I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...
This was my first cruise on Norwegian, but my 16th cruise overall. It was my favorite! The crew were ALL friendly, enthusiastic and fun. The food was good, service great, and the activities fun. Shout out to Patrick and Bruno (entertainment,) the waiters and bartenders from Topsider, Edwin and his fellow coffee singer, and Miss Washy-Washy! We bought 8 vouchers for CruiseNext and can’t wait to ...
We love NCL; this was our fourth cruise with them.
Started with a weather issue and Bermuda drop as a port; we did not find this out until we were in the check-in line. Not a problem, no one can control the weather!
With this change, our itinerary was reversed from the original plan. NCL service is great and one of the reasons we love it; helpful staff, nice and clean public areas, pool, ...
We just got back from a wonderful 11 day cruise!! The Prima is a very beautiful ship, easy to get around, certainly the good outweighs the bad!! I don't understand all the negativity as we found all the crew very happy, smiling & very friendly!! Food in the Hudson's & Commodore rooms mostly very enjoyable a couple times an issue had to be resolved, but it was done quickly & satisfying!! Our ...
My traveling companions and I stayed in 2 room balcony suites at the front of the ship. The cabins were spacious and well equipped. We had excellent service from our steward and butler. My only disappointment with the ship was that it was not always easy to find areas to relax. When we were looking for areas to lounge with a drink, we often had to wander around the ship to find open spaces. ...
The cruise was ok. Getting on and off at ports was fairly easy and quick. There was a lot to choose from once you were off the ship. The excursions offered on board were much more expensive than if you just got off and got one of the ones they were selling at the ports. There were not as many activities as we liked on board and their "main" area was not big at all. There were not many bigger pools ...
Just came back from the 7 day Southern Caribbean on the Viva. Family of five with three teenagers.
Overall, an amazing cruise....one of the best out of many we have taken. We are used to the mega ships of Royal, and I wondered if the Viva would feel too small. I quickly realized it's fine. It really is a beautiful ship. I read many negative reviews here, but once being on the ship, I ...
Our family of 4, 2 adults and 2 elementary aged children sailed on NCL Viva during spring break on a full ship. Prior to sailing I read mixed reviews about the NCL Viva. Our family found the ship to be modern and beautiful. It took a few days to get acclimated with the layout of the ship. Pools and public areas of the ship typically got crowded close to all aboard time when people returned to ...
This was our fifth cruise on Norwegian. As an aside, we have made reservations on other Norwegian cruises before, but we were notified of itinerary changes that made the cruise less desirable to us, before payment was due. Therefore we cancelled those reservations.
This cruise was selected by my wife and I as a repeat of a January 2020 Southern and Eastern Caribbean (just before the Covid ...
The overall experience is ehhh. Carnival is better, Holland is better, genuinely any other cruise line besides Margaritaville is better. The food on Norwegian is pretty bad unless you go to a restaurant (that you pay extra at), the boat is insanely crowded, the excursions always leave late because the masses don’t show up on time, and the customer service is subpar. If you want to do anything ...