115 Norwegian Star Europe - Eastern Mediterranean Cruise Reviews

We are Platinum Latitudes - so we get some really nice perks -and we appreciate the extras that keep us coming back to NCL. Having been on just about every class ship we were excited to hear that the Star had been overhauled last year ... Read More
We are Platinum Latitudes - so we get some really nice perks -and we appreciate the extras that keep us coming back to NCL. Having been on just about every class ship we were excited to hear that the Star had been overhauled last year -and while it was nice, there were a few things I found strange. They enclosed the back end from the Garden Cafe - now H2O. It got a bit stuffy even when sailing but at least it was a quiet spot. The change in the Atrium to include Starbucks seems strange for a place that you go to listen to music before dinner (and other times) - now that it is a Starbucks -if you want a drink while listening to the music you either had to get your own from another bar or wait a while for the "barista" to go bring you one. That being said, I loved the ports, we spent 2 days in Venice before the cruise, and went off ship every port. Did 3 ship excursions and explored on our own for the others. Santorini was crowded as we were told to expect, but lovely just the same. Great views and some wonderful food. Speaking of food (and drink) The restaurant servers & bar people work very hard and we had no complaints about that. Food was good, good selection in all venues. The shows were OK - to be honest we have seen Band on the Run on 2 other ships - so didn't go to that. But there is enough other entertainment around the ship in the bars for fun. So- all in all - a good week - I always say , if you can't have a good time on a cruise -there is something wrong with you. Read Less
Sail Date September 2019
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and ... Read More
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and the staff that we interacted with were wonderful. The issue with this particular cruise was actually the other passengers. Unfortunately there were no activities on the pool deck, and the music wasn't even all that loud. We met quite a lot of people and formed a pretty big group of smokers, and we didn't see the cruise staff until the 5th day of the cruise. When we finally pinned the assistant cruise director down, he informed us all that people were complaining about the noise and activities on the pool deck, so they cancelled them all. Isn't that simply ridiculous? In addition, there weren't many activities offered, which was disappointing. The shows were magnificent; NCL always scores big in that area. As for the food, that also left a lot to be desired. The buffet hours were much more limited on this cruise, and there were not many options. What was out there was quite bland, and lacked much flavor. Sadly they never did a Greek night, which was disappointing because it was a Greek Isles cruise. Half the buffet was closed most of the time, and the entire buffet was usually closed by 10 at night. O'Sheehan's was 24 hours, but at night they have a very limited menu. The spinach/artichoke dip was watery and flavorless, as were the nachos. The wings were great, as was the reuben and the roast beef sandwich. The food in the specialty restaurants was magnificent, as was Ginza. The excursions were a bit chaotic as well, as they had a new procedure on this ship. Everyone went to the theater as always, but they gave you a sticker there, and then once everyone showed up, they called the group to go down for the tour. People wouldn't stay out of the exits, and many people were late, which delayed everyone's excursions. The excursions were good, but the overall organization was very chaotic and stressful, especially when we believe that being early is being on time, and we had to wait up to 40 minutes for people who were late. That's just selfish and unfair. Another crazy thing that really disappointed me: YOU HAVE TO REQUEST TOWEL ANIMALS!!! What's that all about? I was so disappointed with this one. I didn't find out until day 6 that I had to request towel animals; I was told that people complain so they stopped it. Something else that was very strange: they only had one English movie channel, and they played sad, depressing movies like "Five Feet Apart," "Stay Human," and "Penguins." I know you're not there to watch TV, but really? Overall, we met some really wonderful people, and had a fabulous time. We booked another cruise with NCL to Japan, and are planning to book more, but we won't sail on the Star again. Every ship is different, and you live and learn. Read Less
Sail Date July 2019
We chose this cruise because of the port of calls. Croatia Montenegro and the Greek Islands with Athens. The star was recently refurbished, thankfully but you can still see its age... our room for one. The star is a mid range to ship and ... Read More
We chose this cruise because of the port of calls. Croatia Montenegro and the Greek Islands with Athens. The star was recently refurbished, thankfully but you can still see its age... our room for one. The star is a mid range to ship and we definitely noticed a difference compared to much larger ships. It was nice not having so many people on board. Also, on larger ships they would ask everyone to be back 2 hrs prior to sailing. The Star only require 30 min giving more shore time. The drinks were good. The food was average at best. Specialty restaurants were better. Service was hit or miss. I coined a phrase that it was faux 5 star service. Meaning everyone acted very professional and pleasant but you didn’t always get what you asked for or things were forgotten. Still waiting for my Caesar salad. The entertainment on board was NOT good. Basically the same two bands for 11 days. And they were not very good... did I mention that. Also the pool snack bar served the same food for 11 days. Hot dogs and hamburgers. Yes you could go inside to the cafe but really... 11 days of no change. They couldn’t have switched it up and had anything else?!! Tacos, pizza, chicken anything. I never want to see another hot dog. He kids and teen club were great. Our kids loved it and met friends from all over. Our room porter was great. The ports of call weee great. Some lines and crowds but if you do your research you can circumvent most of it. Look for the side streets and find cheap wine and food. Even though the ship wasn’t the best for us I would do it again in a heartbeat. . Read Less
Sail Date July 2019
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good ... Read More
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good things about the Norwegian Star staff. Everywhere I went, I was greeted with a warm, genuine smile, an enthusiastic welcome (and hand sanitizer), people asking how my day was, people asking if they could help me with anything. The Norwegian Star staff really made my vacation special! Norwegian staff were were there to help every step of the way. This was my first cruise, so I was relieved that clear instructions were always provided (and repeated multiple times), and important notifications (such as time zone changes and tendering procedures) were provided both on a print flyer delivered to my cabin, and in announcements over the loudspeaker. Read the daily flyers! A wide variety of activities was offered at all times of day and night. There was something for everyone! Norwegian Star offered activities and facilities for all different age groups, for solo travelers as well as couples, and for morning persons as well as night owls. Embarkation, disembarkation, and transportation (the cruise line transfers) were seamless. Having never cruised before, I was grateful that the written disembarkation instructions--which were delivered to my cabin in advance--clearly explained everything I needed to know about disembarkation, luggage, customs, and the airport transfer. My room steward reminded me when I needed to set my clock forward/back and on the night before disembarkation he reminded me that my luggage needed to be placed outside my door for pick-up by 11pm. I took eight Norwegian shore excursions. There was a wide variety of excursions offered, whether you want to exercise (hike, bike, kayak), or have a cultural experience, or a food & wine experience, or a beach day, ... There was an excursion available to satisfy any preference. The excursions I took were enjoyable and informative, and the views were spectacular! The guides were enthusiastic and full of knowledge. The only downside is that sometimes the wait times (standing in line) were extremely long (Melissani and Drogarati Cave), and sometimes the driving times were very long (Athens and Its Scenic Coast) but I didn't mind at all, because the view out the bus window was spectacular in both cases, and after hiking around the Acropolis in the sun, time on the bus to rest my feet and enjoy a beautiful coastal view before the next stop was welcome! Specialty Dining Restaurants: Le Bistro was superb! (I dined there