15 Norwegian Sun Cruise Reviews for Family Cruises to Panama Canal & Central America

We thoroughly enjoyed the 18 day Panama Canal full transit cruise aboard the Norwegian Sun! The cruise ports with sea days interspersed allowed for a nice combination of relaxation and activities. The ship just came out of dry dock and ... Read More
We thoroughly enjoyed the 18 day Panama Canal full transit cruise aboard the Norwegian Sun! The cruise ports with sea days interspersed allowed for a nice combination of relaxation and activities. The ship just came out of dry dock and it looked beautiful. All the public rooms including the Spinnaker lounge on the top deck were lovely. We sailed out of Seattle and had superb weather the entire time. Our first stop was Victoria and we loved walking through downtown and stopping at the nearby Craigdarroch Castle, government buildings and gorgeous gardens. We met charming locals who were very helpful with directions, We sailed under the Golden Gate Bridge with the sun coming up and it was spectacular. We docked in San Francisco and we took a day trip to Alcatraz. The Alcatraz pier was a leisurely 10 minute walk from where our ship docked. It was a fantastic day there. The tour of Alcatraz was top notch and the views from Alcatraz were gorgeous. Be sure to get tickets for Alcatraz at least a month before your arrival. It is almost impossible to walk up and get a ticket otherwise. We had a couple sea days after that and I was able to visit the Mandara spa which was very relaxing. We continued our journey with stops at Cabo, Acapulco, Puntarenas and Cartagena and enjoyed all those ports too. We took a tour in Acapulco and saw the cliff divers and gorgeous views from the mountains surrounding the ocean. The Panama Canal Transit was a highlight of the trip. The ship had a narrator on board for the transit and he was very informative and provided excellent commentary the entire day. The transit took most of the daylight hours of one day and it was beautiful. We viewed most of the transit from Deck 6 and we were up close, within an arm’s length of the locks. Deck 6 on the Sun is a wonderful place to walk for exercise as well as taking in the magnificent ocean views. There were about 25 lounge chairs on this deck and they could have used another 25. Many people liked to relax, read or enjoy the ocean views and the lounge chairs were usually occupied. Our cabin had new carpet and furniture and was in excellent condition. We had an inside cabin and it was the largest and nicest one we have ever had. It had a separate sofa, lots of storage and floor space. We were on deck 8. Our cabin steward, Jefferson, did a great job of keeping the cabin spotless. The food was very good in all the venues we tried. We enjoyed the freestyle dining and the main dining rooms had a fine variety of main courses, appetizers, salads, and desserts. The peanut butter cheesecake was a favorite. We had excellent wait staff including Cherylynn, head waiter in the Moderno during breakfast and lunch and Melroy, waiter in the Four Seasons. We were impressed by Cruise Director, Jasper and his staff who seemed to work diligently night and day with smiles on their faces. Jasper would close every evening with "remember to worry less and smile more" which is good advice for life in general. The entertainment was very good too. We had a nice variety of singers, a comedian, magician and juggler. The casino did not seem that busy on this cruise and the smoke was not too bad. There are only a few areas which allow smoking, which we liked. The areas that we thought needed improvement were the embarkation and debarkation processes. In Seattle, they ran out of embarkation numbers and this caused a problem. There were many disgruntled guests who felt they had waited in line only to have new arrivals board the ship ahead of them. Also, Norwegian cruise excursions were given priority debarkation in ports and passengers with independent tour arrangements need to be careful when booking tours so that there is ample time to make travel connections when in port. The itinerary may indicate that the ship is in port from 9-5 but you may not actually get off the ship at that exact time if the ship needs to go through immigration like it did when entering San Francisco from Victoria. If you have early independent travel scheduled and time is of the essence, you may need to go to the areas where the NCL tours are disembarking early. We only found this out incidentally after asking several staff members. We had a wonderful trip aboard the Norwegian Sun and loved the size of the ship and the excellent crew and amentities. We sailed on the Epic at Thanksgiving, but we actually prefer the Sun! Thanks to all who made this cruise a favorite memory for our family! Read Less
Sail Date April 2018
We choose this cruise as the ship was supposed to have been refurbished in 2016 and we thought it would be like a new ship. After we boarded we found a letter from Norwegian Cruise Line that there were going to be a few inhancements being ... Read More
