11 Norwegian Star Asia Cruise Reviews

Ports of call were interesting. However I felt there was not much information provided on the ports of call. There should be an information booth set up for every port of call. Info on taxis, car rentals, port tours (other than ship ... Read More
Ports of call were interesting. However I felt there was not much information provided on the ports of call. There should be an information booth set up for every port of call. Info on taxis, car rentals, port tours (other than ship tours) should be readily available. Front desk staff did their best to answer questions but they were really not knowledgeable of the ports of call. Indian Visa - should have been hi - lighted. Many people did not know they had to have a visa and were upset that they could not go into port. There were phone calls made from Norwegian the week before sailing but that was too late at that time to acquire a visa. We were fortunate enough to know that we had to have an Indian Visa but only because we made a phone call to Norwegian on another matter. Meals became repetitive after 2 weeks , however, our waiters (Leandrew and Fajar) compensated for that and went over and beyond our expectation with suggesting our meal selections. Their attention to our dining needs added to a great dining experience in the aqua restaurant - they catered to our every need!!! Read Less
Sail Date March 2017
Reason for choosing this cruise:The cruise was March 9(Singapore)-March 27(Dubai). We choose this cruise because of the itinerary which was port intensive with only 5 sea days. This is a part of the world that we had not traveled and this ... Read More
Reason for choosing this cruise:The cruise was March 9(Singapore)-March 27(Dubai). We choose this cruise because of the itinerary which was port intensive with only 5 sea days. This is a part of the world that we had not traveled and this itinerary seemed an ideal way to sample a number of countries without a long term time and financial commitment. In this respect the cruise totally lived up to expectations as we visited 14 ports-including embarkation and disembarkation- that we had never visited before allowing us a small sample of what each place had to offer. Pre-embarkation: We engaged a private guide from Indie Singapore to give us a tour of Singapore pre-embarkation. The guide-Iris- was fabulous and through discussion the tour was tailored to our interests. She provided a fabulous walking tour featuring Little India, Kampong Glam and Chinatown as well as some historic colonial areas and the Marina Bay Sands area. Lunch at Hawkers with expert guidance on the best stalls was also a highlight. Embarkation:This took forever, this issue had been identified by previous reviewers and it appeared that little had improved, however NCL did provide chairs for the 2 hour plus wait that some people endured. In defense of NCL, after seeing their superb organization in getting passengers on/off the ship and dealing with boarding cards/visas I am led to conclude that the issues with Singapore embarkation are likely the responsibility of the Singapore government staff. Ports and Shore Excursions: NCL handling of immigration details at all of the ports was excellent and they proved adept at quickly adjusting when the 'rules' changed unexpectedly. While I heard considerable whining from some fellow cruisers I cannot fault NCL - we were not in Kansas! The shore excursions offered were standard cruise ship variety and priced similar to other cruise lines we have been on. We used ship provided excursions in 10 of 12 ports. Most of the excursions were excellent-possibly because we always seemed to 'win' the luck of the draw on guides- most in the excellent category. The detail provided by the shore excursion company was limited, they provided little in terms of estimated lengths of bus rides, actual distances to be walked, steps to be climbed, comments on 'terrain' etc. I suspect we are spoiled by the level of detail provided by Princess shore excursions. Also noticeably different from our experiences with Princess Shore Excursion desk was that there was NO information provided for independent travelers, NO maps, and clearly NO interest in providing any assistance. The message seemed to be - spend money with us or get lost! Ship: The Star has been refurbished recently and it shows. Lovely midsized ship that is very well maintained. There is an absence of quiet public areas to relax, it seems an inordinate amount of public space has been used for the 'specialty' restaurants. Liked the Atrium with band playing and seating in O'Sheehan's, at the coffee bar, and even in the internet cafe where you could sit and listen. Room and room steward: We we in a mini-suite which featured a reasonable sized balcony, the largest bathroom we had had on a cruise ship when staying in anything below suite level. The room steward was exceptional, one of the best if not the best, in 25 cruises on 6 different lines over the last 30+ years. Entertainment: pretty standard cruise line entertainment with a decent variety in guest performers, the 3 bands on board were all reasonably good and you could actually tell what songs they were playing/singing which is not always the case with cruise ship bands! Productions shows were