2 Norwegian Sun Cruise Reviews for First-Time Cruisers Cruises to Panama Canal & Central America

It was a good cruise and being my first time really enjoy it will be taking other next year.Our Stewart was very nice room was always clean and if we needed anything he was willing to get it for us.almost every night it was show,dinner and ... Read More
It was a good cruise and being my first time really enjoy it will be taking other next year.Our Stewart was very nice room was always clean and if we needed anything he was willing to get it for us.almost every night it was show,dinner and dancing it was really nice to have different choose every day in what was happening at night.Most did private excursions on port days but we did one shore excursion with cruise and really enjoy that. There was so many different types of dining to choose from and it was good and you could eat where ever your heart was into that day. Enjoy the fact that it could be dress down or up depending on your mood. Could have not ask for better service from the cooks to the waiters who clean the tables and the messes that some people left. To me it was a good trip and being my first time really enjoy it was fun to meet different people from all over the world. But as always you get people who will complain about anything and sometimes it seems. That they enjoy hearing their own voice or just looking to complain about anything and if that is the case why not stay home than. p.s no curtain from shower goose me lol Read Less
Sail Date April 2015
We recently took the seven day cruise out of Tampa to the Western Caribbean. The food was great. The ports were good. The entertainment was good. The cabin size was good. And the interior cabins have plenty of room for 2 ... Read More
We recently took the seven day cruise out of Tampa to the Western Caribbean. The food was great. The ports were good. The entertainment was good. The cabin size was good. And the interior cabins have plenty of room for 2 people. The service personnel were great people and very friendly. Middle management... not so much. We had a bit of trouble with the room. There was a leak in the AC unit and the water had backed up into the room. There was quite a smell after day two. We spoke to the manager and she point blank told us they would fix it but they did not have another room. She point blank stated we were rude about it. We weren't. As a matter of fact my friends told us we didn't do enough. Well, the smell never left the room and "surprise" they found another room after discovering more water behind the couch. As a business owner, I do know that people do complain to get something more. Like upgraded. And people do on occasion screw something up purposely to get an upgrade. This wasn't the case and they should have investigated and found a way to get us into another room right away. They did not. We did get a free meal in a fancy restaurant on the ship. It was good but why give me a free meal when they could have just sent me to another room in the first place instead of no listening to what I was saying. Overall we would use Norwegian again. We have fun and save for the inconvenience of the room, the trip was worth a repeat. Read Less
Sail Date April 2015
Norwegian Sun Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.7
Enrichment 3.0 3.3
Service 3.5 4.1
Value For Money 3.5 3.8
Rates 4.0 4.1

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