twice!) La Cucina The service was excellent, and my appetizer (spaghetti carbonara) was outstanding, but my entree (osso buco) was disappointing because it had a thick salty overpowering brown sauce. It didn't taste at all like the osso buco that I've had in nice Italian restaurants. Cagney's was very good (but I'm from a large metropolitan city, so I've had better). Moderno was merely so-so; I wouldn't go back there unless it were complimentary. Buffet: Breakfast was good, but lunch and dinner and dessert were awful. One huge complaint I have about the buffet is that the quality and variety of fruit was poor. It was the same 4 fruits every day: apples, oranges, bananas, and melons. I don't like any of those. I was expecting berries, mangoes, papayas, kiwis, passion fruit. There were NEVER ANY BERRIES or any interesting fruits. The buffet entrees were oversalted. There were some theme days, such as German Food Day, Asian Food Day, Italian Food Day, etc. (I was disappointed that there was no Greek food, anywhere, ever, given that this was a Greek Islands cruise.) Vegetarian dishes were always available. The carving station was always good. I tried one dessert, and it was so horrible that I never tried dessert from the buffet again. It looked like flourless chocolate cake, but it tasted like a mouthful of powdered sugar with a flattened gummy bear on top. Kids would love it, adults would be well advised to stick to the soft ice cream. Buffet Salad Bar: Good quality (fresh), but lacking variety. Every day the same offerings: lettuce, carrots, tomatoes, cabbage, spicy cooked green beans, and chickpeas. I would like to see some spinach, arugula, fresh broccoli, ... some variety. One day they also had beets and black beans at the salad bar, and I was happy to see that! Aqua and Versailles (Main Dining Rooms): I ate 3 dinners in the main dining rooms. The food was okay, but never wowed me. On the other hand, I had some AMAZING appetizers and desserts in the main dining rooms: The grilled vegetables with herbed olive oil and goat cheese was brilliant! The chocolate lava cake (warm center) with ice cream and strawberry sauce was to die for! That was better than any of the desserts I had in the specialty restaurants! The server always asked whether I had any food allergies. Servers were attentive and friendly. I also noticed another gentleman (not a server) who was ubiquitous in the restaurants--I will refer to him as "The Perfectionist"--He would walk around discreetly (and quickly) picking up anything that a guest may have dropped on the floor, and he would look for and quietly correct any other imperfections in the service and/or the appearance of the restaurant. In other words, he was trying to ensure that all dining guests would have a flawless dining experience. Alcoholic Beverages: Red wine is too warm. The quality of the mixed alcoholic drinks was poor, for the most part. The Margarita and the Mai Tai that I ordered at Spice H2O -- on two different days -- tasted awful and they were so sweet that I couldn't drink them. I was expecting the Margarita to be made from fresh lime juice, not a glass full of margarita mix. Lesson learned. I had the same reaction to the Strawberry Caprihinia that I ordered at the Sugarcane Mojito Bar. It tasted like a mix that came out of a cardboard carton. I was expecting a handcrafted cocktail. One tasty drink that I had on the cruise was the lavender martini at Gatsby's. Also, some of the frozen drinks were quite tasty (but weak): Try the Buschwacker and the BBC if you like frozen drinks. Not for dieters. Entertainment: The most fun entertainment (to my surprise) were the comical movie parodies performed in the Bliss Lounge by the cruise director and his staff, after each one of which, the cruise guests had to guess which movie was being comically reenacted. It was hilarious! I nearly fell out of my chair laughing multiple times! The event was called "Movie Sketch" or something like that. I almost didn't attend, but I'm so glad I did! I also enjoyed the aerialists, the tap dancers, and the guy who balanced the 65 pounds of stacked wine glasses. "Vegas! The Show" was okay. The magician was okay. Sports & Recreation: There is a walking/jogging track on the top deck, a fitness center, shuffleboard, golf, and a variety of other activities for those who want to stay fit. Cruise Director (on the July 7-18, 2019 Cruise): Listening to this guy was some of the BEST entertainment on the Norwegian Star! He was hilarious! Seriously, the cruise would not have been the same with a different cruise director. I don't recall his name, but he's Australian. Read Less
Sail Date July 2019
All in all a great cruise, nice ship, great weather, good service and food. Ship is nicely refurbished and fairly clean. BUT: be prepared to pay extra for absolutely everything and even for nothing ($15pppd “Service fee” ... Read More
All in all a great cruise, nice ship, great weather, good service and food. Ship is nicely refurbished and fairly clean. BUT: be prepared to pay extra for absolutely everything and even for nothing ($15pppd “Service fee” whether you like it or not!). Alcohol is ludicrously expensive, whether you buy a package or not ($14 for a mojito, $45 for a double shot of whisky). They try kid you you’re getting special deals and discounts but with mark-ups in the region of 6000%, you’re being screwed regardless. And excursions are terrible, insanely expensive, generally lame, chaotic disembarkation and you get herded around like cattle. Ended up sitting in the theatre for an hour and were the very last tender to leave the ship on 2 occasions! Don’t bother, just get off and do your own thing. Also a real shame Norwegian are doing very little to reduce their plastic consumption. Cutting out plastic straws just doesn’t cut it when they’re handing out 10000 plastic cups on average per day! Read Less
Sail Date June 2019
Our cruising buddies decided to Greece and asked us to go along - it ended up being 4 mature (well maybe not so mature) couples. We all flew into Venice a couple of days early to enjoy this amazing city. We stayed at a little hotel about 1 ... Read More
Our cruising buddies decided to Greece and asked us to go along - it ended up being 4 mature (well maybe not so mature) couples. We all flew into Venice a couple of days early to enjoy this amazing city. We stayed at a little hotel about 1 mile away from San Marcos Square - a nice, quiet place - but it was a little far to walk to meet our friends. Our friends stayed at a hotel right around the corner from the square - which was much better. Had a wonderful time in Venice before and after the cruise and would highly recommend getting there a few days early to enjoy the city. The ship is an older ship but well maintained - we had no issues with anything except my friend complaint about the awful WIFI connections on the ship (she works while away and its important to her to stay in touch) She purchased the regular WIFI package and when she complained to the customer service desk she was told that she should have purchased the upgraded WIFI package - which only the first 100 people receive and she was never told about - she asked them to upgrade her and they would not comply. In fact they never got back to her. Our cabin was fine - we had an Ocean View cabin which we usually get just to have a little light in the room - the other 3 couples had inside cabins and also had no complained. Our cabin stewardess was a sweet girl from China and she made sure our room was clean and made up every day. No towel animals but we did not ask for them and not sure if they still do them. We ate at the Aqua Dining room and never had to wait. My hubby and I had lunch in the other main dining room (which is larger) several time and service was great in both restaurants. One night we decided to try the Chinese Restaurant (no charge) and we all felt that it was not very good - but hey it was free so no loss. We did not use any pay for restaurants on this trip. We did not go to any shows since this was a 7 day cruise and we were in ports every day. Did go to the casino most nights - and did not win - but our friends won some money and enough casino credits to receive another free cruise. (we don't spend enough to qualify) The drink package (which was included in the cost of the cruise )was great - if you wanted a drink that went above the price allowed for the drinks you just paid the difference. I think I had one martini that went over and my charge was $3.00.. so no big deal. We booked 2 shore excursions thru NCL but one was cancelled by NCL - we changed ports and instead of going to Kotor, Montenegro we ended up in Bar Montenegro- could have skipped that port - we got off and walked around - it was hot and miserable. All other ports were great. In Corfu we took the Hop on Hop off bus and just drove around the island - there are some wonderful beaches along the way - highly recommend getting off the bus and having a dip in the ocean. In Santorini we took a ship tour because I had read that it was hard