below par compared to Princess, Celebrity and Celestyal. Dining: NCL's slogan is "No one does dining like Norwegian" - My comment is THANK GOD!!!!!!!!!!!!!!!!!!!!!!!!!! The food in the main dining rooms Versailles and Aqua, O'Sheehans, and Ginza ranged from awful to barely adequate with a handful of well prepared dishes. Food was of Inconsistent quality, often served at inappropriate temperature, NO attempt at 'presentation', lack of creativity in the menus, and all too frequent repetition of menu offerings. Service was rushed, courses came in seemingly random order. It appeared that they brought appetizers, soups and salads from the kitchen at the same time. If you had 2 'hot' dishes at least one was guaranteed to be served lukewarm. The tables were so crammed in that it was almost impossible for the waiter to serve and remove dishes appropriately- not sure that they had even been trained in appropriate serving etiquette. The pace can best be described as frenetic, it most certainly did not resemble a reasonable DINING pace. We have experienced various cruise lines version of 'open seating' in their main dining rooms and none had the issues of pacing experienced with NCL's Anytime Eating. Anytime Eating because it assuredly was NOT DINING! Read Less
Sail Date March 2017
We chose it purely for Itinerary not for the Norwegian Line itself.We have cruise 3 times with Norwegian and each time very disappointed .This for us was a very costly Cruise on a low budget Ship would not advice anyone to book other than ... Read More
We chose it purely for Itinerary not for the Norwegian Line itself.We have cruise 3 times with Norwegian and each time very disappointed .This for us was a very costly Cruise on a low budget Ship would not advice anyone to book other than great Itinerary. Norwegian need to look at no water policy and not allowing the 2 bottles of wine that all other Cruise Lines allow.They really nickel and dime you.Ships tours were crappy and very expensive people demanded money back and quite rightly so.Private Taxis are the way to go and quicker.In Mombai we took a coach tour and covered about 20 miles in four and half hours,friends took Taxi and covered everything in less time and money.The Buffet area called the market place was like a factory canteen and should be the next thing updated.The food was very repetitive and even in the Dining room no Lobster or Prawn cocktail and the Fish mainly served was Telapia a very cheap fish not good at all and always very dry unless they smothered a sauce on it. Read Less
Sail Date March 2017
We choose this cruise with Norwegian because we had wanted for some time to see Thailand , India and Dubai. 5 of the days we had arranged private tours for just the 4 of us ( 2 adult couples)and we are glad we did. Other excursions we ... Read More
We choose this cruise with Norwegian because we had wanted for some time to see Thailand , India and Dubai. 5 of the days we had arranged private tours for just the 4 of us ( 2 adult couples)and we are glad we did. Other excursions we did trough Norwegian. Phuket in Thailand, it was fine the first part , but then they took the whole bus a 40 minute ride out of the way to some jewelry store. No one was pleased. We would have rather been taken back and had some free time to roam in Phuket. What a waste of time. 2 Oman stops that were forgettable as was the stop in Fujairah , UAE. Entertainment on board we had expected to be better considering it was an 18 day cruise. Food at the buffet is not as good as it used to be, nor in the specialty restaurants that you pay extra for. They took the lobster off all menus. Service was excellent though as was our cabin. We had a large suite and the butler and room steward were always around and attentive. The other couple had a balcony room that was also good size and clean. We have another cruise paid for in July with Norwegian, so we will go, but another in February that we will cancel. We will not book again with them until they improve their food and ports of call. Read Less
Sail Date March 2017
A fantastic itinerary and a good deal via Imagine Cruising was why we chose NCL. After an excellent flight with Emirates and a pleasant stay in a Singapore hotel we went to the port to join the ship. Embarkation was a shambles as there ... Read More
A fantastic itinerary and a good deal via Imagine Cruising was why we chose NCL. After an excellent flight with Emirates and a pleasant stay in a Singapore hotel we went to the port to join the ship. Embarkation was a shambles as there were not enough check in staff on duty. It seemed that Suite passengers jumped the queue, fair enough, and regular customers did so only after reaching the end of line number one. A disappointing start to our first NCL cruise. We had a balcony stateroom on Deck 9 which was fine but the balcony area was very tired. The room was kept in an excellent state by the attendant. Breakfast in Versailles Restaurant was good but service was slow. The Market Cafe had a good selection on offer. Barbecue lunch by the pool was very good and again food in the Market Cafe was of good quality and there was a big choice. We ate in Aqua Restaurant at night but the standard fell as the cruise progressed and the menu was repetitive. For the final few nights we