We choose this cruise as the ship was supposed to have been refurbished in 2016 and we thought it would be like a new ship. After we boarded we found a letter from Norwegian Cruise Line that there were going to be a few inhancements being done during our cruise. Unfortunately that was a huge understatement as they were doing major construction with hazardous materials and chemicals that made many of us ill. We would never have put ourselves at this kind of health risk. The construction should have been preformed at dry dock where the chemicals and materials could be controlled. There was no regard to the health risks for passengers or crew members. The food was average and there seemed to be many waiters that were in training and not getting our orders correct. The service was very slow. There was a real language barrier that caused many of the service errors. The sports bar served very greasy food. I put 2 paper napkins under the fish I was served and it saturated both of them. We had a drink package and had many comments about how much we ordered. Pretty rude of the bar servers. Read Less
Sail Date March 2018
Just spent a small fortune on a long ago planned trip of a lifetime through the Panama Canal. The ship was undergoing major work during the trip with many areas closed for the entire duration with some rolling closures. The deck areas ... Read More
Just spent a small fortune on a long ago planned trip of a lifetime through the Panama Canal. The ship was undergoing major work during the trip with many areas closed for the entire duration with some rolling closures. The deck areas and casual dining that were open were overcrowded as a result. Often ended up in my room eating. NCL did not advise us in advance nor discount our fares. We paid a huge amount and got a subpar product. The worst of this was that NCL knew that this was happening and the passengers felt tricked into paying for the canal fee so the ship could get over to Victoria to dry dock and complete the work. NCL says the ship was refurbished in 2016 so you wouldn't have expected this. The passengers organized meetings on board and now the press have picked up on this and interviewed some passengers! How could they not have known that this would mess with people's dream trips? Never in my 30 years of travelling and cruising have I needed to follow up and demand recourse after a vacation. The response, or lack thereof, from them has been even more dissapointing. I used to defend and promote NCL to my friends and family. Not anymore! The rooms were cruise small. Shower ridiculously small. Restaurant service and room steward were so nice and helpful. I sure hope they actually get the sujper high gratuities we have to pay. Got drink package and had to pay over c$500 in mandatory gratuities. We didn't even drink that much. What a rip off. Plus you can't even get a can of pop or water with your drink package. I should have ordered a rum and coke and hold the rum so i could get a coke but there was no coke on board. Only pepsi. The shore excursions were expensive for what you got. better to book on your own for the same tour at a fraction of the cost. The ports were interesting but the things of interest in a few were far away and no real beaches at almost all so don't think it's a beachy vacay. Do not go snorkelling in Acapulco. Dirty water and no fish. Go to Antigua Guatemala. Read Less
Sail Date March 2018
This was a trip of a lifetime. Any positives such as the comfortable rooms, good dining service, decent shore excursions and delicious food was FAR outweighed by the massive construction project that was undertaken during the cruise. ... Read More
This was a trip of a lifetime. Any positives such as the comfortable rooms, good dining service, decent shore excursions and delicious food was FAR outweighed by the massive construction project that was undertaken during the cruise. Major parts of several decks were closed. The fumes from the chemicals they were using were breathtaking (in a bad way). The constant noise from sanders and grinders was agonizing. We took our children with us and they closed the kids pool for the construction. How can you think to close a kids pool on a Caribbean/Mexican cruise during spring break?? We asked to have one of the other hot tubs designated as a family one so the kids could use it and this was not approved. We had to be careful where to eat because of the sanding particles flying everywhere. Restaurants were closed, bars closed, pool closed and decks closed. No one was advised of this beforehand. It was a memorable cruise, however for all the wrong reasons. Our cabin stewards, restaurant servers and shore excursion staff were awesome. Read Less
Sail Date March 2018
Terrible! I will never book another cruise on Norwegian! Outdoor decks 12 & 6 were under renovation. Closed off areas, grinding, pounding, dust & rock wool flying everywhere & toxic fumes due to new epoxy flooring being ... Read More
