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1 Helpful Vote
Sail Date: April 2019
We recently cruised for 11 days to 6 different islands in the Southern Carribean on the Norwegian Pearl. Everything from beginning to end was absolutely wonderful! It was a repositioning cruise starting in Tampa, FL and ending in NYC! We ... Read More
We recently cruised for 11 days to 6 different islands in the Southern Carribean on the Norwegian Pearl. Everything from beginning to end was absolutely wonderful! It was a repositioning cruise starting in Tampa, FL and ending in NYC! We went to the Cayman Islands, Aruba, Bonaire, St. Lucia, St. Kitts, St. Thomas and NYC. We took port exercusions to all these beautiful islands, each being a little different from each other making it special. We ended with a tour of NYC...always a fun time! On the ship we were treated like royalty. Every sincle crew person made us feel special. Loved our cabin steward who always would smile and ask us about our day, did an excellent job taking care of our cabin. We LOVED the beautiful Summer Palace dining room and spent every single dinner there. Our waiter Rocky was absolutely the best. We became good friends and he was an excellent waiter knowing what kind of beverages we liked and making our cruise extra special! The food on the ship was excellent. the french onion soup was the best Ive ever tasted. We were so pleased to see Kit Kat Guadalupe, Guest Services Director, and Pedro, Cruise Director who we had met on another NCL Cruise. They were warm and welcoming. We loved the shows on the ship (except for the juggler...didnt care for him...more of a childrens act), especially the Legends in Concert which included the singers and dancers on the ship...excellent! We enjoyed the dances in the Spinnaker Lounge nightly as well as the game shows (so much fun, I participated in one) and the trivia games. This was our 6th NCL cruise...already booked on another one...love NCL!!! Read Less
2 Helpful Votes
Sail Date: April 2019
Did the same cruise in Oct. 2018 when Hurricane Michael messed with our stops. Got a great casino deal so we tried it again. We had a morning flight into FLL, shuttle took us to ship arrived about noon and literally walked right on. ... Read More
Did the same cruise in Oct. 2018 when Hurricane Michael messed with our stops. Got a great casino deal so we tried it again. We had a morning flight into FLL, shuttle took us to ship arrived about noon and literally walked right on. Great timing. We had bid on upgrade and received ocean view 48 hours prior to cruising for 75.00 pp. This room had plenty of space compared to IS cabins. It was on deck 5 under the side of theatre, only noise we heard was the ship going in or out of ports, I assume the ropes etc. My few complaints were: the entertainment, now many times can you see the same comedians with the same material? So we saw two different acts and that was enough. The beds were very hard :( and need to view the tv channels for people who want to relax in the cabin. Chair hogs were in full force, my DH kept saying move their stuff. I didn't it isn't worth the trouble of an argument. Harvest Cay was much better than I expected. Very large pool, close beach and plenty of chairs and not to far from the ship. So far this the closest to Disneys Castaway Island as Ive seen. Except nothing is included in the cruise fare on the island, drinks, food and zip lines etc. Million Dollar Quartet is great! saw it on the last sailing twice. Service was GREAT! we had some of the best DR servers in the Tropicana Room. Overall I would say very good for the price and close for the cruise itself. Read Less
Sail Date: March 2019
This was the perfect itinerary with 7 ports in the beautiful Caribbean! Everything was top notch- fabulous Norwegian Gem and her crew. We enjoyed the specialty dining venues and the entertainment. Our cabin steward Lincey Mitchell was ... Read More
This was the perfect itinerary with 7 ports in the beautiful Caribbean! Everything was top notch- fabulous Norwegian Gem and her crew. We enjoyed the specialty dining venues and the entertainment. Our cabin steward Lincey Mitchell was outstanding! He had everything ready for before we could even ask. The washy-washy crew always greeted with a smile and a kind word. There was never crowd and plenty of seating for all the shows. We are always impressed by the quality of shows Norwegian presents. The casino was kind ;) this cruise too. It was busy but you could always find a machine you wanted to play. The only disappointment was the walk off disembarkation. Instead of lining up around the seventh floor like we have done on other Norwegian ships, they had us go to the Bliss Lounge. No order what so ever! People became quite aggressive about their position in the imaginary line. It left a very bad taste in our mouths after such a wonderful trip. Norwegian- you need to correct this. The walk off is very convenient but you must have someone there to keep order And the peace. Read Less
Sail Date: March 2019
We really enjoyed the cruise. Normally we prefer the larger “fun” ships with NCL such as the Epic, Getaway and Escape but with five ports of call and only one day at sea it really didn’t matter not having the waterslides and other ... Read More
We really enjoyed the cruise. Normally we prefer the larger “fun” ships with NCL such as the Epic, Getaway and Escape but with five ports of call and only one day at sea it really didn’t matter not having the waterslides and other activities found only on these ships. Some (negative) general comments first. Although we still enjoy cruising with NCL, we have noticed increasing costs and certain cuts since we first started with them 6 years ago. Perhaps they are just following a trend in the industry but the changes have been noticeable. Some examples: - Adding a room service fee, first for overnight orders and now at all times. - Not allowing people to bring food to their room (thankfully that ended very quickly when it was announced!) - Not allowing people to bring non-alcoholic beverages on board. - Charging extra for certain dishes in the main dining rooms (looks like this was stopped) - Sharp increases in the cost of their drinks as compared to bars/restaurants on land. A couple of years ago they had these “premium” drinks such as a Dark and Stormy for $18 as compared to $12 for other drinks. These prices were not on the menu on this cruise. - Less interesting options at the buffet during theme nights. They had crab legs in the main buffet on our first cruise on the Epic. - Charging $2 more for the same volume of Heineken in a draft at O’Sheehan’s than what you get in the bottle. Both the glasses they use as well as the bottles are 12 oz. You can buy both! Maybe it is just me but I would have assumed a pint class would be used at a pub. I think it is important for passengers to provide their feedback, both positive and negative, directly to NCL for these and any other items you want to bring up. I normally do after each cruise! Now moving on! Itinerary - We started with one day at sea, followed by stops in Barbados, Antigua, St. Kitts, St. Maarten and St. Thomas. - We would have preferred having the sea day on our last day of cruising. Would have been a great way to relax after getting off the ship five days in a row. However, I think this would require reversing the order of the stops as Barbados is the furthest destination. The ship - As I mentioned earlier, the ship is smaller and doesn’t have the water slides, rope courses, climbing wall, large sports deck (though it does have a smaller one), etc that you will find on some of their bigger ships . - Some of the areas (such as the theater and main restaurants) were really cold, more so than I would normally expect on a cruise ship. It was mentioned by a number of