used O'Sheehans which is themed on a pub and this was fine although the only change in the menu was the special dish of the day. The staff on ship were good apart from the Customer Service Desk personnel who were arrogant, unhelpful and a waste of space. The bars were good and the only show we attended was Soul Sensation, a Motown tribute act who were brilliant. The tours were generally good but expensive. Joining a tour was chaotic as NCL staff did not enforce the exhortations of the excursion coordinator of to keep exits and gangways clear before leaving the ship to join the tour. NCL's water bottle policy was very unpopular with passengers. Disembarking the ship at the end of the cruise was awful. There was a crush on the stairways as 4 colour codes were told to leave the ship at the same time along with a shore exusions. Tempers became frayed and it was a bad end to the holiday. Summing up, NCL will not be our first choice in the future after this experience. Read Less
Sail Date March 2017
After several cruises on Celebrity we decided to try NCL for my wifes birthday. We had just sailed a very similar itinerary on X Millenium for Xmas and NYE. Our concerns started several weeks before the cruise when we read about the ... Read More
After several cruises on Celebrity we decided to try NCL for my wifes birthday. We had just sailed a very similar itinerary on X Millenium for Xmas and NYE. Our concerns started several weeks before the cruise when we read about the azipod/propulsion issues. The cruises before ours were also affected and those passengers received compensation of 150% and then 100% (in various formats) while ours only received 20% with NO option to cancel. The 2 Thailand stops were removed and an extra Vietnam stop was added.The most concerning issue was the way NCL handled this, they refused to provide any information about the ship problems, no option to cancel, refused to give updated information and even worse were usually hostile and downright rude on both the telephone and on email. In the week leading up to the cruise we received 3 different itinerary changes from our TA and all of these differed to what other passengers were reporting on our Rollcall. On embarkation our itinerary changed again and this had a major bearing on our plans to see more of Singapore and be able to contact relatives about an operation one was having. Our TA (the largest online) called us as we were boarding the ship to tell us of the new itinerary - they were clearly embarrassed with what NCL was doing. Interestingly, the captain joined the ship on our cruise and was quite forthright in stating the ship should have been dry docked. Embarkation was average, it took about an hour or so. I am not sure how much of this is NCL and how much is the Singapore port. The ridiculous water policy of NCL was also causing havoc as people were buying 1 or 2 bottles at the port (it is over 30c in Singapore) only for it to be confiscated. Once onboard we went straight to guest relations and they were great, they let us call our relatives to get an update and took a record of what had happened with head office. We decided to move on from the problems and have a good time and this is exactly what we had while onboard. We decided to not go ashore at any port as we had cancelled all our private arrangements with the itinerary problems and refused to give NCL anymore money especially as they would not give the partial refund until post cruise. The ship is quite old but a good size, it takes a bit of getting used to in terms of navigating as it does not flow smoothly, you often have to change floors and then return to your original floor in a different location to get to your destination. Most passengers referred to it as a maze. The decor reminded us of Las Vegas, it is a bit gaudy but it matches the fun, freestyle atmosphere they are trying for. It was very different to the classical designs we have found on most other ships. We loved the promenade deck, the atrium, all the little seats in the public areas, the various bars and activities but did not like the pool area (too smoky and not enough loungers in shady areas) especially all the slides (made it feel cramped and they have a kids pool anyway). We hated the uncomfortable theatre. Our cabin was an OV with picture window. It was a different layout then normal and felt cramped with the 2 desks and the extra bed mount. The bed was great and very comfortable. There was plenty of storage but don't like the shelves hidden in the closet. Loved the shower and bathroom design. Dining - large amount of options. Loved the casual atmosphere of Aqua (and the ship in general), liked the design of Versailles. There was a lot of meal choices but the food quality was average at best. Service was very good. The best aspect of the ship is the choice and we loved dining in Osheehans especially for breakfast and lunch; Ginza was a nice alternative as well. The buffet feels like a school canteen and we don't like the lack of an outdoor area adjoining the buffet. Food was reasonable with plenty of choice. Bars - we had the UBP which was great from an alcohol perspective but terrible for anything else, this is the most expensive package we have seen and it doesn't include water, coffee, canned soft drinks, juices