Terrible! I will never book another cruise on Norwegian! Outdoor decks 12 & 6 were under renovation. Closed off areas, grinding, pounding, dust & rock wool flying everywhere & toxic fumes due to new epoxy flooring being installed. Champs Bar closed for the duration. Kiddie pool, shuffleboard & golf activities inaccessible part of the trip. Walking/jogging deck closed. Some Muster stations inaccessible. Smoke stack twice blew soot & chunks of ash over the aft deck during breakfast...into our food! Unable to sleep 5 nights in a row due to grinding somewhere outside our room. Numerous complaints to guest services who finally sent someone to our room to listen. Only then, did it stop. Pool was full of dust, rock wool, & ash which was never completely cleaned. We had to clean our own tables because they were always covered in dust & the staff was indifferent. After our stop in Nicaragua, one of our co-travelers started cleaning the pool seating deck because it was filthy. She didn’t want to sit in construction dust & was fed up. Finally, the staff got the hint & finished the cleaning. We saved for a year & paid full price for this cruise which was on our bucket-list. We were not told about the construction until we were on it & were stuck. A total sham by NCL! Since approximately 17% of the ship was unavailable, I expect a 17% refund. Instead, NCL offered us 25% off another cruise which has to be used within a year. Why woulld I do that, & who has the money, or vacation time? It’s an unacceptable offer! Read Less
Sail Date March 2018
We had planned for quite some time to take a Panama Canal cruise with four siblings and their spouse's. The Norwegian Sun had the itinerary (full transit from Miami to Los Angeles) that we wanted at a good time of the year. Once on ... Read More
We had planned for quite some time to take a Panama Canal cruise with four siblings and their spouse's. The Norwegian Sun had the itinerary (full transit from Miami to Los Angeles) that we wanted at a good time of the year. Once on board (with no prior notification) we discovered that the ship was in route to a 15 day dry dock. We soon discovered construction equipment and materials were stored across several passenger decks and discovered that construction was commencing immediately, not waiting for the dry-dock. Over the next 15 days we were subjected to the noise, dust and fumes of a construction site. We discovered that some of the materials being used were toxic in nature. Lifeboat roster stations were blocked off for construction and several restaurants / bars were not available due to "renovation". NCL management and the Captain could have cared less, in fact the Captain walked out of a passenger called meeting after 3 minutes stating it wasn't his issue. Due to the upcoming dry-dock we discovered what appeared to be a high level of the staff were getting off in LA, and they appeared to be trunkie to say the least. Dining service was at the best spotty. 2 1/2 hours for dinner in Cagney's - without desert! (35 minutes until they took our order). Same with our room steward - although he kept our room clean you could tell he was ready to get off the ship. Perhaps because the ship was going to be out of commission for 2 weeks after our cruise the food selection was marginal. Breakfast was the same EVERY day, variety at lunch was only the results of the prior evenings left overs and dinner selection was no where near what we've come to expect on Princess or HAL cruises. For example Shrimp Cocktail was only available in Cagney's at an $8 charge; and none of the meals you would expect on a cruise - an occasional lobster or crab or, shrimp, beef wellington, escargot, etc. Not even Baked Alaska! By the end of the cruise even the bar selection became spotty as bar tenders told us they were instructed not to open new bottles of top shelf spirits. The only reason this cruise was not given an overall "Terrible" rating was the Cruise Director Staff. Jasper, Jaime and their team tried their best, but they were limited. NCL used this cruise, at the passengers expense to reduce their dry dock expense by limiting the time the ship was not producing revenue. SHAME ON THEM!!! After the initial out roar by passengers we received a letter in our room that NCL would offer a 25% fare credit on a future cruise within the next 12 months. After this cruise made national news NCL changed their offer to a 100% fare credit; but reading the fine print this does not include port charges, taxes, insurance, required "service charge" or any other "nickel and dime" expense that NCL could think of. With NCL's increased fares in 2019, taking this same trip with their "100% fare credit" would still cost each passenger close to $2000!!! We won't cruise with NCL again, and will recommend to our friends and family other lines that care more for their customers. Read Less
Sail Date March 2018
Ship was undergoing major construction as we cruised on this 15 day adventure. About 1/4 of ship was inaccessible, some specialty restaurants were closed, people complained about chemical fumes through out ship and in their cabins, work ... Read More
Ship was undergoing major construction as we cruised on this 15 day adventure. About 1/4 of ship was inaccessible, some specialty restaurants were closed, people complained about chemical fumes through out ship and in their cabins, work taking place at all hours, and construction particles flying in air we breathed. Many people suffered respiratory issues. My husband, sister and cousin began coughing during this so-called vacation. We definitely did not get what we paid for on this cruise due to the construction taking place right smack in the middle of everything. Again, because some restaurants were closed dining options were limited and always very crowded, this is especially not good on a long 15 day cruise. In my opinion, minor construction (better word "repairs") are acceptable and understandable, but, where NCL crossed the line is when it affected passengers health. This is NOT what I paid lots of money for. And...the cherry on top- ship was scheduled to be refurbished at end of our cruise. WHY WAS'NT ALL THIS WORK BEGUN AFTER OUR CRUISE WAS COMPLETED!!! Read Less
