43 Norwegian Spirit Spring Break Cruise Reviews

I chose this 15 day Mediterranean cruise because of the amazing destinations. If it hadn’t been for the amazing destinations we visited, we would’ve jumped overboard. Terrible... read on Great selection of food in the buffet & ... Read More
I chose this 15 day Mediterranean cruise because of the amazing destinations. If it hadn’t been for the amazing destinations we visited, we would’ve jumped overboard. Terrible... read on Great selection of food in the buffet & it tasted nice. The restaurants were average eg tough steak, poor menu selection. But if the rooms aren’t cleaned properly, is the ship kitchen clean... who knows... read on One power point in the main part of the cabin & one power point in the bathroom for a shaver etc & there’s a wall hair dryer. So if you need another power point for a CPAP machine or an essential power device, you’re screwed. So remember to bring your extension power cord & power board along. Ridiculous!! Poor design. The housekeeping staff don’t replaced soiled bed linen or towels. They just flip the sheet/doona cover around so you can’t see the stains & our dirty towels were re-hung again. Cost cutting obviously. And who knows the last time those mattress protectors (non-waterproof) were sanitised. Very unhygienic. Ewwww!! The toilet doorway opening was so narrow, you had breathe out & suck in your stomach to get in/out so, if you’re a fuller figured person, you’re screwed. You’ll have to go & find a public toilet on the ship to use. My partner is disabled, so major issues there. Even though we were told this ship caters for people with disabilities. Just something they say to get your money, then you’re screwed. The vacuum toilet blocked the first day of the cruise & overflowed onto the floor. And continually blocking throughout the cruise, even though we were careful with toilet paper amount. Apparently blocked toilets are a common issues on this ship. Carpet wasn’t vacuumed properly. And whatever you do, make sure you have plenty of spare money tucked away. The first night on the ship, my partner got a urinary tract infection. He went down to the medical centre/hospital & was treated with antibiotics (intravenously twice daily for the first 4 days-1 hour each time), then oral antibiotics, blood pressure check each time he visited the clinic at $150USD each time. Temperature check each time at a cost. Pulse check every time at a cost. Plus a blood test/results & any other routine examinations & routine services... all added up to $13,000AUD plus just for an UTI. If you need to use this service, you have to pay for the use of this service which they charge your credit/debit card each procedure each visit. So make sure you’re rich, just in case you become sick. And with a ship load of people, the chances are extremely high. One 91yo gentleman was being treated for pneumonia & told us that he can’t afford to have a holiday next year. Poor man, he was so sad. And then there’s the waiting times for the lifts at meal times, shore excursion times etc., which my partner had to use because he has Parkinson’s disease & can’t manage stairs. The disembark time with the lifts was so busy, I had to take our 2 full backpacks & manual wheelchair down 14 flights of stairs from level 11 to level 4, while my partner had to wait until one of the lifts had room for him to enter. The able bodied people could disembark at level 7. What a nightmare for people with a disability. And each time we had a shore excursion, these annoying photographers would try to get you to have your picture taken, just so they could add more cost to your onboard account, which you may not be aware has been charged to your onboard account, even though you don’t order a photo from them. And level 7 is another con just to try & suck you in to buying what you think is a discounted price, only to find the duty free airport stores have better prices. Just a money grabbing adventure from marketing team for Norwegian Spirit. And the amount of people queuing up for the Jacuzzi, which has everybody’s bodily juices eg. perspiration, body fat, dead skin cells, faeces, urine, sexual transmitted diseases & whatever else), NO WAY would I go in that concoction of unhygienic, hot, sizzling sludge. Vomit!! This was our first experience of a cruise ship & our last. And unless we made an effort to talk to other passengers, nobody bothered to make conversation with us. And yet, other passengers who didn’t know each other, managed to make conservations with other strangers. We will always be friendly to others unless they can’t be bothered with us. We will take our money & stay on land & spend way less money enjoying foreign countries where we can spend time in each place, at our own pace. Then everyone at the end of the cruise gets charged with a $15USD a day multiplied by 15 days of the cruise, for service to each cabin. And the housekeeping staff didn’t give us clean linen if soiled... ahhhh no way. What a rip off!! If you go on this cruise ship, you are feeding NCL & helping make them richer. Read Less
Sail Date October 2019
Chosen cruise as a good way to see Scandinavia. Disappointed as extra days at sea and missed 3 ports and 2 alternative ports given in 14 days.Missed one of the highlights and draw cards, Iceland ! Extra sea day trapped with expensive ... Read More
Chosen cruise as a good way to see Scandinavia. Disappointed as extra days at sea and missed 3 ports and 2 alternative ports given in 14 days.Missed one of the highlights and draw cards, Iceland ! Extra sea day trapped with expensive internet and business to do! Poor, crowded, noisy inside lounge accomodation as weather was bad. Food was ok, shows were ok. Staff lovely and bad working conditions( no full days off) in 2 weeks and long 12 hours+ days. No compensation no plan B nor C. Poor communication with passengers about what was happening and why and where to next. Staff seemed to be as poorly informed as we were. Understand weather was poor . Perhaps this cruise was too late in the season altogether! This was our first sea cruise.. we won’t be doing another with NCL despite the 25% reduction for next cruise offered. They saved money on the port fees and fuel costs and should compensate us with at least s 25% refund for this cruise. Disappointed. Read Less
Sail Date September 2019
It was our 10th anniversary this year, but I am a teacher and we have a 2yo and a 5yo. We were trying to figure out something that was new and exciting, had some active days and some relaxing days, would fit with our schedule but not drop ... Read More
It was our 10th anniversary this year, but I am a teacher and we have a 2yo and a 5yo. We were trying to figure out something that was new and exciting, had some active days and some relaxing days, would fit with our schedule but not drop us into summer crowds, and was something we would eventually want to go back and explore more when our kids get older. This cruise fit all the bills, so we booked. We are somewhat control-freak nervous-travelers, but can definitely relax when the time is right, so we planned to land a day early, and leave a day later. We landed in Rome, booked an afternoon tour of the Vatican, checked into our hotel, and took the free shuttle down to the city center. Rome is great, and we are definitely going to come back, but that doesn't have much to do with the cruise, so I will move on. Embarkation day we went to the airport to meet our transfer. I think we were the first ones there, there was a bit of a wait and not a lot of direction, but in the end, we got on an awesome double-decker bus, met some of our neighbors for the next ten days and enjoyed a gorgeous ride from the airport to the cruise port. It was amazing. The cruise port was great, they had a lot of seating, amenities, called people up by group, processed everything quickly, and got us on the ship by noon. My husband left his passport at the check-in desk and they ended up leaving us a notice in our stateroom that we had lost something and they recovered it, so we went to guest services to retrieve it. We didn't even know we had left it because the first day of the cruise was sea-day, so we hadn't needed it. Day 1 was exploration, we found the irish pub, Henry's, that became our home for the cruise, and where we met the best people, including Jay, the bartender. Boy is he knowledgeable about whiskeys! And really just the best with customer service!! The art gallery onboard (an actual art gallery, not a hallway or 'we took over this lounge for a few hours') was great, especially because we have a habit of buying art on every cruise we go on. The steakhouse food was great. None of the food servers were really anything to write home about, and some of them were pretty obnoxious, but with the freestyle dining, they can be easily avoided. The Italian restaurant onboard makes up for in taste what it lacks in ambiance (as it is just a section of the buffet cordoned off at night for the specialty dining). The Osso Bucco was to die for. The french restaurant was kind of a waste of time and effort, and I am glad we took two nights in the steakhouse instead. The shore excursion staff was GREAT!! Most of the excursions were amazing and well worth it. The only one I would warn against was the Athens Acropolis and Leisure tour. The Acropolis can be seen alone and read about in a travel book, and the leisure just consisted of 'eat at this restaurant we get a kickback from and shop at these stores we get a kickback from' with not the best tour guides. I wish there had been more time to get off the boat and explore in Crete (we only had a 5 hour port call and Chania doesn't have much, so it is a half hour or more to get to anything non-industrial), but it was also nice to relax on the ship one of the days to recover from all of the exploring. The ship was perfect and the experience still has me glowing and excited for our next trek to Greece or Italy!! Read Less
