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56 Norwegian (NCL) South America Cruise Reviews

I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. ... Read More
I chose this cruise to explore western South America and specifically to go to Macchu Pichu. Also to travel the Panama Canal one more time. It did not disappoint. As usual, NCL tours are well planned and the guides are very professional. Embarkation at San Antonio was probably the easiest of any port I've done so far. Some sparse facilities in a warehouse, but they moved us through quick and it was easy to follow where to go. Some folks thought the Macchu Pichu trip was overpriced at about $2000 each and you missed two days off the boat. These were people that did not take the excursion. But for this excursion they chartered a 737 to fly the 97 of us from Aricca, Chile to Cusco, Peru, and had us split into groups of 9 or 10 or so, each with a guide. The guides were equipped with oxygen and first aid due to the high altitude in Cusco. I saw them use their first aid skills in person when one woman fainted during lunch. They rushed into action and appeared to know exactly what to do and were very professional at helping her until an ambulance arrived. I saw her later on so I know she recovered fine. The hotel for 2 nights in Cusco was absolutely first class and at least 4 star quality. Really nice. Fantastic breakfast buffet and dinner included. Better than the ship even. The train ride down to MP was great with a wonderful meal and great views and some commentary. MP tour was very detailed and the guide knew his history and helped the less agile folks with the stairs and walking around. We spent around 4 hours there, and it was enough for me. If you want a detailed study of the place and want to spend a few days there, then this is not for you. But after 4 hours I was ready to go back and thought I had seen enough to satisfy my curiosity. The ride back was just as good. The same train and hotel and the next day, another 737 to go to Lima. I understand where the $2K went, and in my opinion, it was worth it. A surprise tour was to see the adobe city of Chan Chan in northern Peru. Really interesting place and it is pre-Inca and still in pretty good shape. Turned out to be more interesting than I expected. Overall the ship's renovation recently really updated it to today's styles and standards. The New Mexican restaurant, los Lobos had a fairly limited menu, but everything was tasty and fairly authentic (Full disclosure I'm married to a Mexican, so we had to hold not tp a high standard and it didn't disappoint.). The buffet was typical NCL and acceptable, but crowded and not a s good as the specialty restaurants. Overall, another typical high quality NCL cruise and the renovated SUN was a pleasure to sail on and the crew all seemed happy to be there too.. Read Less
Sail Date March 2019
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel ... Read More
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel comfortable in their home. I enjoyed having a choice of cheeseburgers or pizza for lunch. I am a bridge player and was very pleased to find that Norwegian had contracted with a couple that would provide us time to play duplicate bridge. This was an unexpected yet appreciated aspect of our cruise that added to our enjoyment. The entertainment was varied and appreciated. From trivia to a string trio playing classical music. Our balcony cabin allowed us much time viewing ocean life and activity at sea. I took advantage of Norwegians advance bookings which doubled my deposits and I am looking forward to cruising with Norwegian over the next few years. Our cab Read Less
Sail Date March 2019
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the ... Read More
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the full monty. Not much space to do justice to 30great days but I’ll try! The Sun is a small ship and did suffer because of this at times on the first leg on sea days. This was especially true of the buffet where spaces were frequently at a premium. Size also meant that the options for light dining at lunchtime were very limited. Sandwiches were limited to filled croissants and there were few cold meat options. By contrast I found the range of choice in the main dining room to be excellent. In 30 nights I never duplicated a main course choice and was never disappointed. Of the speciality restaurants if found La Cucina and Los Lobos to be very underwhelming, but Le Bistro was excellent. We thoroughly enjoyed the entertainment in the Windjammer, especially Kiefer Wiley, who always kept the party going. A young pianist, Walisson, had joined the ship’s crew at Buenos Aires so it was early days for him but he settled well and was well worth a pre dinner listen. We caught a performance by the ship’s singers in Bliss one evening. Backed simply by electric piano, they were superb and distinctly better than in the over amplified main theatre. The show and produced a similar quality performance at each of the Jazz Brunches we attended. Old adage if you’re good enough you don’t need to be loud. We didn’t use any of the ship’s excursions, joining fellow Cruise Critic members on a series of excellent trips. Not once were we in danger of missing departure and one of the early questions we were always asked was when does the ship leave? I’ll probably give a thorough review of each excursion on a post under South America Ports of Call. Special stand out mentions now however for Dennis Purtov at Puerto Montt and Patricia at Trujillo. We also had great experiences at Valparaiso, Coquimbo and Puerto Chacabuco. I have to say that embarkation at Buenos Aires was excellent. A clean, comfortable waiting hall, a speedy transition through check in and a good transfer by bus to the ship was a really good quality service. Compare that to the sloppy positioning of colour tag luggage, muddled exit pathways and haphazard progress through security at Miami and it was like being in two different worlds... and it wasn’t the third world country that was shown up! Just an extra point of minority interest. It was so nice to be able to run on the Promenade deck and not feel guilty. Runners don’t have to feel compelled to run on treadmills in a humid gym or up on an exposed top deck. We made so many new friends on this trip and hope to meet up again some time. A lot of that was down to a really active Cruise Critic Roll Call, so thanks for making it all such a great trip! Read Less
Sail Date March 2019