other travellers we spoke with too. I would suggest bringing a shawl, light jacket, long sleeve shirts, etc. The theatre was probably the worst. Getting on and off the ship - Embarkation went smoothly. We boarded between 1:00 and 1:30, with our cabin being available within an hour or so. - Our cabin was on deck 5 which made if very convenient to get on and off the ship from deck 4 at each port of call. - Disembarkation was really easy and stress free. We used the self assist option so we were able to keep our bags with us overnight as opposed to leaving them out by 11 pm the night before. One major difference here with self assist is that we didn’t need to rush off the boat early as we have experienced on the Epic, Getaway and Escape when using this option. Transfers between the airport and the Pan American Pier - We spent the night in Isla Verde before the cruise and used an UberXL to get there for around $14. In general, Uber is an inexpensive and convenient way to travel around San Juan. - On the day you disembark, you have multiple options for the airport when you exit the terminal. - NCL’s is probably the most expensive of them all and I would not recommend it. - When you first leave the terminal, there will be a series of private shuttles charging $10 per person. They will also wait until they feel they have enough passengers. I would also suggest that you skip this option. - If you walk a little further, maybe 40 feet, you will find the regular taxi line. Fares are regulated and costs $21 plus $1 per piece of luggage to the airport. You will first speak to a dispatcher who will provide you with a paper confirming the cost. On our day, there was an exception where they were adding an extra $3.50 because the usual route to the airport was closed due to construction. - It does appear that Uber is an option but the fares at the time were similar and involved a bit of wait before a car could arrive. Cabin - We were on deck 5 with a window. Note, on deck 4 the windows are portholes. - We were three, 2 adults and a child. There is a bunk bed that folds out from the wall. I don’t see how a second child could be accommodated in this cabin as there is no convertible sofa or anything and little to no room for an extra cot. - There are plenty of drawers (6) as well as some shelves in the closet. However, we still found it useful having brought magnetic hooks as well as some extra hangers. Food - We find the food at the complimentary restaurants to be more than sufficient for us so we don’t typically eat at any of the speciality options. - Of the two main dining rooms, we preferred Aqua over the Venetian. This has nothing to do with the food since they have the same menu but rather we found the service to be faster. Not sure if this has anything to do with the fact it is smaller. - The food at O’Sheehan’s was excellent. - The food is also excellent at Bamboo but reservations are required if not at least recommended. - We had supper one night at the buffet. It was ok but it is not as good as we experienced six years ago when we first started cruising on NCL. The theme nights and associated options just seemed better back then to be honest. - There is room service but NCL charges a convenience fee of close to $8 per order. When we first started cruising with them, there was no fee. Then they added one for overnight orders which looks like they have extended to all hours. Bars – pay attention to the glass size used for drafts at O’Sheehan’s - Didn’t really hang out at any of the bars on this trip but we did have supper one night at O’Sheehan’s, where the food is very good and is complimentary. - They only had two beers on tap, one of them Heineken. I would have expected more at a pub to be honest. - Note, they are serving their draft beer in 12 oz glasses, not 16 oz (pints) that you would normally be accustomed to at a pub. You can also order Heineken in 12 oz bottles. - For some reason, the same size in a draft costs $2 more than the bottle. The reasoning provided was that the quality is better with the draft something that I don’t agree with when it comes to beers like Heineken. I wished I had noticed the size before ordering the draft. Activities - The fitness centre is more spacious on the Dawn as compared to the bigger ships. You don’t have that cramped feeling. - The jogging track is on deck 13 and also has less traffic than what I am accustomed to on the Getaway and Escape. - On deck 7, you can walk, not run, along the promenade all the way around the ship. - For the first time we played shuffleboard. Our child was really into it and became his new ping pong obsession/replacement while onboard. There are two on deck 7 and one on deck 13. - Speaking of ping pong, there are two tables on deck 13 near the sports deck. However, they are in a spot that receives a lot of wind when the ship is moving so it really affects the ball. Pool, hot tubs and chairs - There is one pool and four hot tubs on deck 12. There is an additional hot tub at the front of the ship on deck 13. - The kids’ area at the back of the ship has another hot tub as well. - We didn’t have any problems finding chairs either in the sun or in the shade during our one sea day. Entertainment - The production shows are not at the same level as the ones we’ve experienced on the Epic, Getaway and Escape. If you are expecting something similar then you will be disappointed. - The comedian on the other hand was fantastic. He had two nights of shows in the main theatre, one family friendly and one 18+ and both were great. There is no separate comedy club having nightly shows. Splash Academy – Kids club - There weren’t as many children on this cruise and consequently not many using Splash Academy, including ours. - The staff members were really friendly and trying to get children involved but I can see how with few other kids around at the kids club, your child may not want to spend much time there. - Luckily, ours was meeting people on the sports deck and playing with them after getting back on board at the end of the day. Read Less
4 Helpful Votes
Sail Date: February 2019
This was my 4th year in a row sailing aboard this ship for a themed cruise run by Norwegians company sixthman. TERRIBLE IS AN UNDERSTATEMENT FOR THIS YEAR! The staff was rude and careless! Sewage issues on decks 4 and 10... lets start ... Read More
This was my 4th year in a row sailing aboard this ship for a themed cruise run by Norwegians company sixthman. TERRIBLE IS AN UNDERSTATEMENT FOR THIS YEAR! The staff was rude and careless! Sewage issues on decks 4 and 10... lets start there. Plastic bags being suspended from the ceilings filled with human waste!!! Pool towels on the floor to capture any spillage. As if that wasn’t bad enough there was no announcement to avoid the areas! And when we walked down the hall we were told to “walk around or duck under the bags”! How in the world is that sanitary?! What happened with those pool towels? Were they laundered or discarded?! Cause when it comes to issues where you’re dealing with BIOHAZARD MATERIAL there are saftey precautions that need to be followed! I have a picture of this posted on my Twitter @kco8586 We go to the Irish pub for food and I order a potato soup... the server brought out seafood gumbo and put it in front of me without saying a word. I’m HIGHLY ALLERGIC TO SEAFOOD! When I asked him where the potato soup I ordered was he told me “oh we switched to the dinner menu so the soup is this now”. How dangerous and careless to do! On top of that he was rude when I explained to him that I was allergic to seafood and would prefer a salad. After that we never saw him again. He had another server drop all of our entrees. Never checked on us. Then, we go to a very popular event on this particular cruise called “dirty bingo” and event security pushed my one