Bring the whole gang because this suite sleeps up to six guests. It features a queen-size bed that converts to two lower beds, a sofa bed and additional bedding to sleep two more. Everyone can hang out in the living and dining area and there is a luxury bath with shower. Includes butler and concierge service.
This room has a lot of space, very large windows and comfortable bed. The couch really needs to be replaced as it is very worn out. Quite area except when people choose to ignore the hours for the jogging track which is up one deck. We could hear people running above us most mornings by around 6am, Read entire member review >>
Our cabin was the best part of the cruise. The family suite is HUGE!! The 3 beds (king, sofabed, murphy bed) were a life saver for 4 adults staying in one room. We had our butler keep them made up throughout the day, for napping purposes and still had plenty of room for the 4 of us to move around comfortably. The 4 closets were also a huge help, although the one with the safe in it was a huge waste of space as there was no rod to hang clothes up just 4.5 ft of space for 4 beach towels. The floor to ceiling windows made the sail away from Venice and sail in to Kotor that much better. 12526 is about 10 steps from the doors to the pool which is great for popping in from the deck to grab things from the room or use our private bathroom. It also made the fact that there is no balcony not really an issue. Read entire member review >>
Sleeps six but there was just the two of us so we had loads of space.
Plenty of storage for clothes.
Bathroom had a tub and walk in shower, Bulgari toiletries and again lots of storage space.
Dining table for four made in suite dining a breeze.
Comfortable sofa and coffee table for relaxing with a drink whilst watching the scenery go by.
Cabin was close to the lifts but you couldn't hear them. Read entire member review >>
Family Suite (FS #12026) - We decided to book this 409 sq. ft. suite knowing that it did not have a balcony but the whole outside wall was floor to ceiling windows. The reason for that selection was because the itinerary and time of year of this cruise was with colder, windier weather, not the best situation under which to fully enjoy a balcony. The suite was square in shape, in which was located the bedroom, living room and four chair dining room set, where the Murphy bed is located; you could say that was a kind of open concept. There was a walk-in closet and a large dual sink bathroom with large shower stall and full bathtub.
* Pros. - The size of the suite and its amenities (e.g. fresh flowers, fruit basket, welcome bottle of champagne, daily delivery of sandwiches, cookies etc.) and a well-stocked expresso machine, plus a proper dining room table and chairs, and DVD player. For sure the storage space throughout was exceptional but there are a few caveats that I will talk about later on. Let’s not forget special invitations to the VIP Capitan cocktail reception, Wine and cheese reception, etc. as well as the availability of a Butler and a Concierge. Everything very good but…….
* Cons. - The walk-in closet is located on the way into the bathroom. There are two double door compartments on each side and the space in between is too narrow, room for only one person to access those compartments at which time it was impossible for anyone to access or leave the bathroom. The closets lack shelving, lots of hangers for sure but there were only two very high level shelves. The floor to ceiling window drapes (a bit tattered) were not wide enough to completely cover the windows. The sofa bed was in bad shape, sagging in the middle and was uncomfortable to relax on. Though there was a DVD player, the DVDs offered came at a price and the choice though wide was poor and out of date. The flat screen TV, high on the wall was large but the choice of programs was very poor; regardless that the ship was refurbished in 2015, the system was out of date and lacked interactive TV where you can access your accounts as well as, dining reservations or ordering room service.
* Butler services – For those ones who do not know what a Butler job is, simply put, he takes care of “almost” all of your needs, such as, packing or unpacking your luggage, shoe shine, taking care of any dry cleaning or laundry you sent out, prepare a bath (at your request) as bringing your order of breakfast, lunch or dinner & setting the table, etc., also bringing afternoon snacks; indeed some of those duties are very welcome but others could get a bit intrusive. It was no problem when we were off the ship having a Tour but during those sea days the ever present Butler could be a bit upsetting. So, for those who like to be attended to all the time, go for a Butler! Our Butler Jonathan (Philippines) was a very sympathetic and ready to please guy.
