This was a perfect example of how better NOT to introduce past or future (paying!) customers to a new ship or product!!
Boarding did not start till shortly before noon, no explanation why and despite the fact some 2000-3000 passengers were already checked in, waiting to be let on board, hoarded like cattle. Not a good start.
There was absolutely no reception of the passengers. Since it was ...
We came back from Epic yesterday afternoon. Rotterdam to Southampton. What a shamble at Rotterdam. We arrived at 10.30pm and only boarded at 1.15pm. People were all over de place, announcements you could not understand. They were asking hundreds of people to seat down on 50 chairs. Girls from NCL based in Dover were on hand to help the very inexperience staff in Rotterdam. Around 12.30, they ...