1. Home
  2. Cruise Lines
  3. Norwegian Cruise Line
  4. Norwegian Cruise Line Cruise Reviews
1 Helpful Vote
Sail Date: December 2017
Embarkation and debarkation was a breeze, both went very quickly. I was from baggage drop off to the ship in about 20 minutes. There was a bit of a line at the check in desk but it went pretty quickly. Disembarkation was 15 minutes ... Read More
Embarkation and debarkation was a breeze, both went very quickly. I was from baggage drop off to the ship in about 20 minutes. There was a bit of a line at the check in desk but it went pretty quickly. Disembarkation was 15 minutes including the time to find my luggage and wait in line for customs. They have this down to a science. The food on the ship was some of the best I have had on any ship. I highly recommend Food Republic and Cagney's specialty restaurants. The entertainment was world class. I really enjoyed the Flyboys. The waterfront has lots of couches and shaded areas if you just want to lounge and spend a quiet day reading a book. The service on the ship was excellent. I highly recommend the balcony staterooms the views were amazing. I got an upgrade to a mini-suite, if you want a bigger bathroom with a full sized shower this is a good option for you. The rest of the room was from what I could tell exactly the same as a balcony room. I did not travel with children but there seemed to be plenty of options available to keep kids entertained and happy all week long. I would absolutely go on NCL again. In fact I already have the next cruise booked. If you take advanatage of the cruise next desk you can get some great deals for a future cruise. I often travel solo and NCL has some great deals for solo travelers including their studio cabins and occasionally times where they have a reduced single supplement or sometimes the single supplement is waived completely you just got to keep an eye out for deals. Read Less
Sail Date: November 2017
The ship is beautiful, so clean and well attended to. All the staff were so polite and friendly. Efficient at their jobs. The people we met were happy so they too were very friendly! We dined in most of the areas and found the food to ... Read More
The ship is beautiful, so clean and well attended to. All the staff were so polite and friendly. Efficient at their jobs. The people we met were happy so they too were very friendly! We dined in most of the areas and found the food to be very fresh and excellently prepared! We loved that there were family and adult areas! Even if we grabbed a plate from the Garden Family area, we were able to sit off in the quieter spaces! Our cabin and cabin steward were excellent! Marc is the best! He was very helpful and attentive! We had a balcony, which I heartily recommend. The sound and smell of the ocean was so relaxing! Dancing on the back deck was excellent and fun! The shows were very entertaining too! I suggest you get the beverage package...so you can just order with no worries. We were not happy with the private Island port, as there were not enough chairs for all and the snorkeling was a bust! Too many people so no fish to see. Spend your money on a raft! The Florida port was also blah, Coco Beach is just a shopping center! We went to the drug store. Save your money! or go to the hotels for the beach. The Nassau Port was OK [the boat ride with the singing guide was the best]. Again not much for snorkeling. Families and kids would love this best. I will stay on board next time! Way too easy to spend too much in the on board shops! But it was fun! There was so much to do we always ran out of time! Get the on board credit for your next cruise...an excellent deal. All in All it was EXCELLENT! I have signed up for another cruise next year! Read Less
1 Helpful Vote
Sail Date: November 2017
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being ... Read More
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being said. Music on pool deck was so loud you couldn’t have a conversation without yelling. Kids took over adult pool & hot tubs & nothing was ever said to them. NO enforcement of rules on pool deck, towels on chairs for hours with no one in them. Same offenders every day, 1 person gets up to put towels on 4-6 chairs. Limited shaded area on pool deck & when barbecue happens it takes away a huge shaded area for the am & part of the afternoon. Really enjoyed ports of call, docked close to towns so easy to walk around on your own. We will not sail on this ship again due to everything mentioned above & ship is showing its age. Also paid gratuities in full & was charged again so must phone to get charge reversed, annoying. Read Less
4 Helpful Votes
Sail Date: November 2017
Firstly I start by saying I've been on 27 cruises and there are good and bad points on every cruise. I’ve cruised with P&O, Princess, Celebrity, Royal Caribbean and Carnival Australia. This is my opinion only, everyone has ... Read More
