Penthouse with Large Balcony
Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses featuring a queen size bed, luxury bath and amazing views. Category SE offers more space.

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Penthouse with Large Balcony (SE) Cabin Reviews

Sail Date: March 2019
We weren't sure what a Penthouse suite meant compared to The Haven, especially since we got a very nice card in the mail a few weeks before the cruise telling us they "can't wait to spoil us with butler and concierge service ... Read More
We weren't sure what a Penthouse suite meant compared to The Haven, especially since we got a very nice card in the mail a few weeks before the cruise telling us they "can't wait to spoil us with butler and concierge service in our suite." Meanwhile, the Haven for the Pearl I believe is just a lounge and pool area. Though I expect drink and personal service would be much more, there was no special restaurant for The Haven, so we were wondering what the difference really was (on this ship) from the Penthouse Suite with Large Balcony that we had. Answer: For what we wanted and needed, not much. That is, we don't drink alcohol a whole lot (though did more than usual on this trip), and given we have a pool at home, the Haven wasn't a big deal. Unfortuneately, the online brochure, description, and floorplan for suite is not posted well and is also not really accurate, so we relied on YouTube videos for Suite 9500 AFTER the 2017 renovation to help us figure it out. The YouTubes were accurate. What really exceeded our epectations was this AMAZING huge balcony. No kidding, forward-facing and plenty of room for two lounge chairs and it could hold much much more. Had an overhang for complete privacy or we could move outward for better view and sun but be seen by floors above, including the Bridge. No, it wasn't windy most of the time, never too windy to stand, and short of breeze and water against the bow, there was NO NOISE. The balcony was amazingly restful. One thing we CAN'T get at home is the spectacular view of the water and land ahead, which made suite 9500 a must for us. Going under the Sunshine Skyway Bridge and heading west into the Florida Straights was marvelous. So a couple hours up top having drinks and mingling with music and others followed by time on our own private HUGE balcony was absolutely PERFECT. A nice suprise was we were allowed to go into the Moderno/Cagney's restaurant spaces for both lunch and breakfast--made available only for Haven/Suites (again, we were "suites") passengers. No cost...just our own smaller and top quality restaurant with a nice menu. This also meant better service, still great food, and a fairly quiet and relaxing meal without the noise of the Buffet. We used this perk a few times, but also liked to get away and out to the Buffets now and then...so it was a great mix. Bottom line is we could be as private or as social as we wanted to be given our suite and package. Perfect. Now, I had no idea frankly what the Butler would do before the cruise. Well, he is basically your own private coffee and room service person. The catch is he makes sure it is all perfect and very prompt, and will tailor what you get to what you specifically ask for. Yes, he fills your mini-bar and coffee bar, and also brings you room service. We used him for room service only twice for breakfast where we needed to dine early to make disermbarking or shore excursions, and he saw to it that the meal was as good as going to any restuarant. The concierge? Basically this is your own private consultant and action person to ask any questions or put into action anyting regarding cruise details, to get escorted on/off the ship, to set up entertainment, or get anything special you need. The housekeeper (Benjamin), butler (Vergil), and Concierge (Sumedh) worked well as a team. We saw each of them a few times a day, and they always answered promptly and were quick with any action when reqeuested. So let's talk tips since that is not very clearly covered on the NCL website. As a suite guest, we already paid a slightly higher service fee ($17 and change per day) for the suite, but that only covers the housekeeper. The butler and concierge do not share this. It is accurate (what I've read) that an appropriate tip per day for the butler and concierge is $10-$20 each. We paid $60 for four days ($15 average per day) to each. That is, we called the conceirge two to three times a day, and outside of the normal coffee and mini-bar service (we never used the mini-bar), we did room service from the butler twice. So for two meals valued at $50 each, a 20% tip amounted to $10 each time. That said, the butler is available for you ALL THE TIME. Yes, if you don't use him, that's up to you and you alone. I would not penalize him for you doing things on your own (please don't provide him "nothing")--his job is to be there for you and he does not share in the fees with the the rest. So here is my recommendation: if you don't use the butler at all, sure, $10 per day may be good, but giving him NOTHING is just not right. If you use him for any meals or drinks, add 20% for each service cost to that $10 per day. If you use the mini bar, consider that as well. Go similarly for the concierge...if you don't use him at all...he is still entitled to be tipped at least the minimum for being there for you. That said, the critique forms they offer on board are also important. They are a key way their supervisors evaluate their performance and you can really make their situation better by actively commenting on their great service. More on suite 9500. It's about 320 sq ft, including bathroom, and the storage space is well laid out. We were impressed at how much fits into the closet--and don't forget to slide empty suitcases under the bed (try that one in a hotel!). The extra sitting/dressing