get us. He had only been sailing with NCL for two months and didn’t know any English before he joined. I was amazed at how good his English was. I really like that all staff no matter what they are doing say Hi as there walking by. And it is usually not just the cursory HI they really seem to be happy to be there and happy we are sailing with them. These people are why the Sun consistently ranks as one the best mid size ships. Disembarkation Disembarkation was a breeze. Our flight was until 4PM so we were not in any hurry. We picked the last time slot and were off the ship by about 10AM. They started the disembarkation at 8AM and we were the last group getting off the ship. Everything on schedule. Customs moved very quickly. The taxi area was a little disorganized but we were on our way by 10:30 or so. Summary Overall this was a great cruise. Loved the ship and crew. Of course it would have to be really bad to make any vacation bad but that is just me. I would definitely sail the Sun again. Read Less
Sail Date February 2014
We love cruising and this was #8 but the first on NCL. We enjoyed free style. The Sun is an older vessel which needs some attention. We noticed weak floors in several areas, stained, worn and even torn carpet in some places, the smell of ... Read More
We love cruising and this was #8 but the first on NCL. We enjoyed free style. The Sun is an older vessel which needs some attention. We noticed weak floors in several areas, stained, worn and even torn carpet in some places, the smell of sewer gas at the beginning of our cruise. The Sun is a plain Jane of ships. Decorations, are non existent for the most part. The bath rooms in the cabins are painfully small. Entertainment was just okay. No Wow factor anywhere on this ship. We enjoyed the barbeque around the pool on sea days. There was music but not like we are used to on other lines. A lot of time the ship was very quiet and definitely for the older crowd (of which we belong!). We enjoyed the Great Outdoors on the aft of the ship. The only problem we had here was that the chairs and tables would get soot, etc from the engines on them. They tried to remedy this by keeping a covering over the area. However, I ruined a pair of light shorts before I learned to wipe the chair before I sat down. Food was okay but not enough variety in the main dining rooms. Only a couple new things each evening and the desserts were just not up to par. Even the chocolate bar which was available one evening and was beautiful did not have any flavor. We would cruise NCL again but not on this ship. It is a smaller ship which we like and easy to learn how to get around. The ship is scheduled for a 3 week dry dock in 2016 to upgrade the electronics, etc. This is not enough dry dock time to address the problems with the ship itself. This could be a fantastic ship if they increased the budget and time and really made improvements. Read Less
Sail Date February 2014
We liked all the free exercise and dance classes! Morning stretch, abs workout, 1-mile deck walk with staff, zumba led by a professional dancer from the show and line dancing as well as other dance lessons were all wonderful. We have never ... Read More
We liked all the free exercise and dance classes! Morning stretch, abs workout, 1-mile deck walk with staff, zumba led by a professional dancer from the show and line dancing as well as other dance lessons were all wonderful. We have never had so many options in our past cruises. The food was very good, however, we found the desserts a bit lacking. There was no good chocolate cake and the same desserts were repeated with no originality. The entertainment was OK not great. The singers and dancers were all good except for the lead woman with short blonde hair. She has a screeching voice that pierces my ears and she was not very attractive. The black man was a wonderful singer and should have had more solos. The juggler was awesome. We enjoyed the comedians. We think the shows were better 5 years ago. They lack the pizzazz and grandeur that they used to have. The shore excursion manager, was not sympathetic in my excursion complaint. We took the dolphin swim excursion in St. Thomas and had a disappointing experience. We were in the water for about one hour but our "hands on" personal time with the dauphin was about 4 minutes as we were RUSHED through our pictures. We had one dauphin for 12 people. The Celebrity cruise attendees paid the same fee of $169 and got 3 dolphins for 12 people and they remained in the water about an hour longer than the Norwegian attendees with hands on the dolphins the entire time. This gave them up to one hour of "hands on" with a dolphin. She could have cared less that we paid so much and got so little. She said that the 3 Celebrity families, that we spoke to, were all lying about paying the same amount as the Norwegian group.  has very poor customer skills and offered us no refund! She said we got what we were supposed to get and dismissed me. Read Less
Sail Date February 2014
