Our last NCL cruise has shown how they are cutting so much that there is just not much value left in cruising with NCL.
The beverage package that most all passengers get for "Free" is not worth the price, we had to pay $605 in service charges for the free package). They have 48 wines by the glass on the wine menu (bottles not allowed with the package) and 38 of them are over the limit for the ...
We took a South America cruise on the Norwegian Star, February 15-29, 2020, from Santiago Chile to Buenos Aires, Argentina.
Although our suite was very nice, we found the first night of our cruise the heating system did not work in our accommodations. Since heating would be nice to have while watching Glaciers, and cruising Cape Horn, we asked to have it repaired. For two days they were ...
The worst cruise ever!!. This was our 4th cruise, 1st and last with Norwegian. Most services were poor/terrible. Very expensive compare with the poor service given in return.
Cabin small, toilet smaller than an airplane toilet and smelly, smell like sewerage
Food: tasteless, nil variety menu, unless you pay for the expensive options
Internet: extremely expensive compare to other ...
Loved the intiniary going to columbia,peru and Chile .
My husband had hurt his ankle and needed a wheelchair at embarking we waited 6 hours with other handicap and no wheel chairs came. One 95 year old was carried on by a family member.
Food in dinning room was cold, many tasteless and service was to long. We missed four 7:30 shows even though we got to dinning room at 5.
We asked for ...
Re NORWEGIAN SUN depart San Antonio (Santiago) 17 Feb 2018 heading to Miami.
(Departure port was changed from Valparaiso to San Antonio shortly before the cruise)
On arrival in our Cabin we were told that:
• There was an outbreak of Acute Gastro Enteritis (AGE) / Norovirus on board
• There was Maintenance planned during the cruise.
We had not received any advice by email, text or ...
NEVER AGAIN ON NCL!!! Wanted to do Panama Canal so decided to do this one. The cruise before had 80 illnesses and no one contacted us to inform us of the issue. We were not able to board ship until late afternoon and once on board could not get to cabin. Had to wait to be served any food or water the whole time on ship. We could not use the library until the last 3 days of 16 day cruise, ...
I thought the cruise ship itself was a disappointment from start to finish. I went on this holiday with my mum and dad who were also appalled with the ship. Boarding the ship we were never told about the previous sickness that they had had on board so as you can imagine it was horrific, floors 6 and 7 stank of sick and the food was horrible - I and my parents hardly ate. If we had been told ...
1st This is too small an area to list the problems we encounterd on the ship.
The biggest being the noise levels due to ship refitting being done while we were cruising. DB levels were off the charts very annoying in lounge areas (when raining and no other place to hang out) and pool side.
Tea was store bought tea Lipton (sorry Lipton Fans) - why not then also use store bought ...
Cruised around South America with NCL. The ship was old and numerous things in the room did not work or were broken. Food was very basic quality and there was no variety. Same menu every day.
NCL seem to have a simple policy for dealing with any customer queries.
1. If the answer could be Yes or No then the answer is ALWAYS "No"
2. If a third party is involved then the third party is ...
This was our first Norwegian cruise. We chose Norwegian Sun because we wanted to go to a place we hadn't before, which was South America. We also wanted a cruise ship that was sailing for both Christmas and NYE. We thought the itinerary sounded great because it included 3 countries (Argentina, Brazil and Uruguay) and some cities we were looking forward to such as Rio. This was our 5th cruise, we ...