etc. We felt it was poor value overall. Bar service was mostly excellent with plenty of table service in most venues, I don't like the concept of pre made cocktails but they were always prepared to make fresh ones when we asked. There was a good selection of most alcoholic beverages with the exception of wine which was very limited and of a very low level the ones that were included. Entertainment - we loved all the activities and the staff who ran them (special shout out to Tiara and Natasha). We did them all, trivia, puzzles, shuffleboard, wii games, game shows etc ... it was a lot of fun. Shows - we hated the theatre, it was cramped and difficult to get seats with everyone on the aisles and there is nowhere to put your drinks. The stage was clearly too small for the production shows with the dancers lacking space. The productions singers were the worst we have heard. The production shows were average (with the exception of the last one). We loved the crew talent show. The professional acts were mostly good with the comedian a standout, the one singer was average and the rest were circus style acts mostly of good quality. Service on the ship was mostly outstanding which is impressive considering all the problems the ship has had. We were disappointed that they wanted money for upgrades considering the ship was only 3/4 full and with the itinerary problems and poor compensation they could have used this better in these one off circumstances. Ports - we have been to all these places before and chose to not get off. Most of our friends were disappointed as places like Sanya and Nah Trang have little to offer; Saigon and Danang ports are miles from the port. We only heard negative feedback relating to NCL shore excursions with buses breaking down, lack of time at venues, poor seating at shows etc being regular feedback - not to mention the high prices. Overall, it felt like NCL was going out of their way to nickel and dime to try and recuperate their losses from the recent sailings. There were no onboard discounts to try and make up for all the problems. We still had a good time and enjoyed trying a different cruise line. We would consider using NCL again due to the onboard experience but their head office behaviour certainly doesn't help so it will more than likely come down to price compared to our usual lines. Read Less
Sail Date December 2016
The Norwegian Star cruise from Hong Kong to Singapore 22th of December suffered from itinerary changes because of a broken Azipod. The communication from NCL was totally insufficient when it was already known from the forums that the ship ... Read More
The Norwegian Star cruise from Hong Kong to Singapore 22th of December suffered from itinerary changes because of a broken Azipod. The communication from NCL was totally insufficient when it was already known from the forums that the ship will never make the original itinerary. The email came through the TA first couple of days before the cruise. The next changes were waiting when embarking the ship. The itinerary was changed once again during the cruise. Kaohsiung in Taiwan, Halong Bay in Vietnam, Sihanoukville in Campodia and Koh Samui in Thailand were left out but the ship instead stayed extra overnight in Phu My and made stops in Chan May and overnight in Laem Chabang. We would have never chosen the new itinerary while it was boring with too many sea days. The 50 % payback and 50 % future cruise credit made it still tolerable. The embarkation in Hong Kong went super smoothly as we were practically the only passengers in the cruise terminal around 4 pm. In the ship our luggages were already waiting outside the cabin. From the cruise program we noticed surprisingly that the evacuation drill was in half an hour. Just made it. The ship was still to sail first in the next day. The balcony cabins are rather small and outdated. The table by the balcony is outmost terrible. The bed was though very comfortable and the bath functional enough. Our cabin steward Jennifer was really good as we like the stewards that are not too pushy and social. She made us an unbelievable collection of towel animals and always remember the nightly latitudes guests chocolates. Market Cafe, the buffet on board, must be the ugliest on the seven seas. The beverage stations in the middle really doesn´t help. We would wait to see something like this place as a eatery for the workers in a factory, no offense for the industrial workers. The variety of the dishes was minimal and the quality seldom met our expectations. The lunch was always the same. The dinner buffet tried to have some theme nights. The service was though efficient and the used plates were cleaned up quickly. The cruise was not full and it was always quite easy to find a table. The two main dining rooms serve the same menu. It was always easy to get a table anytime, probably while the cruise was not full. The waiters were efficient and professional but why the hurry? We are not going anywhere. We usually have two appetizers and a main course, sometimes even a main course as the second course. This seems to be impossible to understand. Maybe it is the American way to get all the food at the same time but as we are used to more European style dining we find it rather strange. Why the waiter