Our daughter, her husband, and our 2 grandchildren were touring South America, and the San Antonio, Chile to Buenos Aires, Argentina cruise allowed us to spend 2 weeks with them. By arriving in Chile a day before our cruise allowed us ... Read More
Our daughter, her husband, and our 2 grandchildren were touring South America, and the San Antonio, Chile to Buenos Aires, Argentina cruise allowed us to spend 2 weeks with them. By arriving in Chile a day before our cruise allowed us to climatize and have a relaxed embarkation. The embarkation was well organized and trouble free. The Norwegian Sun is a wonderful ship and layed out well. The amenities, dining, cabins, entertainment, activities, and services were excellent. This ship carries 1900 passengers and did not feel crowded. The staff were friendly, professional, helpful, and well turned out. We especially appreciated the cleanliness program to help ensure no on board sickness. We also appreciated the kids program which allowed them to have some time to themselves. The weather was good, but varied from hot & muggy to cool & very windy. All types of clothing was required if a person wanted to venture outdoors or an an excursion. At one point in the South Pacific Ocean we encountered a strong storm that was worsening. The bridge crew after considering the situation, decided to change our itinerary slightly and headed at top speed for the safety of the Magellan Strait. At no time did we feel unsafe. We would consider another cruise with Norwegian and recommend this particular cruise. Read Less
Sail Date February 2019
This trip had always been on my bucket list. We flew to Buenos Aires and explored the city for two days. BA has been called the Paris of the South. It is a beautiful and elegant city. We were impressed by the Norwegian Sun's ... Read More
This trip had always been on my bucket list. We flew to Buenos Aires and explored the city for two days. BA has been called the Paris of the South. It is a beautiful and elegant city. We were impressed by the Norwegian Sun's renovations. The ship looked beautiful, clean and brand new. Our first stop was beautiful Montevideo, Uruguay, a historical lovely city. Our second stop was Punta del Este, Uruguay, a beautiful resort destination. Then, we cruised to Puerto Madryn, Argentina, which was originally settled by the Welsh. We could have taken the Welsh city tour. However, we chose to take the Valdes Wildlife refuge tour instead. We saw amazing animals such as sea lions, elephant seals and Magellanian penguins. Our next stop was Stanley in the Falklands. That was also an amazing center for wildlife viewing. We walked with the penguins on Bertha's Beach which was one of our most amazing lifetime experiences. Stanley itself looks so very British and charming. We only stayed half a day in Stanley and had to leave a bit early due to a bad weather forecast. That's typical for the geographic area. In fact, a cruiser who had taken the same trip 14 times told us that many times, ships can't dock in certain ports in that area due to weather conditions. We were lucky, because we only had one rocky morning. Otherwise, the ship was as smooth as glass. The sail around Cape Horn brought back memories of history lessons at school. I remembered hearing about Magellan sailing around the Cape in the 16th century. I remembered reading James Michener's Hawaii and visualizing the trip around the Horn. Actually Cape Horn is just an island, but it was memorable. Our next stop was Ushuaia, the most Southern city in the world. It reminded me of ports in Alaska and is the gateway to the Beagle Channel. We went to the gorgeous Terra del Fuego National Park. However, with the wind chill factor, it was in the 30s with freezing rain. This was summer no less. We visited Punta Arenas, the most Southern port in Chile. Then, we sailed through the Chilean Fjords and the Straight of Magellan. Imagine being surrounded by snowy mountains and glaciers as you sail through the strait. We saw penguins and sea lions on a small island right in the middle of the Straight. The views were breathtaking. When we arrived in Puerto Montt, we saw Puerto Vayas, a city founded by the Germans. However, there was nothing very German about it. However, we went to the marvelous cowboy dancing and rodeo demonstration followed by a wonderful late lunch of unlimited grilled meat, fruit and vegetables. Sadly, our cruise ended in San Antonio, Chile. It was a wonderful experience. The ship itself was newly outfitted and gorgeous. The food was for the most part decent. However, we ordered steak in the dining room, and it was tough. The steak at Cagney's Steak House however, was delicious. The 11th floor was almost always crowded, especially on tour days. One maître' D told me that was nothing. "You should see the buffet crowds on the bigger ships," he joked. The one thing I didn't like was the price of the tours, but the tour package was a bargain. Even company tours outside of Norwegian had expensive tours. Prepare to shell out about $150 per person for most tours, onboard ship or off. Some may be less, but they are far and few between for what I could tell. We also heard that not many captains like to take this route, because it is treacherous, but Captain Teo did an amazing job. Read Less
Sail Date February 2019
We were very excited to be on this 14 night Buenos Aires to Santiago (via Cape Horn) sailing, and particularly pleased when our upgrade bid moved us from a Mini-Suite to a Forward Facing Penthouse with Balcony (SH). As there is lots of ... Read More
We were very excited to be on this 14 night Buenos Aires to Santiago (via Cape Horn) sailing, and particularly pleased when our upgrade bid moved us from a Mini-Suite to a Forward Facing Penthouse with Balcony (SH). As there is lots of good information about this amazing itinerary, I will focus on the experience of being a suite guest. As NCL embarkation was actually on the ship (because of port restrictions), there wasn't really any special treatment through this process, although we were in the first group through immigration and we were quickly checked in. Our room was already ready which was great and our bags arrived soon after (Room description below and photos attached). We were able to go to Cagney's for lunch - and this was an option every day, along with every morning for breakfast. We didn't often go for lunch, as we prefer something pretty light if it is a sea day, so normally just grabbed some fruit and cheese from the Garden Cafe and ate in our room. But breakfast in Cagney's was one of the highlights of the suite perks. Breakfast included a buffet and the option of cooked dishes (which we indulged in