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Cruise Ratings
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3 Helpful Votes
Sail Date: January 2018
We choose this ship because of the itinerary and also how need the ship was and the amenities. We also wanted to just have a relaxing time and reconnect as a couple away from the stresses of everyday life My wife loved the Spa and by ... Read More
We choose this ship because of the itinerary and also how need the ship was and the amenities. We also wanted to just have a relaxing time and reconnect as a couple away from the stresses of everyday life My wife loved the Spa and by far was the activity that she found the most value in as for myself I enjoyed the casino and just how smoke free it was and also the staff was extremely friendly and helpful. Our Stateroom was immaculate and the steward was so attentive and always looking to go the extra mile which was indicative of all the staff that we encounter with Norwegian. The value on this trip was outstanding, the food was top notch and I definitely recommend the specialty Dinning Moderno it was amazing. Ocho Rios was our favorite Port as we loved the Best Of Ocho excursion loved learning about Jamaica and the Jamaican culture Read Less
Sail Date: January 2018
There are not enough words in the dictionary to describe how wonderful this cruise was for us! Everything was spot on from the moment of departure to the sad moment when we returned back to port on the final day. The staff is compromised ... Read More
There are not enough words in the dictionary to describe how wonderful this cruise was for us! Everything was spot on from the moment of departure to the sad moment when we returned back to port on the final day. The staff is compromised of the best, most enjoyable people that you could possibly meet. Now, I know what you are thinking, these people are paid for this. Which is true. But I was able to sit down with several of them outside of them "working" and we chatted and just enjoyed life together! I have never danced so much In my whole life than what I did on the cruise (and I used to be a dance teacher!) The numerous dancer classes that they offered were a blast! Plus the parties every night gave you a chance to show off your dance moves that I picked up! Shifting gears, the food was wonderful! It was always delicious, and when you have a buffet that has a different theme every night, you never find yourself eating the same food twice. The specialty restaurants have offer you an experience unlike any other. From the fine dining of La Cucina, to the Hibachi of Teppanyaki, every meal was fantastic! The shows on the ship were phenomenal. And me being the over eager individual I am, made it a point to meet a specific member of the amazing dance show Burn The Floor. It only took me about a a day and a half but I got my moment, and we got to dance a salsa together before snapping a pic or two together! Just there is so much to love about this ship. The rooms, are perfectly cute and quaint. They may not be the most spacious but, how much time do you really expect to spend in the room? The layout of the ship is simple and effective and you won't have any trouble finding your may around! This was our first cruise, and after this experience it will not be our last! Read Less
1 Helpful Vote
Sail Date: January 2018
We saw a video of the Escape that NCL put together on a cruise to the Panama Canal on the Pearl. We had such a great cruise on the Pearl we would give NCL another chance on the Escape. The ship had over 4,000 cruisers on it (very big ... Read More
We saw a video of the Escape that NCL put together on a cruise to the Panama Canal on the Pearl. We had such a great cruise on the Pearl we would give NCL another chance on the Escape. The ship had over 4,000 cruisers on it (very big ship). The main problem is that there is not enough amenities to service the 4,000 cruisers. Staff was way over whelmed and not friendly in those situations. Also be prepared to book shows and dining at least 3 months in advance. Again not enough ship services for all to take advantage of the many things advertised on the video we saw on the Pearl. Don't use this as a review of NCL but rather the Escape and NCL's take on a large cruise ship. They did a great job when we sailed on the Epic and Pearl. Not so great on this ship due to the lack of dining and entertainment venues not being able to handle 4,000 cruisers. All dining was good except the buffet. Due to the buffet being bad as compared to Pearl and Epic the lines were long for the dining rooms and due to this the host staff at the dining rooms were not very friendly at all. the specialty restaurants were fantastic but book early unless you want to eat at 10 pm. Due to the buffet being bad I gave dining a poor rating. Also recommend to carry your bags off the ship during debarkation. The place to pick up your bags is a mess and we had a bag picked up by someone thinking it was their bag when we had our bags clearly marked they belonged to us. Thank to a very smart Delta agent and great staff at the Miami Airport lost and found we got our bag back. When we tried to get help the contractor help NCL has at the baggage area to help us but it was poor at best and we almost missed our flight dealing with this. Just be aware of the liability policy NCL states on their contract and I would highly recommend keeping your bags with you as much as you can on Embarkation and Debarkation. I would not recommend the Escape unless you like crowds and are able to book specialty dining and shows 3-4 months in advance. NCL did a poor job on their version of a mega cruise ship. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise because of the schedule was hitting 6 islands on a 10 day cruise. However, spending the last 3 days at sea got a bit boring. We loved the Dawn as we don't have a liking for mega ships so the crowd was less invasive. ... Read More
