I will start with the bad..
-Cabin bathroom are super small. Can't change in them so if you're traveling with anyone but a spouse..good luck
-Biergarten was clearly mislabeled because this represents nothing what a beer garden should be. Nothing on tap, and miniscule selection of beer. Nothing here is exclusive to the ship so it makes going up to it pointless unless you want to deal with the ...
We love Alaska and love to cruise (this was number 50 for us) and are NCL Platinum which has some nice perks so when this cruise came up at a fantastic price, we jumped on it. But this was an example of the old truism, "You get what you pay for!"
While the Spirit trumpeted its $100 million makeover, our reaction was, "They should have saved their money." Cabin was small, the cabin service the ...
The shine on the Jewel has worn off.
The first and primary problem was the plumbing. On numerous days we saw staff working on toilet issues with their equipment and air fresheners. For two days our toilet failed to flush for hours at a time. We learned about this after returning to our room. No one from the staff cared to call us to notify there was a problem.
Another problem was the lack ...
My friend booked this trip for the 3 of us. We left from Vancouver, The first thing that happened, the bus that brought us to the dock just let us out. We didn't have anyone to tell us where to go .Nothing was marked, no signs or arrows. We asked several people and finally found the elevator. Two in our group are handicapped and we wasted a lot of time trying to find the gangplank ..
The ...
We were on the NCL-Getaway previously and we enjoyed that cruise enough to give the Jewel a try. We were excited to go to Hawaii, especially during the months of October and November. The ship had approx 2400 guests on board and many were seniors with some families with youngsters. We had an ocean-view room on the port side and it was comfortable for a couple, although from time to time, we ...
We were aboard the Jewel for the annual repositioning cruise from Alaska to the winter itinerary. There were several really great things about the ship that deserve 5 stars. But there were also several dismal things about the ship that deserve 0 stars.
First, the good news. I was highly impressed by the efficiency in embarkation and disembarkation. It went so smoothly! Very orderly and ...
We took advantage of Ncl free flight, that was a mistake. We landed at 8pm and had to be checked in by 10. When we arrived at cruiseport they treated us as if we were a huge inconvenience. They gave us our cards and told us to checkin onboard deck 6. The crew would not let us onboard said to go back and check in, after several minutes of arguing we were escorted to guest service. Our escort spoke ...
Celebrating a special anniversary. Embarkation nightmare. Supposed to board ship at 7P.M. which is a late boarding to begin with. At 11P.M. finally made it without any explanation as to the delay. Ate dinner at midnight. Company not terribly concerned about inconveniencing passengers. Due to the extraordinary delay Seattle was eliminated from our itinerary. Instead of three stops on our 6 day ...
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining ...
We have taken several Pacific Coastal cruises. We really like the itinerary since we live in the LA area.
The embarkation is the worst I have ever seen. We spent several hours in the Canada Place terminal. We arrived 30 minutes before the start of check-in (18:30). It was 20:45 when we finally got on board. We spent most of the time standing on our feet in a line to be admitted to the check-in ...