is standing by my table with the next plate in hand while I have not finished the previous one? I am sorry to say but we find this rather rude. This is though not only a problem in NCL. The quality of the food is mediocre but the portion certainly are big. The food was too often served lukewarm. The menu is a bit confusing while there are some dishes there every day, just in the other order. The lava cake and the chocolate volcano by the are the same dessert. The special restaurant onboard there lacking the "special" what they usually have on the other cruise lines or even NCL before. We noticed no difference in the service and mostly the food was nothing special. It would be ridiculous to pay the "a la carte" prices and the only way to enjoy the dinner is to have the dining package. Le bistro was nothing special. The soups were normal. I don´t eat any meat but fish is alright. The main course salmon was totally the same as served almost every day in the main dining with the same strange liquid potato smash or soupy beans made for the people with no teeth. La Cucina has lost the last bit of its charm when they change the menu. The service was bad and the atmosphere nonchalant. Cagney´s was a disappointment. The shrimp cocktail is the same you get in the main dining room in the other cruise lines. The salad with parmesan (wow?) and oversweet dressing was strange. My friend needed even to send the steak back while it was inedible, my fish was a bit better than other where. All the special restaurants have the same couple of wines by the glass as every other bar in the ship. Not even one "special" wine. The only way to get some other wine in NCL is to buy the whole bottle. The pool area is rather small and some parts were always under maintenance. The two yellow waterslides are really too much and they ruin the area. The Topsiders bar has practically no comfortable seating. The beer garden on the other end is a bit strange. They had some extra beer selection but was mostly doing frozen drinks as every other pool bar in the ships. No pretzels or anything resemblance to a German beer garten. The solarium part in the front misses the stairs. If you want to go from lower level to the only whirlpool you will need to walk quite a round. In the back of the outside deck is "a quiet zone" that here means a helipad and is located just by the kids corner which takes the best place from the outside deck where there would be a perfect place for a sunset bar. Do they really need to have to zones for the children as the main pool with the slides practically is a children pool as well? Because of the slides, the main pool falls also in the category of the most ugliest on the seven seas. The grand atrium is surprisingly impressive but why there is no bar or at least bar service? The best place and practically the whole seating area is Java Cafe which serves only costly special coffees. If somebody wanted a aperative, they were asked to get their drinks elsewhere. When the worker was alone there, he of course showed no interest in getting other drinks for the guest. The other guy sometimes working there probably had nothing else to do so he sometimes even got the drinks. Most of the evenings people were just sitting there with no coffees or drinks. This area appealed mostly the elderly public probably because of the peculiar Philippine trio playing old American country classics or something in that style. The O´Sheenans pub share the view to the Atrium and to the Philippine Trio. The bar staff was stressed out. The eatery side was tops 1/6 full on any night. We had there a lunch one day but unfortunately we don´t get the idea of this "comfort food" or pub food however you call it as it means hot dogs and hamburgers. Really? Are they not the same as are in the pool grill. The new 5 o´clock somewhere bar goes also in the category the most ugliest bar on the seven seas. Why the uncomfortable chairs made for outside seating? Why the sport screen on the other end and the "stage" with a bad guitarist or even the string duo playing classical or, what was the most shocking, karaoke? Some special drinks were served in a plastic cup as in the pool area. Spinnaker lounge would be a great place if it was meant to be retro chic but I am afraid it is the original "night club" from the seventies. Although the ship is built in the 2000´s. The ultimate white party and other ultimate things NCL likes to praise were organized in this sad vague venue. The results were no more that ultimate. Even the normal guest/crew dancing contest that usually is a bit entertainment lost a lot in this venue, although the losers lounge video inserts were genuinely funny. Gatsbys seemed to be the only decent bar to sit at the evenings. The program was always the same. First the string duo followed by Lisa playing Piano. She was though quite amusing in her own style. The martinis were good although you need to be friend with the bartenders and the waiters while the Norwegian ultimate beverage package is quite far from ultimate. You can still get in this bar the Cosmopolitan with normal vodka and a appletini with normal vodka instead of the "special " cosmopolitan and "special" apple martini that are in the menu but not included in the package. The espresso martini was though