friend into a seat and said “you’ll sit where I tell you” then the same guy lunged at my other friend as she was taking a picture. He grabbed her by the wrist and threw her arm down! This is completely and totally unacceptable behavior by any security team! Then to add insult to injury when speaking to another member of the security team at the night club we were informed that this wasn’t the mans first offense when it came to being physical with cruisers! To add insult to all the injury the very last night we leave the silent disco looking for food. To our astonishment we exited the elevator to see two of our celebrity guest standing in front of the closed buffet doors. Only to tel us they were hungry and there was no food. We proceeded down to the Irish pub as we knew they do a late night buffet and low and behold no food. When we asked the person mopping the floor they told us to leave. No explanation nothing! At this point frustrated, thirsty (all hydration stations were away), and hungry our group of about 10 went to the front desk. This was the final straw for me. When asking why there was no food or beverages being served we were told the entire ship was being shut down and sanitized for the guests boarding the next morning!! HELLO! What about the guests standing in front of you still aboard the ship that paid thousands to be there?! Then the rude and snide woman told us to order room service and take drinks from the mini fridge! How exactly do you order room service if all the kitchens are shut down?! And why should we have to acquire extra charges on our rooms when we have paid for the drink packages and the “freestyle dining and 24 hours buffet”? How ridiculous! After 2.5 hours of arguing and asking for a manager this very unhelpful woman got a a member of sixthman staff. This guys name was Matt. Matt was condescending and rude. He talked down to us. His was of rectifying the situation was to give us ring dings and chips. Thousands of dollars on a trip and I’m given ring dings and chips! Unreal! I have since reached out to sixthman and their staff continued to be rude and gave me the run around on everything! It was the blame game for them. Everything was NCL’s fault! Funny considering Sixthman is owned by NCL! Needless to say this is my last cruise with NCL and Sixthman! The last 3 years were amazing but this one was definitely enough to make me never ever go back! Read Less
Sail Date: February 2019
We chose this cruise because of its remarkable itinerary, as did eight of our friends- in a total of 5 cabins. Although not as relaxing as our previous amazing Epic transAtlantic cruise 11/4/18, it was a wonderful opportunity to stop and ... Read More
We chose this cruise because of its remarkable itinerary, as did eight of our friends- in a total of 5 cabins. Although not as relaxing as our previous amazing Epic transAtlantic cruise 11/4/18, it was a wonderful opportunity to stop and see islands I had not yet ever visited before to decide if I want to return to them again, despite being so busy almost daily. I had never previously been to Bonaire, St. Lucia, Barbados nor St. Kitts. I did shore excursions at six of the 8 islands we visited l, to better experience them, partly because of the $50/cabin per destination early booking enticement. Also, Many of the ship staff were equally as professional & servicial as on previous NCL cruises, on the Escape, Getaway and Epic, which continues to be a major reason for our choosing NCL repeatedly in past 3 years. Our cabin steward, Paul Navarro was wonderful, and Marneil & Jaylord in the Venetian restaurant were extremely attentive and friendly handling the needs of our table for 10 for 5 of the 10 nights. Those 3 went above and beyond expectations. We kept requesting Marneil for her excellent service. Kasey & Alvin, and Jasmine in Aqua were very cordial and more NCL assets. The food is excellent overall, but some standout examples were exceptional- coconut shrimp (Aqua), mushroom soup and chocolate Napoleon (Bistro), braised beef short ribs over pasta (Aqua), paella (Aqua), surf & turf (Cagney’s), calamari, and gnocchi with pesto (la Cucina), and shrimp quesadilla and skirt steak (Los Lobos), among others. The sidecar in Cagneys & Tropical Paloma in Los Lobos were excellently prepared drinks. The daily soup offerings in Garden café were only average to a soup hound , as I am. This was my 23rd lifetime cruise, 6 now with NCL, the 4 most recent, plus Starward & Southward Long ago in my teens. I know what I’m looking for in future cruises. The entertainment was excellent on the Dawn this trip, especially the aerialists and vocalists/dancers, only exceeded by the entertainment on the Epic crossing, especially the Epic Beatles. Keep up the good work. Read Less
2 Helpful Votes
Sail Date: January 2019
We chose this cruise for 3 main reasons: cost, ports of call and our time on a future cruise credit was expiring. If you like a casual atmosphere in dining times, options and dress, this is the cruise for you. They have 3 options for ... Read More
We chose this cruise for 3 main reasons: cost, ports of call and our time on a future cruise credit was expiring. If you like a casual atmosphere in dining times, options and dress, this is the cruise for you. They have 3 options for breakfast, lunch and dining that don’t require extra costs or making reservations. Shorts and t-shirts are acceptable in all venues, including dining, which surprised us. At other lines, pants are required at dinner. This was a little too casual for us since the condition of some of the shorts and t-shirts wouldn’t qualify for appropriate. Food was typical of a cruise, nothing really outstanding, if anything, several items were repeated during the 10 day cruise. They do ask if you are allergic to any items and will offer to personalize dishes. We happened to stay in an interior room, cabin 10167, which presented a noise problem. This room has a ‘Hotel Store’ on one side and one above it as well as an electrical room above. This created constant noise issues late at night and very early in the morning. We complained on the 2nd night after figuring out what was happening. They apologized and said they would investigate. It happened the 3rd night and I called immediately when I heard the banging and the thumping and the dragging of something across the floor. They sent someone out to investigate. It happened the 4 night, and suddenly, we received a tray of 4 chocolate covered strawberries. This did not solve the problem. It continued to happen throughout the cruise and nothing was resolved, nor were we offered a change in cabin nor a credit. The entertainment was excellent and the quality of the shows and variety of entertainers too. The ports of call were one of the highlights, absolutely beautiful! The ship offered excursions that were very expensive and one minus is that they are conducted by local people who happen to be the driver as well as the guide, and some were not very understandable. Many of us struggled to understand. Embarkation was very smooth but disembarkation was a little confusing since they had us going up and down and from the front of the ship to the middle, while carting our luggage. We really don’t think this line is the right one for our type of cruising. Read Less
3 Helpful Votes
Sail Date: January 2019
Great size ship. Not too big. Norwegian Ships always provides first class service, amenities, food and entertainment. The ports of call were varied and safe. The excursions were awesome. Couldn’t beat the weather. The registration ... Read More