occasionally) I have attached photos of the menu and pictures of the buffet. We loved starting the day with some peace and quiet, along with exceptional service, and also enjoyed the morning stroll from forward to aft in the crisp morning air. There was never more than 10 people at Cagney's, and by the end of the 14 days everyone was friends - passengers and staff alike. The other reason you didn't need lunch was that your Butler brought you snacks twice per day, savoury treats around mid-afternoon and sweet treats before bedtime. Luckily we had some friends to share these with, otherwise we would have come home a few pounds heavier. You could also get room service with no delivery charge, and we did this once. We did though make good use of the Nespresso coffee machine and great tea bags on offer in the room. On port days it was certainly nice to be able to "jump the queue", particularly as there were a number of tender ports on this itinerary. It was also very helpful to jump the queue the day Chilean immigration decided to board and check everyone's passport and visa, the normal queue went forever. And on the final day it was nice to get off when we wished. There was supposedly reserved seating in the theatre, but I believed it was upstairs in a less than prime spot. One other Suite party asked for reserved seats downstairs, and that was arranged for them. We just went early to get the seats we wanted. Overall I'm not sure I would pay "full price" to sail Suite. We aren't very demanding, and like to be independent, so didn't maximise our use of the Concierge or our Butler. But the extra room size, and that quiet breakfast could tempt me again. Read Less
Sail Date February 2019
This was our first cruise and first time to south america we stayed in Buenos Aries for 3 days prior to departure,went on hop on hop off bus.. wonderful city full of interesting architectural wonders....buildings, statues.. old and ... Read More
This was our first cruise and first time to south america we stayed in Buenos Aries for 3 days prior to departure,went on hop on hop off bus.. wonderful city full of interesting architectural wonders....buildings, statues.. old and new..the ship had easy embarkation... friendly knowledgeable and helpful staff..stayed in partial porthole cabin it exceeded our expectations for size of cabin and view out of porthole ..dining was great and did not have a disappointing meal in 2 weeks..we had the drink package and dining package ..part of the free at sea promotions..although "free" is a bit of a stretch..$700.00 in gratuities for drink package ...good entertainment..service was friendly and helpful at every turn..a bit unorganized for shore excursions...would have been helpful to have more information on ports of call as well as prior information on excursions.. the tender boats were a bit crowded and unorganized but only needed them at a couple ports our cabin steward Milos did a wonderful job every day and was most friendly and helpful...disembarkation was easy and stress free..not really a trip for young children although there were some onboard...once in a lifetime trip... highly recommend it Read Less
Sail Date February 2019
I choose this cruise for the itinerary and did not have any expectations regarding the quality of food or condition of the ship. My family enjoyed every minute of the two week cruise. The embarkation in Chile was SOOOO smooth! We ... Read More
I choose this cruise for the itinerary and did not have any expectations regarding the quality of food or condition of the ship. My family enjoyed every minute of the two week cruise. The embarkation in Chile was SOOOO smooth! We arrived at 12:30 and basically walked right on board. It was effortless. Disembarking on the other hand was a little more hectic in Buenos Aires. The Sun and a MSC cruise were both disembarking at the same time. It was chaos outside. I am not sure what NCL could have done differently but it was a little overwhelming. Our room: standard balcony on the ninth deck. The room was tight for a family of four with limited storage. The recent renovations gave to room a fresh look. Dining: We had the dining package that included four specialty dining meals. The mdr had a nice selection of food that did not repeat for the entire two weeks. We were so impressed! The quality was very good. We ate at the French restaurant and while we enjoyed our meal, it was the same quality in the mdr. The sushi restaurant was good. They charged an additional $8 fee per person but we enjoyed it (especially the poke bowl). Then we had two dinners at the steak house. It was our favorite even though the lobster bisque was the same served in the mdr on New Year’s Eve. Drinks: The best bar on the ship is the champagne bar! Freddie makes the best drinks. Activities: we went to every family activity and game show. It was so much fun! From family charades to family circus training it was all awesome!!! My kids (ages 7 & 8) LOVED the kids club. Marco Polo was amazing! The kids preformed a circus show at the end and it was so cute! Ports: every single port was stunning!!! In my opinion the only disappointing port was Puerto Madryn, Argentina. Get to Voluteer Point if you can make it to the Falklands!!! It was insane walking about with the King Penguins on their turf in their natural grounds. Read Less
Sail Date December 2018
Did back to back from Miami on Dec 7 arriving in Buenos Aires on Jan 5. Amazing ship, great crew, excellent meals, fantastic time had for 29 straight days. Colombia, Panama Canal, Ecuador, Equator Crossing, Peru, Chile, Falkland ... Read More
Did back to back from Miami on Dec 7 arriving in Buenos Aires on Jan 5. Amazing ship, great crew, excellent meals, fantastic time had for 29 straight days. Colombia, Panama Canal, Ecuador, Equator Crossing, Peru, Chile, Falkland Islands, Argentina and a complete fabulous time. Went on 3 side trips to see penguin colonies and had a blast. Cartegena and Lima and Valparaiso were lovely. Stanley in Falklands was most interesting. Only annoying part of trip was Adriano the Cruise Director and the NCL shows were like high school productions ... Did not let these detract from the trip itself. Dining rooms supervisors Mr D Souza, Mr Cortland Thomas and Ms Rodalyn Carnaveral were most gracious and outstanding. Four Seasons Restaurant serving staff were really good Captain was minimalistic with announcements and insights...he could have been more informative and insightful. Received certificates for going through Panama Canal and Crossing Equator...did not receive one for Cape Horn!!! Panama Canal narrative during daytime crossing was excellent and I learned a lot! Thanks NCL for an amazing time!!! Read Less