Why did we book an NCL cruise? There were several reasons. The first reason was length. We wanted a cruise longer than 7 days, and this cruise was 11 nights. The second reason was itinerary. We liked most of the ports we would be visiting ... Read More
Why did we book an NCL cruise? There were several reasons. The first reason was length. We wanted a cruise longer than 7 days, and this cruise was 11 nights. The second reason was itinerary. We liked most of the ports we would be visiting because we hadn’t been to any of them before except St. Thomas. The third reason was price. This cruise was cheaper than any other comparable cruise for 10 days. The fourth reason was recommendation. We know several people who have cruised NCL and they have spoken very favorably. In particular, the Sun has very good reviews. This report will give highlights and overall impressions and thoughts of our cruise. We are a retired married couple. 1. We love cruising and we had a wonderful cruise! 2. This is our fourth cruise. Of the three cruise lines we have been on - Holland America, Princess, NCL - we would rate Holland America the top and NCL the bottom in terms of overall excellence and quality. However, our favorite cruise line is Princess. 3. We would definitely cruise NCL again! 4. Embarkation was fast and easy. We were sitting in the Four Seasons dining room having lunch at 12:20 PM! There was no big welcome aboard, but there were a few cheerleaders and others in costumes greeting passengers. 5. The staff on NCL are the friendliest of the three cruise lines we have used. They smile and speak to you, “Hello,” or “How was your breakfast?” or “Is everything okay in your stateroom?” NCL has trained them to be excellent PR ambassadors. 6. Our stateroom was an ocean view room and it was the smallest of any we have had. We did like the large porthole in our room which gave a good view outside and let in a lot of light. Our bed was quite comfortable. We were on deck four. I heard some noise, perhaps the engine, the first night that was annoying but I must have gotten used to it as the cruise continued or it only happened the first evening. 7. Cruising is a FANTASY! This thought really came to me quite strongly on this cruise. It is an escape from reality. You get to eat what you want, when you want, as much as you want. You are cleaned up after, catered to, waited on, entertained, and taken to various ports. 8. The food on NCL is satisfactory, and we could always find something to eat that was to our liking. However, the food tended to be bland and not very spicy. Their desserts are the weakest food area, particularly their pastries. Generally, food lacked the WOW factor. Buns and bread which were served at dinner were excellent. 9. The Garden Cafe buffet is poorly designed, congested, and takes quite a long time to go through it. 10. We ate most of our breakfasts and lunches in the Great Outdoors at the rear of the ship. It was lovely to sit and watch the ocean and feel the sun and breeze as you ate. Probably breakfasts were my least favorite meals. There didn’t seem to be much variety of muffins or pastries and the bacon was very fatty. The orange juice was probably Tang, definitely not the real deal. Coffee on the ship was okay. 11. We ate most of our dinners in Seven Seas restaurant at the aft of the ship. We would usually be there around 5:45 PM and never had to wait. We asked to share a table with others and on most nights that happened, except for a couple of meals when we were on our own. Service was quite attentive and we usually finished our dinner around 7:15 PM which allowed us to go to the Stardust Theater for the 7:30 PM show. Tablecloths had creases in them and there were no flowers on the tables - little touches that add class. There is no one meal that stands out as being outstanding, but we did enjoy all of our dinners. I had lamb shank twice which was fall-off-the-bone tender; salmon was very good; roast beef was yummy; I had steak twice and it was cooked as requested and tasty. The desserts I enjoyed were key lime pie, their cheesecake with strawberry sauce, and their chocolate truffle cake with raspberry sauce. Other foods I did enjoy are the following: waffles with blueberry sauce and whipped cream, and orzo and ham salad. 