Great size ship. Not too big. Norwegian Ships always provides first class service, amenities, food and entertainment. The ports of call were varied and safe. The excursions were awesome. Couldn’t beat the weather. The registration and de-barking process was swift and efficient. The speciality restaurants were as fine as the best in any City. The waiters are extremely well trained and attentive to one’s every need. Our cabin steward was new;; however, he went out of his way to perform his responsibilities very well. The hostesses, and bar personnel learned your favourites quickly and by the third day knew what you wanted before you placed an order. The ship was spotless and employees were present everywhere cleaning and putting final touches on the ships interior. The constant attention to the hygiene of everyone on board is remarkable. The washy washy, happy happy, theme made the process fun and effortless. We have cruised on other lines; however, we now patronize Norwegian due to the consistent delivery of all of the above. Read Less
1 Helpful Vote
Sail Date: January 2019
This is our fourth cruise with Norwegian. I enjoy the relaxed atmosphere of the cruise line. I like the smaller ships like the Dawn because you do not have to make reservations for the shows and the main dining. I have had really good ... Read More
This is our fourth cruise with Norwegian. I enjoy the relaxed atmosphere of the cruise line. I like the smaller ships like the Dawn because you do not have to make reservations for the shows and the main dining. I have had really good experiences so far on all four of our cruises with Norwegian. The staff is so friendly and accommodating. This trip had a great itinerary. Nine beautiful Southern Caribbean Islands and only one sea day. I was worried at first that it would be too many islands at one time but it didn't feel rushed. We did excursions for almost every island except for two, but it still felt very relaxing. Enjoyed the cruise so much we have booked a cruise for next year with Norwegian. A seven day Mediterranean out of Greece. We will be on the Dawn again. Now I have something to look forward to for 2020. Read Less
1 Helpful Vote
Sail Date: January 2019
The Ship is nice. I like the layout and the pool deck layout as well. The food was good and 99% of the staff was really amazing. I had the following issues. We were seated in Venetian the first night and after 15 minutes had to find ... Read More
The Ship is nice. I like the layout and the pool deck layout as well. The food was good and 99% of the staff was really amazing. I had the following issues. We were seated in Venetian the first night and after 15 minutes had to find someone to help us because no one was. Then we got great service. After dinner we went to the pool deck to look around and noticed a lot of the lights strung across of the top of the ship were burned out, which made me sad. That should never happen and should be fixed between every cruise. Normally our casino cards are in our room the first night, but they never showed up. I was told they may have went to the room we had before our upgrade was processed. I've gotten upgrades in the past and that didn't happen. Normally our cabin steward introduces themselves formally the first or second day. We met him only because we went to the room and he was working on it. He didn't formally introduce himself. Also when i inspected the cabin the first day there were hairs in the sink and on the table. I was relatively clean but the hairs were a first for NCL for me. Never saw that before. The Café (Buffet) was fine, but the choices were pretty limited. It would have been nice if they utilized the entire length of the buffet on the one side so there were more choices. Okay, now for the positive. I loved the Casino Staff. They were amazing. I felt like i was going to meet with friends every night i went in and was welcomed by everyone. Awesome job in the Casino. Bartenders were amazing and very attentive. I rarely had to wait long for a drink which is tops in my book. Restaurant Staff was amazing and attentive. The food in the complimentary restaurants was very good. I wish there was one or two nights with something a little more special like Escargot or Lobster night or something that would have had one night stand out. But i like the options that were available and everything was cooked perfectly. The destinations on this cruise were great and the tour options were good. I really enjoyed the cruise overall and have to say that the Staff made up for any shortcomings. Read Less
Sail Date: January 2019
This cruise visited 6 islands in addition to Puerto Rico and was a new itinerary for us. We like the smaller ship and were familiar with the general layout of the restaurants and activity areas. Our restricted view cabin had great ... Read More
This cruise visited 6 islands in addition to Puerto Rico and was a new itinerary for us. We like the smaller ship and were familiar with the general layout of the restaurants and activity areas. Our restricted view cabin had great storage but was small and had no chair or small couch other than a stool at the desk/vanity, so I guess one sacrifices storage for seating. We had four dining experiences in the specialty restaurants and found the experience to be very nice. The main dining room can be a bit noisy and we found we liked going to Aqua better since it was a bit smaller. I think NCL trains their staff well as everyone we encountered was friendly and had a word of greeting. The entertainment was rather predictable, some I liked better than others, and the staff offered a wide variety of activities. The cruise director, Robert, was excellent, one of the best we have every had. He was friendly and interacted with everyone he met. I liked going to the Library and getting the daily puzzles. We were able to find some sheltered areas to enjoy (not too much sun or wind). On this particular cruise we took all but one of the ship's excursions per port. Only one of them was a bit disappointing, the afternoon beach break on St. John's. I wish we could have stayed a bit longer in each port since most of the islands were very close together but I understand the port authority and costs to dock may influence the hours the ship can be at the pier. I am not sure that I would do this same itinerary again since the islands seem a bit of the same; however, in the winter, the weather can't be beat. Maybe we will have to try the Eastern Caribbean. Read Less
Sail Date: January 2019
This is the first time cruiseing with NCL and our experience was great. My only down side was the age range of the cruisers since we are a younger couple. My big plus was how great our room was and how clean and how the turn down ... Read More
This is the first time cruiseing with NCL and our experience was great. My only down side was the age range of the cruisers since we are a younger couple. My big plus was how great our room was and how clean and how the turn down service was amazing. Our stateroom steward was Eko Miftakhul Najib he made our cruise experience great. Also the cruise director was amazing and keeping the party going and I loved his jokes. The dinning was very good but desert options where not my favorite. The excursions where diverse and every since excursion was memorable and good experience. The ship was updated and the staff was friendly. The photo center was great we enjoyed the photos that where purchased. We enjoyed taking photos from one paticular photographer I can’t remember her name exacts but she was a younger girl from South Africa. She was great and she made our trip memorable. Read Less
3 Helpful Votes
Sail Date: January 2019
We chose this cruise of the Southern Caribbean so we could visit some islands we had never been to. Staff: As usual, the NCL staff is their strongest asset, and the crew could not have been nicer to us (and everyone) during the ... Read More
