Norwegian San Juan Cruise Reviews

Poor consumer service all around ( Stagf seemed new and didn’t know their way around the ship). Food was mediocre and the ship needs more options. The party life, well there was none, a lot of laid back older ppl on this ship. The rooms were spacious however the carpets were stained and the shower head was leaking. Though we had stops everyday, there should have been more activities on board. For ...

My husband and I met up with our friends from Florida to experience this new cruise ship. We were prepared for the ship to be smaller than what we usually cruise on, but we were super excited about the racetrack and the Infiniti pools. Boarding went smoothly, and the first thing we noticed was how bright the colors and decor was. The choice of colors used on the ship were absolutely beautiful! The ...

We chose this cruise because we wanted to try a different port and liked the idea of a brand new ship (Viva). This is our sixth cruise and fourth with NCL. The restaurant options were pretty good, and the food was outstanding. Being a new ship, the rooms were nice and clean. We stayed in a standard balcony room, and the size was adequate. The ship lacked good service overall. The bar ...

My wife and I and our adult son cruised on the Viva on the February 4th sailing in the Caribbean. My wife and I stayed in a forward facing small suite on deck 12 and my son stayed in the Studio section nearby. We all liked our rooms. They were very clean, well appointed with decent air conditioning and good showers (larger than we've had on previous cruises). The TVs were nice and large but I ...

I was looking for a cruise to celebrate a 20 year wedding anniversary. We did the 7 day cruise leaving Puerto Rico, going to British Virgin Islands, St. Marten, Antigua, Barbados, St. Lucia, US Virgin Islands. The Viva ship is new. The rooms were beautiful and spacious. We had a forward club balcony on the 10th floor. The bathroom was spacious. The room was quiet. No turn down service. ...

I chose this cruise because we have never cruised with Norwegian and the ship is new. VERY poorly laid out. You have to make reservations for basically everything. The ship holds thousands of passengers but the comedy area holds sixty. If you want to see a comedy show, you have to arrive almost 2 hours early in order to get in. NO real entertainment. One "real" show. some random crew ...

Pick the Viva because it was new and opportunity to explore several ports. Entering ship on deck 4 first day No music, no one offering a drink or a warm welcome or taking pictures. The main theater was extremely small and felt uncomfortable, tight seating. Enjoyed the icons show and Beetlejuice. However, that only two nights of 7 That left little options to for Syd’s or comedy club ...

We are regular cruisers on Norwegian and we decided to try out this new ship. We booked an aft facing haven suite with large balcony. The suite was very nice but was not physically located on the Haven floor. The balcony was massive and the room layout was comfortable. Unfortunately we did not feel that on this ship the Haven is worth it. The Viva has much more Haven rooms than some of the ...

We chose this grand beautiful new ship as we wanted to try NCL and because it was brand new. The exterior is amazingly beautiful!! The inside is chopped up into way too many little bars, restaurants and many other spaces that you don’t even know what they are for. Very disjointed. With the size of the inside we were expecting large grand open spaces, but not at all. We are used to large beautiful ...

I love the crowd and vibe!!!! The entertainment was lacking, except for the Latin band they were good!!! Food horrible in the main, premium was just ok except for Le Bistro it was great. The ship is showing its age(sad to see) , my cabin was falling apart and I was sailing above the theater heard everything til 2am. Drinks were rushed and not good. Staff looked flustered. At 3pm housekeeping carts ...