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Norwegian Venice Cruise Reviews

With our Jeep on our off road excursion in Ketchikan
From the top of Mt Roberts, looking North to Mt. Juneau
John Hopkins Glacier, Glacier Bay National Park, seen from over 6 miles away.  It's face is over a mile wide and 250 feet tall.  Weather that day was perfect
NCL Encore seen from above (on Mt. Roberts Tram)
Cruiser Rating
3.8
Average
1019 reviews

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1-10 of 1,019 Norwegian Venice Cruise Reviews


NCL ruined my honeymoon

Review for Norwegian Star to Mediterranean

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a123n
First Time Cruiser • Age 30s

When we arrived on board it was complete chaos, I was shocked. There was a lineup wrapping around the main level of the ship interfering with the passages to the gangway, due to all the number of complaints. People were yelling, crying, and were utterly miserable. No smiles or laughter to be seen or heard from both staff and guests. When approaching the Customer Service desk the staff ...
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Sail Date: November 2019

Cabin Type: Family Balcony


Oh my...

Review for Norwegian Star to Mediterranean

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kbear100
6-10 Cruises • Age 20s

Cons Significant itinerary change was the largest issue and made 2 days prior, 2 At Sea days were added for a total of 3 days. Santorini and Kotor were cancelled due to ships mechanical issues (they told us they lost an engine.) They shaved off 1-2 hours per port as well. We received $100 credit and 20% off future cruise. Incredibly disappointing. Lines for everything. Leaving out of ...
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Sail Date: November 2019

Cabin Type: Mid-Ship Inside


CUTBACKS ON PORTS, CUTBACKS ON TIME THERE, a $100 on-ship compensation?

Review for Norwegian Star to Mediterranean

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Weezergirl
2-5 Cruises • Age 60s

This is a review about Norwegian, not the Star especially. Because of mechanical issues, it was said, a Nov. 10-22 cruise from Venice to Barcelona, had too many changes. We started with ONE at-sea day and ended up with THREE. NCL dropped Kotor, Montenegro and Santorini, Greece, precisely why most of us went! This was a big blow. And the changes were advised one day before we left Venice, so no ...
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Sail Date: November 2019

Cabin Type: Inside


Extremely Disappointed

Review for Norwegian Star to Mediterranean

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timetraveler06
6-10 Cruises • Age 70s

In my opinion, my best advice would be to stay away from Norwegian all together and sail with another cruise line. If you must sail with Norwegian, I wouldn't recommend sailing on the Norwegian Star. For starters, we arrive and are told 2 ports have been eliminated from our cruise, Kotor, Montenegro and Santorini, Greece. Missing Santorini upset so many. it was a highlight stop of this cruise. ...
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Sail Date: November 2019


Nice Employees, Good Food, Disappointing Itinerary Changes

Review for Norwegian Star to Mediterranean

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jmrivera
First Time Cruiser • Age 40s

I chose to schedule this—my first—cruise trip, to spend some time with good friends and visit places I've never seen. I was especially interested in visiting Santorini, Greece and Montenegro. Nevertheless, I was disappointed when, after starting the trip, was informed that both destinations were cancelled. Furthermore, the reasons were generic/non-specific and only given thru a letter left at my ...
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Sail Date: November 2019

Cabin Type: Inside


Broken engine and missed stops

Review for Norwegian Star to Mediterranean

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Jenniedale
2-5 Cruises • Age 40s

I chose this cruise because I was excited that we would be at port most days and I really wanted to visit Santorini, Greece. Unfortunately, we were notified the day before we set sail that the itinerary had been changed and we would not be going to Santorini after all. They offered us $100 compensation per state room. They had also removed a stop to Montenegro and had shortened 5 of our other ...
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Sail Date: November 2019

Cabin Type: Family Balcony


Lies, misrepresentation of cruise destinations, poor food, awful stateroom

Review for Norwegian Star to Mediterranean

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peck16
2-5 Cruises • Age 60s

We found out two days before the cruise that we were not going to two of the destinations at all and all of the other port times have been altered considerably to be shorter due to a mechanical problem with our ship. Doesn’t exactly inspire confidence in the safety of the boat. No offer to reschedule or change to another cruise which we couldn’t do anyway because when we found out we were ...
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Sail Date: November 2019

Cabin Type: Inside


Excellent cruise

Review for Norwegian Star to Mediterranean

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Rosaral575
2-5 Cruises • Age 30s

I chose this cruise because my family and some friends were going on a reunion. The cruise was simply amazing. The staff was friendly and professional and they always followed up with our requests. Our stateroom housekeepers always kept our room clean and provided soap and other items when I asked for them. The food and services were excellent. My family and I always ate our meals in the buffet or ...
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Sail Date: November 2019

Cabin Type: Mid-Ship Oceanview Porthole Window


Poor management, unorganized, mediocre food - my only negative cruise review!

Review for Norwegian Star to Mediterranean

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onthecusp
10+ Cruises • Age 60s

I have done over 41 cruises on various lines. I choose a cruise for the itinerary & price. I also did the 14 night trans Atlantic after the 12 night Greek island cruise. This is my first cruise review and only negative feelings about a ship. I had cruised the NCL Star twice in the past and did not feel this way then. Staff were friendly hard workers but not trained well. After taking an ...
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Sail Date: November 2019


You don’t always get what you pay for

Review for Norwegian Star to Mediterranean

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av8rdave
6-10 Cruises • Age 60s

We took this cruise as part of a fairly large group of friends. We cruised Norwegian in the past, when we had a great experience, so we were excited. We learned through social media that the Star was having propulsion system problems, and was unable to complete its previous itinerary as planned. One of our group is a travel agent, who contacted the NCL headquarters a couple of days before sailing ...
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Sail Date: November 2019

Cabin Type: Balcony


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