While we had a wonderful time and felt safe on board, there were a number of areas the cruise line missed the mark:
1. We paid for an upgraded dinner at Teppenyaki restaurant. Of the four people in our party, there was a problem with the meals. Raw chicken was served and two people were served things they repeatedly stated they were allergic to. We even booked it for the first sitting so the ...
We took a 16-day cruise from Buenos Aires with the Norwegian Sun in February 2024.
We chose it based on the itinerary and the company's good references. The itinerary was good.
The problem was the ship: When we arrived the cabin smelled of cigarettes and bathroom. At night we noticed that there was an unbearable noise coming from the air conditioning.
On the second night when we entered ...
My wife and I, both in our 60’s, booked this 14 day cruise from Buenos Aires to Antarctica and were very disappointed. We have over 30 cruises with 10 on Norwegian and the rest mostly on Royal Caribbean, Princess, or Holland America. I usually rate cruises as 5 star as you get what you book and a cruise is usually a good time. However this cruise on the Norwegian Star was overall terrible for ...
The first time I booked this cruise 2 years ago it was canceled. This time the cruise went but the itinerary was suddenly changed. People from remote parts of the world had a long journey to Argentina mostly to see Antarctica, but instead of 2 full days in Antarctica, we had only 2 hours and saw 2 islands from a distance. It was a big disappointment for many of us. As we understood the only reason ...
Having cruised on Norwegian before the pandemic, I believe Norwegian is suffering from post pandemic syndrome and is using the pandemic to reduce services and quality.
My specific problems were:
1. The itinerary followed was not what I paid for. The three days cruising Antarctica were reduced to one while the weather was glorious.
2. Sanitation standards were low. I contracted Covid ...
This isn't your ordinary kick back by the pool in the sunshine and be pampered cruise itinerary. It goes to ANTARCTICA! For many on the ship who are frequent travelers, this was the final destination, the SEVENTH continent to visit. The destination is unique. The itinerary is grueling: it crosses The Drake Passage- where the Atlantic and Pacific Oceans converge. Some days, it's a "lake". ...
I’ve cruised with NCL several times in the past, most often with Celebrity so I have some recent experience to base my review. Overall, Cebebrity outperforms NCL. The cruise was good overall but a few details left us disappointed. Most foremost was the food. It just fell flat, both in the dining room and buffet. Normally we don’t choose premium dining because we are fairly satisfied with the ...
This was our 6th cruise. Unfortunately ranks at the bottom. If you've cruised within the US or Europe, this will be a disappointment.
Embarkation. Like a disorganized maze. Luggage drop off is different location from your checking in. Buses will ferry pax from these 2 locations. Address sent by Norwegian Star erroneous....meant for locals only.
Itineraries. Antarctica (Paradise Bay, ...
So, first time cruiser here so I have little point of reference. But, I had an absolutely brilliant time with my father on this voyage of a life time to the utterly amazing Patagonia and Antarctica (sorry if this is a bit long).
Embarkation - so easy. It took around 45 mins to arriving at bag drop off to sitting by the pool with a beer in my hand. At all points there seemed to be forward ...
We cruise often and have mainly stayed with Norwegian so we have achieved some status that adds a few perks. This was an amazing itinerary mainly to see Antarctica and that did not disappoint. It should be on everyone's bucket list.
The good -
We like the size of the Star. Not a mega ship, holding about 2500 passengers.
The staff was friendly and helpful without exception.
The ...