getting off the ship (it was a tender port) with 2300 people all attempting to get off at the same time. The tour took us on a boat to the other side of the Island and so we did not have to stand in line to take the cable car up. A drive around the beautiful Island and an hour stop at Oia - which was very crowded but had amazing views and great waffles for a snack. The Island of Mykonos ended up being our favorite Island - no tours needed - we walked and walked thru this quaint town and stopped and had a lovely lunch at one of the sea side restaurant. Argostoli was next - had never heard of this island but it ended up being second on our list of favorite islands. We walked to see the turtles in the ocean - we rented a peddle boat and went out to see them - what fun. We also ended up having lunch at an amazing Greek restaurant - nothing like fresh Greek Food when in Greece. I know that most people rush back to the ship to eat but we love trying out new food in different countries. So take your time and eat the food and drink the wine - it's an experience in itself. Last stop was Dubrovnik, Croatia. We took the shuttle to the town - got there early so it was not to busy and walked around this amazing town. Our friends went and walked around on the wall and said it was a great experience - we sat and had Croatian dessert and cappuccino.. Back to Venice for one more night and a long flight home. All in all a great cruise, and we would do it again - I think next time Spain is on the list. Read Less
Sail Date June 2019
I chose this cruise for the itinerary. Santorini has been on my bucket list for a while. We have never been to Europe before so I don't know how these ports compare but we absolutely loved it. We traveled from the U.S. as a couple. ... Read More
I chose this cruise for the itinerary. Santorini has been on my bucket list for a while. We have never been to Europe before so I don't know how these ports compare but we absolutely loved it. We traveled from the U.S. as a couple. We went a couple of days early to explore Venice. Walked on foot the entire area and took a gondola ride....cheesy maybe, but sure saw some beautiful sights doing it. Had peach bellinis and pizza in the square...Piazza San Marco. The only Norwegian excursion we did was the hike in Kotor. Over 1,030 steps and Igor, our guide, was excellent. Kotor, Montenegro was very beautiful. Tendering took a bit but very much worth it. In Corfu, we took a taxi to the beach. I can't remember the name, but it was highly recommended by the locals. It had a restaurant and bar, was clean and beautiful and not too crowded. In Mykonos, we took a taxi to "Little Venice" and spent an easy day shopping and walking. Some friends we made on the boat said the ruins in Mykonos were awesome, so wish maybe we had done that too. Kephalonia was one of our favorites. Again, we took a private transfer, thru Trip Advisor actually, and went to Myrtos Beach, absolutely stunning. Not much there.....a little drink hut, chairs/umbrellas....but a scenic drive and fantastic day at the beach here. It was nice to get away from the crowds. In Santorini, we hired a private guide that took us from one end of the island to the other, from the Black sand beaches to Oia and everything in between. The ship arrived 2 hours early here and that was great for us, gave us time to have lunch and dinner here.....dinner at Remvi in Fira overlooking the caldera and watching the sunset. Not as crowded as I thought it would be. There are no words to describe how beautiful it was to me. Dubrovnik was our last stop and we did a Game of Thrones tour here thru Trip Advisor. The ship's tour was sold out. But I think it worked out better because there was only ten of us in this group and it was a lot easier to get around and see more. I do wish we had more time in Dubrovnik. This is the only port where I felt rushed. The ship leaves at 1:30 on this day. But still it is a beautiful place and worth seeing for sure! As far as the ship.....it was refurbished last year I was told. I thought the room was great and the main areas and restaurants were nice and clean. I am not too picky about the amenities and the food. Cruise ship food, to me, has never been just out of this world good. Its just ok. The drinks were good. As for music, we enjoyed Jason at the Five O'Clock somewhere bar and Dave at Gatsby's Piano bar. Our room steward did an excellent job too. Hardworking and friendly crew for sure! In fact, I only encountered ONE rude person the entire trip. The breakfast buffet area was really crowded some mornings and hard to find seating. I sat down at a table and a few minutes later a woman sits down and says she had saved that table with a rolled up silverware?!? Really? They have little baskets full of several sets of rolled up silverware on every table? How is that a sign that she had saved a table?! Anyway, I am a easy going person so I said no problem and left. Its vacation after all.....relax people. All in all, we loved this trip from start to finish. If you are extremely picky, have small children, or not in health/condition to get off the ship everyday and explore, then maybe this cruise won't appeal to you. We loved that the ship stopped at a different port every single day and we explored every minute we could! That is why we chose this cruise and it did not disappoint! I will add that we went on June 9th....the crowds were fine and it was pretty hot. I have heard July and August are super crowded. So I think June was a great time to go. I can't imagine if it had been way more crowded and hotter! Disembarking and embarking all went smoothly! No complaints here. Read Less
Sail Date June 2019
We chose this cruise because we were determined to have an Adriatic itinerary and were limited to this particular week. As such, Norwegian was the only cruise that fit the bill. The ship was nice and the central and public spaces were ... Read More
We chose this cruise because we were determined to have an Adriatic itinerary and were limited to this particular week. As such, Norwegian was the only cruise that fit the bill. The ship was nice and the central and public spaces were especially nice. Loved the specialty coffee shop mid-ship! We had a mini-suite; it was adequate but nowhere the level we would have expected in comparison to similarly priced cruises we have taken with other companies. Not enough room for our clothes! The food was very good and our special offer included 3 free specialty restaurants. The Brazilian and the Steak House were great but skip the Italian and have your Italian food in Italy. The buffets had excellent choice and, not surprisingly, is the only complaint is that by the time you sit down, the food isn't very hot. We ordered room service one night and unlike some other cruise lines at this cabin level, there is a charge. Boarding and disembarking were disorganized; the waiting is to be expected but the sheer volumes of people and lack of good information from people wearing official looking blazers is disappointing. The excursion "cabriolet tour of Dubrovnik" was not worthwhile. A very tight fit in the vehicle, not particularly informative tour and then dumped in the city centre to take a bus back to the cruise ship. It happened to be a nasty storm so not the cruise line's fault we couldn't walk around and see Dubrovnik, but the cabriolet driver might have given us the option of taking us back to the ship instead of stranding us for 2 hours in a mob waiting for their buses! The excursion to Olympia and the museum was spectacular! Maria was a phenomenal guide. Beware those with limited mobility or physical activity, there's quite a bit of walking. Finally, the hours of our stays in ports were weird. Half days and at least one arrival at 1pm. Felt like we were killing time. Also didn't really like the day at sea...understand how long it takes to get places but not a very well planned itinerary in my estimation. Overall, a good trip, but unless it's a phenomenal deal, I wouldn't necessarily make Norwegian my first choice in the future. Read Less
Sail Date September 2018
Accommodations we’re excellent! Thanks to Loy, Jovito, and Susana for all the attention provided to make sure our cruise experience was amazing. Restaurants were all great and accommodated my gluten free requests, thankful to all the ... Read More
Accommodations we’re excellent! Thanks to Loy, Jovito, and Susana for all the attention provided to make sure our cruise experience was amazing. Restaurants were all great and accommodated my gluten free requests, thankful to all the staff that paid careful attention to detail in preparing our meals. I enjoyed the mandara SPA massage as well, nicely allocated thermal suites and pools to provide an scape during our sea day. Active cruise with multiple stops to keep us engaged in exploring different areas of Kotor, Olympia, Athens, and Croatia. A cut above staff makes sure you are set up to enjoy your cruise. There was some Gail wind storm following us through the Adriatic but that did not disrupted the fun. I also enjoyed the Gatsby’s bar and the French restaurant the most! Well done NCL. We are certainly coming back for more European routes and are even thinking of a transatlantic cruise next year! Read Less
