1. Home
  2. Cruise Lines
  3. Norwegian Cruise Line
  4. Norwegian Cruise Line Cruise Reviews
Sail Date: March 2019
I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. ... Read More
I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. Embarkation at San Antonio was probably the easiest of any port I've done so far. Some sparse facilities in a warehouse, but they moved us through quick and it was easy to follow where to go. Some folks thought the Macchu Pichu trip was overpriced at about $2000 each and you missed two days off the boat. These were people that did not take the excursion. But for this excursion they chartered a 737 to fly the 97 of us from Aricca, Chile to Cusco, Peru, and had us split into groups of 9 or 10 or so, each with a guide. The guides were equipped with oxygen and first aid due to the high altitude in Cusco. I saw them use their first aid skills in person when one woman fainted during lunch. They rushed into action and appeared to know exactly what to do and were very professional at helping her until an ambulance arrived. I saw her later on so I know she recovered fine. The hotel for 2 nights in Cusco was absolutely first class and at least 4 star quality. Really nice. Fantastic breakfast buffet and dinner included. Better than the ship even. The train ride down to MP was great with a wonderful meal and great views and some commentary. MP tour was very detailed and the guide knew his history and helped the less agile folks with the stairs and walking around. We spent around 4 hours there, and it was enough for me. If you want a detailed study of the place and want to spend a few days there, then this is not for you. But after 4 hours I was ready to go back and thought I had seen enough to satisfy my curiosity. The ride back was just as good. The same train and hotel and the next day, another 737 to go to Lima. I understand where the $2K went, and in my opinion, it was worth it. A surprise tour was to see the adobe city of Chan Chan in northern Peru. Really interesting place and it is pre-Inca and still in pretty good shape. Turned out to be more interesting than I expected. Overall the ship's renovation recently really updated it to today's styles and standards. The New Mexican restaurant, los Lobos had a fairly limited menu, but everything was tasty and fairly authentic (Full disclosure I'm married to a Mexican, so we had to hold not tp a high standard and it didn't disappoint.). The buffet was typical NCL and acceptable, but crowded and not a s good as the specialty restaurants. Overall, another typical high quality NCL cruise and the renovated SUN was a pleasure to sail on and the crew all seemed happy to be there too.. Read Less
Sail Date: March 2019
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel ... Read More
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel comfortable in their home. I enjoyed having a choice of cheeseburgers or pizza for lunch. I am a bridge player and was very pleased to find that Norwegian had contracted with a couple that would provide us time to play duplicate bridge. This was an unexpected yet appreciated aspect of our cruise that added to our enjoyment. The entertainment was varied and appreciated. From trivia to a string trio playing classical music. Our balcony cabin allowed us much time viewing ocean life and activity at sea. I took advantage of Norwegians advance bookings which doubled my deposits and I am looking forward to cruising with Norwegian over the next few years. Our cab Read Less
Sail Date: March 2019
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the ... Read More
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the full monty. Not much space to do justice to 30great days but I’ll try! The Sun is a small ship and did suffer because of this at times on the first leg on sea days. This was especially true of the buffet where spaces were frequently at a premium. Size also meant that the options for light dining at lunchtime were very limited. Sandwiches were limited to filled croissants and there were few cold meat options. By contrast I found the range of choice in the main dining room to be excellent. In 30 nights I never duplicated a main course choice and was never disappointed. Of the speciality restaurants if found La Cucina and Los Lobos to be very underwhelming, but Le Bistro was excellent. We thoroughly enjoyed the entertainment in the Windjammer, especially Kiefer Wiley, who always kept the party going. A young pianist, Walisson, had joined the ship’s crew at Buenos Aires so it was early days for him but he settled well and was well worth a pre dinner listen. We caught a performance by the ship’s singers in Bliss one evening. Backed simply by electric piano, they were superb and distinctly better than in the over amplified main theatre. The show and produced a similar quality performance at each of the Jazz Brunches we attended. Old adage if you’re good enough you don’t need to be loud. We didn’t use any of the ship’s excursions, joining fellow Cruise Critic members on a series of excellent trips. Not once were we in danger of missing departure and one of the early questions we were always asked was when does the ship leave? I’ll