Sail Date December 2018
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to ... Read More
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to do, but it's not like the mega ships. Being the smallest in the fleet it can't offer all the choices. I find it a ship where you can chill out and relax. The balcony rooms have more storage than any other balcony room I've been in. The shelves, cabinets, and drawers will provide more room to store your stuff than you may need. The bathroom is smaller. Plenty of shelve space but really only one can fit in the bathroom at a time. The Shower is also a bit small but not the worst I've seen. The dining is standard NCL. Now that all the ships follow the same menu if you like the food it is just as good here. I personally find the selections and quality of the food to be very good. Both the main dinning rooms are very nice. Either one is an enjoyable place to dine. Read Less
Sail Date December 2018
We chose this cruise because of its interesting itinerary of South America and the opportunity to go through the Panama Canal transit. From the smooth embarkment at Miami, to the culturally interesting ports of Columbia, Equador, Peru, ... Read More
We chose this cruise because of its interesting itinerary of South America and the opportunity to go through the Panama Canal transit. From the smooth embarkment at Miami, to the culturally interesting ports of Columbia, Equador, Peru, and Chile, relaxing days at sea and finally our disembarkment at Santiago, Chile, we thoroughly enjoyed our voyage. The transit through the Panama Canal was one of our favorite parts. It was very interesting. We found the size of the ship to be perfect as it was not crowded and impersonal. We were not looking for water slides and zip lines for entertainment but enjoyed the walking track and sitting on deck. Our cabin was roomy and the king bed was very comfortable. It had storage drawers, and closets and a couch. The shower had shampoo, conditioner supplied and the water pressure was very strong. The complimentary food at the Four Seasons and the buffet was excellent and the servers were personable and professional. The meals were hot and there was never a wait at any open dining restaurant. All the staff on the Norwegian Sun was very accommodating and friendly and went the extra mile to take care of our questions or need. In particular, our cabin housekeeper, Francis, was detailed, kind and we developed a nice friendly relationship during our cruise. We enjoyed the economic speaker that advised us of each country's history and current condition prior to entering the port, the spanish classes, and also the most talented and quality entertainment provided us by the Atlantis Strings (an violin trio from Budapest). Upon arrival back onto the ship after an excursion, the staff greeted us with refreshing drinks and wet washclothes...that was nice. To sum it up, we have only good memories of our 30th anniversary trip aboard the Norwegian Sun! Read Less
Sail Date December 2018
My wife and I took the Emerald Princess from Buenos Aires to Santiago Chile and stayed 3 nights at the little town of San Antonio Child and then took the Sun from Chile to Miami. This was the first time with Norwegian and therefore the ... Read More
My wife and I took the Emerald Princess from Buenos Aires to Santiago Chile and stayed 3 nights at the little town of San Antonio Child and then took the Sun from Chile to Miami. This was the first time with Norwegian and therefore the first trip on the Sun. We didn't know what to expect but overall we were very pleased with our Cruise. For us it was fun being on one cruse line for half the trip and then trying another. South America was an area of contrasts, none of the ports had a cruise terminal and some ports were basically fishing towns and some were more affluent. But they were interesting for us because we were basically curious about seeing a little of SA. We really like the entertainment on the ship. The theater was goldilocks size, not too big and not to small and nice individual chairs. They had a fantastic production crew of singers and dancers. They were just fantastically talented and they really put on a excellent show. Plus out of the 16 days onboard they performed a lot. They even came down in the bars and nightclubs when they weren't at the main theater and put on some mini shows. I don't know if that's normal on Norwegian but it was on the sun. We also thought the cruise director and his assistant were great. Lots of energy and great personalities. We had a balcony cabin that compared with Princess, HAL, Royal C and our steward was a hard worker. In fact I thought the whole crew was well trained, very friendly and hard working. We liked the layout of the Sun, nice big outdoor deck/dining area aft, a great sports bar aft, nice bar in the atrium area and a good size casino. One last thing, the food on the Sun was better than any cruise ship I have ever taken and we have been on a bunch. They actually seasoned the food and unless you go to a specially restaurant the food is bland. Nothing is perfect but overall we really enjoyed our cruise with the Sun and overall we basically like to cruise on a smaller ship. The Sun is probably mid-sized but nowadays all the new ships are monster size. Overall our fellow passengers were older retired USA folks like us but we had a lot of Latin American's on this cruise plus a sprinkling of Europeans . I highly recommend the Sun. Read Less
Sail Date February 2018
Norwegian has the best musical entertainment I have seen and I have sailed on 25+ cruises across multiple cruise lines. They have an upbeat Miami vibe that is hard to describe but you really feel it. We bought the 65 mile bus transfer from ... Read More
Norwegian has the best musical entertainment I have seen and I have sailed on 25+ cruises across multiple cruise lines. They have an upbeat Miami vibe that is hard to describe but you really feel it. We bought the 65 mile bus transfer from Santiago airport to San Antonio and everything went very well. Embarkation went smoothly. Cruise Director Roberto was one of the best I have encountered. We purchased a shore excursion in all seven ports and they were all professionally presented. Our cabin steward worked hard to know our name by the second day. Our balcony cabin was spacious enough for me to do yoga on the floor. It is 221 square feet. Food variety in the main dining rooms was great. We chose this cruise because we had never sailed to South America. Although Norwegian may not offer this exact itinerary again, I recommend that you find a Norwegian cruise going to Cartagena, Columbia or Punta Arenas, Costa Rica. Read Less
