My husband and I love NCL and have never been disappointed until now.
We chose the NCL Viva because we love cruising in new ships on their first transatlantic crossing.
The NCL Viva is visually stunning.
The comedians onboard were fantastic. The band in Syd Norman’s Pour House was wonderful.
However…
The 6-7-8 common areas are no longer the hub of the ship and are too small. On ...
We chose this cruise as a bookend to our time in Iceland. Without going on and on, the design of the ship is so chopped up that there is inadequate seating in all common areas. The chopped up approach was to allow for segregated rooms/amenities for "The Haven" customers, the Vibe for Beach Club members, the Galaxy Pavilion, the Speedway, and many more things that were there for one reason....to ...
As a group of friends that have cruised more than 20 times with multiple companies in multiple countries I can say without a doubt that I have never booked with a cruise line company that is so against helping their customers we had some bad weather during our trip which is understandable that we missed a port here or there but when you are going to be in Port less than 2 hours from your flight ...
Terrible ...terrible ...terrible
I've been on lots of ncl cruises ....first on prima
And never again
Prima was terrible ...
Room noise
Entertainment terrible
Missing ports ...no compensation
Buffet room so small had to eat in another dinning room
Entertainment rooms so small ...30 can sit
Other only stand...no way am I standing for 45 minutes to see a show
No ...
Since when do ships charge for room service? This one charges $5 for breakfast and $10 for any other time of the day.
The buffet is very small and seating is almoat always full.
Excursions are way over priced. Sure, lets give you that discount because we marked them up so much even with a discount you'd be over paying.
Venues are too small to host most events. The lines start 30min plus ...
I didn't choose this cruise. I went because of a cancellation. While most had booked 2 years earlier, I booked 4 months prior to sail. There wasn't any time to research and if I had, I would have declined.
From the beginning it was chaotic at best. When I say nobody knows what they are doing, they really don't. We had to spend 4 days at sea because of icebergs. Yes, our safety was important but ...
Talk about waits. We waited hours to get a bus from Newark to the port to board ship. Nobody knew what they were doing and when more buses were coming. First night never notified of time change. Stood in a line for 3 hours to hand in my duty papers before we got to the UK. Four days straight at sea with nothing to do due to icebergs. Late for excursions because two tenders broken down for ...
I had read bad reviews on this ship but loved the itinerary, which turned out they missed the 2 ports I chose the cruise for, then gave us only $25, while on their other ships they got more $$$ and discount on future cruise. The food was better than a diet I lost 10lbs plus it was so bad and so cold , strange because 1st couple days was great. There was mold rempant throughout ship ,passengers ...
DO NOT recommend this cruise line, neither this breakaway ship! It really broke our vacations from day one! We were traveling with my senior, handicapped 82 years old mother. The flight was included and it was a 7:00AM!!! We needed to be a the airport at least at 3:00AM & we did… the airport was closed at least the airline desk. Really? We waited until finally they opened around 6AM, mind you, my ...
We booked this cruise solely because of Rio. I knew that it was an older ship, but really didn't realize the big difference compared to newer ships. There was little to do. The TV in the cabin was almost worthless. The showroom was only used for the evening show. Nothing ever during the day like lectures, movies, or anything interesting. The food was not very good. The afternoon buffet carving for ...