My spouse and I cruised with the Star May 9 to May 16 from Seattle visiting Ketchikan, Juneu, Skagway, and Prince Rupert. This is our 4th cruise, but the first with Norwegian. All of our three previous cruises were with Carnival which we thoroughly enjoyed. The reason why we chose a different cruise line this time around is solely to try a new experience and to compare. I find that cruising so ...
I just got back from spending 7 days on the NCL Star's repositioning cruise from San Pedro, California to Vancouver, Washington via Juneau and Ketchikan, Alaska.Juneau: Beautiful sunny weatherBest cruise tour: Mendenhall Glacier. Interesting. Learned something new. Took great pics.Worst cruise tour: Gold Creek Salmon Bake. Cooks were unwilling to give more than 1 piece of salmon at a time. ...
In 2008, a corporate website should be included in a review of any customer service experience. That being said, I should have known that I was going to have issues with NCL from the first time I logged into the NCL website. The servers were not available, or slow, and many times would not log me on even though my login/password was entered correctly. We were not able to reserve shore excursions ...
Our first NCL cruise and last! We are veteran cruisers but will not cruise again with NCL!!
Embarkation was relatively easy. The only problem was the lady checking us in, she was new and could not answer any of our questions. It took her an extremely long time to check us in. My sister and her hubby were in line behind us and it took them less than 5 min. to get checked in with a different ...
Background:
This was our first cruise, and since the cost would be ten times that of our typical vacation, there was plenty to be anxious about. I had heard that cruises are a good value for your money
This was a fan club cruise which is not an inexpensive way to cruise; the fares were about $400/person (about $100/day) higher than the same cruise without the fan club events. This probably ...
This was our 6th cruise, however this was our 4th cruise in the 18 months. We are a couple in our 40's, along with our 7 year old daughter, who goes everywhere with us. We booked this cruise at the last minute. As an airline employee, we receive reduced "interline" rates available only to airline employees, and most of the time, active military. We were leery of cruising on NCL because of all the ...
We booked our cruise over the internet. We were on the Norwegian Star out of Seattle on May 7, 2006 going to Alaska. The whole trip started out bad in Seattle where we were told at the last minute to go to the Seattle Convention Center and we would be transported to the ship. The ship was scheduled to load at 7:00P and sail at 10:00P. We sat at the convention center from 6:00 to 11:00 waiting to ...
Norwegian is the worst cruise line I have ever dealt with. We went to Alaska on May 10th from Seattle on the Norwegian Star. Their ads are misleading and the value for the cost is very poor. The worst thing is the food. The "Free" food in the Market Buffet is terrible. I can get better food at Denny's. The "surcharge" restaurants are not open all the time and they do have a dress code no matter ...
We were very disappointed with NCL's Star from Seattle to Alaska and back. The reason we chose NCL was because we wanted to see Glacier Bay, but due to mechanical difficulties (our captain informed us by loud speaker that our ship was polluting the water due to a faulty azipod propulsion unit), we were not allowed to enter this natural wonder. If our family had not taken a bus to see Mendenhall ...
Let me start by saying that this was my 3rd cruise, my father's 1st and my husband's, our childrens (11 and 13) second and my mother's 2nd. This was everyone's first time on NCL.
We arrived at the pier around 2:00 to long lines that moved quickly. We were on the ship within 40 minutes. My parents and our children were in a balcony room on deck 11 while hubby and I were down on 5. We were all ...