Sail Date September 2018
The cruise has a great collection of ports of call: Venice, Mykonos, Santorini, Dubrovnik, Kotor and Korfu. I had cruised on Royal Caribbean, X Celebrities and Disney before. Positives are: - the largest family suite we ever had, ... Read More
The cruise has a great collection of ports of call: Venice, Mykonos, Santorini, Dubrovnik, Kotor and Korfu. I had cruised on Royal Caribbean, X Celebrities and Disney before. Positives are: - the largest family suite we ever had, deck 11 Much larger than on other ships we cruised. We had a full scale bath! And overall the restroom was superspacious. The French restaurant Versaille was goof and it had the best service you could find on that ship. Now let me tell why I would never cruise on this ship again: - waiters looked arrogant first foyr days of a cruise. The closer you got to the moment when you were supposed to tip them the more friendly they got. I never saw such a bad crue behavior on other ships. - room service does not exist. You have a problem with air conditioner and you call them. Nobody comes You call again in 40 minutes. Nobody cones. You call a room service and ask to make a bad on a sofa for a child and he comes in 1 hour. On Royal Caribbean it took 5 minutes! - the worst buffet restaurant, with very weak menu and weird layout. On modern ships you have separate islands servind different kinds of food. Here everything is lined up and there are long lines for few decent options to grab. On any other ship we had travelled they served theme night dinners. Here they also declare them but never decorate the facility and never really try to impress passengers with a big fish or turkey or sea food variety. The buffet facility on the 12th deck seems working at capacity meaning its always super crowded and to get a table is a tough challenge. - the worst pizza and most hopeless deserts we had ever tried on cruise ships; - BEWARE OF midship 11TH DECK: every night around 11pm they start to move sun beds on the 12th deck, right over your head. They throw them like there will no be tomorrow. Every single night! That drummers show last for 30-40 min. Loud enough to make you wake up. What's even worse is their White Hot Norwegian party. It lasts until 1.30am. And they dance right on your head! And DJ adds volume and low frequency drum music at 1 am. Welcome to your own hell! They woke me up at 1 am. I went down to a reception and complained because the schedule said the show stops at 1am. But the funny thing everybody was convinced it should stop at 1.30am. I insisted the receptionist call a manager. And she could not locate any of them who would take responsibility for that nightmare. I refused to leave until she finds somebody. Next morning there was Q&A session with a captain. I asked him and hospitality director whether they ever considered stoping that party at midninght? You can't imagine how he replied! He refused to discuss it! He said I had to "share my grievancies in other place some other time". And there were 100 guests sitting there. They obviously came there to talk to happy customers and answer stupi qurstions like what is the speed of the ship. I call it leadership derailment. I would fire the hospitality director in a heartbeat. He never approached me to discuss that incident. Every time he saw me on the ship he would turn his head other direction pretending he did not see me. And I beleive all that ignorance comes from the captain who thinks appropriate to cut guests in public in a rude way. Finally let me describe you what kind of a hell is tendering process on that ship. Ti disembark in majority of Greek ports you will have to get on small boats. Norwegian sells vastly overpticed onshore excursions and prioritize guests buying them in disembarkation process. And this is totally unfair! For everybody else they distribute tickets to disembark. They suggest you come at 7.30 am to pick up tickets for that. The first morning folks who came down at 7.15 am found 150 people standing in lune in front of them!!! We we scheduled to arrive to the next port at 8.00 am so they announce you shoukd pick up tickets at 6.30 am. When I came down at 6.15 am there were the same 150 people in line. I simply can not imagine what ti.e they had to wake up to get in line. This is totally crazy that yoy are charged several thoysand dollars and then you have to wait in lune for 1 hour. There was nobody from the crue who would apologize for inconvenience, offer coffee or water. They never came up with idea of providing those people with chairs. By the way you may ask why you need those tickets after all. Well because they would NOT let you disembark until your number is announces. They physically blocked elevators and stairs! When I picked my ticket at 6.15 am it was group number 13! That meant that I had to wait one hour after didembarkation started to get off the ship. And the ship had to leave the port at 1 pm so that hour really mattered! Talking mismanagement the first morning no officers were in the lobby to explain passengers what we had to do and where we had to go. We tried to ask any person in uniform passing by and they had to call somewhere just to get some information about disembarkation process. What made things worse is that a number of passengers who cruised with Norwegian before had advantage cause they knew how it worked. Instead of waiting in a lobby of the 7th deck they waited at the stairs and they were first to disembark. The crew responsible for granting access to lower decks did not really check numbers on your tickets. And many folks knew that and tried to sneak in making it physucally challenging to pass through the control gate before the stairs. In conclusion, if you want to wait hours in lines and experiencevthe worst service you gad porsibbly saw you are welcome to cruise with Norwegian. Disclosure: because I complained a lady from the desk called me the last night if the cruise and said they granted me $200 credit. They also sent me a bottle of wine. Folks it's another strong sign of manafement problems. Because any manager working with retail custimers knows that you can only comfort a compkaining customer directly talking to hum and apologizing. I used to run big retail companies. And we dealt with angry customers every day. It's part of your business but those guys either are not properly trained or have the wrong personalities for th e job! Read Less
Sail Date September 2018
We had an amazing cruise on the Norwegian Star with stops in Kotor, Corfu, Santorini, Mykonos, and Dubrovnik. There were 10 of us in our party, we were all in different levels of rooms. We had a suite and the ship’s staff accommodated ... Read More
We had an amazing cruise on the Norwegian Star with stops in Kotor, Corfu, Santorini, Mykonos, and Dubrovnik. There were 10 of us in our party, we were all in different levels of rooms. We had a suite and the ship’s staff accommodated us with reservations and debarking even though we were not all in suites. All the restaurants – Specialty we ate at Cagney’s Steak House and Teppanyaki that were great food and service. Pool is ok, our day at sea we went out at 7am to get a chair by the pool which were already taken. We were the 2nd platform up the back wall which was fine, tip your waitress and they will take care of you. The only down side to this cruise is the amount of time you have on each island. In the end, while we didn’t have much time in each port we were able to see a lot of amazing places that we will go back to in the future to spend more time. Kotor we did the hop on hop off bus and toured the city on our own. Our friends climbed the wall to the fort and would say both were amazing. In Santorini there were 7 ships in port. We paid for the $175 per person city tour and Zorba the Greek Dinner and breaking the plates. Don’t pay for this. Our bus was stuck getting out of the port because a ferry came in and took priority and it went downhill from there. We only had 45 minutes in Oia (which is the most beautiful part of Santorini) and given the crowd and time it takes to make it to the top of the hill and back down maybe 30 minutes to take picture and shop. We were the last of the 5 busses to get to the dinner, so the dancing had already started. The food was a buffet. It was so crowded we couldn’t participate in the dancing and very difficult to get in to break the plates and take pictures. Mykonos be aware there are only 30ish taxi’s if you plan to go out on your own. You can take the city bus to Paradis and Super Paradise beach but note the first one doesn’t leave until 10:30. Dubrovnik was another great place. Again multiple cruise ships in port but I would say the tours were better organized. We did the Game of Thrones tour that walked the City Wall’s and Fort Lovrijenac or St. Lawrence Fortress. Read Less
Sail Date September 2018