* Concierge – I am sure the majority of you know what a Concierge does, right? Maybe ours being for suite passengers was “extending” himself more? Possibly. But, in general every Concierge I’ve had did a good job and this one, whose name is Hanno (a 6’3” German) wasn’t an exception. Very good and fast on the restaurant reservations as much when for different reasons we had to change them for different times. The same about Tours and info delivered to your suite and the morning talks about the port we were to visit, giving lots of tips on what to do, where to go, etc. etc. Unfortunately he failed badly on two occasions; one happened during his talk on Glasgow, when his bias for the EU was unmistakable and the other when he misled us by not only downplaying Glasgow but saying we should all go to Edinburgh instead. All in all, he did a good job but it could’ve been done better; perhaps as his manner was truly “very German” it got in the way.
*Stateroom attendant – We were very lucky and happy with Raymund (Philippines), a very friendly and smiling guy who was ready and willing to attend to all our needs and requests. Everything delivered with good attitude and respect, leaving the suite, always, impeccable to the last detail. Really good! Read entire member review >>
WE loved the floor to ceiling windows and didn't miss having a balcony. Suite was very large for 2 adults but I think it would be crowded for 4 adults. It would be find if you had small children. Sofa was uncomfortable for sitting. The bed was comfortable and the bathroom fine. We had plenty of storage. We didnt use the pull out sofa bed or the bed that comes out of the wall. Heavy drapes were excellent to keep out the VERY BRIGHT and early sunrise. Read entire member review >>
The cabin was spacious with a table and 4 chairs for eating or playing cards. The beds were very comfortable. The bathroom and shower was quite large.There was more than ample storage for clothes and luggage. The coffee machine was great and always supplied. Read entire member review >>
Now that I've sailed in a suite I'll never be able to go back! The suite perks on NCL are second to none. The cabin was in excellent condition, very roomy with lots of storage space. It was a quiet location and never were we bothered by any outside noise. Read entire member review >>
Our suite was wonderful, quiet, clean and well appointed. We had room 12518. We had five in our suite (3 adults and two kids) and really appreciated the extra large bathroom space and large shower! I had read a review indicating the joggers using the jogging track above our room were loud, early in the morning. We never heard anything like that. We had a wonderful butler and room steward. We will definitely look to book a suite again, because of the many amenities which accompany it. Read entire member review >>
We got a last-minute upgrade to a forward suite and noticed the rocking of the ship much more than on previous cruises, which were on other cruise lines and mostly in mid-ship suites and staterooms. Read entire member review >>
Loved, loved, loved the space and the suite perks. Only problem were a few joggers [many of the family suites are under the jogging track] who chose to ignore the jogging track closed sign and start at 0530-0600 in the dark [come on, really!!]. After a few complaints at the front desk and with our concierge help, they got them to stop after a few days. That is the only issue with these suites, would still book them in a heart beat. Read entire member review >>
Being a newbie and having never cruised before, we got the royal treatment, family trip with three adult women who booked in an inside cabin, sisters had previously cruised so they were more skilled. A short time before sailing we were offered an upgrade email upsell list of suite possibilities and quickly took the family suite for a little over $200 each, doubling our space, closets, and adding a bathtub. HUGE 400+ sq feet, Wonderful room, floor to ceiling windows on one side of the double cabin, concierge and butler, and room attendant, sweetest people, doing whatever they could for us. Flower arrangement, space, drawers, coffee maker espresso, etc. royal treatment! Room 10128, near the pool area, front of the ship, close to elevators too, really nice. Our room was in excellent condition, beds, furniture, carpet, bathroom, everything like brand new.
Room Amenities: Always coming back finding food in the room, fresh cut fruit, cookies, cheese and crackers, fruit bowl, canapés, chocolate covered strawberries, sandwiches, on and on, and we are three women virtually always on a diet, so the scale I the bathroom was helpful to keep track while we also enjoyed the snacks and the attention that comes with being in suite. Read entire member review >>
Spacious, but dated. The Mattress was worn and in need of replacement causing back and hip discomfort. The sofa sleeper couch was dilapidated along with the 2 sitting chairs. The Pleated curtains were not hanging correctly as hooks were missing therefore the curtains were sagging allowing light to sneak through. (Maintenance was notified and this was corrected) Rug pulled up on side of sofa and left this way. The outside windows were filthy with bird droppings at start of cruise and fourteen days later we came back with even more disgusting streaky windows after an attempt was made to clean windows unsuccessfully making it worse. Read entire member review >>
Our cabin, 12030, was ideally situated on a deck with fewer cabins. We chose this cabin because it was slightly larger than similar cabins. The cabin protruded a bit from the deck and we not only had a side view, but also a view towards the bridge and bow.
