We are frequent cruisers but had not cruised on NCL for 10 years. This cruise on the Sun was a very pleasant surprise. The ship is in great shape - all the money spent in renovations during dry dock really shows! The food was very good in all the venues we tried. The food and service was excellent in the Seven Seas MDR. Norwegian is a much more relaxed "freestyle" experience and we enjoyed ...
This was my 28th Cruise, but first on NCL and I was surprised with my experience, considering the negative reviews I read before booking and sailing. We invited a recently widowed friend as our 3rd person, so we decided to book a Penthouse Suite. We sailed in room 9202, which also accommodated my special needs father in his scooter. Our butler, Francis and Concierge Armando made this cruise nearly ...
Point off for this eval format, the smell in the room, and the room steward. Is this what Norwegian is doing now instead of a REAL eval of your cruise paid for by your hard-earned money?? That's so cheap, and very low on the customer service side of things. Makes me want to decrease my rating. The cabin was great, room 9078, it's Aft facing. It has a coffee pot and bathtub. Had two robes and ...
We chose this cruise to take my 85 yr. old father-in-law to Key West, someplace he has always wanted to visit. Key West was great. Our time on board the ship not so much.
The main dining room dinner food was underwhelming. The dinner service likewise. Ate in the steakhouse and it was decent. Still something to be desired from the waiter. The French restaurant was the best meal and ...
We looked forward to our family vacation on a four-day cruise for my wife, myself and our two teenage daughters. Unfortunately, our first experience on Norwegian Cruise Lines was a disaster and will be our last with this cruise line. My advice to readers is look elsewhere for a cruise, because Norwegian Cruise Lines has fundamental and systemic problems, and the employees just don’t care.
Our ...
Our experience overall on this cruise was better than many of the reviews posted. We were on the ship in less than an hour from arriving at the port so the embarkation went smoothly. We had an aft-facing mini-suite which was spacious with a large bathroom, a lot of storage, and a large balcony. Our room steward, Sandro, immediately introduced himself and greeted us by name each time he saw us. ...
Choose because we only wanted a short cruise and Key West was the deciding factor.
All good. Great service, wonderful food. Easy on and off at all stops. Entertainment in the theater was amazing. Most talent we ever saw on the seas.
We did find ourselves searching for something interesting to do several times. The best place to be at night after shows was the Bliss lounge or the Windjammer ...
Background:
This cruise was our first NCL cruise. We are four star (22 cruises) HAL cruisers. We chose this particular cruise as an impromptu getaway. Port Canaveral is an easy drive from our home and this cruise was more of a ship destination for us than a port destination. Given some of the dreadful reviews we had low expectations. We traveled in a Penthouse Suite therefore our ...
We chose this cruise because it was close to my birthday and my daughter and I decided to have a special holiday together. We left our husbands home and had a really terrific time. I would recommend this to any one. Our schedules, her work and my time was taking care of my elderly father did not allow us to have time for each other, so this was truly a very special time. It was a great love ...
Had a wonderful 4 day cruise with perfect weather, ship and crew/staff were excellent. What brings the whole rating down was the technical issues we experienced with our stateroom. The embarking was a very pleasant and positive experience, very well done. Rooms ready when promised and plenty to do while waiting for the room. Key West was well done given the short amount of time you have there, ...