Firstly I start by saying I've been on 27 cruises and there are good and bad points on every cruise. I’ve cruised with P&O, Princess, Celebrity, Royal Caribbean and Carnival Australia. This is my opinion only, everyone has differing tastes. An experience for a first time cruiser will generally be different to that of an experienced cruiser. I chose this cruise as I wanted to try NCL. The people on board this cruise consisted of only 230 Aussies (surprising for a cruise out of Australia), 430 Germans, UK, Canadians and USA, Asians. There were very few children on board. Embarkation: Terrible, probably the worst I’ve experienced. We were queued and standing for several hours. I really felt for the elderly passengers. The hold-up/bottleneck appeared to be in the Customs area (there were only 4 officials processing when I went through). Cabin The Good: good size bathroom and shower. The shower had a sliding door not a curtain; however you needed to sit sideways on the toilet. They have little swimming fish printed on the carpet in the hallways showing the direction to the bow. My room was located above the theatre but I wasn’t interrupted by noise. The Bad: very small, poorly designed room, very tight to get round the bed and I kept hitting my head on the bunk bed (which was raised) and the light fittings in the bed head. No room steward name in the room and when I introduced myself on the second day of the cruise she never gave me her name and never greeted me by name, also general poor attention to detail in room. Very few TV channels other than cruise line advertising. There were too many loud entertainment announcements outside the cabin and in public areas (disruptive), cabin walls are very thin and you can easily hear neighbours, mattresses need replacing - they’re old and lumpy. Entertainment The Good: Entertainment was better than average, Burn the floor was excellent, as was Cirque Bijou, the physical comedian and the acrobats were great. Good Australian cruise director: David Food The Good: good variety in main dining room menu and service in the main dining rooms was excellent. Flexible dining and dress options are good however as I was traveling solo if I wished to share a table for dinner it was usually a table for 4 so I ended up sitting next to a couple, good glassware in main restaurants The Bad: average, lukewarm food - the food in the main dining room had been prepared well in advance and tasted like it had been sitting around for quite a while (often lukewarm and stale bread with dinner). The Garden Cafe is like a cafeteria and the quality of the food is poor with cheap artificially flavoured ingredients. In the outdoor areas, drinks are served in disposable plastic cups. They ran out of many items; my wine on day 2, fresh fruit was limited (they ran out of water melon on arrival to New Zealand) they have a mojito bar and ran out of mint! they ran out of fresh milk and had milk in little UHT containers. I actually lost weight on this Cruise General The Good: great wide decks, good lifts and onboard communication screens. Port arrivals and disembarkation were well organised. Most of the staff were friendly and offered good service The Bad: very dated décor, low ceilings and very dark throughout the ship especially in the restaurants. General cleaning and removal of rubbish around the vessel was not up to standard. Empty cigarette packs and dirty glasses were noticed in some areas for 3 days before they were cleaned away. Room service dirty dishes left in hallways for many hours. Drinks were very expensive as an 18% gratuity is added to each purchase and then USA to Australian conversion. A very expensive $39 US for airport shuttle (double the price of Australian cruises), Shore excursions were also very overpriced. Smoking is allowed in Casino. Staff often talked amongst themselves in their own languages in front of guests. Read Less
3 Helpful Votes
Sail Date: November 2017
I only chose to do this cruise last minute because of the great deal I got but wow it was great to be back on this lovely ship. She is small to medium size, only 2000 passengers, which makes it large enough for you to have space when ... Read More
I only chose to do this cruise last minute because of the great deal I got but wow it was great to be back on this lovely ship. She is small to medium size, only 2000 passengers, which makes it large enough for you to have space when you want but small enough for you to feel the intimacy. She is also one of the better looking of the Norwegian ships. My cabin, a balcony, was adequate though I would not want to try and fit 3 people into it and as usual the bathroom area was tight. What was usual about this trip was even though it was mid November it was warm and sunny enough for me to use the balcony which was small and only had seats. Food was great thoughout the ship and I used all venues except sushi. My only complaint was windows as this venue is directly below the theatre and if the production is on while your seated it is very hard to have a conversation with people around your table. NCL do a great job with their solo travellers, one of the major reasons I use them, and this cruise was no different. We had a lovely group and our host was friendly and helpful. My only real down side was that some of the ports are so large that when I look out I am daunted by the length of the walk to get to the buses/taxis especially now that I am getting older and my mobility is lessening. I wish sometimes they would provide those little buggies you see at some airports. Read Less
