5 Norwegian Spirit Entertainment Cruise Reviews

First, our impression of the ship. The ship is not the newest or largest so usually it did not have priority to tie up a the closest piers and we almost always had to take a shuttle.The entire ship is decorated in a Chinese style. Even ... Read More
First, our impression of the ship. The ship is not the newest or largest so usually it did not have priority to tie up a the closest piers and we almost always had to take a shuttle.The entire ship is decorated in a Chinese style. Even Cagney's steakhouse looks more like a Chinese restaurant than the Sushi Bar. La Trattoria is a section of the Raffles Buffet that is closed off in the evening and not very cozy. It appears as though Norwegian tried to adopt the ship to their style and include their restaurants. The Bier Garten consists of some picnic tables by the pool. The Blue Lagoon and Shanghai Bar are only some wide spaces on a main fore and aft passage. The Pub is nice, but small and crowded. Le Bistro is pleasant and Raffles works well. Rooms were up to par and very clean. The staff was very professional, helpful and friendly The fitness room was well equipped, clean, and quite empty. Dining at le Bistro, Cagney's Steakhouse and Teppanyaki was outstanding. The food was always delicious, properly prepared and served. I can't say enough good things about them. The Main Dining Rooms, not so much. They were very spotty. A good meal was a pleasant surprise. Examples were waiting over half an hour for an cold appetizer, fish being served lukewarm or dried out, a salad with cheese that had no cheese in it, a picatta dish with mystery white sauce on it with no capers or lemon seasoning, bananas foster with raw bananas. You get the idea. Although we were in port every day, the ship was out of things that were on the menu (fresh eggs, sorbet, baked potatoes) and not always for only one day. Salt and pepper shakers were missing from sections of Raffles Court. Small things, but that what you pay for and not up to Norwegian standards. Would I take this cruise again? Yes. Our reason for making this cruise was for the ports of call and they were terrific, but as expected, not long enough. Hope this helps you. Read Less
Sail Date August 2019
We were looking for a great itinerary.Excellent on Spirit. However we spent too much money on NCL shuttles since they were not free in Dubrovnik or Venice.The food was average and in general the waiters were amateurish in the dining ... Read More
We were looking for a great itinerary.Excellent on Spirit. However we spent too much money on NCL shuttles since they were not free in Dubrovnik or Venice.The food was average and in general the waiters were amateurish in the dining rooms. The entertainment was very limited. We spent most of the time in Champagne Charlie's listening to piano music. No movies were offered in the evening, basically 50 dollars a pop on bingo games.What a rip-off!.The staff in general were very polite especially the room steward. For us the whole trip was ruined by what we observed at the Mercuri vineyard in Katakolon. While walking around we saw three dogs, a hound type, very friendly, chained up with a damaged leg,limping badly. In another enclosure were two Dalmations with horribly infected eyes,filthy dirty.We were very upset to see this. Would we travel with N.C.L. again? Well after two cruises with them and three with Princess. Forget N.C.L. Read Less
Sail Date September 2018
This cruise left from Barcelona Spain, a wonderful city that we've visited several times over the years. There were 10 of us travelling together and almost everyone is a seasoned cruiser. My wife and I have cruised on Carnival, ... Read More
This cruise left from Barcelona Spain, a wonderful city that we've visited several times over the years. There were 10 of us travelling together and almost everyone is a seasoned cruiser. My wife and I have cruised on Carnival, Celebrity, NCL, and Royal Caribbean. We have about 30 cruises under our belts but not trying to compare this cruise to the others that we've been on. Getting on and off of the ship was really a breeze. Luggage was delivered to our cabin right away and when we disembarked our luggage was waiting for us in the terminal. That part was great. The Norwegian Spirit is a smaller ship, about 72,000 tons and it's an older ship that is showing its age. Although it was clean and tidy, it appeared shopworn to us and in need of a major update. The public areas were very crowded throughout our 10 day cruise which made it unpleasant. Our cabin was a veranda cabin, number 11592, and it was clean but showed its age. The sliding door to our veranda was dirty when we arrived and was never cleaned for the duration of our cruise. The veranda deck was very dirty with chipped paint and general dirt. The sliding shower door was very hard to close, The dining was a disappointment to us. The buffet was not very well kept up, they were short on staff, and it was very difficult to find a clean open table for four of us. We had to go to be bar ourselves in order to have a beer with lunch. We complained to the apparent overseer of the buffet seating area about this and were told "We're just too busy to get you any drinks from the bar". Pretty poor customer service making us feel that this was a bother rather than as if we were valued guests. The food in the Main Dining Room and Windows was pretty good but not