Sail Date April 2019
We chose our cruise to Canary Islands through Wingbuddy Travel, on line, with free air fare,beverage package & gratuities. Everything went as promised, we didn’t have to pay anything extra! The NCL Spirit is a well run ship, our ... Read More
We chose our cruise to Canary Islands through Wingbuddy Travel, on line, with free air fare,beverage package & gratuities. Everything went as promised, we didn’t have to pay anything extra! The NCL Spirit is a well run ship, our cabin with balcony was clean & Henry, our room Stewart, was friendly & pleasant. He kept our cabin neat & clean and looked after every detail. Complimentary dining at Windows & The Garden was excellent, fine dining, and we never had any problem in getting a table for our group of six people. We did make reservation for the evening dinner, & found we didn’t need one for breakfast/lunch. We only dined at the buffet once or twice, which was also good, but we found the Windows/Garden less crowded & food was served . The buffet is open most anytime. We never ate at any of the specialty restaurants. There was a floor show every evening, no charge, which consisted of professional dancers, singing groups, classical violinist & even a magician. Great entertainment!!. The crew were all very polite, cheerful and always provided prompt friendly service. I would sail with NCL again!! Read Less
Sail Date March 2019
We chose this cruise as it was one of a very few to walmer climes, without a long haul flight. We began our cruise on Feb 3rd from Barcelona,( we were on the same ship 13 months previously). We bid for an upgraded cabin but were ... Read More
We chose this cruise as it was one of a very few to walmer climes, without a long haul flight. We began our cruise on Feb 3rd from Barcelona,( we were on the same ship 13 months previously). We bid for an upgraded cabin but were unsuccessful, we were alocated an inside 8509 forward, the cabin itself was ok, BUT we were opposite the tannoy, with early morning announcements which always woke us up, so most days we felt very tired.The shuddering when we came alongside a port was also disturbing even earlier! I suggest if you are a medium to light sleeper don't chose this cabin! ( our friends were luckier having been alocated 9th deck AFT) We had dinner in the windows/ garden restaurants most evenings, most were ok, but poultry dishes were very very dry and overcooked. The Shogun restaurant was very good, considering there was no extra charge to dine there. The staff were pleasant, but didn't have any finess, and many of the entertainment staffs English was quite poor, so in the daily trivia quizzes there pronounceation was very poor and hard to comprehend. I will add that the whole trip was good value! Read Less
Sail Date February 2019
This was a last minute attempt to get some sun and get away from the dreary UK weather. It worked! Norwegian Spirit was the forst ship we ever cruised on and therefore has a special place in our hearts, It did not disappoint and we found ... Read More
This was a last minute attempt to get some sun and get away from the dreary UK weather. It worked! Norwegian Spirit was the forst ship we ever cruised on and therefore has a special place in our hearts, It did not disappoint and we found the special places at the back again where we like to escape. Service was good and everyone was very friendly. We prefer the smaller sized ship as it is more personal. We did not manage to make port in Alicante due to the weather. It was clear from the sea state why this was the case and did not create a significant issue to us;- more time to do ring toss and bean bags! Entertainment is now getting stale. Everything is driven by Elements. The first time we saw it, it was great. The second time was still good but the seventh? Unfortunately, because it is all driven by Elements, the guest entertainers are all the same;- repetitive and increasingly it has now become boring/tedious and I think NCL needs to acknowledge and value its frequent cruisers? Read Less
Sail Date March 2018
We took a Canary Island cruise on Norwegian Spirit (NCL Cruise Lines) late February 2018 and want to share our experiences with anyone who is thinking of booking a cruise with this organisation which cares little about its customers but ... Read More
We took a Canary Island cruise on Norwegian Spirit (NCL Cruise Lines) late February 2018 and want to share our experiences with anyone who is thinking of booking a cruise with this organisation which cares little about its customers but does care about making as much money as possible from them. My main headline is that if you wish to be an independent traveller (ie you want to explore the ports of call mainly by yourselves and not on very expensive ship-run excursions) then this Cruise line is definitely not for you. In fact, they actively discourage those options for travel which don’t include them making a profit from it. Now for the pros and cons which relate to our experiences onboard ship compared with all other cruise lines I have sailed with. Overall the majority of customer-facing staff (except for all those behind the Reception Desks - who need replacing or retraining because they were very unhelpful) gave punctual service with a smile with the odd hiccup (amusing in hindsight) and they met my expectations. Also, the food in the main restaurants and buffet areas was generally very good despite it getting a little boring towards the end of the ten day cruise. The nightly entertainment was reasonably good on some days to downright spectacular on others. The daytime and early evening entertainment was puerile and juvenile in nature except for the bands with music and songs and the odd trivia quiz. However, there were a number of things which disappointed us, each by itself trivial in nature but collectively made us decide never again to use this Cruise Line because it fell way below our expectations. The transfer between airport and ship was diabolical. Despite being told by our meeter-and-greeter that there were regular shuttle buses to the ship and the next one was in 15 minutes it was well over an hour of standing around (seats were very limited) before she decided that two people she was waiting for were not going to turn up and only then did we leave the airport. Consequently, when we did arrive at the embarkation desks the queues were long and the scene chaotic because the staff wanted a break for their lunch. We were informed for the first time at the embarkation desk that the ship was not sailing to the Canary Isles as planned but was going around the Western Mediterranean instead because of heavy seas in the Atlantic. Although disappointing for us we fully understood the decision taken and accepted our fate. What was not acceptable is that prior warning was not given because that would have allowed us to do some quick research on each of the new destinations prior to travelling and change our detailed plans. It was very difficult to rearrange our plans on the ship because the Reception Staff (again long queues meant half hour waits) absolutely refused to give out maps, or any other information, on the new ports we were visiting on the basis that “it would breach copyright laws”. This was incorrect since we found out later that one way to get these maps was to pay an extortionate fare for their shuttle bus on which maps were handed out freely. Clearly, this must have been a policy decision by the Cruise Line to encourage people to use their expensive shuttle services or go on their excursions instead. This policy was taken to extremes by not providing free travellers with any information on the free shuttles that were available and once we stepped foot off the ship there were no signs at all of where to go next. “Follow the herd” was the general rule. To combat this we would go up to the top deck each morning and survey the port area and the town looking for distinguishing features (immigration posts, port entries, shuttle bus stops, cathedrals, castles, etc) and then get off the ship. Restaurant availability boards around the ship were inconsistent. The Shogun restaurant was shown daily to be available at most times but on enquiry we found that it was fully booked the day we wanted (and every other day except the very last night, for that matter!). The drinks packages bought on board were extremely expensive as was pay-as-you go drinks. Also, we found out from all-inclusive customers (drink, tax, gratuities all included in the cost of the cruise), who thought that their bar bill would come to zero, were having gratuities and tax (about 20%) added to their invoices at the end of the cruise. The final nail in the Norwegian Spirit coffin came on disembarkation at 0845 on the final day when our flight from the airport (20 minutes away) was at 1800. Despite repeated attempts to get the reception staff on the ship to give us another option from the one of being taken directly to the airport and then having to wait nine hours for our flight they had no answer. We found out much later that day that there was a facility (clearly nothing to do with Norwegian Cruise Lines) within a hundred yards of the luggage pick-up area at the disembarkation point which handled exactly the problem we were facing. That facility enabled the luggage to be locked up while the customers were shuttled to the centre of Barcelona where they spent a few hours sightseeing without the shackles of luggage and then shuttled back to be reunited with their luggage. I can never forgive NCL for its total incompetence in this matter and it simply confirmed that NCL doesn’t really want customers it just wants their money. Read Less