area is nice. The bathtub may be tough for anyone with the slightest mobility issues, as it's a pretty good climb and step over to get in and out. There are handrails but be careful...one cannot sit on the side the of the tub due to a door track. So just beware. The A/C was great, and the bed very comfy. The Nespresso coffee machine and products offered were suprisingly good. But still, we can't say enough about the balcony--perfect for a warm weather cruise. Yes, this could be tough for a place like Northern Europe or Alaska though where it is colder and winds are higher. Overall, for the price and what was offered for this cruise, this suite was awesome. Not the most expensive suite and not the "cat's meow" on the ship, but it's pretty darn close as we thought the perks are certainly worth the extra expense of getting a mini-suite...and you are not paying for The Haven but get many of the same benefits. If you can afford both the mini-suite or this Penthouse with Large Balcony on the Pearl, and are on the fence on which to pick...I'd grab this Penthouse for sure! Read Less
Sail Date: September 2018
Clean, lots of room and very comfortable queen size bed. Lots of closet space and drawer space.
Clean, lots of room and very comfortable queen size bed. Lots of closet space and drawer space. Read Less
Sail Date: June 2018
Cabin was very spacious. Many drawers for clothing. Suitcases could be placed underneath the bed which was a bonus! My husband and I both agreed that it was the comfiest bed we have ever slept in....wish I could have taken it home with ... Read More
Cabin was very spacious. Many drawers for clothing. Suitcases could be placed underneath the bed which was a bonus! My husband and I both agreed that it was the comfiest bed we have ever slept in....wish I could have taken it home with me! Coffee machine provided with fresh coffee and teas added daily. Balcony was huge, but not furnished as well as it could be, only two loungers and a table, there was plenty of room to add a table and chairs for al fresco dining which would have been nice. We had a butler, not really sure what her purpose was. Brochure offered the fact that she would unpack for you, but this was never offered. We only ever saw her the first 2 days of the trip. Perhaps she had other duties other than being a butler?? Our room cleaner Dorina was a sweetheart. Read Less
Sail Date: February 2018
This was an AFT suite so the water noise on the balcony was so soothing. The balcony wasn't large but it was adequate with two chairs, a small table, and a lounger. The room was terrific! I loved having the extra room to move around ... Read More
This was an AFT suite so the water noise on the balcony was so soothing. The balcony wasn't large but it was adequate with two chairs, a small table, and a lounger. The room was terrific! I loved having the extra room to move around and the curtain that totally makes your sleeping area private. The suite perks including daily snack delivery by our butler and a special restaurant for breakfast and lunch made us feel like VIP's. The specialty restaurants are outstanding. We ate in the MDR one night but the service and food were disappointing. I think we'll stick with the specialty ones from now on for dinner. The buffet had great variety and we never had to stand in a line except behind one person at the omelet station. Wow. We will travel NCL again for sure! Read Less
Sail Date: October 2017
Very large cabin . Very comfortable mattress and linens. Enjoyed daily snack served by our charming butler. I think the bed linens were the best among the different cruise lines. Our room attendant was very pretty and hard working lady.
Very large cabin . Very comfortable mattress and linens. Enjoyed daily snack served by our charming butler. I think the bed linens were the best among the different cruise lines. Our room attendant was very pretty and hard working lady. Read Less
Sail Date: September 2017
Great. Fantastic balcony. Kept immaculate by the room steward who visited often (not too often) and asked many times how we liked the room and if we needed anything. Loved having Theresa the butler and wish we could afford someone like ... Read More
Great. Fantastic balcony. Kept immaculate by the room steward who visited often (not too often) and asked many times how we liked the room and if we needed anything. Loved having Theresa the butler and wish we could afford someone like her at home! :) Read Less
Sail Date: July 2017
Beautiful, clean and very comfortable. Nice linens and towels. Full bathtub and shower combo. Separate dressing and vanity area. Dining area with 4 chairs and a couch and swivel chair. The bed was very comfortable. Huge deck with 2 ... Read More
Beautiful, clean and very comfortable. Nice linens and towels. Full bathtub and shower combo. Separate dressing and vanity area. Dining area with 4 chairs and a couch and swivel chair. The bed was very comfortable. Huge deck with 2 loungers and a small table. This room is very nice and the view off the front of the ship is amazing! Read Less
Great Alaskan Cruise : Cabin 10000
Sail Date: June 2017
Cabin was large and well appointed. It had been upgraded during the recent freshening and it showed. Our steward was terrific as was our butler.
Cabin was large and well appointed. It had been upgraded during the recent freshening and it showed. Our steward was terrific as was our butler. Read Less
Sail Date: January 2017
The view from the large balcony was breathtaking. The room was larger than I had expected with plenty of room to move about. It was clean with ample room for our belongings.
The view from the large balcony was breathtaking. The room was larger than I had expected with plenty of room to move about. It was clean with ample room for our belongings. Read Less

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