special but the dining room staff was attentive and pleasant. We ate in Cagney's Steakhouse which was excellent, the Trattoria Italian Restaurant and it was not good at all, Shogun Asian which was just a little better than OK, and Le Bistro which is a French Restaurant and it was the best that we had. The main shows were OK but nothing special, except the last show which was very good. It's like they saved the best for last so that our final impression would be positive. All in the entertainment was just OK. The service in the bars was nonexistent. We tried several bars and had to get our own drinks to bring to our seats. Very short on staff for the whole cruise. The itinerary was great and we enjoyed the stops very much. We didn't take shore excursions from the ship but always went on our own. We all talked about this cruise, the staff, and the ship and it all left a sour taste in our mouths. The service was generally poor and the attitude of the staff was also poor with some exceptions. We all felt that the value of this cruise was poor and we probably won't be cruising with NCL again for a long time if ever. Read Less
Sail Date March 2017
I chose this cruise because of the fantastically low price, but I was soon to find out why the price was so low. The Mediterranean itinerary was very attractive and included Israel and Cyprus, two places I had never been. The cabin (9572) ... Read More
I chose this cruise because of the fantastically low price, but I was soon to find out why the price was so low. The Mediterranean itinerary was very attractive and included Israel and Cyprus, two places I had never been. The cabin (9572) a balcony was a very nice room with plenty of space and the bed was very comfortable. This was about the only good thing I could say about this cruise. The food on this cruise left much to be desired. The only good meals that I had during the 11 nights o board were in the specialty restaurants, Cagneys Steakhouse and the Japanese Steakhouse. The Garden and Windows Restaurants, which are the main dining rooms, were adequate, but very slow. Raffles, the buffet, was terrible. The food was usually cold and it was the same, night after night. The small dining area near the casino was Ok, serving hamburgers, hot dogs etc. The food service employees appear to just go through the motions of bringing you your food, which is one reason I am not a fan of the Freestyle dining. There is no incentive for them to give you good service as they may not see you again for the rest of the cruise. They even charge $7.95 for the delivery of room service. I guess one employee at Raffles summed it up quite well. He observed that I was not very happy with the selection of food and asked what the problem was, I simply replied " I'm just tired of the same food every night", to which he replied "Imagine having to eat this garbage every nigh of a 9 month contract". We both laughed. The entertainment was average, with the usual cruise shows. The Casino was terrible. there were not many people gambling and the tables were usually empty. I saw very few people being paid on the machines and there was just no fun atmosphere. This was definitely not a "Fun Ship" (ie. Carnival). In the end, I was very happy to get off of this cruise. I was able to finally get a good meal in Venice! I should have listened to advise, that if something seems to good to be true, it usually is! This KMART type bargain cruise was definitely not worth the money. Look to another cruise line if you are looking for good food and a good time! Read Less
Sail Date November 2016
Our first open sea cruise having only experienced European river cruises previously. However the timing was right and friends who have done multiple cruises before (although not with Norwegian) highly recommended them. On the plus ... Read More
Our first open sea cruise having only experienced European river cruises previously. However the timing was right and friends who have done multiple cruises before (although not with Norwegian) highly recommended them. On the plus side, if we had sailed the scheduled cruise, we would have run through storms and high seas so the line (or perhaps the skipper) decided to run the cruise in reverse order. That must have required a huge logistical effort to rearrange berthing dates, excursion dates and supplies but it was handled extremely well and appreciated by most. As we were travelling through Christmas and were actually scheduled for a day at sea on Christmas Day, this did mean some places were not open or were not as active on the new dates of call and some excursions were cancelled or shortened but this was understandable in the circumstances. The quality of the excursions was very good - our only suggestion is that the Avignon & Marseille tour have less free time in Avignon where there was not a lot to do and spend that time in Old Marseille which we did not have time to stop at. But for the ship and on board portion of the cruise, we were not satisfied. Most of the staff were pleasant and capable - there were some notable exceptions. The proficiency levels were mixed with some outstanding members of the crew and some mediocre. The food - we had 4 nights in specialty restaurants and 3 nights in the general restaurants. Of the 4 specialty restaurants, all were excellent with the exception of the Italian restaurant which had a mediocre menu selection and the food quality was just ok - 2 