probably give a thorough review of each excursion on a post under South America Ports of Call. Special stand out mentions now however for Dennis Purtov at Puerto Montt and Patricia at Trujillo. We also had great experiences at Valparaiso, Coquimbo and Puerto Chacabuco. I have to say that embarkation at Buenos Aires was excellent. A clean, comfortable waiting hall, a speedy transition through check in and a good transfer by bus to the ship was a really good quality service. Compare that to the sloppy positioning of colour tag luggage, muddled exit pathways and haphazard progress through security at Miami and it was like being in two different worlds... and it wasn’t the third world country that was shown up! Just an extra point of minority interest. It was so nice to be able to run on the Promenade deck and not feel guilty. Runners don’t have to feel compelled to run on treadmills in a humid gym or up on an exposed top deck. We made so many new friends on this trip and hope to meet up again some time. A lot of that was down to a really active Cruise Critic Roll Call, so thanks for making it all such a great trip! Read Less
1 Helpful Vote
Sail Date: February 2019
Our daughter, her husband, and our 2 grandchildren were touring South America, and the San Antonio, Chile to Buenos Aires, Argentina cruise allowed us to spend 2 weeks with them. By arriving in Chile a day before our cruise allowed us ... Read More
Our daughter, her husband, and our 2 grandchildren were touring South America, and the San Antonio, Chile to Buenos Aires, Argentina cruise allowed us to spend 2 weeks with them. By arriving in Chile a day before our cruise allowed us to climatize and have a relaxed embarkation. The embarkation was well organized and trouble free. The Norwegian Sun is a wonderful ship and layed out well. The amenities, dining, cabins, entertainment, activities, and services were excellent. This ship carries 1900 passengers and did not feel crowded. The staff were friendly, professional, helpful, and well turned out. We especially appreciated the cleanliness program to help ensure no on board sickness. We also appreciated the kids program which allowed them to have some time to themselves. The weather was good, but varied from hot & muggy to cool & very windy. All types of clothing was required if a person wanted to venture outdoors or an an excursion. At one point in the South Pacific Ocean we encountered a strong storm that was worsening. The bridge crew after considering the situation, decided to change our itinerary slightly and headed at top speed for the safety of the Magellan Strait. At no time did we feel unsafe. We would consider another cruise with Norwegian and recommend this particular cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
This trip had always been on my bucket list. We flew to Buenos Aires and explored the city for two days. BA has been called the Paris of the South. It is a beautiful and elegant city. We were impressed by the Norwegian Sun's ... Read More
This trip had always been on my bucket list. We flew to Buenos Aires and explored the city for two days. BA has been called the Paris of the South. It is a beautiful and elegant city. We were impressed by the Norwegian Sun's renovations. The ship looked beautiful, clean and brand new. Our first stop was beautiful Montevideo, Uruguay, a historical lovely city. Our second stop was Punta del Este, Uruguay, a beautiful resort destination. Then, we cruised to Puerto Madryn, Argentina, which was originally settled by the Welsh. We could have taken the Welsh city tour. However, we chose to take the Valdes Wildlife refuge tour instead. We saw amazing animals such as sea lions, elephant seals and Magellanian penguins. Our next stop was Stanley in the Falklands. That was also an amazing center for wildlife viewing. We walked with the penguins on Bertha's Beach which was one of our most amazing lifetime experiences. Stanley itself looks so very British and charming. We only stayed half a day in Stanley and had to leave a bit early due to a bad weather forecast. That's typical for the geographic area. In fact, a cruiser who had taken the same trip 14 times told us that many times, ships can't dock in certain ports in that area due to weather conditions. We were lucky, because we only had one rocky morning. Otherwise, the ship was as smooth as glass. The sail around Cape Horn brought back memories of history lessons at school. I remembered hearing about Magellan sailing around the Cape in the 16th century. I remembered reading James Michener's Hawaii and visualizing the trip around the Horn. Actually Cape Horn is just an island, but it was memorable. Our next stop was Ushuaia, the most Southern city in the world. It reminded me of ports in Alaska and is the gateway to the Beagle Channel. We went to the gorgeous Terra del Fuego National Park. However, with the wind chill factor, it was in the 30s with freezing rain. This was summer no less. We visited Punta Arenas, the most Southern port in Chile. Then, we sailed through the Chilean Fjords and the Straight of Magellan. Imagine being surrounded by snowy mountains and glaciers as you sail through the strait. We saw penguins and sea lions