12. We were disappointed with the entertainment in general. The music productions done by the cast were only fair. I do not think the quality of musicianship was as high as on other lines. The singing seemed to be forced and at times strained and off key. The audio was not always clear and so it was hard to know the words being sung. We did not enjoy the Burt Bacharach production, “The Look of Love,” which had a poor storyline. We got up and left the show “Rock You Tonight” because we did not care for the music nor were we familiar with the songs. We also went to a show called “Tribute to Divas” in Dazzles Cabaret, but the female singer seemed to be out of her range. We enjoyed going to some of the game shows e.g. “Perfect Couple,” and “The Newlywed and not so Newlywed Game.” 13. We did enjoy some of the singers and musicians in the lounges some of the time. Jim Long did a good job in his Beatles Tribute. He is very talented and a very good pianist. We heard a couple of groups, Into the Drift and Brilliant Band, but both seemed to have similar sounds: a female singer, guitarist, and some of the songs they sang were the same. 14. We did enjoy comedian Rex Haven both times we heard him. His show was called Everything I Know I Learned from my Wife! We also liked Graffiti Classics, a group of four string players: two violins, a viola, and a cello. They did a good job of trying to make classical music enjoyable and fun. The acrobats, Soul Duo, who performed a Cirque du Soleil type show were also excellent. One night a juggler was featured and he was very good. We also enjoyed the Karaoke Finale in Dazzles. 15. The Cruise Director, Richard Matic, was Mr. Energizer Bunny. He was everywhere and very visible. He obviously loved his job. At the end of each show in the Stardust Theater he would say, “Richard has a story to tell you,” and then proceed with a funny joke. 16. The Norwegian Sun is a very nice ship, but it is not glitzy or glamorous to the same extent as the other ships we have been on: Zuiderdam, Caribbean Princess, and Star Princess. The Sun was very well maintained and easy to find your way around without getting lost. 17. I enjoyed going to the Observation Lounge on deck 12 for a quiet place to read. We also liked to go to the Atrium on deck 7 to play Phase 10. 18. We only got dressed up twice, on Valentine’s and another night for dinner with one of the officers. We had entered our name in a contest to have dinner with an officer and we were fortunate to be selected. 19. The PORTS. On Aruba, Palm Beach was beautiful, right up there with Waikiki Beach and Varadero Beach. The Radisson Hotel Resort grounds were awesome! The port area for Aruba was not very glamorous and was disappointing. We had no problems using the public bus to get to and from the beach. We liked Curacao and just did a walking tour using a map that I had printed from the internet. The buildings are beautiful, painted in bright colors. We had looked forward to visiting Barbados but we were somewhat disappointed. We went on an NCL excursion for half a day. Perhaps we did not see the best parts of the island. We did not see any of the swimmable beaches. We saw Bathsheba where the water appeared to be very rough. This is a very hilly island. Houses were generally tiny but there were also some large mansion-like homes as well. I guess I expected more beauty, with lush, green vegetation, more like Hawaii. Perhaps there are more flowers and color in the summer. We did not get off at Guadaloupe. I had read reviews that people felt unsafe and we heard people on the ship confirm this to be the case. We enjoyed St. Thomas, US Virgin Islands. Here we went on an NCL excursion to Magen’s Bay Beach and then shopping. The tour lasted 5 hours and was good value. This was a nice beach but not as spectacular as Palm Beach on Aruba. We had no problem with our stuff when at the beach. My wife wore a waterproof pouch around her neck holding ID and money. We kept an eye on our bag with clothes and other things which was on our towels. Traffic was very congested on this hilly island. 20. On the last day of the cruise at breakfast it was neat to sit in the Great Outdoors close to other Canadians who had gathered around a satellite radio that someone had brought with them listening to the Gold Medal hockey game at the Sochi Olympics between Canada and Sweden. Canada won and I videotaped the group cheering and celebrating this victory. It will be one of those moments to remember. 21. We used easy walk off disembarkation, choosing to carry our own luggage, and we were off the ship by 8:30 AM without any problem, bringing to a close a very good cruise.   Read Less
Sail Date February 2014
I just got back from an 11 day cruise with my parents and I have to say Norwegian doesn't disappoint. We had an inside cabin for 3 and I really appreciated the couch that made out into a bed so I didn't have to climb into an ... Read More
I just got back from an 11 day cruise with my parents and I have to say Norwegian doesn't disappoint. We had an inside cabin for 3 and I really appreciated the couch that made out into a bed so I didn't have to climb into an upper bunk. The Entertainment was probably the best I have seen, I was particularly impressed with the Soul Duo, Graffiti Classics, and the comedians. The Sun is a smaller ship making it easy to get around, but there was a shortage of deck chairs on the sea days. I think a lot of the problem was with people holding chairs all day. The ports and shore excursions I arranged through the ship were great except for Guadalupe, but more about that later. The MIDUSHI excursion in Aruba was incredible, it was my first time snorkeling and they were so accommodating and helpful. The