Norwegian Transatlantic Cruise Reviews

Eden, Australia
Photo Credit: IkeBo3
Photo Credit: IkeBo3
Relaxing with an Irish coffee
Photo Credit: IkeBo3
Another amazing meal
Photo Credit: IkeBo3
Cruiser Rating
3.5
Average
966 reviews

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21-30 of 141 Norwegian Transatlantic Cruise Reviews


Transatlantic/ Mediterranean back to back

Review for a Transatlantic Cruise on Norwegian Gem

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David CP
6-10 Cruises • Age 60s

This was our 5th transatlantic and 1st back to back cruise. Things have improved in NYC terminal as far as organization of embarking passengers. We had a "balcony" cabin (somewhat smaller than what we have had in the past) which was fine. The food/bar and housecleaning/general staff went above and beyond and are second to none. Problems we encountered was with guest services and administration. ...
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Sail Date: April 2023


Beware service poor service and unsafe food

Review for a Transatlantic Cruise on Norwegian Sun

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Mc Ken
6-10 Cruises • Age 60s

Sun’s Transatlantic crossing in April 2023 was advertised online so we booked and paying our deposit in our NCL online account. This is where the first problems started, we seemed to be charged additional fee when ever we booked on specialities dinners (part of the original cruise package) or add and pay for shore excisions. At lease three times we had to call the Florida office to get these ...
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Sail Date: April 2023

Cabin Type: Mid-Ship Balcony


Don’t cruise with Norwegian

Review for a Transatlantic Cruise on Norwegian Epic

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TreePodd
2-5 Cruises • Age 40s

We were a group of 19 people and wanted to cruise and visit the Azores and Bermuda on our transatlantic cruise. We ended up 9 days at sea with no stops in port. The only compensation we received was a $200 non refundable on ship credit. There was not much for entertainment onboard but the crew were great. This cruise sucked and I would not recommend it to anyone. The food was mediocre but ...
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Sail Date: December 2022


Epic Disaster

Review for a Transatlantic Cruise on Norwegian Epic

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fawade
2-5 Cruises • Age 70s

We took a 16-day cruise on the EPIC. An epic mistake. With no desire to impugn the people of Puerto Rico, the fact that what appeared to be ¾ of the passengers seemed to be from there, led to some of our complaints and culture shock. Here are some of the issues we found with this trip: • Embarkation was delayed hours due to there having been an outbreak of some illness on the prior cruise. ...
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Sail Date: November 2019

Cabin Type: Mini-Suite with Balcony


Hospitality Management Training is Lacking

Review for a Transatlantic Cruise on Norwegian Star

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cdills
10+ Cruises • Age 50s

Where was middle management? So many issues with poor service and no one handling basic issues. It seemed like there is a complete lack of basic hospitality-service training. Here are but a few things to mention: -honey packets so sticky in Garden Cafe each day, you have to wash your hands after handling. I told a woman in uniform...yet same sticky situation every day after -salt grinders ...
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Sail Date: November 2019

Cabin Type: Balcony


Great Itinerary, Disappointing ship.

Review for a Transatlantic Cruise on Norwegian Epic

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Warglove
10+ Cruises • Age 60s

Chose this cruise for the Itinerary, price and perks. Have enjoyed NCL in the past (platinum member) but this cruise was different. The embarkation was a disaster, 21/2 to 3 hours in line, with no communication as to what was going on! And lack of communication was evident at other times during the cruise. The crew was hit and miss on friendliness, and we unfortunately had an outright unfriendly ...
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Sail Date: November 2019

Cabin Type: Balcony


Avoid cruising on Norwegian Epic!

Review for a Transatlantic Cruise on Norwegian Epic

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Cat t
10+ Cruises • Age 60s

Norwegian simply does not know how to manage a ship with 4,000 passengers. 3 hour wait outside to embark / check in 2 hour delay in disembarking (almost missed flight) A couple of ports that were just a waste because a ship the size of Epic apparently has to dock far away from more convenient docks. After the embarkation disaster they made the statement, "We know it was terrible but it ...
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Sail Date: November 2019

Cabin Type: Mini-Suite with Balcony


Frustrated

Review for a Transatlantic Cruise on Norwegian Getaway

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KD2019
6-10 Cruises • Age 60s

We were looking for that “once in a lifetime” experience and thought this cruise might be it!! It ended up being an endless experience of trying my patience. As this is a HUGE ship and we were told the passenger list was around 3700, the number, length, and time spent waiting in line was ridiculous. We are not seasoned ocean cruisers and this ship seemed like it was full of people who do nothing ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Balcony Stateroom


Bad result for Bucket List Cruise

Review for a Transatlantic Cruise on Norwegian Getaway

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Chirpbird
10+ Cruises • Age 50s

I've wanted to do a TransAtlantic cruise since I heard there was such a thing. And, this cruise's itinerary was awesome - do some European ports, check out England and Ireland, bop over to Ponta Delgada and then have some sea days. The good: the staff that actually interacted with cruisers (e.g., servers, room stewards, bartenders, shop personnel, front desk people, spa hosts / providers) were ...
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Sail Date: October 2019

Cabin Type: Spa Balcony Stateroom


Very crowded, lack of attention to basic management

Review for a Transatlantic Cruise on Norwegian Getaway

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hillsofrome68
10+ Cruises • Age 70s

We selected this cruise because I was attending a watercolor workshop. I enjoyed the course thoroughly. However, the location the ship provided was in a dark club painted black with limited lighting, their staff assisted us to have tables under the best lighting fixtures. The ship is very large and lacks good and quiet areas around the ship to just read and relax. In fact, at the last refit a ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Balcony Stateroom


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