of us selected the Osso Bucco and although it looked great when served, was dry and over cooked inside. No one raved about their dinner. Of the general restaurants, Windows,was the a la carte option. The restaurant presents very well. The head staff were very proficient. The wait staff were a lucky dip. Some were fantastic whilst others were perhaps in training or if not, were in need of retraining. The food selection was much better than we expected. The issue was getting a hot meal and/or hot tea and coffee. It seems the galley for this restaurant is located elsewhere and all meals come in with a warming cover to retain the heat - not successfully. This process added to the time taken to deliver meals. If at breakfast you were unlucky enough to get an inept wait person along with the delay in delivery of the meal, you had to decide whether you were going to wait or going to leave so you could get to your excursion (excursions leave around 8am and we thought getting there for 6:30 would give ample time for a standard breakfast with tea and coffee - wrong - so we ended up having breakfasts at the buffet from day 3 on. The buffet selections were very good and the food was at least what you would expect from a buffet. The entertainment - our river cruises all had excellent entertainment and our friends having travelled on other cruises all spoke in glowing terms of onboard entertainment and shows. Unfortunately that was not the case with Spirit. Our first experience was a duo who performed nightly in the Galaxy of the Stars lounge around departure time each night. Their bracket selection was "varied" to say the least and they were often off key. It got to the point we would head off to dinner when they came on. The "shows" were definitely sub standard. The "production team" were either over choreographed or under rehearsed as you could almost see them counting 1 2 3 4 as they performed their routines. The quality of the sound system did not help them and they were often missing notes. The off-broadway show they did (and granted it was at short notice) was ample reason to confirm why they were not actually on broadway. The acrobatic show was a couple who had been very good at one time but are now living off that reputation. We had wanted to go to some of the themed entertainments advertised prior to departure but these were all around 10 or 11pm which when you have to get up at 6 to get to breakfast at 6:30 so you can get to your excursion on time was just not feasible. Bar staff were either very good or very bad - getting 2 cocktails the same was a challenge - even the cocktails of the day. The accomodation - we selected the 11th floor (top accomodation floor) midship balcony staterooms. They were smallish but quite adequate and very acceptable. Our steward was exceptional. Every night around 10:30pm there was the sound of running on our roof. We can only assume that there was a fitness class at that time of night and they were using the pool area rather than the running track on the 13th floor. But then every morning between 5:30am and 6:30 am there was a scraping and banging on the roof. We couldn't figure out what it was and after 5 days I went upstairs to find that the staff were putting out the deck chairs. They had a big stack which they dragged around making the scraping noise. They would then take a chair off and plonk it on the ground and then another and then another and then drag the stack along further. I couldn't blame the staff as they were only doing as ordered. But who in their right mind would schedule that for that time - people arent going to be using them (if at all in winter) until at least 8 in summer and no sooner than 9 in winter. We were not the only ones to experience this - every cabin below the pool area had the same issue. We did not pay the additional cost for this standard of stateroom to be woken every morning to that. Our tour ended with receiving the account. Because of the excursion downgrades and cancellations, we had a credit balance (and once again, we have no criticism of why these occurred). We expected this to be credited to our card which Norwegian hold on file for settlement of their invoice. However we were told this was not so and that Norwegian would send us a cheque for that amount in due course. That was unsatisfactory - if we owed them money for additional items, they would deduct immediately from our credit card so it is a blatant rort for them to "put a cheque in the mail" in USD which we would then have to pay a minimum $25 clearance/exchange fee to get our own funds. We have communicated with them via the only means they provide (with the exception of a USA phone call) through their web site and have a standard response that someone will look at the email within 28 days - again unsatisfactory. As we bought our tickets through an Australian Travel agent and paid in AUD, our contract with Norwegian is subject to Australian law and we will be lodging a formal complaint to the Australian Government Fair Trade to resolve this promptly. Would we go on another open sea cruise - probably. Would we use Norwegian again - MOST DEFINITELY NOT. Read Less
Sail Date January 2016
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 3.5 3.6
Shore Excursion 3.5 3.7
Enrichment 2.0 3.2
Service 5.0 4.1
Value For Money 4.5 3.8
Rates N/A 4.0

Find a Norwegian Spirit Cruise

Easily compare prices from multiple sites with one click