Sail Date March 2018
I chose this cruise because 10 family members were getting together for our uncle's birthday. Due to the construction, 3 members were continually sick. Either a deck, bar or eating area was closed at any given time. Workers were in ... Read More
I chose this cruise because 10 family members were getting together for our uncle's birthday. Due to the construction, 3 members were continually sick. Either a deck, bar or eating area was closed at any given time. Workers were in our hallway on ladders with open ceilings as the particles and debris were falling onto us. Decks were being sanded continually and the debris and dust from that flew onto the balconies and into our room. Also, the debris was landing onto the pool deck and into the pool while people tried to enjoy their time in the sun. Family members stated they heard saws and other power tools throughout the night. I saw plastic flying off the decks, where they were working, and landing into the sea. All in all that was disappointing. But the the crew was super nice, friendly and fun. The restaurant's food was delicious and the buffets full of variety. There was a special area at the buffet filled with Indian food which was tasty. Dazzles lounge had great entertainment/games but the chairs were incredibly uncomfortable. The ship's dance/singers/band was ok. But the other musical talents were enjoyable. The Sun could have used more "variety" type of evening entertainment in the Stardust lounge other than the ship's dance/singer/band. The itinerary, for us, was perfect! Read Less
Sail Date March 2018
Passenger Revolt on Norwegian Cruise Line. Passengers on Norwegian Cruise Line’s ship, Norwegian Sun, revolted forcing the captain to address ongoing issues negatively affecting all passengers. The ship, currently in the midst of a ... Read More
Passenger Revolt on Norwegian Cruise Line. Passengers on Norwegian Cruise Line’s ship, Norwegian Sun, revolted forcing the captain to address ongoing issues negatively affecting all passengers. The ship, currently in the midst of a Miami to Los Angeles cruise via the Panama Canal, is due to go into dry dock for refurbishment after completion of the cruise. Apparently, in an effort to minimize time in dry dock, the company decided to start refurbishing during the cruise. As a result, several venues and activities have been closed at different times. Crews are hammering away refurbishing one of the restaurants, sometimes late into the night, causing passengers to call to complain the noise is keeping them awake. They are also refinishing several walkways on outdoor decks using heavy duty grinders to grind off the old deck toppings down to the metal. Then they are resurfacing the deck using a substance that, according to a passenger who is a chemist, is toxic and hazardous. The Deck 6 jogging deck has been cordoned off several days because of this. Muster stations were even blocked off, thus creating a potential safety hazard. Several passengers have gone to the ship’s doctor seeking relief from respiratory problems only to be saddled with medical charges in excess of $5000. All in all, passengers who paid a lot of money for this cruise are not getting their money’s worth. None of them expected to pay thousands of dollars for a once-in-a-lifetime vacation only to walk into a construction zone. There were so many registered complaints that the captain was compelled to address the situation in front of about 300 passengers. He did not handle it well. He said it was a company decision to do this and he couldn’t do anything about it. When people started asking questions, he took offense and walked out to a loud chorus of boos. There were many people recording the incident on their phones, so I expect this will easily go viral - as it should. Subsequently, there were two passenger meetings to discuss the situation. Attendance grew to more than 400 people. Folks are angry that NCL used their precious vacation time to refurbish the ship. There was a letter from NCL in our stateroom last night apologizing for the “inconvenience” and offering a credit of 25% of the amount we paid for this trip toward a future cruise. The offer was good for one year. Personally, I’m not interested in that offer. I don’t want to give my business to a company that would do this in the first place. When you sign up for a cruise, there is a contract between the customer and the cruise line. Certain things are promised by the cruise line. When those promises are broken and the passengers are aggrieved, there should be consequences. I’m not sure where this will go, but I know that Norwegian will certainly suffer on social media. I know I’m not likely to consider them again. #pcsun #ncl Read Less
Sail Date March 2018
Finally took our bucket-list cruise to traverse the Panama Canal!! Unfortunately, things did not start out well when the computers went down in the Embarkation area, so had to stand in the heat and humidity for more than 90-minutes. As a ... Read More