We chose this cruise because of the schedule was hitting 6 islands on a 10 day cruise. However, spending the last 3 days at sea got a bit boring. We loved the Dawn as we don't have a liking for mega ships so the crowd was less invasive. It also helped that the ship was only half booked. We did have a great time, but it's sad to see they even want to charge extra for water??? Really?? Just go to the 24hr Garden Café and get it at no charge. The staff was incredible! Everyone was very friendly and paid attention to every detail. Food was ok, bland at times and we did get tired of pretty much the same thing over and over. Cabin was great! It had good storage and the beds were even comfortable.. or maybe we were just so tired at the end of the day it didn't matter. The on board entertainment was fantastic, but they needed more variety on a 10 day cruise as we saw the same comedian twice. Available TV viewing in the cabin was extremely limited. Don't waste your money on an internet package either. If you have to do that hit an free internet spot at most ports. We booked shore excursions separate from the ship and we dad a blast, plus saved some bucks as well. The Dawn is very comfortable and in good shape with the recent renovations. I'll let my video speak for itself... Just copy and paste... https://www.youtube.com/watch?v=8e894Ivusx8 Read Less
2 Helpful Votes
Sail Date: January 2018
Our travel agent helped us select this ship and this sail date for our first cruise. She deserves all gold stars. We LOVED our balcony suite, our cabin steward (Henra) took excellent care of our room and us-very personable and kept ... Read More
Our travel agent helped us select this ship and this sail date for our first cruise. She deserves all gold stars. We LOVED our balcony suite, our cabin steward (Henra) took excellent care of our room and us-very personable and kept our space spotless (and he makes wonderful towel animals) The entertainment was top-notch, from the Broadway shows to the dueling pianos-no complaints, we enjoyed "Howl at the Moon" enough to see them more than once!! Food was outstanding-we enjoyed both the service and the incredible food in The Manhattan Room-and it was one of their free options. Specialty dining was very good-Cagney's steakhouse was our favorite The ship itself is a floating marvel: gorgeous, well designed, we had no problems with waiting for elevators or getting lost. Our ports were changed due to hurricanes: we visited Jamaica, Grand Cayman, Stirrup Cay (NCLs private island) and Nassau, Bahamas. Grand Cayman was our favorite-absolutely beautiful. Great Stirrup Cay was a wonderful way to spend a day-beach, swimming and snorkeling. We already paid our deposit for the next cruise! We would enthusiastically recommend the Escape to anyone wanting a fantastic week at sea. The cruise director is the BEST Read Less
4 Helpful Votes
Sail Date: January 2018
This was our first cruise aboard any cruise line and we were invited to join our friends who have had previous cruise experience. From the very first moment on board on day one we were amazed. The ship itself was in a constant state of ... Read More
This was our first cruise aboard any cruise line and we were invited to join our friends who have had previous cruise experience. From the very first moment on board on day one we were amazed. The ship itself was in a constant state of cleanliness and readiness. All of the staff, no matter what their position on the crew were wonderfully receptive and friendly. We travelled with an all adult party with 6 others and planned for only one shore excursion in Falmouth Jamaica. We enjoyed our first cruise experience by booking a balcony suite and we were both amazed at how large our cabin suite was. Admittedly, we didn't spend a great deal in our cabin but, when we were there we were very, very comfortable. Waking up in the morning and having coffee together on the balcony at sea or as we pulled into a port of call was like a dream come true. And the views at sea at sunset or in the evening while at sea were fantastic. Our cabin steward was the absolute best! She provided such great service for us the entire cruise and kept our room tidy and provided turn down service every evening. We opted for the ultimate beverage package as well as the dining upgrade and enjoyed dining at LeBistro, Cagney's Steakhouse and LaCucina. All three restaurants were exquisite and the staff were so very accomodating. Even without a dining upgrade, cruisers can enjoy some of the best food from a wide variety of cuisines. All of the dining areas were kept in a constant state of cleanliness and the wait staff were so attentive. The various bars and taverns on board were fantastic and again the staff were very responsive, friendly and hard working. The variety shows and entertainment onboard, the casino and the water activities such as the pools and waterslides were absolutely wonderful. Our trip included some slight inclement weather however, that didn't seem to stop both novice and experienced cruisers from taking advantage of those water activity areas. Along with our cruise package, we opted for the addition of onboard spa privileges and while we didn't visit the spa daily, when we were there we were completely pampered. The spa services offered were outstanding to include our