The cabin was spacious. The bathroom was nicer than my bathroom at home. I appreciated the laundry line over the tub.
The ship's laundry and dry cleaning services were reasonably priced. Read entire member review >>
Lots of room for 6 people. You can easily fit 2 people in each bed.
Having a tub and a shower is great when you have kids - you can have one kid in one and one kid in the other, and away you go.
This was our first time sailing in a suite and we absolutely loved "the suite life."
From the main review -
We finished lunch and went to check out our suite #12528. We never received the pre-boarding suite e-mail (where you can choose pillow type, and make any special requests), so I e-mailed NCL just a few days prior to sailing asking for certain snacks in the room when we boarded and in the afternoons. I had read here on Cruise Critic that gummy worms and m&ms for the kids were an option. There was nothing in the room except for a complimentary bottle of champagne and one of water. We were pretty early on-board, I think. We left the room and went out to swim, dance, and eat some more. We went back to the room after the sailaway and there were flowers and fruit on the table. We met our room steward Dani), and then later our butler, Efren. I asked Efren about the e-mail that I had sent and he didn’t seem to know about it. I requested the treats for the children and he told me only if it was available but that he would bring afternoon snacks each day. We never did receive the gummy worms or m&ms, but we did receive cookies, finger sandwiches, fruit, and canapés every day.
BUTLER/CONCIERGE: Efren was our butler and with the exception of not getting gummy worms & m&ms (not a big deal, just a minor disappointment for the kids as I had told them about it) he was fantastic. My mother had stomach issues (hers, not cruise/cruise food related) and one night she was in the room alone and not feeling well and asked Efren where she could get some Pepto Bismol. He told her the shop was already closed, but he brought her some bananas, some club soda, and some Tums which was very nice of him to do. My son would often call Efren and say “Hi Efren, can I have some food?” – LOL – and Efren would bring whatever it was we were requesting off the room service menu. My son would also order movies and Efren would bring those as well. Dani our room steward would ask when we’d like to have the room turned down at night and he took care of that and did a towel animal for the kids. We’d need extra towels on occasion and they took care of that as well. Dani noticed something wrong with one of the curtains and he had someone in there working on it straightaway. Roel always made sure we had the good balcony seats at the shows, took care of dining reservations for us, and also assisted with the priority tendering. Read entire member review >>
Magnificent! This cabin is designed to sleep as many as 6 with both a fold out couch and a Murphy bed. To have the full 400+ sq. ft. all to ourselves, as a couple, was pure luxury! Throw in a butler, concierge and priority everything and it was a surreal experience. The room does NOT have a balcony but rather a "wall of windows" floor to ceiling. Being in the North Atlantic in early autumn, we would not have been on the balcony anyway and these windows were perfect for relaxing and just watching the ocean drift by.As others have commented on these suites, there is storage galore. Closets, drawers and shelves everywhere and a bathroom where two people can each have a sink and not bump elbows while brushing their teeth! By ship standards, it's enormous. Separate tub and shower and all recently remodeled as this section of the ship used to be a lounge! Therefore, all the woodwork, furnishings, etc are newer than the rest of the ship and it shows. Very, very nice. Oh, and there's an in room cappuccino machine that the butler replenishes daily. Read entire member review >>
We had a wonderful cabin...excuse me, stateroom...#12030. It is on the starboard side of the ship, which is an advantage, as the ship travels around the Baltic in an anti-clockwise direction, often in sight of land. Number 12030 is the best stateroom on deck 12, because it has both side- and forward-facing almost floor-to-ceiling windows. While there is no verandah, the large windows allow excellent viewing. Called a "family suite," it could accommodate more than two occupants, but with only the two of us, the suite was extremely spacious, and by far the largest stateroom I have stayed in on any of the five cruises I have taken.The information on the NCL web site calls the bed queen-size, but it is king-size in my opinion, though I did not take measurements. There is also a couch that expands into a queen-size bed. Some of the other family suites on Deck 12 also have a Murphy bed, but #12030 does not, probably because of the "bump-out" that makes it possible to have the forward-looking window. There are also two easy chairs that can be positioned for sightseeing through the picture windows, as well as a coffee table. There is a Keurig-style coffee making machine, which can also make tea, and an extensive collection of coffee and tea packs, including regular and decaf coffee, as well as regular and herbal teas. The bathroom has a bath and a glass-enclosed shower. There is enough space in the bathroom for two people, though it also contains the toilet, a feature that may limit use of the bathroom to one person at a time. Access to the bathroom is through the "walk-in wardrobe," which can be a little awkward when wardrobe doors are open.Family suites come with a butler and concierge, both of whom were most helpful in making our cruising experience pleasant and trouble-free. Our butler made sure we were always comfortable, and also brought us an afternoon snack of finger food and chocolate-covered strawberries each day. He will also unpack your suitcases, if you are comfortable with that service, make reservations at restaurants for you, or bring you room service meals. Our concierge was available to help with advice on shore excursions and with priority embarkation and disembarkation in each port. Read entire member review >>