Sail Date February 2018
The ports and the Beautiful places in our itinerary, excellent service on board, the people in that ship are amazing, the restaurants, great activities, spectacular shows at the theater, cool músic everywhere......we enjoied so much ... Read More
The ports and the Beautiful places in our itinerary, excellent service on board, the people in that ship are amazing, the restaurants, great activities, spectacular shows at the theater, cool músic everywhere......we enjoied so much this cruise for second time. Our best choice. Today and always. The crew the best. Elegant ship. Port and shore excursions great, but very expensive Embarcation and disembarkation very good and on time, and many options of trasportations to the airports, and hotels. Fitness center and spa pretty small but has excelent service and classes The diferent restaurants options were very nice and we had great food Experiencies, and rafles breakfast buffet always fresh and good tasting. The photos.... lovely, The best packages, I always keep all, the best memories. The ship and the social áreas at the best conditions, and very confortables. Our best experiencie at the Mediterráneo, I would like moré days at sea to enjoy the beautiful ship and the activities in board, aré so many , to all ages. Wonderful vacations. Read Less
Sail Date June 2017
We just returned early this morning from Venice, and an 11 day Holy Land cruise with Norwegian. Amazing itinerary: Israel, Crete, Cyprus, Rhodes, Split, Montenegro. Trip of a lifetime. We loved the ship food. I especially loved the ... Read More
We just returned early this morning from Venice, and an 11 day Holy Land cruise with Norwegian. Amazing itinerary: Israel, Crete, Cyprus, Rhodes, Split, Montenegro. Trip of a lifetime. We loved the ship food. I especially loved the Southern biscuits and wings in one of the eateries, plus the buffet always had something for everyone. Our favorite was the dining room food, for lunch and dinner. The entertainment is top notch. The group Acora is West End experienced. I was amazed at their professional performance. My favorite is the ship dancers. They are AWESOME, young, incredibly talented. There is only one (big) gripe we have. For one of the first times, we splashed out big for the excursions into Jerusalem, Israel, Crete, Cyprus. We usually do things ourselves to save money. Anyway, we were EXTREMELY DISAPPOINTED how they rounded us up EARLY to be there. And wait. Our leaving times came and went. This wouldn't have been so bad IF they added these times back on, but of course they didn't. On average we left 1/2 hr. late, sometimes later. One day: 3 hours drive to Jerusalem. 2.5 hours in the city, touring. ONLY 1/2 HR. SHOPPING AND ALONE TIME!!! Not enough! Then 3 hrs back. Returning way before we needed to be. Very disappointing. On the Cyprus cruise, bus 1, the guide, a petite, mature woman who said she had been a guide for years, spoke very rapidly, non stop, and put the accent on the wrong syllables in her heavy accent. Consequently, we couldn't understand half or more of what she said. She also NEVER seemed to draw a breath. Or take a pause, which she sorely needed to do. Talking non stop for over an hour to our destination was overwhelming because we couldn't understand her. P-LEASE GET GUIDES WHO DON'T HAVE HEAVY ACCENTS. I asked another woman on the cruise if she could understand the guide. She diplomatically said, "I don't do good with accents". She was from CA. We are American expats living overseas and do ok with accents. But this tour guide spoke like a kamikaze. Read Less
Sail Date April 2017
We chose this cruise because we had never been to Morocco, the Canary Islands or Madeira. The ship and crew were fine but having paid up front for the Ultimate Drinks Package and Gratuities I was amazed to find if I ordered a tea or coffee ... Read More
We chose this cruise because we had never been to Morocco, the Canary Islands or Madeira. The ship and crew were fine but having paid up front for the Ultimate Drinks Package and Gratuities I was amazed to find if I ordered a tea or coffee in a restaurant or cafe I had to pay for it. If that wasn't bad enough the stupidity of charging for a coffee but NOT an Irish Coffee beggars belief. Want a bottle of water? $7!! Internet, $1 a minute or £30 a day! When I wanted to acquire some more cash I was told there was a ten dollar standing charge! The cabin with a balcony was rather small and I doubt some really large people could even get into the toilet. Very little storage space apart from a large wardrobe. Though it had a coffee percolator we Brits like our tea and for a proper brew you need BOILING water which was not available either in the cabin or the Buffet Restaurant. The food in the Buffet Restaurant was okay and was excellent in the restaurants, except for the Italian, I did not think anyone could mess up Lasagna but they did. Drinks were incredibly expensive so I was glad we had paid up front but imagine my surprise and disgust when having paid Gratuities up front there was a place on all my bills for EXTRA TIPS!! The entertainment was not bad but certainly not great, far too Continental for our taste and charging $10 for a game of Bingo is "Having a laugh"! The trips out were fine and we enjoyed all four. However just to put the "Tin Hat" on the "Bug Bears" the bus taking us to the airport to go home parked at least half a mile from Terminal Twp at Barcelona. Will I cruise again? Well if Ocean Village were still going "Yes" but I will not be cruising with NCL again, all they seemed to want to do was squeeze a bit more money out of us, everywhere we went there was someone wanting to take our photo, at $25 a go we declined. All minor things I suppose but far too many to forgive. Read Less
Sail Date March 2017
sailed on 12/3/2017 for 10 nts in inside cabin 9025. Cabin was ok if a little cramped and slightly in need of updating. The food and entertainment on this ship were excellent compared to the Celebrity/Carnavil and rccl cruises we were ... Read More
sailed on 12/3/2017 for 10 nts in inside cabin 9025. Cabin was ok if a little cramped and slightly in need of updating. The food and entertainment on this ship were excellent compared to the Celebrity/Carnavil and rccl cruises we were on.The biggest disappointment overall was the one excursion we took at Tangier called the Tangier and Fantasia show.This was an awful experience and put us of taking any other ncl excursions.The Hercules caves part was great but this was all tainted by the Fantasia show {a complete rip off} and the walk through tangier which could only be described as scary. Ncl need to speak to their excursion source in Tangier. The entertainment on this ship was excellent with Prism playing in Galaxy of the stars most nights and we were blessed that Otis Williams of Temptations fame was holidaying on the ship and sang his hit song "my girl" on a few occasions. The theatre shows were also very good with the dancers outstanding. Overall a good cruise with a good itinerary tangier apart and we will have no problems travelling with NCL in the future. Read Less
Sail Date March 2017
Just back 2 - 13th Feb around the med. I was a bit worried after reading some reviews but we had a great holiday. The drinks package was the best value we have ever had but this was our first cruise with NCL. We also had 4 specialty ... Read More
