2 Helpful Votes
Sail Date: July 2019
I chose this cruise as an alternative to my 13 day cruise which was cancelled day before I was scheduled to leave for Rome. Overall cruise was good but NCL charges you for everything. (WiFi extra, soda extra, fancier restaurants, bowling ... Read More
I chose this cruise as an alternative to my 13 day cruise which was cancelled day before I was scheduled to leave for Rome. Overall cruise was good but NCL charges you for everything. (WiFi extra, soda extra, fancier restaurants, bowling extra, excursions extra, daily per person service charges, transfers from airport extra) Ship was average, but 2 pools are not enough for the amount of people. Cabins were kept up very well by stewards. Dining was average about the level of average Marriott hotel food. Evening sit down meals were better but again NCL charges extra for steakhouse, Italian, and Japanese. Excursions are too expensive and I was better off booking them myself. Ports were good and bad. Santorini, Mykonos were amazing. Florence, Messina, and Napoli were good. Kotor and Dubrovnik were very dirty and not much to see. Service in restaurants was hit or miss but overall a bit better than average. Entertainment was actually surprisingly good. Magic show, acrobats and cruise director were excellent. Spa services were solid but pricey as expected. Fitness center although small was functional. Embarkation and disembarkation was very smooth and efficient but the rendering process was not fair as some people got tendering tickets early because they had excursions planned so you would loose a lot of the day waiting. Staff was awesome during reboarding offering hot towels and drinks. “Red” was awesome, he greeted people with a smile and songs when you would enter the Garden Cafe and was super chearful. Read Less
2 Helpful Votes
Sail Date: May 2019
We were excited about visiting several countries we had never been to, including Russia. Really did not consider the onboard entertainment; but it was super! The only real issue was excursions. We booked two through NCL and two on our ... Read More
We were excited about visiting several countries we had never been to, including Russia. Really did not consider the onboard entertainment; but it was super! The only real issue was excursions. We booked two through NCL and two on our on. the two we booked were phenomenal, but both the Hop on Hop off in Finland and the guided excursion in Gdansk had issues. To NCL's credit they refunded part of our payment in both cases. Our cabin was very nice, but the cabin steward must have been new. He was very nice, but left things out of place when he cleaned. The bar and restaurant staff were exceptional. A little disappointed in the food in La Bistro and Moderno, but pleased everywhere else. The gym was too warm and we did most of our excersize on the promonade deck even thouigh it was very cool and windy mast days. Overall my wife and I really enjoyed the Pearl and the iternary was once in a lifetime for us. Read Less
1 Helpful Vote
Sail Date: April 2019
I have been cruising for 40 years. My very fist cruise was on NCL Starward in 1984. This was a theme cruise which it why I chose it. The Summer Palace was beautiful, the dining room staff was very pleasant, but the food. OMG! Terrible is ... Read More
I have been cruising for 40 years. My very fist cruise was on NCL Starward in 1984. This was a theme cruise which it why I chose it. The Summer Palace was beautiful, the dining room staff was very pleasant, but the food. OMG! Terrible is an understatement for the worst dining room food I have ever experienced. I am amazed at how bad it was! The menu never changed, & the menu descriptions did not describe what they brought out. Crispy fish that came out poached, Bourbon chicken that was really BBQ, mystery sauces on everything! I never went back after day 3 except to look at the menu. The buffet was OK, & I mean just OK. My 1st cabin smelled liked sewage. But, lucky me, there was a water pipe break day 2 which flooded most of the deck, I was able to pack up & move, but my new cabin was in a less than desirable location, over loud equipment used by the staff in the early AM & right under The Stardust Theatre. But at least it didn't smell. Cabin stewards were nice. Most of the people on the ship seemed to be miserable working there & the officers seemed quite unfriendly. Once you are trapped at sea, they nickel & dime you to death! I would swear the ships stabilizers were broken it was so rough. I have never been sea sick before, so I don't if it was that or the bad food, but I stayed queasy for 7 days. I do not believe in saying never, will I will never sail with nor recommend NC to anyone. This ship needs a total remodel. AVOID! Up side, I lost 5 pounds. Read Less
2 Helpful Votes
Sail Date: March 2019
We have taken over 20 cruises and I must say, this ship had the worst cabin housecleaning and the worst dining room food that we have ever experienced. We should have known considering at the very beginning the previous passenger's ... Read More