Cabin 12520 is a Family suite and is located on the Port side of the ship, 6 rooms down from the Library and right at the forward elevator bank. It was very convenient when using the elevators as the forward elevators are not as busy and you can obtain one fairly quickly. The cabin is very large compared to a balcony or mini suite; it is probably larger then most hotel rooms. As you enter on the right is a hallway into the bathroom, which contains his and her closets. There was plenty of closet space and storage for everything my wife brought. The bathroom has a good sized glass enclosed (with glass door) shower that is big enough if you drop something and bend over to pick it up your buttocks does not hang out of the shower. There are two sinks so you can both get ready at the same time, and a deep bath tub for a good soaking. There are plenty of drawers in the bathroom to store more then what we brought with us, and used some of them for dirty clothing. We were not real happy with the hot water in the sinks, shower or bathtub. It seemed to come out at a trickle and took a long time to fill up the tub. I joked with my wife when she wanted to take a bath (every night) that she should start the tub hot water before we went to dinner so it was full when she finished the shows at night so she could take a bath. It wasn't really that slow, but did take a long time. The room its self has a long counter top along the wall opposite from the bed with many drawers and the fridge. Plenty of space for us to store things. The larger mirror hanging on the wall along the counter can be lighted and was excellent for my wife when applying makeup. There is a large flat screen TV on the same wall and is positioned very well in the room so you can see it from the sofa, cushioned chairs, bed, or the round table. The sofa folds out to a bed, and there is also a Murphy bed that comes down from the wall. The round table has 4 chairs, but we found if you are going to dine in your room there is really only enough room for the two of you to eat comfortably. The cushioned chairs were comfortable and are moveable so you can place them around the room as needed. There is a heavy wood coffee table in front of the sofa. I did not like the color of the fabric on the sofa, as it was gold with some kind of leaf pattern. It looked dated, but was clean. The bed was very comfortable and we had a foam mattress on top of the regular spring matters. The foam mattress was nice, but we found in the middle of the night we became very warm and credited the foam with retaining heat. There is a wall between the sofa and the bed that you can fold out and partition off the sofa from the bed. There are also curtains in the wall that you can pull shut so you have like a private cocoon for the Queen size bed. There is another curtain system that you can pull around that will go around the Murphy bed if you pull it down. The best feature is the plate glass windows that overlook the sea. I really enjoyed sitting on the sofa reading a book and watching the sea go by on sea days. The only draw back to the large plate glass windows is when the sea is rough. They creak like crazy and making it difficult at times to read. At night when they creaked I had to just put them out of my mind and concentrate on the rocking of the ship created by the rough seas. That put me to sleep and kept me asleep all night long rocking up and down, back and forth. Overall I really enjoyed the room and its size. I don't think I will be able to go back to a mini suite or balcony room after experiencing the size and comfort of a suite. Read entire member review >>
It took my breath away at how big and bright our cabin was. It had floor to ceiling windows on one full side. I was thinking that it would be perfect for an Alaskan cruise so you didn't have to be out in the cold to see it all. All I had booked before was inside, so you can imagine my delight at the size of the family suite. It is in the part of the ship were the Spinnaker used to be, so everything is brand new. We had a large screen TV with a dvd player and more storage than my DD and I could ever use. I especially liked the look, the colors are dark wood and really soft tan carpet. I set up the M&G, so when we did the cabin crawl, we had about 25 people in the cabin and there was still plenty of room! The cabin has a King bed that you can pull a solid wall across on one side and a curtain across on the end. In the dining area, there was a Murphy bed that my DD slept on. That had curtains that pulled all the way around that area. The lounge area had a sofa that pulled out into a bed, a coffee table and two chairs with great view! The closet area had closets all along both side of the "hall" to the bathroom. The bathroom had a separate shower with a body spray and rain shower head, and tub also with a body spray. There were 2 sinks with storage drawers by each. Here are the links to the videos my DD took of the cabin. http://www.youtube.com/watch?v=xdVP5AA52wY http://www.youtube.com/watch?v=xEpPoTEZguU I can't say enough about NCL's suite life!!!! Read entire member review >>