on a small island right in the middle of the Straight. The views were breathtaking. When we arrived in Puerto Montt, we saw Puerto Vayas, a city founded by the Germans. However, there was nothing very German about it. However, we went to the marvelous cowboy dancing and rodeo demonstration followed by a wonderful late lunch of unlimited grilled meat, fruit and vegetables. Sadly, our cruise ended in San Antonio, Chile. It was a wonderful experience. The ship itself was newly outfitted and gorgeous. The food was for the most part decent. However, we ordered steak in the dining room, and it was tough. The steak at Cagney's Steak House however, was delicious. The 11th floor was almost always crowded, especially on tour days. One maître' D told me that was nothing. "You should see the buffet crowds on the bigger ships," he joked. The one thing I didn't like was the price of the tours, but the tour package was a bargain. Even company tours outside of Norwegian had expensive tours. Prepare to shell out about $150 per person for most tours, onboard ship or off. Some may be less, but they are far and few between for what I could tell. We also heard that not many captains like to take this route, because it is treacherous, but Captain Teo did an amazing job. Read Less
Sail Date: February 2019
We were very excited to be on this 14 night Buenos Aires to Santiago (via Cape Horn) sailing, and particularly pleased when our upgrade bid moved us from a Mini-Suite to a Forward Facing Penthouse with Balcony (SH). As there is lots of ... Read More
We were very excited to be on this 14 night Buenos Aires to Santiago (via Cape Horn) sailing, and particularly pleased when our upgrade bid moved us from a Mini-Suite to a Forward Facing Penthouse with Balcony (SH). As there is lots of good information about this amazing itinerary, I will focus on the experience of being a suite guest. As NCL embarkation was actually on the ship (because of port restrictions), there wasn't really any special treatment through this process, although we were in the first group through immigration and we were quickly checked in. Our room was already ready which was great and our bags arrived soon after (Room description below and photos attached). We were able to go to Cagney's for lunch - and this was an option every day, along with every morning for breakfast. We didn't often go for lunch, as we prefer something pretty light if it is a sea day, so normally just grabbed some fruit and cheese from the Garden Cafe and ate in our room. But breakfast in Cagney's was one of the highlights of the suite perks. Breakfast included a buffet and the option of cooked dishes (which we indulged in occasionally) I have attached photos of the menu and pictures of the buffet. We loved starting the day with some peace and quiet, along with exceptional service, and also enjoyed the morning stroll from forward to aft in the crisp morning air. There was never more than 10 people at Cagney's, and by the end of the 14 days everyone was friends - passengers and staff alike. The other reason you didn't need lunch was that your Butler brought you snacks twice per day, savoury treats around mid-afternoon and sweet treats before bedtime. Luckily we had some friends to share these with, otherwise we would have come home a few pounds heavier. You could also get room service with no delivery charge, and we did this once. We did though make good use of the Nespresso coffee machine and great tea bags on offer in the room. On port days it was certainly nice to be able to "jump the queue", particularly as there were a number of tender ports on this itinerary. It was also very helpful to jump the queue the day Chilean immigration decided to board and check everyone's passport and visa, the normal queue went forever. And on the final day it was nice to get off when we wished. There was supposedly reserved seating in the theatre, but I believed it was upstairs in a less than prime spot. One other Suite party asked for reserved seats downstairs, and that was arranged for them. We just went early to get the seats we wanted. Overall I'm not sure I would pay "full price" to sail Suite. We aren't very demanding, and like to be independent, so didn't maximise our use of the Concierge or our Butler. But the extra room size, and that quiet breakfast could tempt me again. Read Less
Sail Date: February 2019
This was our first cruise and first time to south america we stayed in Buenos Aries for 3 days prior to departure,went on hop on hop off bus.. wonderful city full of interesting architectural wonders....buildings, statues.. old and ... Read More
