My husband and daughter just returned from our first NCL cruise to Costa Maya, Roatan, Belize, and Cozumel. We have cruised before with Carnival and absolutely loved everything about it. This time, this particular trip was cheaper with Norweigan than with Carnival so we decided to go with Norweigan. What a huge mistake that was. Let me first start out by saying that we did have fun at most of our ...
Executive Summary I've cruised with NCL 13 times, and I may not go back. I base this on these observations, which will be detailed in later sections of this review: 1) Quality of service is much worse than when I started cruising with NCL in 2003. 2) Nickel and diming by NCL has gone to an all time high. 3) As the customer, I am always wrong. 4) You are free to, wait wherever, for ...
Usually a ship of this size has multiple lounges that are active at night and used for games, bingo and demonstrations during the day. The specialty restaurants occupied what would have been allocated to these lounges. The only areas available for the daytime activities were the Centrum reception area and the Galaxy lounge. This left practically no area for peace & quiet, which is one reason ...
Let me begin with the positives. The ship is beautiful with oriental decor throughout. There is a high level of cleanliness in all the public areas and our cabin was cleaned each day by a wonderful cabin steward called Roger. The islands we visited on the cruise were very pretty and the ports were within easy walking distance for shops. Unfortunately, this is where the positives end!
Embarkation ...