We have taken over 20 cruises and I must say, this ship had the worst cabin housecleaning and the worst dining room food that we have ever experienced. We should have known considering at the very beginning the previous passenger's shaver and shampoo were in shower! Even after complaining and having the room cleaned again-balcony was never touched. Mirrors still had streaks. The rest of the the staff were just as awful. Bartenders. Dining room staff. They barely spoke to you. And that food in the dining room? Diner quality. And the sushi we paid extra for-supermarkets do a better job. Buffet never changed-day after day. Boring and limited! Private NCL island we visited was extremely expensive. Food and drinks were not included like most other cruise lines with their own islands. Upon returning home it's amazing how many people have told us how bad NCL has become. Do yourself a favor-choice another cruise line. Read Less
1 Helpful Vote
Sail Date: March 2019
The Pearl was it very first cruise 10 years ago and w still love it. But we noticed one thing, the drink lines were very long and it seemed like there were less staff. We still had a wonderful time and we got our credit to cruise again. I ... Read More
The Pearl was it very first cruise 10 years ago and w still love it. But we noticed one thing, the drink lines were very long and it seemed like there were less staff. We still had a wonderful time and we got our credit to cruise again. I tried the accupunture this time, it was okay but I don't think it's a long enough time to get good results. We absolutely love the thermal spa for adults only. It was great to go relax every night and relax in the hot tub that was not filled with kids. We loved the excursions, we always try to do something that's we cannot do where we live. There monkeys and the turtles were definitely the highlight for us. The guides are always informative and interesting to talk to. We feel safer to book with the cruise so we know they will wait if the excursion gets delayed. Read Less
Sail Date: March 2019
Bad stuff: The food doesn't change, and the dishes served are butchered horribly. The tip is forced onto you no matter what. Maybe instead of putting the responsibility of sustaining the staff financially on the customers, the NCL ... Read More
Bad stuff: The food doesn't change, and the dishes served are butchered horribly. The tip is forced onto you no matter what. Maybe instead of putting the responsibility of sustaining the staff financially on the customers, the NCL could actually pay their employees. The excursions are ridiculously boring, since everything is staged for wealthy tourist entertainment. You will not see any of the real culture anywhere. The best part is that on top of paying $2000+ for your trip you will not be able to see anything at all unless you are willing to put down another $500-$1000 for the excursions. Day activities were often cancelled due to wind like they don't know that there will obviously be wind in the middle of the Carribean. Good stuff: The gym is excellent. Every new day included group workouts and yoga sessions, as well as open gym time. The equipment is in very good state. The night entertainment is very diverse and the staff is very nice and kind. Read Less
Sail Date: March 2019
Very unmemorable cruise event. Overcrowded pool and hot tubs. We didn't;t get in pool or hot tubs as seemed at risk for germs with side by side throngs of people really-really drinking. Ship decor-tired; food in restaurants was ... Read More
Very unmemorable cruise event. Overcrowded pool and hot tubs. We didn't;t get in pool or hot tubs as seemed at risk for germs with side by side throngs of people really-really drinking. Ship decor-tired; food in restaurants was average but low quality in buffet dining room as was always cold (if supposed to be warm); desserts and breakfast rolls 100% pre-packeaged, dried-out, cardboard-like and high sugar-fat content. fresh fruits were good. Stopped at Freeport as was unsafe to ferry to original stop. Freeport was a dreadful, depressing collection of dirty shops desperate for tourists to buy any type of junk. There was nothing we wanted to buy and absolutely nothing to see in the tiny area in which we were let out in. Such a disappointment and cruise-line did nothing to make it better like a champagne toast or absolutely anything.Cruise-line very intent on selling anything and everything (art, jewels,casino...) Norwegian typically has really good entertainment but only one evening was really special-rest so-so. Do not recommend this ship at capacity; only recommend sit-down restaurants and really think not a memorable vacation experience. Read Less
1 Helpful Vote
Sail Date: January 2019
Love NCL as a general rule. Did not want to go on large ship. Had sailed on Pearl previously .this cruise was not what we had hoped. Quality of food has significantly declined from previous cruises. Specialty restaurants are not up to par. ... Read More
