Norwegian San Diego Cruise Reviews

On our NCL cruise aboard the Norwegian Sun, November 2 -- December 2, 2016, the staff was out of control.  Room cleaning was completely substandard.  Staff made little response to requests from the passengers.  Staff retaliated against "complainers."  In one instance, NCL staff left fresh excrement on the shower curtain of a couple who reported multiple times that they could not turn off the heat ...

This cruise was HORRIBLE. Friday we get an email saying no stop over in Mazatlán. We purchased a cruise for 7day, 3 port adventure. We only stopped in 1 port and was held over night due to maintaince that needed to be done. Of course on our time. which should have been done when no passengers were on board. Carpeting being done in the stairways, dangerous to all. SMELL was aweful through out , I ...

This was our 69th cruise, but our first AND LAST on NCL! First, they transposed two numbers of our room, and had our credit card registered to another passenger. It took about 45 minutes in line at the embarkation desk to get it straight. NCL wouldn't even have noticed if I hadn't questioned the clerk about which credit card they had on file. The service and food in the dining rooms were ...

1. To embark we had to wait in line for more than 2 hours even when we arrived at the pre-registered time. We had to wait from 1:30 pm to almost 4 pm to board the ship. 2. Again we had to wait for 1 hour at disembarkation. We were told to disembark at 7:45 am. We waited in line at a very small space with standing room only until 9 pm. 3. Staff at Guest Services had no clue what were ...

You get what you pay for. All they want to do is sell you crap. Everything is a la carte. A glass of wine is almost ten dollars unless you buy the drink package. The average age of people on board was almost 60. So if you're young and want to go with people your own age dont take this one. If you want to be charged 4 dollars for a soda or water take this cruise. Their casino is extremely one ...

Starting with the departure from San Diego, it was a two hour long wait in a hot line before we were checked in and started walking towards the ship. I found the ship to be old and unexciting. Our cabin was on deck ten we were awaken every morning by the noise of deck chairs being dragged across the pool deck. Also from the noise of balcony chairs being moved across the metal balconies. I found ...

I have taken 11 cruises total and NCL SUN was the absolute worst ship I have ever been on. I had a Suite #8077 that was not much bigger than a balcony state room. It was the noisiest most vibrating room from the engines that I have ever been in. I got absolutely no rest on this cruise. The ships AC was not working 7 of the 11 day cruise!!! The staff was very nice and friendly but you could tell ...

Where do I start: Champagne served to my room no Glasses Cake served to room no plates three people in the room towels robes drinking glasses for two asked room steward for above noted items and was told that was room services problem called room service to schedule afternoon tea for the next afternoon, and I am still waiting... main dinning rooms seven seas and four season very ...