We wanted to see a bit of Venice and a lot of Greece. The Norwegian Star ship was beautiful inside and out. Other cruise lines and ships we have cruised on were a bit tacky with interior decor. Our balcony was the perfect setting and ... Read More
We wanted to see a bit of Venice and a lot of Greece. The Norwegian Star ship was beautiful inside and out. Other cruise lines and ships we have cruised on were a bit tacky with interior decor. Our balcony was the perfect setting and worth paying a few extra $ for the views. The cabin was roomy and beautifully decorated with lots of storage for clothes and a large shower. The ports were nothing short of amazing. Montenegro was an incredible surprise as they have the largest canyons in Europe. Corfu was the only port that was a bit small and didn't have a lot to offer in our opinions. Santorini was everything and more in terms of sites and locals who were very friendly. We will return to Santorini for the views, food and local shops. The pricing of goods could not be beaten. Mykonos was a bit more expensive than Santorini yet it was also beautiful. There were few children on this cruise and that was very nice as it was fairly quiet. The service was outstanding no matter where you went on the ship. All the bartenders were friendly and always had a few tricks to show off their skills while tending bar. They always had a few jokes to tell and great stories of their own homeland. We loved the freestyle dining as it didn't require assigned seating and you could sit anywhere and have breakfast, lunch or dinner when you wanted, and that was a nice change from our past dining experiences. Getting on and off the ship was fast and easy, no waits or lines to speak of. They have this part down fabulously. Read Less
Sail Date September 2018
We chose this cruise because we were interested in visiting Croatia and Montenegro. We had been in Greece before but getting a day in Athens was still nice. Ship: The Star is one of the oldest ships of the NCL fleet. Before we booked, ... Read More
We chose this cruise because we were interested in visiting Croatia and Montenegro. We had been in Greece before but getting a day in Athens was still nice. Ship: The Star is one of the oldest ships of the NCL fleet. Before we booked, we knew about the mechanical problems the ship had had in the past as well as were aware of the most recent dry dock period. All went well, so no complaints. Buffet food: As other cruisers have mentioned, the hot buffet food tended to be not hot enough. More than once, we found that French fries were soggy and meats (especially those under heat lamps) were too dry. Surprisingly, La Cucina was substandard; Le Bistro was excellent as always, the churrascaria (Moderno) was great. Breakfast food was awesome. Dining rooms: went once so cannot comment. Service: Excellent. Waiters were incredibly friendly. Steward was always chipper and did a great job. Had a butler available. While we did not use his services very much, we found him to be very professional. Because of the cabin type, we had a concierge (a lady) available as well. Although we did not use the concierge services in any significant way we found that she was on the ball whenever there was anything to take car of. Atmosphere on the ship: very, very low key and casual. Probably the most casual cruise we have experienced so far. Not even the pool was crowded most of the time. Shows: Loved the NCL Star dance group. Other entertainers were okay but not too exciting. Embarkation/Disembarkation: Got to the port early and left the ship late. Spent a sum total of 15 minutes at check-in. Avoided the crowds upon disembarkation. Had plenty of time on our hands before our flights back to the US so we took a water taxi from the cruise port to Marco Polo airport. Was well worth the Euro 15/person. Excursions: 1. Dubrovnik: did the “Dubrovnik at your leisure” excursion. Best decision we made because it included a shuttle from the port to the old town as well as cable car tickets to the highest point overlooking the city and the bay. The shuttle was important. Had we had to walk from the pier to old town Dubrovnik, we would have wasted at least a couple of hours. 2. Kotor: sailing into the Bay of Kotor by itself made this port worth-while. Purchased the “Perast and Lady of the Rock” excursion. The town of Perast is clean but very small. It did not have much to offer beyond being the jumping off point to the Lady of the Rock island. Tourism is the town’s single major source of income. It appeared that the town did not leverage all of its resources to make it more attractive to tourists. Kotor itself is really nice. Next time we go (yes, we will), we will climb the Kotor city wall and forgo an excursion. 3. Katakolon: did not go on an excursion because we had been in Olympia once before. Not much to the town other than shopping (if shopping strikes your fancy). Nothing new here. 4. Athens (Piraeus): purchased the “Best of Athens and scenic coast” excursion. Next to the Cinque Terre excursion from Livorno (Western Med), the best one we have done so far in Europe. Beyond visiting the Temple of Poseidon and the Acropolis, there was a lunch stop in a small Greek town. The amount of food that was served, as well the quality and taste thereof, was unbelievably awesome. 5. Split: Typical post WW2 city. Crowded but beautiful old town. 10-minute walk from the port. Purchased the “Krka National Park” excursion. Nice place to visit, especially during a hot summer day. There was enough time to take a dip in the pools below the Krka river water falls. Would like it if NCL were to consider going to the Plitvice national park instead of Krka (or both). Small negatives: some admin personnel seemed tired, edgy and worn out. Cruisers know that being on a cruise ship for extended periods of time is only great if one is a cruiser. While I therefore have some sympathy for personnel being tired, a cruise line is in the business of creating revenues so attention to the paying customer is still a must. Read Less
Sail Date August 2018
the shows were good, the food decent but the location of our room was such that we could hear chairs dragging across the floor, some kind of machine going on at midnight and not ending until 2:00 am and either carts or furniture being ... Read More
the shows were good, the food decent but the location of our room was such that we could hear chairs dragging across the floor, some kind of machine going on at midnight and not ending until 2:00 am and either carts or furniture being rolled across the floor beginning at 5:00 am until 10:00 am. It was difficult to sleep due to the noise. The young man who attended to our cabin was very nice but the credit desk person was rude and the hostesses at some of the restaurants seemed overwhelmed. The disembarkment process was smooth. I feel like it would be a nice perk if we were allowed to fill water bottles to take on the deck while lounging rather than paying for a case of water. We went on 3 excursions which were nice and reasonably priced. I have been on 6 cruises which 2 were NCL. Not sure I will do NCL again. Read Less
Sail Date August 2018
We chose this cruise mainly for the itinerary - we were keen to visit the Adriatic coast and Greece. This was our fourth cruise, before we sailed with AIDA, Club Med 2, and MSC (YC), so we were new to Norwegian. The ship was just the ... Read More
We chose this cruise mainly for the itinerary - we were keen to visit the Adriatic coast and Greece. This was our fourth cruise, before we sailed with AIDA, Club Med 2, and MSC (YC), so we were new to Norwegian. The ship was just the right size for us, not too massive - although I still managed to get lost all the time (says all about me, nothing about signage or layout ;-). I though the decor was a little bit worn, but was pleasantly surprised by how new and clean the public bathrooms for example were. (Maybe because of the dry dock this year..?) What was lacking is space in the pool. I understood they took away one pool and some slides to make room for an adult only area at the dry dock this year, but the pool that is remaining is too small for so many passengers. And it was dirty too - I went in once, and noticed a clump of hair, like you might find in a shower - yikes!! And salt water, ouch ... But since my kids are teenagers and we both don't swim much , this didn't bother us. I would take this into account if you have younger children who love the pool and swimming. We loved loved loved our cabin, we were in 12510, this is a family suite with balcony on deck 12. Couldn't be better: fabulous bathroom with walk in shower, bath tub (I even used it once!!), enough storage space for the 4 of us (with 3 girls, imagine all the toiletries!!!). Plenty of cupboard space for all of our clothes, suitcases under the bed ... perfect. Nice coffee maker which also made tea. We appreciated the dividing curtain which separated the 2 sleeping areas, and we spent many a happy hour on the balcony, which had room for 2 chairs, a table and