Love NCL as a general rule. Did not want to go on large ship. Had sailed on Pearl previously .this cruise was not what we had hoped. Quality of food has significantly declined from previous cruises. Specialty restaurants are not up to par. Steakhouse was not equal to local chain, fillet was dry and tasteless. Took just shy of an hour to receive food with ghost of server who did not bother to appear or apologize. We tried to get change in order to tip above what was already included in our drink package. Was surprised to see small charge on tab for ordering what might have been specialty drink. They offer a Premium drink package, they must be attempting to upgrade for more bucks. Past cruises offered big sales on cruise merchandise, everyone loves a bargain. Lattitudss with gold standing offered discounts in NCL merchandise but guess what? They have taken pains to remove Norwegian from most merchandise. Now shirts say Sea something or other. Why tout this as big deal when there is not much to buy to take advantage of this perk. Daily itinerary stated hig sale including t-shirts but there weren't any, not a single shirt. Sale in gift shop was to include tshirts but once again, nine were on sale. Prices were inflated, $28 for ordinary shirt. Disembarking was a mess. Passengers ended up being traffic cops, telling passengers getting off elevators, go this way or that. One employee standing at dar end by door did not make for smooth exit. Sorry you see cut backs in quality, used to brag on food but can do so no longer. One couple traveling with us will not be back. Losing customers is never a good idea, especially if they've sailed with NCL 6 times. Smaller ship meant less entertainment. No real headline acts to draw people in. Entertainment was sub par. The ship has been refitted in last few years, we had no complaints as far as our cabin was concerned, mini-suite was perfect for two. Had a few small issues first day which were quickly resolved. I would prefer visiting foreign ports rather than Florida, Key West was nice but island would be better. I believe we will cruise again, on NCL, like the freestyle method, eat when anx where you want, no forced time of table assignments. If you have never cruised NCL dont be discouraged by this negative review, NCL offers lots of plans and freedom to choose, they actually do more right than wrong. Read Less
4 Helpful Votes
Sail Date: November 2018
Embarkation took us 3 hours standing in the sun. Because of that we all missed lunch. Almost every staff member was rude. The best was the steward. The room was so small but clean. Shower was clogging very bad but had it fixed within a ... Read More
Embarkation took us 3 hours standing in the sun. Because of that we all missed lunch. Almost every staff member was rude. The best was the steward. The room was so small but clean. Shower was clogging very bad but had it fixed within a day. Food in the main dining room was average. Buffet was actually Excellent. Went to medernos, the Brazilian steakhouse..... So horrible. Food was not good at all. All meet was so over cooked and chewy. Staff was so inattentive. Wasted money. Sushi was great! No surf and turf at all. It was like pulling teeth to just have some shrimp. Drinks were good. But drink package is ridiculously expensive. The ports made our trip enjoyable. Although everyone port except harvest key was only shopping unless you take a 30 min cab. This was the most expensive cruise we've gone on and compared to our past ones on carnival and royal, this is definitely our last time on Norwegian Read Less
2 Helpful Votes
Sail Date: November 2018
This was my first cruise and we went with the Norwegian Pearl out of the Port of Tampa. Over the cruise exceeded my expectations. Staff was all extremely friendly and helpful and very entertaining. The port was awful, we waited two hours ... Read More
This was my first cruise and we went with the Norwegian Pearl out of the Port of Tampa. Over the cruise exceeded my expectations. Staff was all extremely friendly and helpful and very entertaining. The port was awful, we waited two hours to get on the boat and over and hour to get off the boat, very unorganized. We went to Harvest Caye, the island owned by Norwegian and it was very over priced and disappointing. All of our other stops were amazing and we enjoyed all of our prebooked excursions and tour guides in Cozumel, Honduras, and Costa Maya. The food and drinks were great other than the 24 hour restaurant. We were not happy with the daily gratuity charges of 14.50 per person per day. We also wish there were more hot tubs on the ship. Overall highly recommend to everyone trying to get away. Very great experience for my first cruise. Read Less
2 Helpful Votes
Sail Date: November 2018
I chose Norwegian because I have had nothing but great experiences on previous NCL cruises. This time, embarkation and debarkation were nightmares. It was like this was the first time they were doing this. For this reason alone I am ... Read More
