Norwegian Western Caribbean Cruise Reviews

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Blooms at Butchart Gardens
Photo Credit: bellebookworm9
FAMILY SUITE
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Horseshoe Bay Beach. Strong currents and no signage
Photo Credit: Zamer1230
Cruiser Rating
3.6
Average
8,466 reviews

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11-20 of 674 Norwegian Western Caribbean Cruise Reviews


NCL, you must do better!!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Cruiselife1977
10+ Cruises • Age 40s

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
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Sail Date: February 2024

Cabin Type: Balcony


This was our 10th cruise and the worst

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Always on vacation 51
6-10 Cruises • Age 50s

This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


The Only Thing I Can Say Is NOT GOOD

Review for a Caribbean - Western Cruise on Norwegian Epic

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TheLilyChicken
10+ Cruises • Age 50s

I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful. The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony

Traveled with children

Traveled with disabled person


Cruise ok, but luggage stolen and no help from NCL

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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BoatSkipper
10+ Cruises • Age 60s

The cruise went to some great places and we did excursions , unusually for us , and on the whole they were good. NCL are noisy ships and we always get a spa pass as that is the only place inside you can sit to have a view out of the front of the boat. Entertainment is varied and some is good some less so, food is generally good. Seated drinks service is always patchy, do they have a lot of people ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony Stateroom


Don't spend you money on this.

Review for a Caribbean - Western Cruise on Norwegian Epic

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LBK2
2-5 Cruises • Age 50s

As others have said, lines, lines, and more lines. Want a drink - long line (average 20 minutes). Want to eat - good luck getting in any of the sit down restaurants - 45 minute wait the one time we went, 40 minute wait the second time. The app was about useless - not rhyme or reason to what you are "allowed to book" and what you aren't. You have to show up at least 30-40 minute before a show to ...
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Sail Date: February 2024

Traveled with children


Disappointing

Review for a Caribbean - Western Cruise on Norwegian Prima

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1024 Cruiser
2-5 Cruises • Age 40s

I was very disappointed with this Cruise Ship experience. I have previously traveled in the Epic and it was the experience of a lifetime. Because of that experience I invited other 3 couples to cruise on the Prima with me and my husband. Customer service was poor the majority of the time. Bars were understaffed so it took forever to get a drink. Drinks were mediocre so they didn’t have experienced ...
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Sail Date: February 2024


Huge drop in quality at NCL

Review for a Caribbean - Western Cruise on Norwegian Jade

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JT222
10+ Cruises • Age 40s

Well as a huge fan of the Jade and loyal NCL cruiser I can not argue with a lot of the recent negative reviews. My travel group came with an open mind but we feel very let down by NCL. They have obviously cut back on many things however, there short sighted savings will actually cost them more as loyal customers go elsewhere. The buffet has very little choice with the same dishes repeated many ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Inside


Worse NCL ship managed

Review for a Caribbean - Western Cruise on Norwegian Epic

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beachldy
10+ Cruises • Age 60s

I travel on NCL quite a bit but the Epic was horrific. Did a B2B cruise Jan-28-2024 through 3-11-2024. LONG LONG LINES everywhere, whether dining, bars, venues. I've been on many NCL ships and other cruise lines, but nothing like this. The first leg of the trip, they ran out of lite beers on 5th day, and I'm not a beer drinker but EVERYONE was complaining. You had to wait 45 mins for a drink ...
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Sail Date: February 2024


Embarrassing disappointment

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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Wheel5
2-5 Cruises • Age 70s

I talked some family and friends into going on a cruise this year, in lieu of renting a beach house to get a break from the winter weather. I have been on 4 prior cruises on Royal Caribbean, Holland America as well Carnival and always had great experiences. Our group wanted to go to Belize in particular so when I discovered that Norwegian’s Breakaway had a stop in Belize, I looked into trying ...
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Sail Date: January 2024

Cabin Type: Mid-Ship Balcony Stateroom

Traveled with disabled person


Never Again!

Review for a Caribbean - Western Cruise on Norwegian Prima

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Edmo91
First Time Cruiser • Age 60s

Common areas are too small, too few bars/bartenders, and bars had limited hours. Very little live entertainment, and it was done in small spaces (The Penrose Atrium) which was very limiting: not adequate seating, no dance floor, all while other people were trying to walk through the hallways. The "Specialty Venues" (Improv at Sea, Syd Norman’s Pour House) were advertised heavily, but so small ...
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Sail Date: January 2024


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