crew made sure everyone had a great time, and the snack was a full meal. I would recommend it to anyone who wants to have a great day on the water. The other great ship excursion I took was snorkeling with Captain Nautical. They use a fast boat to get you to the coves and we had an hour in the water at 2 separate locations. We did an Irie Tours in Curacao it was a blast and one of the best land tours we did. Guadalupe was interesting and I enjoyed my tour of the zoo and the tree top walkways but overall I was disappointed in the stop. Dispatching the tours was chaotic, and while our guide spoke English, this was the first tour he had ever led and had not even visited the site. My parents described there tour as a drive around the island at 50 miles an hour with a guide who barely spoke English and didn't have much to say. I heard a lot of the other people from the ship complaining about their tours and a lot of the shops wouldn't take american or Canadian $ or gave different exchange rates. Overall it was a great trip and I would definitely cruise on the Sun again. Read Less
Sail Date February 2014
We recently returned from our 10 night Southern Caribbean cruise on the Norwegian Sun with a group of 8 adults. Overall we had a wonderful cruise! As many previous reviewers stated, the crew on the Sun was exceptional! Everyone was very ... Read More
We recently returned from our 10 night Southern Caribbean cruise on the Norwegian Sun with a group of 8 adults. Overall we had a wonderful cruise! As many previous reviewers stated, the crew on the Sun was exceptional! Everyone was very friendly and helpful. We especially enjoyed our waiter (Gede) and his assistant in the Four Seasons dining room! We requested to sit in his service area every night for dinner. He was so nice and bent over backwards to accommodate several special requests (he was even able to get us Creme Brulee for dessert one night, even though they only serve it in Le Bistro!!) While we were very happy with his service and the quality of the food served, we were totally dissapointed with the lack of choices in the dining rooms. Every night was the same basic menu (including the starters, entrees and desserts) with only a couple new choices. The menu became routine and almost boring. And, yes, we could have gone to the cafe or one of the "pay" restaurants, but why? Cafeteria style is fine for breakfast/lunch, not so much for dinner. And who wants to pay extra to have dinner on a cruise! (We didn't have this problem with other cruises we've been on. Always a new menu every night, to the point, in some cases, that it made it a hard decision what to order because it all sounded so good!) But, we enjoyed our waiter enough to over-look the somewhat dissapointing menu, for the most part. We had a balcony cabin, mid-ship, deck 8, which was very nice. Only compalint was the lack of outlets in the cabin (one) and that when the wind blew, the balcony door "whistled" terribly! Comfortable bed, good storage spaces, etc. Our cabin steward was excellent also! The nightly shows were enjoyable. Typical "cruise cast" shows, plus an acrobatic duo, a hypotist, a few comedians, etc. Our favorite was Graffiti Classics (comedic string quartet)! Excellent! The poolside entertainment was good - great 50' & 60's band! We enjoyed the ports, although we have been to St. Thomas before (can it be avoided on any eastern/southern Caribbean cruise??). On Dominica, we found a taxi driver who took us to several falls (including the Emerald Pool), showed us some of the countryside, and a quick tour of Roseau before returning to the ship for $25/pp (about 4 hours). We also had a wonderful excursion on St. Lucia (La Soufriere Valcano Tour)! Our guide (Nyasha?) was exceptional - friendly and informative! Although it included a lot of driving time (more than 90 minutes each way, plus stops) the ride was very interesting and the scenery was beautiful! Barbados was beach time, and St. Maarten was shopping and a quick island tour. On the last day, we did the self-disembarkation - carried our own luggage off the ship. What a breeze!! Quick and easy. Off the ship, through customs and to the taxi/shuttle in less than 10 minutes. A few negatives: The Sun was refurbished just 3 years ago, but it still seemed out-dated and lacked the beauty of other ships (other cruiselines) that are the same age. The theater is small (but it was never full to capacity, maybe 50% at best) and passe. The sofa upholstery in the cabin looked to be from the early 80's (I know - the ship wasn't built until 2001). And of course - never enough deck lounge chairs! The "Freestyle" type dining was okay. Dissapointed in the dress code (seriously, shorts and jeans??), but that goes with the freestyle cruising, I guess. We dressed up every night anyways. The only other thing we were very dissapointed with was the photography. While the staff was very nice, the pictures were horrible! Bad lighting (shadows, reflections and shiny faces), goofy poses, people cut off in the photos, unwanted "photo bombers" in the background, and only 2 photo area choices (unless you scheduled a studio session). Other cruises we've been on had 5 or 6 different venues for photos every night, including indoors and deck areas. We bought only 1 photo (out of maybe 50+ taken between our group of 8). We did have a good time, though! Enjoyed the break, and relaxing with family. Would possibly cruise NCL again, but only on a newer ship. (This cruise would not be good for a family with young children/teens - average age group is 40 - 65. No real ammenities for kids - i.e. climbing wall, pool slides, mini golf, skating rink, etc.)   Read Less