I chose Norwegian because I have had nothing but great experiences on previous NCL cruises. This time, embarkation and debarkation were nightmares. It was like this was the first time they were doing this. For this reason alone I am reconsidering cruising out of Tampa on NCL again. The ship was clean, our cabin steward was pretty good, the food was not bad but not a great variety as in previous cruises. Also, the Summer Palace is the place to dine for complimentary meals. It is by far the nicest restaurant. Indigo is a dark hole and the buffet is not too bad but other cruisers are not as conscientious about handling food and being courteous. A lady dunked her chicken drumstick in the gravy instead of pouring it over her food. Another lady was unwrapping the silverware on the tables, touching them and then wrapping them again. What kind of crap is that? Also, the food did not stay at the right temperature unless you got there as they were putting it out. The entertainment was disappointing except for the comedians and Duo Quintessence. The staff was friendly and helpful. The ports were also disappointing. Unless you paid big money to do excursions, the areas around the ports were dirty, run down and the vendors hounded you nonstop. The few excursions that we did were way overpriced. It is always an experience to travel to other places but this is not a cruise I would want to do again. Read Less
2 Helpful Votes
Sail Date: November 2018
Embarkation was a nightmare in Tampa, with a delay that had us wait from noon till boarding at 6 pm. People were actually passing out and being carted off on stretchers, all supposidly because of a lengthy Coast Guard inspection. Heat and ... Read More
Embarkation was a nightmare in Tampa, with a delay that had us wait from noon till boarding at 6 pm. People were actually passing out and being carted off on stretchers, all supposidly because of a lengthy Coast Guard inspection. Heat and humidity and standing in line was a nightmare. However, the cruise found its stride soon after - and has proved its worth. Nice entertainment each evening. Magician, juggler, acrobats, Legends performers, even the house band was better than expected. No booming reggae band at poolside thank goodness. Food was very good throughout, from the buffet to dining rooms to specialty dining. All were ideal, though we had to have our steaks cooked a bit longer at Cagneys. The drink package is an overall good thing, one less thing to worry about. But the agreed upon prepaid gratuity does add up( $ 450 for two weeks), especially when we found ourselves hitting all the local spots at our port o calls. Dont mean to complain about this, but I will reconsider in the future. Some ports were a bit dicey with poverty / beggars ( Colombia - Guatemala ). Panama Canal was very educational. Our cabin (8544) was acceptable since we have actually had smaller ones, but many first timers will complain of the size. Overall a nice, pleasant, fun experience - and yes I would do it again. Read Less
5 Helpful Votes
Sail Date: October 2018
We are returning customers. Our previous experiences help us deciding to take this trip also. Are we disappointed this time or what. Room is clean. Shows are ok. The restaurants are not what they promoted. There's no free style. ... Read More
We are returning customers. Our previous experiences help us deciding to take this trip also. Are we disappointed this time or what. Room is clean. Shows are ok. The restaurants are not what they promoted. There's no free style. No shorts. No caps, no sleeveless shirts for man but ok for women. Food is unacceptable. Some of the crew members are great. Some look down to you if you order coffee or water. We traveled with Celebrity, MSC, Holland, Princess, Carnival and Norwegian. An advise for the entertainers, stay away from political jocks. Not nowadays. The people are already divided politically as never before. We're on the cruise to get away from this issues. Please, don't build up tension anymore than it already is. Buffett has a large selection of culinary cuisines but the quality is absent. Sugar free sweets are not offered. We hope that the rest of this trip will be fine. Read Less
2 Helpful Votes
Sail Date: October 2018
This was my 23rd cruise (mostly on NCL) and my 2nd cruise on the Pearl, and my background as a former Flight Attendant with American Airlines during the 70’s-90’s (back when it was Fun to fly and I had hair…) when I worked First ... Read More
This was my 23rd cruise (mostly on NCL) and my 2nd cruise on the Pearl, and my background as a former Flight Attendant with American Airlines during the 70’s-90’s (back when it was Fun to fly and I had hair…) when I worked First Class, it provides a unique perspective. Our 1st cruise on the Pearl was to Alaska Labor Day week 2017. We booked this cruise shortly thereafter. I was also the CC Coordinator on both Pearl cruises, we had over 70+ couples who joined us on this San Diego - Tampa cruise via the Panama Canal. Staff Officer/Hotel Director Cary (previous experience was the Waldorf Astoria Hotel Director in NYC) is the only NCL Hotel Director that hosts an end of cruise meeting with myself and other CC members that would like to speak to the senior staff. I interacted with many passengers during this 2 week cruise regarding their experiences which enabled me to share some comments/feedback to the Pearl Staff - in addition to my own observations. I won’t be commenting on the day to day of what we did/eat/excursions, etc., but rather comment on our