favorite area, the quiet area on sauna beds that overlooked the bow (front) of the ship with a breathtaking view both at sea or in port. The spa also offered various steam, sauna, salt and snow rooms and we took advantage of all of the aforementioned as a way to relax. A complimentary tea and infused water bar along with locker rooms with showers, fresh towels and robes complete the main spa area. While we didn't book any spa treatments onboard, their offering include haircuts and shaves for men as well as massage, pedicures and manicures and many other services. Adjacent to the spa was a fully equipped gym with both free weights and machines for resistance training. Treadmills and other cardio machines were readily available with fantastic views along the Starboard (right) side of the ship. All of the ports of call offered something different for everyone. And while we opted out of our shore excursion (water tubing) in Falmouth Jamaica due to weather, we enjoyed our time there shopping. We would recommend to future cruisers to boo excursions ahead of time because these activities do fill up quickly. And while many local excursions are offered aside from NCL, there is no guarantee that they will get you back to the port in time to make ships movement. Missing your ship can be expensive and will ruin your vacation. Our favorite excursion/port call was the wonderful beach party that was held for us by NCL on their private Island the Great Stirrup Cay. The crew offloaded food and beverages and provided a great day at the beach with music, food and plenty to drink. Probably the best party we've ever been to! On our last day of the cruise, we opted to take part in the easy walk off and carry our bags ourselves to the pier. This was really no big deal and while it took some time in line, we had plenty of time to get to the airport via Uber. Overall, we really enjoyed our vacation and we have already purchased CruiseNext credits toward a cruise next year with friends again. For first time cruisers we offer this advice: Be patient - remember that you are on a ship with thousands of people. Wait your turn and be polite. You are leaving the hustle and bustle of your life to relax. Try to remember that. Bring about $100 extra cash in $5 bill increments and tip the staff that stand out the most. Your crew will bend over backwards for you. Say please and thank you and please don't be rude, these folks work very hard. Plan your excursions early, they fill up quickly. If you are going to the Great Stirrup Cay, book your cabana rental day one of your cruise if you can. Bring sunscreen and respect the sun. You are traveling in a different hemisphere and the sun exposure here is more intense than perhaps where you live. Pace yourself with alcohol if you drink. There's plenty on board and they won't run out. Drink one for one water to alcoholic beverage, you'll thank me later. Read Less
1 Helpful Vote
Sail Date: January 2018
My wife and I always felt that our nine NCL 7 day cruises were just too short, and we wanted to see the Panama Canal - so we went for the 14 day experience. In several ways, it turned out to be a mistake. Having lived in the Los Angeles ... Read More
My wife and I always felt that our nine NCL 7 day cruises were just too short, and we wanted to see the Panama Canal - so we went for the 14 day experience. In several ways, it turned out to be a mistake. Having lived in the Los Angeles area we had no need to explore our embarkation city and found it mildly frustrating that NCL had no hotels available to include with our cruise. Unfortunately, our misrepresented hotel had no restaurant (as they had advertised) and, as we had no vehicle, we were forced to seek a fast food dinner within walking distance. Ugh, not a great way to start a vacation. At the dock, we found the people working embarkation to be rude, pushy and extremely overbearing. As Lattitude Gold (now Platinum) members, we were used to a little better treatment than waiting in long lines through luggage check-in, ID and passport check-in, security screening and, having finally finished our check-in and having received our room key cards, being told to sit and wait for our group number to be called before we could board the ship (something we have never experienced in any of our other cruises). We were not off to a great start! Once on board the Star we looked around for a short while waiting for our cabin to be readied. One of the brighter spots of the trip was our Mini-Suite. We always take a balcony cabin on our cruises as we love to have the door open and hear, smell and look out at the sea, but the additional size of the Mini-Suite made it all the more comfortable - and our Cabin Stewart, Emanuel was fantastic. Then came the mandatory drill - as poorly managed an endeavor as I've ever experienced. People were still pouring into the large theater (as if anyone would actually go to the large theater in an emergency) when they announced the drill was over. Obviously, no one was paying attention to who was or was not there for the drill. Following the drill we hoped our luggage would be there so we could unpack and change for dinner. Sadly, it was not - though it did arrive a little later and we managed to change and get to dinner a bit late for a window seat. The prime rib the first night out was delicious. From that point on the dining was relatively poor. My wife and I had the ultimate beverage package (the greatest thing NCL has) and the Specialty Dining package. Unfortunately, we were only able to get seating in a specialty restaurant once, as the restaurants we wanted to experience were always booked. Meanwhile