a deck chair. Perfect!! Food and drink were to our liking. We had 3 specialty dinners, which were great: we tried le Bistro which was nice, Cagney's was excellent (great steak!), Teppanyaki was moreover FUN, and we were also happy with the MDS - we tried Aqua and Versailles, and liked the atmosphere in the latter more. Ginzay (sp?) the Japanese one was great too, but had to wait a long time for food, but the waitress was the best, she was so friendly, we didn't mind. Bar staff seemed a bit grumpy in all the bars, and service was varying from slow to fast, depending on the hour and how busy it was. All in all, we never had to wait long to get a table anywhere. I didn't realise cocktails (which I normally don't drink) don't taste as good without a straw, so bring a metal of a paper one if you drink them! I liked how NCL seem to be eco-friendly. We don't usually go to shows or use any of the entertainment, but watched one show, which was good, if you're into that sort of thing (hard for me to judge, as I enjoy a different type of entertainment). The Bingo was a rip off in my opinion, very few prizes to be won ... The itinerary was great: right amount of time in all the ports, and great sail away times. One thing to take into account, is that in August (when we sailed) ports are super overcrowded, most so in Venice and Dubrovnik. If you can sail in another time of year, I would try either in the Fall, or in the Spring, these cities are SO crowded it does take away the pleasure in visiting. We didn't use any of the ships excursions, just did our own thing in the ports. All in all the whole family had a good time, the kids made friends and spent time in the Arcade, we loved exploring the ports and spending time on the balcony. There were always enough beds on the decks if we wanted to do a bit of tanning and reading - mind you: we did find the everplaying music annoying. Who needs music when you can listen to the waves of the sea?? (Somebody else made a comment about the overly loud music inside and I have to agree, that IS annoying.) What we loved about Norwegian in comparison to the other cruise lines we tried, is the Anglo-saxon atmosphere (more English speaking guests) and the relaxed and open vibe there is. I would definitely cruise with Norwegian again. Read Less
Sail Date August 2018
My husband and I booked this cruise very last minute for our anniversary We have cruised with Royal Caribbean a few months ago and had very pleasant experience. Since Royal Caribbean was sold out, we decided to book with NCL because of the ... Read More
My husband and I booked this cruise very last minute for our anniversary We have cruised with Royal Caribbean a few months ago and had very pleasant experience. Since Royal Caribbean was sold out, we decided to book with NCL because of the ports of call we were interested in. It was a completely different experience in a very negative way. Everything was so unorganized. Service was horrible. Entertainment was bad. Games shows were horrendous, no body even attended the games shows. Food was OK but then again the whole dining experience was so unorganized. You have to put your name down and you get a table 45 minutes later. They advertise on the website that the ship has a slide. Well, guess what?! it DOESNT. There are not much activities on the ship. It has a small pool and all the beds are usually taken. Guest services representatives who are supposed to help you and be the nicest ones, have major attitude. The cabin is OK size but ours smelled really bad when we boarded and there was a pluming problem that they ended up fixing. They don't even give you a bottle of wine for your anniversary. They just put a card in our room to take to dinner the night we decided to celebrate. We took the card and they brought us a cake that we did not even touch .The desert on the menu was better than this cake. The only thing I liked was t he LA CUCCINA specialty restaurant. The food was great and staff were very nice and friendly. I would not travel on NCL again, I felt more stressed and pissed off on this ship, instead of being relaxed and enjoying on my vacation and anniversary. Royal Caribbean was the best, there was not one nothing I can complain about. The ports of calls were good. We didn't purchase any shore excursions and you really don't need to. When you get off the ship, there are tours and taxis waiting and it's much cheaper. In Corfu, we did hop on - hop off for 20 euros a person. Read Less
Sail Date August 2018
My sister and I went on this cruise because of the port destinations. We had a great time on the first 7 days, we met some new friends so we stayed together mostly on shore excursions , dinners and entertainment. The service was good and ... Read More
My sister and I went on this cruise because of the port destinations. We had a great time on the first 7 days, we met some new friends so we stayed together mostly on shore excursions , dinners and entertainment. The service was good and our cabin is ok. The worst part came on the last night while we're on our way to Venice a Brit lady jump overboard thus creating a chaos for all passengers. We were delayed long hours and many passengers missed their flight including us. No help nor guidance were afforded to us by the Norwegian crew. They never help us knowing that we will be late from our flights, thus we have to pay too much for our flight back home. We filed a claim to our insurance for the reimbursement but they denied it claiming that the reason was not covered. We also thing that Norwegian should be the one to reimburse us since they were the one who cause the delay by going back to look for the lady who jump overboard. Read Less
Sail Date August 2018
Chose this cruise for an extended family vacation- 12 of us in total. Tough to find a date and itinerary that worked for everyone. This one fit the bill- in theory. On paper the itinerary sounds great- Kotor, Corfu, Santorini, Mykonos, and ... Read More
Chose this cruise for an extended family vacation- 12 of us in total. Tough to find a date and itinerary that worked for everyone. This one fit the bill- in theory. On paper the itinerary sounds great- Kotor, Corfu, Santorini, Mykonos, and Dubrovnik. The reality is much different. Odd times in port and too many tenders, and NCL sucks at their tenders. Often we had only hours in a port. Santorini in particular was a nightmare between the tenders and the cable car. Took us literally 2 1/2 hours to get off the ship and to the top of the cable car. Then we could not even enjoy ourselves as we worried about the line and having enough time to get back on board. Part of that was NCL but it is also Santorini. Great island, but not for a cruise until they find a better system to get people ashore. Luckily we did dock in Dubrovnik, since we were there from only 7 AM to 1PM. FYI- the ultimate beverage package includes very little other than low level alcohol and wine. No coffees at the coffee bar or cappuccinos let alone bottle of water like on other cruise lines. And our 20 year old was considered a "child" and therefore given only a soda package. But they would serve him alcohol if he wanted to pay for it. Totally hypocritical, as the drinking age in Europe is 18. And many of our stateroom credits could only be spent on board, not applied to tips. And make sure the right person signs up for an internet package if you took the promo. Though it is supposed to be per stateroom, it somehow gets assigned to one individual. And one person manned the internet café, so the line was 30 deep. They do offer you the option to upgrade to unlimted and have the promo amount credited which was a nice touch. Speaking of lines, it would be helpful to have more places open when we were all on board. Lines at bars would get ridiculous, especially by the pool. Trivia was held in a bar, and the bar was closed. Not even a glass of water could be found nearby. We didn't go to many of the theater shows, but most of the other entertainers on board were very good. We spent most nights at Gatsby's listening to the piano player. Also liked the latin duo, and the individual guitarist who was really talented. Unfortunately the band playing by the pool most of the time was awful. White party was fun, but when it ended, they did not open the disco, so that was it for the night. Food was overall pretty good, except at the buffets. We made it a point to go to restaurants when possible for breakfast and lunch, and especially dinner. Liked having a late night option for dining. The "kids" took advantage of it often. Overall, we had a great time as a family and enjoyed visiting some new countries, but I would make every effort to stay away from NCL in the future. Read Less
Sail Date August 2018
We chose this cruise for the starting point in Venice and the ports along the way. We enjoyed a couple days in Venice seeing the sights. It was smart that we planned that time because one suitcase did not make it and thankfully was ... Read More