overall experience. I must say that NCL has improved greatly over the past few years and their FreeStyle is refreshing from some of the other cruise lines offerings. The main dining rooms to the specialty restaurants are indeed a treat. Never did we find a menu that was boring or repetitive during our 2 weeks on board, nor were we served anything that wasn’t fresh and tasty. I can’t say that about some of the finer restaurants in America. Even if NCL didn’t have any specialty restaurants, the Main Dining rooms would be superb. But, the specialty restaurants do add a unique experience in ambiance and taste, so if you would like a special evening, you can’t go wrong with whichever one(s) you chose to try. The Pearls staff are top notch, to say the least. The Captain (airplane or ship) sets the tone for the crew and it shows. I observed Officers picking up garbage on the pool deck, and other Officers rearranging lounge chairs in the clubs. The crew observes this so they in turn go the extra mile to serve us. Like I mentioned previously, NCL has risen in the ranks these past few years in my book and I can’t say enough good things about their staff. From the Cabin Stewards/Stewardess’, Pool Bar Servers to our Wait Staff and Bus Boys to the crew that we never see. As the CC Coordinator for this particular cruise, we organized a Halloween Costume Pub Crawl after we left Cartagena, Columbia. We had a lot of CC participants and as a bonus, the Pearl hosted a Haunted House in the Bliss Lounge. That was a fun memorable evening for all. Overall, this was a wonderful cruise! The Cruise Director and staff did a marvelous job of keeping us entertained for many sea days. NCL’s entertainment was top notch, plus a seasoned speaker/expert on the Panama Canal. Yes, we are booking with NCL again and the Pearl in particular. To me, that is the best write up/endorsement that I can make. Thank you NCL Pearl for being the ultimate Vacation Hero! Read Less
1 Helpful Vote
Sail Date: September 2018
We went on this particular cruise with this particular cruise line because our son was recently hired as a crew member, and this was the last Alaska cruise we'd be able to take with our son on board. So the destination, Alaska, was ... Read More
We went on this particular cruise with this particular cruise line because our son was recently hired as a crew member, and this was the last Alaska cruise we'd be able to take with our son on board. So the destination, Alaska, was our decision, but the ship and dates were determined by our son. He's a dancer with the production cast, and the entertainment was GREAT, first class every night--singers, dancers, tribute artists, hilarious comedy and a world-famous acrobatic team! Wow and double wow! The house bands were showcases in and of themselves as well. And Cruise Director Vincent is a superstar of energy, personality and talent all rolled into one!! The food was very good--the buffet was great, but too few tables for two and too many half-empty larger tables in the Garden Cafe, so it was often a hassle getting seated. The Indigo and Summer Palace dining rooms were VERY nice--elegant feeling, great waitstaff, delicious food and reasonable portions. The public areas are large and welcoming, but the chair seating everywhere is terrible--uncomfortable chairs arranged in ways that didn't make any sense and were difficult to rearrange. We had an inside cabin, which was all we could afford, and it was really quite fine. It was too cold to take advantage of a balcony on this cruise anyway, but a window would have been nice--maybe next time. Crew members everywhere were uniformly friendly and helpful, and as our cruise progressed and more crew learned that we were the parents of one of them, we really became part of their family. For the size of the ship, it's easy to get around, and for the number of guests, getting on and off at port was very efficient. The only criticism I have is how often and how much they attempt to up-sell you everywhere for everything. I do not enjoy being bothered so much to lay down more money when we've already spend thousands. Maybe most people who cruise like this just have lots more money to spend than we do. Maybe that's what a cruise is these days. Read Less
2 Helpful Votes
Sail Date: September 2018
Seeing Alaska was my lifelong dream . Thanks to Norwegian Cruise Lines that dream came true ! They took care of everything ! The booked the cruise ,giving me the room I wanted plus booked our airline trips to Seattle and back home. We were ... Read More
