3 Norwegian Spirit Luxury Cruise Reviews

After 2 amazing days in Rome, my wife and I set out on the NCL Spirit for an 11 day adventure to Greece, Malta and more of Italy. We booked an aft facing penthouse suite with large balcony not only for the space, but the service that was ... Read More
After 2 amazing days in Rome, my wife and I set out on the NCL Spirit for an 11 day adventure to Greece, Malta and more of Italy. We booked an aft facing penthouse suite with large balcony not only for the space, but the service that was promised. This ship does not offer a "Haven" experience, but suite guests get some similar perks. We have sailed in a Haven room before, so we can give an honest comparison. Without the Haven amenities on this ship there is not a dedicated dining room and lounge area to enjoy besides the steak house for breakfast and lunch. For dinner you are on your own unless you buy extra meals in the specialty dining rooms. This cruise came with 4 nights of specialty restaurants and we purchased 5 more. Before we sailed this seemed like a good idea but the only 2 good restaurants to eat in that could be reserved early was the French Bistro and Cagney's Steakhouse. The food and service was very good but grew tiresome by the end of 11 days. Other areas on the ship served decent food and didn't cost any more money. Suite guests also have the services of a concierge and a butler. This was the same service Haven guests have on other ships but there is no one specific place to go see either person. Instead you can call. Every time we called either person, they immediately answered and took care of us. In particular, our concierge Monica was simply outstanding! We had a problem with all of the amenities we had received with our cabin purchase and she took care of the issue within an hour of my call to her. We changed reservation times on more than 4 occasions and she always got us a table when we wanted it. She was the best part of our suite perks for sure. In short, we feel you cannot compare the Suite experience with the Haven experience. The exclusivity of the Haven is far above and the cost is definitely higher as well. Here are a few examples... At embarkation, we were given a #7 boarding card and had to ask if suite guests get priority. Of course our documents were checked properly and we received a #1 boarding pass. We then had to ask if there was a section in the waiting area for suite guests as well after we were told to sit anywhere and wait for # 1 to be called. This was all wrong because there is an area for Owners suite and Penthouse suite guests to check in. Unfortunately some of the staff were not aware and it did not make us feel like we were getting the exclusive treatment that was sold to us. The issues mentioned above that were fixed should never have been issues in the first place. When you book a cruise and get a price that includes all of the extras you check off, like Ultimate beverage package, Shore excursion credits, WiFi and Specialty restaurants, you should not have to go to anyone and wonder why you are being charged at the bar, dinner and WiFi. Seems like something got missed and if we didn't have a concierge to help, we would have spent a lot of time in line trying to fix it ourselves. The priority you get in each port of call is a nice perk for suite guests. If you have a booked excursion, you meet in Cagney's instead of the theater. You get off first and then wait for everyone else on your tour on the bus. Haven guests have it a little nicer in that they are escorted in a private elevator on and off the ship avoiding crowds of people. On this ship, the room we had was very nice. Some of the furniture is getting a bit dated but there was plenty of space and the bed was very comfortable. We were in cabin 9210 and a few evenings when the ship is at full throttle, the vibration and noise could be bothersome to some people. My wife and I did not mind too much. At normal cruising speed, it was fine. Current photos of this cabin are attached. We could not find any current information leading up to our cruise so we hope this helps. As far as the ports are concerned, this cruise was fantastic! Even though we did not call Santorini due to the lift not working on the island, we were able to visit some amazing places in just 11 days. Athens, Mykonos, Rhodes, Chania, Valleta, Messina, Naples and Livorno round trip from Rome. Simply amazing!! Read Less
Sail Date April 2019
What an experience...crew, staff, entertainment, food, fellow passengers all A One.. we took part in the Chefs Table, and bought the ultimate Food and Drink packages...highly recommend. We flew out of Toronto to Venice where we met the ... Read More