Our stateroom was handsome, modern, and roomy. The wall of floor to ceiling windows gave a real WOW factor. The room sported a dining room table with four chairs, a sofa, 2 upholstered guest chairs, a coffee table, and queen sized bed. The asian motif was sleek and stylish, the bed linens were of high hotel quality thread count. There were more pillows than I could ever imagine putting to good use! The pod style coffee/tea maker (FREE) was a nice bonus, especially since cruise ships typically have bad coffee (not sure why). We were please to find a filled fruit bowl, a bottle of champagne, a bottle of wine, and a bottle of Aquafina all complimentary. I'm not entirely sure if we received these goodies because of our past-cruise history or because they come standard in a suite (first time).
The bathroom was especially swanky: heavy glass shower (separate from tub), deep albeit narrow soaking tub, high-end hansgrohe fixtures, twin sinks, tile floor, shaving mirror, scale (unused but a nice touch regardless). While maybe not as spacious as my bathroom at home, a rather respectable size indeed.
A real bonus: storage galore. There's a walk-thru closet (on the way to the bathroom) with 4 armoires for hanging-up clothes, drawers along the vanity in the suite, drawers in the bathroom, drawers in the night stands (with some of the cleverest reading lamps I have ever seen!), and more drawers at the foot of the bed. Read entire member review >>
We were upgraded to a family suite, SJ category, suite #12016, on Deck 12. A very quiet location, close to the library.
We absolutely loved this cabin. The space was over 400 sqft with huge bathroom, double sinks, bathtub, shower, tiled floor, and 4 sets of separate closet space. The living room and bedroom were extremely huge and could be divided by a wooden partition from the sitting area and dining area. There were also 2 sets of night tables, one at the foot of the bed that I used to store papers and shoes. There was also a huge oblong wooden table in between the sofa and 2 plush sitting room chairs. A most comfortable room with 4 huge panes of glass to enjoy the beautiful sea down below. The best view we've ever had. We spent many hours relaxing in our most comfortable room, not bumping into one another any where. Would love to get the same cabin again. Read entire member review >>
Huge room, plenty of closet and drawer space. Only drawback was no balcony but LOVED the size of the room overall. Slightly noisy overhead from deck 13 foot traffic, but would not prevent me from booking the room again! Read entire member review >>
There are five of us in our family and we took advantage of the new family suites on deck 12 (SJ) where the spinaker lounge used to be located. WOW!! What a great room! This room was a wonderful size for the five of us. There are three beds: The king size bed, the sofa bed perfect for our two sons(teenagers) and a murphy bed perfect for our daughter. Each sleeping area had a folding wall or thick curtain for privacy. There was a table and chairs perfect for in room dining. A LARGE bathroom with double sinks, seperate shower and tub. Also, the entrance to the bathroom is a large closet with a sliding privacy door so it doubles as a changing room. We loved the large windows, thought we would miss having a balcony but we didn't! Being right on deck 12 was very convenient too. Just a few steps and your out on the pool deck. Read entire member review >>
No noise. The room is forward of the jogging track on deck 13. On deck 13 above is the quite hot tub for adults only. Great view. No balcony because this was added to increase the size of the room. when you go aft down the hallway to the pool it exits onto the smoking deck. I would suggest the other side of the ship because that side is no smoking. Read entire member review >>
12016 or 12018 Great size rooms, plenty of closet space and drawer space, closet lights up if you open the door all the way. Closet doors have to be closed to get to the bathroom which is only a mild annoyance. Murphy bed is comfortable as is the queen. We did not use the sofa pull out but was comfortable for sitting. good TV. Love the rain shower head.Tub OK. Refrigeration works best if you leave the outer door open and the glass closed. It creates to much heat and nothing will get cold other wise. Bring some small bungee cords to hold the curtains back. sliding door tracks can be rough on the feet so watch out. We pulled the couch over it once. Be careful pushing the sliding doors back into their little box and don't catch your fingers, ouch! Read entire member review >>
Family Suites (SJ) on the Star are a great value. Plenty of storage space, large bathroom with separate tub and rainforest shower. Beware of the sofa bed, it may be OK for children to sleep on, but most adults would be uncomfortable on it. Murphy bed was more comfortable. Wonderful floor to ceiling windows, with small children it was a relief NOT having a balcony.