Seeing Alaska was my lifelong dream . Thanks to Norwegian Cruise Lines that dream came true ! They took care of everything ! The booked the cruise ,giving me the room I wanted plus booked our airline trips to Seattle and back home. We were picked up at the airport and taken to ship for embarkation . Going through embarkation was really easy , as they had already informed me of what I could bring and what not to bring ,also what to carry in my carry on bags. Our luggage was taken from the airport to our room , we did not have to handle it any. The dining room was waiting for us with plenty of food ! The fresh fruit was sweet and fresh, the breads were So good and there was such a selection for the main course that I can't name them all. Every dining room had plenty of good food for the taking ! The on board entertainment was Excellent ! Never a boring moment ,unless you choose to have one. Our room stewardess was friendly ,sweet ,helpful and kept our room freshly cleaned at all times. The service all over the ship was superb! Everywhere you went the crew was willing and able to see to your every need. This was the first time ever that I have been waited on and not had to cook or wash clothes or wait on someone else . It was Wonderful !! I don't know how one Cruise Line was able to find so many nice and friendly people , but they did. The shore excursions were perfectly planned and executed . There is simply no way they could have been any better ! The Best of Skagway was simply the best ! The fishing trip my husband went on ,was everything he wanted , he caught a dozen fish ! If I am ever fortunate enough to be able to go on another cruise it will definitely be with Norwegian Cruise Line . My vacation was everything I had hoped for and the biggest part of the reason that it was is because NCL saw to it that everything was taken care of for me , all I had to do was relax and enjoy ! Oh yeah , I almost forgot to mention the massage , oh my you want to get one !!! Felt like a hour of heaven ! Read Less
2 Helpful Votes
Sail Date: September 2018
Staff, most were great, but the people working in the buffet area that cleaned the tables sucked! They would just walk past the tables and not even attempt to clean them off. Most time we had to sit at a dirty table and if your lucky they ... Read More
Staff, most were great, but the people working in the buffet area that cleaned the tables sucked! They would just walk past the tables and not even attempt to clean them off. Most time we had to sit at a dirty table and if your lucky they would come clean it off. Food was good in the buffet, but better in the outdoor cafe and the staff were better at cleaning up maybe because it was outside. Dining hall staff were very attentive food was good. Ship was clean, bathroom is larger than Royal Caribbean’s. Loved the alcohol tastings that was very informative, and interesting. But I have never been on a cruise where the workers that ran the excursions were so nice, informative, helpful, overall amazing customer service. I don’t think anyone can top them, and this was our third cruise, so we have been on a few excursions. Read Less
10 Helpful Votes
Sail Date: September 2018
If you walk away unsatisfied with the opportunities this cruise provides, then you are probably hard to satisfy. Balcony Room, 9th floor, Mid ship, Starboard. Great staff, buffets way above average, (remember it IS a BUFFET). Top notch ... Read More
If you walk away unsatisfied with the opportunities this cruise provides, then you are probably hard to satisfy. Balcony Room, 9th floor, Mid ship, Starboard. Great staff, buffets way above average, (remember it IS a BUFFET). Top notch specialty restaurants. And the views were spectacular. Were the Excursions bought on the ship more expensive than booking yourself? Yes they were. But that is the price for the insurances that come with it. They will wait if the excursion runs over... etc. Are you confident in your decision making? Book 'em yourself! YOU make YOUR trip. Can things get jacked up? Sure. Your soup was cold, etc. Wow. Suck it up and get something else. The passengers were the only people we had any issues with. Rude, arrogant and demanding. But I am not going to blame the cruiseline for that. I even had a vendor tell me they dislike dealing with people off NCL cruises. That is the same as letting cold soup give NCL a poor rating. Do your research, ships go where they can, SAFELY. They will not risk going to port if it is going to damage the boat and end the cruise. I could go on, but then you might not like me... lol. It was a phenomenal vacation with 2000 plus great people! I personally feel we did not have enough time in Ketchikan , and arrived to late in Victoria B.C. But that is MY opinion, not the cruises fault. Knew it when I booked it! NCL gave me more than what I signed up for. Gave me opportunities to see the beauty of Alaska. And over fed me, wait, once again, my fault! :) Know the menu before you go. Know the length of stays in each port... You'll do fine. Read Less
Sail Date: September 2018
I gave it a poor review because originally we were to go to Juneau and instead went to Icy Strait. Then the last stop was to be Victoria 6pm to 12 pm. There was a medical emergency on the boat and our stay in Victoria was from 10:45 to ... Read More