Sail Date February 2018
Great Ship, great cruise, amazing itinerary.... starting in Chile through the Panama Canal ending in Miami. A 16 day cruise was a pleasure and a dream. Our cruise was effected by the Noro Virus and the ship was taking extra efforts to ... Read More
Great Ship, great cruise, amazing itinerary.... starting in Chile through the Panama Canal ending in Miami. A 16 day cruise was a pleasure and a dream. Our cruise was effected by the Noro Virus and the ship was taking extra efforts to clean and prevent people from serving themselves. That means longer lines and longer wait times. My family washed our hands very often and avoided the buffet as there was less selection and longer lines. It was better to be served breakfast, lunch and dinner in the main dinning room. No one out of the 6 people we traveled with got the virus. Complainers should keep this in mind as the crew also got sick and service was delayed due to less crew. NCL gave us $35/each on our bill for the inconvenience and not sure how they came up with that number. Thanks for that. $50- $100 would have been better :). Our ages ranged from 45-55 years old so we were less than the average age. I won $20 in the Deal or No Deal game! That was also so much fun! Special thank you to Roberto De Pasquale, the cruise director, I love his energy and daily TV show. You really add to the ship! They are luck to have you! We will be back NCL, Thank you for all the great memories. Read Less
Sail Date February 2018
We have cruised 5 times each year and this was one of the best experiences mainly because of the dramatic vistas floating past our balcony. Gigantic Glaciers, rugged mountain peaks, wildlife(penguins, alpacas, condors,..) and cultural ... Read More
We have cruised 5 times each year and this was one of the best experiences mainly because of the dramatic vistas floating past our balcony. Gigantic Glaciers, rugged mountain peaks, wildlife(penguins, alpacas, condors,..) and cultural ports in Argentina and Chile. The ship itself was clean and well-maintained with attentive staff everywhere. We would have liked a better quality of shows in contrast to "Burn the Floor" on the Escape. But this was a smaller ship and so it is a matter of economics. Fortunately, the weather was mainly fine and the choppy seas around Cape Horn were mitigated by the ships stabilizers. Our next cruise is on the maiden voyage of NCL "Bliss" to Alaska which is much larger. We expect to see from our balcony, dramatic Glaciers and craggy peaks, but we hope it will not be too boisterous with all the race car tracks, water slides, and other adventure features. Just a nice cozy safe trip is all we are looking forward to experiencing. Read Less
Sail Date February 2018
I have wanted to go around the Horn since I read maritime experiences when I was a youngster. The experience was special and was enhanced by the travel environment provided by Norwegian Cruise Lines on the Norwegian Sun. The ship provided ... Read More
I have wanted to go around the Horn since I read maritime experiences when I was a youngster. The experience was special and was enhanced by the travel environment provided by Norwegian Cruise Lines on the Norwegian Sun. The ship provided all that I hoped for and I have cruised many times before. I have been spoiled by balcony cabins in the past and the Sun fulfilled my needs. I chose the Ultimate Beveridge Package and my travel mate and I took full advantage of that package. I highly recommend it. I used the buffet on a regular basis but the special dining venues offered special meal entres that were exceptional culinary experiences. There were more on board activities than I could take advantage of but I tried my hardest and enjoyed my selections. The staff was excellent and made me feel like I was a special guest. I thought the cost of the shore excursions were high until I experienced them and found that they were full of features that could not be fully explained on the internet. The excursions had great guides; most if not all of the excursions included full sit down meals including drinks and entertainment; most transportation cosisted of comfortable air conditioned buses. I would highly recommend this cruise. I was disappointed that Rio Di Janeiro was not a port of call. I hope it is included in the future. Read Less
Sail Date January 2018
We choose this cruise for the itenary, it also worked well for us as we were on our way to New Zealand. Enjoyed all the ports and tours we did, loved our penguin experiences and felt all the tours were comprehensive and gave us a good ... Read More
We choose this cruise for the itenary, it also worked well for us as we were on our way to New Zealand. Enjoyed all the ports and tours we did, loved our penguin experiences and felt all the tours were comprehensive and gave us a good feeling of the countries we visited. The scenery was spectacular, especially the glaciers and Fjords. Found the ship a little tired but do understand it is going in for refurbishing in April, 2018. We had four speciality dining rooms booked, but have to admit we enjoyed the main dining rooms and would not choose to go to the speciality ones again. As always we were well looked after by Norwegian, which has now become our number one choice or cruise lines. We have backed to back cruises booked for May 2018, and very much looking forward to our next cruise around the UK, Ireland and then onto Spain, Portugal and France. Read Less
Sail Date January 2018
We sailed out of Buenos Aires with another couple. We had never been to South America before and heard it was filled with natural beauty. It did not disappoint. This was our third time on the Sun. It is one of NCL's older ships and ... Read More
