Norwegian Western Caribbean Cruise Reviews

The Epic is by far the worst ship in the Norwegian line. This cruise it was loaded down with about 4300 passengers. I was totally incapable of accommodating this number of passengers. The lines were endless and everywhere. A number of things did not work. Average wait time for a drink on the pool deck 20 minutes. Finding a chair impossible. Finding a seat in the buffet, almost impossible. ...

This was the absolute worst cruise I have ever experienced. The rooms on the Epic were shabby and smelly. The food options were horrible. The staff members were rude, entertainment options were all substandard. The staff working at the Garden Cafe and horrible parents allowed their children to play in the buffet food. Adults were filling their personal water bottles at the public water fountain ...

This was our first Norwegian Cruise. The smoking section is located in the middle of the ship next to the children’s pool, the buffet entrance, and the walkway to get around outside. You smell second hand smoke on the upper and lower decks around it. The casino is also smokey and located near the food areas and entrances to stores and restaurants. If you have a family, or just can’t stand second ...

First the good. Cabin Our room and support personnel were great. Now the so so. Internet very slow or would not load sites and server was down for a day only 9 real TV channels not related to the cruise. Previous cruise had for instance a movie channel, where you could search and view from a library of films. Not the case on this cruise. We partisipated in nightly entertainment in ...

Overpriced, over-crowded. Long wait for food, drinks, entertainment, elevators...most of our time felt wasted in line. Overall the whole experience felt like a marketing scheme, upcharge for everything, constantly trying to sell jewelry, art, another cruise, etc. If you enjoy coffee you'll be badly disappointed! Coffee at restaurants is average at best, the only specialty coffee is Starbucks, for ...

Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...

Food was cold and tasteless. We went to the Shanghai Noodle bar expecting fresh hot food and delicious delicate spring rolls. Food was barely warm and the springrolls were more like eggrolls. American diner food was cold and the chicken pot pie was glop in a bowl with 2 pieces of bread (had this on the Escape and it was amazing!) The pasta at Lu Cucina was dry. Nothing like we have ...

8TH CRUISEWITH NCL, 25TH CRUISE IN TOTAL EMBARKATION: Time scheduled but easy enough went well and took about 1 hour in total DEBARKATION: Not so good, you choose a time and color tag, they called our color, they herded us out of the ship through the main dining room. They actually put chairs up and had us weave through the middle like a maze. very poorly done. took about 1 hour not bad ...

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...