This was our first cruise and first time to south america we stayed in Buenos Aries for 3 days prior to departure,went on hop on hop off bus.. wonderful city full of interesting architectural wonders....buildings, statues.. old and new..the ship had easy embarkation... friendly knowledgeable and helpful staff..stayed in partial porthole cabin it exceeded our expectations for size of cabin and view out of porthole ..dining was great and did not have a disappointing meal in 2 weeks..we had the drink package and dining package ..part of the free at sea promotions..although "free" is a bit of a stretch..$700.00 in gratuities for drink package ...good entertainment..service was friendly and helpful at every turn..a bit unorganized for shore excursions...would have been helpful to have more information on ports of call as well as prior information on excursions.. the tender boats were a bit crowded and unorganized but only needed them at a couple ports our cabin steward Milos did a wonderful job every day and was most friendly and helpful...disembarkation was easy and stress free..not really a trip for young children although there were some onboard...once in a lifetime trip... highly recommend it Read Less
Sail Date: December 2018
I choose this cruise for the itinerary and did not have any expectations regarding the quality of food or condition of the ship. My family enjoyed every minute of the two week cruise. The embarkation in Chile was SOOOO smooth! We ... Read More
I choose this cruise for the itinerary and did not have any expectations regarding the quality of food or condition of the ship. My family enjoyed every minute of the two week cruise. The embarkation in Chile was SOOOO smooth! We arrived at 12:30 and basically walked right on board. It was effortless. Disembarking on the other hand was a little more hectic in Buenos Aires. The Sun and a MSC cruise were both disembarking at the same time. It was chaos outside. I am not sure what NCL could have done differently but it was a little overwhelming. Our room: standard balcony on the ninth deck. The room was tight for a family of four with limited storage. The recent renovations gave to room a fresh look. Dining: We had the dining package that included four specialty dining meals. The mdr had a nice selection of food that did not repeat for the entire two weeks. We were so impressed! The quality was very good. We ate at the French restaurant and while we enjoyed our meal, it was the same quality in the mdr. The sushi restaurant was good. They charged an additional $8 fee per person but we enjoyed it (especially the poke bowl). Then we had two dinners at the steak house. It was our favorite even though the lobster bisque was the same served in the mdr on New Year’s Eve. Drinks: The best bar on the ship is the champagne bar! Freddie makes the best drinks. Activities: we went to every family activity and game show. It was so much fun! From family charades to family circus training it was all awesome!!! My kids (ages 7 & 8) LOVED the kids club. Marco Polo was amazing! The kids preformed a circus show at the end and it was so cute! Ports: every single port was stunning!!! In my opinion the only disappointing port was Puerto Madryn, Argentina. Get to Voluteer Point if you can make it to the Falklands!!! It was insane walking about with the King Penguins on their turf in their natural grounds. Read Less
1 Helpful Vote
Sail Date: December 2018
Did back to back from Miami on Dec 7 arriving in Buenos Aires on Jan 5. Amazing ship, great crew, excellent meals, fantastic time had for 29 straight days. Colombia, Panama Canal, Ecuador, Equator Crossing, Peru, Chile, Falkland ... Read More
Did back to back from Miami on Dec 7 arriving in Buenos Aires on Jan 5. Amazing ship, great crew, excellent meals, fantastic time had for 29 straight days. Colombia, Panama Canal, Ecuador, Equator Crossing, Peru, Chile, Falkland Islands, Argentina and a complete fabulous time. Went on 3 side trips to see penguin colonies and had a blast. Cartegena and Lima and Valparaiso were lovely. Stanley in Falklands was most interesting. Only annoying part of trip was Adriano the Cruise Director and the NCL shows were like high school productions ... Did not let these detract from the trip itself. Dining rooms supervisors Mr D Souza, Mr Cortland Thomas and Ms Rodalyn Carnaveral were most gracious and outstanding. Four Seasons Restaurant serving staff were really good Captain was minimalistic with announcements and insights...he could have been more informative and insightful. Received certificates for going through Panama Canal and Crossing Equator...did not receive one for Cape Horn!!! Panama Canal narrative during daytime crossing was excellent and I learned a lot! Thanks NCL for an amazing time!!! Read Less
3 Helpful Votes
Sail Date: December 2018
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to ... Read More
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to do, but it's not like the mega ships. Being the smallest in the fleet it can't offer all the choices. I find it a ship where you can chill out and relax. The balcony rooms have more storage than any other balcony room I've been in. The shelves, cabinets, and drawers will provide more room to store your stuff than you may need. The bathroom is smaller. Plenty of shelve space but really only one can fit in the bathroom at a time. The Shower is also a bit small but not the worst I've seen. The dining is standard NCL. Now that all the ships follow the same menu if you like the food it is just as good here. I personally find the selections and quality of the food to be very good. Both the main dinning rooms are very nice. Either one is an enjoyable place to dine. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Email me when prices drop