Just back 2 - 13th Feb around the med. I was a bit worried after reading some reviews but we had a great holiday. The drinks package was the best value we have ever had but this was our first cruise with NCL. We also had 4 specialty restaurant package and were not disappointed with that either. We visited the Italian and both had rib eye steaks to die for staff very friendly especially Mrs washy washy who is normally disinfecting your hand in the buffet restaurant. Their always seemed to be availability for this restaurant maybe because it is part of the buffet restaurant which is closed off on an evening but looked a felt completely different to during the day. We also tried the French restaurant which was our favourite this was up another notch service and food was fantastic we visited twice. King prawns with potatoes and artichoke in a white sauce and rack of lamb delicious. The lastly we tried Cagneys steak house which was fine but. No outside view at all and not much atmosphere, my husband had steak and I had king prawns on a skewer which was one of the more expensive on the menus but I was not blown away by them. The rest of the holiday we alternated between the Garden room and Windows I liked the garden room because it was smaller but my husband liked Windows because of its high ceilings, both had good food well presented although windows seemed to be hurried and we were out of the restaurant within an hour. On other ships you have an allowance to spend when on a package and then you you pay the difference but on NCL you could have as many starters as you wanted and deserts but only one main but as many sides as you wanted very good value for money. Our cabin was a balcony 11000 on the eleventh floor right at the front and no other cabin to one side which was good. We thought it may be a bit bumpy but it was fine you could slightly hear the music from the Galaxy of the stars lounge but nothing that would disturb you and that's only because we are not night owls. The balcony was small only big enough for too chairs and a very small table. The bathroom could have done with a deep clean if you looked hard enough but the bed was lovely and confortable looked like a new mattress with built in topper it was better than our bed at home. The coffe machine in the cabin was lovely it was nice to have a coffee before you faced everyone on a morning. New carpets had been laid in the main lounge this is a lovely lounge with some seats which ran all the way around the front of the ship with great views and a bit quieter away from the direct music or game shows. The theatre shows were very good and professional the grand finale show elements was fantastic. All in all we had a great time if only the weather had been a bit brighter. Read Less
Sail Date February 2017
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and ... Read More
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and entertaining. Did buy some art while on the ship. Very good Art team on this ship. Not overly pushy and helpful if you decide to buy art from Park West Galleries. This ship gives you the options to stay as busy with activities as you like or just relax. I do suggest that if you choose your time dinning, that you go to Windows and make reservations so you do not have to stand in line. We choose 6:30 every night and never waited to be seated. If you find a waiter you prefer just ask to be seated in his area. If you like steak make sure to eat a Cagney's Steakhouse. Excellent ribeye, fine dinning service. Teppanyaki room, where the chefs perform a stir-fry meal before your eyes is excellent. Small venue only seats 10 at a time. Make reservations ASAP this ones sells out quick. The crew as well as the officers want your cruise to be memorable as possible. If you have an issue to not wait to get home and write a bad review. Go to the management team and talk with them Read Less
Sail Date March 2016
We just returned from a 7 day cruise on the Spirit. We were a little nervous after reading the negative reviews, but it was better than expected! This ship is small and you will feel it moving every where on the ship, front, back, mid, ... Read More
We just returned from a 7 day cruise on the Spirit. We were a little nervous after reading the negative reviews, but it was better than expected! This ship is small and you will feel it moving every where on the ship, front, back, mid, etc....If motion is an issue for you, take that into consideration or come prepared!! We booked two balcony cabins, 11630 & 11632. They were in a great, quiet location on the ship! Very convenient to Raffles restaurant (breakfast buffet) and the pool. Our room steward, Ritchie, was fantastic! Always had a smile and kept our room very tidy and greeted us by name every time he saw us, not to mention cute animal towels. The two negatives in the cabins are: (1) the hairdryers are horrible!! They desperately need to be updated. And, (2) there is only one outlet in the cabins - bring extension cords or power strip. There is a note that says you can't plug a hairdryer in the one outlet. My teenager tried it, twice, and both times the outlet quit working. Ritchie got it fixed quickly! The beds and pillows were very comfortable. The restaurants, for the most part, were much better than the reviews indicated. One restaurant, Shogun Asian Restaurant, was the only one that was bad--and it was very bad. We ate at all of the other restaurants - Garden & Windows were both very good. The French, Italian, Teppenyaki and Steak houses were all very good. We had lunch at the Blue Lagoon one day (fish & chips-fantastic!!). As far as the entertainment, this was the weakest department. NCL's production crew were somewhat talented. However, the magician and comedian were not very good - it was something to do each night and the performances only lasted 45 minutes, so we attended each night. The White Hot Night Party is not to be missed! Pack your white clothes and have fun!! Port stops - Bahamas-we took a snorkeling excursion on Seahorse Catamaran-nice people and fun! St. Thomas-took a taxi to Megans Bay-nice beach, but crowded. Tortola-took a taxi to Cane Garden--again, nice beach, but very crowded! Disembarkation - we chose the "easy walk off" and we were off the ship, through customs, in 15 mintues! Overall, a great cruise!! Read Less
Sail Date March 2016
My family of four just returned from our week on the Spirit. We had inside cabin 5035, one of the extra big cabins featured on the Spirit. We booked this cruise more than a year before the sail date because of the great rate at the time. ... Read More
My family of four just returned from our week on the Spirit. We had inside cabin 5035, one of the extra big cabins featured on the Spirit. We booked this cruise more than a year before the sail date because of the great rate at the time. This is cruise 20+ for my wife and me, the kids have slightly fewer cruises under their belts. We have previously sailed with NCL on the Jewel. While the Spirit is a smaller ship without the bells and whistles of NCL's newer ships, we really liked her. There is a charm about a smaller ship that is refreshing. The ship handled the crowds very well most of the time. Occasionally Raffles buffet would get a little crowded. Mostly the problems with crowds there were from those who we call "wanderers" - people who don't know where they want to go and stop and spin around and then wander slowly toward something that catches his or her eye. Service was generally good. We ate in the main dining rooms on most nights (4 of the 7). The first night's dinner was not good, but the service was fine. The rest of the meals in the main dining rooms were generally pretty good. The service was only bad one night, the last night, when dinner took nearly twice as long as normal (we spent more time sitting waiting for the next course than we did eating the course when it finally arrived). On two nights we went to Shogun. We enjoyed the menu there very much. One night we "ate" at Raffles. We returned around 5:30ish from our St. Thomas excursion, got cleaned up, and decided to go to Raffles to eat rather than try anywhere else. That night every dish, it seemed, was a seafood dish. Most of the family are not seafood eaters, so that night's dinner was a bust. The biggest complaint about the entire trip was the unbelievable plumbing problems and sewage smells we faced on our floor. 5035 is on the starboard side forward. Exiting the elevators there on days 2-7 one was hit with the most outrageous smell of sewage, urine, ammonia, and an attempt to cover the smell with deodorizer. On top of that days 3-6 were marked by periods of a nonfunctional toilet. The kicker was the night that my wife woke too find waste from other toilets had backed up into ours. The smell in the bathroom was unbelievable. Guest services sent a "repairman" and a cabin steward at 3:15 am to "fix" and clean. The toilet never got fixed. We adopted a "flush before you lift the lid" policy to avoid the terror of the toilet contents. We received chocolate covered strawberries and a bottle of wine for our trouble. I'd have rather had them fix what were clearly problems along the lines of plumbing in that section of the ship. Perhaps they cannot do anything about it. I don't know. But I would advise people to stay away from deck 5 forward just as a precaution. Despite those problems, we had a good time on this cruise. We enjoyed NCL more on this trip than we had previously on the Jewel. We would sail NCL again. Read Less
Sail Date March 2016
I love NCL I think they are excellent this was my 5th cruise with them and I'm back on the Epic in August. I found the Spirit an elegant ship, everyone was lovely. We had some great Spa treatments, enjoyed the art seminars and ... Read More
I love NCL I think they are excellent this was my 5th cruise with them and I'm back on the Epic in August. I found the Spirit an elegant ship, everyone was lovely. We had some great Spa treatments, enjoyed the art seminars and auctions and every meal we had we enjoyed, le Bistro and Cagneys being the best. Our cabin was comfortable and our Steward superb little tip keep your cases under the bed it gives you a lot more room. I wouldn't go back to Casablanca anytime soon but Funchal was lovely. The Whale watching in Tenerife was fantastic. Overall we had a lovely spring break and the sun shone, I might not do this cruise itinery again but I would like to cruise on the Spirit again. Read Less