Finally took our bucket-list cruise to traverse the Panama Canal!! Unfortunately, things did not start out well when the computers went down in the Embarkation area, so had to stand in the heat and humidity for more than 90-minutes. As a result, I spent the entire first full day on the ship in bed recovering since I come from a desert climate. The major positives of the cruise were the Entertainment (VERY talented Sun singers, dancers, musicians & Director's staff), Freestyle and Specialty dining☺!!! The four Specialty restaurants we visited were absolutely wonderful, and did a terrific job of recognizing the 2 Birthdays we had in our travel group. On the somewhat negative side, our cabin stewardess was friendly but was not well-trained enough to fill our ice bucket more than twice in 14 days or clean the bathroom thoroughly. Would have appreciated additional No Sugar Added dessert options. We did encounter numerous 'Vacation Heroes' once on board who made our experience enjoyable Met some wonderful people with whom I am certain we will remain in contact. I cannot say that NCL will be my first choice in future sailing. Read Less
Sail Date October 2017
I was traveling with my 81 year old mom who has limited mobility. We wanted a cruise with interesting ports we haven't seen before. We both enjoyed the cruise immensely. It was a great blend of interesting places and relaxing sea ... Read More
I was traveling with my 81 year old mom who has limited mobility. We wanted a cruise with interesting ports we haven't seen before. We both enjoyed the cruise immensely. It was a great blend of interesting places and relaxing sea days. This was our fourth cruise, and it was the first time I did not have a list of complaints afterwards. Service was excellent everywhere. Food--We were very impressed with the food on this cruise. We dined at one of the two main dining rooms most every night, and had many excellent meals, and none that were bad. We had delicious ribeye steaks twice at Cagneys. We enjoyed Moderno the churrascuro restaurant but felt that one trip there was plenty. We would have liked it more if there were some dipping sauces for the meat. It got a little boring. We also enjoyed La Cucina. We have learned to avoid the buffets on cruises except for a light snack. The few lunches we had from the buffet were just OK. Embarkation--long lines but smooth. They did not have a good set up for handicapped passengers and it was hard for my mom to stand in a long line. Enrichment activities--really informative documentary on the Panama canal the day before we sailed through it. The day of passage a representative from the canal comes on board and narrates the passage. This was really enjoyable. I would love to have more in-depth information about the various countries we visited. Entertainment--I have little interest in cruise entertainment, but I was very happy to hear the string quartet playing on this trip. We enjoyed them in the dining rooms several nights and in the lounge. I took plenty of books to read but ended up reading 3 I found in the well-stocked library. Fitness--I enjoyed the aerobic dance classes but sometimes they were in the direct sun on the deck and it was wayy too hot. Wish they offered more of those throughout the day. Good walking track that stayed pretty shaded most of the time. Onboard experiences--lots of nice, quiet places for reading, which I appreciated. Most of the outdoor seating was in the sun. It would have been nice to have more shaded areas besides under the lifeboats. We enjoyed the trivia and name that tune games, except the host of name that tunes played way too much of the song and took away the challenge. It would have been nice to have some karaoke earlier than 10:00. Lots of late activities that we missed being early birds. Shore Excersions--these were all chosen to be easy with little physical activity for my mom. There were many fun things like snorkeling and zip lines that we did not do. Cabos San Lucas--did the ship easy excursion. There is not much to see in Cabos. This was a decent overview. We enjoyed the demo at the glass factory. Excellent fish tacos at Molly's in Cabos San Jose. Acapulco--very enjoyable tour with Baldo Gomez at Tours by Rudy. We released baby sea turtles at the refuge, saw lots of different areas of town, the Peace chapel, Los Flamingoes hotel. Fun day. Puerto Quetzal--did the easy shore excursion to Antigua. My mom wasn't feeling well so I went on my own. The shore excursion spent a lot of time in a jade factory/store which didn't interest me, so I went walking through Antigua on my own. A beautiful city not to be missed. Corinto--had a nice tour with Denis of Julio Guides to Leon. Leon was poor and bleak after Antigua. We got an overview of the place, saw the market, murals of the political history which went on too long standing in the heat. We went to a nice cool place for lunch. It was interesting to see but lots of poverty. Costa Rica--excellent tour guide Javier Vargas with Thumbs Up tours. One of the highlights of the trip. Went to macaw sanctuary, crocodile river cruise, and a general tour of the area. Lots of interesting plants and animals explained by our fabulous guide. We learned a lot and had a great time. Not to miss especially with Thumbs Up tours. Cartagena-- Beautiful old town. I would focus solely on that next time. We took an OK tour with Dora. We got an overview of the area and a walking tour of old town, but she rushed us through that to spend 45 mins. In an emerald store. Did not like that part, but Cartagena was one of my favorite spots on the trip. Read Less
Sail Date September 2016