We sailed out of Buenos Aires with another couple. We had never been to South America before and heard it was filled with natural beauty. It did not disappoint. This was our third time on the Sun. It is one of NCL's older ships and doesn't have as many amenities as some of the newer and larger ships; however , the staff was amazing.Due to its size it doesn't have the number of bars and lounges as bigger ships. One thing that bothers us on NCL is how they constantly take over the exercise room to try to sell weight loss, foot relief, products to look younger ,etc. They need a separate room for this so people can use the room to stretch ,etc. We ate in specialty restaurants on 6 of the 14 nights. All of our meals were very good. We also enjoyed the shows, disco, and piano bar. We loved all of our excursions. In two ports we chose to see penguins. Each experience was very different. Puerto Madryn was very warm and an almost desert environment next to the sea. The Falklands was chilly and windy. Both were outstanding and not to be missed. On one sea day we ran into a large pod of whales. The captain turned the boat around for better viewing . For over an hour we were treated to a very rare occurrence that far out at sea. The whales would swim close to our ship and put on a beautiful show! Sailing around the Horn was great ( bumpy -but not too bad) and the beauty of going through the Channel was wonderful- you will pass by 5 glaciers. We were unable to get into Punta Arenas due to 100 mile per hour winds. This can happen in that part of the world! On some excursions we did the hikes though the national forests and were treated to seeing the Andes mountains, waterfalls and volcanos. If you love the outdoors, this is a great cruise. When we docked in Chile I arranged for a guide from "Tours by Locals" to pick us up for a 9 hour day touring Valparaiso, Vina del Mar, and a visit to a winery. He then dropped our friends off at the airport in Santiago and we stayed an extra night in Santiago. The next day we did a "hop on hop bus" before the late flight back to the US. P.S. a warning to travelers - my husband was physically accosted in an upscale leather shop very near our lovely hotel in Buenos Aires- right before we were leaving to board our ship.The man had a friend waiting on a motorcycle outside to make his getaway. He was a pro. His watch was ripped off of his wrist . We found out from fellow cruisers that they knew of a number of incidents, cell phone stealing, camera theft, watches, necklaces etc. Don't wear or use anything that will attract attention. We have travelled all over the world and this was a first for us. That said, he was fine except for a cut wrist and we did not let it spoil our vacation!! Read Less
Sail Date January 2018
This was our fifth cruise on the Sun. For her age and size she is a great little ship. Not so small as to get bored or to big to get lost. It does'nt take long to discover your favorite bars ans restaurants and develope a personal ... Read More
This was our fifth cruise on the Sun. For her age and size she is a great little ship. Not so small as to get bored or to big to get lost. It does'nt take long to discover your favorite bars ans restaurants and develope a personal relationship with the excellent staff. We always get the beverage package and specialty dining package for all nights. We booked our own excursions in all the ports and did not have any problems. The Winsjammer piano bar was our favorite bar and Le Bistro was our restaurant of choice three times. We always try for a balcony cabin midship on deck 10 as it is convienient to deck 11 for the pool and the great outdoors bar and seating area. This was our 15th cruise with Norwegian and we have already booked our next two cruises on the Breakaway. We will be back! Read Less
Sail Date December 2017
Why this cruise? Because it was there! A fantastic opportunity to visit four South American countries and the "bonus" of daylight transit of the Panama Canal. Embarkation was quite tedious -- two hours in a line moving at ... Read More
Why this cruise? Because it was there! A fantastic opportunity to visit four South American countries and the "bonus" of daylight transit of the Panama Canal. Embarkation was quite tedious -- two hours in a line moving at the speed of molasses. But the building was quite hot, so the molasses flowed reasonably well. Once on board, things were fine. Cabin: Inside, forward. Biggest drawback was being on Deck 6a (sort of like Platform 9 3/4, kinda hard to get to), no elevator access -- had to either go up or down flight of stairs to reach it. Night #3. in rough seas, there was a continuous random banging thud against our back wall -- as if a pair of tennis shoes were looped around an invisible staircase behind the wall. They moved us to a different cabin seven doors down that night. All was well afterwards. Worst part was losing our cabin steward, Milos, who became my instructor in Bosnian for the rest of the voyage. Our new cabin, and steward Mingxu, were excellent. The cabin itself was certainly adequate, though shower was a bit cramped (my fault -- must diet!). TV was a tad fuzzy, but did not use it much anyway. Housekeeping was excellent. Dining: Yum! We ate most of our meals at the buffet -- always a wide selection of choices, regardless of breakfast/lunch/dinner. And GOOD! We ate several dinner meals at the Four Seasons restaurant: Maitre d' on top of my wife's food allergy -- always attentive and careful. Much slower than the buffet, of course, but nice to have a "civilized" meal now and then. Choice of private table or shared table (with random pairing of passengers). We much preferred that and met some wonderful people: U.S., Canadian, French, Chilean, etc. Speaking of which, this was a very diverse set of passengers, much more than I expected. Chinese, Japanese, German, Spanish, in addition to the above dinner-mates. Many many languages could be heard throughout the voyage. Entertainment/activities: A wide range of fun stuff: trivia games, "game show" formats, etc. Music by Jonathan in the Windjammer Bar was a special treat. Our biggest complaint about the activities was a total lack of educational sessions. Visiting four countries and virtually nothing in terms of historical overviews or lectures about the cultures, histories, etc, of any of them. Quite disappointing and a waste of opportunity. Many of our new friends on board felt the same way. NCL would be well-advised to add some kind of regular educational effort. We would rather spend a half hour learning something than a half hour trivia session about airport identification or dog breeds. Shore excursions: Wow! Excellent! Pricey, but there was some comfort in knowing that if the bus was late getting back to the ship, the ship was not going to leave without us! (Indeed, at one port, a passenger who had taken off on his/her own, did not make it back before departure and had to fly to the next port at their own expense!). All the tourguides, without exception, spoke excellent English, and were obviously proud of their country and culture. However NCL chooses local tours, it works -- keep it up! Don't forget to keep a bunch of $5 or $10 or whatever bills on hand for tips at the end of the excursion -- they ALL deserved it! Disembarkation was also tedious: the staff "controlling" it didn't. She divided the large room into three sections -- called for the first section to leave, and promptly forgot to call the other two and set other groups loose at the same time. No control over who was being herded out the back door, so the whole thing got bottled up quickly. But once off the boat and on our day-long excursion/airport transfer bus to Santiago, all was well. Overall, a wonderful experience, despite the concerns above. We will sail with NCL again in a heartbeat -- just as soon as we save up for another. Read Less