Sail Date April 2015
Despite how my review may sound we enjoyed our 10 days from Barcelona to Morocco and the Canaries. We had the drinks package and the ultimate dining package thrown in with our booking. The drinks package was good but everyone finds it odd ... Read More
Despite how my review may sound we enjoyed our 10 days from Barcelona to Morocco and the Canaries. We had the drinks package and the ultimate dining package thrown in with our booking. The drinks package was good but everyone finds it odd that you cannot get bottled water. We lived on soda water which you could get. Apart from that the drinks package was a great addition. The dining package was handy too. We used Shogun the most as my husband only eats fish and is lactose intolerant plus we found it to be the best. Great choice of veg and meat dishes. You must try the lamb chops I has this every time we went as they were so delicious. The trough for lunch was very much hit and miss and hubby rarely found anything to eat there. Tinned tuna on the salad bar only appeared twice in 10 days and his other fav protein fix kidney beans only 3 times. The one cooked fish dish they did do was in a cream sauce a lot of the time. The entertainment on the ship in the bars was very repetitive. We are in our 40's as were a lot of the guests but we don't want to listen to old codgers singing old tunes every night. How about some modern music a bit more funky. The modern music didn't start till 10.30 in the Galaxy but by then one of the other acts had sent us to sleep. We didn't go to any of the shows as it's not really our scene. The ports were great apart from Casablanca where we didn't even get off and talking to other guests this was the right thing to do. We found 90% of the staff good to excellent and our room steward was lovely. Service in all of the restaurants was slow. Good mix of guest mainly Brits but Spanish, french, German and American also on board. Disembarkation and Embarkation was a doddle.The best ever I think. We had a return flight home from Barcelona at 10.45am and we were at the airport by 8am. We got a taxi which was 39 Euro to the airport and 46 Euro to the ship. All in all we got what we paid for with this cruise but it's not up there with my fav cruiseline Celebrity which I think I would pay a bit more for. Read Less
Sail Date March 2015
Living in Torrevieja in Alicante Spain, we deserved a much needed holiday not having one for the last five years. We booked a last minute cruise package through Logitravel on the Norwegian Spirit. We decided on driving our own car to ... Read More
Living in Torrevieja in Alicante Spain, we deserved a much needed holiday not having one for the last five years. We booked a last minute cruise package through Logitravel on the Norwegian Spirit. We decided on driving our own car to Alicante train Station and letting www.parking10.com look after my car for 10 days in underground secure parking. So at 8,30 am 26th of March we met them at Alicante train station at the terminal. Trains in Spain run on time, our train was ready to leave Alicante to Barcelona at 09,20 am. Train tickets 23 euro each. Arriving in Barcelona at 14,00 hrs. we jumped in first taxi to the Port of Barcelona, 4 people and 4 large cases was 20 euro to the port. Check in with NCL not the best ever, queued for a while, people in front had no idea. Once we were at desk it went quick as we booked in online first. At this point they register a credit card one card per room! (I will get back to this later) Checked in room card in hand we made the long walk onboard! Washy Washy Happy Happy is the cruises hygiene motto. As we booked last minute we booked the cheapest longest cruise possible I will tell you the amazing price we got at the end. We booked two inside cabins on deck 10. when we got to the cabins I wasn't disappointed, they were compact but had everything a balcony room had except the sea view and balcony. Well the rooms are only for sleeping in. So now the confusion starts drinks package or not? So with a bit of haggling I got a bottled wine package 8 bottles of my choice for $254 and a ultimate drinks package for the wife $626! The kids 17 and 18 were happy with soft drinks packages $84 dollars each package. Total $1046 dollars all drinks paid in advance. My wine was 40 dollars a bottle purchased individually so automatic saving of $66. The kids only had to drink over two pepsi's a day to cover their outlay. That's easy to do! Now the ultimate drinks package is $626 the catch is each person must purchase one so the question is “is it worth it” well yes the wife managed to drink $1108 so saving 482 dollars. Average drink price for one wine was 11,50 dollars. To break even on drinks packages you need to drink 6 wines or beers or whiskeys a day every day for the full 10 days even on shore days! Drink more than 6 alcoholic drinks per day per person and your in profit. A very sore point for me was that the Euro and the Dollar were $1 = 1€ ! The Norwegian Spirit is not a big ship but is adequate, we explored from top to bottom on first day at sea. We found the places where we wanted to be and stuck to going to those places. Next big decisions to make where what trips to go on? Our Itinerary was Barcelona, Sea Day, Casablanca, Sea Day, Madeira , Sea Day,Tenerife, Lanzarote, then Malaga, Sea day then Barcelona. So Casablanca alone or on coach trip, coach trip seemed the safest option. Madeira coach trip, Tenerife whale watching on a catamaran boat , Lanzarote coach trip, and Malaga do our own thing! So another $440 dollars each spent. Our favourite evening Restaurant was Windows (included in price) we tried The Garden but didn't like it, we tried Cagney's Steakhouse but this has a $35 dollar a head surcharge. Yes it was worth it it was lush! Breakfast was divided between no stress Windows Restaurant and very Stressful Raffles Court Buffet style restaurant! If you go to Raffles get you table first, put your juice and tea on it then go to get your food, do it the other way around and you will be walking for miles carrying plates of food. Trust me I had a full English breakfast every day. So we liked Henrys Pub for cocktails before dinner. We liked shopping in the Atrium. We liked Galaxy of the Stars for bingo, dancing, quizzes etc. plus it was a very front of ship so great to chill and relax! We liked the casino and we enjoyed the Maharanis disco late night on the NCL white night! Sea days our days were filled by moving around the ship following the entertainment guide in the magazine, when nothing took our fancy time to sunbathe next to the outdoor pool and take the odd jacuzzi or two. Pool was far to cold for us in March! Positives around the ship, great staff, great food, ok entertainment, not to busy, clean. Negatives around the ship, guests wandering around with no idea where they are or where they are going, guests stopping to chat in middle of food hall walkways, kids where running everywhere and no one told them off, noisy people in quiet areas. The trips, actually good value for money, if you go in taxi yourself you will pay just a little less but by the time you have paid for attractions and tipped your driver you will have paid more. Ok we paid just 500 euro each for the 10 day cruise but there is and extra 130 euro to pay in tips so 630 each for 10 days. On top of that the trips, drinks packages and very little spends whist ashore! A must is travelling back in style, so first class renfe train from Barcelona to Alicante 66 euros each. Includes the VIP suite in Barcelona for a few hours eating and drinking for free, free wifi and chargers. On the train back we got breakfast and lunch as well as free alcoholic drinks! Great way to end the holiday! Read Less
Sail Date March 2015
This was a last minute cruise with a cruise line I'd never heard of so my expectations were not too high.We had a drinks package and 200 dollars credit included in the deal, which was very reasonable.Three of us shared a cabin, which ... Read More
This was a last minute cruise with a cruise line I'd never heard of so my expectations were not too high.We had a drinks package and 200 dollars credit included in the deal, which was very reasonable.Three of us shared a cabin, which also kept the cost lower. In the last 8 months we had cruised with Cunard on the Queen Elizabeth, and on The Celebrity Milennium, and both were awful.When we boarded this ship it looked a little dated and there wasn't tons of space in our cabin, but after the first day we were wowed.The evening shows were the best I've ever seen at sea, there was entertainment all around the ship of a really high standard.There were even matinee shows on sea days.The restaurants were good, but lacked a little variety sometimes. I was a bit disappointed that 6 of the restaurants carried a cover charge too, but we found the "free "restaurants were adequate, and the quality of food was always good. The Blue Lagoon also had 24 hour meals and drinks. The overall atmosphere on board was warm and friendly and it was clear that guests were important( rather than an inconvenience as on some ships).Almost every port had a free shuttle bus to the city/resort and no one ever pushed excursions.In fact you had to go to the excursion desk to find out about shore excursions and they were never pushy- just helpful.The atmosphere was relaxed and there was no requirement to dress up, though many of us did.We will definitely start by looking at NCL first when we next book a cruise later this summer. Read Less