I gave it a poor review because originally we were to go to Juneau and instead went to Icy Strait. Then the last stop was to be Victoria 6pm to 12 pm. There was a medical emergency on the boat and our stay in Victoria was from 10:45 to 12:15. By the time you get off and then back on you have no time. Also it was so late everything was closed. The entertainment was very poor on the trip also. When we think if cruise entertainment we think Vegas. It was nothing of Vegas quality. Alaska was absolutely amazing. The staff was very friendly and did a wonderful job. Our room was spacious enough and comfortable. The food was good. We only ate at the complimentary restaurants. We did do excursions and they were great. Like I said before, Alaska is amazing. The views are breathtaking. We just thought for the amount we pay for a cruise it should be amazing all around. Read Less
3 Helpful Votes
Sail Date: September 2018
Alaska was our destination of choice. The cruise line offered an array of activities and site enjoyable to our party or 17. We loved the staff, the ship's director Vincent, and the drinks, of course. We enjoyed the entertainment and ... Read More
Alaska was our destination of choice. The cruise line offered an array of activities and site enjoyable to our party or 17. We loved the staff, the ship's director Vincent, and the drinks, of course. We enjoyed the entertainment and the food. Our family and friends were just as thrilled as us. We enjoyed the sites, however, we would have enjoyed more time at Ketchikan and perhaps another port to add to the itinerary. We played games and engaged in public activities to include giant connect four, dancing, and dodgeball with complete strangers. I met people from all over the globe who share a common interest, a genuine love for Alaska. Posted are pictures of both the ship and a few of the excursions we were able to enjoy while spending time in Alaska. I encourage all people to take a cruise at some point in their life, whether it is to Alaska or a warmer destination. Read Less
Sail Date: September 2018
We made the mistake of Carnival twice (first and last) then we took a cruise on the Spirit. We were amazed and had the greatest experience. Next cruise ~ Alaska. Only obvious we would try the Norwegian experience once again, aboard the ... Read More
We made the mistake of Carnival twice (first and last) then we took a cruise on the Spirit. We were amazed and had the greatest experience. Next cruise ~ Alaska. Only obvious we would try the Norwegian experience once again, aboard the Pearl. From the moment we entered until we left, the ship, the staff and the ports made for one dynamic vacation. There was a medical emergency that hindered our duration in Victoria but the way that the Captain and crew handled the situation made me feel even more confident that passengers come first. What a team they had aboard the ship. The care they gave to the individual and the response to the guests thereafter made me realize the professional, personal care they give to each and every one. The Captain could not apologize enough for the inconvenience he did not create nor anyone else on the ship could be accountable. So many were so reassured that if something should ever happen, Norwegian would take care of you, good or bad! The food, the ports, the activities and the consideration make this ship, Captain and crew one experience that should not be missed! THANK YOU NORWEGIAN - SEE YOU NEXT TRIP! Read Less
Sail Date: September 2018
I had a free cruise opportunity, I chose Pearl over the Bliss because it had Glacier Bay on the itenery . NCL docks in Downtown Seattle so we were able to visit some shops and ride the Seattle wheel after dropping out bags before boarding ... Read More
I had a free cruise opportunity, I chose Pearl over the Bliss because it had Glacier Bay on the itenery . NCL docks in Downtown Seattle so we were able to visit some shops and ride the Seattle wheel after dropping out bags before boarding the ship. We had a forward ocean view room which was great a nice big window. We rarely saw our room steward, but he did everything we asked him to and the room was very clean. Since this was my first cruise as a Platinum with NCL we took the ship's tour the morning of our first Sea day. David the Cruise consultant led the tour and did a great job. He also helped us out answering any questions we had throughout the entire cruise. We had great weather no rain until the last day of the cruise. The seas were a little rough the first night, but smooth after about 2 pm on the first sea day until the end of the cruise. We ate dinner at Cagney's. Moderno, Lotus Garden and both of the MDR's. The food and service was good at all though the service at Moderno was exceptional (The Captain and a Coast Guard inspection team were at the table next to us). We had gotten glass drinking straws for our cruise since NCL no longer gives out plastic straws. One day at Breakfast my friend left her straw at the table. Our Waiter Eugene saved the straw and got it out to give back to us the next evening when we stopped in for dinner. My only issue with dining was that breakfast in all locations seemed pretty plain and bland. The entertainment on the ship was good for our needs. THere was a production show Variety Plus, and they dancers also performed at various cruise activites throughout the week. There was an Elvis impersonator show where the dancers also danced. There was also a magician (OK funny but nothing great), Tim Kaminski a pretty good comedian, and Nicolla Ward a very good singer who was