the dining room dinners were served as extremely small portions and lacked the flavors and variety we had come to expect from Norwegian. As to entertainment, the magician was exceptional, and the contortionist and gymnist were really good. We would have loved to have laughed at the comedians - but they simply were not that funny. And speaking of entertainment, why does NCL not offer some variety to their TV offerings? It was bad enough that our cable kept cutting out and our remote reqired replacement, but having to watch the same TV episodes or movies 6 times in two weeks is a bit tiresome. And, while we didn't expect to come away winners, it would have been nice if the slot machines in the casino were a bit looser to allow for some extended play rather than loosing $100 in 30 minutes of play. My wife spent a great deal of time in the fitness center as she enjoys working out but the TV's in the fitness center were not functioning. She also experienced three sessions of acupuncture in the Spa for some pain in her shoulder and received complete relief. For this she is very grateful. Most of the ports were exceptional, save having to be tendered in to two of them. And the Panama Canal crossing was extremely fascinating to experience. However, we would not take this cruise again - and most certainly not on the Star. No matter the concern or question we had, we were mostly answered with no. And, having experienced how our luggage was delivered and having been through disembarkation before, we decided to carry our own luggage off of the ship to insure we made it to the airport in time for our flight home. Read Less
1 Helpful Vote
Sail Date: January 2018
We had sailed on the Norwegian Jewel last year through the Panama Canal, so we decided to book again when the Jewel headed down under. We splurged and reserved a balcony cabin this time and enjoyed it immensely. We spent at least an hour ... Read More
We had sailed on the Norwegian Jewel last year through the Panama Canal, so we decided to book again when the Jewel headed down under. We splurged and reserved a balcony cabin this time and enjoyed it immensely. We spent at least an hour each day on the balcony. Our cabin was the last aft cabin on the port side of the ship - cabin 10662. I was a little worried that being that far back and that far up, we would feel a lot of movement. It was very rocky on one rough sea day but we never did experience any sea sickness. We did not have any robes and asked for them the first day and were given two robes. While the cabin was a little worn, we didn't really have any problems. We had never been to Australia or New Zealand so every port was a brand new experience for us. We attended about half the nightly shows in Stardust and enjoyed them. We had about half our nightly meals in the Azura Main Dining room. Most of them were pretty good. I did order a Thai noodle dish that was barely edible but all in all I would give Azura an 8 out of 10 rating. We also had the SDP and dined in Cagneys twice, Teppanayaki once, and Le Bistro once. These meals were really good. This was one of the best cruises that I have ever taken. The only thing that I would have changed was the weather as we probably had rain on 8 or 10 of our days on board. Luckily, most days it only rained two or three hours and only one or two were all day rains. Read Less
Sail Date: January 2018
The water park and ropes course was closed entire cruise. Didn't make Aruba for various reasons. Didn't feel captain was honest with us. Could have made NY on time. Disembarkation was a nightmare. Stood in line for over 3 hours. All ... Read More
The water park and ropes course was closed entire cruise. Didn't make Aruba for various reasons. Didn't feel captain was honest with us. Could have made NY on time. Disembarkation was a nightmare. Stood in line for over 3 hours. All they wanted to do was get us off the ship. Every area was always trying to make money. IE if you walked near the spa could you use a massage today, a bit pushy. The food at the sit down restaurants was the same at all three that was included why? The crew that we dealt with on a daily basis ie cabin, bartenders, waiters was excellent. They were always helpful. I am not sure that the ship was in the best shape after the cruise before us. They had carpet driers everywhere. I'm sure there is damage to the ship. I honestly feel they should have cancelled our cruise and inspected the ship better before sailing again. Read Less
2 Helpful Votes
Sail Date: January 2018
This was our first time on Norwegian and overall the experiance was great! The food was fantastic but the variety of the menu never changed much except for a couple of items added to the usuall items but that being said the chef did a good ... Read More
This was our first time on Norwegian and overall the experiance was great! The food was fantastic but the variety of the menu never changed much except for a couple of items added to the usuall items but that being said the chef did a good job and the meals were tasty. If you are a cigar smoker as I am the cigar lounge is small and full of cigarette smokers so it is poorly ventalated and at times unbearable! The spa experiance was wonderful we had a couples massage and I had a shave that was just great and also a haircut that was done perfectly. The ship is very big and in very good shape. The staff was very helpful and we had a wonderful time overall and will cruise with them again. We would recommend Norwegian Cruise Lines to anyone looking for an excellent experiance for their vacation. Read Less
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