not to replace by any so we even paid the difference couple of times. Back to the "ultimate" beverage package. We understand the package often given as a free perk may not be able to include everything but please don´t call it ultimate. It is almost a crime to charge extra 6 USD for a bottle of distilled water. We rather like the Celebrity Cruise style there they have two packages the other one including also all martinis, bottled water and special coffees. If you want to have those in your package you can buy an upgrade. Everybody can choose what they prefer. The production shows were rather good and certainly the singers and the dancers the most professional we have ever seen on the cruise ships. It was nice for a change to see adult dancers instead of the young girls and boys trying to manage the choreography or trying to be sexy. We are not a big fans of acrobats but on this ship they were also very high standard. It was nice to watch a show when you needed not to think how they can evacuate this poor thing from the ship when he/she is going to fall any second. The show with lady changing clothes and "dancing" with the guy "dancing" in funny costumes and doing acrobatics were like the ones from the country side high school shows. Chan May, Phu My and Laem Chabang are industrial ports and there is totally nothing to do in there. We realized first onboard that the ship is not going to Danang although it has a port but to a tiny forgotten place called Chan May. The passport officer (really, no corruption?) sold us a taxi to Hue. The place was really not worth visiting. In Phu My we have bought a country side excursion from the ship while there was nothing else to do in the first day. The ship arrived at 3 pm but was cleared first after 4.30 pm with strange explanations from the captain who certainly was not a born talent to make the PAs. We cancelled the excursion while the sun set already in 5.30 and we thought there is no use to sit in the bus looking at a dark countryside. Next day we have booked a private car to take us to Saigon. Of course we needed to change the date while the itinerary kept on changing. We could never find the driver although he probably were outside the gate. We figured this out later from the emails from the company. He just knew no English nor could held a paper with our name. We took instead a taxi which turned out to be cheaper. Ho Minh City was nice to see but nothing special. By the way, why the excursions from the ships always start at 7.30 or 8 am? We had a nice quiet breakfast and took the taxi at 10 pm and could perfectly do everything. Laem Chabang is two hours bus ride from Bangkok. We would actually not call this port Bangkok anymore but who are we to say. We have visited Bangkok several times so we took the shuttle bus to Pattaya and a taxi back while there was nothing to do in Pattaya for 8 hours. The beach is rather small and otherwise it is a place for older gentlemen coming without female companion but searching for one or English party people. Obviously we were neither. The NCL resembles the new cheap airlines there you need to pay extra for everything, to have a luggage or to get even a glass of water. The crew in Star was though especially professional and relaxed compared to other Norwegian ships we have sailed. Once in the Pearl most of them did not even recognize the difference between red and white wine. Don´t wait any ultimate or luxury in Star, it is just Norwegian. It is alright as long as you know what can wait for. We were prepared to this and although it felt sometimes strange had a good time. And believe it or not, have booked a future NCL cruise with our credits. Read Less
Sail Date December 2016
We are currently living in Asia and wanted to "sample" the travel options available and this cruise was the perfect solution. Our family loves cruising, there's something for everyone. This particular cruise offered a good ... Read More
We are currently living in Asia and wanted to "sample" the travel options available and this cruise was the perfect solution. Our family loves cruising, there's something for everyone. This particular cruise offered a good mix of traditional sightseeing and adventure tours, which made it more appealing to our children, or at least the original itinerary was. Unfortunately the Azipod (part of the propulsion system) broke on the sailing prior to ours and it required custom parts to repair, which impacted that cruise and our cruise. I fully understand that these things happen; ships are mechanical and such things break. Furthermore, I have found the NCl compensation package to be quite generous. My problem was, and remains, with their lack of communication. I discovered that there was an itinerary change from a third party tour operator approximately 6 days prior to sailing. My NCL account had no notification, nor did my travel agent. In fact, the NCL website was still selling excursions online to ports we were no longer going too. That is not only bad business, it's flirting with fraudulent. I been on two other NCL cruises with no issues and enjoyed both but their complete mishandling of this cruise will prevent me from seeking out their cruises in the future. Now that's out of the way, here's the low down on the ship: We were in