7 Norwegian Sun Cruise Reviews for Entertainment Cruises to Panama Canal & Central America

Wanted to see Panama Canal and this cruise was just perfect. The Panama canal was just awesome. Swimming with the dolphins was just the best time. Overall this was the best cruise I have taken. The crew were very helpful. The cabin was ... Read More
Wanted to see Panama Canal and this cruise was just perfect. The Panama canal was just awesome. Swimming with the dolphins was just the best time. Overall this was the best cruise I have taken. The crew were very helpful. The cabin was kept clean and inviting. Food was fabulous. Loved the Bistro. Friendly people. Would chose NCL for all my cruising vacation. I traveled with many friends and never had a problem being seated in restaurants. The food served was hot and delicious. Only went to one show and it was great. Very talented staff. You can sense how the staff likes there jobs as they were happy and helpful Will only cruise Norwegian in the future. I've been to Bermuda and Hawaii a number of times and will always use Norwegian. Always have great excursions. Overall I loved this cruise. I got to see may great places, one of which was the Panama Canal in a ferry. What a wonderful way to see the workings of the canal close up. Very happy camper here! Read Less
Sail Date October 2018
We chose this cruise because we have always wanted to go through the Panama Canal. Going through the Panama Canal was the highlight of the trip and the only part of the cruise that I would recommend anybody doing. The stop in Costa Rica ... Read More
We chose this cruise because we have always wanted to go through the Panama Canal. Going through the Panama Canal was the highlight of the trip and the only part of the cruise that I would recommend anybody doing. The stop in Costa Rica was absolutely awful. Puntarenus, Costa Rica was our excursion for that day. Excursion was titled “scenic Costa Rica”. We saw nothing but trees, shack‘s and trash all along the route. I asked the excursion desk people why they even stopped in this area. They said their stops on the cruise ship came from the corporate office. I showed them the pictures I took from our excursion and they agreed, it’s an awful place for the cruise ship to stop, but their hands were tied. I advise them to call it something different then “scenic Costa Rica” because we surely did not see anything scenic. The room stewards were very accommodating, however, the staff in the dining room appeared new to the cruise line and very inexperienced. We had to wait great lengths of time to get our food, which by most standards, was just mediocre. The steaks were tough and the soups were the same almost every night, had very little flavor and not very interesting. There was nothing on the menu in the main dining room that I would write home about. The specialty dining’s were good, not great . The buffet in the upper deck were always crowded because there was not enough room for a more variety of dishes on the service line. They had the same thing almost every single night. Their nightly shows were OK but nothing that I would ever returned to see again. The movies that they showed in the movie theater were geared to children 8 to 15. The movie selections on the TV we’re also geared children. They had the Terminator II, a lego movie and Batman movie and some other child’s movie, They only had five TV channels, three news stations, one TV show station and movie station, again geared to children. TV stations were so bad that even the comedian in one of the shows joked about how bad the TV choices were. I have to say, the average age on this cruise was 65. The activities, movie selections and shows in the main theater should have been geared to a more mature audiences. We did not buy the drink package but we did find that the same glass of wine in one bar would be two dollars more in another bor for the same wine. I will not recommend Norwegian Cruise line anymore. We have been on several Norwiegian cruises, including the Sun the Epic and the Pearl and we will no longer recommend cruising with Norwegian. Read Less
Sail Date May 2018
The crew was excellent but the ship was in poor condition. Windows were all dirty and not washed once during 18 day cruise. Lighting throughout the ship was out in a lot of places. Food was sub par for Norwegian. Just an overall ... Read More
The crew was excellent but the ship was in poor condition. Windows were all dirty and not washed once during 18 day cruise. Lighting throughout the ship was out in a lot of places. Food was sub par for Norwegian. Just an overall disappointment. Ship was dirty in many areas. Maintenance was chipping and painting in areas above our head during cruise. Walkers and joggers were just above our room and noise was a bit distracting. Shower in handicap room allows water all over floor which becomes quite slippery. There was no hot water in the cabin when we first boarded. There was cold water but if you turned it all the way to hot there was no water at all. Some valve was off somewhere. The crew was awesome despite the conditions of the ship. Entertainment was fantastic except for the Motown act. Ability to take pictures was somewhat difficult at times because of the crowd. Some shore excursions were cheesy so be careful in your choice. Read Less
Sail Date April 2018
We recently cruised the Panama Canal from Miami to Los Angeles on March 16- 31st, 2018 on the Norwegian Sun. The day we left port we witnessed multiple pallets lining our muster stations/ emergency exits and life boat areas with toxic ... Read More
We recently cruised the Panama Canal from Miami to Los Angeles on March 16- 31st, 2018 on the Norwegian Sun. The day we left port we witnessed multiple pallets lining our muster stations/ emergency exits and life boat areas with toxic chemicals (5 gallon buckets of flooring agents, lacquer, strippers, sandal primer, etc.). Talk on board said they had a dry dock coming in Victoria, BC (Canada), for 16 days, and then picking up passengers in Seattle for a return trip on April 19th back to Port Canaveral, FL. We believed it was only to transport them to BC. We were wrong! In just the first day we bean noticing workers breaking these pallets open and blocking off the 6th deck (jogging track and muster areas), as well as the 11th and 12th decks (pool side), to begin work on resurfacing. This continued the entirety of the cruise, to a point we were being herded like cattle to avoid certain areas while they worked. This blocked certain bars and pool side areas for over 2000 passengers, and restricted access to emergency exits. This was MUCH more than maintenance, it was dry dock construction while at sea. Workers used sand