What an experience...crew, staff, entertainment, food, fellow passengers all A One.. we took part in the Chefs Table, and bought the ultimate Food and Drink packages...highly recommend. We flew out of Toronto to Venice where we met the Norwegian Spirit..we had a suite and adjoining balcony room. On shore check in was smooth as silk..well organized and as we were Priority we met our Consierge, Omar and assistant Lovely..a nice cild beverage then onboard..the suite and room were perfect with the shared common area with flat screen TV sofa coffee espresso maker and daily treats.. had time to sight see and have a fabulous dinner then of bang on time..The Spirit ran like a Swiss watch. the meals were excellent with variety and quality..the Chefs table was an experience! i took part in the karaoke contest while my niece and her son enjoyed the casino..she won the slot contest!! Got to meet several of the entertainers first hand and they are just an extension of the PR team..spectacular..Patricia Watson, piano and vocals, was kibd enough to have me join her for a number or two almosr every night in Champagne Charlies or HenrysPub..the Beatles tribute band, were uncanny and personable. Two youngsters who stepped in and helped me find some Robitussin while in port, Lauren and Josh...these two are ALSO entertainers not staff per se. Our consierge and butler and room attendants all superlative.. HIGHLY recommend this smaller more intimate sized ship...The Spirit is aptly named. Read Less
Sail Date September 2015
We loved our cruise (NCL Spirit "Twelve Day Grand Mediterranean from Barcelona"--June 12-24, 2015)) and had a wonderful time! This was our 5th cruise and the 3rd NCL cruise. The size of the Spirit was just right. A bigger ship ... Read More
We loved our cruise (NCL Spirit "Twelve Day Grand Mediterranean from Barcelona"--June 12-24, 2015)) and had a wonderful time! This was our 5th cruise and the 3rd NCL cruise. The size of the Spirit was just right. A bigger ship makes it more confusing. We were able to see and visit with people we had met throughout our 12 day cruise over and over at the entertainment, dinner, and after dinner entertainment. We never missed the evening entertainment and thought it was superb. The ship was in good shape and we had no problems with it. We liked it better than the Star, because the Galaxy of the Stars (Spirit) was a beautiful room with lots of windows, whereas the Star was inside and felt like a cave. The food was good, but the people were not quite as friendly as on the Star. However, I can't imagine doing what those people do with very little time for themselves. It has to be a hard job to stay upbeat all of the time. Two years ago (June, 2013) we took the NCL 9 day cruise (Capitals of the Baltics) on the Star which I did use as a comparison. The following are things that I wish would have happened this cruise on the NCL Spirit: 1.) When we boarded the ship in Copenhagen (NCL Star, 2013) all or most of the staff lined the walkway in dancing and playing upbeat music. We loved this as it set the mood for the whole cruise. I missed this a lot as we boarded the Spirit. 2.) Of major discontent to me was the lack of shopping on the ship. Goodness, I can buy an Anne Klein watch at home with great sales. I don't need to shop for that on my cruise. On the Star there was wonderful shopping on board. We were able to shop without the hectic-ness and hassle in port. The items available were what you would see in each of the different ports, especially St. Petersburg, Russia. I loved this opportunity to shop and browse after we left port. Very disappointed this did not happen on the Spirit. 3.) I was surprised at the cost of the drinks. Didn't even hear about the package option until 3 days into the cruise. However, the prices of the package were higher than I would drink in 12 days. Need more options with less of a total. 4.) We went on an NCL excursion every day offered--9 of them. They were well done, but more expensive than I remember from the Star. We have been to Italy 3 times before, so we took excursions to things we had not previously done. Our main reason we choose this particular cruise were the ports of Istanbul, Kasudasi (Ephesus), and Athens. They did not disappoint although we were in Istanbul on the first day of Ramadan which meant the Blue Mosque was closed. (This was not the fault of NCL.) However, we did go inside of Hagia Sophia which is now a museum.) 5.) One small suggestion: Geo, (cruise director) looks you in the eye when he greets you--never did. We realize that he does work ALL of the time! However, the cruise was fantastic, and we would recommend NCL, the Spirit, and this itinerary. I sincerely hope that someone from NCL considers my concerns which is why I wrote this review. Read Less
Sail Date June 2015
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 3.5 3.6
Shore Excursion 3.5 3.7
Enrichment 2.0 3.2
Service 5.0 4.1
Value For Money 4.5 3.8
Rates N/A 4.0

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