Sail Date December 2017
I chose the cruise for the ship and the itinerary. We've always wanted to cruise South America and the SUN was the best ship possible. The Hotel Director, Brian Walters is number one. What a fine gentleman who still - and ... Read More
I chose the cruise for the ship and the itinerary. We've always wanted to cruise South America and the SUN was the best ship possible. The Hotel Director, Brian Walters is number one. What a fine gentleman who still - and always will - puts the passengers first. He is always around the ship. He answers questions, gives people directions and helps however he can. I once saw him carrying someone's bag (large after shopping) to the elevator! His officers and crew are the best also. I assume they follow his lead. I know that they love working for him. I like that the SUN is a small ship that is more passenger friendly. I enjoy seeing the same passengers in the elevator and when visiting various venues on the ship. When on a longer cruise, the officers and crew get to know the passengers by name and it is a great feeling for everyone. We ate most of our meals in Specialty Dining rooms, thanks to a wonderful promotion. The food was always wonderful and the Maitr'ds, wait staff and chefs were also superb. We ate some meals in Blue Lagoon (O'Sheehan's) because we love the food and the relaxed atmosphere. I can find absolutely nothing negative to say about the SUN, the itinerary, the Officers and the crew. Read Less
Sail Date September 2017
We had a great time on this cruise. We had never been to South America so we did the back to back from Buenos Aires to Rio so we went to each port twice. My favorite port was Buzios, Brazil, but all the ports were nice, especially the ... Read More
We had a great time on this cruise. We had never been to South America so we did the back to back from Buenos Aires to Rio so we went to each port twice. My favorite port was Buzios, Brazil, but all the ports were nice, especially the ones where we could dock instead of tender. This was our 27th cruise with NCL and they did not disappoint. We had not been on the Sun for awhile, but the crew and the ship were fantastic! We had the dining and the beverage packages so we enjoyed the food and beverages immensely. Cagney's was our favorite, but we didn't have a bad meal the whole trip. The entertainment was good but we would have liked to have seen a comedian too instead of so many musical shows. Our only disappointment was not getting to take a cooking excursion that we signed up for in Buenos Aires. It was cancelled because of lack of participation. We had taken a similar cooking class in Mexico and had a fantastic time so we were upset to miss that. Read Less
Sail Date March 2017
NCL have done it again! Brilliant itinerary, beautifully maintained ship, great service, brilliant shows and great weather at all ports of call! This was our fifth sailing on NCL cruiseline but one of the best if not THE best of all the ... Read More
NCL have done it again! Brilliant itinerary, beautifully maintained ship, great service, brilliant shows and great weather at all ports of call! This was our fifth sailing on NCL cruiseline but one of the best if not THE best of all the cruises we have been on. The itinerary was so good for a 7 night cruise starting in Buenos Aires and sailing on to Montevideo and Punta Dela Este in Uruguay followed by 2 days at sea and then on to Santos and Ilha Grande in Brazil and ending in the best port of all, Rio De Janeiro. After spending 3 nights in Buenos Aires, we boarded the ship on 24th March 2017. Boarding was a breeze and didn't take that long however there was a bus transfer from port to ship but it didn't take that long. Once on the ship, we enjoyed drinks, thanks to NCL's unlimited drinks package which was great. Food was good in buffet however there was a lack of vegetarian foods available. Hence had to do with pizzas, pasta and veggie burgers and chips. There was a small section of Indian curries and rice but didn't try that. Food in evenings in main dining rooms was good but only had 1 or 2 salad options for starters and 1 option for vegetarian entree. However it was adequate and desserts were to die for. There was never a queue in any of the restaurants which was great. Tried teppanyaki one evening and that was quite good but not worth $35 that we paid extra. However despite the lack of variety in the menus for vegetarians, the service and the entertainment was top notch. Loved most of the shows including the world beat production show which was one of the best shows I have seen on a ship. The local tango show was brilliant too and got a standing ovation. The only show I was not too keen on was the rock show which I have seen before on other ships. The magician show was Ok. However the show on the 1st night by a lady performer was brilliant. Shame to see the theatre not even half full on most of the 9.30 shows that we went to. Hopefully there was a better turn out at the earlier show. We had a balcony cabin on the 10th floor towards the back of the ship (near the elevators). This is the best position for the cabin as its close to the eating areas as well as to the theatre. Our cabin was always kept clean and tidy by the room steward however we hardly saw him. There were group gatherings well coordinated by the entertainment team and hence made lots of friends via those gatherings. All the ports of call were brilliant. Had to transfer via tender in 2 of the ports but that was very well coordinated and didn't have wait long to get off the ship. All the excursions we took via the ship were excellent. Disembarkation was a breeze too and we were off the ship at the time we wanted to get off. However there was a lack of taxis at the port and long lines of customers waiting. However we were lucky as we found a group of friends who had booked a shuttle and joined them. Stayed for 3 days in beautiful Rio (however be careful not to take any valuables with you when you are sightseeing as lots of pickpockets everywhere) before returning back to London, UK. Highly recommend this cruise to anyone wanting to see South America at a glance but spend more time in 2 big cities. Read Less
