Norwegian Romantic Cruises Reviews

We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...

I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...

This was my first cruise on Norwegian, but my 16th cruise overall. It was my favorite! The crew were ALL friendly, enthusiastic and fun. The food was good, service great, and the activities fun. Shout out to Patrick and Bruno (entertainment,) the waiters and bartenders from Topsider, Edwin and his fellow coffee singer, and Miss Washy-Washy! We bought 8 vouchers for CruiseNext and can’t wait to ...

We love NCL; this was our fourth cruise with them. Started with a weather issue and Bermuda drop as a port; we did not find this out until we were in the check-in line. Not a problem, no one can control the weather! With this change, our itinerary was reversed from the original plan. NCL service is great and one of the reasons we love it; helpful staff, nice and clean public areas, pool, ...

Summary: FANTASTIC cruise and I would do this itinerary again in a heartbeat, but don't expect this to be a relaxing vacation. About our group: 4 females celebrating a 50th birthday for one of us. After reading some reviews, my expectations for the ship itself were low but I was pleasantly surprised to find it in really good shape- carpets don't appear worn, toilets all flushed fine (not ...

I hate to do this because I have had several great experiences with NCL but this cruise was HORRIBLE and a huge disappointment. Our itinerary change was announced after we set sail despite rumors and reports it was going to be changed before sailing. No fault of their own since they can’t control the weather, so I don’t have a complaint about that. They made good on offering a 20% discount ...

This was my first experience with a cruise and it definitely made me feel that I should never do it again. Everything On this ship is a pay wall and definitely not worth it for the quality of what you get…even In The crappiest hotels , I could watch tv and use Wi-Fi without having to buy a damn package as if the cost of the cruise wasn’t expensive enough. The food was horrible , the activities ...

Firstly…service was terrible. Fake smiles, eye rolling thinking I didn’t see. Could never find a waiter by pool area. Surprise charges on my bill and when asked to explain they seemed irritated that I ask. Saw my cabin steward twice. Room was never cleaned properly. Food was tasteless, and same most days. Drinks were mixed differently all the time. Some made with vodka when it should have ...

First time on Norwegian stayed in The Haven. Highly recommend staying in The Haven even though it is not adults only. The ship was very crowded. It happened to be spring break time and there were A LOT of kids. Norwegian seems to be advertising and promoting families with kids/teens. Choose your week carefully. The excursions were okay. The Jeep and Safari in Costa Maya was very misleading. ...

Main dining room food terrible, long waits. Specially dining, food and staff very good. Have to beg for ice for the room , even after tipping Stewart when we came on board, They use to just put ice in your room at night.The Weather conditions changed our itinerary, not their fault. But I tried to cancel an excursion, I found out the Cavens had over 100 steps, since I bought the tickets awhile ...