Location on deck 12 is so convenient, near pools,childrens programs and Cagney's rstaurant for Suite breakfast and lunch. Deck 12 has been completely refurbished and is really nice. Read entire member review >>
cabin 12508 large family suite was nice. We could not hear any noise from neighbors. It was very private feeling. It had 2 bad windows that needed to be replaced and this was not good since this is a view cabin. Read entire member review >>
Family suite 12516 was almost perfect. we didnt miss having a balcony at all as the tinted floor-to-ceiling windows kept the suite cool. Best air conditioning on a ship in a long time. we kept the thermostat at 70 degrees and out thermometer verified it. didnt need my portable traveling fans! Read entire member review >>
12518 Great family suite location with wonderful window wall. Take a necktie or something to tie the center curtains together to clear more window space. We had four adults in the suite and although we over packed there was plenty of storage. With proper packing if necessary 6 compatible people could share this suite without a problem. Read entire member review >>
We selected a family suite, 12016. The room is large and has window walls but no balcony. The view is quite nice. There is an area for dining, an area with a sofa (makes into a bed) and two chairs. These spaces can be curtained off from the main bed/sleeping area. The bathroom is roomy with two sinks, a shower and a separate tub. There is plenty of storage everywhere plus an espresso coffee maker. The room was mostly quiet. In the very early morning, we heard footsteps above us as the crew began to prepare the pool area for the day. This suite came with a butler and concierge plus access to private dining in Cagney's for breakfast and lunch. We very much enjoyed the privileges. The concierge will make all your reservations, solve issues, etc. The butler brings a late afternoon snack daily, stocks the room with coffee, your favorite beverages, personally manages your room service orders, etc. Also, you get VIP embarkation and debarkation. Read entire member review >>
There was quite a bit of hallway noise as it is in a main thoroughfare to the pool area. There is noise from the running track overhead and the late night cleaning of the decks. The windows were very dirty. Read entire member review >>
Cabin 12030. No balcony, 3 floor-ceiling windows facing starboard and forward. Espresso maker, large bed, seating area, eating area, large bathroom with two sinks, shower and tub, several closets, lots of drawer space. Well located near the library and close to pool. Quiet at night. Read entire member review >>
Great handicapped room with raised commode and wheelchair accessible shower. Ample room for disabled passengers. Bed was very firm and uncomfortable for us. Stewards and Butler were the best ever. Read entire member review >>
EXCEPTIONAL!!! Tastefully furnished with separate dining area and living area, wall mounted plasma TV, free DVD for your enjoyment. Abundance of storage space. Bathroom with double sinks, full tub and separate enclosed shower. This suite has a "bump out" so that inherent in it's design one can look forward and see the bridge. Therefore, it's an excellent choice for the Panama Canal. You can remain in your living area, relax, imbibe and watch it all through your floor to ceiling windows and when looking forward you witness the opening of the locks. Can't say too many positives about this suite!!!! I'd book it in a quick minute if I had the chance to do it again. Showed it to many other guests who were "thunder stuck". You won't regret booking this sweetie. Read entire member review >>
Huge room for two people- have had a lot of smaller hotel rooms. Would easily handle 4 people. Handicapped accessible- very open layout and open bathroom. Great bank of windows. Edge of running track on Deck 13 is overhead, so there is some traffic noise starting early in the mornings. Tremendous amount of storage; we didn't come close to using all of it. Loved the Lavazza coffee machine! Read entire member review >>
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