We chose this cruise of the Southern Caribbean so we could visit some islands we had never been to. Staff: As usual, the NCL staff is their strongest asset, and the crew could not have been nicer to us (and everyone) during the cruise. Our steward, Flavia St. Rose, provided exceptional and friendly service, taking care of our requests to use ice bucket liners (which we provide) and to empty the fridge in stride. Poolside service was uneven, but generally ok. Pool bars great. Restaurants/Bars: Jeffrey, a bartender we met on a previous NCL cruise was also aboard and that was a great time in the Mojito Bar. Everyone has a favorite, and Jeffrey is ours. Meals and service in the Venetian(main) dining room were great as well. We did not care, once again, for the food or service in La Cuchina, and did not try Moderno this voyage. This was our first encounter with the Los Lobos restaurant, and we enjoyed that very much. It's a tequila themed bar and Alexander made us several great drinks, the chicken mole enchilada and the Carne Asada were great. Make sure to get the elote (mexican grilled corn) and table side guacamole. They will take the corn off of the cob for you and it's a great dish to share. Le Bistro continues to provide upscale experience if you can make it through the smoke in Gatsby bar (more on that later). Cagney's was great thanks to the help of Matthew, their sommelier. Garden Court buffet was uninspired and best avoided. Public Areas: Pool furniture is pretty uncomfortable and old. Atrium is nice. Quiet space: They have taken the quiet space at the front of the ship and turned it into the Bliss Lounge. During the day it's always set up for Art auctions. I'd much rather have a quiet area to go and read other than the library, but then, reading is not spending money, is it? Still. The art auction thing is starting to get to be a pain. The ship's tour (Behind the scenes) through cruise next was great although I've now seen the stardust dressing room in each ship I've been on but never the stage or backstage or the control booth. Cruise Next was present and got their message out but not obnoxious as it can be some times. Embarkation/Disembark: Both very very smooth, by far the smoothest in the 10 cruises we've taken. All that is well and good, but here is the one major problem with this ship that will keep us from booking another cruise on the Dawn. Smoke. Smoking is allowed in the Casino as well as the Cigar Lounge, and they both open into the area making up Gatsby bar and entrance to Le B. The smoke leakage into that area make Gatsby bar unusable (for us). It didn't matter if the door was closed, smoke was wafting into the common area. Several smokers also mentioned the smoke inside of the Cigar Lounge was intolerable. Perhaps they were having a mechanical difficulty with the ventilation. For those so inclined, smoking is also allowed in the Bimini Bar (Deck 13 outside) and (it seems) all along deck 7 promenade. A letter (Dear Tony) to the Hotel director about the smoke from Casino and Cigar Lounge in Le Bistro and Gatsby received no response. Cabin: Standard balcony. Comfortable bed, couch just ok. Water was cut off without warning one morning for maintenance, according to Guest Services. Our toilet ceased to flush for several hours but was fixed somewhere else since no one ever came to our cabin or bothered to let us know the problem was resolved. TV is very small but adequate. Lack of electrical outlets (1) is a problem. Be sure to bring some kind of outlet strip, getting one with usb ports helps as well. Disembarkation: I notice a lot of people who should not be doing the walk-off doing it, struggling with their luggage and essentially ending up getting assisted walk-off. If you're out of breath just getting your luggage to deck 7, you should let them move it. Just saying. Kudos to the security staff being so polite and keeping their cool during the whole embark/disembark process. Getting there: Easy $25 taxi to/from Cruise Pier, surcharge for extra bags, make sure to ask rate before getting in. Taxi kiosk immediately outside baggage claim. Uber is available. I would be fine with this cabin again were I to book on the Dawn. Read Less
1 Helpful Vote
Sail Date: December 2018
We traveled as a family with two adult children and their spouses. We found the boat in excellent condition, like new almost. The ship is a bit smaller than some of the mega ships we have been on and we found that quite refreshing. ... Read More
We traveled as a family with two adult children and their spouses. We found the boat in excellent condition, like new almost. The ship is a bit smaller than some of the mega ships we have been on and we found that quite refreshing. The lay out of the boat and signage makes navigating the boat easy. There are a wide range of activities more than you can do. Something for everybody. Good restaurants, be sure to book specialty restaurants early. Many of them sold out on our cruise. We found the sit down restaurants, venition and aqua much better than the buffet. The cruise next program is excellent. You get half of any future cruise deposit as an onboard credit to spend on your current cruise, an incredible value. Our only complaint was the bedding was not comfortable , but our room steward quickly got us some extra padding that fixed this. This ship is an incredible value. Read Less
Sail Date: December 2018
We decided to sail out of San Juan because of the iitenerary. It did not disappoint. Barbados and St. Lucia were great ports. The Virgin Islands were good as well. I like NCLfreestyle ways. Everyone on board was friendly and went out of ... Read More
We decided to sail out of San Juan because of the iitenerary. It did not disappoint. Barbados and St. Lucia were great ports. The Virgin Islands were good as well. I like NCLfreestyle ways. Everyone on board was friendly and went out of their way to make your experience a good one. The room stewards are on point Adrian was ours and he was great. Pedro the entertainment director does a good job. The not so newlywed game had me in tears literally. I advise booking some speciality restaurants and booking early. They fill up fast. The complimentary restaurants get old after a while. The Dawn is an older smaller ship. It wears its age well. The ship is well cleaned. The staff is great. The dock party was a blast. NCL entertain better than carnival in my opinion. Moving the white party indoors because of weather was premature. Ended up being beautiful outside. Overall, it was a great trip. There are a lot of free giveaways in port. Check the insert of you daily entertainment publishing. Oh to my surprise, the drinks on NCL were poten. Not cheap, 10-15 each. But strong and tasty. Read Less
1 Helpful Vote
Sail Date: December 2018
We booked B2B over Christmas and New Year's on Dawn out of San Juan because of the itinerary and we had never sailed from San Juan. Most things I found in my pre-cruise research indicated that the recent refresh of Dawn made it more ... Read More
We booked B2B over Christmas and New Year's on Dawn out of San Juan because of the itinerary and we had never sailed from San Juan. Most things I found in my pre-cruise research indicated that the recent refresh of Dawn made it more modern and user friendly. Let me just say that the public spaces and restaurants are very nice and updated. The rooms on the other hand are still showing their age. There had been some sort of leak above or cabin previously and while I noticed no leaks during our stay the ceiling had never been properly repaired. Since there were public restrooms above our cabin I can only hope it was just water. The boarding process was fast and efficient. Since the ship did not sail until 9pm it seemed that there was not the usual rush for everyone to immediately board. We arrived at the terminal at 1245pm and were onboard in 20 minutes. The staff aboard this ship was absolutely top notch. They went out of their way to learn your name and engage with you to help in anyway they could. Our room steward, Gilbert, made sure we were always taken care of and had everything we needed. The Staff at the Bamini Bar and Gatsby's were the best, especially Nathaniel. I think we have just gotten spoiled by the multitude of entertainment and activities on the big ships. Even with the Holiday activities and the 5 ports on each week we still felt a bit bored at times. There are also some strange quirks about this ship. There are several areas that you can't get to from the deck that they are on. After you figure this out it's not an issue but until you learn it can be difficult. Lack of an adult's only area and limited entertainment options were really the things that brought this review down to 3 stars. Read Less