Sail Date March 2015
First of all - the positives. The cabin was clean and comfortable, although showing signs of wear. The cabin steward was friendly and helpful, as were all the staff. Our excursion to Casablanca was great, the highlight being the Hassan ... Read More
First of all - the positives. The cabin was clean and comfortable, although showing signs of wear. The cabin steward was friendly and helpful, as were all the staff. Our excursion to Casablanca was great, the highlight being the Hassan II mosque. At Funchal and Santa Cruz we did our own thing. Lanzarote was interesting, but the visit was hurried and uninspiring. Recommended: Look out for the Wine package, which is a really good deal. Pick up a leaflet at the beginning of the cruise, either from Customer Services or a wine waiter. Gives you a generous discount on either 4, 6 or 8 bottles of your own selection. Re the dining experiences: all the food was good. Raffles buffet offered a great selection but, predictably, it was overcrowded, noisy, and all rather chaotic. Our preference for breakfast was Windows - but this was where they let themselves down. The menu is great, but the service was awful. On more than one occasion, we waited nearly an hour for the food to be served. And forget poached eggs or Eggs Benedict - hard as rocks (even when we asked for soft eggs). Also disappointing, Windows either closes or has restricted times on 'port days'. Windows Main Dining was excellent for lunch though, which was good news as (unlike the Jade) Blue Horizon and Harry's Pub venues are both situated in the corridor! Walking traffic passing through all the time, at very close quarters. For dinner, we had much better and quicker service in the Garden Main Dining Room, which doesn't make much sense as I believe they share the same kitchen. Similarly, the location and size of Champagne Charlie's is unwelcoming and awkward. On both the Jade and the Dawn this piano bar was a delight. At the risk of sounding like a cheapskate, our main niggle was the service charges (now 18%), not only on all the drinks (including the mini-bar!) but also on the already hefty supplement applied to the Speciality Restaurants. The Bistro is lovely, and I was tempted by the Trattoria. But it felt like a rip-off. I have never had a problem with the $12 per person, per day gratuity charge (now $12.95). It is a fair way to ensure that ALL the staff get their rewards. But I feel that this should include bar staff - the service charges on drinks in the bar and at the table make no sense. It makes even less sense when applied to the mini bar in the stateroom, and the supplemented restaurant charges. So, a decent holiday. But it is a shame that much of what we remember is being "nickle and dimed"! Read Less
Sail Date March 2015
Think twice before they set sail Apart from the entertainment really unpleasant and boring. The food is repeated if you did not eat on Sunday will get it on Monday and so on Terrible staff ratio, the rooms are small and close ... Read More
Think twice before they set sail Apart from the entertainment really unpleasant and boring. The food is repeated if you did not eat on Sunday will get it on Monday and so on Terrible staff ratio, the rooms are small and close together, Stink services, two days did not clean the room, Most of the day if you do not go down to threaten boring, The pool buy 3 days during the cruise, Limited Time threaten decline shame, If you want to see a good show go to the theater! Read Less
Sail Date February 2015
This was a different type of cruise experience - our first time on NCL. Overall, it was a good cruise experience and we’ll cruise with NCL again. As seasoned Carnival Cruisers (Platinum members), our experience in a “nut shell” is ... Read More
This was a different type of cruise experience - our first time on NCL. Overall, it was a good cruise experience and we’ll cruise with NCL again. As seasoned Carnival Cruisers (Platinum members), our experience in a “nut shell” is as follows: The NCL SPIRIT is an older, smaller ship. Overall the ship is clean and well maintained. Our cabin and balcony were - condensed in size compared to other cruise ships we’ve been aboard. Dining is your choice, push-shove buffet, sit-down dining room or up-charge specialty restaurant. NCL pushes their up-charge specialty restaurants ($15 to $30 extra). Don’t want to spend the extra $$$s? Then go to one of the two complementary sit-down dining rooms - Gardens or Windows; but be prepared to spend some time. On average, it was 2 to 2-1/2 hours in either of the regular dining rooms for an evening meal and for lunch in the Windows an average time of 1-1/2 hours. The food is decent - normal cruise menu, but efficient service does not exist in these two locations. This must be NCL’s way of encouraging consumers to pay the up-charge for better service in a specialty restaurant. The NCL Sponsored Tours/Excursions were priced comparatively to other excursions. We booked NCL excursions at each port. Granted, you could possibly get a lower price on your own in port, but we prefer the security and service of using a ship sponsored tour provider. All four tours were enjoyable and worthwhile. In Casablanca it was the “CASABLANCA HIGHLIGHTS & HASSAN II MOSQUE” tour. In Arrecife, Canary Island we did the “FIRE MOUNTAINS & CAMEL RIDE”. Moving on in Santa Cruz, Tenerife it was the “NORTHERN ISLAND VIEWS & LOCAL FLAVORS”. For Malaga Spain our choice was the “GIBRALTAR ON YOUR OWN” upon arriving in Gibraltar we choose a local tour of the ROCK for 20 Euros each, but well worth the money and time saved. Shipboard Entertainment – Average shows - nothing special. Alcohol beverage service aboard ship is a tad bit more expensive; we waited until we arrived in port to enjoy our choice of alcohol beverage. Overall a relaxing and interesting cruise; and YES we plan on cruising on NCL again. We have set our sights on the Greek Isles and may sail on the Jade later this year.   Read Less
Sail Date February 2014
Save your money..... Experienced the following on the cruise: 1. On the 1st evening we returned to our room after dinner to find a note stating that contraband had been found in our luggage and we would have to go to theater to meet with ... Read More
Save your money..... Experienced the following on the cruise: 1. On the 1st evening we returned to our room after dinner to find a note stating that contraband had been found in our luggage and we would have to go to theater to meet with security and retrieve our luggage. Immediately I know that it is for the wine that I had brought with me. I had full intentions on paying the corkage fee.... However, I wish that we would have been informed so that we didn't have to go through this process. After waiting for over an hour for our turn to meet with security and were able to return to our room with luggage in tote. 2. Returning to our room on the 2nd day we discovered that our electrical outlet was not working. I called down to guest services to report the issue and they said that they would send a housekeeping supervisor. After waiting 30 minutes I called back and inquired if someone would be coming soon because I needed to utilize the outlet to get ready for our dinner reservations. The agent at the desk said that the outlets do not accommodate European plugs and they do not offer convertors. Clearly by my voice you can tell that I am from the United States so there is very little chance that I am trying to plug in a European flat iron. After talking to the desk agent I am more than frustrated. I felt like I had to argue with her to get her to understand that the standard outlet is not functioning and we need someone to come fix it. Finally after the 2nd call and a wait of 50 minutes a gentleman from the maintenance came and was able to access the panel in the hallway to rectify the issue. 3. One of the evenings I had gotten up around 3:00am to utilize the restroom and upon flushing the commode it made a very loud noise. I certainly didn't think anything of it because they are loud to begin with. However, when washing my hand the water turned brown and some sort of black substance came up in the commode. I immediately went to the closest public restroom to wash my hands only to discover that the water in the restroom was also brown. I returned to my room and used the bottle of water available for purchase at the price of $4.50 to wash my hands. I called down to the desk to report the issue and got no answer. With the uncertainty of what I just had on my hands I thought I better just go to the desk. The gentleman at the desk said that they were changing filters in the filtration system and he thought that it was just rust. He said not to worry that we could start using the restroom in about 10-15 minutes. Well I certainly hope that it was rust. The thought of having waste come out of the sink is disgusting. Maybe in the future the guest should receive a notice this process is going to take place with a time frame. I can't imagine being in the shower during this time. 4. One of the mornings we woke to an announcement being made from the Captain. Apparently overnight the ship had faced some electrical difficulties and the generators had been used for back-up. I have never really felt unsafe on a NCL ship. However, I think with all of the paperwork and notes that are placed in your stateroom this was definitely an occasion that deserved a written explanation. I had asked several employees and they seemed like they didn't know what I was talking about or were not allowed to discuss the issue. 