connecting ocean view cabins and it was perfect for our family of 5. The interior door allowed for free access to both cabins and greatly improved my experience. We have younger children and my husband and I usually have to split up, but not this time. Plus, there was no confusion over which key opened which cabin, etc. Loved the connecting rooms. Our cabin attendant, Sesato, was awesome. He built a special bond with our youngest son, it was very cute. Even though I'm sure Sesato was very busy, he took the time to talk to Connor and truly went above and beyond. The boys all enjoyed the cruise, the food, pool, and the splash academy, although the older two were less excited. This is our third (Spirit, Jade, and Star) NCL cruise and it seems all of the youth activities are the same. They all do the SAME circus at the end and that was disappointing. If NCL wants families to return, it's advisable to inject some variety to the youth programs. I actually prefer to have the same waitstaff each night, so we "forced" that by making the same reservation each night and throughly enjoyed that. Thomas was always ready with a recommendation and could read our boys' minds. The food was fantastic. The only complaint is that they didn't have chicken tenders available at the 24 restaurant or the buffet. We all know that's kid crack, it should be readily available; not just in the two main dining rooms. We used Buffalo Tours for private excursions and can't recommend them enough!! They were flawless in handling the TWO major schedule changes from NCL and even tried to refund part of our previous payment, because the new tours were slightly less expensive. We rarely participate in ship excursions. Too many people. Hong Kong is perpetually under construction. Our favorite thing there was Disney. Well worth the trip if you have time. Although it does look very cool at night. Hoi An, Vietnam, is still up and coming. Don't bother with the tailors there. It's all a big hustle. The street food is better than the sit down places. Be prepared for scooter chaos. Saigon, was nuts. We went to a cricket farm and the Chi Chu tunnels though and enjoyed both of those. They are outside the city. The city itself is very crowded and difficult to move about. There's no good public transport and the traffic is horrid. That being said, there are many historical sites that are worth seeing, it was just a lot for the kids to handle. Thailand was my favorite. We only went to Bangkok. Ko Samu was cancelled. We went to the temples and grand palace on day, markets on the next. We went to a market outside of town where they set up on the train tracks and then pull everything off when the train comes. It was pretty cool. We tried local fruits and street food (we love street food). The last stop was Singapore. I wasn't overly impressed. Everyone told us to go to Santosa Island but we didn't have time. The city is very space-aged in it's architecture, which is it's best trait, in my opinion. Overall, had we gone on the original itinerary, I think it would have been awesome. Would I go again on a 14 day cruise that was at sea 9 days? No. But if you book ANY cruise on the Star- be forewarned: The Azipod on the Star has broken several times since it came out of dry dock. Read Less
Sail Date December 2016
We picked the cruise on the Norwegian Star from Hong Kong to Singapore on the 22nd December because it included both Christmas and New Year. We arrived in Hong Kong a few days prior to this and then a day before embarking found out the ... Read More
We picked the cruise on the Norwegian Star from Hong Kong to Singapore on the 22nd December because it included both Christmas and New Year. We arrived in Hong Kong a few days prior to this and then a day before embarking found out the ship had mechanical problems and the itineray had been changed cutting out 4 ports. These I may add where the ones We wanted to visit..We had the option to cancel and get "full refund" or go ahead and get a full 50% off and both options included 50% off another cruise. Well there seems to be a big mix up here. Some People had money in Their account only to have most taken out. Some nothing and up to now and We only have 1/2 off it.. No crew seemed to know what was happening as They hadn't been informed.. A lot of People lost money booking and cancelling overnight accommodation for overnight stays. We also expected to have Christmas day at sea but not so, on an 8 hour excursion Vietnam. New Year mixed up too. As for the rest. Crew were great. Food in the specialty restaurants fantastic. We got the package and the alcohol one too. . Ship could do with a face lift and move the kiddies pool away from the back of the ship an d make it a bar/atrium area. Kids do not care about the view. On saying all of this We were lucky enough to win the second Bingo on day 4 and got upgraded from Our 5th deck window cabin to a suite on deck 12. It was well worth My only ever feeling a bit nausous that high up. I would not sail on that particular ship again. Not because of the problems but of the way it was handled. Read Less
Sail Date December 2016
We picked this repositioning cruise because of the fantastic itinerary...Dubai to Singapore, via India & yes, it was great! Not so good was our mini suite, painstakingly chosen to try & avoid the noise from Deck 12 above. Sadly, ... Read More