Sail Date: December 2018
While I have cruised before, my partner and his daughter were both first timers. I liked the itenarary as it would visit 5 islands which is a bonus in case either party was proned to seasickness. I also liked the size of the ship. Many of ... Read More
While I have cruised before, my partner and his daughter were both first timers. I liked the itenarary as it would visit 5 islands which is a bonus in case either party was proned to seasickness. I also liked the size of the ship. Many of the larger ships can be overwhelming to new cruisers and I wanted us all to have a more intimate experience. The cruise was wonderful. Had a mini suite room with a balcony offering lovely views at each port. The ship had a wide range of food and entertainment options, none which were ever over crowded. The Dancing with the Stars was spectacularly entertaining and the professional acts were visually stunning. The people on the ship were friendly and helpful. My only reason was lowering the rating to a 4 is a had some frustration getting bottles of wine from the wine package I ordered. We wanted them for our balcony, but unless the restaurants were open, we struggled to find a place that could give us one. Water fountains would have also help bump this cruise ratings but we hydrated in the main dining area. As for dining, there was enough options that our picky 9 year old had no problem finding delicious things to eat. Hooray! My traveling partners ended the trip committed to becoming cruise people and we will for sure be booking again at some point. Read Less
Sail Date: December 2018
Friends and family suggested we experience NCL.We chose a cruise out of San Juan to the Southern Caribbean. (Airfare was extremely pricey.) Everything went smoothly both embarking and disembarking. We enjoyed Karaoke each evening and a ... Read More
Friends and family suggested we experience NCL.We chose a cruise out of San Juan to the Southern Caribbean. (Airfare was extremely pricey.) Everything went smoothly both embarking and disembarking. We enjoyed Karaoke each evening and a couple of dance competitions. Elements was a good finish to the week. The Irish bar was a daily stop and we thoroughly enjoyed the bartenders. All other servers and staff were good, too. Aqua was our preferred dining experience over the Venetian. It was more intimate, with less hustle and bustle. We also had the dining package. The French bistro was our favorite. The chef was excellent and entertaining at Tappanyaki. We least preferred Cagney's Steakhouse. Service was good but the food was bland. At each port, we took part in various excursions and enjoyed them all. St. John beach escape was our favorite. St. Lucia catamaran was not as good as our last cruise. The ship is good and easy to navigate around. Smaller than previous cruise ships. Our mini suite was spacious and inviting, along with the balcony. Our one complaint is that our room was on the 11th floor, directly below the Cafe. The constant scraping of chairs across the floor above was annoying. I would recommend you look closely at the ship layout before confirming a room. Your cruise planner can also assist. In summary, it was a great week with family and new friends that we met. We already miss cruising so we've booked again for the summer. This cruise is on the Breakaway, a larger ship with more amenities. We can't wait. Bon voyage! Read Less
3 Helpful Votes
Sail Date: December 2018
BE WARNED the stage show Priscilla is R rated and it ties up the main theater for several nights of th cruise. I’m not a prude but the ship’s write up did not warn it was r rated. I took my family and we were very uncomfortable. ... Read More
BE WARNED the stage show Priscilla is R rated and it ties up the main theater for several nights of th cruise. I’m not a prude but the ship’s write up did not warn it was r rated. I took my family and we were very uncomfortable. Just be aware. Otherwise the production itself is well done and the costumes were fabulous The public areas are crowded and noisy. The atrium where they have many of the seminars is open to the middle of main hallway at midship right across from guest services— a very busy and noisy intersection The Taste dining room is also very noisy. Its difficult to carry on a conversation. The food is good but service can be slow The casino, which allows smoking, is also open to a main hall midship on deck 6 and to get from one end of the ship to the other you have to walk through the smoking area. Since the midship area is open from deck five to deck seven, you can smell smoke in much of the public area on decks 5, 6 and 7 Other than the 3 shows the Epic promotes, there isn’t alot of family evening entertainment unless you go to one lounge or another Read Less
1 Helpful Vote
Sail Date: December 2018
I can definitely tell you that this was a whole different experience. I usually cruise Carnival. But i wanted to try something different. My husband and I never had a honeymoon, now that our children are older, we decided that it was the ... Read More
I can definitely tell you that this was a whole different experience. I usually cruise Carnival. But i wanted to try something different. My husband and I never had a honeymoon, now that our children are older, we decided that it was the perfect time to take one. On their website Norwegian really "seems" to give you a good value, free beverage package and freestyle dinning always sounds nice, also lower deposits. here are some of the things we experienced that did not leave us with a good experience. - we pre-planned and pre-paid for pretty much everything. we got on the ship and we were told that Norwegian puts a 300 dollar hold on your credit card, for fees that you might incur. If everything was pre-paid why was this an issue? We don't carry large amounts on our credit card when going out of town, especially overseas. we gave them a 50 dollar deposit, when all was said and done they owed us a credit of 108.00$ but even when i had a credit to my account, they would not let me spend MY money as I saw fit. They held onto it and told me I could use it for specialty dinning, or at their stores to buy something, but i was not allowed to use it as I please. Basically i needed their permission to use my own money. not to mention, this 300 dollar amount that they hold, is not communicated to you. had I known prior to cruising I would have made sure I had enough on my credit card. I pre-paid for everything! including my drinks! I had a package. - Speaking of a drink package, The drinks were inconsistent from bar to bar or to restaurant. not to mention, even if you have a drink package, there is port fees that are not included. - dining: because we are so used to Carnival, they usually assign you a dining room, and the waiters/waitresses know you, they sing and dance to entertain you. on this cruise, you do not get assigned a dining room. There were more "specialty" dining options then complimentary. even when you want to go to the complimentary dining rooms, you have to make a