5. On our stop in Cozumel we had booked and paid in advance for a beach break shore excursion. The morning of we had set 2 wake up calls. One if we decide to eat breakfast and the other if we were going to skip breakfast and sleep in. Well we decided to skip the 1st call and sleep later. Unfortunately we never received the 2nd call and we missed our excursion. I called down to the desk and once again and received no answer. After getting ready we went to the desk and informed the Front Desk Supervisor what had happened. She said for us to wait one moment and she would return. She came back with a log and basically argued with us over the wake-up call and stated that we did acknowledge the 1st call so there wasn't much she could do except document it and pass the information on the shore excursion manager. She never apologized or seemed empathetic. I wasn't really expecting a refund, just the acknowledgement and an apology would have been just fine. Upon walking away from the desk a member of management asked if they could help me and finally I felt like someone truly cared. He immediately gave us an adjustment for the excursion and sent us champagne and strawberries. I have to say that he was one of the few employees that deserved the friendliest ship award that everyone had been talking about. 6. On the final day at sea the pool was closed for the entire day due to a child having an accident. On this particular ship there are only 2 pools. One clearly marked for adults and one for children. To prevent the adults not having a place to swim maybe the ADULT only policy should be enforced. 7. The last evening of our cruise we ordered room service. We waited over an hour and it never came. We finally went to bed. 8. Also, on the last evening we had another issue with the commode. It became stuck and was constantly flushing. We reported the issue and someone from the housekeeping team came and fixed the issue. Read Less
Sail Date March 2012
We were traveling in a group of 12 people ranging in age from 15 to 52. We all are non drinkers, but do like to dance and have a good time. We arrived the day before our embarkation at the Quality Inn and Suites in Gretna, LA. This ... Read More
We were traveling in a group of 12 people ranging in age from 15 to 52. We all are non drinkers, but do like to dance and have a good time. We arrived the day before our embarkation at the Quality Inn and Suites in Gretna, LA. This hotel offered a park and cruise package for 4 people at a cost of $145 tax included. The hotel well served its purpose and provided a good breakfast. Algiers Point Ferry is only about 3 miles away and will drop you off at Canal St., to view New Orleans. The parking at the ferry was $10. We toured the downtown area of New Orleans and eat a late lunch at Mother's. The food was incredibly good! Some in our group and Po boy's and I had the fried oysters, turnip greens, and potato salad. The turnip greens were the best that I have ever eaten. We also went to Cafe Dumonde's for beignets and they were awesome! Embarkation day= We took the 9am shuttle to the port and waited until about 1015am to start the boarding process. For some reason they did not let anyone on until about 1200. Once boarded, we went straight to our rooms to drop off our carryon's. My wife and I stayed on the 5th floor in a porthole room and my teenage boys stayed across the hall. The rooms were plenty spacious and very clean. We did ask for foam to make our beds more comfortable. We then went to Windows Dining room and had calamari, steak, and cheesecake! 1st Sea day= The women in our group spent the day sunbathing and the men played ping pong, basketball and hit golf balls. Each night of the cruise we all would meet at Windows for dinner. Cozumel= We docked at 8am and took taxis to Paradise Beach. The beach chairs were $2 and inflatables were a $12 bracelet. Our group enjoyed the time here, but decided to eat lunch on the boat. After lunch we shopped around the port area and went back to the boat. Belize= We reserved cave tubing with cavetubing.bz, so was in a hurry to get off the boat. Tendering was fairly quick and we were on land by 9am. The guys at cavetubing.bz done a fabulous job and was half the price of a ship excursion. Lunch was included and toured the caves for $45pp. Roatan= This was the most beautiful country side that I have been to. Tendering did take awhile, but was well worth the wait. We took an Island tour for a negotiated price of $15pp. We asked our drive to take us to Pirates of the Caribean zipline. We got a group rate of $55pp and had a very good time. We then shopped the street leaving the port area and found some very good bargains here. T-shirts were only $5 each. Roatan was a beautiful area with a very low crime rate. It would be a wonderful place to retire! Costa Maya= We had reserved chairs at Tropicante. After a $2 pp taxi ride, Steve met us and showed us to our chairs. Half of our group got massages for $25pp an hour, and the other half went snorkeling for $20pp an hour. The food and drinks were very reasonable and excellent quality! This was our most relaxing stop. There was some very good shopping along the beach. My wife bought many dresses for $15 each. 2nd sea day=The women mostly sunbathed, while the men participated in shuffle board, ping pong and basketball. Debarkation= We chose to do self debarkation and was off the boat by 8am. We did have to wait on the hotel shuttle for about 30 mins, but everything went great. Summary= Food= We ate at Windows Dining room every night and the service was very good. I do like the freestyle dining very much. I really like the selections better on Carnival, but there was some good nights here. We ate breakfast and lunch at Raffles almost everyday and it was very good for a buffet style meal. I stopped by Raffles a few times at night after supper. I loved the crepes and chocolate fountain. Shows= The shows were very good, with the exception of the Magic Show. We watched the Welcome aboard, acrobats, comedian, Cats in Pajamas and Elements. Each one was very good. Entertainment= The entertainment is more geared toward the older crowd. I wish they would have more dance parties around the pool at night. The karaoke was held in Henrys pub and the venue was way too small. The piano bar is by the atrium and lacks the intimacy that most have. I loved the White Hot Party and some of the other dance parties, but they really do need to be held outside, for more room. Rooms= The rooms were fine, except for the hard beds. But, after a request for foam on the bed, they were sufficient. The stewards that we had were wonderful and supplied our every need. Read Less
Sail Date March 2012
I will begin this review by saying that I have traveled NCL before departing out of NYC and was not impressed. I was bored out of my mind on sea days and felt that the food was lackluster - at best. I was hesitant to select this cruise, ... Read More
I will begin this review by saying that I have traveled NCL before departing out of NYC and was not impressed. I was bored out of my mind on sea days and felt that the food was lackluster - at best. I was hesitant to select this cruise, but gave it the benefit of the doubt because it was leaving out of the magnificent port of New Orleans and it was the tail end of Spring Break, so I didn't think we would be subjected to such ridiculous sea day activities like fruit carving and napkin folding. My group and I arrived at the port before noon and since I have ridden on a Norwegian cruise before, we didn't have to wait in the long standard check in line, but got sped through priority boarding (Sweet!!). After checking in and getting key cards, we had to sit for less than ten minutes. They called us to board and the ship was stunning. Unlike the standard garish cruise ship décor, the Spirit was very understated and classy with very nice details all over the ship -- asian inspired sculptures and carvings all over the ship and on each stairwell landing. The main atrium where you entered was open for five floors up and they had faux windows with silk vines in window boxes under each. We immediately signed my 16 year old up for the soda card and signed ourselves up for a pub crawl on Monday afternoon (five bars with at least five drinks for $25). We got a schedule and a ship map and walked around -- going first to lunch at the buffet and checking out the pool. After lunch, I signed my son into the teen club and visited the spa for a spa tour and did an orientation on freestyle dining. I'll get into a rant about that in a minute. There was a lot of stuff scheduled for that first afternoon and it was a little overwhelming and just impossible to get to everything you wanted to