Wanted to do a Transatlantic and the ports of call were great! The staff was friendly enough but the ship was a complete let down! Dirty smelly cabin and everywhere I sat the seats were dirty and very uncomfortable! Food was just ok never really hot. Bedspread was torn and had seen better days! Throw pillows in our cabin smelled and were stained as well as the throw they put at the bottom of the ...
I chose this cruise because it knocked out many places in a short amount of time. We had never been to europe and were eager to use the help of a cruise to get us to various places. However, the ship was small, overcrowded, and the guest services team was terrible. The food was decent, the pool was terrible, salt water and freezing, hot tubs were closed one of the days for unknown reasons. The ...
This ship is a bit older but still nice. The food and service however are not the food is horrible and service not much better. Buffet was small food always cold and selection always the same hot dogs hamburgers baked beans curry dishes. Salad selection was so small. Had ribs one night awful. Went to restaurant three of the ten nights one night it was so bad I sent it back and went to our ...
Am 70, fairly fit, travelled with fit wife, both do not eat meat. Prefer quality over quantity.
Have cruised many times before, but first time on NCL.
Balcony on 10th floor.
NCL has a culture problem in that do NOT pay attention to details with both admin, food and service being second rate.
Most staff were either poorly trained or poorly supervised/managed
Examples
When booked ...
You know how you really look forward to something, I mean, you get excited... You spend a bundle, prepare, hype it up... Well, don’t do that if you are taking a Norwegian Cruise. They don’t care about you, and if you have problems and try to contact them...they’ll ignore you. They’ve ignored me. They ruined the trip of a lifetime, and didn’t even care enough to answer my numerous contacts to guest ...
As this time, probably the whole world knows about the disaster European trip provided by the Norwegian Pearl .
However, I wanted to point that I consider that all the blame should be taken by the Norwegian Pearl management and/or corporate team for the way that they manage all the situation and information about the defective engine on board during this time.
The did not share any ...
First of all the staff on the ship was amazing. This review is solely to the Management of the Pearl. My wife and I planned for months for our honeymoon to Europe that was ruined by Norwegian. The ship set sail from Amsterdam and everything seemed great. We sailed for 8 days and stopped at 6 amazing ports. It was on the 9th day that the cruise went downhill very fast. An hour before arriving ...
We chose this cruise for just one reason, the itinerary. The ship in general is very mediocre. The food in the main dining room, and buffet were on par with my company's cafeteria. The only difference was that this buffet had a few more choices. The hamburgers were precooked, tasteless and dry. You could get a better one at Burger King. On other ships we have cruised on we were tired of lobster by ...
We’re a young couple from the UK who have cruised before but not with Norwegian – we chose Norwegian for the itinerary.
Summary of our experience – the majority of staff were rude and non-English speaking, hygiene was awful amongst staff making it inevitable that the majority of guests would get sick (turning the ship into a Zombie apocalypse), the food was tasteless, lacked in variety and was ...
This was the most mismanaged cruise I have ever been on. The new crew out of NY didn’t know what the he’ll they were doing!
The specialty restaurants were under par. The service was horrible, I gave Cagneys 3 try’s,
The same every time... I was on this ship a year ago and the management was so much better.
The shore excursions were a disaster, in Dublin we had only an hour on our hop on ...