reservation. now, i understand that there are many people and a reservation system is a great way to control the crowds. however, due to the lack of complimentary dining rooms, they were always full. We would have to eat at 830 or 9pm if we wanted to eat something more then the buffet. The food at the buffet was average cafeteria food. nothing special and not very good. For example, the "fruit" was a frozen blend of fruits that i used when making fruit pies at home, it wasn't even thawed yet! - We pre-paid for a dining experience at Teppenyaki, which is one of those restaurants that the chef prepares the meal right in front of you. this was a great experience, however, when i pre-paid a gratuity was already applied to the bill. When everyone else in our group was paying, they were not only charged a gratuity with the price of the meal, but were also asked for another gratuity! that was horrible! we also had a reservation for 7:30pm. We were not seated until 8:08, and they were just letting walk-ins in before us. i do have to give credit where credit is due. the food at Teppenyaki was delicious. - on other cruises that i have been on. Room service is complementary, however there is a 7.95 service charge! - we managed to get a reservation at shanghi noodle bar. It was a great experience. and the food was fantastic, the service was amazing and the staff made some great recommendations. - as for the entertainment, there were 2 complimentary shows and one that was an additional fee. the shows were sold of for the remainder of the cruise, by day 2. I didn't even get to see them! - This cruise has no place to sit and relax to watch the water. you were expected to be doing something or get out of the way. you could sit on a lounge chair on the deck, however the deck was on deck 15, no good views of the water at all and the sun goes down at 5 or 5:30. and every lounge chair was taken up by 9am! - we had an inside cabin, and the room was clean, but the beds were not comfortable at all. and there was a sign at each door for you to tell the housekeepers if they could go in and clean or if you did not want to be disturbed, this is on the outside of the room and is easily changed by some drunk person on the cruise or a teen just trying to be funny. - you were not able to see the menu for any restaurants on the tv in your stateroom, - you couldn't make reservations from your stateroom Read Less
Sail Date: December 2018
We chose Norwegian because this was a family trip and we had sailed on Norwegian several times before. We have also cruised on other lines such as Celebrity, Windstar, Holland America, Regent and AMA. I was somewhat anxious when we ... Read More
We chose Norwegian because this was a family trip and we had sailed on Norwegian several times before. We have also cruised on other lines such as Celebrity, Windstar, Holland America, Regent and AMA. I was somewhat anxious when we booked the cruise because the ship is so large, but it was for a family vacation so I thought it would be okay. One of the reasons we chose Norwegian is for the Haven Suites. When cruising on a large ship, I prefer to have a suite where I have space to get away from the larger crowds on deck and have breakfast away from the hectic buffet. In the past, Norwegian has been great with the Haven Suites. We had two small children traveling with us, ages 6 and 2, but they were not staying in the Haven Suites. When I booked the cruise and during the initial tour of the Haven Suites, we were told that the children could swim in the Haven Suite pool as our guests. We were also told they could come eat with us two times as our guests during the week cruise. We brought them on a port day to swim after we returned from our excursion and for some lunch. I took them to the informal area so they wouldn't be a nuisance in the more formal dining area. The female concierge came over and said we were limited to bringing them and they would charge us $20 a person for the lunch. Okay, that is fine, no biggie. They swam for about an hour. There were very few people in the Haven Suite area and only one other child in the pool. Everyone seemed to have a good time. The next time we brought them to the pool, it was in the morning. There were only two other adults in the whole pool area and no one in the pool. The female concierge came and told us they could not swim there, that only Haven Suite members could swim. I said this is not what you said the day of the tour or yesterday when they were swimming. She said that is the rules. I asked to see these rules as it is not in the contract, she said it is not a written rule. I spoke to the male concierge and then the Asst. Hotel Manager. They said it is a discretionary rule, there is no written rule. Unbelievable!!!!! I honestly can say in all the times I have cruised, I have never encountered a person as rude as the female concierge. Along with this incident, the whole cruise was a disappointment. The service was very slow particularly in the restaurants and to getting your room cleaned. There were multiple times we would return to the room in the evening after the show and my daughter's room had not been turned down, which had to happen since they were using one of the beds that fold into the ceiling. The Haven Suite cabins are very small. Nothing like what we have had on other Norwegian ships or on Celebrity or Holland America. The food was below average in the main dining room. Stay out of there. The food in the specialty restaurants was good, but again, extremely slow service. In the SPA, they seem to be more interested in selling you additional services then doing a good job on the service you did purchase. And if you tell them you don't want any additional services, they become rude. The one bright spot of the cruise was the entertainment. The Cirque show and the Burnin the Floor Show are outstanding!!!! But the entertainment alone didn't make up for the unpleasantness of the rest of the cruise. I was a Norwegian advocate up to this cruise, now we will not cruise on Norwegian again, the experience was just that bad :( And unfortunately, we were not the only ones, we heard many passengers complaining about the service. It seemed the crew was really struggling. Very unfortunate. Read Less
1 Helpful Vote
Sail Date: December 2018
Hubby heard it was good so we tried it. I really hated it but he made peace with it since it was his idea. Almost impossible to get a drink within 15 minutes. Had to wait over 1/2 hour at poolbar. Could not ever get seated at ... Read More
Hubby heard it was good so we tried it. I really hated it but he made peace with it since it was his idea. Almost impossible to get a drink within 15 minutes. Had to wait over 1/2 hour at poolbar. Could not ever get seated at O'Sheehans without a wait with a pager( 30-45 minutes) although many empty tables near the pool tables. All bars were understaffed. Only 1 bartender at casino bar at all times. No areas to just sit comfortably during the day & have a quiet drink. They have all these bars but only a few are open at any given time. We went to Headliners to see Laura Wright(amazing) one evening & the waitress took our order & our card & we never saw her again. We went to the bar after the show & my husband's card was just sitting on the bar & the bar was closed. No one in sight! He complained to guest services & they just said they were sorry. REALLY! We were stuck on that ship for 5 days because they cancelled great stirrup cay due to weather. I honestly could not wait to get off of it. Getting a lounger at Spice H20 was also impossible. We finally discovered the 18th floor after talking to some other guests but it was 2 days before the end. We heard a lot of people complaining about bar service. They give you the unlimited drink package & then make you wait sooooo long to get a drink.. We think they understaffed on purpose. The only thing we liked was the entertainment & specialty restaurants. Dreams, burn the floor & Priscilla were great!!!!! Also guest service manager, Trevor Swart, gave us a dinner an extra dinner at Cagneys & a $100 refundable credit. He was very nice & understanding. Good luck if you decide to book the epic. We've been on 5 other NCL ships & have never had a problem. Read Less
