Norwegian Sun Cruise 9/30 to 10/14/16
Easiest transfer from San Diego airport to cruise port. My flight arrived on time, I had purchased transfers through NCL. Retrieved luggage and immediately an NCL representative ... Read More
Norwegian Sun Cruise 9/30 to 10/14/16
Easiest transfer from San Diego airport to cruise port. My flight arrived on time, I had purchased transfers through NCL. Retrieved luggage and immediately an NCL representative asked if I was cruising with them, yes I am, and I am on a bus to the port. At the port our luggage was left on the bus to be driven to a location to be placed on the ship, didn’t have to touch it.
I asked NCL for wheelchair assistance, I can’t walk up the gangway, unfortunately I was told an hour to 90 minute wait for a chair. I walked up to check-in, told them I had been preapproved for a chair and they immediately got one for me. I was checked in within 5 minutes.
As I was leaving to board the ship, Carlos Zarate, Concierge, met me and said that he was at my service for the entire cruise and he would speak to me onboard.
I was brought to the Atrium and sat with some wonderful Canadians while NCL finished getting the cabin ready. At 1:30 p.m. my cabin was ready and I went to check it out and unpack my carryon luggage. Within 30 minutes my other luggage arrived, I unpacked it. During that time a cheese and cracker plate was delivered to my cabin, which was wonderful, I didn’t have to go looking for food.
I left my cabin to talk to Guest Services because my card didn’t have the Unlimited Soda Package on it. Guest Services said they did not see where I paid for it online, even though I had a copy of all paperwork with me and showed it to them. To make sure I asked if it showed I had paid for 4 specialty meals and five shore excursions. The shore excursions were paid for but again couldn’t find where I paid online for the specialty dining, again, I had copies of all the paperwork. Guest Services said they would make copies of my paperwork, scan it and send it to Miami corporate office to make sure I had paid for these items. I was told I could still get soda, juice and water but would be charged for them until this was settled. I explained that NCL charges a surcharge on all purchases and I was afraid it would be a nightmare to get all of this off of my bill. I was told there was no other way to do this. Guest Services said it would probably be the next day before they heard for corporate.
I went to the life boat drill, easiest one I have ever done, it was in Dazzles Lounge, in and out in 10 minutes. Went back to my room and there was a message from Guest Services to please come to the desk. Waited about 10 minutes in line but they had an answer, they found I had paid for everything and gave me a new card with my dining and beverage stamp.
I ate at Four Seasons and Seven Seas Main Dining Rooms (MDR). Seven Seas is a more dressed up MDR. If men show up in shorts they are turned away and told to come back when they change, but women can wear shorts, didn’t make a lot of sense to me. Both were good some nights, not so good other nights. Chicken Parmigiana was heavenly, Prime Rib excellent, Cheeseburger and Fries, great. Most food arrived hot and tasty, but a few things arrived cold. I ordered a hot chocolate that was cold when it arrived and had been made with mostly water and no chocolate.
I ate 3 of my specialty meals at Cagney’s. I love Cagney’s on any NCL ship. Their steaks melt in your mouth, the White Truffle Parmigiana Cheese Fries were to die for and so was the Caesar Salad. My other specialty was in La Cucina, it was wonderful, I had breakfast there every morning, because of the Concierge and it was wonderful.
Entertainment was mediocre. The Sun dancers and singers were good, so those shows were alright. One night they had a man who called himself El Gaucho, a comedian and singer, terrible, Motown Review and Frank Valle Review were fantastic. Hypnotist JayDee was absolutely horrible, passengers were getting up and leaving all throughout his show. I didn’t like that he announced he was a motivational speaker and had three seminars set up onboard to help passengers stop smoking, lose weight or feel better about themselves. I don’t care, either you do your show or do motivational speaking, not both. There was the usual bingo, karaoke, White Hot Party, Sexy Legs Contest, etc. I didn’t attend most of these. I know most people don't go on a cruise to read, but the Sun had the best book stocked library I have seen on a cruise ship. I actually read 8 novels while onboard.
Bars/Showrooms, the StarDust Theater was so cold that after two days I caught a cold from sitting there for an hour to watch a show. Dazzles was freezing too. Most other bars were fantastic, speedy service, good drinks and snacks.
The Sun had a Crew Talent Contest on the last sea day that was hilarious. In the Atrium on the last night, all of the officers and department heads had a singalong. Only the Sun does this, it took about an hour and after that there was a balloon drop and champagne, it was the most fun I had onboard the ship. The Sun also has a Meet the Ship's Officers, two different days, so you can learn about the ship and ask any and all questions, it was informative and interesting. The Sun also had a Sun Fair, each department, housekeeping, dining, environmental, CruiseNext, Guest Services, Spa, etc. was represented and it was very interesting.
Shore Excursions were handled differently than any ship I have been on. If you had a ship excursion, you were given your ticket and told to meet in the StarDust at a certain. When you excursion was called you were brought down either stairs or elevator to the disembarkation point and went ahead of other passengers waiting in line that didn’t have ship excursions. It was the best managed port disembarkation I have ever done. Compliments to whomever came up with this idea.
Miami disembarkation was a mess. I had Priority luggage tags, but was told since I had purchased a transfer from NCL I needed to use my Red luggage tags. When I was taken off the ship, Priority luggage was right there, Red luggage was being held up for another hour. I couldn’t use the transfers I purchased because I would have missed my flight so I had to take a taxi to the airport at an additional $32. I am asking NCL for a refund of that money, since I was advised incorrectly.
In summary, this was an amazing cruise. The crew helped make it that way, 99% of them were personable and very helpful. My cabin was wonderful, the venues were very easy to walk to and to find when first boarding. Small problems that were cleared up immediately without a problem. Out of 5 stars I would give this cruise a 4 1/2 stars. Read Less