blasting, hammer drills, belt sanders and highly toxic chemicals the entirety of our cruise. Dust and toxic smell covered the ship depending on the wind direction, noise was waking people up from sleep at early hours, and people have videos and pictures to back it up, myself included. My wife woke up coughing at night 2x until we asked out cabin staff to change our bedding. It was essentially dust particles coming in through the A/C returns, and where filters do not catch everything. This dust blanketed ship balconies, the lounge and pool areas, as well as getting into people's food, the pool, bar areas and more. Passengers then organized a meeting to confront the situation. The Captain walked out after 3 minutes because he could not handle the level of people's frustration. People booed him off the stage as he walked away. NCL did offer passengers a small 25% credit back from this cruise, but only to use on a future cruise, and within a year's time. This is totally unacceptable! People, including myself don't take big vacations like this accept maybe every 5 years. I work, as does my wife. We are basically being strapped into spending more money at NCL and forced to use their ships again, when they clearly did not care about our well being. People with respiratory issues were exposed to harmful toxins and dust, while they wore masks and respirators. The CEO of NCL and whoever was involved in this atrocity should step down to save face for the company. Even in the event of a short dry dock in Canada, they used this opportunity for financial benefits for NCL, and yet collected a higher than normal ticket during Spring Break, and yet did NOT notify anyone, or disclose this would be going on! I feel taken advantage of, and deceived. Somehow though this, we managed to make the most of it and met great new friends and enjoyed the staff on board. Many of the employees expressed anger towards the work being done to us, but can't do anything about it. We feel as though we are due more than they offered, and we want to let all travelers aboard future NCL cruises to ask questions, contact corporate offices in Miami and get the detail before you sail. I probably will NOT use NCL again because of this! Read Less
Sail Date March 2018
14 day Panama Canal cruise from Miami ending in L.A. Embarkation and disembarkation were a mess. Getting on, the ship's computers went down and they had to manually check people in. Getting off in L.A. the port security was ... Read More
14 day Panama Canal cruise from Miami ending in L.A. Embarkation and disembarkation were a mess. Getting on, the ship's computers went down and they had to manually check people in. Getting off in L.A. the port security was strict making us 1 hour late but we still had time to get to the airport. Costa Rica and Nicaragua weren't worth the stop. Colombia, Guatemala, Acapulco, & Cabo San Lucas were decent stops. Ship was clean and the staff and crew were good. There was no interactive TVs in the staterooms so you couldn't make shore excursions or check account balances from your cabin. The "Sports Bar" didn't show the MLB World Series, mostly soccer and the NBA. Not a true sports bar. Maybe should rename it the "Sometimes Sports Bar" Food was pretty good as was the entertainment. Didn't visit the Casino. The beverage package (UBP) that was a perk as well as the prepaid gratuities were a nice inclusion. Had to have medical attention while onboard and they were very professional, both the doctor and two nurses. Jeffery, the bartender in the Champagne & Martini Bar was fantastic. Overall a good cruise and other than the items mentioned above, no problems. Read Less
Sail Date October 2017
This was our first cruise. A dear friend set it up and invited us to participate. We are glad we did. Overall it was a good experience. Since we have nothing with which to compare it it is difficult to judge if other lines would be ... Read More
This was our first cruise. A dear friend set it up and invited us to participate. We are glad we did. Overall it was a good experience. Since we have nothing with which to compare it it is difficult to judge if other lines would be better, worse, or the same as Norwegian. We were not off to a good start nor was disembarking done smoothly. We were in line for about an hour on each. Why? Improvements we would like to see were wifi included in the fee to participate in the cruise. The additional cost to do so once on board was almost $30 a day! (No, we didn't partake.) Also, the TV channels were drastically limited. A "Dear Brian" at the registration desk was used twice with messages. Neither was answered. The walking surface on the sixth deck was great, although we were never told why we couldn't make a complete circuit before 8 AM which is when I like to walk. The staff was wonderful! We felt like family to a few of them with whom we had frequent contact. The food was great and the activities were plentiful. We are looking forward to trying Norwegian for another trip. Read Less
Sail Date October 2017
We chose Norwegian due to the free drink package and the price (which was much less than our usual Holland American cruises). We have always wanted to go thru the Panama Canal. The boat was in need of some updates and was showing a little ... Read More
We chose Norwegian due to the free drink package and the price (which was much less than our usual Holland American cruises). We have always wanted to go thru the Panama Canal. The boat was in need of some updates and was showing a little wear and tear. Embarking was a breeze, however as many others have mentioned Norwegian needs to work on the disembarking process - it was very confusing and LONG! we were taking our own bags off and this meant we could leave when we wanted, however they kept announcing that the non americans had to appear for immigration check and we were not cleared for disembarking. After two hours we discovered we could have gotten off an hour ago. It was still very confusing and we stayed at a hotel right in front of the cruise terminal and three hours after we checking into our hotel people were still leaving the ship. The staff on the boat were WONDERFUL, much more friendly than on Holland American. The excursions were well organized and the shows top notch. My only complaint would be the lack of activities from noon to 4ish. We found ourselves a little board and would hang out in the sports bar to visit during that time (I am not complaining we had the free drink package). Read Less
Sail Date October 2016
Norwegian Sun Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.7
Enrichment 3.0 3.3
Service 3.5 4.1
Value For Money 3.5 3.8
Rates 4.0 4.1

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