We chose this cruise for the starting point in Venice and the ports along the way. We enjoyed a couple days in Venice seeing the sights. It was smart that we planned that time because one suitcase did not make it and thankfully was delivered to our hotel the afternoon before the cruise. The Star was recently refurbished and looked great, saw no signs of wear and tear. Cabin with balcony was a decent size and the shower was larger than our hotel's in Venice! views of the ports from the balcony were fantastic and at night see relaxed there and saw shooting stars. Cabin staff service was not the best, bar staff was great however. We also had good service in the main dining rooms and specialty restaurants. We liked the atmosphere of the Aqua Dining room. The food at La Cucina was excellent. The entertainment in the theater left something to be desired, the only thing we really liked was the White Magic show. Dave the piano player at Gatsby's was very good. The organization of disembarking when there were tenders was greatly improved from prior cruises we have taken. All the ports were amazing and unique in their own ways. We saw Kotor by boat, Corfu city and small village on the :Best of Corfu" excursion, and in Santorini we did the excursion that visited the Ancient Akrotiri city from 1600 B.C. that was buried by a volcanic eruption. It was fascinating and something you don't see anywhere else in the world other than maybe Pompei. We walked on our own in Mykonos. Lots of cute shops in the Little Italy section and easy to get around, and a must see is the windmills and the views from there. We really enjoyed Dubrovnik Croatia. The wall around the old city was amazing. Some of our group are big Game of Thrones fans and really enjoyed that excursion. Others went on a walking tour and went on the cable cars and enjoyed that. Views of the old city from above are breathtaking. The "Dubrovnik, Village & Wine Tasting" was another great excursion because we had time in the old city, and then went out into the country to a farm house for wine, food and music. We did the airport transfer through Norwegian and it was a very smooth process and reasonable priced. We were happy to see Norwegian people at the airport that helped direct us to where we needed to check our bags. Read Less
Sail Date August 2018
7 Day Greek Islands from Venice. Embarkation was easy, but it was quite a walk from the public people mover. Our room steward was fantastic. Greeting us by name as we arrived to our room. Entertainment was excellent as well as the ... Read More
7 Day Greek Islands from Venice. Embarkation was easy, but it was quite a walk from the public people mover. Our room steward was fantastic. Greeting us by name as we arrived to our room. Entertainment was excellent as well as the variety. The Cruise Director was only seen at evening events, which was odd. Food was great. Specialty restaurants were always full so we didn't get a chance to partake in them. It was hard to get used to no straws onboard. Ports of call were Corfu, Kotor, Santorini, Dubrovnik and Mykonos. Elected to take the double decker bus in Corfu. Montenegro we walked to a nearby beach. Took beach tour in Santorini and a city tour in Mykonos. Didn't care for the city tour in Mykonos at all. Was way too expensive for the very few places it went. Game of Thrones tour in Dubrovnik was good (until our guide left us while we were getting water) which was half way through the tour. Complained but was only offered a small discount. Truly disappointing. Also, as a Gold Lattitudes I should have received a discount on excursions and was charged full price on my bill. Overall had a great cruise and really loved the ease of maneuverability on this boat. Read Less
Sail Date August 2018
As we have been on 3 cruises before, we chose this particular cruise because it went to destinations that we have never been to before... Montegnegro, Santorini, and Dubrovnick (as well as Corfu Town and Mykonos). Our tour company was ... Read More
As we have been on 3 cruises before, we chose this particular cruise because it went to destinations that we have never been to before... Montegnegro, Santorini, and Dubrovnick (as well as Corfu Town and Mykonos). Our tour company was 'flightsandpackages.com', and we booked our excursions beforehand directly from the NCL website... easy to do, and sves the hassle onboard. At Montegro, the guide first took us to a view point for photos along the coast, and then took us into the pretty little coastal town of Budva. The Old Town there in small but interesting. Lots of small shops, friendly people. Then we were taken back to Kotor which was very good too. To be honest, didn't have much time in Kotor which was a shame as it was even nicer with far more to see. Should you want to go there, I would actually suggest NOT going on an excursion, and simply visiting Kotor on your own. Cheaper, and simple to do as the ship is literally through Customs there. Santorini was excellent... we were blown away with it, it is just so beaufitul, nowhere like it, and no shopkeepers hassled us. We went to a Winery first (the Dessert Wine is incredible!), then went the Town of Oli which is so picturesque, then onto the Captial Fier for the return... Do be prepared for LONG wait to catch the Cable Car back to the Tender Boats. Dubrovnick was amazing too... the surrounding countryside/mountains/coast is absolutely stunning too. We first went to Old Town which was incredible. We then went to a very picturesque little family-run Winery to taste the wares and have some snacks, and then down to a gorgeous little Sea front village called cavtat (pronounced 'Savtat') which was so beautiful. Sadly, we didn't have much time to look around or even get a drink at the bar (Just pics). We got got an icecream but didn't even have time to eat it as the guide was constantly on our case and kept repeating herself. One thing to be aware of whilst on these cruise excursions... we're always on the clock... if you're late, they WILL leave without you. So choose your trips carefully. Sometimes you're better off exporing on your own... just watch that clock! Getting back to the Cruise. We has a lovely cabin on the 10th floor with a outside balcony (Top tip there!). Our stateroom concierge was called Benny and he was so lovely, cheerful and couldnt do enough for you (Such a hard worker and always had a smile on his face). And the guy is an absolute Magician at Towel Sculptures... the very best we have encountered, and they put a smile on our face every night. You can literally eat all the time of your stay... The 2 main restaurants that we used in the evenings (Versailles & Aqua) were great. Plenty of choice for all (portions not too large, just enough). The Garden buffet cafe for breakfast and lunch or dinner has more than enough food and drinks for everyone. The only fall down is that their are too many kids running around which is well dangerous for themselves, staff and other guests. Plenty of bars onboard, but the best by far was the '5 O'Clock Somewhere' Kareoke Bar. Don't let the kareoke bar bit put you off... easily the best atmosphere aboard! The guys there (Michael, Gusti, Benedict and Sergio) were amazing. Making sure everyone has a good time (in moderation!), were very informative, extremely hard-working and they made you feel special, seeing to all your needs. And though they were so hard-working, you could have a real good laugh with these guys! We would definately recommend anyone to go on a Norweigan cruise, and would like to go again ourselves. We met so many lovely people from all over the world. Read Less
Sail Date July 2018
This was our first cruise with NCL, after previously cruising on RCL, principally because of good referrals and also the itinerary. Looking back, I felt like the stop in Montenegro wasn't worth the time, especially the long tendering ... Read More
This was our first cruise with NCL, after previously cruising on RCL, principally because of good referrals and also the itinerary. Looking back, I felt like the stop in Montenegro wasn't worth the time, especially the long tendering process and because there isn't much to see or do in Kotor. It was also disappointing that we didn't have as much time in Argostoli, Kefalonia (next stop) as the island is magnificent but our stay off the boat was too short. Other than these two issues, the itinerary was perfect. With regards to the ship, I found the entertainment provided to the be highlight of this trip (while onboard). The shows, bands, games and overall feel from the staff kept everyone energized. The stateroom was also great, with lots of space and an attentive staff. We enjoyed the choice of restaurants, although the food was perhaps a bit lackluster (small portions, not always hot) as well as the below average service. Other than our last night, the servers never bothered much to ask if we need another drink or ask whether the food was ok. There is some training needed on the food service staff, especially in the main dining rooms and the pub. I'm glad we had the unlimited beverage package, or we would not have been drinking all week. Without this, the drink costs would be exorbitant. The free-flowing drinks helped around the pool area because of the lack of decorum by some kids was frustrating. There was one NCL pool police guy who tried to keep kids from jumping, splashing others or pushing/shoving other kids, but he wasn’t always around. Embarkation and disembarkation went very smoothly, however, as mentioned previously, the tendering in Kotor was awful with a few people missing their tours. We did two tours with NCL and although these were great, it was a bit frustrating waiting in the theatre for your number to be called to be let off the boat, especially when its not a tendering port. We stayed in Venice two days prior to our departure to visit the city. I’d recommend if you in Venice for a short period of time to stay closer to the bus/train terminal because of the difficulty in navigating the streets/bridges. Read Less
