We recently did an eleven day southern Caribbean cruise on the Star. We had an outside cabin with an ocean view. The 1st night was ok, but the 2nd, 3rd and 4th we could not get any sleep because of something banging on the outside bulkhead. I called guest services and nothing was resolved. The banging stopped for 2 nights then a different noise like a heavy line or cable rubbing against the side ...
WE choose this cruise because we wanted to try the west coast cruise ports and we also wanted to see the Panama Canal. I have been on many cruises all over the world. The Star was ok ... We had an inside room..Very small.. you had to wait till your turn to get to the closets..there was no where you could pass each other without bumping... It had great closet space. In fact it is the best ...
this 2 week cruise seemed to be a great deal until...
Embarkation was a nightmare....longer lines than ever experienced & we had paid an upgrade fee & were assured at checkin our bags would be delivered properly since our room had changed.NOPE! After hours of waiting around, my husband went to find them himself & brought them to our cabin.
We weren't able to get any sleep the first 3 nites ...
We've cruised the Star twice in the past and had a great time. Unfortunately something has happened to the once great NCL attitude. I don't expect luxury from NCL but I do expect a good value. As a platinum member, perks were promised but poorly delivered. Embarkation was supposed to be"priority" but was directed to a line with a 35 minute wait. When I asked about the priority line, was told ...
I chose cruise for itinerary and price. Our cabin was adorable, loved the shower. It was small, interior cabin midship on the fourth floor. I enjoyed being so close to the exits at each port. I thought the shows were great. Lots of variety. It's the medical facility and the food (taste, service, quality) that I am complaining about here. I got sick on the third day of our 14 day cruise ...
We did 9 cruises with NCL and they were great. # 10 with the STAR not great at all. Our room with balcony was on the 9th deck near the open deck, the music was so loud that I slept every nicht with sleeping pills. We booked the cruise 10 month ahead and could not get our deck 10 we had on all other cruises. The crew was unfriendly, they were very occupied talking to each other, no attention to the ...
Chose this cruise because our friends wanted to go and it was a good deal. We'd never been on Norwegian before (we're Holland and Princess all the way). Some of the problems we encountered seemed to be from understaffing, starting with embarkation in Miami. The lines were very long with clearly not enough staff to handle. Even the outside line was confusing; at one point an NCL staff person came ...
We chose this cruise to experience the Panama Canal which was very interesting. 90% of the service staff had a very unwelcome attitude except for a few exceptional people. We have experienced several great Norwegian cruises prior to the Star and were surprised by what felt like untrained staff. We chose the unlimited beverage package as well as 4 Ultimate Dining package. We also decided to upgrade ...
We chose this cruise because the price was good and we wanted to see the Panama Canal. Our previous cruise experiences were with Holland America where we were treated like royalty and fed like Kings! This NCL cruise was just the opposite: the staff were not welcoming (they hardly acknowledged us), the food had no taste, was repetitive and the menus were "meh"--stuff I make at home. Very ...
Being a newly married couple (just two weeks before we boarded the ship) we were very excited to start our honeymoon. We booked a crusie becuase we though it would be nice for us to be alone and go travel together. We started our cruise like everyone else, waiting in a line that never seemed to end. By the time we got to the counter we had been waiting for almost an hour and a half, but its ...