Sail Date: November 2017
Our time on the Norwegian Getaway was tremendous and the crew from the cabin, dining, and entertainment were excellent and far exceeded our expectations. Two of the other individuals on the trip had never been out of the country so going ... Read More
Our time on the Norwegian Getaway was tremendous and the crew from the cabin, dining, and entertainment were excellent and far exceeded our expectations. Two of the other individuals on the trip had never been out of the country so going on a cruise was a perfect way to introduce them to some other places. They loved Norwegian and thought it was a great ship with lots of things to do. The shows were amazing (million dollar quartet, burn the floor) the dueling piano, comedy, art gallery was blew us away. Andre and his team were fantastic and entertaining as well and they seem like the love what they do. The service on norweigan is really worth the money and it is hard to describe it to others when we get back home. Amazing dining/ cabin crews and extremely friendly. I would highly recommend norweigan to friends and family and think the crew did a fantastic job making this an enjoyable time away. Thank you! Read Less
1 Helpful Vote
Sail Date: November 2017
Norwegian Star needs and overhaul both physically and managerial. The ship definitely needs updating, it seems stuck in years past. With a few exceptions the staff seems to be going thru the motions of working on a cruise ship. It reminds ... Read More
Norwegian Star needs and overhaul both physically and managerial. The ship definitely needs updating, it seems stuck in years past. With a few exceptions the staff seems to be going thru the motions of working on a cruise ship. It reminds me of 'ho hum another day at work, when do I get off.' The buffet on deck 12 also reminds me of going to the government handout in communities. Or maybe a buffet at Walmart. And I do not want to put down Walmart. The entertainment was mediocre at best. Whatever company they secured the cruise director they need to get a refund. I was on a transatlantic on the Getaway where the cruise director knows how to secure a good lineup of entertainment that has most of the ship engaged. Also whose policy is it that allows passengers to take a yapping dog on the ship and have the that pass as a service dog. My neighbor trains dogs for service animals, they go thru a lot of training both to the aide of the user and their behavior in crowded environments. This dog was neither. Norwegian needs to address their requirements for service animals. Read Less
Sail Date: November 2017
This was planned before Hurricane Irma and the loss of st thomas made a gigantic mess for immigration which both our government and ncl made no seen attempt to repair. I chose this for my first transatlantic and it might be my last. A ... Read More
This was planned before Hurricane Irma and the loss of st thomas made a gigantic mess for immigration which both our government and ncl made no seen attempt to repair. I chose this for my first transatlantic and it might be my last. A combination of being on these for almost 40 years and 20 during the last 4 with different lines I thought I could do no wrong I trusted NCL and they put me right under adult splash which meant little running feet above head until all hours of the night just for a start. The ship is a one off french creation and backwards just like their aviation creations, weird with lots of wasted space and no direct lighting where that is needed to dress in the inside cabins. I went to book onboard to find they had dropped a great benefit; double points when you book 9 months ahead so added to the overcooked food, too much salt, times when there was no teabags or cups at the buffet. The cabin was almost all bathroom with the sink almost unusable and splashes on all our writing papers. steward locked the refrigerator 15 hours too early and the management tried to make us pay tips twice. The seats in bliss are engineered to get you right in your funny bone and the taste restaurant had the hardest seats found anywhere so after an hour I head to leave. activities were almost enough to keep all busy with extra costs in great abundance. I immediately asked for a wheelchair to get off the ship and the dammed ramps are almost more the a plus 6 foot tall guy to handle, indeed I pulled muscles in my right arm which will take months to repair. Read Less
