Norwegian Western Caribbean Cruise Reviews

Firstly…service was terrible. Fake smiles, eye rolling thinking I didn’t see. Could never find a waiter by pool area. Surprise charges on my bill and when asked to explain they seemed irritated that I ask. Saw my cabin steward twice. Room was never cleaned properly. Food was tasteless, and same most days. Drinks were mixed differently all the time. Some made with vodka when it should have ...

This was the first of many mother-daughter cruises I was going on with my daughter, and I can honestly say Hands-down, one of the worst experiences I ever had over. Over charged my cards multiple times. The food was horrible. Customer service was horrible, Staffs pick and choose who they want to help, food has no taste. When you ask questions they give you the run around. I will never ever take an ...

We have cruised multiple times with multiple cruise lines this was such a disappointment to our group of 10 and a 16 month old. I will make this easy to review: 1. Long waits for everything 2. Since the casino is so large and covers so much of the 6th floor on the boat there is a constant smell of cigarette smoke on the floors above and below. 3. The kiddy pool is the size of a blowup ...

Just a fyi avoid Norwegian. Just got off the Norwegian Joy and my group has cruised the adventure twice and a few oasis class cruises and even a sailing on the old majesty of the seas. We were excited because the joy wasn't built until 2017. Our other option was another cruise on the adventure the seas. Our group didn't want to go on the adventure of the seas because we've done it twice and it was ...

This was my first cruise, and after this experience will also be my last. We sailed Norwegian Breakaway out of New Orleans on march 10th. This cruise was obviously overbooked, and understaffed. If you wanted to get your child into splash academy, you would have to be in line at the very least an hour early. We waited in line for an hour to see Burn The Floor. We waited in line for at ...

Worst cruise we’ve been on by far for the following reasons: - Booked a “club mini-suite” which was smaller than a standard room for some reason and had a metal wall on the balcony so we couldn’t see the water when seated. A vastly inferior room compared to a standard room at a cost of $1,000 more. Their justification was you get extra amenities like a bottle of cheap champagne (worthless with ...

Disappointed in NCL overall and the Joy. Cons: Free at Sea is the worst package of extras we have experienced in comparison to Princess, HAL and Celebrity. All of these cruise lines include premium coffee and unlimited Wi-Fi with their packages, NCL does not. 2. Public spaces overwhelmed by the number of passengers. 3. Service slow because of the number of passengers. 4. Not enough lounge chairs ...

I had never been on a cruise before so I figured let's go with Norwegian. I've been on four prior cruises (Carnival in April/1998, Disney in August/1998, Disney in May/2022, Royal Caribbean in May/2023). These four were definitely very good. Norwegian? Absolutely not. Let's cover the pros before I go into the extensive cons PROS -Beautiful, elegant ship. -Delicious food, albeit there were ...

We chose this cruise because of the destinations, and had heard good things about Norwegian. I’m a very positive person and always focus on the positives and try to diminish anything negative, however - there was NOTHING good about this cruise ship and their staff. Nothing. First, they allow smoking in so many places on the ship, including the casino on the 7th floor - which pretty much made ...

I’ve been loyal to NCL for the past 9 years and have sailed most of the ships starting with the Epic and newer. I think NCL should fire the team who came up with this class of ship. What a waste. I’m in the middle of a sailing now. The shops are all closed for remodeling? Donna Summer cancelled for unknown reason. The only Premium entertainment show is The Price is Right? lol what? Food is ...