Last year we both retired and we had a 1st cruise to the Alaska on board Celebrity Century. It was so relaxing trip and we enjoyed our moving hotel and services. This time we chose 19days Panama Canal Cruise by Norwegian Cruise Line. We ... Read More
Last year we both retired and we had a 1st cruise to the Alaska on board Celebrity Century. It was so relaxing trip and we enjoyed our moving hotel and services. This time we chose 19days Panama Canal Cruise by Norwegian Cruise Line. We had a wonderful time on board the Sun. A long 19days cruise, but every fellow passenger on board ship became a like best friend to us to the end. Kids were busy studying at school that very few kids on board the ship, we heard just over 10 kids including babies on boarded. We flew to Tampa by Delta airline 2nights before the cruise, and stayed Quality Inn Airport Tampa. This Inn was a typical Urban Motel, conveniently located and clean. They offered shuttle bus to the cruise terminal for $12 p.p. but we had 3 large luggage and 2 carry-on, therefore we chose to call a Yellow cab ourselves to reach Tampa cruise terminal. Less than 15mins ride and the taxi fare were $18 + tip. If your party was more than 2 persons, it might be cheaper and convenient to use a taxi. The embarking was a little bit nightmares, around 10:15am when we arrived at Cruise Terminal by taxi; In front of the terminal, there were huge pails of disembarking passengers and their luggage from previous cruise. So many disembarking passengers were trying to find their bus and/or taxi that drugging our luggage to drop off station was almost impossible. Long lines up to checked-in but soon we on-boarded ship and found ourselves eating lunch at Garden Café. Our cabin: our Balcony cabin #0218 on deck 10 starboard side was a great location, just 1 flight to the pool deck and Garden café. Our room was just below the spa facility on deck 11 that there was no nuisance noise at all. It was a very well organized balcony cabin; there were amount of storage spaces, big comfortable bed, and nice balcony with 2 chairs and a small table. However, we found very tiny shower stall in the cabin, even I could not bend myself to wash my feet. It was a practical shower booth but too tiny to do anything but just standing and get shower. We could store our luggage under the bed. Unfortunately, our house keeper “Yashiman” was not so eager to work or clean our cabin. Every day she checked our cabin but just set the bed sheets and replaced Ice box ice. Some day shortage of towels, another day no bath floor-mat, we had to chase her around and asked them but soon we gave up to ask her anymore. We believed she never vacuumed our cabin even once in 15days. Her work contract expired and she disembarked at Los Angeles. When a new house keeper “Sergio” who on boarded at L.A. started to taking care of our cabin, our cabin became crispy clean. Especially Balcony door glasses were crystal clear. Foods for 19days long Panama cruise; honestly we tired out to see everyday same routine foods at Garden café, at breakfast and lunch, but don’t get us wrong we didn't go hungry. We liked Freestyle dining. The Seven Seas and Four Season main dining room served almost the same menu and foods except daily chef special but they had slightly different atmospheres. We loved the Four Season because much friendlier hostesses and well-mannered wait staffs. We were not sure cover charging specialty restaurants were worth the money or not. Inclusive main dining was good enough for us. We met very unpleasant, rude waiter named “AJOY” at the Four Seasons restaurant. He was an Asian descend himself but by some reason he didn't like to serve Asian peoples at the restaurant. He clearly showed his attitude and treated Asian peoples differently. The NCL cruise passengers are their guest, nothing else but their guest. However, somehow he misunderstood this concept and acted with his own agenda. We enjoyed our Panama cruise very much but undoubtedly he spoiled some moments of our cruise. Entertainment: Stardust Theater had good shows every day, much, much better than typical Caribbean resort hotels’ shows. However, 50 minutes nonstop late 60 Beach-boy style guitar music/songs were too much for us. Dressing with White Clothes, the White Hot Party was fun to attend. The funniest and most entertaining show was the Crew’s talent show and the Crew Director and his Staffs’ show in cruise day 18th. Thank you and Well done! In sunny Sea days, pool deck was jam packed with sunbathing peoples, so that you should wake up early to ensure getting a sun lounger with some shade. Disembarking: A night before, we picked our disembarking time and got color coded luggage tags from the guest service and tagged luggage placed outside of the door before 12am. Next time we saw our luggage was at the cruise terminal waiting for us to pick up. It was as smooth as we could imagine, we waited at the Dazzles lounge to call our color tag to disembark, no line up at all. This cruise was a 3 weeks trip for us including 2nights Tampa but it was a great journey. We lacked out very good weather, in 19days cruise we believed we received just 15 minutes of rain that all. Highlight of this cruise was the Crossing Panama Canal. It was a marvelous dock system and very well organized. Nobody wanted in the bed at the 6am in the morning when our ship started crossing the Panama Canal. If we have a chance in the near future we definitely want to have this cruise