Sail Date March 2017
Before embarking our tour company had arranged for two days and 3 nights in Santiago beforehand and we will not discuss this here as the airline lost our luggage and this is nothing to do with NCL or our tour operator. However, Santiago is ... Read More
Before embarking our tour company had arranged for two days and 3 nights in Santiago beforehand and we will not discuss this here as the airline lost our luggage and this is nothing to do with NCL or our tour operator. However, Santiago is nice and we very much enjoyed walking around and seeing the sights, our hotel was Kennedy Avenue and was near a mall and supermarket so we were easily able to get lost essentials without being ripped off. I can also confirm that we felt safe throughout and the main areas had a number of police visible at all times. I would also recommend a visit to La Piojera, basic but filling food and a great drink, the 'Terremoto', to enjoy watching a football with tourists and locals alike. Getting to the airport from Santiago city centre was not cheap and so it would be worth seeing what offers the cruise line offer or trying to arrange a group transfer with people in advance. Embarkation was poor but this was due to a strike at the port and again cannot be blamed on the cruise company. However, once it began it proceeded smoothly given the subsequent issues we were informed about by the captain. The ship is clearly not the newest but we enjoyed the relaxed ambience and definitely preferred the design to the MSC Magnifica. I also felt that the layout of the bars and restaurants made the best use of spaces rather than creating long corridors that ran the entire length with bars and eateries to the sides of them. Dining was very good and we had the benefit of speciality dining in our package and we very much enjoyed the steaks. If you want to have Teppanyaki then we advise you decide in advance when you want it and book it early to avoid disappointment. The main restaurants were also very good and we were always seated without problem and the waiting staff were friendly and chatty without being in your face all the time. In fact, I would say the staff in the main dining room were better than in the speciality dining venues. The main buffet was also very good with a range of options and rotation of options including a St. Patrick's day themed selection on St. Patrick's day itself. I would say the buffet was good enough to choose as a more relaxed dining option than going to the main restaurant without feeling hard done by. Entertainment and activities were very good and we enjoyed both the main shows and the various musicians playing around the ship. We also thought the cruise director's staff were brilliant in running all the smaller activities like the quizzes, origami lessons etc. In terms of ports, I would advise you only to book excursions in advance if you are certain you want to undertake a specific thing otherwise all ports were generally well served with options for excursions. I would note that when in the Falklands, UK passengers would be best served taking £GBP and $USD as when we caught the bus that takes you up to the nearest penguin location they ended up charging us the same in £GBP (£18 return per person) as $USD ($20 return per person) because they had no change (surprise surprise) and it cost us £20 each. On departure we booked with NCL's excursion as it allowed us a great day going to La Boca then a ranch to watch some gauchos and have a meal, whilst also making sure we got to the airport in time. We definitely would recommend this excursion as given the length of time, the quality of the experience, the guide, the meal and the transfer we were satisfied. We would not go on this particular cruise again (once was great) but would be more than happy to sail on NCL and the Norwegian Sun again. Read Less
Sail Date March 2017
Just arrived home after having a great cruise on the Norwegian Sun from Buenos Aries to Valparaiso. An excellent cruise from beginning to end, well almost to the end, more on that later. Embarkation – A very straight forward process ... Read More
Just arrived home after having a great cruise on the Norwegian Sun from Buenos Aries to Valparaiso. An excellent cruise from beginning to end, well almost to the end, more on that later. Embarkation – A very straight forward process with very little hassle considering there was another cruise ship loading at the same time. Cabin – Good size, very clean and and steward nearly always available if needed. Love the balcony though chairs a bit hard! Food – We nearly always ate in the main restaurant as we found the food and service excellent. Since our last trip on The Sun the menu seems to have a much larger choice. Lots of choice in the buffet but always seemed a bit busy and not always able to get a table easily. Entertainment – The evening shows were all of a high standard and very enjoyable. We particularly enjoyed the evenings in the observation lounge listening to the variety of music on offer during the cruise. Entertaining and very worthwhile were the very informative lectures given by Chuck Crew – The crew of the Norwegian Sun were excellent at all times. Excursions – We did three of the Norwegian excursions and found them well organised if a little expensive. We did other excursions organised by ourselves. Disembarkation – This would turn out to be the only issue during our cruise. Due to what we later found out to be a strike in the port our luggage had to be unloaded onto a tug boat and transferred to the port and the tenders had to be used to transfer the passengers. All seemed to be going according to plan and we were ready to collect our luggage at about 8.15am unfortunately our luggage did not come until after twelve noon. I realize that Norwegian had no control over the strike but I feel passengers could have been given much more information and perhaps have had drinks brought round to all those waiting in what be came very cramped conditions as half the hall was closed off for the new passengers arriving. In conclusion my wife and I thoroughly enjoyed the cruise and have already booked our next. Highlights – Falkland Islands, Puerto Tombo and the penguins, Cape Horn, The Beagle Channel, glass of wine with our evening meal, the Andes Mountains, the staff of the Norwegian Sun. Read Less
Sail Date February 2017
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