OK at her evening show but really good in the matinee show on the last day of the cruise. The cruise director staff was very friendly and did make the routine events fun. Coming from the East Coast we were usually beat by 10 Pm (1am our time) so we had did not partake in later evening events until the last 2 days. Shore Excursions were OK. The Tram is Juneau is a must do we had no lines being that it was near the end of the season. Most stores on all Alaska ports had everything half price since the season was almost over. White Pass Railroad is another must do. It was OK If it had been half the cost I would say it was great but I am not sure if it was worth what it cost. The Rainforest Sanctuary in Ketchtican was really great we had a great guide and saw lots of need stuff. Glacier Bay was Amazing. Worth the entire trip. I can't really put it into words but it is Awesome. We stayed onboard in Victoria, It was the one rainy day on the cruise. We sat in the lounge listening to the string trio and watching the busses come and go and saw people trying to stay dry. Read Less
Sail Date: September 2018
I chose this cruise because Alaska has always this giant land mass separated from the lower 48. i have read about it. I have viewed countless documentaries about it. I have viewed numerous tv shows about it. I decided to do something ... Read More
I chose this cruise because Alaska has always this giant land mass separated from the lower 48. i have read about it. I have viewed countless documentaries about it. I have viewed numerous tv shows about it. I decided to do something about it. The Norwegian Pearl was a great ship. The ship's crew was warm, friendly and helpful. The food was great. There were plenty of entertainment choices. Norwegian's casual dress code put formal dress nights and the unnecessary expense into moth balls. You can wear anything respectable. Tshirts, trunks, bathing suits, shorts on deck and in ports. Alaska experiences 325 rainy days per year; especially in September. Remarkably, we had 7 unseasonably sunny days. The locals sited that the sunny weather in September was truly a rare occurrence. The onshore shops that sold local goods were my favorites because I wanted to contribute to the local economy. The White Pass Railroad train ride in Skagway is a must do excursion. I would schedule this in advance of the cruise because it is the most popular excursion. If you wait until you ge onboard, it may be too late. Ketchikan was my favorite port. The city is beautiful and full of fascinating thing to see. Especially the totem park. I plan to take this cruise again in the future. Read Less
1 Helpful Vote
Sail Date: August 2018
My girlfriend took me and who wouldn’t go! Alaska wow! We enjoyed the spa area for relaxing but pretty noisy in large room The weather couldn’t have been better my friend had been on the same trip last year and commented on how ... Read More
My girlfriend took me and who wouldn’t go! Alaska wow! We enjoyed the spa area for relaxing but pretty noisy in large room The weather couldn’t have been better my friend had been on the same trip last year and commented on how she could see the top of the mountains. The Glaziers were spectacular with the glow of blue ice! The Dining room food and entertainment was not up to expectation. The staff were the best always on top with service, cleanliness and very knowledgeable! Would love to take my man next time! The Bliss lounge could be eliminated! Totally ! My favorite spot was the outdoor area behind the buffet early morning. That is where I got to see the whale I also saw a bear on the way to the crab feast. Saw sea otters and eagles on that tour also. This was a great excursion. The train also a nice chance to see more scenery Read Less
Sail Date: August 2018
Went as a group with our senior center....can't say enough about it....the staff was so good, kind, and friendly....especially Queenie in Summer Palace, Leo from China...our steward for room 9586...was always helpful but never in the ... Read More
Went as a group with our senior center....can't say enough about it....the staff was so good, kind, and friendly....especially Queenie in Summer Palace, Leo from China...our steward for room 9586...was always helpful but never in the way. the washy washy team.was so fun and provided a great service.... Vincent....what a hoot...I loved him....funny and kind and ready to get everyone to join in the fun. The.entertainment was great....a great variety was offered....I wish I would have been able to stay awake for all of it. We loved the thermal spa....it was so relaxing..I could go on and on....thank you all for a grand "first cruise" experience! We met some wonderful quests on board. Getting on and off the ship went like clockwork... The excursions were very interesting and fun......everything about our cruise was so well organized. There was so much more that was offered but we will have to take advantage of them NEXT time! Read Less
Norwegian Pearl Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.4
Service 4.0 4.1
Value For Money 4.0 3.8
Rates 4.0 4.0

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