do. Around 3:30, we got to go to the room, but our luggage wasn't there yet. We settled in a little and then it was time for the emergency drill. After the emergency drill, we were able to chase down the porters that were delivering the luggage and point out and retrieve our own luggage and lug it to our rooms. The inside rooms on ships are always small and this was no exception. However, usually when there are four people to a room, there are two sets of "bunk" beds on each side of the room. In this room, there was only one lower bed on one side, an upper and lower bunk on the other side, and a pull out mattress from under the bunks. I don't understand why there weren't two upper bunks. Had I been aware of this set-up when I was booking, we probably would have booked two seperate rooms. Then, because the ship used to sail in the far east before NCL bought it, there was only one standard US outlet and two foreign outlets and the hairdryer in the bathroom blew nothing more than a gentle breeze which wouldn't even dry your hands. Absolutely useless. Since the electricity running through the rooms couldn't accommodate the wattage of American hair dryers, you couldn't even bring your own. I liked the set up of the bathroom. The shower seemed roomier than on other cruise ships, and there was a glass door rather than a useless curtain. Because of this, all of the water was contained when people showered and didn't soak the rest of the bathroom floor. Another thing I didn't like was that the bathrooms are equipped with dispensers for shampoo and shower gel and usually it's shampoo/conditioner, but this was only shampoo. After sitting in the pool or hot tub or swimming in the sea, hair gets lots of knots and it's impossible to get those out with shampoo only. -- no iron in the room. You had to ask to borrow one. Other than that, the room was fine. There were a good amount of hangers in the closet, and we each took a closet cubby and a drawer for clothing storage and there were shelves in the bathroom around the mirror. The light in the cabin was terrible for makeup application. Carnival supplies a lighted, swing-out magnifying mirror in the bathroom, and I did miss that on this ship. We were able to store our suitcases under the bed, so that helped keep the room tidy too. NCL pulled a sneaky move and offered lobster in the two main dining rooms on the first night. Usually people are getting acclimated to the ship and finding the restaurants, going to "one time only" shows, and that sort of thing the first day, so they don't make it to the main dining room for dinner the first night. As a matter of fact -- NCL was sneaky about their lobster service all the way around. They actually make a point to advertise that lobster is served at least once during every cruise in the main dining room and appears on the menu in all of their specialty restaurants. Those are facts -- but to serve lobster when most people still haven't found the main dining room is mean and sneaky. Also, in the specialty restaurants (for which you need reservations and have to pay a fee between $15 and $25 per person), lobster was offered for an additional $10 surcharge. To summarize the rest of the ship experience, I believe I got to try almost every free food that they offered and it was all generally good. Not the best meals I ever ate, but very few things were just gross or lame ("stone fruits" as an appetizer at dinner one night was four grapes cut in half, two quarter pieces of a rotting plum, and a couple dried apricots with a garnish of mint sitting in purple water(really???)) Because most of the staff is asian, the desserts mainly had the consistency of jello. Even things like apple pie or cheesecake wiggled and jiggled. That got pretty tiring really quick. My boyfriend and I had a date night dinner in the French restaurant one night ($20 per person) and it was gross and a waste of time and money. He got a wild mushroom soup as an appetizer which was the best thing both of us ate that night. I got "Les Quatre Cornets", which ended up being two teaspoons of four different kinds of salads (three of them tasted gross) in mini waffle cones. For dinner, I got a pork loin which was edible but not spectacular. I think my boyfriend got lamb chops. For dessert, I ordered crème brulee, which was good except that it was the same crème brulee I had the first night in the main dining room for free. My boyfriend ordered chocolate fondue, which was really some pieces of fruit and little pound cake cubes and a "pot" of cold chocolate which had all actually come from the buffet's chocolate fountain, which they served every afternoon and evening for free on the pool deck. Chocolate fountain is not the same thing as chocolate fondue. Why were we paying for things we could eat around the ship for free? Another problem that cropped up is that, since you eat dinner whenever you want instead of having a scheduled dinner time like on other cruise lines, we never made it to any of the shows. My son saw most of them with the teen club and liked them. We did the pub crawl, which was a lot of fun. We did a murder mystery luncheon on the last day presented by the Second City improv group, which was also lots of fun. There was a place to view the bridge and the captain steering the ship, which was awesome. There was a lounge at the front of the ship where you could sit in chairs or on window seats in the air conditioning and just look out at the ocean through the floor-to-ceiling windows. That was amazing. We tried to visit the fitness center once, but it was packed and really too small to be useful. My son used the teen club to meet people in the beginning and played free video games there in the afternoon, but he said the nights when they were supposed to have dance parties were lame because they didn't play radio music. Instead, they played things like the Pokemon and Sponge Bob theme songs. This club is specifically for kids 15-17 years old - Why wouldn't they play radio music? There was a chocolate buffet one night, which was nice but not the most extravagant that I've ever seen. NCL had lots of scheduling conflicts. They would plan events all around the same time so that you had to pick and choose what you wanted to do and couldn't do everything that interested you. For instance, there was a comedy show scheduled to start at the exact same time as the chocolate buffet. I would have liked to see the comedy show, but I had to pick. There was a second pub crawl scheduled for the exact same time as the murder mystery luncheon. Same issue. That type of scheduling conflict happened every single day. You couldn't do all of the things that interested you, and then there were hours on end with nothing scheduled at all. They probably do it on purpose to keep attendance at each thing within manageable limits, but it ends up making you feel like you didn't get your money's worth. We had an issue with beach towels too. If you don't bring beach towels back to your room to be picked up by the room attendant, you get charged $25 per towel. You spend the day at the beach or pool and bring the towel back before dinner and leave it on the bathroom floor. The room attendant takes it that evening when conducting turndown service, but room attendants only carry around beach towels in the morning, so that used towel never gets replaced. You ask for another towel the next day, and it appears as though you are asking for an additional towel rather than asking to replace the towel they took away the night before. I don't steal towels and I don't want to have to be paranoid that I'll be accused of stealing towels. If they are going to take the dirty towels at night, they should be replacing them immediately. This caused a conflict on our port days too, because then we had to track down the room attendant to ask for new towels before we left the ship and that wasn't always easy to do. We also had an issue with people putting books or towels on lounge chairs on the pool deck and then disappearing for hours on end. The last day, we got up early and went up to get some sun. About two hours later, two middle aged women came up and started fussing and pulling empty chairs all over the deck beside us and my boyfriend actually heard them complaining that we "must have gotten up at 6am specifically to steal their seats". What the hell? Then, after all of the commotion and shifting of chairs and settling in after grumbling, they had the nerve to set their stuff down and leave for a scheduled spa appointment. I know that sort of thing happens on all ships, but cruise lines should crack down on that, because it ruins everyone's vacation. They should confiscate unattended items after 15 minutes and people should have to pick them up at a lost and found. When we were finished sunning, there were tons of vacant lounge chairs, but none without someone's personal effects on them. Ridiculous. The ports were all fabulous, and I liked NCL's selection of shore excursions. Overall, I would plan another NCL cruise, but I will never eat in another one of their "specialty" restaurants. Read Less
Sail Date April 2011
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 3.5 3.6
Shore Excursion 3.5 3.7
Enrichment 2.0 3.2
Service 5.0 4.1
Value For Money 4.5 3.8
Rates N/A 4.0

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