1 Helpful Vote
Sail Date: December 2018
Elevators were a total disaster! More later. Disembarkation at Port Canaveral was a disaster. Full cruise package for Internet was a rip-off. Frequently simple news pages would not load at all. Availability of information before ... Read More
Elevators were a total disaster! More later. Disembarkation at Port Canaveral was a disaster. Full cruise package for Internet was a rip-off. Frequently simple news pages would not load at all. Availability of information before and during was poor. There was almost no description of shows. Instructions of how to use amenities was sparse of totally non-existent. Food was mostly good, sometimes outstanding, but occasionally bad taste wise. Entertainment was good and bad. I really didn't like Priscilla of the Desert. Cirque de Soliel was highlight of my trip. British Virgin Islands tour was poor. Included full hour at an unappealing beach and outdoor shops. Most of the staff was very friendly, but I frequently had communication problems. Elevators. (I am 64 and overweight.) I frequently had to climb multiple flights of stairs because elevator lack of availability. At least 3 times I climbed 5 or more flights. Once, I was excluded from 2 consecutive elevator cars because of overcrowding and climbed 8 flights. Read Less
1 Helpful Vote
Sail Date: December 2018
Never having taken an NCL Cruise we were looking forward to trying Freestyle cruising. From the very start it was a disaster. Tiniest room we’ve ever had, terrible lighting. Way too many people for the commons areas, elevators etc... ... Read More
Never having taken an NCL Cruise we were looking forward to trying Freestyle cruising. From the very start it was a disaster. Tiniest room we’ve ever had, terrible lighting. Way too many people for the commons areas, elevators etc... lines for EVERYTHING. No outdoor space, no way to stroll the decks...no outside decks not crammed with stuff. Even trying to get off the ship was a nightmare, we had to stand in line for almost 2 hours just get off and then had the same lines to get through customs. Thank goodness for a wonderful porter, I’m not sure my husband would have made it through. Naturally not all was terrible, the food was good except for the buffet, which was the poorest we’ve ever had on a cruise, poor selections, badly displayed, not conveniently arranged. $$$ restaurants were good, Le Bistro & Teppanyaki very enjoyable. Moderna not so much. Service was good but with so many people aboard even the hard workers couldn’t keep up. There were no trash cans in the commons area????? The casino was spread all over deck 6 and allowed smoking but they provided few ashtrays and people put their cigs out anywhere. The only really good part of this cruise was the shows, Cirque Dreams was spectacular (at an extra cost) and comedy shows were really good, if you could get in but the best was Priscilla queen of the Desert. Best thing I’ve ever seen on a cruise ship. The daily bulletin had scads of listings for things to do but Most had to do with going and seeing how you could spend more money. Many things were held in the so-called Atrium that held maybe 200 people sitting and maybe another 200 standing on 2 floors trying to find a way to see. This on a ship that holds 4000 people. We think the ship design was the cause of many of the problems. However we spent good money for this cruise and probably won’t risk sailing on another NCL ship when there are so many good options on other cruise lines Read Less
Sail Date: December 2018
We were enticed to try NCL by one of their seemingly great packages to Caribbean. First off, shame on me for not researching more about my cruise ahead of time. I am an experienced cruiser but had fallen into a comfort zone expecting ... Read More
We were enticed to try NCL by one of their seemingly great packages to Caribbean. First off, shame on me for not researching more about my cruise ahead of time. I am an experienced cruiser but had fallen into a comfort zone expecting similar practices from NCL that I received from RC and Princess. I felt like we had a good time despite the NCL /ship experience and also appreciate that perhaps the EPIC is not indicative of all their ships. I have several observations. The good: great optional restaurant experiences. Showers size was bigger than typical. Overall cost of cruise which included a drink package option etc was good. Shows were excellent. Lots of storage and closet space in state room. The bad: No real walking/running track. It was literally a 200 ft strip amongst the lifeboats with a turnaround on each end - poor ventilation and no real views. -No center staircase to main deck or center elevators- made moving around ship awkward and coincidentally forces you through the smoke filled casinos. -$15 corkage fee to bring on bottle of wine (which I agree with if it was to be used in dining capacity and not for “personal room “ consumption. -tiny 7x8 balcony off aft (my fault to not research) -the NCL stateroom layout -you literally are walking through your bathroom to get into your stateroom- don’t have your spouse getting ready for the day when room service comes :). -No real table to sit at or to put a room service tray on. -water not covered in drink package- @$7/ bottle, we paid more for water than what our Mandatory service charge (tip) was at $124.00 -mandatory service charges every day of $14/ person. To me this takes away incentive to individual staff to go above and beyond expectations. -no attempt by cabin steward to meet us and find out our specifics- we never met him. -saving of deck chairs is alive and well on this ship despite posted rules -ship layout offers no main deck “table and chairs” area which are so typical on most ships (an area to play cards or just sit with friends). The only such area was a designated smoking area. -the main pool deck offers very little in terms of actual pool, rather a myriad of kids type play park and water slide. Rear deck pool is like 15’x15’ area, usually filled to capacity. -a lot of ship is showing its age/useage. Walking into main dining halls over crumbling tiles is not a good look. Rusting railings everywhere. -hot tubs are barely Luke warm -at least a third of my Internet package minutes were spent watching that wheel twirling while waiting for access both going on and off connecting. Sometimes it literally took 10 minutes to achieve log off. -aft cabins balconies are all but unusable due to overwhelming white noise from prop wash and engine noise. Think of standing next to Niagra Falls and shouting to your spouse to converse when being on balcony. -bars are extremely understaffed. Most trips to a bar for drinks meant 10-15 minutes in a battle to prevent cutters to get to one bartender having to wait on 20 people at bar and 15 people in line. Seemed set up for waiters/waitresses that they too had to wait in same line. We are not big drinkers but anguished at prospect of getting back in line for a glass of wine or even water. Trying to use the waitress was even more problematic. -Really? $7 to bowl a string? Not every opportunity to make a buck needs to be exploited:) My general observations in hind sight are that this is a good ship/cruise line choice if you are a gambler who likes to eat but not drink :) Not sure what demographics they were researching:) Read Less
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