Sail Date February 2014
We returned to the Sun after taking the 11 day last year at this time. Last years cruise was a great experience so we decided to book the other leg this year. We were some what frustrated with the checkin process. Long lines and a bit ... Read More
We returned to the Sun after taking the 11 day last year at this time. Last years cruise was a great experience so we decided to book the other leg this year. We were some what frustrated with the checkin process. Long lines and a bit disorganized. We are Lattitudes members and there seamed little benefit in checking in. Once checked in we found our cabin, forward facing balcony on deck 11. It was very nice. A bit of extra space so we had two chairs and coffee table, couch and desk besides the queen bed. Also the balcony had 2 chairs a small table & two lounging chairs. Our cabin steward Juan was probabily the best we have ever experienced. After introductions I made a request for extra pillows, which he said he would take care of in a short time. We spoke about scheduling and he left. We wandered the ship had dinner and returned to be greeted by name by Juan. Pillows in the room, it was very clean, turned down and comfortable. Juan greeted daily by name when ever we passed, every need we had was attended to and he kept the room imaculte. We had two experiences with maintance that were very positive. Shower handle came off, I called as we left for a meal and when we returned it was repaired with a new shower curtain as well. I received a letter saying the needed to paint on the balcony during port days. I went to the desk to request that the work possibly be done when we had shore excersions, and it was. Food was good, but not a great variety. The Chef's table was excellent and the food exceptional (as it was last year with a differtent Chef). Very pleasureable cruise and we are planning the next NCL vacation. Read Less
Sail Date February 2014
This was my second voyage on The Sun. (I am currently at the GOLD level on NCL and will be Platinum after my next cruise soon on The Pearl) (I have already booked too a third trip on the Sun in February departing from TPA) (Also been on ... Read More
This was my second voyage on The Sun. (I am currently at the GOLD level on NCL and will be Platinum after my next cruise soon on The Pearl) (I have already booked too a third trip on the Sun in February departing from TPA) (Also been on The Sky twice, Pearl, Dawn and EPIC (Tranatlantic) On my first Sun trip I did the Southern Carribbean which entailed visiting Cartegena, Aruba, Curacco, Saint Maarten and Saint Thomas. This trip was also Southern but with different ports which included Saint Thomas and Saint Maarten again (can never get tired of going to either of those ports) and Dominica, Saint Lucia and Barbados which were all delightful to me in and of themselves. Barbados was probably my favorite though. The service again was impeccable and by chance I got the same Cruise Director Richard who remembered me and I have to say one of the things I love about NCL is that I have always had various members of the crew remember me (even on a different ship) which is astonishing to me given the number of passengers they move. And I love the fact that they take really nice care of the solo traveller. For a variety of reasons, I enjoy cruising solo and NCL has always been awesome in taking care of me. Table for one in the MDR? No problem! Table for one in a specialty restaurant like my favorite Cagney's without a reservation, no problem or another favorite, The Italian. If ever on The Sun you must at least once try the Italian restaurant and I guarantee you that you will want to do it again. I did three times! But all the food was delciious to me in all venues. FIrst Sun trip was a Balcony Cabin and was great, Second time, knowing the lay of the ship good, I choose an outside cabin on Deck 6 which I really liked because I enjoyed being able to just walk around the corner and be outside to enjoy my morning coffee and I was close to the Casino ;) All in all, absoulutely no complaints at all.   Read Less
Sail Date January 2014
Norwegian Sun Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.7
Enrichment 3.0 3.3
Service 3.5 4.1
Value For Money 3.5 3.8
Rates 4.0 4.1

Find a Norwegian Sun Cruise

Easily compare prices from multiple sites with one click