again. Ports and Excursions: First of all we don’t like Group Tour Excursion at all, because we have to follow tour’s timetable, we hate it! Tampa: Don’t miss out Tampa River Walk; we started to walk from Water Park to Cruise Terminal. The beautifully constructed walkway and serenely was just breathe taking especially at evening. In front of the cruise terminal, we took a street car and visited historical Ybor city, regrettably just an old town nothing special about…. Cartagena, Columbia: Two of us hired a taxi to explore Cartagena. We visited Popa Monastery($5pp), San Felipe Fortress($10pp), and walked around Old Town with taxi driver, enjoyed a drink in the Wall city . It took 4½ hours to see them all with our own timetable, and total cost was still less than the Ship’s excursion price. Puntarenas, Costa Rica: Hot and very humid. Our ship docked right in Puntarenas. End of the dock, there were typical souvenir shops and eateries. We didn't know Costa Rica is such a peaceful country at all, we could describe a country Costa Rica as a Mexico without drugs. This time we took ship’s excursion “Pacific Train, Boat, and Bus Adventure”. Crocodile River Boat tour was an interesting to see and we saw many colorful birds too, but Train ride was a boring one, nothing to see just dirty old country scenery that it’s. Next time, we will definitely explore “Puntarenas” ourselves. Huatulco, Mexico: End of the dock, there were line up of the souvenir shops, and restaurants with free wifi. We stopped by one of the beach restaurant and see our ship from the beach. Not much interesting town for us, so we went back to our ship and enjoyed a salt water pool and Jacuzzi without crowds. Acapulco, Mexico: According to the news media, Acapulco became a dangerous town because of the drugs trafficking gang activities but from the sea it was such a beautiful harbour and town. We ventured out ourselves again into the town with very cautious minds. We walked Acapulco beautiful beach awhile from the cruise terminal to the Huge Mexican Flag at the beach and got a beach restaurant to have a beer. From there we picked up a taxi to “La Quebrada” to watch Cliff Dive($7pp) show. Great performances but looked very scarily indeed. Next we got a taxi again to see Fort of San Diego($5pp) just below the cruise terminal. We saw the great view of the Acapulco harbour from there. Funny thing about taxi in the town, before get into the taxi, asked “how much?” their answer was always “$5 US….. it didn't matter how far to drive. Again, this venture we spent a half the ship’s excursion price. Cabo San Lucas, Mexico: Tender boat to the shore. We saw the “El Arco” when ship entered the Cabo San Lucas Bay. It was looks very interesting from the distance, we hired a small boat at harbour to see Land’s End. We took a ton of photos with El Arco in back ground. It was better to see El Arco from small boat than big tour boat. Again 1hr Land’s End Boat Tour by ship’s excursion was $29pp but it cost just $25+tip for two of us. Los Angeles: Our ship docked in San Pedro, LA, about 20 minutes from Long Beach. We wanted to see Ship “Queen Mary” in Long Beach. We found a commuter bus to the downtown, and then there was a free Red color bus called “Passport” to get the Queen Mary. 30 some years ago, we saw a ship Queen Mary, at that time it was a beautiful ship. Sadly, present time, Queen Mary itself was very bad shape. San Francisco: Our ship docked Pier#35, easy walking distance to Peir39, and Fisherman’s Wharf. In the afternoon we took a bus to Chinatown. The Largest Chinatown in US, but looks like not much difference than our home town’s Chinatown, always feel likes same ambiance. Next, we went to see Japan-Town, it was more organized town than Chinatown and felt much safer. We found interesting things to see, authentic Japanese foods and shops. Victoria, B.C.: It was a beautiful and clean city to explore. We followed the signs and walked along the shore to reach Victoria downtown. Walking to downtown was very easy. It took about 20 minutes to get the heart of Victoria – Empress Hotel, BC Parliament Buildings, etc. The weather was great and Canadian people are gentle and polite. Read Less
Sail Date April 2015
We recently took the seven day cruise out of Tampa to the Western Caribbean. The food was great. The ports were good. The entertainment was good. The cabin size was good. And the interior cabins have plenty of room for 2 ... Read More
We recently took the seven day cruise out of Tampa to the Western Caribbean. The food was great. The ports were good. The entertainment was good. The cabin size was good. And the interior cabins have plenty of room for 2 people. The service personnel were great people and very friendly. Middle management... not so much. We had a bit of trouble with the room. There was a leak in the AC unit and the water had backed up into the room. There was quite a smell after day two. We spoke to the manager and she point blank told us they would fix it but they did not have another room. She point blank stated we were rude about it. We weren't. As a matter of fact my friends told us we didn't do enough. Well, the smell never left the room and "surprise" they found another room after discovering more water behind the couch. As a business owner, I do know that people do complain to get something more. Like upgraded. And people do on occasion screw something up purposely to get an upgrade. This wasn't the case and they should have investigated and found a way to get us into another room right away. They did not. We did get a free meal in a fancy restaurant on the ship. It was good but why give me a free meal when they could have just sent me to another room in the first place instead of no listening to what I was saying. Overall we would use Norwegian again. We have fun and save for the inconvenience of the room, the trip was worth a repeat. Read Less
