See above info. This is nothing more than a waste of your money. However if you want to have your life at risk by lack of security, by lack of cleaning, by watering down the hand sanitizer so they can save a buck and get passengers sick-go ... Read More
See above info. This is nothing more than a waste of your money. However if you want to have your life at risk by lack of security, by lack of cleaning, by watering down the hand sanitizer so they can save a buck and get passengers sick-go on the Pearl.
Cheap, cheap, cheap on every front. I did feel sorry for the crew that did try because so many went out of their way to be ugly or ask you to go elsewhere because they were cold—it ruined it for all crew.
Instead of posting signs of cleaning major rooms, crew members just said “Get out-cleaning”
Also a sound system on floor 7 near Guest relations that had a piercing pitch most of the trip. I recorded sound it was so awful. It actually hurt my ears and made me unable to even be midship floor 7 for more than 5 minutes
Oh, on every single cruise of the more than 12 plus I’ve been on the gift stores are mobbed on sea days. The cruise company has deals based on things found in the past ports. It was difficult to even get to register on these other lines.
But on the Pearl there wasn’t anyone in the shops. I never saw anyone buying. I got ear plugs for $3.50. But it was 50 degrees with 50 mph winds and they were selling crap from the Caribbean.
It is very clear that Norwegian has lost contact with what customers want.
After a great deal of thinking I think the way Norwegian can solve many of its problems is to take a cruise on a different cruise line comparable to their own. We don’t want them comparing apples to oranges. Or Motel 6 to the Four Seasons. Norwegian is motel 6.
Anyway, they should cruise on a different line to learn how to do it right. How to get in contact with their customers again and maybe stop ripping them off. This line isn’t smart enough to even have good mattresses like every hotel and cruise line has been doing to make customers want to sleep at their hotel. After all what is a cruise ship but a big floating hotel. Wake up Norweigian! Read Less