Sail Date July 2018
Explored Venice prior to the cruise departure - used the Crown Plaza associated with NCL - this was great!!! Grand Canal area of Venice was spectacular - hot, but beautiful views. Bus from hotel to ship was smooth and effortless - ... Read More
Explored Venice prior to the cruise departure - used the Crown Plaza associated with NCL - this was great!!! Grand Canal area of Venice was spectacular - hot, but beautiful views. Bus from hotel to ship was smooth and effortless - ship check in very smooth The overall ship is very nice - a smaller ship - which makes everything feel very close - yet comfortable. Most staff are extremely pleasant and helpful. Food in Cagney's, and Tepanyaki were great. The desk person at Moderno was the only rude/nasty person we came in contact with - we were 10 min late - (had trouble finding the restaurant) - reservations say it will be held for 15 min. The desk lady took it upon herself to make us feel terrible about being late - we almost left. The food was OK - but not great. We had to ask 3 times for the meat tongs, and had to ask twice for the cheese bread (signature bread of the restaurant) Cabin steward Roberto was great!! Always friendly & smiling. Every port was great, excursions were well organized. My husband decided to skip out on one excursion - and the excursion desk had no issue at all with refunding the cost to my onboard account. Overall I love NCL - I have cruised with them 9 times!!! The one rude/nasty person must have been a fluke - maybe she was having a bad day... Read Less
Sail Date July 2018
We chose this 8 night cruise as we were keen to visit Venice, Croatia, Montenegro and Greece. We flew into Venice a couple of days pre cruise to explore this magnificent city. Easy transport by bus from the airport to Piazzale Roma (I ... Read More
We chose this 8 night cruise as we were keen to visit Venice, Croatia, Montenegro and Greece. We flew into Venice a couple of days pre cruise to explore this magnificent city. Easy transport by bus from the airport to Piazzale Roma (I purchased the tickets from home in advance). From there it was a short walk to our hotel the Palazzo Odoni in the Santa Croce district. A tip is to use the porters who are plentiful around the Piazzale Roma - 5 euro per suitcase - will make the journey to and from your hotel much easier - saw lots of suitcase wheels lying on the stairs on the bridges, so be warned! The Palazzo Odoni is a great place to stay - loved the decor but not the 50 steps to the reception! It is in an area that has lots of restaurants, shops and access to the canals. The day of the cruise we caught the People Mover from Piazzale Roma which takes you to Marittmas the stop for the cruise terminal. Boarding was swift and friendly with no problems and we were on board around 11.30am. Had a lovely lunch in a very quiet Garden Cafe before going to our aft stateroom 9238. Our cabin steward was lovely, very attentive without being intrusive and that earned him an extra tip at the end of the cruise. The ship itself looks great. Not long out of dry dock, everything looked nice and in good order. The crew were wonderful - all very friendly and helpful - the best crew in all our cruises to date. Food - always subjective but here are our thoughts for what they are worth. We had purchased the UDP and also had 2 free meals as Platinum members therefore we ate at speciality restaurants each night of our cruise. Breakfast and lunch tended to be in O'Sheehans were we enjoyed the food and the more relaxed pace than the Garden Cafe or Topsiders. We all enjoyed La Cuchina - great servers and food. However whilst I enjoyed my steak in Cagneys on the 3 occassions I ate there, the others in my party struggled to find something that appealed to them. It was a similar story in Le Bistro and I am afraid I just don't like Moderno - the salad bar is good but the sides ordered were cold on arrival and the meats offered were not great. I really think its about time NCL reviewed their menus and take into consideration that loyal cruisers might want a change in menu or even a couple of 'specials' each evening . My husband and daughter both love fish but struggled between shrimp and tasteless sea bass in Cagneys - when you eat there more than once it would be nice to have some other options. This applied to Le Bistro too - menu hasn't changed in years - no sides here either which is annoying and the dishes served lacked fresh vegetables. We looked at the menus in the main dinning rooms and I have to say that they looked much more interesting to us. I would seriously consider as to whether I would purchase the UDP on future cruises with NCL. Entertainment - we did not go to any of the shows, preferring after dinner to have a drink and listen to the music on offer. Spice H20 had a good latin duo and we enjoyed listening to their music and watching the salsa dancing. The band that played in Bliss and around the pool were superb - really loved their music even if it was a tad too loud. We did not care for Dave the piano player/singer in Gatsby's - everything sounded the same (very slow) and it was much too loud, no conversation possible, however the guitarist who played there was very good. Service - this is the best crew with NCL! Everyone was so nice and friendly and good at their job. Nothing was too much trouble - take a bow, crew of the Star :) Our aft cabin was very nice - no complaints. Tendering/Disembarkation - seriously NCL - who wants to get up at 6.20am to queue for a tender ticket when you are on holiday??? My daughter queued to get our tickets at 6.30am and said the line was so long she could only get tender ticket number 18! Can we not get the tickets the evening before as on previous cruises? It took until 10.00am before we got off the ship. Disembarking on the final morning was a shambles. NCL need to look seriously at how the walk-off people queue to get off the ship. It nearly resulted in a riot with people who had queued for over an hour being overlooked by NCL crew who favoured those who had just turned up and led them off first. Please try to get a decent system in place for the walk offs NCL Hope I haven't bored you to death but despite the lack of choice on the speciality menus we had a great cruise and would not hesitate to go on the Star again Read Less
Sail Date July 2018
First ever cruise so wasn’t sure what to expect. I chose it for the itinerary - especially the GOT filming locations and Venice. Embarkation and disembarking were easy. Pros - refitted ship is lovely. Spa was a lovely retreat ... Read More
First ever cruise so wasn’t sure what to expect. I chose it for the itinerary - especially the GOT filming locations and Venice. Embarkation and disembarking were easy. Pros - refitted ship is lovely. Spa was a lovely retreat from the heat and crowds, well worth buying the spa pass. Food was mostly good with quick service, especially Aqua. We never had to wait for a table, even for Ginza, which was excellent. Liked Sky high bar and Gatsbys - 5oclock bar was used mainly as a corridor by people. Spice h2o was ok but not very well thought out. The two ‘big’ shows were excellent, especially ‘Paradis’. Staff were all friendly and efficient (mostly) although having to wait 10 minutes for Soy milk at breakfast buffet was irritating - why wasn’t it out with the other milk? Cons - The drinks stations in the buffet were totally in the way of traffic flow. Any live music was ridiculously loud, whether in the atrium, bars or pool deck. Tendering was hit and miss, Kotor took 3 hours for 20 tender trips - it was a half hour boat ride to the dock. lining up for tickets at 5.30am is not anyone’s idea of a relaxing holiday. OSheehans food was never really hot, barely warm burgers and cold wings were low points. We went to a whisky tasting session only to be informed we had to pay $20 each for the privilege! No indication of a charge in the daily. No chance. Read Less
Sail Date July 2018
Norwegian Star Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.8
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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