Sail Date April 2015
_Background: My husband and I took seven day cruise from Tampa to the Western Caribbean. We have experience with sailing with Norwegian, Princess, Celebrity, Holland America. Arrival Tampa:we were met in Airport and transferred by bus ... Read More
_Background: My husband and I took seven day cruise from Tampa to the Western Caribbean. We have experience with sailing with Norwegian, Princess, Celebrity, Holland America. Arrival Tampa:we were met in Airport and transferred by bus to the port. Everything was good. _Cabin review: We were staying on Deck 10 cabin 10213. Cabin was very nice, but a little bit small. There were many storage shelves. Toilet was nice and clean. Shower was good, water pressure was great. I liked the cabin. _ Activities: Pool was very nice and big enough for adult people. We have to use spa on ships, but not at this time. I was very surprised that ship does not have pool inside the spa, which I love . Jim was also big and helpful. My husband won prize for table tennis participation. _ Excursions: _Roatan: We took excursion on private island. Beach was beautiful, not too many people, water was warm and clean. We went around the island, funny parrots and other animals. Food was not too exited, I got allergy spots after eating there. Finally it was OK. _Belize City: We picked the Main Ruins. Tour was OK, but guide lady was very laud. Roads in Belize are too dusty. That bus was not too conditioned. The issue is that Belize is a tendering port , and it was too crowded on the boat. Price was good. _Costa Maya: We also took Main Ruins. This tour I liked better. Guide was very professional . It was very interesting excursion. Thanks _Cozumel: In my opinion, we took the best excursion with attendance chocolate place and Tequila testing. Tour was pleasant. I found it was very cognitive. _Dining was very good. Brazilian place was incredible. Main dining room was easy to get, there was no lines, love it. Food was very tasty. Bars were nice with serving good drinks. _ Entertainments: We liked funny shows. Casino was for pleasure too. Captains meeting was incredible. _Service was good, but sometimes desk clerks did not know about some events on the ship. _ Disembarkation was a little too boring, we were staying for a half an hour in a line and waiting for permission for disembark. _ And what we liked the most that it was very quiet on this ship, not too crowded. And we were recommended this ship to our friends. Read Less
Sail Date April 2015
This cruise was very relaxing for a great vacation. The food on board was average most days. Some nights we could not find anything on the menus we were interested in for dinner. They seem to have changed to make it essential to get a good ... Read More
This cruise was very relaxing for a great vacation. The food on board was average most days. Some nights we could not find anything on the menus we were interested in for dinner. They seem to have changed to make it essential to get a good meal people need to pay additional amounts to dine in the specialty restaurants. This should not have to done. However even the specialty restaurants were not that good. Moderno was really good but having to pay an additional $20 per person to eat after the price of the cruise is not a good feeling. The cruise staff centered on only a few guests to participate at shows actually picking certain names. They tried to hide what they were doing but many people realized it. The evening shows were alright in general terms. The ships entertainers need some more practice. Their performance would be good if they were in high school but not for a professional atmosphere. David Nester and Oh What A Night were wonderful probably the best on the entire tour. The ship scheduled 3 matinees on the last day of the cruise which only gave each act about 30 minutes while the day before, also a sea day, there was no matinee. It would have be better if they had put one of the acts on a different day to allow them more time. The day we went through the canal was interesting at first however as the day progressed people were looking for something else to do which did not exist. I think going through the canal will be much better next year when the new canal is finished and it takes less than half the time. I was glad I had other things to do while on board and not relying on only the ship of activities. The bars were closed most of the day making it really hard to get soda when we were not on deck 11 during the day. Additionally, they had only one bar open most mornings for juice and not at all the last day. All in all this was a trip I wanted to go on but will not do again. Read Less
Sail Date October 2014
Norwegian Sun Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.7
Enrichment 3.0 3.3
Service 3.5 4.1
Value For Money 3.5 3.8
Rates 4.0 4.1

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