Sail Date: November 2017
This was my first cruise on NCL and I booked it for the solo cabin that I was fortunate to find. The price was right as was the sailing date. I flew over from Denver on Norwegian Air as many other passengers did. ( Norwegian Air is not ... Read More
This was my first cruise on NCL and I booked it for the solo cabin that I was fortunate to find. The price was right as was the sailing date. I flew over from Denver on Norwegian Air as many other passengers did. ( Norwegian Air is not related to Norwegian Cruise Line). Service is virtually non-existentant on Norw. Air - bring your own blanket and pillow. But the airplanes are brand new 787's. And the airfare is great for one way travel. Check in for the cruise in Barcelona was quick and orderly. I ended up in an inside cabin even though I had booked a solo cabin. Even the inside cabins are very small, about 110 sq. ft. OK for a single person occupancy - no chair, coffee table or settee. However the cabin was very quiet. The ship is enormous and from the exterior is for lack of a better word, ugly. It appears that two different architects designed the ship - one from the rear and the other from the front. Looks like someone placed an egg crate at the very front of the ship. The decor is gloomy with lots of faux dark wood paneling throughout. The Garden Cafe is Walmart retro - egg shell white throughout with matching white plastic chairs and chrome Christmas tree lighting. At least there are windows in the cafe whereas all other public decks are inside. So much for the negatives! The solo traveler program is absolutely first class. Every evening the solo's meet for cocktails, karaoke, or games. After the social hour it was off to dinner with our host and then to the theater for a show. So you got to meet many fellow solo's and many friendships developed. I can't say enough about the solo program. Food on the ship exceeded my expectations. With so many passengers there is an unending variety to choose from. Dinner in the MDR varied from so so to excellent. The service, however, takes place at a snails pace - two hours minimum for dinner. In the Garden Cafe service is exceptional with tables cleaned and bused immediately. If you go up for a second cup of coffee, your table will be cleaned before you get back. And there are always crew to assist. All venues with music suffer from extreme sound- bring your earplugs. The smaller rooms for the bands are simply too small so the sound becomes deafening as it does at the pool area. On the other hand deck 18 forward is a quiet area with lots of deck lounges so you can escape the constant din on deck. All in all, this cruise was wonderful. Good weather and the crew more than makes up for the shortcomings of this backward ship. Never been on a cruise ship where the food is in the front and the entertainment is aft. Read Less
1 Helpful Vote
Sail Date: November 2017
I have cruised many times on a dozen different cruise lines, and I think that NCL currently offers the best cruise value in the industry. It is certainly the only cruise line that makes solo travelers welcome with special pricing and ... Read More
I have cruised many times on a dozen different cruise lines, and I think that NCL currently offers the best cruise value in the industry. It is certainly the only cruise line that makes solo travelers welcome with special pricing and amenities. I thoroughly enjoyed this 7 day cruise to Honduras (Roatan), Belize (Harvest Caye), and Mexico (Costa Maya and Cozumel). The NCL Getaway is very large but very well organized -- the service, dining, entertainment, and activities were all excellent. My suggestion to future cruisers is to take along your snorkel gear , since the reefs are the main reason to visit each port (except Harvest Caye, which is a beautiful private island with a sandy beach and a huge pool but no reef). I did each port on my own and had little expense and no problems. The only downside for me was the music and noise level onboard -- the pool area, theater, and atrium can be very, very loud -- take along earplugs if you are not a party animal. Fortunately the spa/fitness area is music and noise free. Unfortunately the buffet plays incessant honky-tonk vocalists, and the last thing I want to hear when I am eating is someone wailing and whining at me. The dining rooms play low level instrumentals only -- a relief. If you cruise for relaxation and/or romance, I strongly recommend that you book a balcony cabin so that you can enjoy the beauty of the sea and sky from the peace and quiet of your own balcony. Fortunately, NCL makes these cabins more affordable than most other cruise lines. Other than the music and noise level in some areas of the ship, this is a great itinerary, a great ship, a great crew, and a great value. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise