6 Norwegian Spirit Entertainment Cruise Reviews

We are retired and have done 9 cruise's in the last 4 1/2 years with 5 different lines. Went on a 7 day on the NCL Gem. Had a great time food was wonderful and people were grand. We bought NCL dollars for the next cruise. Book a Spain ... Read More
We are retired and have done 9 cruise's in the last 4 1/2 years with 5 different lines. Went on a 7 day on the NCL Gem. Had a great time food was wonderful and people were grand. We bought NCL dollars for the next cruise. Book a Spain trip and brought family. Started with the life boat drill. Staff did not even have a life jacket to show people. The Engineer that was head of our station was more into talk with other workers and laugh that you could not hear and was not taken with any responsibiliey. We have all done them before but very unnerving. The Spirit is In my opinion is one of the best ship's in lay out and size we have been on. It dose show its age. The ship is so dated and worn out. The bath room always smelled of sewage and a lot of other had the same problem. Not very many Ice or water points and they never had the pool side station open. First port came we had paid for a tour. Getting off the boat you had to pay again to take a bus out of port. This turns out on all ports. You could not walk and was more the attitude of the cruise. They never had any maps you had to buy at the local tour office. They did not know anything about the ports and could give NO help. They just took your money again for the bus and you were on your own. Yes we had some very wonderful people on the cruise. But I have never seen so many workers than were unhappy. No smiles and just putting in there time. It was from the heads of departments. Morning breakfast with all early tours. In the main buffet trying to eat had the women that did the fresh juice yell at 5 of us as the was no yogurt and the women asked her about it. She began YELLING " not my Job" loud enough that the manager came around the corner took her away for a second then she returned to just stand there and give the hate looks. The mornings we had early tours and were trying to eat and get out they would have the poor girl clean the bathrooms during the middle of us all trying to do what we needed and get off the ship. Just SO much poor or no planning and for site. Getting on the tours in the stage was a total joke. The manager was no where to be seen. In Window dinning three nights we could get no water. Could never get a second glass of wine. And took close to 2 hours to eat. Manager was told all for not. Others bought the drink package and could not get refills more times than they could. Managers were what I saw the problem. So many servier just doing what they had to. NO Smiles nothing extra Very depressing. The food was so plain. No taste or spice. Nothing like the Gem. More like some of the other cheep lines. Read Less
Sail Date May 2019
Chose for the cruise for destination and ports. Service in dining rooms left much to be desired. Hostesses were rude and made you feel as though you were an imposition and not a guest. Servers were polite but very slow. Had to wait ... Read More
Chose for the cruise for destination and ports. Service in dining rooms left much to be desired. Hostesses were rude and made you feel as though you were an imposition and not a guest. Servers were polite but very slow. Had to wait 40 minutes for our brealfast to be served. We watched our food sitting for 15+ minutes, on several occasions, before being served. When it was served, food was always just lukewarm. Special requests were not honored. Often food ordered didn't arrive. I believe the prepaid gratuities lessened the service. In the past servers had to earn their tips. The specialty dining was very good. Food was excellent and service was excelllent. On deck barbeque was great! Room steward was great. Friendly and very attentive! Entertainment was enjoyable. Some of the recreational activities would have been nice to participate in but very expensive. The least expensive buy in for Bingo was $49.00. Overall it was an average cruise experience. Read Less
Sail Date April 2019
I had never been to Morocco or Madeira(Funchal). I had been to the Canary Islands and wanted to go back. the ports were as advertised but, the service left a lot to be desired. the buffet was not up to prior sailings, There was a hair ... Read More
I had never been to Morocco or Madeira(Funchal). I had been to the Canary Islands and wanted to go back. the ports were as advertised but, the service left a lot to be desired. the buffet was not up to prior sailings, There was a hair in my cake the first day; the second day I had a piece of plastic in with my bacon. so we avaided the buffet as much is possible. in the non=specialty dining rooms the service was slow. it would take 15 to 20 minutes to get an iced tea brought to the table. my wife asked for a second bread tray and it never came. But if you were paying for drinks, they came promptly, and the staff was there to make sure any refills were .provided. The cabin steward was fantastic and the service in the specialty restaurants was excellent also. Embarkation and disembarkation were handled smoothly. Stevie B and the Three Tenors highlighted the entertainment musically and the show Magika was appealing. The ship is old and need refurbishing, the Captain indicated that the ship would not be refurbished soon because the people on these itineraries were older and like the ship this way. Read Less
Sail Date December 2017
All inclusive on this cruise isn't true.We saw an add for an 11 day mediterranean cruise for 1699.00 per person by the time i was done it was 3k per person. We got the unlimited beverage package which didn't include water, can ... Read More
All inclusive on this cruise isn't true.We saw an add for an 11 day mediterranean cruise for 1699.00 per person by the time i was done it was 3k per person. We got the unlimited beverage package which didn't include water, can you believe that they don't include water disgusting, If they had half a brain they would give you small water bottles with their logo on it to advertise off the ship do they even know what unlimited beverages means. Don't ever book a tour from the ship they rob you you will do much better off the ship with private taxis or a private tour groups. Back to the price i paid extra for a cabin with a private deck its the size of a closet with no storage and no place to put your luggage. The food is mediocre at best.It was supposed to be free style what ever that means but you had to buy a package for other supposedly better restaurants if that's what you would call them more like a cafeteria not worth the extra money.The entertainment was a high school musical not the show high school musical the level of entertainment.The service is the same as anywhere else you go they higer people from third world countries treat them like dirt and want them to perform out of fear of being fired so usually they are terrific. If that's not enough when you go to trade money they rape you. They also have these so called art shows where they offer you free champagne and free gifts to show up and then they try to rip you off with people who are bidding on art while others in the audience are bidding up the price let the buyer beware. Ireview all the time on trip adviser. Read Less
Sail Date July 2017
Of our numerous cruise experiences, this was our fourth one with NCL and ranks in fourth place of our NCL experiences. This was our third time on the NCL Spirit. This time we saw signs of the need to update and refurbish. Carpet is ... Read More
Of our numerous cruise experiences, this was our fourth one with NCL and ranks in fourth place of our NCL experiences. This was our third time on the NCL Spirit. This time we saw signs of the need to update and refurbish. Carpet is spotted and stained and coming apart at seams in places. Attention to detail for the passenger was lacking in many regards; especially for persons with disabilities. Miscommunication and bad information was provided several times by impatient NCL employees. The detail of providing for an outstanding cruise experience just did not exist in the same way as we have experienced previously on NCL. In speaking with other passengers with disabilities, we discovered this theme repeating among many of them. There was limited assistance and sometimes none for embarking and disembarking the ship. Sometimes when the elevators were closed for disembarking purposes we had to walk extensively out of the way to another elevator series. We followed NCL instructions for getting assistance to disembark at the final port but never received assistance. In order to meet our connection time, we hobbled of the ship among the last passengers to leave the ship. We nearly missed our connection because of incorrect information provided by a young NCL officer who was rude and impatient with people with special needs. He blamed the problem on NCL not providing him with sufficient personnel and wheel chairs and took no ownership of resolving the problem. Internet access was an expensive joke. When you sign up for wireless service they don't tell you until afterwards that it does not work well in cabins because of "all the walls." You need to be in public space which is not necessarily convenient depending on what you need to accomplish on the internet for business purposes. I am still addressing ship phone charges for times when our cell phones were not connected. The ports were great. We had a great time in spite of the NCL disappointments. It will be awhile before we book again on NCL. Read Less
Sail Date April 2017
I have sailed with NCL 2x before. I brought my two teens(18,19) to see Spain, France and Italy. First, the port we left from, Barcelona, was the easiest ,nicest port I have used. But March 5th is very cool on the Mediterranean Sea. We ... Read More
I have sailed with NCL 2x before. I brought my two teens(18,19) to see Spain, France and Italy. First, the port we left from, Barcelona, was the easiest ,nicest port I have used. But March 5th is very cool on the Mediterranean Sea. We needed rain coats and jeans to make it through most day trips. The ship ,the Spirit , was a fine older ship. It did rock in the rough seas we had crossing to Corsica( a replacement stop as Marsialles was blowing a gale) and it was rough leaving Italy to Majorcca Spain. The support crew and wait staff were lovely and really made me comfortable. They have yet to know what "homemade chicken noodle soup" tastes likebut hey they were trying when I ordered it for room service and it came cold with spagetti noodles and uncooked celery and carrots. I was disappointed with promo dining which was limited to 3 specialty meals( before we had all). The customer service desk at first denied we had any dining promo and only after a protracted argument where I had to produce proof of the promo( which I had in my bag) were they even going to give us those three. Given the lack of consideration from the ship's customer service desk, I strongly suggest you confirm your dining options as you check in and be sure your room key reflects those choices.. AND be sure to order water ahead of time, or you will pay over $5 per liter once on board. Despite those unfortunate rude moments, we had a great time. Hot tubs, pools and entertainment were very enjoyable. Read Less
Sail Date March 2017
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 3.5 3.6
Shore Excursion 3.5 3.7
Enrichment 2.0 3.2
Service 5.0 4.1
Value For Money 4.5 3.8
Rates N/A 4.0

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