We picked this repositioning cruise because of the fantastic itinerary...Dubai to Singapore, via India & yes, it was great! Not so good was our mini suite, painstakingly chosen to try & avoid the noise from Deck 12 above. Sadly, 11578 & I would suspect all the suites in that vicinity, was not ideal. All day & well into the evening we had the sounds of scrapping chairs & footsteps loudly above us! Worst of all though was the deck chairs being put out between 3.30 & 4.30am every morning & they weren't quiet about it! It is hard to know where on Deck 11 you could escape this noise as right beside the pool area was the main Market Café which would make for its own problems if you were underneath it. We did talk with a couple who were in a mini suite right at the front of the ship & they reported it was quiet. The suite itself was not huge & was showing signs of age & wear & tear, definitely due for a serious revamp! Storage was okay but not as efficient as other cruise ships we have been on. Other reviews mention the dark wardrobe & the main storage shelves tugged away in there & yes, this is a pain! There are only 2 draws in the cabin for storage. Having the extra space with the little seating area & sofa was great as was the bath & separate toilet in the bathroom. Food onboard was fantastic with lots of variety & great flavours! The entertainment was also wonderful & we loved the nightly shows. Our steward was lovely & one of the highlights of the cruise was coming back in the evenings to find out what towel animal he had left. All in all a good cruise but not incredible. The Star must be due for renovation surely, most of the public areas, particularly Market Café & the toilets around the ship were old, dated & in the case of the toilets pretty disgusting at times! After being on Celebrity's Equinox last year & their attention to detail & cleanliness, this was a little underpar! Please be wary of the mini suites on Deck 11 (that's the only place they are), the noise from above is horrendous & doesn't make for a relaxing holiday. Read Less
Sail Date November 2016
Returned last week from 21 day cruise on Norwegian Star, Dubai to Singapore. Attracted by an interesting itinerary sailing from Dubai, UAE/Oman, down the west cost of India, Sri Lanka, Phuket, Malaysia, to Singapore. Our inside midship ... Read More
Returned last week from 21 day cruise on Norwegian Star, Dubai to Singapore. Attracted by an interesting itinerary sailing from Dubai, UAE/Oman, down the west cost of India, Sri Lanka, Phuket, Malaysia, to Singapore. Our inside midship cabin was very comfortable and well situated. Having travelled with other shipping companies, this was the first line to not allow water to be brought back on board, even when water was bought from the ship or given as part of a shore excursion. We found the entertainment in the theatre was mainly very good. There was various artists playing/singing in other areas of the ship, however, this was usually too loud in the bars and lounges, which meant that it was impossible to carry out conversations with other cruisers, so in the evening the only quite areas were on deck. Ginzas restaurant was just above the piano bar and we had music and song bellowing up at us, hardly suitable when dining. Service was very good around the ship. Our cabin steward was excellent. Dining:- Market Café buffet was unattractively designed and noisy, more like a work's canteen. We like to dress smartly for evening dining and used Versailles and Aqua restaurants. Versailles in particular has a smart dress code, however, there were some diners who were quite unsuitably dressed, yet were not directed to another area to eat. Port & shore excursions:- Not at all happy with the lack of information before and when visiting the ports. Clearly the company kept cruisers in the dark in order to sell tours from the ship—which were expensive. We had some tours booked with the cruise line and some with other companies, but we could not plan our own days for exploring on our own as there was no or insufficient information. Yes there were taxis, however, not everyone, including ourselves, is happy to do this in a foreign country. The port at Abu Dhabi needed transport to exit port, taxi $10 or Big Bus which toured the city—but no concessionary bus to exit port. The Mangalore port is located , 10 km away from the main city. A shuttle bus dropped us off at a shopping mall in the centre. We paid for this and there was little else to do here. Kuala Lumpur was another container port. There was a complimentary shuttle to the port entrance but nothing there, just taxis. It takes at least an hour to reach the city and the traffic is very congested. We complained about the lack of information before arrival at the ports and the excuse given was that the cruise company hadn't done this itinerary before. This can be no excuse as representatives should have been sent to make discoveries months before the cruise itinerary was offered as cruise destinations. Read Less
Sail Date November 2016
Norwegian Star Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.8
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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